Best Skin Care Clinic Saint Louis Near Me

Katie Mcgohan: After my doctor moved to SLU I have not been able to get my medicine or talk to someone. When I ask for someone to talk to I get told that they have no way to help me.

M. Gurnow: SLUCare Dermatology's reviews are accurate: The office and its staff is disorganization personified, helmed by a lack of professionalism, managed by gross discrimination. My experience left me speechless to the degree wherein I considered retaining legal council. Allow me to relay my unfortunate interactions with this medical office so you may hopefully avoid the same:My initial consultation was with Dr. Guo, a veteran practitioner, so much so that she arrived with shadowing resident in-tow. As she took my history, Guo inquired as to what medications I was currently taking. I informed her I was on testosterone. She turned and asked, "Where are you getting it from?" thereby suggesting I was purchasing it off the black market. I was alarmed. I informed her I had a prescription. She asked, "From which doctor?" I told her. Visibly disgruntled at what I could only assume was her suspecting an overly-tattooed, muscular man—whom she had just unapologetically profiled—had lied to her (despite hormone replacement now being commonplace to the extent that men's health clinics are as populous as Starbucks, say nothing of me being middle age, thus a prime candidate for such therapy), she proceeded with my exam. Having finished her assessment and contradicting what her understudy had determined during my pre-exam, Guo stated I would need to schedule with her colleague, Dr. Fehlman.I called SLUCare Dermatology on Feb. 22, asking to schedule with Fehlman. I was informed that the office does not schedule directly with Fehlman but that a message would be left on my behalf.A week passed and I received no call-back.I called again and was told the same, but was assured I would be contacted in the next 24 hours.I was not.When I called a third time, the administrative assistant stated she could give me Felhman's fax number. Confused, I asked her why I needed it. "So that you can fax your referral over," she replied. I informed her the referral came from her [the administrative assistant's] office, SLUCare Dermatology! She paused before inquiring when my initial consult with Guo had been. I told her. She asked why it had taken so long for me to schedule with Fehlman. Unsure why this was pertinent, I nonetheless stated I was self-pay and needed time to save the money to afford the office visit. I judiciously chose to omit that I'd also lost over two weeks' time due to SLUCare's scheduling negligence.To my surprise, I was told my referral was no longer valid, that it had essentially expired, and that I would need to be reexamined . . . . I had just been informed that I was being financially reprimanded for not having the money to immediately schedule a follow-up!The circumstance smelling funny on multiple levels, I thought back to Guo's poor bedside manner and asked the administrative assistant what patient notations had been made by the doctor. She ignored the question.I asked to speak to the office manager.I was placed on hold before a dial tone preceded a voice message thanking me for calling SLUCare Dermatology and asking me to pick from the following options.Confused, I spent the afternoon attempting to riddle through what had transpired before calling the next day and asking, once again, to speak to the office manager. I was transferred to a voicemail box in which no name was given and instructed to leave a message (which meant the administrative assistant the previous day had all but hung up on me.) Staying ahead of the curve after reviewing SLUCare Dermatology's Google Review "responses from the owner," I also preemptively filled out a Patient Experience Form.No surprise, I have yet to receive a response to either message.

Donna McGauley: I feel like I am just a number. I like the doctor, but the service is poor. Cannot get through to anyone for a refill of my medication. When I get onto MyChart - they don't even have my medications listed! They knew them when I was in the office. I can't even ask for a refill because they don't have my med listed. My son took months to get his refill. I hope I don't have the same problem

Dan M: STEER FAR FAR AWAY!!!! Don't not, I repeat DO NOT! Go to this office. They are easily the worst place to go in Saint Louis. If you want to sit in a waiting room for almost 2 hours just to be seen by a doctor for 30 seconds then steer clear of this office. They are horrible! They will not assist you with anything and the staff has to be some of the worst staff members and unprofessional I have ever dealt with. This is just a fair warning. It takes months and months just to get them to do a Prior Auth (still don't have yet). So your medication will be months and months late. They still will not doing anything for you or help you. They just pass you around to the next person. There are way better places in Saint Louis. Don't say I didn't warn you.

Caryn Ulsas: Terrible to deal with! I hate dealing with this place.Had to reschedule a general appointment, the soonest they could get me in was 5 months later. In that time my prescriptions were going to expire. I asked them to send refills, they said they would put in a request, nothing came of that. So I called 3 separate days to get these prescriptions renewed b/c the pharmacies said the doctor's office needed to send new ones. I was on hold with the prescription renewals option for anywhere from 15-52 mins each, nobody ever picked up any of the 3 days I tried calling. I finally called the appointment line, somebody picked up, but they said I had to submit a note thru MyChart.When I got onto MyChart there was no place to send a message. I did a chat with MyChart, they said I needed to call to resolve the problem. Now I'm on hold with MyChart.

Rick Coleman: Worst service ever had. They tell you to use their Mychart app but they don't respond to it. They say allow 48 hrs for response but 2 different times have sent refill requests with 0 response. 9 days 1st time n 6days n waiting 2nd try. They don't care, run from here. 0 star is more appropriate. No phone access to speak to anyone derm.. dept.I'm looking for a new dr. PITIFUL experience, shouldn't be open. Big city medicine ? Sucks. Make you feel like a burden.

Phil White: My doctor shut his practice down so I came here to slu. Went to my appointment in November the nurse said she called my refills in when I was there. I take an injection that has to be on time. Found out in one week I didn't have any refills so I called. I'm not good with on line stuff and don't have a computer at home only my phone. I told them this when I was there. Had to call the person that takes appointments to talk to a real person. Every week since I was there I called trying to get my refills. No response what so ever. Now I'm overdue and have to go to another doctor. This is the worse service ever. They don't care about their patients. Beware!

Chun Zee: Don’t go to them they are lazy and can’t answer the phone

Matt E: Wish I could give 0 stars. Nobody ever calls back - EVER. Please don't bother to respond about filling out a patient experience form, as I am technically not a patient due to the complete inability to even make an appointment. Also, it may be a better choice to take someone from your "patient experience team" and move them to a little office with a phone so that they can answer or even return phone calls. What a joke. If you read the other reviews than let this be further confirmation of what has already been said. Save the frustration and find another place.

Jessica Jones: Absolutely horrible experience. My doctor was great, but when I tried to get a simple medication refill, I was unable to get ahold of the office. I called every single day for a whole week and left 3 messages. No one ever answered or returned my call. I then tried calling other departments and they continued to transfer me despite me saying no one was answering. Switching dermatologists immediately.

A_ VirgoMomE: For nearly a month if not longer, tried to get a refill and never received a callback!!!!!!!!!!!!! Never got the refill. I left several messages. Close this place.

Dale Little: Absolutely ridiculous. I made an appointment 2 months out and they cancelled on me day-of. The appointment was pushed back 2 months.Now it's 6 days before the rescheduled appointment and I just got a call that they want to push it back ANOTHER 2 months.Find a different place to go and save yourself the trouble.

Ivy Green: Can't get anyone on the phone. Been trying to schedule an appointment for a few weeks now. Let's hope this isn't melanoma.

Jamaia Jones: No one answers or return voicemails

Louise Morgan: I was referred to this practice when my regular dermatologist was unable to provide a specialized type of treatment. It is very difficult to make or cancel an appointment with this group, you wait on hold and then are sent to a voicemail. Twice I left a voicemail, waited a week, and then had to call back because I'd not been contacted. On one of those occasions I was rather rudely informed that they have up to 7 days to respond to a voicemail (which isn't mentioned in the voicemail message). Another time I arrived at the office to find my appointment was canceled (after I'd confirmed in the days before) because I didn't respond to the confirmation text sent that morning. I didn't respond because I live an hour away from the clinic and was in my car driving to the appointment. Sorry guys, in my state it is illegal to be texting while driving. So I put my phone away when I'm on the road. Not relying so much on automation, and a little kindness from the staff, would go a long way towards improving the user experience.

Jackie S: THEY NEVER ANSWER THE PHONE. How can you expect to get the necessary care and medications if they do not answer. I have went online and filed a complaint already. If no one else contacts me in regards to the emergency medications I am needing, I will be stopping my care with SLU. I will report them to every single business and news outlet who will listen to me. 🙃Edit: I finally received a call to get my medication started with no help from a woman named Sherice Money. She told my insurance company she was “too busy” to assist in filling out the correct paperwork to get the medication needed. Due to this I’ve started going to the Des Peres office which is A LOT better. No more rude coordinators taking appointments. I would recommend if someone has had an issue with the people at the front desk as well as the medication coordinator (Sherice Money) report it to the attending physician and request an appointment at the Des Peres location off Dougherty.

Mike Asaro: Got a referral from my primary doctor. SLUCare was to follow up with me which they didn't do. No big deal, I just called their office to make an appointment. That was a waste of time. They keep you on hold for several minutes and then put you in another VM system where the only option is to leave your name and number for a call back. The call back never happens. I'm asking my doctor for another referral.

Alyssa Kelsey: Two stars because the building and office are nice, but Dr. Eran Chen not so much. She seemed irritated that I even made the appointment. Very standoffish and dismissive with my issues. Not how a patient should be treated, a new patient at that. On top of all that, my original first appointment was cancelled the day before because she decided she wasn't coming in that day, so I had to wait almost another two months just to get in for my appointment. I would NOT recommend.

ebony bryant: So far so good, staff is amazing and helpful No Problem at all, Kimberly is the best she really understands the benefits of my skin she is really understanding, caring makes me feel comfortable, recommend 100% KIMBERLY THE BEST won’t be disappointed ❤️👍

Zack Kilwin: Same issue as everyone else with not getting a call back from the office. They sent my prescription to the wrong Walgreens and every call has gone unanswered.

Cassi Sams: My skin was glowing after my facial! She’s so welcoming and also provided recommendations on how to keep my skin looking it’s best

Megan Stafford: If you're in STL and researching who should do your spray tan, you have found your girl. Hailee is 10/10 amazing!! She absolutely saved the day with her mobile service the night before my bachelorette party. I was in tears and hopeless after being disappointed by a different company in the area, but Hailee answered right away, was at my place within 20 min of talking, and gave me a beautiful, glowy tan for this weekend. I have been spray tanning for years and I can confidently say she will give you the best looking tan. If you're looking for someone who is knowledgeable, kind, understanding, and genuine in their services go with Hailee -you will not find it elsewhere in St. Louis. Wish i found Sunset sooner! Thank you again!!!

Alison Kirk: BEST spray tan artist in St. Louis!! Hailee has customer service like no other! She accommodated the need for a last minute spray tan with no hesitation and the results are flawless! Thank you Hailee for saving the day!

Dustin Cole: Hailee and her team are awesome! Truly some of the nicest and hardest working people you will ever meet!

Grace Cummins: Hailee is amazing!! She made my skin wedding ready and she gave me the PERFECT spray. If you’ve ever considered getting a facial/spray tan, Hailee is your girl. She’ll make you feel comfortable the whole time and you’ll leave feeling like a whole new person.

Molly Gould: Amazing and so convenient! Sydnie made me feel so comfortable and the tanning process was quick and easy. I have never gotten a spray tan before this and now i’m obsessed. 10/10 and definitely will be scheduling again soon!

Stephanie Smith: Hailee takes the time to listen and give your skin what it needs!

Anna Olwig: Hailee knows how to give the perfect natural and glowing wedding tan while providing a great experience! I see many more tans with Hailee in my future!!!

Bobbie Marie: I am so happy that I chose Sunset for my wedding tan!! It was my first one and I did not even feel that I needed a trial bc I trusted Hailee! I got so many compliments on my tan. Can’t wait for another!

Firth Metzger: SO HAPPY !!! It was my first ever spray tan experience and I was soooo hesitant because all my brain would think about is ‘Will I look like an oompa loompa’. Finally made the jump and got my first spray tan and SO glad it was with Hailee!! The tan was exactly what I wanted and the perfect session right before my trip to Arizona! Even my husband (who originally, like me, was not a spray tan fan) said he loved it and thought it looked so natural! She made me feel so comfortable and informed about after care etc also which was great as a first timer. 10/10 can’t recommend her enough.

Cassidy Palan: Hailee is awesome! She takes the time to learn about your skin and what it needs. I always leave her table feeling fresh and hopeful about the progress my skin is making! If you’re looking for a fantastic facial, she’s your girl!

Hannah: Had a spray tan done this past Tuesday for a wedding I was in on Saturday! Loved how my tan lasted through to the wedding day and it looked so good!

Carina Marino: Hailee has advertised twice in our newspaper! GRAZIE

Il Pensiero "The Thought": Hailee and Sunset Skin are great supporters of not only our newspaper, but also The Hill community. We appreciate you advertising in our publication.

MB R: Sunset Skin always provides the perfect spray tan shade for every occasion and goes the extra mile to give skin care education to ensure an even, lasting tan.

Heather Hammett: Hailee is the greatest! I’ve been seeing her monthly for over a year for facials and I can truly tell a difference! Her scheduling is very accommodating and she truly cares about the products she uses on your skin.

Molly: I got a spray tan for my sister’s wedding last year and LOVED the result! With her über informative, welcoming, and professional personality, you’ll love your experience with Hailee at Sunset Skin. I definitely recommend!

Megan Buss: She is absolutely amazing! My skin has made such improvements since working with her!

Rebekah McLean: I love Sunset Skin! I went with some acne and Hailee helped so much with telling me some tips while giving me an amazing facial! Highly recommend!

Linsey Stanley: Hailee is amazing! She asked all about my concerns with my skin and I let her handle the rest. Her loft is clean, comfortable, and cute! Hailee left my skin glowing & I can’t wait to go back. 🤩

Samantha Nimock: My daughter and I have been using these products for 2 weeks and are in LOVE! They are gentle enough for her 13 year old skin and powerful enough for my skin. My face looks completely rejuvenated. Before using these products my skin was looking quite dull and I my forehead kept breaking out (never in my life has that happens until mid thirties)…within a week my forehead completely cleared and my face is far from dull! I am SO happy two weeks in! I can’t recommend these products enough. I’m a fan for life.

Consuelo Sierra: The Sage Skincare team and the products are incredible! Attention to detail to the T and the products absolutely kept my face hydrated and clear in this dry Colorado weather. The team makes sure to advice you in what works best for your skin and they’re always so attentive. Also, I love supporting an all women owned brand and business!! Love y’all 💕❤️

Bonita Rothman: I have been using Sage Skincare, especially MSSR, for at least ten years. The first time I used it was amazing: the under the skin red bumps that I always had completely went away in 2 to 3 days. Soon the little white heads also disappeared and I have never looked back. It doesn't dry out my skin but it takes care of the pimples that never seemed to come to a head, couldn't be "dried out" with benxyl peroxide etc. My daughters, whose skin does the same thing as mine have also used it for years. Whatever the carrier for the salicylic acid isn't greasy, doesn't leave a film on your face or pill up under makeup either. I have tried other products but they just don't work as well. I think this stuff is genius.

Patti: Sage’s smoothing and firming cream has made my skin so soft and smooth. The cream actually lives up to its name - smoothing and firming.

R K: I have been a loyal customer for 20 years. I love their products which have kept my skin clear and even toned since my college days.

Tracyi Brooks: Great product and great personal service

Hailey Marie: Sage skin care products have CHANGED my WORLD! Melissa consulted with me and made product recommendations specific to my skin's needs. I threw all of my old products out and replaced everything with Sage Skin Care products. I feel better because the products are CRUELTY FREE! From face products to body lotions and body wash, everything is amazing! You won't be disappointed.

Ashley Smith: I had a great experience! Diamond was very friendly and made my appointment enjoyable. My makeup looked beautiful and I can’t wait to see the finished product in my pictures. Thanks so much!

SaTreice HFB: I had a great experience with Diamond. She gave me great information and at home tips for my daily skin regimen. She gave me samples of product after my service. She was very professional while servicing me and explaining product usage. I highly recommend her for skin care. I can't wait to get makeup services from her as well.Diamond, Thank you for being professional, informative and having passion for what you do.

Cynthia Knighten: The makeup was beautiful. I received so many complements on how beautiful my makeup looked. Thank you Diamond, you did an excellent job.

Dani Eddington: Diamond is AMAZING!!! So talented and professional and CREATIVE!! I enjoyed my experience so much I’m already booking her for my sister’s wedding!! I can’t outshine the bride… but it’ll be damn close! Go see Diamond! You will not be sorry!

Britteney Ofodile: Best to do it in tha lou!! Thank you Diamond for always showing up and showing out on my face!! You're necessary!!

Janet oyelola: Please believe me when I say if there was an option for 6/5 stars I would picked it. Diamond got my makeup together and gave me a natural beat for a photoshoot. She exceeded my expectations! She also saw that my hair was struggling and assisted with a quick touch up. Overall the experience was wonderful! Diamond made me feel soo comfortable it was like I’ve known her forever. I will be back!

Gwendolyn Harris: Thank you for a fabulous experience. Walking in just a minute to missing my appointment time, Diamond meet my frantic demeanor will ease and reassurance that everything was fine. Diamond was able to indicate my skin type on sight and used products that left my skin feeling clean and renewed. Hearing, from Diamond, that skin care was as equally as important as experience, left me feeling that I was in great hands. I wish I had a bigger platform to let women know that a caring, knowledgeable and professional esthetician is right in their own back yard in St. Louis. Diamond is your skin’s best friend. You’re amazing!

Batman Deadpool: She’s amazing definitely go see her!

Karen Singleton: I'm trying to schedule an appointment or are you no longer accepting clients. I have left voicemail message and submitted two appointment request via the website and no response. I tried calling the number on your webpage and now I'm receiving an message that the voicemail has not been setup.

anthony carter: I 100 percent recommend. Very nice and clean and Felicia is great!

Kimyda Mayne: I would recommend The Aesthetician LLC, to anyone looking for a good relaxing facial or skin rejuvenation. Falecia takes her time to personalize your treatments just for your skin. She makes you feel right at home. She is very professional, knowledgeable and she produce results. Her skin care products have been working great on my skin, when nothing else I’ve tried has worked.If you are looking I would give her a try.

Theprettygirl Tiana: Ms. Felicia is a miracle worker! I have been a patient of hers for almost a month & she has helped rejuvenate and fade so many scars on my face! I had trouble with acne scarring active acne and she has made 4 years of trouble for me better in less than a month! I am forever grateful! She is well mannered and good to talk too! I recommend choosing Ms.Felicia if you want good results quick and a awesome skin therapist! She specializes in other areas as well!

Dellarese Black: Felicia was very professional very informative and very educating. The atmosphere was very relaxing. This was my first facial and I will definitely go back.

Vernisia White: Felicia made my facial/therapy/meditation/everything I needed at the moment experience like none other. The knowledge in addition to the actual service you are receiving makes this a hands down start of something that MUST be added to my extended facial routine to healthier skin. Thank you so much

Sydney Kitsis: Felicia is exceptionally diligent and amazing at what she does. She carefully analyzes your skin to deliver the best treatment possible and I’ve had great facial services from her.

Toni Stubblefield: It is with pleasure that I can share my facial experience with Felicia. After my 1st facial, Felicia brought out the natural glow and beauty of the melanin in my skin. I would certainly recommend her for a wonderful facial experience!!

kathy mcnary: I had chemical burns on my face. Felicia did a excellent job working with me in regards to my budget, timeframe, she is a God send. My skin looks so much better.

Kimberly Bracy: Ms. Felicia is Absolutely Amazing!!! I Love Everything She Does 💞. Great Facials Awesome Products!!!

Jada Williams: The Aesthician LLC helped better my skin and also have great customer service and a nice price for their service.

Lauren Praiss: Felicia is absolutely wonderful! I have enjoyed all of my visits with her. Immediately when you enter her beautiful clinic flooded with sunlight, Felicia welcomes you with her kind enthusiasm as well as peaceful music. She is not only very passionate about her work, but she also deeply cares for each of her clients.

Krisie Aikens: Mrs. Felicia is so knowledgeable about her products and very nice. I will be a returning client! Left with my face glowing!!!!!!

Bailey Hughs: Unprofessional called several times and never returned my calls.

Demetrius Clayton: I had a great experience here she is very welcoming and makes the experience a non rushed and wonderful time. She is meticulous and very knowledgeable about her craft so she leaves you feeling better and having learned a thing or two about keeping the face clean overall a wonderful experience and I would recommend to anyone looking to get a facial here in Saint Louis.

rick Clayton: Very excellent experience the best facial in stlouis!

Liz Crider: Felecia was wonderful! She took her time, was very thorough and extremely educational on teaching me the proper ways to take care of my skin going forward. The atmosphere is comfortable and I was extremely relaxed. I will definitely be visiting again!

Stephanie Neal: The best she knows her stuff she is very informative and educates you on your skin issues very peaceful and relaxing, tranquilyou feel renewed in every way thank you now i have my mother going to her now

Annie Harrold: I really enjoyed the experience with Felicia finding my perfect shade of foundation .Also the experience was very relaxing and educational. I can see some of the dark area cleared. I am amazed how my skin look and feel from using Felicia's Botanical skin toner and moisturizer also the NAmiru mineral foundation.