Best Subaru Dealer Saint Louis Near Me

Becky Lyn Rickman: I bought a 2016 Forester here and they bent over backwards to help me. Chris was the best salesperson! I loved my transaction.

Louisa Campbell: My husband and I’s first experience buying a new car could not have gone smoother at Lou Fusz Subaru. Ignacio was very helpful and get us set up with a brand new Forester much sooner than we anticipated. He was very knowledgeable about the products and always kept us updated and informed on your purchase. Thank you Lou Fusz and Ignacio!

Laurie Smith: We broke down while traveling, took us right in, got the car running. We felt they were there to serve and not take advantage of us. Would highly recommend.

John Barack: Below you will find a very complimentary comment regarding one of their salesmen. I stand by those comments HOWEVER, their service department is another matter. THEY HAVE TRY TO SELL UNNECESSARY REPAIRS. Explaining the details here would be more time consuming than I care to dedicate. I welcome them to challenge my statements.I negotiated three car purchases (including one for a friend) with Chris Johnson and found him to be a gentleman, knowledgeable, and enthusiastic. He worked hard getting me to be his customer. I was very unsure about purchasing a Subaru the first time. Upon my request he arranged for a weekend test drive of one of the companys' service loaner cars.Especially the first time he had to put up with a lot of questions and resistance from me over several days. (I'm retired so I have plenty of time to negotiate a sale and drive a bargain.) Throughout he maintained good humor and patience.With all the technological changes taking place in cars the delivery explanation is important. Chris does a thorough job.After the sale and delivery when I have questions he remains available. His followup has been good taking care of items owed me that were not yet available at the time of delivery.Chris is a good businessperson who works hard so you will come back to do business with him again. I purchased my second Subaru from him too.

Dae Yang: Took my WRX in for a clutch issue and came back home with other issues. When I went to pick up my car, my car battery was drained. Then noticed a boot on my intercooler wasn’t even installed correctly. And another boot has a loose hose clamp leaking air. After all this, my speaker that was working when I dropped my car off isn’t working anymore. And they want to charge additional $180 diagnose fee on top of $3000 I paid.. ridiculous

Dawn Bennett: Repairs done promptly

Jake Shuster: My car buying experience with Lou Fusz Subaru was Great! I was replacing a beloved vehicle after a rather serious accident, so it was already a stressful situation. The team at LFS was patient, understanding, and extremely helpful. Easiest car buying experience I’ve ever had.

Jordan Wolf: Absolutely disrespectful team in service. I asked for breaks and rotors as well as a oil change. I had been told by someone there is a noise coming from the rear end of the vehicle so I figured while THEY FIXED MY BREAKS AND ROTORS and do my oil they could see what the noise was. Well after having my vehicle for 4 hours they had done nothing but diagnose my car as “totaled” and told me the cost of repair is “not worth the money.” Wait there is more, the best part is they didn’t even drive the car but 1.9 miles. And STILL DID NOT CHANGE MY OIL OR BREAKS AND ROTORS. They sure charged me for their quick diagnosis though!!! This is the Second time I’ve had problems here and now I know DO NOT bring your car here for service. Chuck in sales is the only good thing about this place. I have a 2013 and my guess is since the car is 10 years old they were trying to sell me on fear and get me to buy another car! Well good work Tyler and whatever the other service techs name was I will not spend another dime with ANY Lou fusz. BUYER BEWARE DO NOT SHOP HERE ESPECIALLY NOT FOR SERVICE.

Dustin Mayberry (Dstacks): Great experience with the dealership and staff.Ignacio made the new car buying process easy and knew all the answers to any questions we had!

Kourosh Nakhaei: Not a good experience to say the least. I didn’t go through a trade-in deal as I believe they were trying to rip me off.On the first day, they saw all the details on my vehicle and said “we’re probably able to give you what you’re asking for it or more”. I liked the sales person as he seemed very friendly and nice.On the day that I decided on a Subaru car and went ahead to do the trade-in, the manager took my car for a 30-minute test drive (and I’m not sure how he drove it or if he engaged the 2H/4H without putting it in neutral/park) but he came back saying something is wrong with the transmission and there is smell in the car and etc… And yes, the car felt like something’s wrong with it afterwards. I don’t mean to accuse them of any wrongdoing but that’s what it felt like and I had a friend with me that day who rode with me and felt the same.They basically came back with a list of problems with my car and offered a fraction(1/3rd) of what it’s worth.Also, when I asked the salesman what happened to what he originally told me about my car’s worth, he replied that he didn’t remember saying my car would be worth so and so. I really thought he’d be an honest and straight-up guy. He could have just said that they found issues and can’t offer that amount.All of that made me very uncomfortable so I’m never going back there.Please be careful.

Longwen Zhao: I just bought a 2023 Outback. Lou Fusz people are very patient, sincere, and provide professional service. Chunk is my agent, a lovely elderly gentleman who carefully introduced every detail of the new car. He even prepared snacks for the children. In the end, you feel not only have you bought a car you like, but also have a good mood.

DAVID GAMMON: I visited many dealers lately looking for a car for my wife. Chuck was old school and very methodical which I really appreciated after feeling like many other places pressured you to buy now or they were ready to move on to the next customer. Instead of silly market adjustment fees I was offer under msrp without even asking. This sold me on the car and the deal. We are very happy with out Crosstrek. Lou Fusz Mazda across the street also stood out compared to the other dealers we went to as far as being fair.

Adam Barnhouse: Had a great experience with Lou Fusz Subaru! Was a pleasure working with Haris on confirming that my new Outback Wilderness was the perfect fit for me. Very knowledgeable and down to earth. Would definitely recommend!

Tom Schweizer: Wonderful experience. I knew what I wanted and they delivered at a fair price. Between the purchase and picking up the car, all went quickly and well. Thanks Tyker DeClue and Lou Fusz.

Donald Byington: I had a great experience with buying my outback at Lou fuzz.Even though they were really busy, Chris Johnson made the time and effort to make my buying experience superior. All the people I dealt with there were terrific !

Richard Campbell: We love our brand new 2023 Subaru Crosstrek!

Jason Finkes: Came in looking for a new manual Crosstrek, but worked with Haris Caus to get set up with a new 2023 Subaru Forester.

jeffdoug: Shelby Parker was great to work with.

Rayna Tang: Dan was great! Nice service and got my first car there

Megan Cavins: Brian the service manager was great at resolving our issue! Great experience with sales as well.

Robin Winston: Very frustrated But Mr Ivan took extra time and helped me greatly thank youAlso the mechanic name Mike ? Extremely helpful fixed the problem immediately THANK YOU all very muchRobin

Kale White: Very easy, got my car ordered and was here very quick.

Tracey Caponi: Love my new Subaru! And totally appreciated the excellent customer service I received at Sunset Hills Subaru. The atmosphere there is truly genuine—-so low key with no pressure. Everyone I encountered was super kind, friendly, and helpful, making the whole process of buying a car easy. They’ve even checked in with me after my purchase just to make sure everything was going smoothly with my new vehicle. I have owned many cars in my lifetime, but never have I actually felt like I was part of a “car family.” Subaru clearly lives up to their reputation, and Sunset Hills Subaru is a definite St. Louis gem! Thank you Jon, Kevin, and Aleen! You’ve made me a Subaru owner for life💚

Holly Lewis: Sean in sales and Adam in finance were so awesome! Highly recommend this dealer. I felt seen and cared about and not just another sale. Loving my new Subie!!

S N: Bill E. was by far the best car salesperson I have ever dealt with. He was patient, accommodating, kind, and informative. I never felt pressured and highly recommend this dealership and especially recommend Bill E. Also, all the other employees were friendly and pleasant. Very nice environment all the way around! Their two canine greeters are a wonderful addition to the crew! Side note: and yes, I bought a beautiful Outback from this dealership and 100% recommend purchasing from them!

Todd Bowen: We just recently purchased our 2nd new Subaru from Sunset Hills Subaru in 16 months.We made this second purchased because Sunset Hills does very good business. They honestly make the buying experience very pleasant.They are a no nonsense, honest business that I trust. They do a wonderful job of going above and beyond to meet the customers needs.I actually feel like I have friends at Sunset Subaru.

Beth Jones: From the moment we walked in the door our experience was great. The staff is friendly and professional, The building is clean. I dread car shopping (we’ve had bad experiences in past with high pressure sales and finance people) but everyone at Sunset Hills Subaru made it a pleasant experience. From my first contact with Connie online, to our sales person, Wendy, and Kevin in finance our experience was excellent, no pressure, no games. This is our first Subaru but if the car performs as wonderful as the staff at Sunset Hills Subaru we will be very happy with our Legacy.

Alexander Howard: Jason and Kevin were both extremely professional and courteous. I felt like I really got to know Jason during our time together and that I've gained a friend I can safely refer to others for their vehicular needs in the future. Everyone had my best interests in mind during every interaction from sales through finance which is a huge breath of fresh air. Happy to have done business with SHS!

Linda Lada: Ask for possibility of this dealership having an ocean blue Subaru Impreza. They found one in Memphis, and had it brought to Missouri within 48 hours for me to purchase it.Way above what I thought would happen

melonie velasquez: This place is awesome! They even have office dogs! The snacks and drinks are also cool. Husein our salesman was pretty awesome! He was super friendly, didn’t pressure us and very knowledgeable!

liz hoffmann: Vincent was absolutely amazing and very patient while I test drove multiple vehicles to make my decision. When I finally did make my purchase, he spent the time that it was required to make sure I knew how all the systems and apps worked in the vehicle. I would definitely recommend him as a salesman he was not pushy at all.

michelle robins: We have always had a great experience at Sunset Hills Subaru. We have bought our last 4 cars from Sean Sullivan there and have plans to purchase a 5th. They always find what we are looking for. Would recommend them to friends and family

Ron Noll: Sunset Hills Subaru took care of our car's damages and repairs better than expected. Conan, our service representative handled everything like a pro keeping us informed of progress every step of the way and with prompt, courteous and friendliness. He also helped handle some problems I had with my insurance company. We got our car back looking like new once again!

Vicki Amelung: Always top-notch, excellent service.

Rick Mikale: Friendly service. Answered all my questions. Informative walkthrough of the vehicle.

Dino Cannella: Another excellent experience thanks to Will, Wendy and Adam.

Kat Stelter: A great car-buying experience. Super friendly and knowledgeable sales team. Just an excellent overall experience.

HD4045: Couldn't have asked for a better purchase experience--again! A little over three years ago my mom bought a new Crosstrek Premium through Lexi, then my girlfriend bought a new Forester Limited from Lexi.Finally, it was my turn! No surprises, just a straightforward, honest experience with First Class customer service from my sales professional. The hand off to Kevin in finance was equally positive--no pressure, no surprises--and I drove off the lot on Saturday with only one regret: it was raining on my new Forester Limited.Sunset Hills Subaru and their staff are outstanding.

Jennifer Hernandez: Sunset Subaru is awesome! They took care of me after my accident and got me in my new crosstrek, hassel free and so convenient. Everyone that works there is so friendly and helpful!

Jerry Cox: These guys played it straight all the way.

Al “Neature Bound” Stewie: I appreciate the time Myles spent with us, his no BS low pressure approach. We already knew what we wanted, he knew what we wanted, he helped us get there and I felt good about it. Even the next day. Which is a plus. Buying a car is stressful enough and it was nice having his guidance through the process. Thanks Myles!

Jeff Diggs: Who puts more than 2-gallons of oil in a crankcase that only holds 5-quarts...? Dean Team.Who puts antifreeze in the water fluid reservoir...? Yep, Dean Team.Who won't honor their contract paperwork that "everyone" signs...? Yep, the Dean Team.I don't trust these guys and will not buy from then ever again - and I don't recommend you do either.05/28/2023 Update:The Manager FINALLY accepted 'Section 301.210' - AFTER legal actions were approached (and this was after the Manager was not originally willing to honor the contract paperwork; telling us to get a lawyer). So...the sale was essentially negated - as though it 'never' took place; which is how the paper work that 'everyone' signed and how Section 301.210 is worded.Item to note: The salesman was excellent to deal with and was as stuck in the middle of this process as much as we were. So a big 'thanks!' to him for trying to facilitate the processes.We are happy to be done with Dean Team and I'm sure they are happy to be done with us...

Doug Shepherd: Went to look at new cars, preferably a Subaru Crosstrek premium which I checked it up on the 10th on a Wednesday of May. When all was said and done. I drove off of that same car I looked at. Very happy with it. A lot of safety features you would not believe you have to go and check it out. Ask for Shawn a really great guy and he knows his stuff. He knows about Subaru. Any questions you have, he can answer them. Check it out for yourself. Don't take my word for it.

Debby J: Mike Kaufman was our salesman for our fourth purchase from Dean Team Subaru and our second purchase with him.From the moment I called him to inquire about a new Crosstrek he was nothing but helpful, kind, and professional.Mike went out of his way to make sure we knew every step of the build process and was incredibly patient with my emails while sitting at home waiting for it to come in. (A week short of 2 months from deposit to delivery)There were a few things that changed among the trim levels with the new design and he let my husband and I know accordingly so that we could make any changes we needed so we were not delivered a car with features missing that we expected.We will always recommend Dean Team for a no hassle deal. Everything was done over email with absolutely none of the angst and annoyance we have experienced at other St. Louis Subaru dealers.Go see Mike! He will put you in the car that you want at a price you want!

Phyllis Hargis: My appointment was for check-up and oil change/tire rotation. The service center was clean and the advisor (Duke) was ready to greet me and prepared to take my car. The waiting area s very convenient and comfortable. I find the dealership to be friendly, professional, and efficient.

Bruce Thornton: Great straightforward place to deal with, especially considering it was a hard sought vehicle that was ordered. They keep their word and go above and beyond to make there customers happy. Very pleased

Mark J.: What we calculated on paper coming in and what was presented was the same within a literally few dollars. They have fair straight forward pricing, and we will probably be back to get a Crosstrek here in the not too distant future.

Kaitlyn Bird: After I had shotty work done on my Subaru at another auto shop, Annie at Dean Subaru Service was my HERO. Was incredibly helpful, patient, and understanding of my situation–she truly went above and beyond to make sure I was taken care of.

Jay and Cathy Holt: Quick, friendly, no nonsense and no pressure process start to finish.

Carolyn Sutter: Very good experience. Frequent emails keeping us up to date on when our Outback was due to arrive. Would definitely recommend Dean Team Subaru to our friends and family!

Jeff Redinger: The Team saved me a lot of money regarding CVT (transmission) maintenance. The owner's manual recommended fluid change and filter; upon their recommendation to wait much longer I just saved hundreds of dollars in wasted maintenance. My faith and trust in dealership repairs just went way up. Thanks Team!

Darryl Burns: Went to Dean Team Subaru was met by Dave Smith, we didn’t know what we really were looking for, told Dave what we wanted in a vehicle and he pointed us towards a Forster and we are so glad he did. What a wonderful experience went above and beyond expectations.

John Seiler: While looking for a new Subaru, my buddy, who is the sales manager of a luxury dealership in town, recommended Dave Smith at Dean Team Subaru in Ballwin. I'm so glad I listened. Dave is GREAT. He took such good care of us, and got us a far better price than I figured we'd get. Dave helped with service after the sale, and continues to follow up on a regular basis. I can't recommend him highly enough.Also, the Dean Team service department, especially Duke, have also been stellar. Friendly, prompt greetings and super fast service.Well done, Dean Team!

Glen Vest: My wife and I bought a new car there today, with the help of Dean Team sales associate, Sam Goevert. We recommend Sam and the Dean Team to anyone looking for a Subaru !Nearly three years later, we're still very happy with our Subie. We're at about 33k miles, just had our 30k and 36k service done ($$$!), and all is good. Tired have work evenly, but worn more than we'd expected in 33k miles - I need to talk w Subaru about that. Still like this dealership, still recommend Subies!

Chris Arno: They massively under valued my trade (by about $6k +) and over valued the car they were trying to sell me by about $2k. When i showed them comparable cars the sales man came up with some b/s about the options on their car…. Which turned out to be standard after some research. I ended up going to Carmax and getting 65% more on my trade in and bought the same care from another dealer for about $2k less with upgrades. These guy are what you would expect from your stereotypical car salesmen. Throwing constant curveballs and trying to take as much money from you as they can. Do your research on your cars value before you trade in here and also look up comps when they quote you a price.

Thomas Richardson: Dropped the car off at my time after work and got it back sooner than expected

Jorge Hernandez: I recently bought I car from the pre-owned section, and I have to say the customer service was great. Sales man PJ did a great job. It was a quick and easy process. Love the car so far!

Sheila Hackmann: Great service

Chris Kortum: Awesome Dealership! Sales and Service are the best in the business!

Jenny Lenggenhager: Called 3 times, left two messages for service department, no call back or response... go somewhere else.

Mary Moylan: It’s been nearly a decade since I purchased a new car. Once I decided it was time for a newer car, I decided it was time for a Subaru (on my brother’s advice - which I value). I went to Lou Fusz Subaru in St. Peters MO where I met sales rep DeAndre Cannon. He made the entire process “no pressure” and enjoyable. There was a 2020 Forester out front that caught my attention. This very knowledgeable and polite young man walked me through all the features and took time to fully answer my questions - and I had quite a few! After taking it for a test drive I knew I really liked it and appreciated the quality of this vehicle - but I needed time to think about. Later that afternoon, after speaking with my brother, I had some more questions and emailed them to DeAndre - and he promptly responded! Made an appointment to go in the next day to get the ball rolling. That St. Peters location has an absolute gem on their sales staff. As a woman and potential buyer I have never felt such a high level of respect and willingness to answer honestly and clearly all my questions and to take all the time needed to do so. Even after purchasing this dream suv I had some questions and DeAndre was more than happy to help. Yes, I gave this location 5 stars - but DeAndre IS a star in my book!!! ⭐️⭐️⭐️⭐️⭐️

Patrick Huskey: Be careful I just found out that Subaru uses silicone in their cars. It will protect your car until high mileage so ditch it before then unless you wanna repair it

Jonathan Ambrose: The entire sales team did an amazing job keeping me updated on my vehicle order from the beginning to arrival. Finance did a great job keeping things simple and fast. Would recommend

Justin Hagen: Excellent sales experience! Friendly down to earth team was smooth and low pressure. Christopher Smith was our salesman and was great! This dealership has a small town feel that I really appreciated!

Hey Blinkin: I bought a used car from here, took it home, and the clutch failed that evening. The purchase was an as is purchase, so we were scared we'd be holding the bag.(It was an automatic Ford Focus. I thought it was a turbo, and experiencing turbo lag. Very low mileage car with clean Carfax.) Bob, the general manager, assured he would make it right, and he did. Thrilled with the customer service provided by Bob and his staff, he went above and beyond!

Tracy Lanes: This is my 2nd Subaru! I love the 2023 Forester. Chris Smith made the purchase experience easy and went over the new electronic package and Eye Drive technology so I’d be safe on the road. Great friendly team at Lou Fusz St Peter’s!

Montaser Eid: Always a discrepancy for any service we do. I bring my vehicle to this location because this is where we purchased it and expect reliable service. It seems like there is a HUGE lack of communication between service members and receptionist. I was made to “feel lucky” that a part that I confirmed to be here yesterday was available today for my scheduled appointment. I requested a total before my service and kept getting different totals. The service member Dave tells me “the receptionist doesn’t know what she’s talking about.” After dropping off vehicle, Dave had quoted me one thing and when I went to pick up the vehicle, Tim was telling me a different price. Do they charge whatever they want for labor depending on the customer? I encourage anyone else who visits this poor excuse for a repair facility to double check their total beforehand. Very unprofessional as this is not the first time this happened.

Jay Cates: Can't believe how easy this team made buying a vehicle. Thank you to our salesperson, DeAndre Cannon for your professional attentive service.

Elizebeth McCoy: I moved here from Phoenix and all my services have been done in Phoenix until yesterday when my tire pressure light came on. I aired it up and immediately took it in for service. I've bought 3 new tires since owning this vehicle and all started with a tire pressure light.I was told the previous patch was not done well and was leaking and they had to replace it. ALL of the work on my vehicle has been done by Subaru Service Centers, including the original patch. So, of course I asked about reimbursement. I was told that if the original patch was done at the St. Peters location, they would have warrantied it. The service center charged me $58.02 for a replacement patch!I understand these service centers are all franchised. But where is the loyalty to Subaru and their customers?I am highly disappointed and will not be returning to this location for ANY service issues or scheduled maintenance.I will Never buy tires from Subaru again.

Jennifer Kafigian: Enjoyable car buying experience! Deandre Cannon took great care of us. He answered all our questions and made sure all our needs were met. This is our second time buying a car here and the customer service is top notch!

Oscar Richardson: I was told they couldn't sell me a car because I refused to finance thru them . They wouldn't make enough money letting me finance thru my bank. I didn't price the car they did . Not my fault you marked it down to low. The very next day they increased the price after marking it down. 2020 Audi Q3. Very shady business practice!!!!!

Barb Griffith: I have owned my Outback for 10 years and have always received excellent service at Lou Fusz Subaru in St. Peters!

Bird Girl: I highly highly recommend working with Dave Brunk if you are in the car market. He is incredibly kind and working with him has been one of the best experiences I have ever had. Make sure you request him if you are in need a vehicle!

craig leshock: Worked with Christopher Smith on ordering my new WRX. Was very responsive, open to my requests to work through delivery quickly and picked me up at the local Budget where I returned my rental. Quick move through the office/paperwork piece, just a good overall experience and appreciate their willingness respect my time.

judi b: This shop does excellent, professional work. The service reps are professional, considerate and listen to you. Great place to have your Subaru serviced.

Barbara Rhoades: Great experience working with this dealership!!! Steve Neely is patient, knowledgeable, professional, and helpful! I was able to get exactly what I wanted and am very pleased overall! I never felt pressured, all of my questions were answered, and was happy with my trade. I also felt very comfortable working with their finance department and left very well informed and comfortable with my purchase. I will certainly recommend this dealership to friends and family and continue to do business with them in the future! They made the stress of buying a new car go away.

Keith C: Really like Dylan. He was very accommodating

Anthony Krueger: We bought our ‘22 Ascent here, great dealership. Can’t recommend them enough.

Kelly Reitz: Great experience! Very nice and spacious lounge, quick service and friendly employees. I will definitely be back.

Diane Stahlschmidt: I can always count on a great visit and my car serviced to be road worthy. David Springmeyer and his team kept me informed of any necessary services needed now and in the future. Thank you!