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1. DSW Designer Shoe Warehouse - Kansas City
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· 255 reviews
8679 N Stoddard Ave, Kansas City, MO 64153, United States
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Ambreen Villanova: I’m a big fan of DSW. I decided to go in to see if they have anything nice for the summer and picked up a pair of shoes I liked. My little one was with and she picked up a toy. We get to the register and the cashier greets us , she’s being super nice until I ask her for a plastic shopping bag. The cashier rang up the items and just stood there not bagging the items. I asked for a bag and she said we are going bagless. I was confused and said well maybe you should put up a sign so customers are aware. She eventually gives me a bag and says you have been warned for next time ! I almost burst out laughing ! I just rolled my eyes , said have a good day and went about my way. Just FYI everyone apparently DSW is going bagless.
David: Large selection
Fernando Porpora: Gran variedad y buenas ofertas.
Tori Snowden: Shoe size/selection has declined since the pandemic. It's a shame that you have to shop online to get what you need (anything other than the absolute most popular sizes). I'm guessing it's why other stores have gone out of business. Hoping DSW can keep it together.
Redeye Dog: I was greeted as soon as I entered. The Rep was very helpful in directing me on how to get my return processed. Only had to wait in line a minute and was done in about 5 minutes. Refunded promptly.. Low stress..
MariaS: Always great shoe finds at great prices!
Andrea Embery: Clean and neat!
Bre W: SHOES SHOES SHOES! Enough said…
E Park: Watched a man try on sneakers and walk out with them on and the box. Safe?
Randall Paul: Great selection, great prices!
Easton: I ordered a pair of shoes online that came scuffed up with no tissue in the shoes or box and dirty/worn on the bottom. I have ordered shoes from DSW dozens of times in the past and have never experienced this. I took them in to the DSW at Zona Rosa and was shocked at the lack of quality customer service. I explained to the employee at the register the state that the shoes were in when I received them and she called for a manager. I don't know if she thought my story was suspicious, but she never asked any questions or explained why she was calling for the manager. The manager came up and did not make eye contact with me, only said "this is how you received them?" while looking at the shoes and then told the employee to damage them out. There wasn't an apology offered by anyone for the state of the shoes, which is the very least they could have done.
Rochelle Kimbrough: Exceptionally organized!
Curtis Lear: My wife loves DSW. I personally don't care to go shoe shopping but they keep her happy.
Patti Blake: Out of a lot of sizes.
Vivian C: It’s bigger show store that has many selections. It’s located at Zona Rosa so it’s convenient for shopping and dining as well. Found the boots that I really like and happened to be on 60% Sale so I just grabbed it without hesitation.
Jaes W Overley: DSW is still a great place to find shoes at a discount, but the selection does not seem to be as varied as in years past.
heather anne: Shoes always look nice, but every time I’ve ordered from DSW, the shoe boxes come looking like they were ran over with multiple cars!!! They’re always cut and nasty looking.
Brendaliz Taylor: Good prices, great staff!
Lloyd Grisham: My first visit to DSW. I was looking for Birkenstocks for my wife. She loves them! They had the color I was looking for but not the correct size. I looked around and was impressed with the selection. I will check them out again.
Mrs H: Didn’t get any customer service help. Sizes were off had a 10 and couldn’t fit it was way to big in heels. My daughter is a 11 and she couldn’t wear the 11 they were like 13. To expensive. Choices were not flattering
Laura Cuadra: Well... I went to buy shoes, they are expensive and they had only one pair of shoes I wanted but both were different sizes, so I couldn't get them anyway!
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2. Rack Room Shoes - Kansas City
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· 90 reviews
1829 Village West Pkwy #107, Kansas City, KS 66109, United States
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3. Nordstrom - Lenexa
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· 900 reviews
11143 W 95th St, Overland Park, KS 66214, United States
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Pei-Hsuan Chen: the men's section is really old
Robert Debose: Nice place
Ann Svensson: Polite and helpful
Teddy: Worst service
Mississippi Atlanta: They had a descent selection
Mo Zeyadich (MoZy): Great service
Lady M: Cafe was delicious.Employees were kind in helpfulThey didn't have a lot of size options in back
Jason Miller: High quality clothes, high end brands, shoes, housewares, and a coffee shop. Very nice store
Matt W.: $85.00 for a pair of Camo shorts ? I'll go to Cabela's or Bass Pro and pay less for the same thing.
Mike Price: Wife went in to grab JUST some primer and came out with her entire makeup done. She looked beautiful. Lacy was sweet and a great sales person.
Orlando Parker: Go! Head! Nordstrom! One of the biggest I've seen. If you got great taste, this is the place to go. Real nice. Great service. Super clean. Yeah! I must see...
Katie Queen: I strongly urge you to be weary purchasing anything of value hear again. We did not receive several hundred dollars worth of merchandise in the package delivered and was told there was nothing they could do since the weight of the package matched the weight of the merchandise coming out of the warehouse.So incredibly disappointed being liable as a customer for theft prior to it being delivered to my door step.The lack of effort in helping me throughout this situation was so saddening. Just a quick “sorry” was all they had to offer before letting me know there was nothing they could do.I’m never one to write reviews but this is a situation I simply can’t get past.
Ed Wood: Always has what I need.
Debi Armstrong: Really poor selection for junior dresses - what they did hav were inappropriate for juniors - real body composition style or prairie girl. No in-between.
Eileen McGee: Helpful staff. Great restrooms
Amber Pittman: I always park in the garage and enter through Nordstroms.While I'm zooming to the Nordstrom coffee shop, I check out all the designer goods along the way.
Helen Novak: After groceries and utilities rising prices. No way could afford to purchase a thing.
Laken Beaty: Store was nice, tidy, clean, and organized. Staff was kind of scarce but helpful once you found someone.
Peter W: We used to love Nordstrom and their amazing merchandise/customer service. I recently learned a hard lesson on their core values via an experience we had making a return. After purchasing several formal wear items from their online store, I kept the pieces I needed for my tux and created an online return and shipped back the unneeded items via THEIR return label. I physically took the box to USPS and using Nordstrom's return label, i shipped the box fully trusting their return process. Needless to say, $1500 worth of merchandise has now shown "in transit" since early November 2022. We contacted Nordstroms and they declined to help us or process the return even though we used their return label. So essentially, we are out $1500 after fully trusting they would stand behind their return mailing process and any mishaps that happen once the package is handed off to USPS. I feel somewhat certain either an employee from Nordstrom or USPS stole the box and therefore it was never processed for return. All in all, we found out the hard way that Nordstrom customer service isn't actually all that great when it's truly needed for a situation like this. They are nice on the phone but when it comes down to what matters, we didn't get the refund and are out $1500. I would stick with finding the items on Amazon, if you can, because Amazon has stood behind their return process, and I have never had an issue with them "losing" a return.
l. coney: Over priced for the styles showcased.
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4. Macy's - Kansas City
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· 1120 reviews
400 NW Barry Rd Ste 150, Kansas City, MO 64155, United States
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Sara H.: Love it.
Adriana Miranda: I have been a loyal customer for 10 years and I am very disappointed on the service I received today.I had a return, it had been a couple weeks over the 30 day new policy and the associate told me that because of the time the items were not returnable, I asked to speak to a manager, when she showed up, (Chika is her name), she did not introduced herself and simply said "The items are not returnable because is been more than 30 days", she turned around and offer help to somebody else and left me there, didn't look at me or wait for a response, like I was invisible, I had to go around where she was to ask for the store manager's name, she said the name is "bolgena" I asked her to please write down for me, she said "We are not allowed to do that", I grabbed a piece of paper and asked her to spell the name for me, she said "The name is bolgena". and turned around to help the other customer, I was about to loose it so I left and went to another counter to get the store manager's name. Julie at the jewelry counter was amazing, she could tell I was upset and offer to help, she stated they can do a one time exception on the new policy and she did the return for me. Thank you Julie!I want to say, the main reason why I am so upset is not because I could not return the items, it is because how I was treated by CHIKA. She should not be in a manager position if she is unable to show respect for customers, needles to say, to provide customer service.
Jessica Collins: Been going to this Macy's since it opened in 1979 and so happy it is still open! I miss the old indoor Mall days but when I visit this Macy's it brings back great memories! Parking is way sufficient, and the clerks I interacted with were very helpful and friendly! I will continue to hang out at this Macy's, it is convenient and usually has what I am looking for!
Derrick Butler: Macy's isn't like how it used to be. Selection of clothes is way down.
Sandy Kindall: What's going on with Macy's? Their selection of clothes is sparse, and the quality is not what it used to be.
Anna Alonzo: Great customer service in the beauty counter. I was able to find a hard to find beauty product with the help of an associate. Very clean and well organized store. I was very impressed with the variety of clothing options for the whole family.
Roger Schieber: Friendly & professional staff have helped me size the watches I buy from their online store. Visited two years ago and again in April 2023. Both times, the store was very clean and organized.Unfortunately, they are not properly staffed at times. Made a special trip on 4/30 to get a Fossil watch band resized and nobody could help me. And yes, I bought it from Macy's.
Charlie Smith: Fun but a bit empty without the mall
David Moreland: Good to shop
Mike Oneth: Good visit. Customer service helpful on picking up my package.
Mike Holbrook: Purchased nice men's swimsuit. Fair price.
Gentle John: Good service from friendly people. Lots of sales. I will be back!
George Tombaugh: going out of business
Terrie Franklin: It was okay. I didn't find anything. Had to have them order my dress. This store doesn't carry petites, which was a real disappointment.
Lori Simonis: Very nice store but very quiet there. No One was shopping and the parking lot was nearly empty. What a shame because the sales staff was excellent, the clothes were all beautiful in the racks, so was the shoe and the cosmetic department. I really hope this store doesn't end up in the chopping block!
Gabrielle Hofmeister: Went with my sisters to go help them pick out a dress for their dance on Friday. Best customer service I have received in a store for years! Thank you to the three who helped us out!
Leah Lambart: The store is still pretty nice if a little outdated. We stopped on a Saturday evening and it was almost empty. They had all kinds of internet returns that were marked down. They also had lots of sale items marked down quite a bit. They have very nice products and it was well laid out. They still have furniture and mattress upstairs as well. Nice to try the purple mattress in person.
Shannon Meyer: This store used to be awesome, now it's just another dying department store. The floor inventory is less than half of what it used to be. Still very clean, but the bare shelves and displays, low selection in anything but the junior department (WHY?). The older shoppers like myself, that have been diehard Macy's patrons for 40+ years have little selection to choose from.
Debra Hovey: It was okay, disappointed in petites!
Roxana de zaldaña hernandez: Good
Carlos l Barrios: Good place
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5. ALDO - Jackson County
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· 52 reviews
4728 Broadway Blvd, Kansas City, MO 64112
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Laura Kathleen Baker: I never buy shoes from Aldo but was window shopping in September and saw a pair in the window. They did not have my size so I ordered them from the store to be shipped to my house. That was Sept 2022 and it is now Jan 2023. I still do not have the shoes and the website says they have not shipped. I called the store that placed the order and they told me they cannot help at all. Last time I will ever buy/ order from any Aldo store. WORST customer service.
Joseph Martin: I live in Omaha. My siblings and I took my parents to KC for a weekend getaway and we ended up in Aldo on our Saturday shopping spree. By far the friendliest staff we encountered on our entire trip. Top tier customer service and great selection of product.
Kent Jacob Codilla: A very unpleasant associate who chews gum and blows them right in front of customer's faces. This associate also complains that customers try on a pair of shoes for more than a few seconds. I guess the quality of the staff is just as terrible as the quality of ALDO shoes. If you expect to have associates be patient with you as you look their options, be prepared for disappointment.
Yehonatan Rahimpur: Great stuffGreat experienceThe stuff are fun to deal withLove to shop there
Emily Daniel: I went here to get new shoes for an event 2 hours later, and they had my size (women's 9, can you believe it?). Excellent experience for that and because the store folks were great. Price was surprisingly within my budget for how nice the shoes looked. No complaints.
Ever Gil: Con seguridad encontrarás algo q te guste para llevar.
Sayda Gaitan: Very helpful stuff ❤
David “Eye8bananas” Poersch: I bought some heel insoles for my girlfriend and went out to the car to ask her if those were the right ones. When I went back inside right after to get the right kind, the manager there, Jake, told me those were final sale even though the package wasn’t open. I know for a fact that’s not company policy, don’t know why he decided to refuse my return for another product.
Emmanuel Rojas: Great customer service the 2 staff members were great and helped us out and made me wana purchase instantly will defenetly come back when in town again also the selective style
Rebeca Duvert: Pleasant staff! Found what I was looking for right away!
drew morgan: Great service very nice shoes
B Marciano: Aldo is great, lots of selection. Pretty much something for everyone. Shoes, jewelry, purses, sunglasses, hair accessories.
Carla McAdoo: Love Aldo. Nice shoes and purse's
Renee' Alex: Love their shoes
Flight C9: Loved it they where helpful and I saved money
Ellen Peterson: Good selection and chill service
Shalaunda Holmes: This Aldo is now closed on the Plaza. It's really disappointing that it is not here any more. It was a great location and a great shopping option for SHOES.
Tracy Houston (Nimi Asante): Pricey, but beautiful shoes and accessories.
ANDREL ‘: This place is nice and beutiful very clean.The people try to make you feel amazing and guide you to the best prices .The store has very good outside seeing. But in the place of Kansas city need some more place like this and more outlets with this same store
R.C. ENTERTAINMENT: If you've never been to ALDO (particularly this store location) you're missing out BIG TIME! The staff's customer service is great & ALDO is known for its quality mens & womens shoes & accessories. Tak a visit, i personally recommend this one
Jenifer Richison: Crazy about their shoes. Good prices. Not great parking options.
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6. Dillard's - Kansas City
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· 645 reviews
7350 NW 87th Terrace, Kansas City, MO 64153, United States
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Michael Donhauser (Mike van Dee): Großes EinkaufszentrumViel Auswahl
Alicia Jefferson: Mary in the Customer Service is a life saver!!!!
aida sharabati: Worst customer service
Regina Huffman: So nice, friendly and caring staff in the womens department
yvette hatfield: Love Dillard’s excellent service and friendly salespeople.
Raymond Randall: It's kind of like Macy's, but more luxury items. My cousin introduced me to this store. I love it.
Ryan Minnick: Memory is the most caring and professional representative at this Dillards. All the staff is exceptional however. I was helped a month or so ago by Memory and I meant to share my experience then. I was again reminded of how awesome Memory was as I witnessed her go over and beyond for another customer as I was waiting in line. I’ve always had great customer service at this Dillards in Zona Rosa. I just wanted to give her a shout out so she knows her efforts are appreciated. Oh and give that Lady a raise.
Vicki Smith: Great store. I love the brands they carry like Calvin Klein.
Evelyn Case: I wasn't @ Dillards I was next door @ TAO foot reflexology. 10× better than Dillards
Ahmed Ibrahim: I purchased 5 colognes and the lady there was treating me like I was about to steal em and I asked for samples and she said she couldn’t give me any so I asked do any of the colognes I purchased come with any gift she said no no no do u want em…jus rude and she asked me if I’m using a credit card I have to show ID I didn’t have no problem with it but she was jus racially profiling thts jus last time I come to this store….never experienced so much disrespect before STAY AWAY IF YOU ARE FOREIGN OR AFRICAN AMERICAN
Steve Ellington: Wife loved it
suzana hotaj: I shopped parfumerie for me and husband 2 days before ChristmasThe ladies in men’s department were very nice and very helpful specially with my husband, he has had time decided which cologne to pick.Then upstairs in ladies department it was more easy for me I knew what I wanted, I bought CocoWe had good time
Brandon Rice: Heather in the men’s department is exceptionally amazing. She first helped me a year ago with finding a great suit for an event, where she was enthusiastic, intelligent with her recommendations, and was so genuine that I left in a better mood.As I finished holiday shopping one year later (now), she helped me check out my items. She immediately remembered me and the conversations we had a year prior. She shows true kindness and compassion, and is a great employee that I am happy to return to.
Karen Landis: Just amazing! Great selection and superb customer service. Christie in the men's department was amazing. Super friendly, knowledgeable and helpful. Thank you
Teal Hoover (Remmy): I went to this location with a friend to return a bra she had bought but did not fit, they told her that she could not return it even though she had the tags and the receipt in the bad with the item and she had only tried it on once in there store. The entire time we were there the lady that was helping us was giving me some not so nice looks. We had called another location to see if we could return it there and they said that it would be no problem to return it the way it is.
Selene Allison: Went to go return a bra because i didn't like how it felt. And they told me they couldn't return it due to sanitary reasons and the tags weren't on it. But the tags recipient and bra were all in the bag. And they let me try it on in the dressing room. Along with other ones. Which the reason I wanted to return it is because of the fact that I grabbed the wrong one that day.
Amanda Gazaway: I kept telling my dad, hey can you get me and Mom some perfume like you got us last year for Christmas? He said he didn't know what I was talking about, because Mom was the one who picked them out and wrapped them from him... Lol so we decided to go shop for Christmas gifts for ourselves, from him.. I found mines ! Fun day. I love how this perfume looks, so cute and little different ones. But can't use them till I unwrap it on Christmas ❄️
Megan Zimbelman: Great shoe selection. Wonderful staff from north face to dresses. Great shopping experience.
Luna Nguyen: I adored working in cosmetics here. 💄 I miss it. Great store, the best people here. Management is amazing.
Carmen Kerr: Here visiting from Bakersfield, Ca. I saw my mother today at a skilled nursing facility in North Kansas City. I decided to stop at Dillard's in Zona Rosa. Looking for some shoes, I noticed three sales clerks in the shoe depart while in the store. I thought 1 out of 3 would have asked me if I needed assistance. So I waited for 20 mins, still no service. Finally, I asked for a store manager Jeff Russell. The only thing he did was apologize. Can you imagine how this makes me feel? Dillards at ZR!!!! like I wasn't good enough to ask if I needed service. Being a VIP credit card holder!!!. I will being emailing corporate about this matter. Dillard's in Zona Rosa you missed a $425.00 sale!!! Thank you Overland Park Dillards for you hospitality!!!!!! Your service was on point!!!!!
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7. Off Broadway Shoe Warehouse - Kansas City
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· 230 reviews
8600 Ward Pkwy, Kansas City, MO 64114, United States
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April Hughes Cox: Great value. Great selection friendly staff
Griselda Guzmán: 👍
Renee Bannerman: I found 2 pair of shoes to purchase and followed the directions as per the signage for the BOGO sale. When I got to the register I was told that neither pair qualify and I wouldn't get the discount. I asked for clarification and was told that if the 2nd pair was more expensive than the first they couldn't be half price. I explained the first pair couldn't be half price because they were NIKE as per their signage. The clerk asked me to get the signage so I went back and picked it up. These signs are all over the store in front of many of the premium shoes like NIKE. It only says premium shoes have to be the first rung up at regular price. It DOES NOT say they have to be more expensive than the 2nd pair. Another clerk and finally,the manager, came from the back of the store. They reiterated their pricing policy. I explained again that's not what the store signage says. I was invited to leave the store and told they have plenty of customers. When I picked up the sign to take a picture of it I was told I couldn't do that. And the clerk's parting comment to me was to call me a racist! I'm never spending another dollar with this company.
Abundantly Blessed: i've gone in here plenty of times over the past 2 years and when I ask for help for shoes the manager Britney she's always rude. She never speaks when I say hello. She gives a silent treatment. I don't know if they do customer service training but she absolutely needs it. and when she does speak, she comes off ghetto and rude. Not a good look for the store. The front girl had her help find my daughter some shoes and she had an attitude. I absolutely dread coming in here when she works not a good time with her! i'm giving them one star because of their shoe selection is great.
Brian Gray: Fantastic time shopping at Off Broadway and while there found the perfect shoes. A couple of days ago, I had the greatest customer service experience from Shiane. She helped me understand the BOGO deal. I am definitely coming again and will be asking for her service.
johnny howard: My first time going to Off-Broadway in Ward Parkway Sopping center was not a good one, I guess I didn't get the memo about how the stores buy one and get the other pair for half price goes.The first thing is all the Nikes are off-limits for the sale. The second thing is that if you find another brand and the cost is the same as the brand you are buying they are off-limit. Third, they are steering you to the cheapest shoes they have in the store for the sale. I think if it was a customer-friendly sale they wouldn't put all these restrictions on their shoes. I've been to Shoe Carnival and I have not experienced this kind of restriction on their buy one get the other half price. Just a heads up to management you need to display these restriction some where that the customer can see them plainly because I wasted a lot of time picking out shoes only to get to the cash register and to be told that the shoes I had didn't work for you guys sale. And that was it for me I just went on line and ordered a pair of shoes it was less stressful. Thank you for hearing my complaint.
johnisafireman: Always can find quality shoes at an affordable price
Andrea Williams: Was too many shoes to make a decision. I like this store.
Loutinia Owens: The service was good but the security kept watching me cuz I was African-American
Gina Tanner: Not a lot of cute heels
Augustus Bundesen: Customer service was good. Prices are expensive unless you're buying multiple and getting one half off. Not a lot of shoes on clearance. Also a couple boxes of shoes I wanted to try on had mismatched sizes.
Jason Bryson: It's honestly a good shoe store. They have a decent selection and most sizes are typically in stock. It's a large store and so there's plenty of room to shop comfortably and not feel confined.
Shelley Wehmeyer: These poor managers. Chaos every time I go in there. One time a large $$$ refund did not process and never hit my bank account despite the receipt. It was due to terminal issues in the store. They couldn’t help me in store and blamed corporate. They could not call customer support and handle on my behalf. After 5 weeks and 6 calls with customer support where I was told no updates or told to call other numbers that never had anyone on the other end… I finally got my money back. Total headache. No one knew what was going on.
Lady M: The store manager working 03/19/2022 was rude and absolutely awful..the store is short staffed and with a manager like that it is easy to see why. She was rude and distant to store associates who are simply asking for help. She also liked to yell and them for no apparent reason. The manager Let a pregnant woman and her husband wait for 20 minutes because the associate needed help ringing up an item and the manager knowingly disregarded the associate. They decided to let her fend for themselves and continue checking out people who were behind them in line, including myself.. I left the store before they were even rung up!Seemed other customers were having issues as well, the manager left her associates out to dry. They were all trying their best, but their manager was failing them. Corporate should look into this.
Bianca Queen: Rebecca the manager was so rude my sister came in there 2.23.22 to just exchange a shoe she brought the previous( she just wanted a size up for her kid) the cashier was amazing but Rebecca was very rude to her and even her yelled at her, it’s a way you talk to people and she was being a real mean person she making you guys look horrible
Brittanie Dobbs: I spent over $354 on shoes myself and my children last night I had a great experience with the young lady at the register she gave great service through and through. I came back today to exchange the exact same shoes for bigger sizes and was told I owed 10 more dollars for the shoes. Which I found odd because it was the exact same shoes. At this point I’m calm cool collected I just wanted to know why I rarely shop there. My mother & sister go all the time and she highly recommend them, and we all use my mothers rewards. So they called the manager Rebecca her attitude is terrible she kept saying I wanted a “refund” and all I wanted to do was exchange my sons shoes for a bigger size. She insisted that I was trying to get money, she also said I was being “angry “ and all I did was ask a question. If a store has a policy I would happily fo whatever is needed it was the way she said it. The cashier that asked for help was crying because of how bad the manger was speaking to me the manager Rebecca told the employee if she can’t handle retail she needs to work some where else. And told her she can work the floor and someone else can cashier. No apology nothing this lady is apologizing and crying and I immediately told her I wasn’t mad at her and that it was her manager doing a poor job. She tried calling security on me saying that I needed to leave her store. I’ve never seen anything like it my life. I feel bad for the employees that’s a hostile work environment. And a poor example of what customer service should be.
Christine Monday: Great selection on display but not much stock.
Christian Gutierrez: I went in this afternoon to look for shoes for my godchildren. When I went to the cash register, the cashier was extremely rude. I asked if the shoes I had chosen qualify for a bogo sale promotion she said no in a rude tone…… when I asked if there were any coupons she muttered under her breath and I couldn’t hear her so I asked her to repeat and she said “o don’t know what’s on the website” sometimes it’s not what you say but more so how you say it …. Terrible customer service. While I was looking for a coupon online she walked away for a good chunk of time doing something else.. when she came back I payed full price for shoes and left as soon as possible. Will not be returning. Disappointed in general.
David Osborne: In and out pretty smoothly. Sign says masts required at the door but people are in going in without them.
Becky Verner: They have a great selection of shoes. The staff has always been helpful and professional. I enjoy looking around sometimes but at least half the time I'll always leave with a pair of shoes.. The only con about this place is the prices. I know that their prices are a little higher than other shoe stores.
Amy Little: Hours of operation were incorrect. Employee could not answer simple questions about purchasing gift cards or selection of shoes.
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8. DSW Designer Shoe Warehouse - Lenexa
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· 319 reviews
12010 W 95th St, Lenexa, KS 66215, United States
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Gail Sawrie: DSW has an extensive selection, especially of women's shoes. They are a bit more pricey than other bulk shoe stores, but they seem to have more variety.
Agenta Doubleodeucefourblock: Shoes are junk and the manage (blond old lady) is a miserable person.
Andrea Coggins: RUDE!! I returned a pair shoes, one of which I never took out of box. Cashier accused me of wearing outside. She kept talking under her breath about me, never actually looked at me or addressed me after accusation. Will NEVER shop there again!!!
Ariel Ludwig: Don't order online. Use Amazon. Better at inventory tracking than DSW. Shop at the store IF choosing DSW.
Linda Wagner: I love this store and the staff! Everyone is so nice and friendly, they always go above and beyond to help me find my shoes. I signed up for rewards program and can’t believe the cash back and coupons I have already received. If you say no to this you lose! Best rewards program out there plus you can donate shows and earn $10 a month for you and give shoes to people in need. I don’t know why anyone would say no to this! Stupid I guess. This is my new go to store!!! Thank you Sarah Shari Kristen and Valeria great gals!!!!
Vanessa Meriwether: Can someone please explain to me why I was just chastised by the cashier for not wanting to give her my home address? Can we not just pay and leave? I visited this store to find a pair of shoes for an event that night. At checkout, the cashier asked if we found what we were looking for. I said no but I can make these work. She didn’t ask what I was looking for or offer to find what I wanted at another location. She just asked for my phone number, which I gave to her. Then she asked for my address. I explained that I was in a hurry and would rather just pay. I asked if there would be any additional discount for completing a profile. She gave a speech about the benefits of setting up a profile. Again, I asked to just check out and even thanked her for trying to help sign me up for coupons but I needed to get going. She was literally exasperated! She told me I was really missing out and so on. I just wanted a pair of shoes and they didn’t even have what I was looking for. At least just let me pay in peace for what scrounged up.
mark rinke: No help over priced
Jay Beal: 👍👍
Brad Brad: Ashley is the best!! Super helpful.. and super good looking!
Sue Fugitt: Love the shoes
Kimberly A: Nice selection, large store, terrible hours.
Chris (BlueRose113): One of the nicest stores I've had the pleasure of shopping in, I found just what I needed. Ashley was a huge help, thank you for being so kind!
Aleah Brewer: super rude, don’t even walk in here. everybody who works there hates being there and you can tell. nobody truly cares about designer shoe wear.
Nicholas C: Rude employees. Do not shop here. Heard them talking negatively amongst themselves on their walkie talkies about customers, and lots of bickering between employees, very unprofessional.
Jacy Norton: Unless you want to get sick, I wouldn’t go. Went a few days ago and the woman working the register was coughing and sniffling- visibly sick. Also went in for a shoe that said oak park commons had in stock online for pickup and then they didn’t even have that style of shoe.
Linda P: Great selection of shoes online. Curbside pickup is a wonderful option to have during COVID time and I've used it several times. The pick up goes smoothly as do returns done curbside as well. I have had a few instances where shoes I ordered at the same time have been split into different orders and orders that stay"in process" for more than a week. Recently a notification arrived that one pair I ordered was ready for pickup and when I picked it up it wasn't the same pair that was on the notification and the paperwork didn't match either -it was for the other shoe in the same order. Otherwise my DSW curbside orders and pickups have gone very smoothly.Update: Indoor shopping has resumed and masks are optional. A big thumbs up to both employees working at DSW tonight. They both were very helpful trying to help us find what we were looking for. They were very welcoming and approachable too. A+ for DSW customer service!
Laura Pappenfort: Love the shoe large selection. My complaint is the parking lot. Absolutely no lights. It is a public health and safety issue for anyone who shops after dark I will not go there if I could be there after dark. I would think the City of Lenexa would have something to say about all the light poles in the lot that are NOT turned on. DSW should make a big deal to their landlord that they are missing business because the parking lot is pitch black. Not safe!
Marina B: I never seem to find my size, but the ladies working there are very helpful.
Alison Petterson: We loved our experience! Sherry was so helpful getting me signed up for the rewards program. I was asked by multiple people if I needed help shopping. They had shoes in all sizes. Overall great experience!
Michaela Bates: Closed an hour early, very inconvenient and unprofessional
Peter Soto: Hours are wrong.
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9. Macy's - Lenexa
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· 1468 reviews
11201 W 95th St, Overland Park, KS 66214, United States
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Rachel Babb: Very friendly associates. The store was well stocked and had what I needed.
Michelle Rose: I have loved Macy's for many years. They always have good sales and great deals on their clearance racks. I love the quality of the plus sized clothing, especially. Highly recommend!
BiggE Q: Big Store not that great of selections no big sale items. Everything is going to online sales witch i HATE.
Bageesh M Bose: Big store, i like their backstage where we can find items with less price
Delia Cruz: All it is excellent.
Mississippi Atlanta: More people than I thought shopping in store
Carol Miller: Found exactly what I needed!
Aquilina Marcum: I am not crazy about this location because the merchandise availability is not the same as the one in independence, MO before they closed that one.
Alfredo Justiniani: Muuuucho muy caro
freddie harper II: Found a parking spot fast
ALISSA HENDERSON: Clean and prices are great
Melissa Whited: Bought my dress here after shopping 3 other places. ⁸
EX7mods: I was pleasantly surprised to find out the mall is not dead at all. I was just passing through but definitely will be going back.
DaD22 AD200: I went there to buy perfume and there is wonderful lady how helped me Shantiel with high kinds she make my day
Jessica Halford-Crapo: I haven't come across a Macy's I didn't like. Now some are better than others. But over all a great store
S Swoope: Macy's has changed a lot. Not impressed.
Donna Kuykendall: Ladies room was disgusting. Merchandise tossed in piles everywhere. No personal service. Like a Walmart.
Shirley Mcentyre: Issue with the beauty counters not having stock the type of Cosmetics that you like or discontinued use
don martin: Needed pants and shoes. Got great deals on both for work. Everyone was pleasant.
Hande Küçük: Friendly staff and a very nice location and store. I loved it.
David Moreland: Very helpful
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10. Off Broadway Shoe Warehouse - Kansas City
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· 163 reviews
1811 Village West Pkwy #0115, Kansas City, KS 66111, United States
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Thao Nguyen: BAD SERVICE! The store had promised a lucrative incentive - a $15 reward for every $200 spent - and had requested me to sign up with my phone number. I had expressed my concern about the authenticity of the offer and had asked for a membership evidence. However, the store simply assured me that providing my phone number was enough. The following day, when I returned to make more purchases, I were dismayed to find out that the store had reneged on their promise, claiming that I had not signed up for membership and therefore, were ineligible for the $15 reward.
John Calkins: Awesome employees store manager was so helpful
Dale Vanek: The bogo deal with 50% off second pair is a joke. Basically if you read the fine fine it excludes ALL major brands. It is so confusing, you don't know what qualifications you need till at the register. Every person I saw at the register did not qualify. One employee said to the other "you going to run a register too so you can get a bunch of complains as well?" So they know it is confusing as well. Gimmick to get you in the door.
Chris Olsen: Most confusing bogo offer in the world. Nothing qualifies with the other after 45 minutes of swapping shoes I gave up.
Colette Chandler: Good experience in store and with staff. Also buy 1 get one 1/2 off!
Gretta Armitage: Great deals
joe campbell: i went in for the first time ever yesterday to see what type of shoes they had but i wasnt sure what i wanted so i asked an employee. that employee was nice af and helped me completely so now i own some new boots. thank you ja'diz you did amazing
Bonnie Gipson: Very friendly atmosphere. Lots of choices to choose from.
Im just being honest: Bait and switch..!!
victoria d: Great variety overall, need more wide feet options!!!
Phillis Godwin: Lot to chose from. Well stocked.
Michael Swim: Should be NEGATIVE 5 STARS....Went here to buy shoes as I have a couple of other times. Found the shoes I wanted went up to cashier to pay ,I didn't know that there was a special direction to go to the cashier. I did not see a do not enter sign so was standing by the cashier waiting for her to finish checking out someone thinking I was next when I saw a woman with several shoe boxes on the opposite side from me so I let her go next and more people were going around that way. The cashier saw me standing there looked my way several times and never bothered to tell me that I was in the wrong place until she had finished with that lady and another lady from that side went up to the cashier so I asked when she was going to check me out since I had been standing there at least 10 minutes or more. That was when she informed me that I should not have come that way because there was a DO NOT ENTER sign which I never saw. So I left without buying the shoes and will NEVER EVER go back there again and plan on telling everyone to do the same.
Blossom Trina: Selection of shoes is great , customer service could be worked on a bit.
Jimi LaVine: Good selectionGood prices
K. B.: Huge selection but They don't make it very clear on their sale at all so by the time you get up to the checkout out of the long line You're Pretty much out of luck on the sale price because you didn't get the right thing because they do not make it clear at all
Elizabeth Knight: I do love coming to off Broadway but the fact that your site say you close at 10pm really upset me when I come down with my son to get school shoes and you are close already and it's 8:15pm
Anonymous One: incompetent manager, Who can't even update the business hours.
Bill Goodfriend: Good selections, good prices & friendly staff.
Patty cavlovich: Very busy today.but the help was very friendly and helpful.
J C (JayyBeRappin): Clean, friendly, and quick service!
Kenneth Flynn: This store has changed. The men's section is less inviting than previous years. The woman's section has taken over the store
11. Shoe Carnival - Lenexa
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· 651 reviews
11772 W 95th St, Overland Park, KS 66214, United States
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12. Rainbow Shops - Kansas City
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· 60 reviews
4403 E 50th Terrace, Kansas City, MO 64130, United States
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13. Shoe Carnival - Kansas City
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· 340 reviews
8121 NW Roanridge Rd, Kansas City, MO 64151, United States
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14. Rainbow Shops - Kansas City
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· 111 reviews
1312 E Meyer Blvd, Kansas City, MO 64131, United States
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15. Macy's - Leawood
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· 851 reviews
5100 W 119th St, Leawood, KS 66209, United States
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16. Famous Footwear - Merriam
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· 127 reviews
5824 Antioch Rd, Merriam, KS 66202, United States
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17. Dillard's - Lenexa
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· 1001 reviews
11601 W 95th St, Overland Park, KS 66214, United States
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18. Rainbow Shops - Kansas City
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· 163 reviews
3120 Prospect Ave, Kansas City, MO 64128, United States
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19. DSW Designer Shoe Warehouse - Overland Park
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· 341 reviews
12160 Blue Valley Pkwy, Overland Park, KS 66213, United States
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20. Ross Dress for Less - Kansas City
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· 528 reviews
8600 Ward Pkwy, Kansas City, MO 64114, United States
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