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1. FedEx Ship Center - St. Louis
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· 304 reviews
2735 Chouteau Ave, St. Louis, MO 63103, United States
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dennis hamon: My shipment delivery date has been changed 4 times. Ending with today. Between 10 and 2 I'm told. I wait to run errands until delivery comes. After waiting past the delivery time they move it again. Never using you again.You have wasted my entire day again.I will also never buy from anyone who uses you. You are absolutely useless.Dennis Hamon... customer lost!!!
Briona Mayo: Driver lies about attempting to deliver my package , I’m sick of FedEx do this location have a direct number
Scott B: Staff is fast and friendly
monoXcide: SLOW!!!! I understand you're short handed, but it doesn't help when the lobby is out the door with people and you don't take it as a hint that you need to hurry the hell up! The lobby wouldn't be lined out the door if there wasn't just minimal effort being put into checking the packages in and labeling them at a sloth's pace. The only person that was in and out was the Imos delivery driver. Yes! To add insult to injury Imos was delivered! We see that the priorities are NOT serving the customers here. Time is money and if you waste one then you're wasting the other. I was 4th in line and waited an hour and a half before I walked out. Only 2 other customers were served before I decided to leave, with more waiting behind me. AVOID THIS PLACE!!!
Deep Chatterjee: This seems like a central facility. Lots of parking. We made an error in address in one of our mails when dropping off. We realized it right after. The person at the facility brought out our mail and redid the address, which was nice.
joycelyn fulton: Cant even do their jobs but want to charge $60 to overnight something. What a joke
Gregory Farias: On time handled w professionalism.
Trent Whitham: Said they attempted my delivery but never actually attempted. No doorbell ring, no truck outside, no anything. Customer service isn't a great deal of help either, can't even call the STL center. All customer service could do is "contact the center and delivery driver to reattempt today". If it was stolen, we know damn well they won't.
Heather Hill: Waited for 15 minutes to be told my package had been sent back to the shipper. The issue wasn't as much with the store, but the drivers that "attempted " delivery but never called, like my delivery instructions stated to.
Vallorie Bailey: Worst delivery service ever. Drivers lazy and incompetent! Good luck to you-I won't ever choose FedEx again!!
Laura Delgado: Package with personal information was lost due to my boss's error. Christine stayed late to personally find it for me. Such a stressful situation and she was my hero. If her boss sees this, give her a raise
brian bailey: Fast and easy shipping. In and out in less than 5 mins.
aBadBassist 13: A driver stole my package. Thankfully i had insurance so it was replaced but it is unacceptable. The company doesn't care that thieves work for them.
Dana Pritchard: Quick service and convenient location and hours
Phat phat 4,z “Foreign car Driver”: Great business awesome Help👍🏼👍🏼👍🏼
mrmanary: I come here at least weekly for business purposes and also use them for personal shipping. They are attentive, helpful, and quite efficient.
Flynn: My package wound up marked delivery attempted despite the fact it absolutely was not. This happened two days in a row. 4 phone reps were absolutely useless so I finally went in person as they opened as I'm self employed and my cell phone has my TTY program so I can communicate with my clients (I'm HoH). The package got put in a back room and never made it to the truck. I kept being lied to by reps about what had happened and finally gave up and went in person.While the experience overall was absolutely terrible, the manager (I'll update with her name when I get it later) was AMAZING. It was busy, they were loading trucks, they'd just opened. I was only there because I am desperate. She still went out of her way and took the time to find the package instead of making me come back. She was great and was the first of 5 FedEx employees to actually provide info and help.
Erykc Szminschki: The staff Herr makes up for the slag that is fedex in general
zachmo: 1 person working in December. A small room, packed of people waiting with no answers.
Terry Bennett: Terrible service, waited almost a week and a half for a package that was 2 Day shipping. Don't use FedEx for any shipping needs.
Tre Tre: Worst shipping company ever , every package I’ve had shipped to my apartment using this company lies and says they attempted to get an signature for my package and never actually knock on the door let alone contact me. I absolutely hate this company
2. FedEx Office Print & Ship Center - St. Louis
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· 37 reviews
700 Olive St, St. Louis, MO 63101, United States
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Glenn Avery: Kristy and Rich are great. Fast pleasant and efficient.
Maheen Khan: Rich was super helpful and encouraging, and helped out despite other locations being unhelpful. Really like this place!
Andrew Rapp: This is my goto place downtown for shipping and printing. I've been here a few dozen times and I've always had an excellent experience.
Alexander Davis: I worked with a FedEx Employee named Margaret (I believe). She was very unwelcoming and rude. I was a little uncomfortable with the passport renewal process and I was using the "Rush My Passport" service for the first time. She made me feel like I didn't know what I was doing, and whenever I showed her screenshots of the FedEx website and the instructions, she dismissed it. She almost charged me for postage despite already having a FedEx Label printed off. When the FedEx envelope was slightly damaged, and I requested another one due to the sensitivity of my passport, she became angry, and threw the envelope at me, and stormed into the background, assumingly where the manager was. I live next to this location, it's walking distance. I was very excited to have to this as my new FedEx home, however, after how they have treated me, I doubt I will ever return to this location. I understand I may have not been the most "savvy" when it came to the passport process, however, there was no reason for the employee to act this aggressive towards me. They were not busy. There was one other person in the store browsing, and there were 3 FedEx employees working.
Daniel Anderson: Everyone at this location is immensely helpful! I never have a long wait in line, they always greet you when you walk in (and a genuine greeting, not the pre-programmed welcome you'd get at, say, a Moe's). Getting packages delivered to my apartment can sometimes be challenge, so having my FedEx deliveries held at this location just make my life easier, and enjoying coming here makes a HUGE difference!! Thank ya'll for everything you do!
Travis B: Horrible service it’s 5 people working and nobody knows how to work the computer
Christopher Shinaver: Justin and his team were excellent in delivering a time-sensitive, difficult and large request. As our team was in a time crunch, I spoke with Justin multiple times on the phone over two days and he tailored to our needs and ensured timely and accurate delivery. The final product was terrific and he was the unsung warrior of our large workshop. Thank you for everything!
Janevieair: Justin was sooooo helpful!! This store was the 4th place I went to today. And Justin was everything! Super helpful, he listened, he had great ideas and we got my project done in little to no time.I’ll be back for my future projects.
kumsifu_Yah Israel: the service was bad. worst experience ever .never going back
Jermaine Jones: Truly nice experience (2/25/21), I really needed help with shipping needs today. I was uncomfortable asking for help however, I needed special attention. The staff (Shannon / Terry) was so kind, courteous, and helpful they took care of me, I felt valued as a customer. Currently we are all being plagued with dramatic conditions of Covid-19. Safety and awareness has been problematic to say the least. Since the pandemic number of infections continue to rise. I sincerely appreciate your precautionary methods and approach to keeping me and you safe. The workers who accept its challenges and continue to thrive under its presence is nothing short of commendable. I hope this message comes as high praise and respect for what you are doing and going through. I appreciate those who support others in these uncertain times.Thank you for your sacrifice and commitment.
Karthik Proag: Such sweet staff. Specially the lady here, greets everyone and helps in all ways.
Anthony Shipp: The ladies that helped me were just outstanding.
Queen Wilma: They are always efficient. I love doing quick office work here.
Paula Hagestad: I went to this location to print a resume for an upcoming interview. Roxanne right away greeted me with a warm smile and asked how she could help. She showed me all the different types of paper I could print my resume on and even went above and beyond by helping me find a sleeve to put my resume in. She wasn’t trying to make a sale, just genuinely wanted to help. Thanks Roxanne!
Tom Shipley: I use this branch often for last minute and rush printing jobs for my clients. They consistently beat the ETA times that the FedEx website predicts when I place online orders. Nice friendly people too.
Jamie At Momenta: Brian S. helped me so much on a crunch deadline when I arrived in town for a conference and needed some emergency replacements for our trade show booth. He was able to get me a foam-core poster + color prints at a really affordable option in less than 24 hours. I can't recommend him and his team enough!
Lisa Wilken: Rich and Andrea were wonderful when I used this FedEx in October. I was on a very tight deadline and they made it happen without a fuss. Thank you for all you do to provide excellent customer service!
Lafras vs: Very helpful staff
*Shannon*: Friendly, helpful staff. Great downtown location with everything you need to mail or ship something out
Rad Dad: Advised to go to another FedEx location because customer in front of me "would be a while"
Kris Na: That is best print & ship Office
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3. FedEx Office Print & Ship Center - Tower Grove East
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· 116 reviews
3112 S Grand Blvd, St. Louis, MO 63118, United States
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Michelle Cisco: I ordered a package that was delivered from you guys and I don’t know why it was delivered from you guys but it saying that it was delivered two days ago I called customer service waste of time not only is it a waste of time when you guys can you read a civil address? I have cameras on the property where I stay at I want to know where my package is when it says delivered and I have not yet to receive it. I’m not from the state I’m not from this town, I live with my fiancé we’re tired of eating on the couch so I ordered a coffee table so I don’t want to ruin a $1300 couch find my package cameras don’t lie your driver can’t read obviously or he they gave it to one of their friends
Scott Thompson: Great service today. I was in and out with a small project in less than two minutes. Before coming over here I stood in line at the Office Depot on Chippewa for over 25 minutes and was then told my order would take 3 hours because of an upcoming shift change. Definitely will be going back to this location on South Grand for my printing needs. I will never go back to the Chippewa OfficeDepot.
Suzanne Chisum: Helpful and cheerful employee assisted me with making a return. All went well inside the store, parking in front is a challenge. If there is a spot, one must go to a kiosk and pay for that particular space. The kiosks are not user friendly for parking.Even though this store is near my home, I prefer to go to another location where I can park my car nearby without having to walk from a back parking lot or deal with paying at a computer kiosk.
Cece Brunetti: Wanted to charge me $17.99 for a BUBBLE MAILER. Went to USPS paid less than $5.
Claire Lovins: I love working with this FedEx print shop in particular. Ms. Anna is always so kind, helpful, and cheerful! It's clear that she enjoys her job and is very good with people. Most of customer service today makes you feel like your existence is a burden, but Anna is always so sweet, lol! It's always super quick, too, which I appreciate.
Ali Beliveau: Came in for a Happy Return. They processed the return but were super super weird about it. Made me take the item (a shirt) out of the packaging (a bag) and then said they “didn’t have a trash can” for the packaging. Made many a Happy Return in the past at other locations and never had these issues. Very weird and off-putting interaction for such a simple thing!Update: seems others have had issues with the same employee from other reviews.
Timothy Amukele: Went here twice today and they were courteous, genuine and helpful. Great folks.
Caron House: Trandon was super helpful and was able to recommend a service to get my package delivered to the recipient on time for less than I expected to spend. I was delighted with my experience at FedEx Office.
Eric L: I needed to send back a computer monitor for repair. The person who helped me get it all boxed up (at the very end of her shift) was very friendly and helpful. There was a mix-up on the receiver's end (not Fedex' fault), but Trandon, the manager at this location, was extremely helpful in trying to get everything sorted out.
dryden p: Dusty mole-y manager is rude and useless. Came in to print off some stickers (an hour and a half before close) and had to show her AND the staff how to use their vinyl printer, to be told that “it’s too late and she was too busy so oh well” then she proceeded to go sit in her office to play on her phone, effectively stealing both mine and the company’s time. Would give zero stars if I could. Take your business elsewhere、
مؤيد نوابيت: Nice
Jacob Beckett: What a wonderful experience! Denice, the person who handled my return of an item was warm and super friendly, and made the process very quick and easy! Big ups to her for sure! :D
Madeleine Petti: I had a nightmare of a printing experience and communicating with Shanay, but Muree upholds FedEx's customer service promise and was able to resolve the issue to my satisfaction! Thanks for making it right.
Kenneth Hom: Drivers mark packages as "delivery attempted" when they weren't, but this location is good.
Deon Jones: PSA:: Zero starts I had to put one start just to post this. Fedex printing services needs updating. I decided to take my money elsewhere and I received great service while using the machine and from the workers.
Erin Jayne: I can't believe I didn't get the name of the employee who helped me today, but she was amazing. I had three time sensitive documents to print out, and she guided me through the process so effortlessly that I was done and walking out of the store not five minutes later. As I was heading out, she called out to me to suggest a bag for my documents so I wouldn't have them get bent in my personal bag. She provided a level of customer service that's just not common any more. I wish I had gotten her name; I have pretty bad social anxiety, and she made the experience so comfortable that it was like talking to a long time friend, so I totally flaked on getting her name. If she's reading this, she may remember helping me; she had curly hair and a smile that disarmed my anxiety in an instant. She's truly a great asset to the store and ambassador for the company.
LG: I ordered my prints off of canva to fedex print. When I picked up my cards they were a different finish than I ordered. I ordered glossy but she handed me matte. I mentioned this and the lady told me there was a paper shortage that is why I received matte. 1.They should inform the customer by calling to check with the if they would like to proceed with the order because of the shortage. 2. The type of paper and finish I ordered costs more, I paid the price for premium glossy. What I picked up was regular matte. The employee told me a manager get would call me to resolve the issue. They called and left a message saying that it was the same price and I was charged that price. Didn’t make sense, so I went online to verify. I was indeed charged more. The cards are also crooked. Some are centered while others have the words are almost cut off. I literally could have made these at home with my cardstock and paper cutter but I wanted a more professional look. As you can see in the pic the cards aren’t even cut down to the same size which is why some are crooked. So unprofessional. Never again.
Charlie M: Best mistake I ever made. I needed a poster enlargement for a project I was working on, and I thought I was going to the Office Depot near me (they have a Fedex pickup inside). So when I couldn't find that place as a pickup location, I was confused, but I went ahead with my order anyway.I must have been waited on by the manager, she had a real "pride of place" and willingness to give the best customer service possible. I was very happy with my product, it turned out even better than I expected. I even got three calls saying my order was ready. A word of advice, use a pdf file for an enlargement. A jpeg or other format will get pixelated when it is blown up. Very happy !!!!
BennyBronco Sag: Denise has been around for years and consistently has helped me when I was stuck or didn't know how to process something. She is the wheel that keeps things rolling around that place and she is irreplaceable. Always greeted when you walk in with a smile. That's why I've been coming to that location on S. GRAND for years! Denise, you're awesome!
Theodore Paik: The manager here has been amazing every single time, so kind and helpful
Mariah M: Super friendly and quick!
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4. FedEx Office Print & Ship Center - St. Louis
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· 9 reviews
800 Washington Ave, St. Louis, MO 63101, United States
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Mychajlo Sandulak: Terrible experience. In St Louis two weeks for work, had to order a 20$ item from Amazon needed for work. FedEx charged me 10$ for handling or I couldn't get my package. That is robbery.
Shawn Lin: THEY CHARGE EXTRA FOR THIS AT THIS CENTER.It's in the Marriott hotel. Go down the elevator and you'll see it.
Cameryn Eugene: took to long to ship and waited to 10:00 pm and lied to say it’s shipping tomorrow
Paulo Pompeu: This one is in the Marriot building, a small door facing Washington Ave. It says that it opens 7:30 am but the door was locked with a warning for guests to use their key to unlock it. If you need the service in the early morning, is better to go to another branch. There is one on Olive, 5min walk, that opens 9:00 am.
fran loomis: I highly recommend this business. Another print shop failed to deliver the funeral programs for my mother-in law and we frantically looked for someone who could design the program and print asap. We contacted Farek 30 min before closing time and arrived 15 min prior. Since his store is inside the Wash U bookstore, he had to close exactly at close time. He dropped everything and did the whole job us and saved the day. Very professional job by a man with a loving heart!
Matthew Burns: Great location and helpful staff
T B: Sierana (cant spell name right) was extremely accommodating and helpful. I had a package shipped there to be held for one day but a family member had a health emergency and I couldn't pick it up. Sierana went above and beyond to help me out.
Kathryn Crow: Have absolutely nothing but BAD experiences with FedEx. This week received email that packages (2) were dropped of at my mailbox (in the 10 inches of snow). They were NOT at my mailbox. Live in semi-rural area. Found ONE package one mile down the road at someone else’s mailbox. The other has never been found.My local delivery is terrible from FedEx. (UPS and USPS delivery is great!). Live at a Hillsboro MO address with address numbers very plainly displayed on my mailbox.Apparently NO way to contact FedEx to register a complaint so a poor review is apparently my only recourse. Not the first time things like this have happened with them. AVOID FedEx at all costs.
Jeff Otto: Beware of the "convenience fee" they will charge you! 10 dollars to drop off a FedEx package at this location. It's their package that you already pay them to ship. RIDICULOUS!!!! There is a location 3 blocks from here that is free. 7th & Olive. Or there is a UPS right across the hall that will not charge you to drop off a UPS package.
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5. FedEx Office Print & Ship Center - Clayton
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· 2 reviews
6465 Forsyth Blvd, St. Louis, MO 63105, United States
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Yu Dang: I went there today to get my poster printed, the staff there were really friendly and helpful! I was able to get my poster printed in a short amount of time and it is exactly the way I wanted and the quality of the figures on the poster are really good. They even gave me a bag to protect the poster from possible rain or snow, very thoughtful! Also, you can get a discount if you are a student at Wash U.
Andy H: Super nice staff. Very helpful.
6. FedEx Office Print & Ship Center - Central West End
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· 5 reviews
4939 Children's Place, Suite 2231, St. Louis, MO 63110, United States
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Michael Yero: It's in the Clinical Sciences Research Building. Hard to find but it's there. Nice folks
Christian Ore: Rude worker. Unable to do services as other locations even though website says they can.
Graham Steffaniak: Located in hallway of the institute of health 2nd floor. Take children's elevator up to 2nd and hang a right.
Vivian Ferrer Garced: Store is not accesible from street. GPS send me to a place the store wasn't. Hope that helps someone after I paid for parking.
Hassan Alkhawam: I have to thank Mr. Joe for his help today 09/20/18. I ordered posters but unfortunately my order was incorrect. Mr. Joe stayed passed 6pm to re-do my orders. He was smiling and happy to help me! He is an exceptional person ... thank you so much Mr. Joe!
Cody: The actual location is on the second floor of the Steven & Susan institute of Health at the end of the bridge to the northwest tower .
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7. FedEx ShipSite - Richmond Heights
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· 4 reviews
1024 S Big Bend Blvd, St. Louis, MO 63117, United States
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Michael Binkley: Truly awful experience here with the customer service and the location. Just go to any other location if you would like a packaged shipped. Waiting to see if my item will arrive in one piece or many.
Ali W: This is no longer a FedEx shipping site. Would be really nice if it was removed from the list. Waited until 8:15 to ship something that had to be out asap and they were one of the few open until 9 so I could’ve driven to another location if I had known.
Una McGarry: Don't go to this location if you need something shipped. Only have one scanner physically attached to a computer and if that computer is being used for printing services you'll have to wait. Waited twenty minutes. Went across the street and was in and out in 2
8. FedEx Office Print & Ship Center - St. Louis
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· 3 reviews
315 Chestnut St, St. Louis, MO 63102, United States
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astx813: Ditto previous comments, maddening that they charge a $10 convenience fee (for a prepaid shipment) because they're in a hotel. Go to the standalone shop on the corner of 7th & Locust (but beware it closes at 5pm)
Adam Giegler: Same as previous post. Charges HIGH handling fees even for prepaid shipments.
Victor Gall: Rip off scam. Charged a process fee. In the second floor door blocked by a cart had to dodge a trade show as well. Don't go here scam
9. FedEx OnSite - Jeff-Vander-Lou
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· 2 reviews
1400 N Grand Blvd, St. Louis, MO 63106, United States
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Miesha Wray: This is the worst company ever I used to love FedEx now I will only deal with UPS they leave your package unattended they say they deliver it and you never get it and then when you make a claim you can't get in touch with any human and when you do all they do is hang up in your face or say they're going to transfer your call and you never get transferred they're stealing people's money it's been since before Thanksgiving and I haven't heard anything back about my package of status or why I haven't got my money back I'm over FedEx and will never be working with them again
Ronald Eason: Fine
10. FedEx OnSite - Central West End
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· 4 reviews
4218 Lindell Blvd, St. Louis, MO 63108, United States
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11. FedEx OnSite - Peabody-Darst-Webbe
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· 1 reviews
1530 Lafayette Ave, St. Louis, MO 63104, United States
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12. FedEx OnSite - St. Louis
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· 5 reviews
1225 Union Blvd, St. Louis, MO 63113, United States
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13. FedEx OnSite - Tower Grove South
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· 29 reviews
3822 S Kingshighway Blvd, St. Louis, MO 63109, United States
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14. FedEx OnSite - St. Louis
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· 2 reviews
4140 S Broadway, St. Louis, MO 63118, United States
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15. FedEx OnSite - St. Louis
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· 6 reviews
5550 S Grand Blvd, St. Louis, MO 63111, United States
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16. FedEx OnSite - Princeton Heights
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· 2 reviews
6411 Gravois Ave, St. Louis, MO 63116, United States
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