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1. Taco Bell - Springfield

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· 944 reviews

3340 S Campbell Ave, Springfield, MO 65807

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Taco Bell: what do users think?
Sondra Allen: I ordered a meal online from this store. I was greeted by one of the rudest young women I’ve met. She didn’t greet me at the speaker so I pulled around to the window. When I got to the window I was ignored and could hear the rude woman cursing which I thought was incredibly unprofessional. After waiting for way too long and being ignored at the window the whole time, I pulled around the store back to the speaker. Amazingly, I was actually greeted this time. When I got back to the window I asked why I had been ignored and was scolded by the server who informed me I needed to wait at the speaker longer for her to greet me. She informed me that if I go to the speaker and don’t get greeted, they cannot help me at the window. What does that mean for this store? If you’re deaf, or have special needs, do not go there because they cannot help you unless you speak to them at the speaker. I know this rule to be fake, by the way, because I spoke with the Taco Bell Manager. Manager offered me a gift card for the horrible treatment but I never received it.Also, they were supposed to be open but still had their doors locked. They kept them locked even after they saw me try and open the doors.
Sydney Routh: I doordashed from here, I do often. Wanna explain why your staff is so incompetent they can’t follow an order? I asked for no lettuce on any of my items, y’all loaded it up with lettuce. Don’t order from here y’all, bad service. Horrible, should be banned from doordash. Awful. Will not be ordering from here again! -10000/10 every time I order from here something is wrong with my order. But since I work 1-10pm at night they’re one of the few places open. Not worth it, hey manager, might want to tell your crew to read the orders that come through instead of ignoring it or you need to get a whole new night crew. 👎🏼👎🏼👎🏼👎🏼
Lee Hanley: What's the point of using the mobile app if they're just hanging out in the back and not even started when you get there.Food: 3/5|Service: 2/5|Atmosphere: 2/5 …More
Tom and Phaedra Ferguson: Food: 4/5|Service: 4/5|Atmosphere: 4/5More
Paige Krueger: Closed 30 mins early and refused to make my food. The sign says 4, you should close at 4. Not 3:30.
Cody Hackett: Mark was a complete jerk. Just wanted my refund receipt and he refused to offer one to me. It was a mobile order. Highly recommend going to another store if you’re looking to get good customer serviceParking: “You can sit in my drive thru, I get to go home either way”’curly hair long hair guy standing in the window.
Joe Tyrelle: Food: 5/5|Service: 5/5|Atmosphere: 5/5More
Sebrina Charles: I am highly allergic to chicken and anything of sort like eggs. I ordered one of the boxes that included a chicken chalupa. I asked for it to be substituted for beef, and they said no problem and, of course, charged me extra money. Which is ok considering it's my health we are talking about... well, to get home and fine out, I still received the chicken chalupa. I called not asking for a refund because mistakes happen, and I wasn't looking for more food. But just to tell the manager to tell them to be more aware. Please and thank you... ya'll to check your bags before leaving the drive thru, especially if you have deadly allergies..... well after looking I guess I didn't get charged extra lol but this is just a heads up for those with allergies
Brian Toppins: Very good foodFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Linda Gott: Food: 5/5|Service: 5/5|Atmosphere: 4/5More
Trenton Mcneal: Today I stood counter for over 20 minutes at the counter waiting for an employee to take my order cuz as payment I got kept being told I'll be there in a few minutes, well the few minutes turned into 20 minutes. I asked if I was going to get waited on and got the response your going to have to wait, cause the orders on this screen is more important then you are.I don't know where they got their training from, but it is inexcusable for that comment, and the rudeness that was received with it.
Code Enforcement State of Missouri Region D: Can you put meat in the tacos 🌮Food: 3/5|Service: 5/5|Atmosphere: 2/5Recommended dishes Taco Supreme, Soft Taco …More
daniel Stephens: Food: 3/5|Service: 3/5|Atmosphere: 2/5More
Tory Brake: Was not busy with one customer in the dining room and two cars in the drive thru when we pulled in.Food and pricing were as expected. Cleanliness was ok, but not great. I can't really rate customer service accurately because there was none. No doubt they're short staffed, or it appeared that way, but someone back in the kitchen yelled out that we were welcome to use the kiosk to order and never offered any kind of direct interaction. Even when presenting our food, out name was called and immediately left with no one asking if we needed anything. What few staff were even fleetly visible were a bit slovenly in demeanor and non-caring in attitude. Definitely the worst "service" I've ever had at any Taco Bell... anywhere.
Gary Holiday: Food: 1/5|Service: 3/5|Atmosphere: 2/5More
Derick Richardson: Food: 1/5|Service: 1/5|Atmosphere: 1/5More
max meek: Food was ok, price a little high, service fair. Ordering for seniors on kiosk sucks.seniors are not very computer and technology savvy.go back to customer service.Food: 3/5|Service: 3/5|Atmosphere: 3/5Recommended dishes Soft Taco, Bean Burrito …More
Madison Suhr: Your order will most likely be wrong. They get orders wrong majority of the time. Normally do not complain about them but when I did they were not helpful. Had to drive back a second time to get the correct order. They also put an ingredient in a drink that was not supposed to be in there. Result in an allergic reaction.Dietary restrictions: allergic to pineapple, and they put pineapple and a drink that was not supposed to have pineapple
Nikko Skaggs: Always deliciousFood: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Taco Supreme …More
rusty rice: Who doesn't love Taco BellFood: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Burrito Supreme, Mexican Pizza, Chips & Salsa, Chicken Sandwich Taco, Triple Layer Nachos, Crunchy Taco, Power Menu Bowl, Soft Taco, Cheesy Gordita Crunch, Bean Burrito, Nacho Fries, Ground Beef Burrito, Wrap, Taco Supreme Parking space Plenty of parking Parking options Free parking lot …More

2. McDonald's - Springfield

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· 1864 reviews

4101 S Campbell Ave, Springfield, MO 65807

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