Best Psychoneurological Specialized Clinic Saint Louis Near Me

Layla Kibble: I truly love this place. I recommend you ask for Lauren R. She’s such an amazing therapist and they are so great at their job. So grateful I have the opportunity to use their services

Tachyon: Multiple times my prescriptions will not be refilled and I can only access voicemails with the listed phone numbers.

Michelle Proctor: Seek help elsewhere, or you stand the chance of feeling worse than where you started. In addition, you will lose months of time that could have been spent somewhere that cares.I was on a wait list for a few months. My first appointment was canceled due to the clinician leaving. They scheduled me with someone new, Laura. I saw her in early December. I actually really liked her. Nearing the end of the appointment, she says "I don't take medicare". They had my insurance the whole time. This should not have been an issue. So, I had to wait again.I met with Christina a month later. I saw her 5 times and never felt comfortable. She was hyper focused on diagnosing me vs working on my present day issues. Issues I truly needed a kind support through at the time. She actually told me talk therapy is not effective. She needed a specific method to help me, thus the need to diagnose.During this time I was set up with the nurse practioner for medication management. The week before the appointment with the NP, I canceled with Christina because I was more anxious working with her than not. I just wanted to reevaluate.Christina sent me an email stating she assumed I no longer wanted to work with her and she would refer me to another therapist. I did not respond because I have mental illness and my anxiety overtook me. I had no idea what to say. She just assumed. I felt like I'd done something wrong trying to take care of myself.Apparently my lack of response was not acceptable, and I was let go. My appointment with the nurse practioner was canceled the day before, and no appointment with a new therapist was ever made. I left a message as soon as I was canceled to reschedule, and nothing.In addition to these issues, I was required to complete intake paperwork four times. The exact same forms for every person they scheduled me with. I have a long history that is very stressful. They need a better system. It completely overwhelmed me to complete my history over and over again.I've worked with the mental health community for many, many years and I have never been so disappointed in an organization. They litterally put my life in danger. I am fortunate that my primary care physician is managing my medication until I find someone.I highly recommend Inizio Counseling for therapy. The only reason I left is my insurance.Whatever you do, don't give up on getting help over these people, and their unprofessional practices.

Blakely Sheraden: I have no idea why so many reviews are low, other than people do not understand how psychiatric and therapy appointments and scheduling work as a whole. I've been a patient at SLBMI for over 10 years and had nothing but wonderful experiences. A few benefits include:(1) Unlike private practice psychiatrists, theirs are held to a specific standard which avoids them over-prescribing medications. I've known multiple people in the past who have nearly died from deadly interactions with medications prescribed by their psychiatrist, being prescribed upwards of 8 medications, with dosage increases every. single. session. At SLBMI, if this occurs, you can report it, and chances are you'll not only be assigned a new psychiatrist but so will all their other patients, as their position will be terminated.(2) The psychiatrists will listen to and answer any questions you have to the best of their ability, including questions such as "How addictive is this medication?", "if I need to stop the medication can I do it cold turkey or do I need to ween off of it to avoid withdrawal complications?", "Are there any side effects I should be concerned about?", "Does this interact with any of my existing medications?", "Is this medication safe for someone with X condition?", etc. If you're concerned about a medication they're prescribing, chances are they'll offer alternatives.(3) If you do not like your current psychiatrist or therapist, YOU CAN ASK FOR A FORM TO REQUEST A NEW PROVIDER IN THE GROUP. The form lets you explain why you wish to change providers, your preferences on what you'd like from your new one, and what you'd like them to do differently from your current.(4) They have multiple specialty programs, including ones for OCD and anxiety disorders; eating disorders; Dialectical Behavior Therapy (DBT); reproductive mental health; gender-affirming care; and even psychology & religion. On their "Clinical Team" page (located under "About Us" "Our Staff") you can see every provider they have, and it will even specify their specialties and what programs they may be a part of. This means if you want a therapist or psychiatrist that will take, say, your religious beliefs into account, YOU CAN FIND ONE! You can even request specific providers and see if they have openings!(5) If phone communication is difficult for you, they also can communicate with you via secured email.I am on my 4th psychiatrist with SLBMI after the previous 3 left for reasons unrelated to the group (i.e. moving out of state, domestic emergency, etc.) and not only did I receive a letter informing me of this, but I was also put on a priority list for their psychiatric providers to get in as soon as possible, with accommodations such as 3 month supply prescriptions from the departing provider to avoid lapses in medication therapy. When I had an emergency back when I was under my parent’s insurance, they got me into my therapist and psychiatrist THE VERY NEXT DAY when my mum called and informed them of the situation; this was after a lapse in care (my own doing, not the fault of SLBMI) that lasted 3 years. Most places wouldn’t be able to get you in that soon, but SLBMI did, with the exact two providers I’d seen previously.When you do your part to properly set up your appointments (including providing a reliable contact number and email), you’re guaranteed to find a reliable provider that fits your needs at SLBMI. I refuse to get my care anywhere else, especially with how common the malpractice of over-medicating is in St. Louis’ psychiatric providers (something that’s been an issue for at LEAST 20 years and CONTINUES to be a massive issue). I feel safe, cared for, and listened to here; you’ll be hard up to find another mental healthcare facility that does it as well as SLBMI does.

Blake Zimmer: A truly horrible place. After searching for help for a while I was referred here. My sessions were repeatedly canceled and I had no way to contact my doctor. You’re only allowed to call the front desk for some reason and yet when I called to refill my prescribed medicine, the front desk became extremely accusatory that I was trying to illegally get medicine. I had to go around their system to contact my doctor who sadly wasn’t surprised the front desk failed. I found out she dealt with this a lot and didn’t blame me for leaving as she was preparing to do so as well.

Vick Nicker: After repeatedly expressing the importance of my faith, my counselor flat out advised against my religious beliefs. I felt incredibly disrespected, uncomfortable, and unseen. Needless to say, it was a lousy fit.

Brian Romine: Don't start here if you want continuous care! My daughter seen a doctor here that left and she was moved to Dr. Chi and what a disaster she started her on a medicine that was highly addictive and when we ran into a withdraw issue she tried calling the office multiple times to get help with no response so then I left a few messages for the doctor's nurse with no response. Well she ended up in ER and inpatient. Pretty poor operation when you are dealing with mentally ill patients. Guess that is why her old doc and counselor left this group.Update: I did reach out as you said below and no one has contacted me so does appear that your business cares just trying to save reviews.

Tara Luhning: I sought out help in a really low point in my life. I had just lost two family members, my job, and distances myself from my support system due to the pressure of everything. When I had a consultation with Michael, he wanted to do an assessment of my anxiety and depression which I already have a diagnosis of. He quoted me an amount for the testing which I told him I was not able to pay so he simplified the testing to half that amount. He scheduled a follow up after the testing to read a piece of paper and tell me I have anxiety and depression and referred me to talk to another psychologist if I wanted to be treated. I then received a bill in the mail almost double the amount he told me it would cost and when I raised concern with the billing department they told me it was my fault for not knowing how much mental health visits cost and that they are not responsible for being transparent about how much the full treatment would cost. I am now in debt to St Louis Behavioral Health and I’m worse off mentally than when I first reached out. A very very hard lesson to learn at 24 years old. He is not a comforting person to talk to and does not genuinely care to help you get back on your feet.

Nikki Ramirez: I think it wound help them is offering online billing. The woman who you have to speak with hasn’t ever been kind. It wound be a better service to just by pass her all together.

HonestlyAnna: Changed my life

Angelica Garcia: Terrible office coordination. It's been over a week that I've been without my psych medication. I highly recommend seeking a better organized system. The staff is terrible. I do like Dr. Sofia Grewell, but the office staff are very slow.

Carey Lohman: Intake experience is awful.

Madeline: My psychologist (Dr. Timothy Grove) at SLBMI hit on me. He'd asked me to come for an appointment when he was the only one left in the building (I found out when I arrived). He broke down crying saying he'd fallen in love with me and attempted to kiss me (I pushed him off). I quit therapy but was too afraid to report him because he told me he had guns. He was 30 years older than me. The damage to my life was immeasurable. I happened to Google him and saw that he passed away, so I'm not afraid of him coming after me anymore if I report. SLBMI, please be more selective who you allow to counsel vulnerable people. Many therapists are crazy themselves but this is a whole new level of crazy.

George Carich: Awful customer service. My daughter was a patient until they stopped answering phones and didn’t return phone calls. Wouldn’t let us schedule standing appointments for same day and time to avoid this problem.

Kristen Bushko: I appreciate that people in the mental health space are likely as overwhelmed as the rest of us lately, but I have no confidence in this establishment. Condescending intake staff, robotic clinicians, confusing and incomplete forms... it was just too much for me as a new patient. I would rather delay care than continue to seek assistance here.

David Grybinas: both of the mental health professionals i’ve seen - dr. william mallott and dr. paul simon - have been inadequate (more so the latter)

Mackenzie Karbon: One of the worst experiences I’ve had at a doctor’s office.I reached out to SLBMI in the summer to schedule an appointment with a therapist. I promptly filled out my intake materials and sent it back to them. I heard nothing for a week. I reached out, was told a scheduling email was on the way. Nothing. I reached out again, and again, and again—at one point, I was told to fill out the EXACT SAME intake forms I had submitted 3 weeks prior (which I did, again, and sent it back to them, and again requested an appointment with a counselor).I thankfully found another therapist, and stopped contacting SLBMI. The crazy thing is—that I never told them I no longer needed treatment. For all they know, I’m still waiting to schedule an appointment. It’s now been two months. No one has tried to contact me.Awful & unprofessional. I’m sure their doctors are fine but their intake department is wildly incompetent. It’s a shame.

Kari Carter: I love Dr Saini

Stephanie Reinheimer: My friend has a great experience here however I wouldn't know- you CANNOT get a hold of them or get a call back for anything. She said I should try them and I really want to becaues it seems the docs themselves are great. but i've called, emailed, everything and the only repsonse Ive ever gotten back is that they're really busy. they never followed up with me. they said intake department is too busy to add new patients, well if they can't add new patients then why are they so busy? I really wanted to be their patient but they just don't care.

Melody Whalin: These people do not care. Once I stated I wanted to look elsewhere after a year of working with the same therapist to no avail, I get ignored and openly refused a referral despite being in/out of the hospital. Don't waste your time with Dr Randy Flanery. This man has no heart and he does not care about his clients. It's no wonder he's had several patients kill themselves before. Also don't bother trying to get meds from Dr. Grewal who can't even keep her own appointments