Best Suitcase Shops In Kansas City Near Me

Charmaine Berrywest: Cute a little high for my taste

Gentle John: Excellent product. Excellent service.

Cheryl Kitchens: Love Tumi products! The Kansas City Plaza store employees are so helpful.

Lenora Wuattoux: 🤔What's the difference between TUMI and LOVE?💏TUMI is with you for life 😉Think I am joking. Stop in the store and ask the Sales Associate. TUMI gives you a lifetime warranty. 😊I just love this. When you make a purchase from Tumi, you have a product that is top of the line. Quality and durability ! 💥Yes it $$$ however it is worth it. You buy TUMI once (well you will shop TUMI more than once). It last forever and should you have any problem with the product, now or twenty years from now. Where ever you are in the continental USA....TUMI will take care of you.They have luggage to fit your every need.Stylish designs for men 🕺and women. 💃Airlines🛫 , Trains🚄, or ships⛴ their luggage handlers can't damage TUMI. It is attractive ,however it's tuff and can take a rough ride.This TUMI is right on the Plaza. Across the street from Chico's on Broadway.The staff is knowledgeable and helpful. One of the associates even has great sense of humor.Stop in and let one of them tell you some of the details about TUMI. If you can appreciatetrue quality, you will be impressed.Tumi is handicapp accessible, and is easy to find in the Plaza on Broadway. There is free parking.

Alan H: Very friendly staff and nice selection.

S T: 日本では欠品していたショルダーベルトを購入出来ました。

Danny Ortega: Suitcases super quality. Very happy with the purchase.

C: Travel store with quality goods, including hand bags, brief cases, under airline seat carry on luggage that is extremely lightweight, fashionable and durable! All kinds of international travel gear that you can see, touch inspect the quality instead of ordering online (then having to send back)! Pricey but worth it. Good services for repair if hand bags instead of sending my under warranty Italian handbag back to New Jersey, reinforced the closure for $20.00. That would have cost me Took a bit longer than expected, because only one repair person, got ill, backed up -really not bad , 3 weeks. So if taking a repair, keep the repair slip where the repair ticket will be seen because probably will need to inquire.

Chef Matt Livers: Awesome customer service.My 8 year old Samsonite bag has seen enough! Zipper had issues, and I really hoped that Bag and Baggage could repair. To my surprise, the bag was replaced by warranty. Bag and Baggage communicated the entire process and I received my new bag via ups! Excellent service and super friendly in-store representatives.

Natalie Woods: I haven't even stepped foot in this store yet but ... they get 5 stars .. I'd give more if I could. I'm currently on an extended stay in Europe and have had the handles break on two of my Travelpro suitcases. I emailed them because I'm going to be in KC later this month to see if they could get parts to fix my bags while I was there. They emailed right back and Erin asked for pictures etc and said they could fix. After sending info to Travelpro -- it was discovered that they did not have the parts to fix and Erin responded back that they were going to replace my bags for me since they couldn't get the parts. Just the best customer service ever !! I can't wait to thank them in person and pick up my new bags.

Gail Sawrie: A shop with all sorts of items needed for travel...and then some. Has a selection of travel books and maps, all types of luggage, and handy items to help with packing.

Mark B: Brought a bag in with a broken handle; staff was able to get it covered as a warranty repair at no cost to me. Also picked up some great travel guides for upcoming trips to Europe! Great selection, very helpful staff.

Kim Sheahon: We have always loved this store. Has wonderful items, and stuff for the kids to look at also.

Judi Jones: Wide variety of bags PLUS other interesting stuff. Worth the stop and shop!

Keith Black: Over 16 years ago, I started traveling to exhibit at trade-shows. Airlines destroyed my first suitcase in less than a year. I wound up buying about another two or three suitcases that did’t survive, either. Then about 13 years ago, I learned about Briggs&Riley, and their Simple as That lifetime guarantee that even covers airline damage. Sure, it was expensive, but I haven’t had to buy another suitcase since!Recently, I traveled to Kansas City for my first trade-show since the Covid shutdown, and discovered a broken, minimally functioning wheel on my bag. Once at my hotel, I went to the B&R website to find a local dealer for warranty repair and discovered Bag & Baggage.It was late afternoon when I called and spoke with a nice lady, Ann, who apologized that the service department was closed at that time, but gave me the email address for Will in their service department.Due to my working schedule, I didn’t have time to go deliver and pickup the bag, plus the weekend was coming and my flight was Monday morning. Because of my work, I have to carry a tool kit, so I figured I could replace the part myself in my hotel room. That evening, I emailed the info necessary for the warranty about my bag, along with pictures of the broken part and Will replied early the next morning confirming that they had the part in stock. We exchanged a couple more times, and then he took initiative to personally carry the part out to be shipped, ensuring I received it at my hotel the next day. I replaced the wheel without any problem, or making any payment.Bags & Baggage has to EARN the opportunity to continue carrying premium quality brands like Briggs & Riley.This is evidence that they do their part.

Gentle John: They are open for business.

Paul W: As an airline pilot I needed a zipper fixed on my bag. Brought it in later in the afternoon and it was ready for pickup by 8 am the next day. Always friendly and helpful staff at this Prairie Village location.

John Conrad: Great place to shop.Will was very accommodating!!

Christine Monday: A bit pricey for me but not the neighborhood.

Paul Lober: As a flight attendant who had a damaged roller bag, I am here to tell you how much I appreciate this company! Erin is THE best communicator I’ve ever dealt with. They performed a rush on my damaged bag and fixed it just in time for my next trip. Thank you Bag & Baggage. You’ve been a life saver!

finly wizer: Really like this place, travel accessories other than just luggage and bags, games to play, shawls, books, prairie village treasure!

Trout West: Professional and knowledgable. Great repair technicians that know what they are doing with high-end luggage.

Chris Barchak: Great selection and great customer service

craig hart: I brought in a small spinner bag to be repaired. B&B did the legwork to see if my bag was still under warranty (which it was and I likely would not have known without their help) and helped facilitate the replacement with the bag manufacturer. All this while being easy to communicate and talk to. Very pleased with the service here!

Teetee Tans: Great selection, prices were fine with excellent coupons. Found a bunch of unique items. Going to remember this place for Christmas gifts.

Mike Burke: Great customer service.

Randy Purinton: Great store! Friendly staff and a bunch of really unique and things to choose from

Marie Sullivan: Updated review: I am happy that B&B reached out after I left a frustrated review a couple days ago - the general manager out of the prairie village is store is who I will be working with for any future bag inquiries or dilemmas!

KentS: Very helpful and friendly

Jennie-Fe Engber: This is the best place EVER! It has so many choices of bags, luggages, and an assortment of just cool stuff!! The minute I walked in, I was totally obsessed - The ladies who work there were so wonderful..I am so happy with my unique purchases! It was such a positive, fun, joyful experience and I plan on making many future trips!!

Graham Selbe: This place is, and I cannot stress this enough, FANTASTIC. I truly received the best customer service I have ever experienced in my life from MARISSA (all caps because again, i cannot praise this store, and her, enough). Marissa was attentive, patient, accommodating, polite, friendly, easy to talk to, and so incredibly knowledgeable. She asked me tons of questions to truly get a feel for what I needed out of a suitcase and guided me in the exact right direction. I also love that this is a local KC business (which is actually celebrating its 40th year anniversary this weekend)!! The Overland Park location has everything you could ever need as a hardcore traveler, either for work or for pleasure.There are lots of newer "upscale" luggage retailers online, but I hate that i can't actually feel/see/test their products before sinking 400+ dollars into them and this store completely negated that issue for me. They offer the same quality of luggage, at about the same prices, but you can actually get a feel for what you're buying before you invest. Away and Nomatic LOOK nice, but how can you tell if they actually are? After buying from Bag and Baggage, I know 100% without a doubt that i bought a quality piece of luggage that will last, and even if something does go wrong, the store offers all sorts of repair services and other ways to make sure you are taken care of as well as your luggage.Seriously people, this store is AMAZING. Please, if you're in the KC area, consider shopping locally with them. Especially if you're in the market for luggage right now as obviously, Covid has not been great for them and I want them to be around for another 40 years!! I promise you won't regret it! Again, thank you to Bag and Baggage and Marissa for such an outstanding purchasing experience!

David Hicks: While in Arizona this winter my wife saw a Walleroo hat that she really liked but didn't buy. When we came back to the KC area we looked it up online and considered just buying it from the manufacturer and having it shipped to us. But considering the pandemic and the struggles to survive that our local merchants are enduring I decided to go to Bag and Baggage to support our local stores...Jeff Bezos has quite enough money, I will buy local and support my neighbors! My shopping experience was first rate, the pricing was fair and reasonable, and I genuinely felt valued as a customer. Marissa even ordered two hats just to make sure that she got us the exact right color (which she did), she is awesome. She loves the Walleroo hat and she's beautiful in it!

Linda Davis: It's so easy to order everything online these days, but I'm so glad I opted to shop local on this one! There are so many bags out there and it's hard to tell which one is the best choice. The staff here was very knowledgable and pointed out things I wouldn't have known buying online. For example the bags I purchase have a life time warranty...if they get damaged, I just drop them off at Bag & Baggage and they will handle the process of getting it repaired for me! They pointed out features that different bags have that will make them easier to use. They didn't have the color that I wanted so they ordered it in for me. They even set the locks before I left the store.

Annie: The service here is extraordinary!! Marissa and the entire staff were so helpful with my baggage repair. It took less than a week to get my suitcase fixed...at no cost! I will definitely be coming back here for all my traveling needs.

Eric Westerman: The staff is very knowledgable and fully willing to help you find what you are looking for and need. They go above and beyond to help fit the bag to your need and if not inventory, get it ordered and to the store as soon as possible. They have very good quality merchandise from multiple vendors and sale for a reasonable market prices. They have a large selection of accessories also.

Anthony Cappoferri: SUPER helpful. I honestly wanted to just take a look around as I didn’t imagine the prices could compare to the online market, but I was pleasantly surprised! Karen and Allene were extraordinarily helpful and I ended up with a great piece at a great price. Highly recommended. Thanks guys!

Anita Valliant: Its alittle expensive for my taste but good product some of the stuff u can buy other places at half price

Pam J: So many gift ideas!

Ann Evans: It was my first trip to Europe and I asked what I needed to be able to plug in my electronics and was shown an adapter. I purchased 2 but they didn't work for me. I went to return the unused adapters and was told that they had to be returned within 10 days of purchase. I was gone 11 days!My family and I have trusted and depended on Bag & Baggage for years but their customer service is now terrible. Those adapters were $54 each.

Gail Riggs: I always find d something to but...lol

Tommy Brandtonies: Had a great shopping experience during a recent visit. Marissa was a tremendous help in answering my questions and walking me through my purchase. They even matched an online price. Will recommend them to everyone.

Jeff Primovic: Right now I'm less than satisfied. The good news is I have a TravelPro bag that gets me through most travel. However, 3 weeks ago I took my Tumi bag in for a new zipper pull. That bag accommodates suits, and is needed for an upcoming trip. There was no communication on the delay - I had to call (repeatedly) before getting someone in the repair area at Prairie Village who could tell me what was going on. I'm with other reviewers here - I've seen a decline in service from this location over the last few years. It previously was my go-to luggage and travel accessories location; not so anymore. I bought the Tumi bag there, thus thought it the right location for the repair.

Rob Renicker: It's gone downhill. Not like it used to be.

Carolyn Ainsworth: Bianca was very helpful today in finding just the right bag for my daughter! She spent time discussing the features of the luggage, helped with some conflicting pricing info. and was all around a pleasure to shop with. We were just pricing some luggage but will go back on payday to seal the deal.

Red Rock Guest Ranch: The very best service and friendly staffFixed my bag and kept me updated on the status.

Kyle Damas: Messed up my repair, so I had to leave it a second time. Took a long time to find my bag both times.

Talbert BostonEL Sr: Had to do a night cleaning there last night.

Becky Ziegler: I wanted to exchange my purchase due to ordering the wrong size. A lady who helped me was so pleasant and kind and helpful. Her name was Jodi.I returned my item thru the mail. And after receiving it she made a phone call to me letting me know they received it and she was able to find the item I was wanting in another state and is having them ship it to me. I very much appreciate her help. So thank you Vera Bradley and Jodi. 💞

Lucy Ladley: The Sales Associate was incredibly helpful!

Dianne Kester: Very nice store, service superb.

John Fiebich: Chairs for guys

Marcella E.: This store is the best! I have to give them a shout out, because these people are always friendly and happy to help. Their customer service is on another level! Everything is also always so organized, clean, and exciting to look at. When it's busy, they stay on top of everything and don't get flustered. Recently, I had an awesome experience with Shelby S, so I had to share how awesome she is!I had ordered a blanket in store on Black Friday to be shipped to my secondary address. Unfortunately, the postal service messed up and returned it to Vera Bradley. The blanket was sold out online, but Shelby found one and shipped it straight to me! I'm so glad, because it's the most festive and sparkly rose gold blanket I have ever seen. It was exactly the blanket I wanted for the holidays (and maybe all year)! She was so helpful and patient, and I wish I'd contacted her sooner. Vera Bradley rocks, and the Leawood store is my favorite!

Ann Vargas: Great bags

Kelli Matz: Beautiful things. They also have a good return policy.

Michael Ingram: My daughter had gotten a bag for Christmas which she liked but didn't love the pattern, we took it back without a receipt and they took great care of my daughter and she ended up with 3 new items. Great staff and my daughter tells me great selection, bonus fact is they had a comfy chair for me to relax in while my daughter and wife shopped. I called it the dad or husband chair lol.

Dorothy Allen: Love the store and employees were friendly! Great selection!

Crecinda Houk: Love this store, and all products

Shreri Moore: Vera Bradley is a wonderful store. I bought sunglasses, many purses, bill folds, a duffel bag. A beautiful leather bag. Guess you could say I love Vera Bradley, a lot!!!

Elizabeth Przybylski: Great customer service!

SC: Store clerk became condescending when I presented a 30% coupon, as if I should have been willing to pay full price when they were clearly having a sale. She even raised her voice in annoyance when I asked about upcoming sales.

Kaitlyn Herder: Very cute store. Picture of Vera when you walk in to the left. Great customer service and selection of purses, blankets, eye wear, and wallets.

Russell Primeaux: Stuffs

Patricia A: Great store. Very friendly employees. Clean store also

John F: They have a great selection of men's clothing at reasonable prices. I especially like their dress shirts, which are high-quality and stylish. They have different brands, colors, and sizes to choose from. I always find something that fits me well and looks good. The staff is friendly and helpful, and they always have new arrivals and clearance items. The check-out was a bit of a wait, but they might have been short-staffed. Marshall's is one of my favorite places to buy dress shirts and other men's clothing in the area!

Sandy Kindall: I could spend hours in here looking. Got some great buys.

jonathan LG: I loved

R P: Not bad

Cami p_3400: Nice store with all kinds of merchandise. Not busy this weekend.

Sherry-Ann Foster: I got a beautiful round center table and a sheet set. My neice got her makeup and a pair of shoes. I loved it there..I prefer this location than the overland park branch. The overland park branch got 1 Star more because they also have Home Goods which had way more household items.

carlos bustamante: Good

Gabby Watson: the employee managing the dressing rooms told us we couldn’t try on our clothes unless we found a nicer pair of shoes to go with them 😡 she called our shoes ugly and said we wouldn’t look good at all wearing them with the clothes we picked out. needless to say i will NOT be back

Jose de Jesus Alarcon Cruz: Muy grande, bastante espacio y precios accesibles.

Michelle Marshall: I have been buying the kurig kcups here. I found they have the b3st price. Starbucks Carmel is $22 for 44 cups vs $10.99 for 10 cups at the grocery store. They have many more premium flavors too. You won't f8nd a better price. I love th3 cute clothes too.

Michelle Bernard: Great deals but pretty clutterd

Edward row: Good deals and great prices.

CowboyFletch: Got everything we needed. Clean and safe.

Amanda Blair: Always good deals!

Susan Harris: Great selections, reasonable prices and a very organized clean store.

Leah Hicks: Place was clean and organized. Employees were friendly. Checkout was easy. They have some really cute and beautiful things.

Steven Hicks: Great selection

David: They need more men's clothes. But always find something there