Best Apartment Rental Agency Springfield Near Me

Brad Walters: I hired them to manage my property, and they ended up renting it out to a guy that had just gotten out of jail as a favor to one of their friends who was related to the guy. He ended up destroying my property, and stealing the laundry machines to sell. I was lucky that the lady who was he bad tenant's relative agreed to pay for a lot of the damages, or I would have lost many thousands more than I already did through their terrible management. Overall a horrible experience, and I ended up paying them for it...EDIT: I have included a picture with this review to refute Southwest Housing's claim that I never hired them. The picture is of one of the documents containing my name, the felon's name, and the name of one of the owners of Southwest Housing. The State of Missouri has a public records site called CaseNet where you can look up any name and see the felony cases against them. Any interested party can see felony charges pre-dating southwest's rental of my property to the person in question.

Sheree Graves: I’ve rented from southwest housing for over 5 years now and have nothing but wonderful things to say about Ronda. She is always quick to take care of any maintenance issues even if she’s out of town! She’s very professional, fair and friendly! I love where I live and would highly recommend them.

Gina Collins: Southwest Housing saved me & my daughters!! They were able to find a property for us quickly, in a safe neighborhood & was an overall great experience. My prior rental property decided to sell my house at the last moment & offered it to me at an unreasonable price. I didn't have much time to purchase nor rent anywhere else. Pluse the real estate market right now is outrageous! Ronda at Southwest Housing was quick to help & was sympathetic to my situation. I was very pleased with my experience & would strongly recommend Southwest Housing to anyone looking to rent/buy.

Luzanne Schultz: Theses people i rented from for 3 years. They were HORRIBLE managers when it came to an issue with black mold in my apartment!! I had to hire & pay for my own State Certified Professional Mold Inspector. The managers INSISTED there was no mold & i wasn't getting sick from the mold. The mold inspector wrote a 17 page report on the BLACK MOLD & OTHER MOLDS found in my apartment. THESES PEOPLE MOVED AN INFANT into my old apartment AFTER I moved out. They did NOTHING BUT COVER UP the black mold & painted over it!! Thats ALL THEY DID TO REMEDY THE MOLD!! I really don't know how they can SLEEP AT NIGHT KNOWING HOW DEADLY BLACK MOLD IS!! Dont EVER USE THEM!! By the way... they were fired by the OWNER OF THE BUILDING Not long AFTER I MOVED OUT.

diana castillo: I have many nice things to say about Ronda at Southwest Housing. I rented a house in the summer from her, and she graciously allowed me to store my belongings in the garage while the house was being work on, saving me from having to move twice. Over the months, she has been an exemplary landlady in all respects.Also, I purchased a house today and Ronda was the buyer’s agent. She did a great job as an agent. She took care of everything and looked out for me, explaining things that were difficult to understand. She is trustworthy and keeps her word. I highly recommend her both as a property manager and real estate agent.

Eric Strode: Positive:Professionalism,Quality,Responsiveness,ValueI can't thank them enough for all they have done for me

Tracy Bailey: Positive:Professionalism,Responsiveness

Hannah Piercy: Positive:Professionalism,Quality,Responsiveness,ValueRonda is very professional and easy to work with!! She made leasing a house simple and enjoyable

Judy Thompson: Very professional and helpful. Ronda was great to work with would highly recommend on having her manage properties and be your realtor.

Eric Good: Because of a verbal argument with my sister over a year ago I got a 4th degree domestic on my record. So this and a lot of other rental companies will not rent to me.

Holly Burgin: We have been renting from Southwest Housing for almost 5 years. They are a good rental company that works to do what is best for both the renter and owner of the property. I would definitely rent from the in the future if we choose to move.

Ashley White: Positive:Professionalism,Quality,Responsiveness,ValueRonda helped sell our house and get us into our dream home ! Highly recommend!

Ariana Collins: Positive:Professionalism,Quality,ValueThe people at Southwest Housing works extremely hard to get things done fast

Lacey Salsman: Positive:Professionalism,Quality,Responsiveness,ValueReally great places. Ronda is very professional and helpful. She made getting a place very convenient and easy for our family. I wouldn’t rent from anywhere else!

Jessica Johnson: Positive:Professionalism,Quality,Responsiveness,ValueSouthwest Housing has helped tremendously in getting my house on the market, and picking out good tenants. They have been consistently professional and knowledgable about the market. Would recommend!

Lieutenant Alcon: Been with southwest for a year now. Came from a certain renter beforehand who let everything break down and never cared to fix anything in our home. Now that I'm renting through southwest It's like a whole new world. Although it wouldn't have taken much to impress me by comparison to my previous rental company, Rhonda and Southwest Housing have certainly gone above and beyond making sure my family feels safe and comfortable. Not only with quick fixes and repairs, but with peace of mind as the management staff has a mind for you and not just your wallet. I highly recommend southwest to anyone, especially if your looking for security and friendly people.

Stephanie Thompson: The staff is very informative and helpful!!

Jennifer Dietrich: It's really hard to get them to answer the phone. I was really confused about the entire thing. They didn't explain much at all. The girl at the front desk was really really nice. Very professional.

Sean Sutton: Property owners, run the other way. Rhonda has a terrible attitude and will cause you more trouble with your tenants than other agencies would. I am a real estate apoeaiser and have had personal experiences with this lady not shiwing up to appointments then lying and being super vindictive to cover her own rear. She is not to be teusted.

Sammantha Owens: We began renting a house with Southwest Housing in March of 2015 and our son got diagnosed with leukemia 2 months after that and they were absolutely amazing and always told us if we needed anything to let them know. We ended up parting ways with them when we had to make a trip to Seattle Childrens Hospital for a few months and they were so great about letting us go and pro-rating rent, anything we needed. Absolutely would recommend them to anyone and everyone!! Thank you guys so much!!!!

Teaghan Grant: Jessica was very patient and helpful

Emily Adams: HPM took over management of a building I had been living in for several years. I did not choose to rent from them, and based on my experience with their management, I do not recommend them. Maintenance gives a week long window of days they "might" come by to do things like air filter changes. Pets are expected to be put away during this time, which is a challenge if you don't know what day they're coming. This happened multiple times. Please be aware of this if you are a pet owner and no one will be home during the work day, which is the only time maintenance comes. My biggest complaint, however, was this: I went to drop off my keys at the leasing office on the final day of my lease, as I was instructed to do. Because I do work a job with normal workday hours, I arrived at the office 5-10 minutes before closing time, which I was told was 4:30. There was another car in the parking lot, which I assume belonged to an employee. It is written on the door that visitors are to knock or call if no one answers. I tried both, multiple times, all before 4:30. I then waited in my car until 4:40. At that point, I pulled around the building to see if there was a drop box specifically for keys, which there was not. When I pulled back around to the front of the building, the other car was gone. I can only assume that the employee waited on me to leave before getting into their car. If the office stops serving tenants at a time before 4:30, it would be courteous to communicate that instead of ignoring visitors. I then had to go home (Ozark) to retrieve an envelope so that I could leave the keys in the mail box intended for rent. This was particularly frustrating because I was there within work day hours. Even if the employee present could not take my keys, they could have communicated what step I needed to take to return my keys on time before leaving for the day. If the office actually closes before 4:30, hours listed online should reflect that. Overall, I found HPM a frustrating company to work with.Additionally, HPM began charging an additional $45 a month for water during my time with them. They did communicate this with tenants at least one month prior.Positive experiences:-My one maintenance issue (broken mailbox) was fixed promptly. However, there was no communication that maintenance was coming at all that day, so it was a surprise.-Jessica is genuinely helpful and easy to communicate with. Overall, communication from the company was positive.

Vicki Sanders: Jessica is wonderful! She helped me find a home so I could move in quickly as I was trying to get to Springfield to take care of my elderly parents. It had been difficult and frustrating. She listened to me and made things happen. I appreciate all she did for me!

Katlyn Cantu: Jessica worked extremely hard and diligently to get me placed in the home I loved! So grateful for her hard work!

Jonathan Loebig: Transitioning from one rental agency to the next can be nerve racking. Hunter Properties has done everything possible to make our transition from AtHome to Hunter as easy as possible. We are in love with the property we have selected, and would also like to say thank you to Jessica for everything she has done to make sure Alysyn and I are happy with our property. We now have a place we can call home and raise our little daughter in a much more safe environment.

Keith Rizzo: Jessica Reeves has been very helpful with anything that I have needed. The area is quiet and well maintained. It is a pleasure living here.

Tristan Sajona: Jessica was absolutely amazing!!!My partner and I have been scrambling trying to find a new home to live in, with failed multiple attempts, Jessica sent me an email to let me know at one point that I was declined and she refunded my application fee, I checked their website a few days sent her an email asking how many applications they had received on the home, she advised that none had came in we applied, I get paid in a non traditional style so there isn't any way of proving ALL of my income, and that wasn't a problem I sent my W2 from a previous employer as well as a few bank statements, Jessica was extremely patient during the application process this go around with me including the animal and pet screening application. As soon as the information was submitted she actually performed the credit check and the background checks necessary to move to the next steps, I think she could tell that I was a little bit stressed out to say the least but she handled it beautifully she deserves a raise. Thank you so much Jessica for giving us an opportunity to stay with Hunter property Management.

Katie P: Application process and getting keys was a breeze. Property was as described and pictured.

Christopher Brown: Not as bad as I initially thought.

Channing Carlson: Jessica is the best!!!

Donald Burchell: I would highly recommend hunter property to anyone looking for a home !!! They are very understanding as long as you communicate with them.

Aiva Layten: JP with Hunter Properties was very great to work with. She was extremely helpful and made the application process fast and easy.

Earl Thebeau: Very responsive, wonderful follow up.

Dana Grace: Jessica Reeves has been SO helpful for the entire process, which has been so quick, easy, and seamless! Very fast responses and helpful information :)

Chantel Anderson: Very pleased with our experience so far!

Tony Fuller: Jessica Reeves was a star. With relocation from the south, she made it happen!Big thanks!

Steve Duffy: Hunter Property Management is unlike any business I’ve encountered. They accused me of making threats. I made no threats. They claim I have been evicted several times (when I have never been evicted). They claim I am on house arrest! I have never been on house arrest. I have absolutely NO criminal record. I can prove everything here that I claim is untrue to be 100% untrue. They claimed also that my credit score unqualified me. This is not possible. I can back up everything. Absolutely a ridiculously bad experience. Can’t figure out if I was mistaken for another, or if they just didn’t like me! Bizarre situation!

Riley Conner: JP was able to help me get the exact place I wanted and was there to answer all of my stupid questions. Emilee referred me to these people and I don’t regret it.

Stacy Marvin: Jessica was very helpful. It was an easy experience and I got the cutest house 🏡

Kate Deer: No questions about what is needed. Communication is very clear! Everything is very inviting!

ken Elfrink: My first ever experience living in a city or apartment and I could not be more pleased. The staff has been amazing, professional and readily available to address any issues that may occur. Work orders are always attended to in a timely manner and all staff members are kind! I love having access to trails and local shops, restaurants and grocery stores. The location of this apartment complex is great and the units are spacious and modern. Living here gives a person the feel of country living with how peaceful and quiet it is, all the while having attractions and entertainment close by ,

Steve Decker: Moved into a studio apartment here a year and a half ago and absolutely love it! All of the neighbors are super nice and TLC has been by far the best apartment management I have dealt with. Always responding promptly to maintenance request, hosting events, adding and trying out new amenities it definitely feels like you are being taken care of. The location is great I love the 12 mile bike trail right in front of the apartment we walk our dogs every night! Great food super close! Township 28 and the Galloway experience was peaceful & clean exactly what I was looking for.

Megan Jensen: We’ve lived here for 6 months now, and it’s by far the best apartment complex we’ve ever lived at! Management, amenities and location are phenomenal and we couldn’t be happier! :)

Jennifer Axtell: Four and a half years later and we are still here! Best location, management, and amenities hands down!

Aryanna F: I absolutely love it here! The people and staff are so nice and I couldn't feel more comfortable with my apartment.

Alex Crites: Best staff at an apartment complex I have ever met!! They are always super kind and super helpful. The buildings are top notch and the property is well maintained. Property management communicates with residents in a convenient way and regularly.Parking can get a bit tight, but there are assigned covered spots available.

Sydney Skyles: Worst apartment experience I’ve had. Currently just keeping a running list until I can move.

Molly Cook: Township 28 is an amazing place to live! Matt & all the staff are so friendly, and as a woman living alone it was really nice that they had a nighttime security guard. I love how pet friendly they are, and my dog and I are huge fans of their end of summer doggy dip in the pool! Couldn’t recommend this place more!

Sally Trtan: I moved in a little under a month ago and it has been such a great experience! The Property Manager, Matt, is super helpful and nice. The location is great! Multiples food places, interesting little shops, and being right across from a Greenway Trail has been fantastic for my pups. Highly recommend living here

Crystal Speak: I had been communicating with Matt Petry for quite a while about a studio apartment. He was always professional, kind, informative and patient with me and my many questions. Once there was one available to tour Matt contacted me. During the tour I got to see how beautiful and well laid out the studios were. I was hooked!! When the time came for me to go through the application process Matt was amazing in helping me with it. The facilities, grounds, staff and residents are all top notch. I can't wait to get moved in!!

Elizabeth Robison: Love living here! You can't beat the amenities! Management is always available and they truly care!

Megan Ouhl: I absolutely love living here! The price is great when you consider the amenities that come with it. The gym and pool area is always kept clean and well maintained. Work orders are always attended to in a timely manner and all staff members are kind! I love having access to trails and local shops/restaurants and the units are modern and very spacious. Parking is limited and you sometimes have to walk a little ways to your unit if you don’t pay for a covered spot.

Josh Harcourt: Best place I’ve lived in Springfield. The staff is always there and responsive. They are always open to suggestions on things to make better, and they actually do improvements every year! Things get fixed quickly, and the buildings are up kept, they didn’t just build the apartments and leave them to make money, they make the apartments/amenities nicer every year. The tenants are friendly and actually interact with each other, it feels like a community. And people actually pick up after their pets! Most importantly it’s quiet and secure. There’s manned overnight security that requires tenant info to be let it, with only one road in/out and the property is fenced all the way around. To my knowledge there hasn’t been a break in in the year and a half I’ve been here (super rare for Springfield unfortunately). You also can’t beat the location, it feels tucked away in its own little community in Galloway with 2 breweries, Sequiota park, the greenway, and new shops/restaurants opening up all the time, yet it’s located close to all the shopping and nice restaurants in Springfield, plus there’s little to no traffic to have to deal with! If you can afford it, I highly recommend living at Township 28!

Lauren: I have lived in several apartment complexes in a variety of cities (large and small), and Township is by far the best! Very well priced for being an upscale apartment. Those who disagree have obviously never lived outside of Springfield. The staff is very friendly, attentive, and quick to fix even the most minor issue (which are rare!). The complex is very quiet and I never hear my neighbors through the walls or floors. Dog-friendly community with our own little dog park and yearly "doggie dip" in the pool at the end of summer season. Great location for walking outdoors including new restaurants and Sequiota Park!

Talli Delaney: A wonderful place to call home, the property is very well maintained and every request I have had has been addressed expeditiously. Matt, the property manager is helpful and treats people with kindness. The location is stellar and there is an extra layer of security, both added bonuses. We could not be happier.

Brian Hunter: Township 28 isn't inexpensive, but it is a great place to live. Jenna is absolutely fantastic to work with, the property is well kept, the maintenance crew is amazing, and the proximity to the park and trails is great.The only issue is parking. It is limited and even if you pay for a dedicated covered parking spot, more often then not someone else will take it (especially if the forecast is bad) and there isn't anything you can do about it. For the cost, I would expect a less lackadaisical approach to enforcing paid for dedicated parking spots.

Randy Miller: This is a beautiful facility with many accommodations. The staff is very friendly. Jenna is professional and helpful. It is nice doing business with Township 28.

Lacey Gregg: Gorgeous complex!

Dustin Engle: I moved to Township 28 after having lived at Farmers Park for over two years. The studio floorplan appealed to me, as I travel frequently and enjoyed the cheaper (per-month, not necessarily per-square-foot) rent and the smaller, more efficient space.The complex itself, amenities and staff are wonderful. Thoughtful and attentive, they're also actively engaged with residents and quick to sort out any minor issues and bumps you may have along the way. The gym and pool area are great, and the grounds are always tidy.However, it wasn't long after moving in that I realized the downgrade in quality I had actually undergone. After seeing my apartment floors in better afternoon light I realized they were marred and dotted with paint from the walls, as well as being warped and stained near the balcony door threshold. The knobs on my closet doors (which themselves seem to be made from balsa wood) were loose, eventually falling off later. And the noise. Noise travels through the walls of my apartment as though only a sheet of drywall separates myself from my neighbors. I've been an unwitting eavesdropper on many conversations, along with other "activities" that have not only been embarassing to experience with company, but have kept me awake at night on numerous occasions. I was told to utilize the security staff to address the noise, but I was very hesitant to file complaints about people simply living their lives. It's not their fault the apartments are so poorly insulated. And who wants to be "that neighbor".My utilities are also, on average, nearly double what I was paying at Farmers Park. The irony here is that my current floor plan is around 20% smaller. I've actually found it necessary on more than one occasion to run Cooling, during the winter, to prevent my top floor apartment from overheating. This and the noise issue are undoubtably linked.Many may associate these issues with the general pains of living in a multi-family housing development. However, Township 28 prides itself as being on par with other A-Class properties in and around Springfield, and after having lived at one of these and experiencing none of these issues, I can say with certainty that Township 28 is very pricey for the quality of the experience received.After weighing the myriad of issues I've experienced while living here, I decided to attempt exiting my lease in a manner that was agreeable for all. Though my floorplan always has a waiting list, Township 28 insisted on profiting from my leaving, and refused any kind of flexibility or accommodation, mandating that I pay the maximum termination "fees" as well as reimbursing the entirety of a leasing promotion I was provided at the onset of my time here. I attempted a very reasonable compromise, stating I'd happily pay additional charges per month in exchange for a shorter term lease. No dice. Tenant satisfaction is not among their priorities.I'd give Township 28 one and a half stars if I were able because the staff, amenities, and grounds are truly great. The issues I experienced here are a result of cheaper construction, and an imbalanced focus on style over substance. I'd trade my granite countertops for insulation in a heartbeat.

Connie Kirkpatrick: Nice place, just a touch overpriced.

John Farmer: You have to watch yourself at this place. They only care about money, even when moving out, they charge you 50 dollars for a light bulb. They lie, steal and cheat you at every corning. Lived here for three years. They say you are late on your rent when you are not, just so they can get more money. Do not move here unless you are very desperate and don't care about yourself. They smile at your face and stab you in the back. Not good at all...

A Kelley-Burks: Yeah the apartments look “nicer” but at what cost? TLC properties and The Abbey is a complete joke. They don’t care about you AT All - they just care about the money. Good luck ever trying to leave. Such a complete and utter JOKE and waste of money. I’m so sad to have had to experience renting an apartment this way.

Jakota C: Brok with the maintenance team did a great job. He came in the same morning I called to fix my sink and even went to the store to get us new parts etc. He finished very quickly and even fixed something else for us. Brok deserves a raise for sure👊🏼.

Tara Walton: I don't live here, so I can't speak to prices, but the grounds are well maintained and the apartments are beautiful.EDIT:3 years later, I've been living here almost 3 years. The prices are great and the grounds are mostly maintained still. The "amenities" are shiny on paper, but lack luster in real life.Maintenance is about par with the rest of the apartment living world.What has been immensely problematic in the last few months since I moved from one side of the building to the other is the office. Lost paperwork, incorrect invoices, not responding to noise complaints, not responding to grounds maintenance, and the inability to not call me at work when response is requested in email form (Don't call people when your form specifically asks how they would like to be contacted.)I regret resigning at this point since whatever happened in the last year has really made this place... less.

Lori Key: Lived at the Abbey 2 1/2 years. The service I have just received from the new maintenance guy Novie, was exceptional! I needed a new oven and he got the old one out without any problem and put the new one in as quickly as possible. The same day the handle on my toilet broke and he came up twice to fix it, the second time with new parts. I do so appreciate the maintenance crew and Novie is spectacular

Ivie McGuire: Would give no stars if an option. Apartments stink and there’s mice in the pool.

Brenna Hulem: Dead mouse in pool 0/10

Jessa Lorraine Andalan: Very expensive apartment but lacks BASIC utility supplies such as platform trolley. And most of all, very poor customer service! Staff would not help you at all. If you ask for something, the answer is always no. No matter how simple the request is, it is always a NO. Just find another apartment.

Justin Floyd: This a terrible place to live. They don't respond to complaints and they allow other tenants dogs to urinate in the hallways. This is way overpriced for what you get and the way that they up keep it. Unfortunately we are stuck here for a few more months but we are going to do our best to get the word out how bad this place is.

Chris Przybyl: The staff are Friendly, Prompt, Always do great at getting repairs done. Also Very nice to be able to talk to. I would always recommend TLC!! The Abbey also has great amenities and is worth the money. Thank you to all the staff at The Abbey!!

Rob M: Living here is dope! 10/10 would recommend

Pebbles Harris: I the cosigner for my daughter her boyfriend and their roommate. these apartments have quite a few amnesties for the price of the rent. not only is it located within walking distance of shopping and take out but it has 2 outdoor pools a hot tub, workout room, puting range, movie theater but wifi is included in the rent and washer and dryer hookups on the apartment. another added bonus is if you attend MSU there is a shuttle bus to get you to and from.I recommend you check this place out of your looking to locate in Springfield.

terry jones: This place is quiet, safe, clean, and very, very affordable. OK, so I was living in an apartment that was 475.00 a month and I thought it would be foolish to move to an apartment that was almost double that. But when I looked closer and realized that utilities are a fraction of what I was paying and that the blazingly fast internet and cable was ;completely free. All in all I am ending up paying about 70 more dollars a month and I moved from a damp, mildew, smelly carpet apartment to an apartment with all hardwood floors, energy saving appliances, south facing windows that defeats the need for any additional lighting during daylight hours and a cross breeze that campers can only dream about. Pools? We have two, hot tub, pool table, ping-pong table, workout gym with a surprising amount of quality equipment, outdoor grills? Yes. We have that too. Expensive? It's only expensive if you don't live here. What are you waiting for?

Arielle Morin: Good place to live, quiet, the residents are very friendly. It's a bit pricey for what it is though. I still recommend it though if you want a clean, safe, and quiet area to live in.

Duy Nguyễn: Hi sir. I live near apartment and I would like to go around inside it and take some photos. If you don't mind, could I do it, sir??

Chris Burch: For real? Ive never seen this place in my life. Unless........my son stole my phone and truck while I was sleeping.

michael elliott: Nice place. People are nice.

Soumen Sahu: Nice apartment

Jennifer Vunovic: Nice place

CLEEVERIMAGES LLC: Well people seem to be very nosy. I saw what appeared to be a lovely water fountain in the front, and pulled over to grab a few pictures. Turns out it was rundown and had murky water in it. Up close it just wasn't what it appeared to be from the street.