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1. KCShirts - Kansas City
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· 0 reviews
1316 W Hickory St Store Front, Kansas City, MO 64102, United States
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2. Urban Outfitters - Jackson County
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· 221 reviews
520 Nichols Rd, Kansas City, MO 64112
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Mariia Hastello: Тут можна знайти дуже цікаві речі та товари. Бувають суттєві знижки.
Carina Devera: If you have a stroller or handicap this place does not comply with regulations. I visited the store two days ago, and on the first level the elevator does not work. My partner had to carry the stroller done the first set of stairs. Second level elevator does work. But I can’t imagine someone who was in a wheelchair being able to shop due to this issue. Please fix it, the neglect is not a good look on the store .
GG Ford: Some interesting things but markup is vulgar. $20 for a trinket toy or 60$ for a throw rug.Get real.
Min Choi: Eh
Chad Stoos: Whenever we are in KC, my daughter has to stop here to shop. The staff are always helpful and there is enough of a selection to keep me stuck there for some time while she's trying on her finds.
Christine Darden: 5/5
Angela Kelly: Love that I can always find cool things here and great deals.
Laura Fromm: I received a gift over the holidays that came in a different color than advertised. I returned it, marking that I would like a gift card in return. I was planning to simply rebuy the comforter in a different color. Urban received the package and never processed the return, so I called a few weeks later and they noticed this error and said it would process, then Urban mistakenly returned it in the form of credit to the original purchaser. This was a gift to me, so now the person who gifted it awkwardly contacted me asking why it was returned. I called urban outfitters back and they said they would not give me a gift card as they cannot reverse this payment. Seeing as the error is on them I would’ve expected better customer service and that they would still either resend the original item or give me a gift card. if I’ve ever had an error with another company they have always made it right… figure I would share this experience as if I would’ve known I would’ve selected an item from a different store. It’s been frustrating to say the least
PB Muels81: A lot of trendy clothing, one of the girls favorites! Also had a chance to see the Plaza lights, and Spiderman protecting the Plaza!
Julie Davidson: We hit this unique store on our Plaza Lights Day every year ✨The gifts you can find here are awesome!!! 🎄 🎉
Susan Hofmann: Urban chic and trendy clothes and outerwear! Trinkets and unique games and personal gadgets finish put this shopping experience!
Syd Adams: cute clothes. super duper pricey.
Guseul Yu: So great!!
Michael Weathermon: My daughter loves everything here
Dana Doyle: Be careful going in. My daughter was profiled today, followed around and made to feel like a thief..
Scotty McMasters: Not as good a selection of stuff there anymore. Not bad, just not for me. Maybe I am getting out of style.
Randy K: Great selection and wonderful staff.
The Laydee Bea: I’ve Had the absolutely worst Experience in the store. Purchase the item from this store and had to return it and was given a gift card that didn’t work. Explained the situation to the store was told to find my Receipt I went and found my receipt and was told their was still nothing that can be done. Called customer service was told I was to talk to the store where the mistake was made. Now I’m out $150 for a store mistake when I have the gift that was given to me and The receipt
Asia: Is this location closing or something? I came in to look for a jewellery dish which you'd usually find on the lower level...that level was dang near empty! Some of their items had dust on them as if they'd been sitting for awhile. I know the pandemic might've played a part in the place looking like it did but I think it's time for some new merchandise. Not to mention, there were no associates around to help.
Kathy Nguyen: I think it’s important to have the dressing rooms available anytime you go into a clothing store. Understandably with COVID-19 I can understand why some clothing stores do have their dressing rooms closed however the urban outfitters website specifically says that the dressing rooms are open. This is my second time wasting 40 minutes to drive to urban outfitters only for them to tell me that their dressing rooms are closed. I tried to call ahead, probably 20 times, with no response before driving there. To my surprise the sales associate told me that the dressing rooms are closed today because they didn’t have enough people working. She also proceeded to tell me that the phones weren’t answered because they were on their lunch break. Oh for 2 hours??? Ok. Maybe have a social media account that posts whether certain services are open or not. Sales associate was lazy and in empathetic. The only positive thing I have to say about this store is that Kelsey is a good worker.
Fancy Dancer: Haley, Kelsey, and Amanda all worked together to provide me a great shopping experience.
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Clothing store
3. H&M - Jackson County
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· 331 reviews
440 W 47th St, Kansas City, MO 64112, United States
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Marilyn Solsky: This is the second time I have had a bad experience with a return at this store. The first time was several years ago; I had not worn the item, but there was a powder transfer from trying it on and the sales clerk would not accept the item for return. I took it to the Overland Park store and returned it without a problem.Today I had a horrible experience in the store. There were only a few people in the store, but the people ahead of me had a huge order. The clerk, who was new, was doing his absolute best. He deferred a couple of time to his store manager who was only aligning shoes on a shelf; one time he asked her if an employee who was no longer working there could still use her employee discount. The manager came over, engaged the person in conversation, as if she were an old friend, saw that I was waiting and went back to rearranging shoes. The second time she came over I asked if she could help me, but she waited long enough that the kind clerk was finally able to help me. I was incensed by her lack of customer service and after thinking about it, decided I would return the item right then. Because I called her out on her poor customer service she said I had disrespected her, she refused to take back the item and said she would call security. I am not sure she was the one who was disrespected. I admire H and M for trying to recycle clothing, but not enough to tolerate poor customer service or nonresponsive managers.
Tasanee Dumas: will not be coming here & I am a plaza resident.Was talked down by a cashier & manager (associate number:556647) tonight after paying $100 cash.. shopping with my boyfriend.I got some pink shoes for my birthday dinner, we had our dog with us so I had to help my boyfriend with his wallet so I was the main one in this transaction handling money.I gave him the $100 bill with a $38.83 total, he gives me back $21. He then calls the manager to open the drawer and says “wrong change.” , she walks away. (i do not understand why she did not handle the transaction after this point as a retail manager).After she walks away, he tries giving me back $40 and a $1 bill is all I had after he took the $20 from me. I told him, no this is incorrect.My boyfriend steps in, mind you he is deaf so sound is not apparent to him. Tells him he doesnt trust him with the money, please get the manager.The manager steps in and goes “are we yelling?.” I go “no one is yelling.”, her response “please don’t yell at my sales associates.” , mind you- no one was yelling & my boyfriend is deaf holding a dog.I then explain to her what happened, she interrupted me to say “let me talk to my sales associate first.” which then that associate tried to say he gave me the money ($61 which I never got) and then tries to play it like we were trying to get more money when we never got the correct change to begin with.We left with the correct change and a sad place it my heart because I will no longer be shopping here as a plaza resident.I would give 0 stars if I could, this used to be the best place to shop since I was younger. Now it’s gone down hill, need new managers who assist & employees who know how to count accurately + have customer service.
M Metro: Great prices
Alexavier Galicia: A baddie helped me choose a fit, 10/10
Brandon Motley: All of these items were on a designated sale rack, but were not on sale. The company’s “price point strategy” is confidential and can’t be shared with customers. 🧐- unorganized- fitting rooms closed- low customer service
Leslie Pyle: It was a very unpleasant experience. There was no music playing and the associates were slapping hangers loudly on the racks and it was really annoying. Also, the fitting rooms were closed. H&M sizes things weirdly so I have to try things on there.
Dubraska Arias M: Consigues ropa de mediana calidad a bajo costo. Si eres de Venezuela, este es como el tijerazo o graffiti
Joel Nickel: Good clothes! No restroom.
maddi ann: super kind staff and let me try on jeans when they were still closing! not the best selection of clothes for skinny/petite but still good
Drew Sasse: Had exactly the black button up shirt I was looking forReasonably priced and able to get in and out quick and still make it to work on time
Elisha Araiza: The employee, Rasiel did greet me when I came up to the register. The only time he spoke to me, was when an item rang up incorrectly. Nor did he thank me for my purchase. Most rude employee.
Morticia A: Both dressing rooms were closed. Absolutely insane. This is a clothing store. How is anyone supposed to try anything on!
faceless kelly: Lots of beautiful apparel, unfortunately my size wasn't available. Will be back soon.
Kawana Coleman: Cool place
Kass Sjo: Staff unhelpful, selection limited.
Chad Stoos: Another place my daughter drug me to while on vacation. She enjoyed shopping there and found plenty of things to use my credit card for.
carlo clark: Dressing rooms doesn't have anywhere to sit your own clothes. Dressing rooms have more dust than square footage. I felt dirty after leaving the Dressing rooms.LORD forbid you drop anything on the floor.
Jose Vazquez: Not a bad selection. First floor is women's and then there's an upstairs for men, with a small infant section. As big as the store is you'd expect a greater variety. None the less it's a nice place with great valued clothing.
Niki V.: I really need the Country Club Plaza location to get their store hours figured out. Or at least the signage needs to match the store hours online. This is getting very annoying at this point.
Joey Foster: They won’t let you return items. I tried it on, it didn’t fit, I returned it within the 30 day timeframe and they told me it looked worn so they wouldn’t accept it. *I had folded them because I knew I would be returning them. They don’t have changing rooms, so if I can’t try something on in store, and they won’t accept the return, then I don’t know what I’m expected to do. I liked H&M before, but I will have to find another store. Even though I’m sure they don’t care.
Bardiya Molae: Manager is so mean. she said sales tag are not right.Mam it isyour fault. Do your job.
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Clothing store
4. Express - Jackson County
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· 101 reviews
429 Nichols Rd, Kansas City, MO 64112, United States
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Benno Landfair: The people are rude.
fernanda y. sotelo: the worst customer service the manager makes fun of customers do not go there
Judy Sebert: My kind of fashion. Really easy on the eyes and simple to decide.
Seth Scarborough: Decent store, good prices, AMAZING staff!I was coming in for a wedding from out of town and didn't realize that my old suit didn't fit anymore. I walked up to the first employee and said, man I need help. Luke was understanding of my limited time and was an absolute pro. Got a nice fitting suit, decently priced in under 40 mins.Big shout out to Luke again! Someone give that guy a raise!
Kate Porter: I was pleasantly surprised by my recent shopping experience at Express. I do not enjoy shopping and am usually pretty irritable when I have to buy clothes, but Jesse turned my attitude around at check-out. He is absolutely professional, and I appreciated his positive attitude and friendly conversation. Thank you, Jesse!
Yogi: Great shopping
James Goddard: Was good
Lori Quinn (Lqbesty): Loved the selections here
Kimberly Henderson: This store has become my go to for quality professional attire at reasonable prices. I shop in their clearance section and never fail to find classy, contemporary slacks, 👚, and 👗 in my size.I always feel invited and valued. Staff are helpful and accommodating. The deals are extraordinary especially considering the Express 💸 that I earn! I have purchased a $95 dress for $5.25.
Bobbi Sheridan: I came in to Express on a VERY time-limited mission to find a black suit for an event that was happening in two hours. 😬Cameron went above and beyond to make sure that I had everything I needed and made the shopping experience easy and as stress-free as possible. Give this woman a raise! She makes this company 10 times better!
Charles Wells: Not alot of dudes clothes. A little pricy but it's a store on the plaza so what did you expect
Sebat Hadah: Props to the short African American woman and the short bald guy. My fiancée and I showed up mere moments before the store closed and they were not only helpful but patient. No sass no attitude.
Franchise Mr Lawhorn: Okay
Sara Carvajal: Excelente
Stacey Warren: Love the new line.
Hilary Noonan: The people working there are very nice, but the quality of materials is poor. The majority of clothing is made of polyester which will cause us lots of environmental problems down the road.
Aldinton Allie: Very good service! Lots of good options
cristina magallanes: I am an a list for the express card so i shop a lot at express and no one greeted me and when i wanted to try on clothes no one took my items to a fitting room and no one was around to open one for me. I didn’t like the treatment at all when another lady came in with heels on she was greeted and treated differently. I was wearing a casual outfit with tennis shoes and i never imagined my clothes would make a difference. Horrible service
Fatima Fazli: Terrible. Height inventory turnover, worst cunstoer service, never coming back
Aaron Perez: Very good service
Samuel Simpson: Good enough
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Clothing store
5. Forever 21 - Jackson County
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· 300 reviews
111 Nichols Rd, Kansas City, MO 64112, United States
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Josh Dilly: Fix your AC, it's like a sauna in there
kobe tran: My best friend found the perfect denim jacket here.
Rynesha Simpson: Love my job it’s good place to shop and work in
Ashden Prine: Was shopping here with a friend and we were treated extremely disrespectfully by the management.
steph J.: Sooo I usually go (to a store that will not be named) up the street, decided to go here instead. SO glad I did. I was looking for a few things, killing some time. I walk in, the Mgr had on a hoodie I bought at another location but w/ matching pants!! 😍🔥 Luckily they had one pair left that Chris helped me find.. In my size!✨They were doing inventory so Brandon gave me dibs on some suuuper cute sets. I go where my shmoney is appreciated and this is it. The clothes, but most importantly the staff and customer service, impeccable!! Truly enjoyed my experience.. Go here!!! Shop here!!
Desiree Agne: Went to forever 21 and V was so helpful and nice. I’ve never had that great of an experience at this location but V 100% changed my attitude! They were amazing!!!
maddi ann: staff wasn’t helping much, just really talking with one of another and not the best clothes
Taylor Henderson: Austin is the best!! We visited from out of town and he made our shopping experience great.
Shelby Mabery: So, they don’t sell anything over a Large here, just FYI
Dylan Sone: Felt like a kid again trying different clothes, ended up buying a straw hat made for women but who cares because I liked it.
Wendy Miya: No plus size section like advertised. Cute ambiance though.
Kelsi Sorensen: love the staff, love the clothes. it’s just SO hot and uncomfortable. i didn’t want to spend more than 5 minutes there. i feel bad for the workers.
Iliana Colston: My 5 stars are for the employee at this location named Ethan, when I was checking out I wanted a second item( I already had one in my size and one color, could not find same item in a different color and also my size, they only had a way bigger size that definitely would have not fit) Ethan offered help and even took me to where the item I needed was. He was super friendly and helpful! Thank you Ethan!🙂
Steve V.: I took my teenage daughter clothes shopping there. Stay away! They closed their dressing rooms.
Lisa Green: Not for me the quality of the clothes are cheaply made.
Janet Taylor: Simone A is the rudest person. Totally ignored me for help and 2 other customers.
Annabel Uwaemenyi: Hi, Colby! Hi, Austin! Thanks for mishandling my complaint against Colby so we'll during my visit on Thursday.Colby has blonde hair and he likes to pretend he's organizing clothes on a rack if he suspects you're shoplifting. I caught him in the act.You've been reported. Heyyyyyyyyy!!!
Danielle Perkins: Not bad. Although their clothing could use more color. Because of this it took me a while to find something I really liked. I love color.
Justin Wilkerson: They no longer have a children's section.
Mariah Gomez: The store specifically states that it closes at 7 p.m. when it really doesn’t, this store closes doors way earlier than that. I’ve shown up 20 minutes before closing time and they prevent you from going in. I was completely ignored as I stood outside at the entrance doors trying to get an employees attention. Plain ignorance is no way to treat customers. This actions done by them is complete rudeness.
Sylvia Woods: Great
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Clothing store
6. UNTUCKit - Jackson County
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· 24 reviews
234 Nichols Rd, Kansas City, MO 64112, United States
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Felicia: The attendants in this store are so very friendly and attentive. They made us (especially my fiancee) feel special. They had such good customer service that is hard to find. I will be returning to purchase more clothing for my fiancee
Mari Clements: Helpful sales people! I might have wished for more color options in store, but they were at the end of a big sale and very willing to order anything I wanted.
Bryan Kouri: Great fit. Great value. Very nice store w friendly staff.
Keith Jones: My first visit to your store and had a wonderful experience as the sales team was able to get me in the shift I was looking for, and a great fit.
Susan Murphy: Good product. Very small store. Limited availability. General feeling is friendly but not able to help us too much. 🧐
John Muhlhauser: Blown away by how amazing the staff members were. Brandon and Scott represents this store/brand extremely well! They were able to meet my expectations and then some. Very impressed with the customer service I received, I felt very welcome the moment I stepped into the store. Highly recommend
C G: Shirts fit great. Bought some and loving them.
Travis Bolton: Not my thing if your bigger then 3x
Daryl McCleery: Do it! Performance dress shirts are fantastic!
J D: Love these shirts
Anthony C: Customer service was good. Not everything in stock. Nice shirts, though about 30% overpriced.
Jon Crouch: Spent $200+ on two shirts. Left the store with no shirts. They have to be shipped to me, 5-7 day wait. However, just a couple hours later the very helpful staff called me to let me know they could get them to me sooner. In fact they did an overnight delivery! So happy! Really appreciate the extra effort!! They had gone back and re examined the days orders and found a way to get my size to me quicker. Not too many places do that!
Jeff Smith: Nice place got whati wanted
Matthew Dexter: Great service and stylish shirts
Dan Wong: Nice place to try new shirts. Seating area and free bottled water wss a plus.
Brian Adkins: Great place to shop. Good selection. Friendly customer service.
Paul Harder: I was pleasantly surprised how nice the shirts were and how they fit. Easy to size correctly and the staff was incredibly knowledgeable and helpful. Wish it was a public company. I would invest!
Fabio Suave: Had to give this place 5 stars because it's only review is a 1 star rating that said "no baby changing station in the bathroom" sorry lady but not every business caters to the convenience of your baby messing itself why don't you just not bring it shopping next time
Letty: There is no baby changing station in the bathroom.
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Women's clothing store
7. Free People - Jackson County
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· 24 reviews
440 Nichols Rd, Kansas City, MO 64112
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Rebecca Baxter: Rude, rude, rude. The 2 girls that were working when we walked in (6/15 @2:30 pm ish) stood behind the counter gossiping and did not approach or speak to my husband nor I once. After I was holding 10 items one finally asked me if I wanted a dressing room.When my husband asked for a size the response he got was, "I guess I can do that"Bc of this we got online in the dressingroom and ordered the items I liked from Bloomingdale's.The only reason I'm giving two stars is: we did buy one tank that I couldn't find online. A new employee; short tan women was working w glasses help us. She was sweet and friendly. If she had helped us in the beginning we would of had a large purchase vs the $38 tank top.
Gabbie Evans: Was at this Free People on a girls trip to Kansas City. There were five of us and we can be a bit much when we’re all together but the staff was absolutely wonderful. Akira was especially helpful and so so kind to us all!
Mariia Hastello: Цікавий одяг.
Bryndi Thompson: Bummed they locked the doors right before 7pm tonight but online it says they’re open until 8pm.
Don Turnbaugh: My wife absolutely loves this store. She loves the windows and the way they’re set up in #fashion.She has quite a bit of their clothes in her walk-in closet. #AlwaysFashionable!!
Lenora Wuattoux: Sensual, feminine, ruffles and pearls.A boutique for confident women.Lovely creations in beige, whites and a few complimentary colors.You will love this place if you are confident or, you are buying for a friend that loves that soft yet sexy some what vintage with a modern touch . Clothes that mk a statement.FREE PEOPLEA LOVELY BOUTIQUEON THE PLAZAHANDICAP FRIENDLY$$$
Caroline Herbig: The front staff talked about politics openly and loudly while I was shopping. I was going to buy quite a few items but decided I will order elsewhere.
G L: Not even acknowledged when walked in the door, and then the worker truly had no idea what she was doing while processing my return and purchase. Please do better.
Regan Wells: My favorite store on the plaza.
Marlo M: Very cute, as well as fashion forward, clothing. However, very cheap material and definitely overpriced.
Aaron Bearce: Rip off stores closed now!
Jackie: Cute!
ET: Small but adorable store. I’ve shopped here for several years but cut way back, presently completely because of the poor quality. The staff are really sweet and helpful. I have purchased a lot of Free People merchandise, but I’ve had some items like dresses and tops end up with really bad pilling, socks pull apart, sweaters literally falling apart and jewelry also falling apart completely, and for the price this should not be happening. Free People doesn’t stand behind their merchandise which was the ultimate downfall for me. Very disappointed. I do miss the wonderful staff.
Dev Kant Kumar: Good store in view of the clothing for men and women or kids
Fonda Perkins: Loved it! Has great pieces and great people!
Barbara Garcia: A little pricey but the employees are very sweet.
Minjia Tang: One of my wife's favorite
Kimberly McDonald: Love this store and NOW that I know I can order online and pick up in the store I love it even more. AFTERPAY also works with Free People. If you havent heard of AFTER PAY check it out Its AMAZING...bout this AMAZING reversible bag....
David Rosazza: One of my wife's favorite brands
Kathryn Schlotzhauer: I was in a rush.I will go back when I have more time.Purchased 2 cute body suits.Live them.Good service,
Marie Gail Stratford: Owned by the company that owns Anthropologie, this is a fun, quirky store to buy cute stuff that you definitely want but probably don't need. Sizes are mostly junior with some misses available. Staff is friendly but not overly outgoing. Probably a good place to shop for younger women and girls, not a great place for the older crowd.
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Department store
8. Macy's - Kansas City
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· 1120 reviews
400 NW Barry Rd Ste 150, Kansas City, MO 64155, United States
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Sara H.: Love it.
Adriana Miranda: I have been a loyal customer for 10 years and I am very disappointed on the service I received today.I had a return, it had been a couple weeks over the 30 day new policy and the associate told me that because of the time the items were not returnable, I asked to speak to a manager, when she showed up, (Chika is her name), she did not introduced herself and simply said "The items are not returnable because is been more than 30 days", she turned around and offer help to somebody else and left me there, didn't look at me or wait for a response, like I was invisible, I had to go around where she was to ask for the store manager's name, she said the name is "bolgena" I asked her to please write down for me, she said "We are not allowed to do that", I grabbed a piece of paper and asked her to spell the name for me, she said "The name is bolgena". and turned around to help the other customer, I was about to loose it so I left and went to another counter to get the store manager's name. Julie at the jewelry counter was amazing, she could tell I was upset and offer to help, she stated they can do a one time exception on the new policy and she did the return for me. Thank you Julie!I want to say, the main reason why I am so upset is not because I could not return the items, it is because how I was treated by CHIKA. She should not be in a manager position if she is unable to show respect for customers, needles to say, to provide customer service.
Jessica Collins: Been going to this Macy's since it opened in 1979 and so happy it is still open! I miss the old indoor Mall days but when I visit this Macy's it brings back great memories! Parking is way sufficient, and the clerks I interacted with were very helpful and friendly! I will continue to hang out at this Macy's, it is convenient and usually has what I am looking for!
Derrick Butler: Macy's isn't like how it used to be. Selection of clothes is way down.
Sandy Kindall: What's going on with Macy's? Their selection of clothes is sparse, and the quality is not what it used to be.
Anna Alonzo: Great customer service in the beauty counter. I was able to find a hard to find beauty product with the help of an associate. Very clean and well organized store. I was very impressed with the variety of clothing options for the whole family.
Roger Schieber: Friendly & professional staff have helped me size the watches I buy from their online store. Visited two years ago and again in April 2023. Both times, the store was very clean and organized.Unfortunately, they are not properly staffed at times. Made a special trip on 4/30 to get a Fossil watch band resized and nobody could help me. And yes, I bought it from Macy's.
Charlie Smith: Fun but a bit empty without the mall
David Moreland: Good to shop
Mike Oneth: Good visit. Customer service helpful on picking up my package.
Mike Holbrook: Purchased nice men's swimsuit. Fair price.
Gentle John: Good service from friendly people. Lots of sales. I will be back!
George Tombaugh: going out of business
Terrie Franklin: It was okay. I didn't find anything. Had to have them order my dress. This store doesn't carry petites, which was a real disappointment.
Lori Simonis: Very nice store but very quiet there. No One was shopping and the parking lot was nearly empty. What a shame because the sales staff was excellent, the clothes were all beautiful in the racks, so was the shoe and the cosmetic department. I really hope this store doesn't end up in the chopping block!
Gabrielle Hofmeister: Went with my sisters to go help them pick out a dress for their dance on Friday. Best customer service I have received in a store for years! Thank you to the three who helped us out!
Leah Lambart: The store is still pretty nice if a little outdated. We stopped on a Saturday evening and it was almost empty. They had all kinds of internet returns that were marked down. They also had lots of sale items marked down quite a bit. They have very nice products and it was well laid out. They still have furniture and mattress upstairs as well. Nice to try the purple mattress in person.
Shannon Meyer: This store used to be awesome, now it's just another dying department store. The floor inventory is less than half of what it used to be. Still very clean, but the bare shelves and displays, low selection in anything but the junior department (WHY?). The older shoppers like myself, that have been diehard Macy's patrons for 40+ years have little selection to choose from.
Debra Hovey: It was okay, disappointed in petites!
Roxana de zaldaña hernandez: Good
Carlos l Barrios: Good place
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Clothing store
9. J.Crew - Jackson County
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· 44 reviews
519 Nichols Rd, Kansas City, MO 64112, United States
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Tamara Smith-Hinchey: went to the Kansas City Store at Country Club Plaza with my biracial daughter. The staff was very disrespectful and staring at her, and following her through the store. They were whispering and looking at her with disgust. My daughter brought it to my attention and I looked up at the ladies. They both stared at me rudely and I looked back with a questioning look. They again looked at my 21 year old with disdain. I loudly stated. “ I guess they do not need our money in here Olivia!” I said this while looking straight at them. We walked to the door and as we were exiting someone asked if they could help us. I replied, “no”. This happened today at approximately 125pm to 130pm. It is very unfortunate to experience this kind of micro-aggression and to be made to feel less than, in one of my most favorite stores that I enjoy. Unfortunately, I was not able to try on the dresses I was eyeing because of racism.Horrible, disappointing experience.
David Rosazza: Nice store
ps4 gamerz: I didn’t know until today that I can’t take pictures of clothes inside the store of j crew 😂😂😂😂 anyway is grandpa store not for me and I’m going to tell everyone i know to not go there for the psych service
B M: Older woman working was incredibly condescending. I think I mixed up fibers talking about dry cleaning and she rudely rolled her eyes and corrected me. Definitely don't like being belittled prior to spending money somewhere.
Sarah: Rude associate. Will stick to online shopping.
J Franz: Courteous employees!
Stephen Larson: I have purchased some dress shirts from here and they are always great quality for a great price (on sale online for in-store pickup). Fantastic customer service when you arrive!
Andrew Johnson: Discovered JCrew only recently. Beautiful, well made clothes at affordable prices.
Mark Swanson: Nice sale on sweaters
Francisca Salazar: Ropa muy linda y trato amable
Shiva Elle: Beautiful store, I like their women's outfits more than men's.
Leanne Kubicz: Attentive, friendly staff. You can find lots of bargains when they run big sales.
Jim Phillips: Standard
Eric Carrell: Lovely staff; lovely store. I always shop here.
Cleo Goeckner: Had the best experience here today. Everyone was nice and very helpful. I was looking for dresses and they even looked through the recent online returns to see if they had any other styles I could try on. I ended up finding a couple great dresses and left very happy! Thank you again!
Zeal Zillner: They are very conservative.. 25 yrs ago I absolutely loved their clothing... I did a lot of catalog ordering back then so this the first time I ever went into their store...wasn't impressed at... I wanted something in a loafer and They had nothing... How weird is that. They had some shorts and pants out front of the cash register and I couldn't tell if they were women's or men's clothing... What does that say.. And the dark colored ladies pants that were in the women's section looked men's... Ulgy looking... I love their leather loafers without the tassel.. I get it.. Its summer time...but still they didn't even have summer loafers... This store has changed a lot from back in the day when I ordered from their catalog... I wasn't impressed with one thing I saw in there.. Which is sad because I use to absolutely love their clothes...not so much now😭
Joel Graham: Too expensive for me.
Jake McCain: Best experience I have had at a Jcrew. Ask for Elyssa when you get in. She’s good.
Travis Pierce: Always have what i am looking for; my only complaint is the missing tall sizes in store. I have to have all of my shirts shipped to the store.
Staci Hopkins: I had the same experience that Mickey L had. I went in there on Mothers Day 2017. Not one person said anything to me. The lady that choose to not say anything greeted the woman that came in after me. This irritates me because I work in the plaza part time at Sur La Table and I make sure I greet everyone even if I'm with someone. Saying "Hi" goes a long way. I dont like to go places I'm not wanted. HUGE coaching opportunity.
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10. Macy's - Leawood
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· 851 reviews
5100 W 119th St, Leawood, KS 66209
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Chris Godfrey: Even though I didn't buy anything, the sales staff was friendly and informative. Felt like an old school Macy's experience.
Kenneth Moeller (The Dane): Great service as usual.
Asia E.: I was assisted promptly upon entering the store. The lady was from a different department than I needed but she did her best to assist me with my concerns.I'd planned on making a return but was told I wouldn't be able to unless I'd purchased this company's products through Macy's and not directly from the company. I was disappointed because I'd spent time, gas and effort to come into the store. I also, wasn't able to exchange and get the free gift that was being offered at the time.While disappointing it wasn't this lady's fault she was simply stating the store policy, which I can respect. They've changed the store around quite a bit since the last time I was there so it's a bit challenging to find things now until you get used to the new layout but sometimes there's pain in progress.Overall the staff was professional, worked to assist and clearly stated and provided required information. Atmosphere is esthetically appealing and there are good deals to be discovered.
Cindy Kelley: Disappointed in the store's appearance, lack of quality in apparel, checkout was across the store...just no customer service.
Anthony Gee: Place was a mess. All the men's section pants were just mixed all toger. Took quite a bit of time just to find my size. Like worse than any Ross. The cashier was very pleasant though.
Mary Grace Boreen: Macy's located at 119th in Town Center, Overland Park, remains an upscale store to shop for clothing, jewelry, purses, shoes and undergarments. Clearance sales in most every department. Friendly staff. Few sales associates throughout the entire store. Clean and open aisles, not crowded. Disabled Access was not operational on my visit, today, 3-3-2023 on the North side of the Store. Ample parking with limited parking for Disabled patrons. 6-3-2023. Mgb.
Blaise Fearis: Great selection
Teresa Hill: Unfortunately today I was racially profiled at the Macys Town Center location. I was in the store for about an hour or so. While in there I noticed several different workers watching me. Never offered any assistance just watching. So once I purchased my items and walked out to my car a white police officer, drove pass me and just stared at me? I proceeded to drive away and that same officer followed me for about 5 min. Only to finally go around me after running my car tags I’m sure. So it’s safe to say Macys called them on me, because I was shopping while black is my theory? The parking lot was full of white women, and I obviously got singled out this was no coincidence. Beware people of color!!!This doesn’t deserve this one star trust me..
Carolyn Austin: Found the shoes I wanted and a sales clerk found them in my size. She was immediately available. Macy's has always been one of my favorite places to shop.
sarah sin: Easy to park.Quiet.Lots of sales downstairs.
Frank Campbell: Good location.Small selection of goods, and badly presented, especially in male section.No visitor discount as in other Macys locations.Not particularly friendly.
lorrie sparks: Sad to see macys becoming a dinosaur, cashier was excellent. Selection of items were minimal. Miss old days when box store/anchor store was grand pumba of shopping.
Mindy McLaughlin: Macy's is not what it used to be. Not one person available to help, Clothes are a mess, Maybe it's just the times we're in but it's sad.
Nancy Draffen Brown: A great selection of summer shoes for women. Get there as soon as you can before your size is gone!
lilian ryan: I love perfumes and bags at Macy’s
Sherry Jackson: Shopping for brand new baby. I love shopping for new babies I always go to Macy's and I always go to the clearance they always have good choices at a VERY reasonable price.
Lansa Johnson: It was a great sale
Candace Ross: The rack. That’s all I’m going to say and the shoes I particularly love this Macys
Steve Myers: Not the greatest selection of Levi's
Sandy Reed: Had some really good sales going on
Betty Noah: Very nice sale lady's
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11. Old Navy - Jackson County
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· 99 reviews
424 W 47th St, Kansas City, MO 64112, United States
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12. Madewell - Jackson County
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· 26 reviews
309 Nichols Rd, Kansas City, MO 64112, United States
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13. RAYGUN - Jackson County
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· 230 reviews
1803 Baltimore Ave, Kansas City, MO 64108, United States
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14. rue21 - Kansas City
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· 130 reviews
8600 Ward Pkwy Suite 2060, Kansas City, MO 64114, United States
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15. Charlie Hustle - Jackson County
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· 192 reviews
419 W 47th St, Kansas City, MO 64112
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16. EILEEN FISHER - Jackson County
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· 8 reviews
419 Nichols Rd, Kansas City, MO 64112, United States
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17. Anthropologie - Jackson County
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· 69 reviews
531 Nichols Rd, Kansas City, MO 64112
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18. Altar'd State Country Club Plaza - Jackson County
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· 32 reviews
436 Nichols Rd J-436, Kansas City, MO 64112, United States
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19. HyperKC - Jackson County
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· 18 reviews
400 Grand Blvd Suite Ste 418, Kansas City, MO 64106
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20. Rally House Power & Light - Jackson County
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· 115 reviews
181 E 14th St, Kansas City, MO 64106, United States
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