Best Carpet Installer Springfield Near Me

Janet Martin: Brooke Hafner was very helpful throughout the process of getting outdoor carpeting for my screened-in porch. It looks great and she was there to follow up every step of the way. Very satisfied.

Gerry Hannam: Excellent customer service from the Salesman Burton. Went above and beyond to help us. Always there to answer any questions every step of the way.

Lisa Lewis: Just wanted to thank Brooke for her help with finding the perfect vintage vibe for my bathroom. I am very happy with the ceramic basket weave tile. Great service!

Leon: My sister recommended we go to The Carpet Shoppe when we were looking to carpet all four bedrooms of our home. I was leary at first, thinking they would be much more expensive than others since I viewed them as the "elite" shop in town. Boy was I wrong! Not only did they give us an amazing price, but Karen Ruwwe was amazing to work with and truly went the extra mile to earn our business. They not only got a sale, they got a loyal customer for life. Five stars with no hesitation, highly recommended!

Pamela Fizer: My experience with The Carpet Shop was excellent. David B was knowledgeable about all of the flooring and knew the answers to my questions. He also asked things I hadn’t thought of, to make sure I would get the flooring that was best for my home. I ended up going with a beautiful laminate,Mohawk RevWood, which ended up being a better price and quality than the LVP I started with. The prices and service were top notch, from beginning to end, and in one instance OVER AND ABOVE what was promised. I will definitely use them again based on this experience. Very happy with my experience.

Grant B: My wife and I decided to remodel our home. We needed the whole interior of the house painted, new carpet in the bedrooms, new ceramic tile for the kitchen floor, and new backsplash to compliment the new granite. We went, multiple times, to a total of five different carpet and flooring companies. To make a long story short, everything we were looking for we found at The Carpet Shoppe. Tina King is outstanding. She was patient, always made herself available, and is extremely knowledgeable. She listened to what we wanted and proceeded to take our vision and make it a reality without any sales pressure. Pricing was very competitive and the installers were top notch. Tina even recommended a painting company to us. So save yourself a lot of running around and go visit Tina at The Carpet Shoppe. You'll be happy you did!

A J: Jeff and his team have been great to work with! We are building a new home and our builder suggested The Carpet Shoppe. They have been very accommodating with helping us pick the flooring for our new home and we are selling our current home and needed some carpet repair and they sent over Paul and Paul was very professional and productive in helping us fix a few areas of carpet.

Linda Collier: Dave with the Carpet Shoppe was friendly and very responsive. While we ultimately did not purchase from this business, we were impressed with Dave's work ethic.

carl hawn: I called and asked if I could get some scrap peices of carpet to use for cat runners. Nicole Tobin answered the call and went above and beyond to help us with this. I got more than I expected and needed was very happy with the service I received they are awesome.

Dawn Wendt: Nicole is so knowledgeable and helpful! She was such a stress relief and knew what was best for my home and budget. Thank you Nicole!

Eric Sean Clay: I had a great experience with one member of their team. She was able to help answer so many questions and was very professional. I highly recommend asking for Nicole, she was the best.

Christa Clay: Nicole was amazing when I spoke with her. She was very knowledgeable and so kind. I really appreciate such good customer service in todays world.

Jeb Hogbin: I was just shopping around and so many other places I have called have been so rude and unprofessional. I spent the whole day on the phone when Nicole was able to help me out. She was very professional and had such a good attitude and was very informative. Will definitely be referring friends her way.

Cindy Love: I have used The Carpet Shoppe for years!! Both for business and personal needs. I can count on their customer service and installation. Excellent sales staff to help. Karen Ruwwe is exceptional in tile experience!!

Krista Hammons: Rebecca was very helpful and provided me with excellent customer service.

Ann Meuser: Rebecca is consistently helpful and complete in my requests for help. She responds quickly to calls and is courteous in all interactions. I always ask for her because I know she she will provide excellent assistance.

Travis Selsor: Rebecca made our flooring purchase so easy! Thank you so much for pointing us in the right direction!

Ashlynd scott: I just stopped in for an estimate and Nicole T. helped me a bunch. Can't wait to see the finish product.

RHONDA SCOTT: Nice variety of merchandise. Nicole Robin was awesome. Thanks for the tour and great ideas. I will be returning.

Chuck Oheim: Rebecca has been excellent to help us. Her vast knowledge in the products, coupled with her capability to provide guidance in what products are best for the specific home have been instrumental in assisting us with a successful remodel. We will definitely use Rebecca, and The Carpet Shoppe, for future flooring needs.

Chelsea Coldsnow: I rarely leave reviews but couldn’t pass the chance to RAVE about how incredible this company is! They cleaned our carpets, repaired a portion that was significantly stained, and removed ALL pet smell that was left from the previous owners. They also took the time to explain everything to us to ensure the longevity of the carpet and wood floors. I am truly in awe of the work done by these guys! Not to mention they were extremely professional, punctual and friendly! Extremely grateful for this company and can’t wait to do business with them again!Services:Carpet installation,Flooring repair,Floor repairs maintenance,Wood floor restoration

Denise Fink: Excellent job on our carpets. I highly recommend them. They were able to get pet stains out of our carpets.

Karen Denise: I recommend Personal Touch carpet cleaning. They did a good job cleaning our carpets and the owner personally followed up with a phone call to see if I was satisfied with the work done.

Larry Mathews: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueInstalled vinyl plank flooring in my Kitchen, Dining and Laundry Rooms. Excellent price, installation and results. Highly recommended!Service:Install flooring

Taylor Coblentz: I cannot say enough what a great job they did today on my carpets. I researched for quite a bit to see where I could get the most reasonably priced carpet cleaning but also ensuring that it is done well. They asked if I had pets and did a special service for my puppy and the effects he has had on our carpets. They were quick, polite, informative, and overall a great company!I cannot recommend them enough!

Judy F: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueMy 15 y/o carpet had taken a beating. I thought about getting rid of it.But, Personal Touch Carpet Care made it look brand new! I have already recommended them to all of my friends and neighbors! Great people!!

Linsay Brake: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThey have always been great to work with. They tell me what needs to be done with stains in my carpet.

Rochelle Smithson: Excellent at fixing my carpet and cleaning all my floors.

Rendy SMITH: Craig was professional and easy to work with. Our cleaning was scheduled quickly. When the crew arrived, Brandon and Charles did an amazing job. The carpet and sectional sofa look and smell amazing! I cannot recommend this company enough.

Debra Davis: By far the best carpet cleaning company in our area! Sorry it took me years to find him! Loyal customer here! Thanks Craig and gang!

Sherri Shaughnessy: I love my carpet and the service was excellent

Courtney Dunlop: They are miracle workers! We bought a house that had nasty, dirty tile in the kitchen and laundry room. We thought we would have to replace it completely, which we were not ready to deal with. I am so happy we found Personal Touch before we took on a costly renovation! They cleaned our BROWN stained grout and now it is almost WHITE. The tile is way less stained. I honestly cannot believe the transformation. We still want to replace the tile someday but in the meantime we aren't embarrassed to show people our kitchen anymore. Thank you!!!!

Tabitha Williams: I am so pleased with the results of today’s carpet cleaning. Timothy was extremely nice, explained the process well, and he far exceeded my expectation! Highly recommend using them.

Pamela Duncan: A neighbor had recommended Personal Touch Carpet Care. They cleaned our entire carpet and bathroom tile and did a terrific job. Efficient, explained the process and offered suggestions for keeping it clean for the future. Will definitely use the again in the future. Highly recommend.

Andrew Bordelon: I have not had my carpet cleaned in several years and called Personal Touch Carpet Care. They came out that day and were very professional, thorough, and genuinely concerned that I was happy with the work that was done. I have recommended Personal Touch Carpet Care to all my friends and family and will definitely use them again.

Jen Cruz: From one of our wonderful customers: Once again, Rich, John Paul and Travis did a fast courteous and excellent job and I thank you once again for a job well done by all.Geargine M. S.

Thomas Autrey: Showed up on time did a great job and did it cheap

brittany: Super happy with the carpet install on our stairs!! The installer, Chris, was very tedious in his measurements and cuts to line up the pattern perfectly! It looks amazing! Even better than we imagined! The gentleman that took the initial measurement gave great recommendations and helped us select the perfect product. Thank you!

Kyle Shirrell: Quick reliable friendly. Dave’s had significantly better prices on what I felt was better products. My carpet looks and feels great. I Appreciate the sales, estimator, and installation staff.

Dave jackson: Had a great experience. The guys at the store worked hard to meet my budget. Installers were knowledgeable and friendly and did their job pretty quick. Thanks guys for the great job.

Tammy Cover: We Recently Visited Dave’s to Purchase Flooring. Picked out Flooring & stated how many boxes we would need. We waited & they came back & told us it was already sold. If items are sold they need to show or indicate this on their showroom floor. We have bought from them in the past but most likely will not be back.

Connie Anderson: I got the best price on my selected carpet. They install was quick and professional! I am very pleased with the products and service

Pearson Montgomery: Great place!!!! Amazing styles and more variations of flooring than big name stores. And prices are more affordable.

Monica Hill: Danny Bailey was our sales rep and really came through in a crunch. Excellent customer service. Installation was clean and professional.

Heather Freeman: Went into their store to look around a few days ago. Their staff were very helpful the moment I came in. Let me know my options on services and showed me around their inventory. I called back a few days later and they gave me an even better price than they had listed for the tile. Very pleased with their customer service.

Bruce Lowry: Great experience with discount Daves. From sales people to install. Every one did a great job considering that myself and my wife were unsure about what we wanted at first. Thanks again for babysitting us. We are 100 % pleased. We will recommend Daves to anyone. Thanks again.

Sandra Ferdig: Danny with Discount Dave's Flooring in Springfield is amazing. These guys do a beautiful job. They put new commercial carpet in our restaurant the Branson Cafe in Branson, MO and did a wonderful job. I highly recommend them. Thank guys! GREAT JOB!

Tiffany Walden: I am happy with the carpet and the installation.I will say I am not happy with the fact that Dave’s sent one man and he was way to old in our option to be doing three bedroom by his self. My husband helped him carry the carpet in so he didn’t kill him self trying to get it in the house all by him self on top of the fact it’s impossible for one person to carry a roll of carpet into a house and around corner and threw door ways with out messing up paint and trim.Next time send two ppl the do a two person job!

John Jenkins: Scam artist from flooring to the rental properties they have. Leave you and your kids and family in the middle of winter with absolutely no heat. CU red tagged the unit for a gas leak and they send a guy that just cuts the tag and turns the gas back on. So we called CU back out and sure enough still had a leak... they refused flat refused to replace the unit till winter was over. They don't stand by or do anything they say. If you do any kind of business with these people be prepared and be very cautious

Martha Richard: Chris Ellingsworth installed carpet for us from Daves, on 10-25-2022, and did a superior job for us. He is very efficient and professional. We would like to compliment him, and Dave's Discount Flooring.

Spyder B: This was the second time I used Discount Dave's. The first time was on my duplex before I moved in 4 years ago. They did a great job on the engineered wood floor.This time they installed waterproof vinyl plank on the rental side and it looks so real. They did it on time and on budget.Discount Dave's is the only choice for me when it comes to flooring.

Jessi Hartin: You get what you pay for. Cheap products that's don't last or were never right to begin with and 50 50 shot you will get installers or people in the office that have no idea what they are doing.

Jeff Schmidt: Had a good experience. The installer was excellent and very professional.

George Orr: My sales person to Installation were Profesional, comunicated and the end product is great. Thanks to Megan and the instalers.

Kendra Bryson: Horrible experience! I will not be recommending this company to anyone wanting any customer service.

Alex Carriker: You get what you pay for. Customer service from the sales staff was good but everything after was sub par. Installers forgot to cut out three holes for the floor registers and left the remnants of carpet everywhere. They refunded a small amount back to me since I had to take care of those things but this is the second time I've used them for flooring and the job wasn't done well. Won't be using them again, even if I have to pay more from someone else.

Annette Blair: I went to Mouery's for new carpet in 2 of my bedrooms. I was helped immediately on entering the store. Everyone I worked with was super great. The help in choosing my carpet was good, the guy who came and measured was good, the installers were good, and the job was done weeks before I expected it to happen. They had an unexpected open day and fit me in after just a couple weeks. I couldn't be happier. The carpet is very good quality and the pad feels great walking on it. I will absolutely go back to Mouery's next time I need any flooring. Thank you for a job well done!

Jim Crooke: Delivery as promised, installation as promised, wife is very happy, life is good.

Lisa Carlon: I stumbled upon Mouery's one day when shopping for flooring in Springfield....and I am so thankful I did! They installed luxury vinyl flooring in my home and I was so impressed with their process from start to finish. Their in-store selections are fantastic and their customer service and care are exemplary. I can highly recommend them without reservation!

Kendra Palmer: Love the selection of flooring! I found just what I was looking for with the help of Troy! He was very knowledgeable of all the products in store and very friendly!

Kelli Gelle: They are so nice

Roy Haralson: Wonderful people to work for! Every detail for each job is provided to me before I start and they have always taken care of me!

Jeanette Hall: Good selection of hardwood! Your installation analyst, Mr Collins, is very knowledgeable about your products and made my experience very pleasant! He cleared up some confusion for me as to the best type of hardwood for my needs! Thank you so much Moureys!

Katelyn Kagak: great selection of large format tiles

Aidden Kagak: Amazing selection of carpet

Linsey Woodard: Great job! Crew showed up on time and worked till finished the job! Did a wonderful job!

Sam Davis: Great atmosphere, very friendly. Love the vibe!Excited to see our new flooring in our new house!

Laura Collins: Excellent variety of tile selection!

Michelle Hoerschgen: Service was fantastic. They had two days scheduled for the job and completed in one. We are very pleased with our new carpet.

JLBaker _7: Simplicity. Style. Expertise. This is the only flooring store that I will shop at!

Troy Collins: A great place for flooring! Rugs, tile, and hardwood!

Aimee Gerla: Great place and nice and helpful people!

Mary Marshall: Everyone employed at mouerys are so helpful, kind and considerate. They made our flooring experience Great! We are very pleased clients!

Pat Phares: Our entire experience from beginning to end was outstanding. The installers were amazing! Our bedroom suite is quite large, and they moved heavy furniture, installed carpet, cleaned up, and replaced furniture in 3 hours. Never stopped!! And we love our bedroom!! Thanks for all the excellent work!!!

Megan Flynn: Love the store front and staff are ready and willing to help with any questions.

Chris Harrell: Mouery's has a huge selection of carpet, hardwood, laminate vinyl plank, tile, and more! All of which are in today's top trending styles! I love the giant selection of rugs, and they even have furniture! With a knowledgeable, courteous staff, Mouery's is definitely the "go to" place for all my flooring, backslash, and tile shower needs!

jason criswell: Great service and excellent products

smol fox: I've never purchased anything here but I wanted to comment on amazing customer service. Our car broke down in front of their store and I asked for help they were so kind and even lent us a pair of pliers. I don't know their names but they worked Dec 29 around 1:00. I just felt like they deserved to know how much it ment to us. So thank you

George Kennedy: Everything is great as long as the warehouse guy is there.

Jeffrey Atkinson: Jerry was super helpful and friendly! Took the time to understand our needs and price range and then recommended what he thought would serve us the best. Highly suggest giving them a look!

Sarah Cluff: Positive:Punctuality,Quality,ValueWe loved our experience here! Jeremy was super helpful and gave us an amazing price! This company was so easy to work with! I would recommend them to anyone

Marilyn Cates: Service:Install flooringCritical:Quality

Carol Hammond: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueJerry from the Springfield stored was so very helpful and gave me an awesome deal. Niko and his dad who installed my flooring worked tirelessly. Never took a break except for lunch. They were courteous and friendly and I would have them do my floors again. Highly recommend Color Tile and their team. Thank you so much.Services:Install flooring,Remodeling

Brandon York: Great prices, great selection of flooring products!

Edward Dewald: Wonderful experience.

Kevin Love: We stopped by looking for a potential bargain and we were disappointed with the prices and selection. I was more than surprised. Your experience might be better, but I probably will not visit this store again.

Don Harvey: Great place to shop, very knowledgeable

Kyle Houck: This place is..how do I say this...the workers seem like they are either A- to tired to be there or B-dont want to be there. The selection is wonderful but the employees arent very engaging. Repeat customers get additional off their purchase.

janet bussell: Love that store. They have so many unique choices. When you go, ask for Richard

Kim Fowler: Had exactly what I wanted, walked straight to it as soon as I walked in the door. Color Tile is doing for me what Home Depot couldn't. Get my product to me in a timely manner. Its important when you're on a schedule.

edrite100: Best place in Springfield to buy flooring! I shopped around and found that color tile had best prices on quality flooring. Also the installers are some of the best in the business!!

iflydachoppa: Just bought 30 boxes of waterproof laminate flooring here..excellent price and very helpful staff. Ask for Jerry!

Alex marchuk: Great deals of all flooring. Must check out

BELINDA Gilmore: Rhonda was extremely helpful and went above board to find a product that matched our needs perfectly.

Nancy Razo: Excellent company, we’re very satisfied with the product and the friendly and professional manager

Juan Siordia: Have the pleasure to deal with miss rhonda main manager of the store she was super profesional very carrying and great human resource make everything very easy took care of business any problems we had she too care of it right away I will recommend this Bussines who cares for he’s customer 100% very satisfied with Omer and management

Thomas Case: Rhonda was extremely helpful and went above and beyond in helping us try to find the tile we were looking for.

Robert Rootz: We love the carpet . Rhonda was very helpful and helped us find carpet we liked. She showed us several styles and price ranges before we made our selection. The installers Colton and Becca Culver did a good job on the installation.Robert and Deborah Rootz

Jodie Martin: Online says open til 4. Drive across town to find out it’s “by appointment only” . Not quite sure how their hours are beneficial for people with regular working hours during the week. No wonder big box stores stay in business.

Ryan Wardlaw: After working with Springfield Carpet One for about a year, not only myself was released for "inability to perform" while trying and giving my all to the company. The company is less interested in cherishing their customers and their needs, while promoting their "different programs they offer" where is smoke and mirrors when they know they have compition with the same product at much cheaper prices. While onto of it all not only letting go myself but others that have had years of experience because of disputes on doing a pushy sale method. Pushing the customer to buy then and there. Instead of giving customers room to breath. Then, after being let go, denying all former employees unemployment after all employees had been paid out but then been given a letter saying they had denied us. This is not a disgruntled employee. This is multiple. This is also for Pro Source. They would rather hire employees with zero experience then hold onto employees with decades of experience that know the customers needs. DO NOT BUY FROM CARPET ONE! You will regret it.

Kathleen Freeman: After 3 times installing vinyl in my kitchen and upstairs living area my floor still has pieces that come apart. I finally said forget it. Just leave my house. The first installers put a hole in my drywall, damaged my stove, damaged my dishwasher and went into my garage and helped themselves to my broom my mop and other things. When they cut holes for the floor vents they left the debris in the duct work. I had a water leak damaging my lament floor so that is why I needed new flooring. When they started on the kitchen area I was curious as to how bad the damage to the floor underneath was and I’m thankful I was curious because the installer was laying the new flooring right over floor that was still wet and molding! I have never had such a horrible experience with a contractor and I’ve had a few bad ones. I hope they enjoy the $4,000 dollars I spent to get a terrible floor that pops and cracks when you walk on it.

Charles Peachey: We were very happy with all your efforts that you helped us with , your installer were very friendly and professional, we love the carpet , thanks a million again and God bless you in all you do 😁

Jamie Walker: Randy and Carpet One were really easy to deal with. Randy communicated through the process and was always willing to answer our questions.

Edna C: Great customer service and all the sales talk but the work itself is questionable. It took almost 2 months to get things done. Having to pay up front gives no accountability to be reliable. It took so many calls, frustration and disappointment. I would not recommend this company if you don't want to be disppointed!

Jennifer Sturr: If I could give them zero stars, I would. Entire job was stressful and poorly managed. First of all, you have to pay for the entire job up front, and there is a reason for that as once they have their money, they could care less about how well the job is done. After the initial visit for measurement, they came to install the carpet and were short on pad material, so the full install didn't happen. The installer came back, and brought his small child with him. The installer damaged our newly painted walls and left hand and scuff marks through out the home (see photos). When we called to discuss with the office, they seemed somewhat sympathetic but did not offer any solution or compensation. On top of that, he ran out of carpet so had to reschedule the install again to finish the job. About two weeks later, a new crew came to finish the install but did not have the transition pieces. We made arrangements to pick up the transition pieces ourselves, as we live about an hour from Springfield. When we arrived, they did not have the pieces there for us to pick up and claimed a communication issue. A week later, they delivered the transition pieces and we had to install them ourselves. Again, no mention of any compensation, or attempt to make any of this right. Less than a month after install, there are visible seams which show signs of separation, and we have to go around and tuck the carpet in under the trim as it is pulling away from the wall already (see photos). We only had the carpet done this time, and were planning to have the plank floor done next, but there is no way we would work with this store again. Terrible service, installation and overall experience. I would not recommend.

Pat Clarke: Julie was so wonderful! We stopped in to see her and told her what we wanted then we had to go back to Florida to sell our house. We texted and talked on the phone for weeks. She ordered and arranged for the new carpet to be installed in our house before we got back to Springfield. When we got to our new home I could not believe what a great job they did! My master bedroom carpet is perfect. Thank you Julie for being so good at your job.

Paul Anderson: Dano was exceptional to work with. Built a new home and was very pleased with the carpet and installation. Would defiantly recommend.

Ashlee Christensen: We ordered carpet from Carpet One during our home remodel for two of our bedrooms. Julie was excellent to work with and our carpet came in quickly, before we were even totally ready for it, and they held it at the warehouse for us. Install was quick and we are very happy with the product. Easiest part of our rebuild so far. 👍

Covenant Baptist Church: Carpet One installed vinyl flooring and carpet in our church's facility. They were the best price of all the bids we obtained, and the quality of the material is great. The service rep., Julie, made the experience and process as easy as possible. She is so friendly. In addition, the installers couldn't have been more professional, respectful, and excellent in their work. Our sanctuary carpet needs to be replaced and we plan to use them again when the time comes.

Brian Parrish: We used Carpet One to replace the floors in our house. They were very knowledgeable, helpful, and relatively inexpensive. The service rep., Julie, was very personable and followed up with me throughout the process to make sure everything was as it should be. Also, the installation crew did a fantastic job!

Dennis Jones: Julie and her team are amazing! They helped me find, install carpet and padding in my house before my wife got here from California. It was a pleasure to work with them. We will be using them on our next remodel. Thanks guys!

Elizabeth Groves: I love Small Businesses :) Springfield Carpet One Floor & Home did not disappoint. I received excellent customer care from Julie. She helped me resolve a flooring repair issue that ended up costing me much less than what I anticipated. So, Thank you!!!

Vanessa D: From the start to the finished product they were fantastic! Julie listened to what I was wanting, heard what I actually needed and made suggestions to better aid the selection process, but I never felt pressured. She was always willing to answer any questions or concerns I had. The installers were mannerly, very orderly/kept clean worksite. Pleased with their great communication when needed regarding times and reiterated Julie's info what the install process would be. Very happy!!

Lanell Gold: Thank you to Midwest Rug. Joe Radford for helping picking out flooring and to his crew, Ricky, Fred, and Kelly. You all went above and beyond to get my house remodeled. Your attention to details is much appreciated. Again Thank you.Lanell

Mathew Goodman: Absolutely a terrible place to do business! Ordered flooring and had a change order so we did not need it. They didn’t refund us the full $3000 deposit and calmed it cost $2200 to restock the flooring. I would understand maybe $500-$800 restock fee but $2200! That is absolutely terrible! Never going here again!

Dee Davenport: The work crew for Midwest Rugs just finished my new kitchen and utility room. Rickey along with his staff, we’re very polite, explained what would be going on and so knowledgeable with the product I bought.It was amazing how efficient and quickly they worked as a team. They worked non stop, from 8 am till 2:30 and went over the completed job, to our satisfaction.Can’t say enough about the services they did to put in my new floor.Our salesman, Stacy C, took us through the whole process and really educated us about the types of flooring that were available. With this information we were able to make the right decision for our needs.Can’t say enough positive words to express our thanks! Beautiful job!

Tim Lear: Great company, outstanding customer service, and 100% recommendable. Service was top notch from the time I walked in to look at/purchase flooring to when the installers left

Terra Lear: Awesome company - made the process super easy when purchasing and installing our flooring! Highly recommend using Midwest Rug for all your flooring needs!

Debbie Bills: People beware, my 89 year old mother had flooring layed threw out her home from midwest, the installers they use are thieves. She had many items stoll from her home from one of the men. Heirloom items that can never be replaced. Midwest will not do a thing about it or even help with the police investigation. Please, be cautious of the installers they use.

Sean Allread: Well, the floors look great. But some personal belongings came up missing after the job was finished. Which is unfortunate because, like I said, the floors look great. But I’d rather shitty floors and a trustworthy company. And if the company had tried to make things right, you wouldn’t be reading this right now.

Brandon York: Great flooring store with all your flooring needs. Friendly, knowledgeable staff.

Steven J. Kasperski: Great selection and competitive pricing. Trustin was our salesman, and he went above and beyond throughout the entire process. Highly recommend for your flooring needs!

adam waters: Tried to buy an area rug here out of remanent and they called me to tell me a week later after I bought that it had stains on it when it was suppose to be done with the border. It’s frustrating because they probably knew it was stained up but tried to low ball a college student. I recommend not wasting your time here, the prices for new area rugs here are ABSOLUTELY INSANE. 500$ for a 8’ x 8’ basic area rug LOL.

DaJuana Farris: Made a delivery here they were considerate and quick

VTA65 applegate: Our experience with Midwest Rug was outstanding. We shopped around for months before making a decision. Trustin is an expert on flooring and he truly delivered an excellent product with a professional installer. He came and checked the quality of the work and made sure we were happy. It was an easy choice to work with their team. They are reliable and easily the best in town !

Niko: Unbeatable customer service with amazing prices and high-quality carpet!

Shelly smith: Great customer service

april ipock: My husband and I built a new home and the Radford men went above and beyond to make sure we were happy. Even came to the job site to check out installers work several times. Also, they did our backsplash and it was meticulously done.We will not need flooring for years but we will always be repeat customers.

Dustin Scott: The installers did a PERFECT job on seaming the carpet together on the last install. Stayed late to finish a job which says a lot about character. Had some issues long ago with calls not being returned but that seems to have been taken care of. Store staff are friendly and helpful. Highly recommend this place.

Rick Isham: I recently built a new home, and had the pleasure of working with the family at Midwest Rug. I have 3 young children, and they were welcomed and included in picking out our flooring. Judy did a wonderful job of helping us entertain our youngest! Easy to tell that she enjoys her job. Trustin helped us greatly by understanding my budget, and finding us the best products to fit within it. Of course, we changed our minds several times, and he was always prompt and friendly in answering my questions. They were also helpful by providing me with all of the necessary paperwork. This was a first for me, and they made it easy. Installers did a fantastic job, and went above and beyond their job requirements. I am more than happy with the entire process and results. Keep up the exceptional work guys!

Joseph Hamm: It's been a roughly a year since we hired Midwest Rug to redo the vinyl, carpet and tile flooring in our house and it's still frustrating thinking about the experience.The beginning of the process was great, with our salesperson being very helpful. It wasn't until we got to the install that everything fell apart. There was confusion if the bathroom gets vinyl or tile. Fine. Then the amount of vinyl flooring order was way too much. Like 10 boxes too much @ $100 a box. At first they said we would have to pay a fee to restock the extra that they ordered, but they finally waved it.The biggest problem was the constant changing of the price. Every time we met with our salesperson the cost was different, often higher and never adding up. When we finally got the bill it was not the same as what we originally signed for.I will admit that we made some changes during the process that made the process more complex, but by the end we were so tired and frustrated with the process that we just paid the bill to be done with it. Even though it was $200 more then what our salesperson promised over email the day before.In the end, we got the floors done and a year later they have held up well, but I would recommend comparing other companies before choosing Midwest Rug.

Marty Helvey: Friendly, knowledgeable staff. Professional installation. Fair prices.

Justin Asap: Great products to choose from. I will purchase more flooring from here for my Installs.

Dustin Richard: Good Christian company with great respectable employees

Charles Coleman: Awesome people