Best Toyota Dealer Saint Louis Near Me

Brandon Gates: I've been going to them for routine maintenance for a while now. The last time I got my tires rotated, a few days later my hub cap comes off while I was driving. When I call to get it replaced they refused and said I'd have to pay for it myself. Also, the guy in the service department was so rude. I wasn't even angry at them because we're all human and it was just a mistake. I've been going there ever since I moved to St. Louis but if this how they do business when dealing with a loyal customer, I think I'll find another place to have my car serviced.

Shawn Henning: The best car buying experience I've ever had. Brian and Adam we exceptional and very professional. From start to finish, highly recommended Ackerman Toyota.

Timothy Kiefer: When shopping for a truck, and interacting with several dealers🙄, it was absolutely refreshing to have Ryan answer the phone at Ackerman and start the call with "we're not marking up for the local market". (This was last fall, where every Ford dealer was adding $10k to invoices—one actually laughed about it on the phone!)From initial conversation, to test driving, to needing help with a few quirky needs for the invoicing (we were working with a grant), Ryan and the team was 10/10 every step of the way.Since then we've taken the truck in for service, and it has been likewise exceptional.Ackerman not only brought a lapsed Toyota-lover back into the folks, but earned a lifetime customer (we're already back for a minivan!)

Marsha Harrison: Rude as Hell

Johnny Payphone: Tried to ask about buying something from them, they hung up on me

Richard Stack: After a lot of searching and discussion with local, semi-local and major market Toyota dealers we were fortunate to find Ackerman Toyota and specifically Ryan O'Leary, our Sales person. From the very first communication Ryan was positive that they would be able to secure the Tacoma that we were looking for. We built the Tacoma on the Toyota website and emailed Ryan the build. He transcribed the build to a Buyers Order and we put down a deposit. He advised it would be 1.5 - 3 months to hear back from Toyota. Approximately 2.5 months later Ryan informed us Toyota was making a production run of the truck that we were ordering. Three days later Ryan notified us his Manager was able to secure the truck and advised us a estimated build date. He even sent us a copy of the window sticker. Ryan advised us when the truck was waiting to be loaded on a train and when the status changed to "in final transit to dealership" The point of this long story is that Ryan is a very professional communicator. He answers all questions on a timely basis and does not tire of questions. Without a doubt he is the top Salesperson we have ever dealt with. If you are looking for a Toyota contact Ryan O'Leary at Ackerman Toyota.

Mallory Singleton: Custom ordered a vehicle from Ackerman Toyota and everything was a wonderful experience! Ryan did an amazing job getting everything that I asked for and explained all the functions of the vehicle! He came in on his day off so I could pick up my vehicle. He definitely works for the customers!! Thank you Ryan for the fast, easy and amazing service!!

Joevic Guevara: It was such an amazing experience working with these people in the dealership, especially to our sales person Ryan O'Leary. He gave us options that we specifically wanted for the vehicle and gives us updates. I would highly recommend him if you thinking of purchasing a new vehicle from Toyota!

Joseph Kapp: I had the pleasure of working with Ryan O’Leary on multiple occasions and every single time has been more pleasant than the last! He has an unwavering drive for customer service and a wide range of knowledge on both new and certified pre-owned vehicles! If you are in the market for a new vehicle or just want some honest advice give Ryan at Ackerman Toyota a call!

William Melton: Tyler Baker did an excellent job representing the Toyota name. Courteous and professional. Made it a friendly buying experience. Would definitely recommend him to an associate. Thank you. Loving the car.

aloosh hame: From the time I stepped on the lot, to the Finance Manager Mike who does not return calls. I have had HORRIBLE service. I called to ask about a key fob I was supposed to be getting 2 months ago and he was getting very defensive when he felt like he was being criticized. Gave me constructive feedback about them “not having the key fobs yet” when I only wanted to know when I will be receiving it. very unprofessional. Never was willing to address the situation in a respectful manner way.

Robert Whitney: Terrific selection of cars, some of which can't be found at other local dealers. Very helpful and knowledgeable service provided by Randal. This will be my new Toyota dealer from now on.

Victor Pirsoul: Pretty good buying experience here. Ray Trout was the salesperson I worked with. No complaints there. However, the finance manager wasn’t as good of an experience as he lied about what was included on the extended warranty and he charged me a $6 fee that I did not agree to when I negotiated the price with Ray. Also, and this is why they’ve lost my business, the service department is abysmal. They do not stand behind the work they perform despite the fact that an authorized Toyota technician installed a genuine Toyota part on my new vehicle (which is supposed to be guaranteed for 12 months and it’s only been 4 months). In my honest opinion, the “Ackerman for life” warranty isn’t worth the paper it’s printed on. Ackerman also offers one free oil change per year for the life of the vehicle but I don’t know if I can trust their service department after my initial experience. Ok to buy here but I would not recommend their service department.

Rachel Blow: EDIT 4/19/23: Ryan has reached out to explain that he does not in fact receive commission by selling the protecting coating add-on -- he just thinks it is a great option and that's why he encourages his customers to purchase it. I misinterpreted the interaction and I was not fair to him in my original review. He is very dedicated to customer satisfaction and was always reachable/responsive during the whole process. All in all, he sold me a fantastic car (at MSRP) that I absolutely love.__________________________Bought a car here a few months ago. Salesman (think his name was Ryan) was super pushy trying to get me to add a bunch of unnecessary things to the car, like a ridiculously overpriced paint coating or something. He even tried to go above my head and tell my dad to convince me to purchase these unnecessary add-ons…which definitely crosses the line. He must get a big commission check if he pushes this stuff. They also put an ugly decal on my car without my permission. Find some other way to advertise and leave me out of it!

Yankuba Bah: Good service

Firstnon Last: would not recommend them, I called a few toyota dealers about manual transmission fluid change price, they were almost 100 dollars more on there quote then all the others were. call around and get prices first that is all I will say.

Milton Dillon: Great service.

Greg M: This seemed like a good idea at first. Then after making me feel like they were doing me a favor by way underpaying me for my trade they refused to return a deposit. I understand that I intended to purchase a vehicle, but when I got a better offer for my trade I called and politely explained. After being angrily hung up on by my salesperson, then condescended to by the manager, I'll definitely not recommend or return to this dealership.

Brent Punch: The world's largest car company. Go to Ackerman on Hampton because your Toyota is going to last like it should and you take that to the bank

Deborah Halter: The service department is great. They get the work done quickly and effectively. I have been going there for 5.5 years. No complaints!Now at 9 years, still no complaints!Now 10, all is good!

Jen: I originally had AAA check my car when it wouldn't start this morning. They started it and said it wasn't the battery as I had thought, but probably the starter, and recommended taking it in for service. Lou Fusz was able to schedule an appointment right away, and the mechanic confirmed that it was the starter. Luckily they had the part in stock so they were able to replace my old starter today too. It only took an hour. The attendant was very friendly and knowledgeable, and I'm very happy with the quick, efficient service. The car starts much more smoothly now - I'm so glad I brought it in! I've always have good service at Lou Fusz.

Theresa Albers: Used salesmen and his manager refused to return calls. I could name names but I won't. I called the General Manager and was told they dropped the price and sold it. The day before we asked for price to be dropped since the car had been damaged and poorly painted even though Carfacts said no but oh no. They could have called us and offered us the car but nope. There's even more to gripe about but I think not returning phone calls says it all.

Scott Loeffelman: Quick and courteous. Really like the new waiting area.

Virena Murphy: As always the service team took great care of me Ryan, Brian, Travis, Steve, Mindy and all the rest. While waiting Tony, Marcia, and Nancy all came by to say hi and see how things was going. Jim bones is my other go to for sales and Donny is my finance guy. 8 years of service and 5 cars from them I can't complain. Want a great deal and great service head to Lou Fusz Toyota in Kirkwood and tell them Vi Sent you.

Ronni Turner: Financial department is a joke. I’ve been waiting since January for a lien release letter, and every time we call I can never speak to the person in charge of Lou Fusz Toyota! The voicemail box is full so you can’t even leave a message! Email us the lien release letter!!!!!!

Jocelyn Gorman: Fantastic service - as always! The valet service is outstanding and convenient to Toyota's customers. I highly recommend Lou Fusz Toyota to everyone for both car service and purchasing your next car!

Ann Wallace: I am always treated with respect . I feel they help me in a lot of ways . I wouldn't go any where else

Chandler Chan: Great, extremely convenient for me not to leave the office on the weekday.Thanks,

Keith Mosier: I recently took my 2006 Corolla in for an exhaust replacement and there was a lack of communication regarding the ordering of parts. I was not told that the parts were on indefinite back order, resulting in confusion on both my part and the part of the service department. Once we actually realized what was going on, I was more than a little upset. I dealt with Mindy in the service department, and she couldn't have been more polite or professional. She was able to get the repair done for me in a timely manner at a different garage and arranged for a refund of the parts that never showed up at Lou Fusz. She kept me informed throughout the process and was consistently courteous and very professional. She did a wonderful job, and kept me as a loyal Toyota customer.

Charles: Quick check-in and checkout, less than a little more than one hour total time for an oil change, tire rotation and inspection with a car wash after all work completed.

Neoritha Humphrey: Excellent customer service

Caron House: Brian and team treated me great! I appreciated their upfront approach to pricing and walking me through my options.

Carol Greenberg: Got my car in right away for whining noise and state inspection. My car is old- 2005- so didn't want to do all repairs and Mindy at desk talked with repairmen and got info on what was necessary and what could wait. Very good experience.

Ranjeewa Seneviratne: Lou Fusz Toyota provided me their valet service today to get my vehicle's emmission report. Nothing was there for me to worry. I was able to get my report without wasting my valuable time. Thank you Lou Fusz Toyota!

Jim Fogle: Excellent service; on time and timely call when service completed.

Rich Lucks: Highly professional and respectful. Must request Jim Donohue!

JB bergh: I trust the service department completely. I highly recommend them

Michael Williams: Great Deal and very Fast Transaction - we had the whole appraisal and agreed upon price in 20 minutes.

Ryan Beller: Service department is the best in the business. Great customer service.

Debbie Singer: Jim "Bones"Donohue was great!! The ideal no pressure salesman!! Very helpful!! He responded immediately to my online inquiry. He was waiting for me at the dealership!! Great job!! Recommend him to everyone!!!!!

Matthew Lützen: Be aware that this dealership adds a “market adjustment” to cars to “mitigate the number of deposits they get.” Basically you’re going to overpay on the car so you can get it faster. They’re are other dealerships in the area that do not add 4k to the sticker price just because they can. Also if you’re young, expect to be spoken to like a child. The front desk was very very nice though!

Gregory Brooks: Except for delays related to shortages, our deal went very smooth and we are very pleased with our new car and the buying process at Weiss.

Stephen Colombo: Our experience with Wiess Toyota of South County was excellent. Our salesman, Harry Nuhanovic, was very helpful, responsive and friendly throughout our process of ordering, waiting for arrival, and delivery. Purchase and financing was efficient and relatively easy. Our RAV4 Prime is great and was in perfect condition when delivered.

Todd Painter: I recently purchased a used vehicle from Weiss Toyota and was not happy with the vehicle. The staff worked with me to trade the car back in within a month of purchase and upgrade to a new vehicle at a cost I could live with. They could have easily said blue book value or nothing, but continued following up until we came to an agreement. I couldn't be happier with the 2023 Camry I ultimately purchased.

rahb won: During my test drive for the car I purchased, was freon in it. I purchased the car because I really wanted a Mazda 3 hatchback. The ac worked we tested it during the test drive. After getting the car home and it is now hot. The evap core is shot. 2k part. That's just the beginning, the entire dashboard has to come off to replace it. I called to ask if they would even help me at all, was sent to voice mail that was never returned. Will never ever buy a car from here again. Trash. One of the speakers were blown. Do not go here for anything...

James Tail: Not only got a great vehicle at a great price, I actually had an excellent experience doing it. Dave was awesome and patient would reply to all my texts, kept me informed of where the car was in the manufacturing process, and when came time to picking it up went over every feature. Then came the finance time, (was dreading that) Amy was amazing discussed every option from who to finance through to all different packages, she put up with all my questions with a smile and would ask over and over is there any other questions I would like more details on. Would highly recommend them to anyone looking for a Toyota. Thank You

randy bartram: Weiss Toyota is the BEST dealership I have ever worked with. They are fair, honest, courteous, and concerned about your every need while shopping for a new car. We are prior customers of Weiss and even though we now live 3 hours away, we came back to Weiss for several reasons.First their service team is TOP-NOTCH. We spoke to the Service Manager (Matt) because we trust him and his team, and inquired about a new Venza. Prior experience with great car service is what encouraged us to return. Thank you, Matt!! Because of you, we returned to Weiss.Second, we met Mike, the sales representative, and even his manager, Elvir, since we were trying to purchase a Venza when there is very little stock. While we haven't always had great experience with "Sales Personnel" we can truly say, these gentleman were great. They went OVER and ABOVE to provide just the right Venza for us. With low inventory, that was no easy task - but somehow they worked some kind of magic. We drove away in the perfect Venza. We know that Elvir put in extra effort to obtain this car for us. Thank you Elvir!And we must add that Mike KNEW everything about this car. In addition to helping us with the financial aspects, after the sale was completed he went over all the details of the Venza features and how to operate this vehicle. There was no question that he couldn't answer. That was a new and refreshing experience. Thank you Mike!The whole Venza team treated us like family. I can't make a higher recommendation than that.Thank You Weise Toyota.

eifel_brz: False advertising prices. Called to inquire advertised price to find a "15-20k markup". Have some integrity and transparency and post the inflated price so it doesn't waste people's time.

oscar7231: Currently in the process of purchasing a vehicle FORD SHELBY GT350. Sales guy its pretty good Mike Collins, however Finance Managers are Rude.. MIKE CROSS to be exact, totally unprofessional, unmannered man. While trying to get wire instructions to finalize purchase at Navy Fed even the representative from Navy Fed notice how rude he was. It was like he didnt wanted to provide or assist in anyway with wire instructions. I would definitely avoid dealing with this guy. Hope other dont run into such unpleasant way of conducting business.

Christopher Gorman: Highly recommend Weiss Toyota. Smooth from start to finish.

Donald Gill: Awesome place! The team is there to help you with whatever you need! Al makes the process so easy and he's very quick to help any way possible!

Jacob Root: Love Weiss Toyota. We drive 40 minutes out of our way for there service. Matt, the service manager was outstanding and super easy to work with. I recommend Weiss to all my family. Great people

Lisa Woelker: I’ve recently been to a lot of dealerships looking for a used car and had some terrible experiences but Weiss Toyota was top notch! The entire staff couldn’t have been nicer, my salesman Al was the best, all in all they made it super easy and actually fun to buy a car! The dealership itself was immaculate, they even brought each used car I wanted to see in the building making it easier to look it over. They make it so you really want to buy a car from them and from now on I will be a return customer!

Melkrow: Smooth. Short, informative, helpful, and didn't push unwanted plans. Very professional and friendly.

Stephen BACHESTA: John Weiss, and General Manager Casey K., run an excellent dealership. From Sales, Parts, to Service, all departments are top-notch. With Weiss Toyota it is always a great experience.

Chris Pulcher: James was an outstanding salesman, found the right car to fit for our 16 year old. Thank you soooo much.

Adam Dragon: IT sales associate and Elvir manager plus rest of the Team at Weiss are amazing and honest people. I strongly recommend. I won’t elaborate details but I have experienced unforeseen event with truck I purchased at this dealership, they handled it with best possible outcome in my favor. I can almost guarantee that 95% of other dealerships would not do the same.Weiss Toyota Team is amazing.Thanks guys

Deborah McLaughlin: Great experience purchasing a new vehicle with Weiss Toyota of South County. Very friendly staff. James kept us updated on our status of arrival. Happy with our vehicle and happy with Weiss.

Bruce Moore: A great experience with Mike and other dealership personal. The show room was clean and customer friendly. They had the car we wanted and easily come together on the price. The finance department was easy too. The best part was the car was ready as promised and was in the preview area for us to look at. Then the wife drove off the show room floor with a smile. Very friendly staff. I would recommend Mike to anyone looking for a Toyota or a use car.

Rebecca Daniels: Thank you Weiss Toyota for making this the absolute best car buying experience ever! Jake was GREAT answering my 1,000 questions and not making me feel like I was a bother! Casey was absolutely the BEST! She made sure I understood everything and listened to me. I appreciate her treating me like I knew what I wanted and did not! Thank you again Weiss!

Misty Schneider: Scott is a great salesman and on top of everything! Also shout out to Randy the sales manager and Greg in finance! Everyone went above and beyond to help me find what I needed and to make it work! I will definitely be using them in the future!

Dale Sprecker: 👍 ask for Quinn, you will be glad you did.Ordered car, took delivery and treated fairly. Our family bought 3 new suv’s in the last year.Will continue to buy from Quinn at Seeger.

Brian Lewin: Marc Wright is an amazing person and outstanding employee to work with. He assisted my fiancé with finding a hybrid RAV4 previously, which he had to go above and beyond to find the exact color and model, so based on how he helped her I wanted to offer my business to him as I knew from her experience that he was a great person to work with, and I'm extremely happy in my decision. He provided an amazing suggestion that helped me to select the perfect Highlander model and was able to secure the exact color and model from the factory mid-production. He's the definition of an honest salesperson and will pass his name along to anyone I know that is looking for a new vehicle.

Adrine Krikorian: Mike and Ken are great!! Bought several cars w them and they are the best.

Jitendra Patel: Joe sterner was very helpful, knowledgeable, courteous and friendly salesman.

Mark Wilcox: We were very pleased with our experience at Seeger Toyota along with our salesman Frank Sturm.

mike lipel: As soon as you walk in the door the folks at Seeger Toyota or friendly warm, and helpful. I have purchased new vehicles, and used vehicles here, and have enjoyed all of my purchases the service after the sale is what's really what sets Seeger Toyota apart from the others. They treat you kind and with respect, and want you coming back and telling your friends.

Glenn Shields: Excellent start to finish with Joe.

Lauren Yoffie: I had my car towed here because my car had a burnt smell. We told them what the problem was, but they still charged us a $190 "diagnostic fee" to repeat to us EXACTLY what we had told them the problem was. When I got the car back, the "maintenance required" light was still on. I had to turn the car around to bring it back and point it out to them. They said their technician had missed that the oil needs to be changed which would be an additional fee. Cool. So to clarify, I paid $190 for nothing and the technician wasn't even thorough enough to make sure there were no lights on my dash because saying my car was ready to be picked up?

Carol Gano: I am seen within 10 minutes of my scheduled appointment.Very often I am asked if I'd like my car washed.Good, honest service on my car.

Greg Stroud: My wife and I recently bought a 2022 Sienna van from Seeger Toyota. We asked for Quinn Gilliam to be our salesperson because he had helped us when we bought our previous car and did a great job. We had hoped to get a new van, but were told it could take a year or more. Quinn showed us a used 2022 van with only 22,000 miles. After test driving it, we decided to buy it. Everyone at Seeger Toyota was very helpful in completing the process. We have bought several cars at Seeger Toyota and will continue to do so because of their great service.

Tom Fortner: Went here for a safety and emissions test and David helped me out. Great experience and will definitely be coming back again

Mark Goede: Our salesman John Gilliam was fun and friendly. Absolutely no pressure at all. We will be back!

Andy Berryman: Our salesman was Mike Ribble. Mike and the crew at Seeger were great to work with the entire time. We put in our request for a Highlander Hybrid with very specific options and they called us when the matching vehicle arrived. Mike kept us up to date the entire time we waited for it to be built and shipped. Purchase process was smooth as well.

Don Parks: David Kastner was a great salesperson. I had ordered one truck, changed my mind after waiting quite some time, then when bringing one vehicle in for service, I asked about another truck. David searched, found one that was in the works, provided all information and answered all my questions. Placed my order and picked it up a couple months later. Extremely helpful, no pressure, and wants to make sure you're in the right vehicle you will be happy with.Ken Levine was the finance manager that handled my deal. Ken made sure I understood all aspects of the process, made sure there were no hidden contracts or agendas before signing and made sure my needs were met.David Meier goes above and beyond in service. Without David, I likely would not have purchased a new Toyota when I had.A great team is here at Seeger. I highly recommend you see David Kastner in sales for all your new & pre-owned vehicle needs, Ken Levone for all your financing needs, and David Meier for all your service and repairs. You will not be disappointed.

Michael Matson: Love my new 2023 Camry Hybrid. My 4 previous Camry have all been very reliable high mileage cars. My 23 model is quiet, comfortable to drive, gets great gas mileage and has many standard advanced safety features. I feel like I got a lot of value for my dollars. It was a pleasure working with David and I will definitely seek him out on my next Toyota purchase.

cadence Dorsey: George and Greg were absolutely amazing! They made the process of purchasing a car for my son a memory he will never forget. He had just began building credit and had his heart set on a particular car, George and Greg made his dream come true.I love you guys!

Jai Melendez: Chris was freaking fantastic. He’s very polite and very attentive. He listened to all of our needs for my wife and was no pressure at all. Chris, is the one you want to work with, as he knows his stuff and will do everything to go above and beyond for you.

Timothy Brownlee: Thank you, David Kastner, for your help in getting a new car for me and staying on top of the process of getting the car from the factory to St. Louis. I’m very happy with the Corolla Cross. I would definitely buy another car in the future from you and Seeger Toyota.

Barry Weinberg: The entire staff of Seeger was wonderful, starting with the sales manager Terry Carenza, who made the sale wonderful. I will always buy Toyota from Terry from now on. Joe Sterner did a great job in explaining all the functions of the car and offered to help me program our garage door opener. He was also great.

Marcia Smith: Great job Micah Bond, i couldn’t ask for a better salesman

Brenden Dillick: With this being my first time purchasing a vehicle, it went great and I was shown nothing but great service!

Toni Buffa: This place is great & everyone is so helpful. I’d say Rachel E was so knowledgeable and friendly. I’d recommend to ask to speak with her! Overall great experience.

Tommie Robinson: Hey I had the pleasure of working with Rachel at Bommarito Toyota, she was very friendly and helped me get the car I was looking for, I will definitely recommend my friends and family if they are in need of a vehicle, got me the best deal possible, thanks again Rachel and also to their finance manager

Marie O'Connell Tabora: Great experience, would recommend. Tim O'Connell was easy to work with, no pressure, he really listened to what we needed/wanted. Go see Tim, he'll help you find the car you are looking for!

Chelsea Ayres: If you go here ask for Rachel! She is professional, listens to YOUR needs and interests when purchasing a car. I’m usually anxious about this stuff because being a woman its easy to get taken advantage of where knowledge lacks but she was so compassionate! she really listens and didn’t make me feel like I was out of my realm. This dealership overall has great selection and willing to work with you on finance needs. Trust.

William Borgmeyer: Tim O’Connell is the kind of salesperson you want. He is helpful without being pushy. He is energetic and will find you the car you need. Go see Tim today.

Brendan Stubbs: Rachel at Bommarito Toyota was super helpful in getting me the car I wanted and made sure I knew about all the new features I had no idea about. The free 200k power train warranty gives you that extra assurance nothing is going to go wrong with your new investment which was a major selling point for me. Go see Rachel at Bommarito and she will make sure you leave happy!

Peter Start: My wife and I worked with Rachel Eisele to get a new RAV4 and had a wonderful experience! From beginning to end the communication was top notch and she answered our many questions. She never pressured us into any decision and provided accurate info along the way! I would definitely recommend her!

Billy Chapple: Had the best experience with Mark very kind knowledgeable and fair

Reem Ibrahim: i had a great experience with Mark Behrendes

Jane Kaiser: Craig was a pleasure .. no drama! Same with Paul the finance guy.. probably the easiest and calmest car buying experience I have ever had.. selection is limited but that’s the new world we all live in.

Joan Hill: Tim was very helpful and great to work with!! He was fun and energetic! I am so happy with my experience and my new car!!

Debbie McFarlin: My husband and I had not gone back to Bommarito Toyota for over 5 years because their customer service was seriously lacking. You walk into some auto sales places, and most everyone knows what I mean when I say, they treat you like they are doing you a favor by seeing you or showing you a vehicle, much less the "dreaded" finance department. However, Micah Bond has changed our minds! Him, the service department and the supervisor have all been super helpful, friendly, and knowledgeable. They did everything they could to make sure we were given our personal desires in a vehicle and totally happy with our choices. I would send anyone there now. Go see Micah! He will treat you right.

Drino Deblaise: I had a great experience with Tim Ocomell. I’m a new driver and he kindly showed me around and showed me how to function the car. I now have greater knowledge on how to operate my Toyota RAV4.

Larry Knecht: Tim and the Bommarito team were extremely helpful, quick, and got us moving in no time.

jessica Armistead: Craig Whitfield always does amazing work taking care of my family!! Outstanding service every time!!

Greg Segraves: Buying a car through Bommarito Toyota was a great and easy experience. We worked with Tim who made the experience a breeze.

OLUWATOYIN ADEOLA: Ask for Cody, awesome service!

Amari' Cunningham: When you go ask for Tommy. He was a great help in helping me decide on my dream car.

Brenndan LeBrun: I can’t thank Scot Dickherber, the Service Director at Jay Wolfe Toyota enough. I went in for a state inspection and his Tire Specialist Rob Andres offered me an amazing deal on an awesome set of rims and tires. No pressure just a simple offer with plenty of information. My 2007 Tacoma with over 190,000 miles has never looked better! And now I have the old steel rims with a spare set of fresh winter tires.Scot may or may not remember me, but I had brought my wife’s 2001 Celica to Jay Wolfe when he was a Service Writer. It took several weeks and a lot of frustration, on both our parts; but he went the extra mile and spoke to technicians on the west coast to help get it sorted. I remembered that and years later that experience prompted me to purchase my Tacoma from Jay Wolfe. I have to say that I have been nothing but satisfied with the level of professionalism from Scot and his team. I care for my vehicles and am happy to know that when I purchase parts and service I am receiving that same care. I just wanted to take this opportunity to thank you Scot, Rob, Cody and the whole Jay Wolfe team! You have a very satisfied Toyota Owner!

BudinCambodia G: I had a stress free purchase. Very professional and friendly. Zero pressure at all. I got a fair deal for sure. I just got finished with dealer provided maintenance and they were timely and not even a hint of any type of upsell. The little cafe' is terrific and such a smart idea. Pretty much all you need for an hour or so wait, like massage chairs and plenty of places to plug in devices. I'm pleased with this dealership and recommend them.Update 7/14/2022:Post covid, café is mostly closed! Bummer! I had bought a new car last year from another Toyota dealership, but their service department upset me as well as another dealership closer to where I'm staying. So, I even gave up my Toyota care oil change to come back here !

Mike Guelker: Bill Bennett is great,! Knowledge of the vehicles. Great service!

Josh: The people who work here are the exact kind of people that you want when looking for a car, they will answer questions without being pushy. Also, the service department is very good.

Ruxandra Dumitru: Thank you ,again, Andrew Duncan, for your professional, helpful and awesome service ! Thank you for taking the time to help me without an appointment and solve my car problem. As always, Toyota West County is the best!

Stanley Rice: Matt really helped me out with the issues I was having with my RAV4, he’s so accessible and easy to communicate with. I will definitely bring my business back to Jay Wolfe and exclusively work with Matt Reid & I’m going to tell me friends too!

Renata Stinebrook: I just left Jay Wolfe service department upset for the second time. I was told when I called that I had another oil change under my warranty. When I arrived, one of the employees told me that I did not have an oil change and only a tire rotation. I just had my tires changed so I didn’t need a tire rotation. He told me that I should have gotten an oil change done 5,000 miles ago BUT I was there at their service department in December and they refused to do an oil change at that time too! Looks like they don’t want the warranty that they offered to be actually used. Never again will I buy a car or get my car serviced from Jay Wolfe nor recommend it to friends and family.

Jimmy Vo: Jay Wolfe toyota are the best. Mike took care of me.

Basim Bitar: The best Toyota seller and services in Missouri

Drona Thakkar: Come here for oil changes on my 2018 F-150. They have a nice/clean waiting area for customers and a lil bistro. I made an appointment for 3 PM and was here by 2.55 PM. It’s 4.24 PM now and I’m still in the waiting room. It’ll be great if they bump up the speed and lower down the customer wait time for basic service.

Zane Allen: I wanted to like this place, I really did. From the start I should have been weary. I was LITERALLY the easiest customer ever. I purchased a car from them out of state and just sent them a check for the car, didn’t haggle on the price or anything. Fast forward to when I actually picked the car up, not including any of the issues I had actually had between the point of purchase and delivery, it was filthy when I got in it, interior was full of dog hair, etc. The night I got the car home and put it in the garage, it leaked all of the coolant out on to my garage floor. I went to move it outside to clean the nasty dog hair out of it and noticed a huge puddle of coolant. I reached out to them and let them know I was pretty bummed and disappointed and all I was told was that the car was sold “as is” and they werent willing to do anything. I wasn’t expecting them to drive to Kansas and personally look at the car but it would have been nice if they could have offered to pay to at least have it LOOKED at, at one of the many places here. Instead I was snidely told I could drive it to St. Louis to have their mechanic look at it, as if that was helpful at all. It seems the Jay Wolfe dealership specifically in Ballwin is good at making people upset according to their reports on the better business bureau. Whether was the car was sold “as is” or not, having an issue with a car before it even leaves your garage for the first time is pretty unacceptable and if they had good customer service they would have offered to help in some way. I’m disappointed to say the least and will tell people to shop elsewhere.

Darci Prewit: Andrew Duncan is is a genius! He answers the phone with a smile. He greets every customer regardless of who they are here to see. I look forward to getting my car serviced.

Just Me: Cody and the team did an awesome job!!! I am traveling for work, ruined a tire and they were able to fit me in and get me back on the road! I’m appreciate them working me in!!!

Jeffrey Burdell: I am getting tired of every time you turn around they say you need a front end alignment.

Victoria Phillips: Came in today for service and the man behind the counter was exceptionally rude. From the moment I walked in her didn’t even acknowledge my presence despite there not being any other customers present. I had a service notification on the dash and I assumed I was due for an oil change which is what I scheduled the appt for. After finally acknowledging me and typing my information I find out I was actually due for a different type of service and instead of him politely explaining that due to the type of oil in my car I don’t need oils changes as frequently he just kept rudely trying to get me to have other services done that I had gotten done elsewhere 3 days ago. He then got sarcastic with me and asked me to go look at my owners manual. I literally had to ask him to remove the maintenance notification from my car. I drove all the way from downtown STL for terrible customer service. As a woman and a woman of color at that auto shops can be a very intimidating space and I look for inclusive spaces that make me feel valued as a customer and this was not it. I’ll stick with Ackerman and Bommarito from now on!UPDATE: Scot reached out to me promptly after he received my review. I appreciated his professionalism and his empathy. He was truly apologetic and offered to make things right. It wasn't about the customer "being right" but he really wanted to identify how to help this employee improve based on the feedback I gave. He's definitely the right man for leading this department. I still will not be back but I definitely appreciate when someone goes the extra mile.

Larry Thanos, Jr.: I would’ve given five stars, except for the fact they keep advertising that they have “Jay’s Bistro” on site. Don’t let the word “Bistro” fool you. The Bistro is a large room with seating and televisions where you can get a cup of coffee or water. There’s no vending machines, there’s no food, nothing like you would see in a Bistro, for sure. The nearby Lou Fusz Toyota has big coolers with Eskimo pies and Popsicles, FYI.(EDIT: I was there several hours, and although I kept a close eye on the situation, I didn't see anyone preparing pizzas, making popcorn or breakfast sandwiches or serving sodas. The place was empty except for a few customers. There was a little basket of vending-machine-style snacks, but it was behind the counter, and situated behind a sign which said the back-counter area was for employees only. I assumed the sign was there to keep customers out and obeyed it as I quietly starved waiting for my car.)

Vicki Ferris: The service manager reviewed my tire situation on the 4 runner since the day of purchase and took it upon himself to contact me and is replacing the tire. I appreciate that he did this and that he cares about his customer's opinions.

jim shippee: I was on a cross country road trip and experienced car trouble in my '20 CRV as I passed through Missouri. I quickly searched the nearest Toyota dealership and called to see if I could come by asap. Not only did they say yes, but Service Advisor Andrew Duncan went above and beyond helping me. He saw that I needed to get back on the road asap and quickly pushed my car through the works to figure out the issue and resolve it. I cannot speak highly enough about the professionalism and kindness I received from Andrew and Jay Wolfe. 10 STARS!

Caitlin Orick: Love this dealership and the have the most amazing massaging chairs

Dale Dale: This place has the worst customer service. They love their phone they love their phone more than they love anything they do is chatting wasting time and they love too scam people for their trade in cars be super careful. and do not go there because you’re going to be scammed big time

Bill Hopkins: Wonderful experience. As a repeat customer Steve and his crew new exactly what our interest would be. They pulled up ONE car and my wife loved it.Great job as always!

Nev Paige: Terrible. Took my car here for them to fix a a/c leak. They filled it with refrigerant and told me to come back in a week if it empties. Said too much was in the way to check for a leak. They charged me over 400$ for this. I called in, reached the voicemail, left my number. Never called me back. I would rate them a zero if I could. My dealership in Alton is ten times better. This one just had more availability so I tried it.

John Cullen: Shawn is a very trusted service advisor and keeps my car in good shape for when I travel.

Adam Guler: I bought a 2023 Toyota Tacoma from Newbold Toyota. The experience was like no other. All the employees were extremely kind and very helpful. The wonderful man that I had the opportunity to work with was Josh. Josh helped me put a deposit down and purchase the car with extreme ease. I asked many questions and never once did he get tired of answering them with nothing but kindness in his voice. Purchasing a car at Newbold Toyota was an overall amazing experience and could not have gone any better than it did. I know for a fact that if I ever need another car in my lifetime, I am going to be purchasing it from Newbold Toyota!

Tom Pluemer: Great Service!

Cheri fenton: Newbold Toyota is a very clean, polite and very friendly. Always greet their customers with a smile.

James Furey: We decided to go with a used vehicle and we found one we liked at Newbold Toyota, so we bought a 2016 Honda Pilot from the dealership on March 9th. It came with a short term warranty from this dealership. Since it was a used car we also decided to get the extended warranty. Well, on March 30th, the check engine light came on, guess what warranties do not include catalytic converters. I called the dealership, probably a mistake I much prefer to do things like this in person, well I talked to them and Steve Newbold, told his used car manager they would cover 25% of the costs, I didn't want something for nothing. I thought splitting the cost would be fair. Not at all what I wanted but it was something. Found out what our portion would be, and then found that a local shop could do it for like $500 less than Newbold's "discounted" price even with what I thought would have been fair puts Newbold Toyota in the ballpark of what the local shop would do it for. Needless to say they aren't getting the repair business, nor will they get any of my business. How do I know they didn't clear the code to sell the car. They have been in business for a long time but.... I would be leery of ever buying a used vehicle from them again.

Vern Sollis: My salesman Josh Roseke was fantastic. The sales manager and finance department are the best I have dealt with. These gentlemen went out of their way to get the vehicle I wanted. I have purchased 4+ vehicle from Josh and every trip to the dealership seems to get easier every visit.The setup of my vehicle was explained to me in great detail and every question answered promptly. Thanks again

MIke Hollingshead: Everyone in the place was very professional. Awesome dealership!! Nick the salesman was awesome to talk with.

Ana Salinas: Nice clean lobby stocked with coffee and snacks while you wait. Great Service!

Matt Sisson: Toyota 2 year 24,xxx maintenance free

Zachary Joel Resmann: WARNING, DO NOT USE THIS DEALER: They will take advantage of you. They have a tool drawer where they keep sticks. They bring the stick out to you with a "one-in-a-million" story that it was stuck in your wife's undercarriage and that the warranty is now void. They give the stick for you to keep. Sound familiar? Does it smell fishy? On top of all this, they did not honor the Toyota care package up to the 25k miles of service and maintenance. Charged me $190 for an oil change that should have been free.

dustin buchanan: likes to hang up on customers. i won't use they service again also doesn't fix anything but charges still. lol they are clueless at this branch.

Sandra Holstine: Always good service and full explanation of work done or needed to be done. Time to do the work is spot on.

Jason A: Has a wonderful experience with Mark and the team of auto technicians. Throughout the whole experience, they were informative, communicated the problems clearly, and they were very friendly. I had to bring the car back for another small issue a few days after they did the initial repair, and they ended up fixing that issue the same day, no hassle, no questions asked.

sofia gonzalez: Please do not give your business to this dealership. Horrible customer service. As a first time buyer, not only were they a bit discouraging but when I actually payed for them to hold a car & it arrived a week prior than expected, then i was given a call non stop. I needed to get final touches done on my finances before going to pick it up & buy it & I was screamed on the phone pressured to say I needed to buy it now or they would just pass the car on. I payed $500 for them to hold the car & now im being yelled at? horrible experience. I'll took my deposit back & GLADLY will buy a vehicle somewhere else.

Jon Stroud: Small communication error was professionally resolved by service manager. He was able to return my call in a timely manner and corrected concern that was a hand.

John Newcomer: Great vehicles. Speedy checkout. Will be back soon!

Janice Brown: Purchased our second vehicle from Dave Stevens. Excellent customer service. Great experience!

Jordan Rodgers: I LOVE NEWBOLD HONDA. Josh Roseke is the BEST TO WORK WITH. He was so kind and so personable while helping my mother get a car. He was so sweet I wanted to purchase a car from him. Within the next 6 months I will be back. Everyone was so friendly and kind. Damon is the financial boss. He was so kind and layed all the information out for us. They are so honest and just wonderful people to work with.Thank you sooo much Josh and Damon. I don’t know anyone else’s name but everyone was very welcoming. Thank you for making a stressful situation on finding a car so easy. We love the car! Great Job Guys.👌🏾🙏🏾