Best Cadillac Dealer Springfield Near Me

Cliff Timmons: Always treated like gold

E. Ann Nimmo: Great job 👏

MARK KOSS: Eric Simon and the guys at Thompson did a great job with me on my new Escalade. Miles was very hands on, enjoyed the experience and love the car.

Paul Philipp: FROM THE PARTS DEPT. TO SERVICE. PHENOMINAL THANK YOU

mercedesml320 diesel: I’d like to make a shout out to my service technician Quentin, and sales person Bobby Duncan. Thanks so much for going above and beyond with our new Cadillac XT5. Quentins ability of knowledge and customer service is outstanding and appreciated. Again thank you for being a nice human have a great day. I would also like to make a shout out to Bobby Duncan thank you for taking care of Brian and I over the years. We are extremely happy with your professionalism and customer service when we have purchased all of our vehicles.Have a wonderful day . Thanks so much .

melissa gibbens: If I could leave a negative review I would. I’ve never been treated like the sales team treated me. Stopped looking for a specific vehicle a few days later salesperson texts me that they have a vehicle that I’m looking for at 5:00 pm. I tell him I will purchase the vehicle sight unseen and start the paperwork. After 10 min on the phone salesperson says you need to talk to my sales manager. Sales manager calls me and says someone just walked in looking at that vehicle your out of luck. What the heck they contacted me!! Terrible, Terrible, Terrible! I would not purchase a vehicle from a company that does business like this EVER!

Darius Roberts: I was so impressed by “Walker”in parts deptI had a problem with my headlights and he helped me solve it - he worked so hard to help- he deserves 5 stars and Cadillac should be so thankful to have this employThank you so much for helping me!!Penny richter

Jason Oravec: My wife and I made a appointment for our 2017 Cadillac ATS due to a shutter/vibration. I didn’t get to attend the appointment unfortunately, but my wife was very pleased. There is a nice waiting area, with plenty of drinks and snacks and she said the communication was amazing with consistent updates from the service department on what they were doing and what the fix was. There is even a shuttle that will take you to various places around the city if you wish to do some shopping while you wait for the repairs. She was in and out with in 2.5 hours from diagnosis to fix. I drove the car when she got home and now it truly drives like a Cadillac! Thank you so much for the kind and great service Thompson Cadillac! Top notch!

Holly R: I bought a used vehicle from them a year ago. And I got ripped off badly. Put less than 1000 miles on the vehicle and kept it in perfect condition now at a time when used cars have never been higher they will buy it for $5,000 less! That may not seem like a lot on a $60,000 vehicle but it sure is on a $12,000 vehicle!!!! Yep, buyer beware alright! Bend over too....

Danielle Jackson: They have the best customer lounge with delicious snacks and cold drinks. Bobby was very patient with my indecisiveness and very friendly. I did not feel pressured at all to buy from them. Everyone I worked with there was very friendly and the buying process was easy and hassle-free. I love my car too.

Amanda Williams: Patrick Bowman is my sales guy in AJ is my finance guy they go above and beyond for their customers. Thank you guys for all that you do. This is my second purchase from Thompson's.

Michael Rochester: Fantastic service experience while traveling from Ohio. Got me taken care of very fast.

Two By Two (Two By Two 4u): This is the greatest company. They have gone above and beyond to help me. I purchased a used vehicle from them that had a power train factory warranty through Dodge. My vehicle broke down with serious transmission issues less than a week before I had to take my daughter to Shriners hospital in St Louis. Troy Thompson himself personally handled my situation to ensure I was gonna be able to get my daughter to St Louis. I am so thankful and blessed Thompsons!

Jack Spake: Nathan Peterson was amazing, very knowledgeable and very easy to deal with.

Robert “Bob” Ebert: Quick lube service is the best in town!

Terry Baker: Great place, nice ppl

Christopher M. Bingham: The only place for Cadillac in Missouri.

Mike Hesebeck: Very friendly people work at Thompson. They have the best waiting room in town. If you looking for a new vehicle ask for Digger Wells he is a great guy.

Barry King: Got car serviced, part of extended warranty, fast and efficient!

Quentin Black: Quentin Hammond is by far the best service representative you have on staff.

Debra Roesing: Terrible people. Terrible management, Terrible owner. Prejudice against women. Wong give you a straight answer. Too many other businesses you can go to. Go to them.

Kimberley Robertson: Very nice people. Their work is fabulous..

Tom Fielding: Great people great vehicles always helpful

John Probst: The best in the business!

Doneau Probst: AWESOME place to work.

Jimmy Baker: Beautiful busses.

timofey gortman: I enjoy my Mercedes sprinter well built 2017 38000 miles just replaced couple of fuses everything else is great when ever I call for? The nice lady in cervice always is very helpful great people work there would recommend to anyone 😎

Jeff Ellefson: Called them about 30 days ago asked to talk to sales about a New Sprinter Limo, started talking to a salesman and in the back ground I hear a voice that says Hi Jeff and I said who is that and to my surprise it was an old industry friend Rick Fugitt that had sold me several Krystals and now works for ECB. Spoke with Rick for a while and next thing I know I planned a trip to the plant to see their latest builds in process, Rick took me thru the plant form start to finish. We sat in a New Sprinter build that was just completed for another customer and placed my order for mine, I requested a few changes for my build and they were happy to make those changes. 3 weeks later I am on my way back down to pick up my new unit and it was everything I had asked for, the company sent me pictures of the build every few days so I could see the progress and responded to every question I had. I would highly recommend this builder. Thanks ECB

Erhimesioja: Executive Coach Builders is a great place to get customized vehicles. They pay attention to details and the customer service is topnotch.The company has really beautiful vehicle designs that suit every taste. Highly recommended.

Joe Shriver: Great customer service.

Ryan Acosta: Top of line in limousine, they create your imagination, anything you're looking for or want.

Angela Kappler: Great people work here! Fun fun fun!

Johnny Cunningham: Had friends that have worked here for years they make awesome limo's

Gary N: I was given a tour by a long time employee. The place is clean and organized and they build some outstanding vehicles. Management and sales work closely with techs and it shows. Lots of jobs furnished by these folks.

Carl Gross: Having all kinds of issues with my new unit getting very poor support. I have left numerous messages for both the owner David as well as his sales manager Tom which have all been consistently ignored. My sales rep Tom in NJ can only apologize on behalf of the management of the company and is frustrated along with me.Caution if your considering this Brand.

Daymeon Gartrell: 3.5 stars from clients tells me a lot about this company.

Kim Robertson: Excellent work

Mark Brantner: If you want top-notch, quality work, then this is the place to get it done.

Dick Diamonds: Awful place to work for several reasons. The management is dishonest. The wages are extremely low for the type of work that I was hired for. Hostile work environment, lack of necessary tools and materials, complete lack of integrity. This was a complete waste of time and energy. The products they produce are shoddy at best. They try to make it look nice to sell, other than that, the "limos" are patched together with Bondo and sheet metal by people with no formal training, and often have a list of problems. Buyer beware, potential employees don't even bother