Best General Register Office Saint Louis Near Me

Mona Robinson: I visited this location this morning to get some documents updated & assure there are no hiccups before the general election. While I was able to accomplish what I needed to this morning, it was disheartening that it is such a melodramatic process.I spoke with the Secretary of State’s Office last week to advise the steps I needed to execute to resolve my dilemma. This would have been awesome to handle with this office unfortunately their phone lines are set to loop & disconnect the calls instead of allocating any staff members to answer. This intentional deterrent is counterproductive & unprofessional at the very least.Upon arrival, there are tons of lengthy & unnecessary signage that offers anything but information as to what can be accomplished on site. Less “don’t exit, use other door due to construction, don’t pass barrier” signs, & MORE “Update voter registration, check status here, line to vote” here signs would be beneficial. It’s implied & obvious that the barrier is a social distancing barrier...you couldn’t get through it without moving it & at that point someone should already be addressing an individual that seemed to be clueless of such.The excessive signage appears as clutter, lack of proper communication being executed verbally through staff, & it’s very uninviting. Individuals come to this site to execute a right to vote or rather work towards such... find a better job of being a resource & not creating another barrier of entry for these citizens.As mentioned, I accomplished what was needed although I had to reiterate my desired agenda twice after proactively given the information that was needed from the point of initial contact. Active listening, critical thinking skills, & clarifying questions go a long way to make things more efficient & productive (seamless) for all parties; much improvement can be made & achieved with proper training & a cup of courtesy.I hope to see this organization find ways to better serve the citizens of this community in the near future.

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