Best Sewing Machine Store Saint Louis Near Me

Lynda Lorenz: I finally did it! I finally stopped at the store and I love it. I live over an hour away and have wanted to stop by here for quite some time. We do not have stores like this in my area, so it was definitely and great connection. The sales rep I spoke with was most helpful and friendly; she showed me around, showed me patterns, told me about classes and answered my questions. I look forward to getting to know her and to taking some future classes. Thank you for a terrific first experience, surely not to be my last.

Andrea R.: I have been a customer of heyde sewing for over 10 years. Every machine I have bought has come from them. I have always been beyond pleased with their service. The ladies at the front are the sweetest ever always smiling and ready to answer any of my questions. I highly recommend heyde sewing.

Jeanne Watkins: Took my machine into the shop for embroidery repair. It was there a month. Called me to say it was fixed. I picked it up. It WAS NOT REPAIRED!!!Took it back!! It has been there 6 MONTHS!!! They said the feed dogs weren’t working—-I didn’t take it in for that!!! That part was working fine!!NO COMMUNICATION from them!!!I’ve called and visited several times! Nope still waiting on the part!! This week I went in again, technician admitted he’d forgotten about it. Part was in he said he’d call me by the end of the week!Well, I got an email that it was ready!!! An email—not even the curtesy to call me after 6 months!!!!I purchased this machine from them several years ago but I will never go back!!When I pickup my machine will be the LAST time I walk into that store!! The owner is arrogant.This is no way to run a business !! They big but there are much nicer people to deal with other places!! BOO to Hejde!!!

Maureen Walsh: I bought my first sewing machine, a Riccar, over 40 years from Mr. Heyde at the first Heyde sewing machine store on South Lindbergh.I used that machine for years until I bought a Brother sewing-embroidery machine from Heyde. I now live in Iowa but I still use that machine and have had it serviced at the "new" store and at 30 years old it still sews beautifully. I just bought an old Brother for my granddaughter and will be bringing it in for cleaning and servicing so that she can begin a love of sewing like I do.

Vickie Clubb: I have found it a bit difficult to get waited on even when there are no other customers. You have to ask for assistance. They have a beautiful fabric selection but not nearly enough quilts displayed. They seem to only care about the embroidery customers ,and forget there is an entire market that does not do embroidery quilts, but other types of quilting. I would love to see more of those quilts displayed. I would like to stress that I love their fabric selection. But I’m not always happy with the experience.

Dave 'Axel': This place has a very well known reputation on the local sewing Discord but I was desperate. Lesson learned; it's a shame because you want to support a small business, especially a Bernina dealer, but, my goodness, they act like you ran over their dog! I get that bad reviews are upsetting and it's hard not to take personally, but are addressing the issue people are raising? I

Jim-Karen Davis: Heyde sewing machine Co. Has an excellent product selection and friendly, helpful staff and classes.

mary wines: This is one of the finest shops around. The staff is friendly and knowledgeable. Great people, great selection and a great place to learn. Love Heyde Sewing. You get treated like family not another sale.

Teri Bloom: Love this store, great customer service and always great product. Attended an event this year and several classes in the past few. Information for the price is invaluable. Thank you Karen and crew for another great year.

Carol Winkler: I have learned so much in the past five years from going to Heyde for machine repair, for classes, for monthly Hot Topics sharing, for advice with my new machines, and for friendly encouragement from customers and staff.

stephanie stemmler: Always friendly; wide selection of fabrics and great customer service!

Juanita Gockel: Walked and was looking at the sewing machines. There was not pressure just very supportive and showed us all the cool features. Thank you so much!

Pattie Canter: As soon as I walked in the store, Renee greeted me and asked what she could help me with. Extremely friendly and helpful the entire time I was there. At least 30 minutes from my home but well worth the trip. Thanks Renee!

Molly Adler: Excellent service! Impressed with their personal attention to my sewing machine repair.

Longing for the harpazô moment!: When I see the reviews, I'm thinking : there are many more stores around St Louis that are really nice so why would I go to this store since reviews say they are rude?

Jo Jo: Tried to support a local business and avoid amazon but was made to feel so unwelcome, it would have been better to give Bezos my dollars. When I walked in, 3 employees stood chatting for several minutes before acknowledging me. I must have deeply upset the tall one, as a paying customer interrupting her coffee clatch, because when I asked 'do you carry a sewing machine cleaning kit?" she squaked "What!? there's no such thing!" Yes, ma'am there is. Your store not carrying does not mean such a thing does not exist. I said, 'um yes, they do, i was hoping you had one." and she replied 'you get those with your machine" rolled her eyes and waved her hand, dismissing me. Buckle up, you're not gonna believe this: people buy second hand machines or (like me) restore older ones to donate to job training programs and the machine doesnt have the original kit. Wild huh? One lady showed me where the brush, as in the one brush they carry, was and then tried explaining to me how it was used because I guess Im so stupid despite sewing for over a decade I dont know how a brush is used to clean a machine. Same for the oil, assuming I have no idea what or how its used. I Just wanted her to leave me alone so I stated I was going to get my universal needles then leave and she followed me over to the Schmetz display and began talking about what type i need. Ma'am. I did not ask. I know exactly what gauge I need. Eventually, she got the hint and left me alone but it was just so unpleasant being treated like a nuisance spending my money at the store and then talked down to like i was some kid who has never sewed in my life. Pam, the lovely lady who rang up my purchases, couldnt have been nicer or more pleasant. Really feel like she tried to be helpful. The rest can go whiz up a rope. Will still try to spend with a local business but not this one.

Paula Bachelder: Great selection of sewing, quilting, and embroidery machines. Great fabrics and notions. Awesome staff!

Sara Gibson: Great group of staff! Lots of classes offered. Great selection of fabric for your sewing and quilting needs. Highly recommend you stop by and check things out.

Bridget O'Shea: Great selection of sewing supplies and machines. Staff members are very helpful and outgoing.

Anne Simpson-Mills: Great selection of fabric. Store very nicely laid out.

Linda Clark: The quilt shop is no longer at thus location. The new licatiin is just a repair store, no fabric

Ata Siddiqui: Steve is a very pleasant and honest business man. We went to get his help with a sewing machine minor issue. He diagnosed the problem in 30 seconds! He helped us, fixed it right there, even gave us a brand new bobbin. He is such a nice guy that he refused to accept any payment for his help. Said "making you happy is my payment". Please tell me where would you find a gentleman like that!!!

Hailey Hall: Please note New address!!!We Sew Along98 Meramec Valley plazaValley Park, MO 63088Definitely recommend- really knows his machines, extremely good prices!! If you need a Sewing Machine, Serger, or Sewing Computer fixed, he's your man!!!

klei kenne: Wow amazing selection of thread n notions....i have had great service on four of my familues machines. They all sewed buttery smooth after picking them up... Service was much less that others in the area.

Cla Ken: I love this store. Many value priced bernina models to choose from. Steve offers lessins until u can operate the machine independently. He offers free mastery classes when u purchase a machine from him... I m on my third machine yes i really do need three machines. He offers almost all the available feet and accessories for any bernina model. Convenient Saturday hours.

Rainbow Bright: Fantastic n honest service. They never promise same day service but they do get things done sooner that they say. Very fair pricing n generous warranty. Many threads iffered including omni aurafil n glide. I think they carry mettler but dont hold me to it. I have seen the owner many times take a look at the machine at drop off he does something with the deedle n his screw driver. And sends the happy customer on their way . he is so honest and has great values on used machined from time to time. I have bought used and new machines from him...

Elizabeth Arway: Love having this shop near me off of Hwy 44. They are a sweet family-owned business. I didn’t have a large budget but they helped me figure out the best machine for my quilting needs. They took time to walk through all the features. Really appreciated their time and service.

Jo Ellen Black: Made a special trip to take a Bernina overlock to have it serviced today....which I bought from them a year ago. The website states that they were open 10:00 AM-4:00 PM today. I arrived to a closed store with many signs saying they were moving and the new location was not opening until March 1, 2019. There was another sign stating they were not taking anymore machines to be serviced as of January 31, 2019. Today was January 22, 2019. The store front was an empty store with a few packing boxes and skeleton remains of a store.I was so frustrated as I drove 30 miles out of my way. They need to update their website to let customers know of the closing and hours. But don’t worry, I found another very reputable certified Bernina dealer in the St. Louis area and their servicing is cheaper. I would not recommend this Bernina dealer.

Karen Goetting: They take too long for service.

Lynn Scoville: Wonderful staff.. Great selection of ex's fabric.

Mary Eggers: Very helpful and nice to deal with.

Annamarie Erba: Great place to be to learn and share.

Bill Cook: Good s3rvice for wifes Bernina! Long arms available for quilting!

Jeddy “Jeddy” Mo: I had my Bernina in the shop for five weeks. (I was told when I brought it in that it would be three weeks.) I have had the machine back for a week and it quit working. I am taking it to another dealer tomorrow. I would not recommend this place to have your Bernina fixed.