Best Ford Saint Louis Near Me

darriellhelms: I have a recall on my vehicle which takes 6-7 days to install. I called them to set an appointment and went through the whole process for the service department to tell me they will not provide me with a loner car or rental. I asked because I had a recall before that took 3 days and I was offered a loaner car so I know it’s possible. This place does the bare minimum. I’ll never look their way again.

Dan Simpher: Only place to get a car or truck !

Matthew Werner: Excellent experience- I’d inquired online about a new vehicle at many dealerships in St Louis and Matt was one of the few that followed up more than once when vehicles were delivered. The second one was exactly what we were looking for and between Matt and Marc the finance manager, we were in and out with a trade in less than a few hours.

Ron Thompson: Good people at the dealership been with them for a long time

John McClelland: Great service and communication. Ron in service was awesome.

Dan Hiatt: Mobile service van that comes to you, perfect!

David Meeker: A no fuss/no frills dealership. I ordered our Maverick through John E. in sales. He was friendly and helpful throughout the process. John made the experience easy for my family.

denny werner: The Schicker Automotive group have been great at making sure our cars are always taken care of and they always explain what they did and what if any service is needed. Use them and you will be glad you did

F&F Auto Detail: Very satisfied with my purchase! Ado went above and beyond helping me with my insurance and helping me watch my 7 month old daughter in the process of finding it. Even brought my other vehicle over in the rain because I parked it way on the other side. He understood my needs and made it work as fast as possible. Will definitely get my next vehicle here, thank you for everything.Brian Farris

Steve Schepker: The problems with my truck, electrical or otherwise, could not be found. The truck was left for several days and issues could not be tracked down. They are recurring again, at least one of them for sure, but only on an intermittent basis. I will have to return the truck for service. The dealership is cooperative. I lay this at the feet of Ford.

Mark Szymanski: Great sales staff. Great finance manager.

Kerry Phelps: Matt was a pleasure to work with ordering and buying a new Mach E. He’s knowledgeable and helpful at all steps of the process.

Lashaun Azurdia: Ok, guys I just visit the dealer ship I must admit excellent customer service and great prices. I work with Tim, he has the best personality, well spoken and very professional.

Jeffrey S: Great service and friendly, professional staff.

Greg: Had an appointment but still had to leave vehicle for a couple of days. He couldn’t find my appointment after which I showed my confirmation text. He had a snugg attitude towards me seemingly. Didn’t really care for that advisor. I prefer dealerships service over others though.

T Brogs: Schicker service dept was very helpful and fairly quick at getting our truck serviced.

yagya bhattarai: Is good service and best employee

rose randolph: Great customer service in reference to the recall on my vehicle. Sent a technician to my home for the repair which was very convenient. The technician was very professional and courteous.

A-zo lew: Would like to have received old part as evidence new part was installed.

Edi: Just purchased a Ford Maverick that Matt B ordered for me 9/22. Soon as it was built 4/23 and ready for shipment he notified me immediately and stayed on top of it. Awesome buying experience, everything was communicated thru phone, emails and texts. On the day of pick up 5/23 I was in and out with in hour including all paperwork. Definitely will be back, Matt was very knowledgeable about the warranties, car setup and accessories. Thank you! A+++

Treff LaPlant: Excellent service

Deb Shabel: Fast friendly service.

Labrisha Wilder: I cannot say enough good about the staff and service at Broadway Ford Truck Center. We were stranded out of town with our truck, the staff was very thorough and very attentive.

Matt Jost: Very disappointed. Made an online service appointment a week ago. I even received a reminder email to make sure to bring the vehicle in. Upon arriving (1 hour drive) was told, that my appointment was not going to be accepted, and that they would call me in 6-7 weeks to see when I could drop my vehicle off. I spoke with the service manager and was told that the appointment problem was "above his pay grade". As a long time, FORD owner, very disappointed in the lack of service. A simple phone call would've saved all of this, but obviously the customer satisfaction isn't important to Broadway Ford.

Thomas Grass: The new service center is a good place for Ford Chassis RV's to be worked on. Thanks Broadway Ford.

audrey gillespie: Zero Stars.... They shipped us a damaged truck and we have not been able to use it since we bought it.... It's been a month now! We paid $100K CASH and they don't have the part to fix the vehicle - this is impacting my business and I'm so disappointed that they didn't do a quality check before shipping the vehicle to us. I heard from my sales guy this was the "last" one in the country so basically they knew it was damaged but were determined to sell it anyway. They just gave us their scraps and took our money - now we have to wait until they find a part to fix it because it is completely undriveable and has been since we received it - we couldn't even drive it off the delivery truck because it wouldn't start up!! What a JOKE!

Herb Belrose: I just bought my second vehicle from Broadway Ford. Our salesperson Kevin Keeve is the best in the business. He gave me great advice on ordering my custom Maverick, kept me in the loop and helped track it from Mexico to STL. It arrived on a Thursday evening and Kevin made sure it was ready for me to pick up before the weekend! We love our lil turbo truck! Thank you Kevin!

Derek Von Seng: Great folks and service here. Bet dollars to donuts you get what you need here.

Jeffrey Strother: Good customer service and good work on my RV E450

AJ Scharf: Always excellent and great place to work with. Fast, efficient, and very helpful.

Diana Wright: The Only Place To Take A Ford F350 Truck

Amber Johnson: Kevin Keeve is THE MAN! He was beyond helpful and provided amazing service. He got me into my new Ford Maverick, kept me updated with ETAs, and was very communicative. Treff was amazing with helping me finance - and they both are excellent to work with!

Deneen Phillips: Courteous, friendly staff. Excellent service!

Carla Mattox: My salesman, Jeffrey Houston, was outstanding! He provided A+ customer service.

Kate Gumaer: Joe, Kevin and Treff at Broadway Ford Truck Center were so great and helped me get the car I wanted in an incredibly tough market! They went above and beyond to accommodate me and I truly appreciate it. Highly recommend.

Gary Parker: Extremely satisfied, very professional group of men and women, kept me well-informed throughout the order. Did everything they said they were going to do and more

Richard Graves: I used Broadway Truck's online parts selector to order parts for my 2016 F150. The parts are not even a close fit, but BT would not accept a return/exchange of the unusable parts.

Tisha Pomerlee: i wanted to suprise my husband with a truck. Jeff Houston made this possible! this is my first Ford sooooo.... let's see how this goes.lol

CLE SPEARMAN SR.: Awesome

Shane Bauman: Ordered my Bronco through Broadway with Rich Hollingsworth. He’s a good dude, and made it all an easy, painless process. I think I went into the dealership once for 3 minutes to drop off my license to get copied, the rest of the ordering process was via email. Super convenient. When it came in, I spent maybe 1.5 hours signing papers with Treff the finance guy (made it painless too), going over the features and then was on my way. No surprise ADM. They got me a Bronco in under 90 days, so pretty happy with my experience. Haven’t tried service department yet. Thinking about getting a maverick soon, will be trying them again, and I’d recommend to anyone.

Dane Henry: Sales person was knowledgeable and helpful in finding vehicles to look at. The “buying” process was a slow process and not having the ability to pay by check resulted in having to finance adding more time. Could the process be more transparent?

Linda Witt: Excellent. Professional. Got service appointment quickly. Justin was excellent to work with.

Mike Steinert: This is a low-pressure sales environment. The salesman went the extra mile to find us exactly what we wanted.

Adam Knight: After getting the runaround at another dealership, Pinky found exactly what I wanted and moved quickly.

Amy Kern-Huite: I cannot praise the Service Department at Dave Sinclair Ford enough. I dropped off my SUV earlier this week; it was promptly inspected and diagnosed by one of the great technicians. I was promptly contacted with the diagnosis and repair. I received two quotes, one for OEM parts and the other for aftermarket; I appreciate having both options. Once I authorized the repairs, my SUV was done and ready for pickup. I also added a couple of other services (an alignment and another repair), which they completed quickly. I called shortly after receiving the voicemail letting me know I was ready to go. I once again spoke to a live person answering the phones, paid my bill, and my SUV was left locked as I asked so I could pick it up after hours.My experience with the Service Dept. once again was superb. The staff is both friendly and professional. If you need repairs, please allow this group to care for both your vehicle and you. Oh, and I don't drive a Ford!Thanks so much, Dave Sinclair Ford!

Bob: The service department did a great job fixing my F150. Pat the service advisor did a fantastic job communicating the status of the repair and was very patient and polite listening to my description of the problem and answering all my questions.

Kyle Gowen: Experience was good all around compared to previous experiences at other dealerships. I was happy with the price of the vehicle. I was happy my trade-in offer from another dealership was matched. The financing was also quick. I hope to not have to use it, but the only thing I still don't have an experience with is the service dept. We will see if a warranty claim ever surfaces

william dawson: Still acting up and I tried to call and had me on wait for a long time and then hung up on me.

Tiffany Baker: I had a great experience with the purchase of my new (used) car. Everyone we met was very professional. I would recommend Dave Sinclair to all my friends and family!

Nick Simpher: 2nd truck purchased from here, will probably buy my next one here too.

Thomas Terrana: Believe service department to fair and honest . Wish we would have bought our car there. Service writer went out of his way to help. Little pricey but quality work and parts

Eric Moore: Took several weeks to get an appointment to get a diagnosis. Once in shop took another couple days to get the diagnosis. Ordered parts and told it could be a few days to get the needed parts. I was told the parts shipped on friday should be in the first part of the next week. After another week of waiting, I had to pick up the vehicle because I could no longer be without transportation. I was told I should keep an "old beater" around because even new expensive cars break down. That is why I bought a decent "reliable" vehicle, for reliability. I shouldn't have to keep an "old beater" around because my newish car is unreliable.After TWO MONTHS of waiting for the part, it finally came in and they were able to get me into the shop fairly quickly. Two months? Was I supposed to leave my vehicle there for two months waiting for a part? After researching the needed part, I could have ordered it myself and had it in a week or two.After dropping the vehicle off again, they were supposed to have the vehicle done in 3 days and again, longer than expected it took 5 days.I also had to initiate all communications about my vehicle. The only proactive communication I had was when the part was finally in stock. And when I called to check the status of the vehicle, I was told the only person yhat could check on it was the one service representative assigned to my vehicle. No one else had access to my information. Everyone there should have access to it. I'm doing business with the business, not the specific representative assigned.

CJ Gleich: I dropped my vehicle off for issues that should have been covered under manufacturer warranty. Within 3 days, they had checked and fixed the issues without charge. Most dealerships wouldn't let you leave without paying for something... or flat out be to busy to even get you in for standard vehicle service. 5 stars for not being your typical dealership.

mike eckhoff: I can't contain my excitement as I share my incredible experience with Dave Sinclair Ford, the absolute best Ford dealership out there. Special thanks to the Sales Manager Aaron Jeffers! He made my dream of owning an F-150 Lightning truck a reality in the most awesome way possible. From the moment I stepped into their showroom, I felt like a VIP. The folks at Dave Sinclair Ford were super friendly, professional, and crazy passionate about Ford vehicles. They knew everything about the F-150 Lightning and eagerly answered all my questions, fueling my excitement even more. These guys really understood what I wanted and made sure I got the truck that perfectly matched my preferences. And let me tell you, their prices were no joke. They gave me a killer deal that blew me away. From choosing the right features to sorting out the financing, they had my back every step of the way. But it didn't stop there. Dave Sinclair Ford didn't just disappear after the sale; they continued to provide top-notch support and assistance, making sure I had the best ownership experience possible. They truly went above and beyond. I can't thank Dave Sinclair Ford enough for making my F-150 Lightning dreams come true. They rock, plain and simple!

Mimi Voss: At Dave Sinclair. They were kind, courteous and very efficient! One of the other things I really like about them is when you call, you get a real person answering the phone!

Anthony Hall: I am writing to express my satisfaction with the 2023 Maverick XLT I special ordered. I worked with Aaron J. and Michael C. on the sales team; both were very helpful and knowledgeable. They answered all of my questions and helped me to find the perfect combination of options that would put me in a position to actually receive such a sought-after vehicle! My Maverick was delivered on time and in perfect condition. I am very happy with my purchase, and I would definitely recommend Dave Sinclair Ford to others. The team crushed it.

pro man beast: Our car had an issue that was baffling to us something we've never felt before and Sinclair Ford figured it out, got it fixed within just a few days and we are back on the road. We appreciate the fast response and service.

Lucinda Hamilton: They use high pressure sales tactics. They make every new car a loaner and we were told they don't sell any cars under 500 miles on the odometer. So, they drive these cars and then try to sell them as new. This is what happened to us. They attempted to sell us a 2022 Escape with over 2000 miles as new. The paperwork said the car was new, but it wasn't. Then, they tried to get us to sign a document which said we agree to all the terms listed on the window sticker, but the car didn't have a window sticker. When I argued this point, the finance manager became irate. If I could give lower than 1 star, I would. Beware of their sales manipulation. Be prepared to stay for hours. This is how they wear you down so you become desperate to buy anything.

gregg simpson: Easy to deal with. this was a over the internet sale car was as described. The people at the dealership all were very polite and helpful

Lisa Kavanagh: I would reccomend going there, Ness and Jp were great to me, I was there for several hours while JP worked on getting me the best deal possible. The only real issue I had, was the car was not fully detailed for such a big company it kind of really surprised me. Almost all dealerships now do that, especially since covid. Another small issue, I wasn't offered anything to drink. I was there for a very long time, but other then that,I would say it wasn't overall a bad experience.

Kenneth Hill: I had f250 that needed spark plugs removed they said they did it but didn't and would not help me after problems got worse and I had to sell it for a Little of nothing after going to the dealership with money to fix it .it was the triton motor

Billie Bond: They were awesome! Got us into a good, dependable car!

Angie Patrick: They are very nice, friendly and professional. They will work to get you into a vehicle of your choice. Special Thanks to Jeff 😉

Lizz Lizz: Should've sold it when I had the chance

Phyllis Laney: I just got a 2017 Ford escape I like it it drive good I appreciate MR. CURTIS WASHINGTON FOR helping me out with a better car he is a very good salesman he makes you laugh and he feed you too he likes the uncle that you go and hang out with thank you.....jeff is the coworker that's do all the paperwork and get the job done to make you feel happy so thank you so much I will tell anyone to come on down to Ford schicker Ford

Marnay Parram: A year ago, Curtis Washington helped my mother find a car that she loves and today he did the same for me!! I am really happy with the experience I had at Schicker Ford thanks to this salesman. He was honest, persistent, and though I didn't know what I wanted when I got there, Curtis made sure I left the lot with a car that I loved and was completely comfortable with. I would highly recommend Curtis!

Andrew Jones: Man this is the best feeling I got the car of my dreams with Mr.Washington he helped me out so smooth the man is cold y’all need to come here he literally got me a car 2019 clean and low miles

gary jensen: I have been off and on vehicle shopping for a year. Ado did a great job he was honest and did everything he could to make my long distance purchase comfortable. I am very happy with the vehicle I had no surprises. Sofia picked me up at the airport she was very nice.

haidar hakim: Great selection of cars. Very helpful crew.

Danielle Williams: I just want to take the time out to give a big shout out to Curtis Washington!! A week someone ran a light & wrecked my car. After finding out the insurance company I was dealing with wasn’t on my side & going to lot after lot. True story I left Drive Time & asked God to lead me in the right direction. I drove right up to Curtis outside wearing my favorite color purple. I said well God looks like you personally dressed my salesman laughing to myself. Curtis approached me I explained my situation & he did everything in his power to make sure I drove off the lot happy. No matter the credit situation you may be in or your financial hardship Curtis is the guy to solve all of your worries! I guarantee he can turn your frown upside down & work with you to get what’s best fits your situation ! You guys come see Curtis !!!

Travis Lloyd: They will do the unthinkable and, get you a set of wheels. Tell them Travis Lloyd sent ya! They give you there best deal no haggling. Thanks again

Keith Carter: I had a great experience wish I could afford the Mr Curtis Curtis told me to do what he could he did what could the greatest experience I had this year I need you to call it wasn't what I wanted but it is what I need I enjoy the time I spend with Mr Curtis very great individual you need to call please contact Mr Curtis Snickers Ford and I'm do you write if you don't keep yours tight and don't drive away with something

Lex Monsta: Curtis Washington was very helpful and knowledgeable. He went above and beyond to assist with everything. If looking to get a new vehicle he is the best.

Jessie Wood: The experience was great!! Everything was done in a timely manner and explained very well

Sanela Rizvanovic: Thanks to Schicker Credit Center I got approved and purchased a 2019 Toyota Camery. I am glad I made this decision, super excited.Thanks Ado!

Eddie James: This is the first time ever purchasing a vehicle was so easy. Curtis Washington was very professional and patient with us and not rushing us to make a purchase of a vehicle we weren't interested in buying.I will recommend Schicker Ford to anyone who wants to purchase a car.

Ethan Taylor: Love this place. Bought a car from here and my salesman was fantastic!!!

penny mcgee: Ado is the MAN he goes above and beyond his job i came in looking for a specific car and he gave me all the pros and cons about the vehicle so I actually got something better than what I was looking for I recommend ADO HE IS THE MAN !!!!!!!!

Pastor Young: Special thanks to Mr. Curtis Washington at Schicker Ford who made my car buying experience a breeze. He was very persistent, pleasant and kept me believing it would happen and it did, inspite of all the odds against me, he along with Jeff in finance and with the help of the Lord stuck with me to the end . I am now the proud owner of a black on black Cadillac.Thank you Curtis and may God continue to bless and use you to bless others

claudia rivas: Ado was very helpful and nice he worked with me all week to help me get the car I really wanted!

R W: Great and smooth sales ask for Cory pupilloTo help you

grboese1: My recent purchased truck had a failed window power switch issue that left me with a window stuck in the down position with a storm scheduled later that day.I called my salesman and he got me in for service within 30 minutes.Window was returned to the up position. Part was ordered and return service was scheduled later that week.Free shuttle service drove me to work waiting 10 minutes of drop-off.My overall experience was perfect.

Mike Wildhaber: I always get great service from them . I know going down road the with confidence that it was serviced by top Quality people

Kenny Loehr: 2021 Roush F-150. Great truck. Fast, easy afternoon at the dealership. Corey, his Sales Manager and Treff worked well as team and delivered quality service.

Matthew Mehrmann: Terrible customer service and half-way done jobs sent out as completed and fixed. Do not use this dealership if you do not have to.

April Menees: My sales man Cory is awesome. Called him on his cell. It was his day off he answered and made the deal over the phone. Signed on my new F150 the next day.

Danielle Hammond: Very clean (especially for an auto place!!!) Everyone there was so nice and helpful! Thank you!

MBTendai: Building IS NOT accessible with disabilities. The interaction has no pedestrian crossing, allowing for no one to cross the road (extremely dangerous). Will not buy a vehicle here because of that.

James Novotny: It was great working with Keith B. on my order. I would highly recommend him to anyone!

Dennis Kyle: Excellent customer service throughout entire process!!!

sue kiphart: Fast and friendly deal. Seamless transaction and would highly recommend.

William Covington: They were helpful until I needed assistance with something that was not sales related. Then, out of nowhere, everyone forgot how to do their job.

Don McMurtry: Service department at Sunset Ford was outstanding in getting my warranty repairs completed

Emily Cummings: Had a great experience today in the service department. Scheduled an appointment for 8:45 and was out by 10AM with a car wash coupon in hand. Mike @ the front desk checked my Ford account for available points even though I purchased and took delivery out @ another dealership out of state. First trip and won’t be my last. 10/10 recommend!

sophie steinke: Everyone was very helpful and made the process so much quicker than I thought it would be! I worked mostly with Keith and Jeff and they were great!

Kevin Hemmer: There mobile service was amazing. Highly recommend

Dan T: Once you can get in it’s good service. I had a broken window repaired several weeks ago but now the door will not release to open. I felt glass behind the handle so I assume it’s just broken glass blocking the mechanism. Was going to make an appointment but was informed they are not taking appointments and I would have to leave the vehicle for several days until they had time to look at my vehicle.I certainly do not understand why an appointment cannot be made. The cost of rental vehicles is very expensive and I prefer not to pay for a rental just so my vehicle can sit on sunset fords lot waiting for them to look into the issue.

Steve Kramer: I only buy Fords from Sunset Auto. Great Service. I have owned 5 Ford Explorers, 3 Ford Escapes, and always get great service, and a fair price. Brett Mathis has always been my Service Advisor and is the best at Sunset Ford.

Terry Larson: The service staff is always kind, polite and touch of humor.

Jon Coats: This was by FAR the smoothest, easiest, and least stressful car purchase we have had in our lives. My wife is extremely happy with her new Bronco Sport. I will return for my next new vehicle as soon as possible.

wooski Woo: I had a recall on my Ford. My appointment was scheduled quickly and I was greeted by Mike he was so much fun and knowledgeable. Plus my vehicle was finished within 2 hours. This is the best service I have ever experienced.

Robyn Heath: Michael got me in and seen and fixed just in time for my departure from the state.

Val B: When tires are being rotated, why is the pressure not adjusted to the correct PSI evenly. Man at the counter suggested an induction service, but had he looked at the maintenance record of this vehicle, he would have seen it was completed on the last visit 2½ months ago. Attention to detail, for a dealership, is lacking. AND the cost goes up every time. You're pricing yourself out of this particular service. Not once have I been charged the same price in 5 oil changes.

John Kuhns: They were able to get me in last minute for a much need servicing for a long last minute trip. They got the work done, took me to my house and delivered my car back to me. Great job, will definitely continue to use them.

Joe Easley: I came for a safety inspection and there was a mishap with loading my vehicle. No worries because they let us know right away and took care of us. The Sevice Staff is very professional and I advise you that even if you don’t own a Ford, to visit SunTrup West as they are speedy and professional. Shout out to Edgar and Holly for their assistance!

Ronald Pursley: Very upset with how I was just talked to service advisor mike. TCM is what is going out on my car which has an extended warranty. He was very rude when this is already stressful enough that my vehicle won't drive on a problem that is not my problem when this is my only vehicle! Gave my a diagnostic price which I should not have of pay for since this cars transmission has had ton of issues. Said tcm is back ordered, no option for rental and its before 7am and he had other things to work on.

Donald Davis: The service was great

Betty: The wait was a little longer than I expected but the service made up for it and it didn’t matter in the end.

sharee herrod: Donnie Canada, Great Sales Person. He provided great customer support good professionalism, friendly and he is very patient thank you.

Alvin Stovall Sr: My recent experience of an oil change and a vehicle emissions test was a winner for me. However I’m not pleased to hear that the courier services will now have boundaries of limitations which my location is one that will not be area of the service. I suppose I’ll have to find another dealership if possible.

Sheila p (zombie): What a great service. The pick up and drop off was very nice. Everyone invloved was courteous and helpful and the fix was done pretty fast. Would definitely use this location and service again.

Lisa Mohr: Had a decent experience with our salesperson, however the general manager wasn’t as pleasant.

Jazmin Ortiz: Best customer service ever!!!

Sandy Parres: The valet drop off service was fabulous. Being a single female and no family in town car trouble can be frustrating this was smooth reliable and super safeThank you

lisa edwards: Very fast and courteous workers.

mhernandez19386: Everyone was friendly and helpful. They kept me updated while my vehicle was being serviced which was also finished earlier than expected. I was even informed of a part recall which they where able to take care of as well.

Ivory Phillips: .Service visit went well and the service was great!

Connie Young: Had my car fixed in 2 days!Although it took several months to get it in due to covid there, or me having covid..... Thankful Michale M. had it under control!!

Steve Schmitz: Suntrup Ford was great. Really nice people. Always courteous and helpful. I dropped my car off a day earlier then scheduled and they took care of it a day early. Outstanding service again. Thanks!

James Murphy: Great service department and sales people. All around good experience