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1. The North Face Country Club Plaza - Jackson County
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· 95 reviews
312 W 47th St, Kansas City, MO 64112, United States
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carlos bustamante: Excellent service
Michael Pare: Friendly staff, decent selection.
Christopher Taylor-Durr: Exceptional Customer Service!!Thank you!
Nicolle Ortega: Literally disgusted after the horrible experience I had to deal with at this location with an employee. Not sure if he was a regular employee or manager but you can tell this guys has issues with races such as hispanics and black people. You guys have to train your employee better on giving a better customer service, no one is coming to get free items. Got so disgusted by this ignorant child that I decided to leave the location. I will definitely be contacting someone higher to have a conversation about this, since it seems not to be the first issue someone has had at this location, and I’m guessing it is the same person. We deserve respect and a better customer service employees!
Sahajveer Bajwa: Great Products And Simple
Mandi Bethard: Lots of options. Found a parka.
Alex Rosales: There is a "person" called Aaron, idk who's him but i guess a "manager" or something like that, he has a real bad attitude, quiet and super bad customer service...i think management needs to do something real fast, the store is super nice, the employees are nice and Friendly too (Brooke and Tyler)Idk if this guy Aaron has some races with Hispanic or black people,but you can see right away that tbh.Again nothing with the store or other employees, it's just this person that needs to be more friendly and has a better CUSTOMER SERVICE because no matter what, we don't go there to PLAZA LOCATION to ask for FREE clothes or items, we PAY/PAID for those and at same time we basically pay them salaries, so we deserve respect and a better customer service employees!!
Jim Stanford: Limited selection due to smaller size of the store but they have excellent products
Angela Ko: So sad that "The North Face' has gone down hill over the last few years. I have purchase "The North Face" for at least 15 years.. I recently ordered online 4 big kids jackets that cost around $115 each . On the website beware that if you order a size and you return it to the website it will take 3 weeks from the time they receive your return to exchange or get a refund. This is not stated on their website . It does state you can take it into a North face store to exchange, but if you live 80 miles from the closest store that is pointless. I love product , hate the process and service. There are other competitor's out there. I guess it is time to move on . Now I wait 3 weeks for a refund of $400.00.. WOW ..
Sean P: Nice merchandise and helpful staff. Helped me find the sizes I needed. Was knowledgeable on the products
Robert Stambaugh: Very nice place to find superb casual wear.
Michael Hill: This is in a safe and fun place in KC. Lots of shops and parking and restaurants with in walking distance of this shopping area. High-end stores. Good staff at North Face, helpful and professional but not overly friendly.
Suzette Owens: I love shopping here. Great customer service
Katia Milazzo: When you are body shamed because of your size and appearance, you realize how much society will always have impossible standards for women and lack of decency towards other humans. Women should be lifting each other up, not making them feel less than. Guess what? Being rich and skinny doesn’t make you better. You know what else? Shopping in comfy clothes is normal. Walking around in sweats does not make me less. Walking around in heels does not make you better. I walked in and was no where near greeted the same way the other lady was, who was dressed in heels and a nicer outfit. I was asking for help and was brushed off multiple times. North Face, shame on you for letting these employees represent you. Truly disappointed with this location. Do better.
Steven McAllister: Experience left a lot to be desired. Tried to return an item purchased a few days ago and wasn't able to. Dozens of other retailers can look up receipts based on 1) your account or 2) the card you paid with. They couldn't do either. Receipt wasn't emailed or text to me when the purchase was made. I'll stick to online ordering going forward.
Jaspreet Kaur: Excellent customer service!!
Kalim Dowdell: Laura was absolutely amazing. Knew everything about anything we picked out. Definitely someone you want at the front of your store. 10 stars👍🏼
james schaefer: A+ customer service. Highest quality gear.
Connie Hsu: Less crowded than other stores.
Serina B.: Ouch! Way overpriced and a poor selection of men's outerwear.
Katherine Delich: Went in store to exchange an item bought online. The young man that did the exchange at the register was wonderful and super helpful. I am leaving a 3 star rating solely for the unpleasant demeanor and attitude of the red-headed girl at the entrance of the store. Do better!
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Ladies' Clothes Shop
2. Macy's - Kansas City
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· 1120 reviews
400 NW Barry Rd Ste 150, Kansas City, MO 64155, United States
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Adriana Miranda: I have been a loyal customer for 10 years and I am very disappointed on the service I received today.I had a return, it had been a couple weeks over the 30 day new policy and the associate told me that because of the time the items were not returnable, I asked to speak to a manager, when she showed up, (Chika is her name), she did not introduced herself and simply said "The items are not returnable because is been more than 30 days", she turned around and offer help to somebody else and left me there, didn't look at me or wait for a response, like I was invisible, I had to go around where she was to ask for the store manager's name, she said the name is "bolgena" I asked her to please write down for me, she said "We are not allowed to do that", I grabbed a piece of paper and asked her to spell the name for me, she said "The name is bolgena". and turned around to help the other customer, I was about to loose it so I left and went to another counter to get the store manager's name. Julie at the jewelry counter was amazing, she could tell I was upset and offer to help, she stated they can do a one time exception on the new policy and she did the return for me. Thank you Julie!I want to say, the main reason why I am so upset is not because I could not return the items, it is because how I was treated by CHIKA. She should not be in a manager position if she is unable to show respect for customers, needles to say, to provide customer service.
Jessica Collins: Been going to this Macy's since it opened in 1979 and so happy it is still open! I miss the old indoor Mall days but when I visit this Macy's it brings back great memories! Parking is way sufficient, and the clerks I interacted with were very helpful and friendly! I will continue to hang out at this Macy's, it is convenient and usually has what I am looking for!
Derrick Butler: Macy's isn't like how it used to be. Selection of clothes is way down.
Sandy Kindall: What's going on with Macy's? Their selection of clothes is sparse, and the quality is not what it used to be.
Anna Alonzo: Great customer service in the beauty counter. I was able to find a hard to find beauty product with the help of an associate. Very clean and well organized store. I was very impressed with the variety of clothing options for the whole family.
Roger Schieber: Friendly & professional staff have helped me size the watches I buy from their online store. Visited two years ago and again in April 2023. Both times, the store was very clean and organized.Unfortunately, they are not properly staffed at times. Made a special trip on 4/30 to get a Fossil watch band resized and nobody could help me. And yes, I bought it from Macy's.
Charlie Smith: Fun but a bit empty without the mall
David Moreland: Good to shop
Mike Oneth: Good visit. Customer service helpful on picking up my package.
Mike Holbrook: Purchased nice men's swimsuit. Fair price.
Gentle John: Good service from friendly people. Lots of sales. I will be back!
George Tombaugh: going out of business
Terrie Franklin: It was okay. I didn't find anything. Had to have them order my dress. This store doesn't carry petites, which was a real disappointment.
Lori Simonis: Very nice store but very quiet there. No One was shopping and the parking lot was nearly empty. What a shame because the sales staff was excellent, the clothes were all beautiful in the racks, so was the shoe and the cosmetic department. I really hope this store doesn't end up in the chopping block!
Gabrielle Hofmeister: Went with my sisters to go help them pick out a dress for their dance on Friday. Best customer service I have received in a store for years! Thank you to the three who helped us out!
Leah Lambart: The store is still pretty nice if a little outdated. We stopped on a Saturday evening and it was almost empty. They had all kinds of internet returns that were marked down. They also had lots of sale items marked down quite a bit. They have very nice products and it was well laid out. They still have furniture and mattress upstairs as well. Nice to try the purple mattress in person.
Shannon Meyer: This store used to be awesome, now it's just another dying department store. The floor inventory is less than half of what it used to be. Still very clean, but the bare shelves and displays, low selection in anything but the junior department (WHY?). The older shoppers like myself, that have been diehard Macy's patrons for 40+ years have little selection to choose from.
Debra Hovey: It was okay, disappointed in petites!
Roxana de zaldaña hernandez: Good
Carlos l Barrios: Good place
Kathryn Hines: Everything I purchased was exactly what I wanted. It was top quality and I am confident that the product will last forever.
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Ladies' Clothes Shop
3. Burlington - Kansas City
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· 244 reviews
5330 Chouteau Trafficway, Kansas City, MO 64119, United States
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Aimee Smith: It's a hit and miss type place but there is always something new so you can get lost in browsing at everything
Arthur Jones: I thought their store was going out of business cause the shelves is always empty! And I'm always getting an email that there are stocking up but when I get to the store is still seems like I can't find what I'm looking for but thanks Burlington's but no thank you
Anna Brown: My daughter and I had a good time shopping and the security was nice at the door. We had to ask customer service for directions for the items we were looking for and they were helpful but we could not try them on properly their dressing rooms are closed and the checkouts were rather slow so be patients. But bargains galore !
Sara Ramirez: Muy bien barato
Serge: Good prices
Jewelle Savage: Ready respectfully
Tamara Smith: It's been awhile since I've been in a Burlington store. The atmosphere was nice and the prices where affordable
Adam Parmenter: Poorest customer service I have seen in awhile. 1 cashier while the other two employees behind counter had better things to do then help customers. Stay away unless you have an hr to wait in line
Abdi Mohamed: Worst place to go on Sunday's, got to wait 45 mins in line to get checked out..... I wish I could give them "ZERO STAR"Hire more "CASHIERS" so the line can move faster.... "2 Cashiers" and the check out line is outside the store...... "UNACCEPTABLE/UNPROFESSIONAL"
ANTIDOTE Bando: Good selection but they are slow as molasses to checkout.
samra 3001: Slow at cashiers 👎🏻
Nan Brant: Who doesn't love Burlington!
Lonnie Green: This location was so short staffed it took almost an hour just to check out. Not sure these folks understand how retail works. You supposed to get the money when you have folks standing in line waiting to buy. The other stuff can wait. Geez!
Sweet Tooth international: They need more then 2 cashiers! We waited an hour in line!
Teresa Jawhari: I go there to fond my shoes, only place I can find 6 1/2 in big boy shoes.
Kim Nicholson: Always find that hidden gem you didn't know you needed!
Megan Shivers: Clearly no one was working the floor... clothes were all mixed up, some on floor, other racks empty.. there were 3 employees on the floor, not working, but running their mouth.. didn't see them do much else but talk to each other for the whole hour I was there... checkout line was a good 15 people long.. only 2 cashiers working...
Raven Butler: Great and friendly staff. Great prices. The one draw back is the line to pay can take 15 minute or so to get through. But a great place to shop for nice things on a budget. Just don’t go in if you don’t have time to wait in the line to make the purchase.
Matthew Green: I got followed around by employees because they thought I might steal something because my hat was backwards, I was wearing black, and I wear an earring. It's too bad you can't rate a place zero stars because that's what Burlington would be. Their employees profile and it's clear and they do it in your face and I can't stand it anymore so I won't be going there ever again.
Evelyn McClellan: Love shopping at Burlington. One of my favorite store. Never to crowded .
Juju Drake: Pretty chaotic in there!
4. Nordstrom - Lenexa
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· 900 reviews
11143 W 95th St, Overland Park, KS 66214, United States
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Pei-Hsuan Chen: the men's section is really old
Robert Debose: Nice place
Ann Svensson: Polite and helpful
Teddy: Worst service
Mississippi Atlanta: They had a descent selection
Mo Zeyadich (MoZy): Great service
Lady M: Cafe was delicious.Employees were kind in helpfulThey didn't have a lot of size options in back
Jason Miller: High quality clothes, high end brands, shoes, housewares, and a coffee shop. Very nice store
Matt W.: $85.00 for a pair of Camo shorts ? I'll go to Cabela's or Bass Pro and pay less for the same thing.
Mike Price: Wife went in to grab JUST some primer and came out with her entire makeup done. She looked beautiful. Lacy was sweet and a great sales person.
Orlando Parker: Go! Head! Nordstrom! One of the biggest I've seen. If you got great taste, this is the place to go. Real nice. Great service. Super clean. Yeah! I must see...
Katie Queen: I strongly urge you to be weary purchasing anything of value hear again. We did not receive several hundred dollars worth of merchandise in the package delivered and was told there was nothing they could do since the weight of the package matched the weight of the merchandise coming out of the warehouse.So incredibly disappointed being liable as a customer for theft prior to it being delivered to my door step.The lack of effort in helping me throughout this situation was so saddening. Just a quick “sorry” was all they had to offer before letting me know there was nothing they could do.I’m never one to write reviews but this is a situation I simply can’t get past.
Ed Wood: Always has what I need.
Debi Armstrong: Really poor selection for junior dresses - what they did hav were inappropriate for juniors - real body composition style or prairie girl. No in-between.
Eileen McGee: Helpful staff. Great restrooms
Amber Pittman: I always park in the garage and enter through Nordstroms.While I'm zooming to the Nordstrom coffee shop, I check out all the designer goods along the way.
Helen Novak: After groceries and utilities rising prices. No way could afford to purchase a thing.
Laken Beaty: Store was nice, tidy, clean, and organized. Staff was kind of scarce but helpful once you found someone.
Peter W: We used to love Nordstrom and their amazing merchandise/customer service. I recently learned a hard lesson on their core values via an experience we had making a return. After purchasing several formal wear items from their online store, I kept the pieces I needed for my tux and created an online return and shipped back the unneeded items via THEIR return label. I physically took the box to USPS and using Nordstrom's return label, i shipped the box fully trusting their return process. Needless to say, $1500 worth of merchandise has now shown "in transit" since early November 2022. We contacted Nordstroms and they declined to help us or process the return even though we used their return label. So essentially, we are out $1500 after fully trusting they would stand behind their return mailing process and any mishaps that happen once the package is handed off to USPS. I feel somewhat certain either an employee from Nordstrom or USPS stole the box and therefore it was never processed for return. All in all, we found out the hard way that Nordstrom customer service isn't actually all that great when it's truly needed for a situation like this. They are nice on the phone but when it comes down to what matters, we didn't get the refund and are out $1500. I would stick with finding the items on Amazon, if you can, because Amazon has stood behind their return process, and I have never had an issue with them "losing" a return.
l. coney: Over priced for the styles showcased.
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5. H&M - Jackson County
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· 331 reviews
440 W 47th St, Kansas City, MO 64112, United States
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Marilyn Solsky: This is the second time I have had a bad experience with a return at this store. The first time was several years ago; I had not worn the item, but there was a powder transfer from trying it on and the sales clerk would not accept the item for return. I took it to the Overland Park store and returned it without a problem.Today I had a horrible experience in the store. There were only a few people in the store, but the people ahead of me had a huge order. The clerk, who was new, was doing his absolute best. He deferred a couple of time to his store manager who was only aligning shoes on a shelf; one time he asked her if an employee who was no longer working there could still use her employee discount. The manager came over, engaged the person in conversation, as if she were an old friend, saw that I was waiting and went back to rearranging shoes. The second time she came over I asked if she could help me, but she waited long enough that the kind clerk was finally able to help me. I was incensed by her lack of customer service and after thinking about it, decided I would return the item right then. Because I called her out on her poor customer service she said I had disrespected her, she refused to take back the item and said she would call security. I am not sure she was the one who was disrespected. I admire H and M for trying to recycle clothing, but not enough to tolerate poor customer service or nonresponsive managers.
Tasanee Dumas: will not be coming here & I am a plaza resident.Was talked down by a cashier & manager (associate number:556647) tonight after paying $100 cash.. shopping with my boyfriend.I got some pink shoes for my birthday dinner, we had our dog with us so I had to help my boyfriend with his wallet so I was the main one in this transaction handling money.I gave him the $100 bill with a $38.83 total, he gives me back $21. He then calls the manager to open the drawer and says “wrong change.” , she walks away. (i do not understand why she did not handle the transaction after this point as a retail manager).After she walks away, he tries giving me back $40 and a $1 bill is all I had after he took the $20 from me. I told him, no this is incorrect.My boyfriend steps in, mind you he is deaf so sound is not apparent to him. Tells him he doesnt trust him with the money, please get the manager.The manager steps in and goes “are we yelling?.” I go “no one is yelling.”, her response “please don’t yell at my sales associates.” , mind you- no one was yelling & my boyfriend is deaf holding a dog.I then explain to her what happened, she interrupted me to say “let me talk to my sales associate first.” which then that associate tried to say he gave me the money ($61 which I never got) and then tries to play it like we were trying to get more money when we never got the correct change to begin with.We left with the correct change and a sad place it my heart because I will no longer be shopping here as a plaza resident.I would give 0 stars if I could, this used to be the best place to shop since I was younger. Now it’s gone down hill, need new managers who assist & employees who know how to count accurately + have customer service.
M Metro: Great prices
Alexavier Galicia: A baddie helped me choose a fit, 10/10
Brandon Motley: All of these items were on a designated sale rack, but were not on sale. The company’s “price point strategy” is confidential and can’t be shared with customers. 🧐- unorganized- fitting rooms closed- low customer service
Leslie Pyle: It was a very unpleasant experience. There was no music playing and the associates were slapping hangers loudly on the racks and it was really annoying. Also, the fitting rooms were closed. H&M sizes things weirdly so I have to try things on there.
Dubraska Arias M: Consigues ropa de mediana calidad a bajo costo. Si eres de Venezuela, este es como el tijerazo o graffiti
Joel Nickel: Good clothes! No restroom.
maddi ann: super kind staff and let me try on jeans when they were still closing! not the best selection of clothes for skinny/petite but still good
Drew Sasse: Had exactly the black button up shirt I was looking forReasonably priced and able to get in and out quick and still make it to work on time
Elisha Araiza: The employee, Rasiel did greet me when I came up to the register. The only time he spoke to me, was when an item rang up incorrectly. Nor did he thank me for my purchase. Most rude employee.
Morticia A: Both dressing rooms were closed. Absolutely insane. This is a clothing store. How is anyone supposed to try anything on!
faceless kelly: Lots of beautiful apparel, unfortunately my size wasn't available. Will be back soon.
Kawana Coleman: Cool place
Kass Sjo: Staff unhelpful, selection limited.
Chad Stoos: Another place my daughter drug me to while on vacation. She enjoyed shopping there and found plenty of things to use my credit card for.
carlo clark: Dressing rooms doesn't have anywhere to sit your own clothes. Dressing rooms have more dust than square footage. I felt dirty after leaving the Dressing rooms.LORD forbid you drop anything on the floor.
Jose Vazquez: Not a bad selection. First floor is women's and then there's an upstairs for men, with a small infant section. As big as the store is you'd expect a greater variety. None the less it's a nice place with great valued clothing.
Niki V.: I really need the Country Club Plaza location to get their store hours figured out. Or at least the signage needs to match the store hours online. This is getting very annoying at this point.
Joey Foster: They won’t let you return items. I tried it on, it didn’t fit, I returned it within the 30 day timeframe and they told me it looked worn so they wouldn’t accept it. *I had folded them because I knew I would be returning them. They don’t have changing rooms, so if I can’t try something on in store, and they won’t accept the return, then I don’t know what I’m expected to do. I liked H&M before, but I will have to find another store. Even though I’m sure they don’t care.
Bardiya Molae: Manager is so mean. she said sales tag are not right.Mam it isyour fault. Do your job.
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Ladies' Clothes Shop
6. Polo Ralph Lauren Factory Store - Kansas City
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· 159 reviews
1811 Village West Pkwy Space O-135, Kansas City, KS 66111
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T.J. Mitchell: Great selection and it does smell like weed 😂
Daniel Jackson: Good Business
Victor Brunetti: The store is pretty amazing and I love! I love Polo Ralph Lauren since childhood. So I must come here also more often!
Bernoid Wake: Great setup, awesome staff and reasonable prices!
Dennis Roper: Staff was very helpful and patient at checkout. If you didn’t have a coupon code they would show you on your personal device how to get it before completing purchase!
Bryan Reed: Great clothes and they have my size for a tall, slender guy.
Josue Gonzalez: Call before visiting the store, sometimes they close early
Petra De Salon: Always love the 50% off deals
Alexis Alexander: My favorite store
Julie McConnell: STORE 277- SALES PERSON 353704 (MARQUAN) PRIOR TO YESTERDAY, MY EXPERIENCE WITH YOUR BRAND WAS LIMITED TO DEPARTMENT STORES.MY VISIT TO ONE OF YOUR STORES WAS THE BEST SHOPPING EXPERIENCE IN MY LIFETIME. I WAS TAKEN BACK BY THE LAYOUT, AND THE MASSIVE OPTIONS OF CLOTHING. I WAS MET BY A FRIENDLY MUCH YOUNGER MAN THAN MYSELF, WHO AT THAT MOMENT TRANSITIONED TO MY PERSONAL SHOPPER. HIS SUGGESTIONS WERE A GAME CHANGER. MY WIFE SPOKE TO DAILY THE MANAGER BEFORE WE LEFT. A TRULY 5 STAR STAFF!
Amarie Stevens: Over priced for an outlet
Bertha Covarrubias: Overpriced for items that went on sale two or three years ago!!
Mark Waite: The staff was so helpful
Neisha Johnson: The employees follow you around & make it so obvious. Very uncomfortable shopping experience! I had nothing but a small clutch big enough to fit a phone & was followed through every which way I went. I purchased my son some shorts & let the front counter know how inappropriate it is no matter how much thief has occurred there. Maybe invest in a security officers by the door. Selection was very slim anyways and finished my shopping at Dillards oak park for my RL items.
Lizzie G: Horrible customer service. Every store's return policy is supposed to be public knowledge. There are no details on the receipts or website about their return policy. They wouldn't return/exchange my husband's shirts because they "didn't have the tags on them." Even though we had the receipt and it was within 30 days. Mind you we had to drive an hour just to get there and find out they wouldn't proceed with the exchange. Total waste of time.
Ahmad Khan: Pathetic customer service only at this RL store. Always had a pleasant shopping experience at other RL stores. Twice it has happened that the store hours show it should be open but when arrived, the store was closed. Previously I have been charged higher price compared to what the price tag mentioned and multiple times it has happened that their inventory is messed up. There system will show as if an item is in stock but upon checking the item will not be available!RL corporate HQ should look into the management of this store and perform an audit!
Norman Simon: Good clothing at discounted prices
Kyng Truth: Liked what I saw... I normally purchase items online
Brian Tapia-Miranda: Only one cashier during rush hour.
E-Sports Bar KC: Caught the 50% off... I loved it!!
David Wainwright: Kinda pricey, but very friendly and helpful staff
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7. Kohl's - Kansas City
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· 1004 reviews
10730 Parallel Pkwy, Kansas City, KS 66109, United States
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Judy Johnson: Great bargains and discounts. Many after holiday sales
Michelle Morris: Great selection and helpful associates was very pleased with my experience.
Nicole Ursuy: I ordered pillows online and was unable to come into the store to pick them due to having a sleeping baby and a toddler in the car. I called this store and a customer service rep told me she could walk it out to me, when they do not provide curb side pick up. When I arrived, she met me and it took less then a minute! Made this visit so easy! Thank you!
Chelsey B: Not as big of a selection in store as I remembered. Sold out of the things I wanted or didn't have what I wanted at all. Disappointed in the limited selection of all kinds of merchandise. Also, need a bigger variety of sizes in your lady garments, sleepwear, and other clothing. I would buy more if you had bigger sizes and more variety. As with all other things, I noticed the prices were higher than my last visit.
Maryk Meyer: I did find a few things
Gayla Huber: This is where we get our cuddle duds. Great prices and super convenient Amazon returns.
Karen Fernandez: I use to like shopping at kohls until my latest shopping experience was extremely unsafe. Customer service will NOT be able to provide the safety measures that is needed at kohls due to too many policies that kohls has. A security officer at the actual store would make a good deterrent for a safer environment. Be aware of your surroundings when shopping.
Deborah Jobe: Less choices on shelves. Sure it is a sign of the times...
Kendall Reese: Parking space Plenty of parking Parking options Free parking lotMore
Christopher Neuendorff: As expected.
Ashlyn Gardner: It is so hot in this store I’m physically melting
Sandra Bremenkamp: Great store
Renae O'Malley: I return a Amazon package there and it was so easy. I ended up buying 2 bras that fit and that is what I returned.
Carl Shockey: Bought enough to get Kash back
Krishna Mande: Great place..
Roger Jnn: Not a friendly place, if my disabled parent didn't like it I would go to Penny's
Patent Pending: Great customer service. Great place to work.KOHL'S CASH!!
Dora Williams: Need to hire Security or a Loss Prevention Officer for the Legends location
Barbara Alcala: Great prices and fabulous rewards
Amanda Gazaway: Just want to give a five star to the lady helping us at the customer service counter. She bagged all my mom stuff up nicely. And even bagged up the hangers for her bc she wanted to take them home lol. This lady was outstanding. Nice customer service, very caring about the customer. She did for my mom what she would do for herself. Very good experience. She represented Kohls.
Delores Lewis: It used to be for the average person to go in and get a good buy on something now it's too expensive to go in the door.
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Ladies' Clothes Shop
8. Old Navy - Jackson County
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· 99 reviews
424 W 47th St, Kansas City, MO 64112, United States
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J T: Not any different offerings than a typical Old Navy, but this one has a fun setup that makes it fun to shop in.
ML Smith: No hassle when picking up orders. Very clean. You are able to browse and not be followed. And they are polite and professional.
Karen Hudson: Huge variety great prices really helpful sales staff
Jay Jader: Mario was awesome to help us out. The rest of the sales people did a great job as well. Thank you for being so awesome to us.
alexander Mantilla: Un buen sitio para comprar tú nueva ropa.
Mariia Hastello: Купила чудову блузку на великій знижці за 7 доларів.
Cherlyn Taylor: Wonderful friendly service near clean store!
Dallas Smith: Friendly workers and great deals
Debra Sheppard: I always liked old Navy they had some good sales
Katie Richardson: Good clearance items.
Clarencetta Owens: Good service
Kayla Bradford: So many sales & clearance
Kimberly Henderson: A great sale was on today. Almost everything in the store was 50-60% off. I found a great pair of 👖 in my size, no less, for $10! Now that is what I 📞 a sale worth ✔️ out!
Lori Kelley: I like being able to shop online and pick up at the store. Always friendly service at the Plaza Old Navy.
PauloBittencourt Rodrigues: Muita diversidade de roupas e promoções..
Corey Stevenson: Old Navy is the brand that I choose, because it's good and it works so that's why I use it...
Stephen Terry: Nice staff. Clean store
Lelah Ealy: Good workers
Tami Jo OMeara: Cool with plenty of sales and helpful staff.
Rita Garner: Great DEALS 😁
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9. Express - Jackson County
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· 101 reviews
429 Nichols Rd, Kansas City, MO 64112, United States
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Benno Landfair: The people are rude.
fernanda y. sotelo: the worst customer service the manager makes fun of customers do not go there
Judy Sebert: My kind of fashion. Really easy on the eyes and simple to decide.
Seth Scarborough: Decent store, good prices, AMAZING staff!I was coming in for a wedding from out of town and didn't realize that my old suit didn't fit anymore. I walked up to the first employee and said, man I need help. Luke was understanding of my limited time and was an absolute pro. Got a nice fitting suit, decently priced in under 40 mins.Big shout out to Luke again! Someone give that guy a raise!
Kate Porter: I was pleasantly surprised by my recent shopping experience at Express. I do not enjoy shopping and am usually pretty irritable when I have to buy clothes, but Jesse turned my attitude around at check-out. He is absolutely professional, and I appreciated his positive attitude and friendly conversation. Thank you, Jesse!
Yogi: Great shopping
James Goddard: Was good
Lori Quinn (Lqbesty): Loved the selections here
Kimberly Henderson: This store has become my go to for quality professional attire at reasonable prices. I shop in their clearance section and never fail to find classy, contemporary slacks, 👚, and 👗 in my size.I always feel invited and valued. Staff are helpful and accommodating. The deals are extraordinary especially considering the Express 💸 that I earn! I have purchased a $95 dress for $5.25.
Bobbi Sheridan: I came in to Express on a VERY time-limited mission to find a black suit for an event that was happening in two hours. 😬Cameron went above and beyond to make sure that I had everything I needed and made the shopping experience easy and as stress-free as possible. Give this woman a raise! She makes this company 10 times better!
Charles Wells: Not alot of dudes clothes. A little pricy but it's a store on the plaza so what did you expect
Sebat Hadah: Props to the short African American woman and the short bald guy. My fiancée and I showed up mere moments before the store closed and they were not only helpful but patient. No sass no attitude.
Franchise Mr Lawhorn: Okay
Sara Carvajal: Excelente
Stacey Warren: Love the new line.
Hilary Noonan: The people working there are very nice, but the quality of materials is poor. The majority of clothing is made of polyester which will cause us lots of environmental problems down the road.
Aldinton Allie: Very good service! Lots of good options
cristina magallanes: I am an a list for the express card so i shop a lot at express and no one greeted me and when i wanted to try on clothes no one took my items to a fitting room and no one was around to open one for me. I didn’t like the treatment at all when another lady came in with heels on she was greeted and treated differently. I was wearing a casual outfit with tennis shoes and i never imagined my clothes would make a difference. Horrible service
Fatima Fazli: Terrible. Height inventory turnover, worst cunstoer service, never coming back
Aaron Perez: Very good service
Samuel Simpson: Good enough
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10. Macy's - Lenexa
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· 1468 reviews
11201 W 95th St, Overland Park, KS 66214, United States
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Rachel Babb: Very friendly associates. The store was well stocked and had what I needed.
Michelle Rose: I have loved Macy's for many years. They always have good sales and great deals on their clearance racks. I love the quality of the plus sized clothing, especially. Highly recommend!
BiggE Q: Big Store not that great of selections no big sale items. Everything is going to online sales witch i HATE.
Bageesh M Bose: Big store, i like their backstage where we can find items with less price
Delia Cruz: All it is excellent.
Mississippi Atlanta: More people than I thought shopping in store
Carol Miller: Found exactly what I needed!
Aquilina Marcum: I am not crazy about this location because the merchandise availability is not the same as the one in independence, MO before they closed that one.
Alfredo Justiniani: Muuuucho muy caro
freddie harper II: Found a parking spot fast
ALISSA HENDERSON: Clean and prices are great
Melissa Whited: Bought my dress here after shopping 3 other places. ⁸
EX7mods: I was pleasantly surprised to find out the mall is not dead at all. I was just passing through but definitely will be going back.
DaD22 AD200: I went there to buy perfume and there is wonderful lady how helped me Shantiel with high kinds she make my day
Jessica Halford-Crapo: I haven't come across a Macy's I didn't like. Now some are better than others. But over all a great store
S Swoope: Macy's has changed a lot. Not impressed.
Donna Kuykendall: Ladies room was disgusting. Merchandise tossed in piles everywhere. No personal service. Like a Walmart.
Shirley Mcentyre: Issue with the beauty counters not having stock the type of Cosmetics that you like or discontinued use
don martin: Needed pants and shoes. Got great deals on both for work. Everyone was pleasant.
Hande Küçük: Friendly staff and a very nice location and store. I loved it.
David Moreland: Very helpful
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11. H&M - Kansas City
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· 240 reviews
1803 Village West Pkwy m-103, Kansas City, KS 66109, United States
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12. Dillard's - Kansas City
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· 645 reviews
7350 NW 87th Terrace, Kansas City, MO 64153, United States
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13. Forever 21 - Jackson County
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· 300 reviews
111 Nichols Rd, Kansas City, MO 64112, United States
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14. Macy's - Leawood
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· 851 reviews
5100 W 119th St, Leawood, KS 66209, United States
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15. Urban Outfitters - Jackson County
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· 221 reviews
520 Nichols Rd, Kansas City, MO 64112
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16. Burberry - Jackson County
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· 5 reviews
450 Nichols Rd, Kansas City, MO 64112
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17. Eddie Bauer Outlet - Kansas City
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· 115 reviews
1813 Village West Pkwy, Kansas City, KS 66111, United States
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18. Maurices - Kansas City
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· 40 reviews
1837 Village West Pkwy Space B-117, Kansas City, KS 66111, United States
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19. EILEEN FISHER - Jackson County
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· 8 reviews
419 Nichols Rd, Kansas City, MO 64112, United States
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20. Altar'd State Country Club Plaza - Jackson County
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· 32 reviews
436 Nichols Rd J-436, Kansas City, MO 64112, United States
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