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1. DSW Designer Shoe Warehouse - Kansas City
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· 255 reviews
8679 N Stoddard Ave, Kansas City, MO 64153, United States
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Ambreen Villanova: I’m a big fan of DSW. I decided to go in to see if they have anything nice for the summer and picked up a pair of shoes I liked. My little one was with and she picked up a toy. We get to the register and the cashier greets us , she’s being super nice until I ask her for a plastic shopping bag. The cashier rang up the items and just stood there not bagging the items. I asked for a bag and she said we are going bagless. I was confused and said well maybe you should put up a sign so customers are aware. She eventually gives me a bag and says you have been warned for next time ! I almost burst out laughing ! I just rolled my eyes , said have a good day and went about my way. Just FYI everyone apparently DSW is going bagless.
David: Large selection
Fernando Porpora: Gran variedad y buenas ofertas.
Tori Snowden: Shoe size/selection has declined since the pandemic. It's a shame that you have to shop online to get what you need (anything other than the absolute most popular sizes). I'm guessing it's why other stores have gone out of business. Hoping DSW can keep it together.
Redeye Dog: I was greeted as soon as I entered. The Rep was very helpful in directing me on how to get my return processed. Only had to wait in line a minute and was done in about 5 minutes. Refunded promptly.. Low stress..
MariaS: Always great shoe finds at great prices!
Andrea Embery: Clean and neat!
Bre W: SHOES SHOES SHOES! Enough said…
E Park: Watched a man try on sneakers and walk out with them on and the box. Safe?
Randall Paul: Great selection, great prices!
Easton: I ordered a pair of shoes online that came scuffed up with no tissue in the shoes or box and dirty/worn on the bottom. I have ordered shoes from DSW dozens of times in the past and have never experienced this. I took them in to the DSW at Zona Rosa and was shocked at the lack of quality customer service. I explained to the employee at the register the state that the shoes were in when I received them and she called for a manager. I don't know if she thought my story was suspicious, but she never asked any questions or explained why she was calling for the manager. The manager came up and did not make eye contact with me, only said "this is how you received them?" while looking at the shoes and then told the employee to damage them out. There wasn't an apology offered by anyone for the state of the shoes, which is the very least they could have done.
Rochelle Kimbrough: Exceptionally organized!
Curtis Lear: My wife loves DSW. I personally don't care to go shoe shopping but they keep her happy.
Patti Blake: Out of a lot of sizes.
Vivian C: It’s bigger show store that has many selections. It’s located at Zona Rosa so it’s convenient for shopping and dining as well. Found the boots that I really like and happened to be on 60% Sale so I just grabbed it without hesitation.
Jaes W Overley: DSW is still a great place to find shoes at a discount, but the selection does not seem to be as varied as in years past.
heather anne: Shoes always look nice, but every time I’ve ordered from DSW, the shoe boxes come looking like they were ran over with multiple cars!!! They’re always cut and nasty looking.
Brendaliz Taylor: Good prices, great staff!
Lloyd Grisham: My first visit to DSW. I was looking for Birkenstocks for my wife. She loves them! They had the color I was looking for but not the correct size. I looked around and was impressed with the selection. I will check them out again.
Mrs H: Didn’t get any customer service help. Sizes were off had a 10 and couldn’t fit it was way to big in heels. My daughter is a 11 and she couldn’t wear the 11 they were like 13. To expensive. Choices were not flattering
Laura Cuadra: Well... I went to buy shoes, they are expensive and they had only one pair of shoes I wanted but both were different sizes, so I couldn't get them anyway!
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Shoe store
2. Shoe Warehouse - Kansas City
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· 92 reviews
3230 Troost Ave, Kansas City, MO 64109
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dalton thomas: Sucks it's closing soon
Lc Quarlez: Besides the only being too forceful everything's pretty okay
MOHAMED ABDI: He told me I can’t return the shoesBack and all the shoes are dirty not clean
Brian Owens: My hidden spot for a few goodies.
Teresa Diane Franklin: Love the prices
Angela Wright: Good prices found the shoes I wanted
Man Brodude: good price need a mask
Raylene Alexander: Walked there and was there at 10:15. Store was locked up and no one in sight.
Jeremiah Bradhurst: Great customer service and a good selection of shoes from kids to adults as well as various other items; jeans, shirts, et cetera. All of which is priced better than almost anywhere else.
April Appleton: Prices are high once you realize your stuff falls apart. No refunds or exchanges. Spent $300 and thought we got a good deal. That wasn't the case. Items were sized wrong. Shoes fell apart the 1st time worn.
Melody Mccully: The sign said open but it was locked up tight. He was rude to customers.
Debbie Sherman: Most horrible customer service ever! He would not allow my husband to continue to browse after spending money with his store. Unprofessional. I think he is a crack head because he had an accident at 3am where he ran through the fence hit the dumpster, 3 cars and my rental.
Matthew Falter: Don't go here
Chervaldric Williams: Yo! This place is better than the mall. I bought my shoes from there.
Trig Stewart: Outstanding. The owner is no nonsense. really knows his shoes. I was going to buy one pair of shoes and he suggested after asking me what I was going to do with my shoes a different pair of shoes. This pair of shoes I hadn't considered. But after putting them on, it was the shoes that I bought. I recommend the store for those with big feet
Mada Reliford: I don't know if he was the owner but the fella had an attitude out of this world and was so rude if I didn't have such lil feet I would have gotten my steal toe boots elsewhere but hey they even sale them in baby sizes
Dee Cain: Decent prices and products
Bruce Logan: Of the prices things you can buy.
Cynthia Branch: Mhmm
Brandon S: OG that run the place is hilarious
Franco Tirador 333: i fawqn love this joint. be brave and peep it out, this my jeans spot.
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3. Off Broadway Shoe Warehouse - Kansas City
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· 230 reviews
8600 Ward Pkwy, Kansas City, MO 64114
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April Hughes Cox: Great value. Great selection friendly staff
Griselda Guzmán: 👍
Renee Bannerman: I found 2 pair of shoes to purchase and followed the directions as per the signage for the BOGO sale. When I got to the register I was told that neither pair qualify and I wouldn't get the discount. I asked for clarification and was told that if the 2nd pair was more expensive than the first they couldn't be half price. I explained the first pair couldn't be half price because they were NIKE as per their signage. The clerk asked me to get the signage so I went back and picked it up. These signs are all over the store in front of many of the premium shoes like NIKE. It only says premium shoes have to be the first rung up at regular price. It DOES NOT say they have to be more expensive than the 2nd pair. Another clerk and finally,the manager, came from the back of the store. They reiterated their pricing policy. I explained again that's not what the store signage says. I was invited to leave the store and told they have plenty of customers. When I picked up the sign to take a picture of it I was told I couldn't do that. And the clerk's parting comment to me was to call me a racist! I'm never spending another dollar with this company.
Abundantly Blessed: i've gone in here plenty of times over the past 2 years and when I ask for help for shoes the manager Britney she's always rude. She never speaks when I say hello. She gives a silent treatment. I don't know if they do customer service training but she absolutely needs it. and when she does speak, she comes off ghetto and rude. Not a good look for the store. The front girl had her help find my daughter some shoes and she had an attitude. I absolutely dread coming in here when she works not a good time with her! i'm giving them one star because of their shoe selection is great.
Brian Gray: Fantastic time shopping at Off Broadway and while there found the perfect shoes. A couple of days ago, I had the greatest customer service experience from Shiane. She helped me understand the BOGO deal. I am definitely coming again and will be asking for her service.
johnny howard: My first time going to Off-Broadway in Ward Parkway Sopping center was not a good one, I guess I didn't get the memo about how the stores buy one and get the other pair for half price goes.The first thing is all the Nikes are off-limits for the sale. The second thing is that if you find another brand and the cost is the same as the brand you are buying they are off-limit. Third, they are steering you to the cheapest shoes they have in the store for the sale. I think if it was a customer-friendly sale they wouldn't put all these restrictions on their shoes. I've been to Shoe Carnival and I have not experienced this kind of restriction on their buy one get the other half price. Just a heads up to management you need to display these restriction some where that the customer can see them plainly because I wasted a lot of time picking out shoes only to get to the cash register and to be told that the shoes I had didn't work for you guys sale. And that was it for me I just went on line and ordered a pair of shoes it was less stressful. Thank you for hearing my complaint.
johnisafireman: Always can find quality shoes at an affordable price
Andrea Williams: Was too many shoes to make a decision. I like this store.
Loutinia Owens: The service was good but the security kept watching me cuz I was African-American
Gina Tanner: Not a lot of cute heels
Augustus Bundesen: Customer service was good. Prices are expensive unless you're buying multiple and getting one half off. Not a lot of shoes on clearance. Also a couple boxes of shoes I wanted to try on had mismatched sizes.
Jason Bryson: It's honestly a good shoe store. They have a decent selection and most sizes are typically in stock. It's a large store and so there's plenty of room to shop comfortably and not feel confined.
Shelley Wehmeyer: These poor managers. Chaos every time I go in there. One time a large $$$ refund did not process and never hit my bank account despite the receipt. It was due to terminal issues in the store. They couldn’t help me in store and blamed corporate. They could not call customer support and handle on my behalf. After 5 weeks and 6 calls with customer support where I was told no updates or told to call other numbers that never had anyone on the other end… I finally got my money back. Total headache. No one knew what was going on.
Lady M: The store manager working 03/19/2022 was rude and absolutely awful..the store is short staffed and with a manager like that it is easy to see why. She was rude and distant to store associates who are simply asking for help. She also liked to yell and them for no apparent reason. The manager Let a pregnant woman and her husband wait for 20 minutes because the associate needed help ringing up an item and the manager knowingly disregarded the associate. They decided to let her fend for themselves and continue checking out people who were behind them in line, including myself.. I left the store before they were even rung up!Seemed other customers were having issues as well, the manager left her associates out to dry. They were all trying their best, but their manager was failing them. Corporate should look into this.
Bianca Queen: Rebecca the manager was so rude my sister came in there 2.23.22 to just exchange a shoe she brought the previous( she just wanted a size up for her kid) the cashier was amazing but Rebecca was very rude to her and even her yelled at her, it’s a way you talk to people and she was being a real mean person she making you guys look horrible
Brittanie Dobbs: I spent over $354 on shoes myself and my children last night I had a great experience with the young lady at the register she gave great service through and through. I came back today to exchange the exact same shoes for bigger sizes and was told I owed 10 more dollars for the shoes. Which I found odd because it was the exact same shoes. At this point I’m calm cool collected I just wanted to know why I rarely shop there. My mother & sister go all the time and she highly recommend them, and we all use my mothers rewards. So they called the manager Rebecca her attitude is terrible she kept saying I wanted a “refund” and all I wanted to do was exchange my sons shoes for a bigger size. She insisted that I was trying to get money, she also said I was being “angry “ and all I did was ask a question. If a store has a policy I would happily fo whatever is needed it was the way she said it. The cashier that asked for help was crying because of how bad the manger was speaking to me the manager Rebecca told the employee if she can’t handle retail she needs to work some where else. And told her she can work the floor and someone else can cashier. No apology nothing this lady is apologizing and crying and I immediately told her I wasn’t mad at her and that it was her manager doing a poor job. She tried calling security on me saying that I needed to leave her store. I’ve never seen anything like it my life. I feel bad for the employees that’s a hostile work environment. And a poor example of what customer service should be.
Christine Monday: Great selection on display but not much stock.
Christian Gutierrez: I went in this afternoon to look for shoes for my godchildren. When I went to the cash register, the cashier was extremely rude. I asked if the shoes I had chosen qualify for a bogo sale promotion she said no in a rude tone…… when I asked if there were any coupons she muttered under her breath and I couldn’t hear her so I asked her to repeat and she said “o don’t know what’s on the website” sometimes it’s not what you say but more so how you say it …. Terrible customer service. While I was looking for a coupon online she walked away for a good chunk of time doing something else.. when she came back I payed full price for shoes and left as soon as possible. Will not be returning. Disappointed in general.
David Osborne: In and out pretty smoothly. Sign says masts required at the door but people are in going in without them.
Becky Verner: They have a great selection of shoes. The staff has always been helpful and professional. I enjoy looking around sometimes but at least half the time I'll always leave with a pair of shoes.. The only con about this place is the prices. I know that their prices are a little higher than other shoe stores.
Amy Little: Hours of operation were incorrect. Employee could not answer simple questions about purchasing gift cards or selection of shoes.
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4. Dillard's - Kansas City
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· 645 reviews
7350 NW 87th Terrace, Kansas City, MO 64153, United States
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Michael Donhauser (Mike van Dee): Großes EinkaufszentrumViel Auswahl
Alicia Jefferson: Mary in the Customer Service is a life saver!!!!
aida sharabati: Worst customer service
Regina Huffman: So nice, friendly and caring staff in the womens department
yvette hatfield: Love Dillard’s excellent service and friendly salespeople.
Raymond Randall: It's kind of like Macy's, but more luxury items. My cousin introduced me to this store. I love it.
Ryan Minnick: Memory is the most caring and professional representative at this Dillards. All the staff is exceptional however. I was helped a month or so ago by Memory and I meant to share my experience then. I was again reminded of how awesome Memory was as I witnessed her go over and beyond for another customer as I was waiting in line. I’ve always had great customer service at this Dillards in Zona Rosa. I just wanted to give her a shout out so she knows her efforts are appreciated. Oh and give that Lady a raise.
Vicki Smith: Great store. I love the brands they carry like Calvin Klein.
Evelyn Case: I wasn't @ Dillards I was next door @ TAO foot reflexology. 10× better than Dillards
Ahmed Ibrahim: I purchased 5 colognes and the lady there was treating me like I was about to steal em and I asked for samples and she said she couldn’t give me any so I asked do any of the colognes I purchased come with any gift she said no no no do u want em…jus rude and she asked me if I’m using a credit card I have to show ID I didn’t have no problem with it but she was jus racially profiling thts jus last time I come to this store….never experienced so much disrespect before STAY AWAY IF YOU ARE FOREIGN OR AFRICAN AMERICAN
Steve Ellington: Wife loved it
suzana hotaj: I shopped parfumerie for me and husband 2 days before ChristmasThe ladies in men’s department were very nice and very helpful specially with my husband, he has had time decided which cologne to pick.Then upstairs in ladies department it was more easy for me I knew what I wanted, I bought CocoWe had good time
Brandon Rice: Heather in the men’s department is exceptionally amazing. She first helped me a year ago with finding a great suit for an event, where she was enthusiastic, intelligent with her recommendations, and was so genuine that I left in a better mood.As I finished holiday shopping one year later (now), she helped me check out my items. She immediately remembered me and the conversations we had a year prior. She shows true kindness and compassion, and is a great employee that I am happy to return to.
Karen Landis: Just amazing! Great selection and superb customer service. Christie in the men's department was amazing. Super friendly, knowledgeable and helpful. Thank you
Teal Hoover (Remmy): I went to this location with a friend to return a bra she had bought but did not fit, they told her that she could not return it even though she had the tags and the receipt in the bad with the item and she had only tried it on once in there store. The entire time we were there the lady that was helping us was giving me some not so nice looks. We had called another location to see if we could return it there and they said that it would be no problem to return it the way it is.
Selene Allison: Went to go return a bra because i didn't like how it felt. And they told me they couldn't return it due to sanitary reasons and the tags weren't on it. But the tags recipient and bra were all in the bag. And they let me try it on in the dressing room. Along with other ones. Which the reason I wanted to return it is because of the fact that I grabbed the wrong one that day.
Amanda Gazaway: I kept telling my dad, hey can you get me and Mom some perfume like you got us last year for Christmas? He said he didn't know what I was talking about, because Mom was the one who picked them out and wrapped them from him... Lol so we decided to go shop for Christmas gifts for ourselves, from him.. I found mines ! Fun day. I love how this perfume looks, so cute and little different ones. But can't use them till I unwrap it on Christmas ❄️
Megan Zimbelman: Great shoe selection. Wonderful staff from north face to dresses. Great shopping experience.
Luna Nguyen: I adored working in cosmetics here. 💄 I miss it. Great store, the best people here. Management is amazing.
Carmen Kerr: Here visiting from Bakersfield, Ca. I saw my mother today at a skilled nursing facility in North Kansas City. I decided to stop at Dillard's in Zona Rosa. Looking for some shoes, I noticed three sales clerks in the shoe depart while in the store. I thought 1 out of 3 would have asked me if I needed assistance. So I waited for 20 mins, still no service. Finally, I asked for a store manager Jeff Russell. The only thing he did was apologize. Can you imagine how this makes me feel? Dillards at ZR!!!! like I wasn't good enough to ask if I needed service. Being a VIP credit card holder!!!. I will being emailing corporate about this matter. Dillard's in Zona Rosa you missed a $425.00 sale!!! Thank you Overland Park Dillards for you hospitality!!!!!! Your service was on point!!!!!
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5. ALDO - Jackson County
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· 52 reviews
4728 Broadway Blvd, Kansas City, MO 64112
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Laura Kathleen Baker: I never buy shoes from Aldo but was window shopping in September and saw a pair in the window. They did not have my size so I ordered them from the store to be shipped to my house. That was Sept 2022 and it is now Jan 2023. I still do not have the shoes and the website says they have not shipped. I called the store that placed the order and they told me they cannot help at all. Last time I will ever buy/ order from any Aldo store. WORST customer service.
Joseph Martin: I live in Omaha. My siblings and I took my parents to KC for a weekend getaway and we ended up in Aldo on our Saturday shopping spree. By far the friendliest staff we encountered on our entire trip. Top tier customer service and great selection of product.
Kent Jacob Codilla: A very unpleasant associate who chews gum and blows them right in front of customer's faces. This associate also complains that customers try on a pair of shoes for more than a few seconds. I guess the quality of the staff is just as terrible as the quality of ALDO shoes. If you expect to have associates be patient with you as you look their options, be prepared for disappointment.
Yehonatan Rahimpur: Great stuffGreat experienceThe stuff are fun to deal withLove to shop there
Emily Daniel: I went here to get new shoes for an event 2 hours later, and they had my size (women's 9, can you believe it?). Excellent experience for that and because the store folks were great. Price was surprisingly within my budget for how nice the shoes looked. No complaints.
Ever Gil: Con seguridad encontrarás algo q te guste para llevar.
Sayda Gaitan: Very helpful stuff ❤
David “Eye8bananas” Poersch: I bought some heel insoles for my girlfriend and went out to the car to ask her if those were the right ones. When I went back inside right after to get the right kind, the manager there, Jake, told me those were final sale even though the package wasn’t open. I know for a fact that’s not company policy, don’t know why he decided to refuse my return for another product.
Emmanuel Rojas: Great customer service the 2 staff members were great and helped us out and made me wana purchase instantly will defenetly come back when in town again also the selective style
Rebeca Duvert: Pleasant staff! Found what I was looking for right away!
drew morgan: Great service very nice shoes
B Marciano: Aldo is great, lots of selection. Pretty much something for everyone. Shoes, jewelry, purses, sunglasses, hair accessories.
Carla McAdoo: Love Aldo. Nice shoes and purse's
Renee' Alex: Love their shoes
Flight C9: Loved it they where helpful and I saved money
Ellen Peterson: Good selection and chill service
Shalaunda Holmes: This Aldo is now closed on the Plaza. It's really disappointing that it is not here any more. It was a great location and a great shopping option for SHOES.
Tracy Houston (Nimi Asante): Pricey, but beautiful shoes and accessories.
ANDREL ‘: This place is nice and beutiful very clean.The people try to make you feel amazing and guide you to the best prices .The store has very good outside seeing. But in the place of Kansas city need some more place like this and more outlets with this same store
R.C. ENTERTAINMENT: If you've never been to ALDO (particularly this store location) you're missing out BIG TIME! The staff's customer service is great & ALDO is known for its quality mens & womens shoes & accessories. Tak a visit, i personally recommend this one
Jenifer Richison: Crazy about their shoes. Good prices. Not great parking options.
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6. Famous Footwear - Kansas City
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· 296 reviews
TWIN CREEKS CENTER, 8401 N Madison Ave, Kansas City, MO 64155
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Mary Manning: The store is amazing.
Kimberly Valberde: I found what I was looking for and got in and out without issues. Staff was cordial but never asked me if I needed anything.
Stanford Bailey: I got great service and a really nice pair of shoes. I will go back soon to get more. I even got an incentive for buying my next pair.
Erin: Always has the latest styles and a great amount to choose from.
Tammie Yardley: A lot of great shoes
Kimberly Kimball: They have decent prices but not a huge variety to choose from and the employees don't always notice people at the register waiting to check out. They do have a decent clearance section though.
Thomas Adams: Customer service is nonexistent! Sales associates could barely look my way and away from their personal conversations long enough to answer my question! When someone could be bothered to help me, she clearly didn’t care and kept telling me Kohl’s (across the street) was still open, & I should just check there!
Stacyann Hudlemeyer: Very nice and clean
Uncle Robb: No frills just brand name shoes from friendly people who sell those shoes.
Jayree Caron: Nice!
William: I did not find anything I needed, but the wife did and that is all that matters.
William Williams: Great place to go for a large selection of shoe
Sabrina Edwards: Got some good shoes there
noraa ghanim: love the manager Erica, she is so patient and helpful
Mike Shryock: Does any shoe store carry shoes in size 8 1/2. Most are 10 to 14.
Parker Games: i got good shoes here
Jacqueline Markham Gann: I wear a shoe size 51/2 but I have to settle for a size 6 most of the time. It would be wonderful if I could find more of a selection in my size.Thanks,Girl With Small Feet ~
Renita Blackburn: Excellent.
CHERYL THORNTON: First time going in a very long time. My sister treated me by buying me a pair of Nike.
Keviyah Todd: Love this place, they also have the best shoe choices ever
Lorrie Macias: Found what I needed plus more in a return trip..So happy I found what I wanted.m
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7. Renner's Fine Boots & Shoes - Jackson County
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4632 Wyandotte St, Kansas City, MO 64112
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Michael Whaley: I am so thankful this place exists. Hours before my wedding one of my laces on my dress shoes broke. Almost no one stocks replacement laces anymore. If you need a replacement shoes laces this place has a great selection. Excellent customer service. Will be back for sure!
Tresa Carter: I highly recommend taking any and all of your shoe or zipper needs here! The shop owner is very knowledgeable, has very fair prices, and does excellent work. My dog shredded my Ugg boots (perhaps for good reason, why was I still wearing Uggs?). However, Renner’s made them into adorable slippers and patched up the sides by using leftover fabric. I’m truly amazed and so grateful! I’ve also had my backpack zipper fixed here multiple times and done the leather shoe clean up and shine.
Katelyn Bennett: By far the best place I've ever taken my shoes for cleanup and repairs! I've had many less than satisfactory experiences with other cobblers around the U.S. and internationally who have charged twice as much only to return my shoes in almost worse condition. That's not at all the case with Renner's! I ship my shoes back to KC just to have them make repairs. They have never disappointed and every time the shoes are returned looking clean and new.
Easy E: It was ok
James Mixson: Excellent service and reasonable prices. A Plaza gem!
Aaron Salinas: Top notch cobbler
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8. Shoe Carnival - Kansas City
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· 340 reviews
8121 NW Roanridge Rd, Kansas City, MO 64151, United States
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Stephen Andrist: Bad experience do not honor coupons
Heather Safety First: Greeted and assistance offered. Selection was great. So happy with the Sketchers I purchased.
Lillian Lashbrook: Love the vans
Bob Hiller: This is a great shoe store. Excellent selection and service. The prices are good for a quality shoe.
Donald Walker: None of the shoes I bought were included in the half off special they advertised. Apparently, sketchers were excluded.
Daniel Robertson: Man I showed up mins before closing time. They were understanding and not bothersome so I was able to get what I went for and get out.Customer service has taken a backseat to worrying about shoplifters but this place was surprisingly fresh.
Tanja K: Good place to find shoes unless you wear a wide width! I did find shoes for the family, just not me.
Joey Shaw: Great amount of foot wear
Eric Marlowe: This is the closest shoe store to good old Leavenworth !
Hunter Mitchell: Prices were fair. Shoes of great quality. Friendly and helpful staff.
Nat Schaap: Would be nice if they'd get some new stuff in and bring back the buy one get second half price.
Sharon Allen: I like your alls early black Friday sale. Are you having it this year?
Anthony Waite: Great selection
Gary Collins: Good place to shop for shoes
Brandi Reaves: Selection was good, nice store and staff
Steve Conway: Nice selection, easy to see and get to everything, fairly well stocked except in my size.
Ron Littrell: 2 people in the store one behind the cash register, I asked him for help But he called the other person to help me who was helping a person who arrived at the store after I was already looking for assistance, so I had to wait for her to get finished with that person in order to tell me they didn't have what I needed as I walked out the guy at the cash register was still just standing there
jason ruhnke: A Great selection of shoes.
Colleen Roos: Love this store, lots of brands to choose from.
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9. Foot Locker - Jackson County
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· 230 reviews
603 W 47th St, Kansas City, MO 64112, United States
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Marques Williams: Never received my order got the run around really didn’t help me out never gave my order to FedEx
Tammy Timmons (TT): Alot of staff working seemed like alot of confusion and congestion and drama between staff members and store was messy.
E J: The ladies working were very attentive and helpful. One of the friendliest foot lockers I’ve ever been to.
Big Kenan: Yesterday i bought two Elite basketballs that were marked $30 each the total came to almost $80 and the price sticker was ripped off after i asked anything.Crazy experience
Erin Stelbrink: Always love adding to our household shoe collection!!
Richard Zuniga: Shut it down horrible service never have any shoes
bloodyskins9: Tried calling this place four times just to ask a quick question and evidently nobody can pick up a phone.
Jordan Davidson: They don't carry any men sizes under size 9, and they have a small selection.
Tommy Martinez: they closed at 6:50 Pm & there closing hours is at 8 pm.
Kevin Golubski: Super friendly and helpful
Avi Roop: Was in 20 min before closing, had to step out to help a family member and then they decided to close 15 min early.
MissAnn Montez: I called over the phone and the asst manager was rude and hung up in my face. How professional is that, no customer service. Wish they has a half star
Kalley lamport: Rude annoying peeps
E W: Horrible customer service. The worker seemed more interested in the conversation on her phone than assisting me purchase a pair of shoes. I asked for one in my size, and while this seemed to disrupt her important conversation on her phone she did go check. However after returning with the information that my size was not available that employee disappeared to avoid being disturbed while on her phone. I intended on purchasing several pairs of shoes and had also placed cleaner supplies on the counter. The customer service is probably the worst on the plaza. I'd highly recommend going to a different location.
Rocky Mederos: The staff is always top notch. I personally love this location.
N O: Good customer service
thugg Fizzle'n: Staff is somewhat helpful but you have to approach them because they won't greet white people, not as friendly to white customers ... Very short with answering questions and don't like going to the back multiple times for shoes. Decent selection of Jordans but you need to get there on shipment day cause they only receive limited run of sizes
Rico Ricardo TV: Love it
Aric Reed: No sizes
Austin Moddrell: I watched one of their employees walk out of the door, unlock his car parked out front, turn, and fling his half-full latte across the street. My friend and I were just shocked, and called him out for it. So, of course, he asked me if I wanted to "make something of it".Class act.
Ronni In Belton: I was looking for the Air Force 1's!!
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10. Comfort Plus Shoes & Footcare - Leawood
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· 67 reviews
11715 Roe Ave, Leawood, KS 66211
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Debra N.: If you have wide feet, they will have shoes for you or they will order what will fit you and call you when it arrives. The only place I buy my shoes. Great people at Comfort Plus Shoes in Camelot Court Shopping Center, Leawood, Kansas.
Christina Hansen: Absolutely the best experiance. Adam was extreamly knowledgeable and so very attentive to what we were looking for. We 100% recommend going here.
Melody Stacy: I recently purchased a new pair of shoes with Rodney, I am a hard fit and buying shoes is always difficult and not something I enjoy. Rodney went above and beyond finding the right shoes and fit for me. I feel like Cinderella, they fit like a glove.
DianaDArtist: We were taken care of so well here! Foot pain and problems have always plagued me, but they found sandals and shoes that not only looked cute, but they changed my foot pain and problems immensely!Now my hubby is going in to get the correct footwear for his issues.
Tom Powell: My wife needs special shoes so we come here because they really know what they're doing when it comes to feet. She likes Birkenstock shoes best, and the prices at Comfort Plus are comparable to other stores we found online, plus here you get the expertise of the knowledgeable staff to ensure you get what you need and want.
Gayle Fleming: Recently, a friend and I had a wonderful shopping experience in this shop. Adam was assisting us and we appreciated his professional knowledge and expertise in finding shoes that fit specific foot problems. We will definitely return!
Linda Reberry: If you have problems with your feet this is DEFINITELY the place to go!!!! Very professional and very helpful!!
Jay Konomos: Excellent customer service and superior products. Highly recommend.
PASSION BERRY: Awesome experience
Jake Griffith: Rude people work here. Walked out without purchasing after coming in planning to spend $300. Oh well.
Norene Gaines: The only place I can go to get shoes. They know feet & how to fit shoes no matter what issues might be present.
Elizabeth Mathis: I bought a pair of $270 orthopedic shoes for work a month ago. I'm on disability and this was a lot of money for me. I thought they would be an investment and the most comfortable shoes I ever had. I wore them and was in pain the first day. I kept wearing them, thinking maybe it would get better. Finally I contacted the store and got a refund.
Debra Lambert: I've previously wrote a review on a $$$: purchase. Would accept a refund asap. ?HELLO LOUIS!Today I went to a podiatrist. Brought in all shoes in recent history Didn't like what you sold me.She /He said you sell great shoe brandsBut did not like the people that worked there. This is from a Dr.,Suggest you listen to this.Please just give me a total refund..A podiatrist basically said she didn't like you. Nor do IPlease don't call me. I do not care to talk to a shoe salesmanSpend me a refund ( I'll send info if needed)I will gladly return the merchandise so you can resell it..
Lexi Law: Absolutely amazing service!! They gave me help with finding a shoe that was all I wanted and then some, and I wore it right out of the store! Will definitely be coming back, this is the best shoe store I’ve ever been to!
Kristi Medlin: Best customer service ever! Oofos sandal broke and replacement pair was shipped to me within hours of me contacting the store. I will definitely be a repeat customer everytime I'm in town!
Melody Blanchard: So very happy with our experience yesterday at Comfort Plus. My grandson and I both went home with great-fitting walking shoes, and the staff that helped each of us was knowledgeable and helpful in finding the right pairs and the right fit. We will be coming back before too long, so that we each have a pair and a spare! Thank you, Comfort Plus Shoes, for your help and patience. Now ... if only you could warm up the weather to allow us to 'get outside sooner', I'd give you SIX STARS! Thanks, again.
Jessica Barger: Everyone was extremely helpful and patient as I searched for a very specific shoe for my mother. The employees were kind and attentive and really wanted to help. I will go again.
Elizabeth Crouch: Makelle Berry was extremely helpful with my elderly mother. She was so patient with her. She spent at least an hour with her. I felt badly because my mother didn't make a purchase only due to another shoe elsewhere that was more comfortable. Makelle listened, made suggetions, and was beyond sweet. We will go there again and this time make a purchase.
Kaye Fuller: Very pleasant and helpful staff. My feet feel better after only 24 hours.
Cristal Painter: I went here to get some work out shoes since my feet where aching. I was absolutely amazed at the time and care Makelle took in helping me. She was also super informative! I learned so much about the specific care my feet needed. There are also very noticeable changes in my feet since I started wearing these shoes (with orthotics). My husband and I came back a few days later to get him some amazing shoes as well (with very amazing care from Luis this time)! I even got myself some work shoes. We are both ultra satisfied and highly recommend!!!
I: wanting to be properly fitted for 'walking' shoes with orthopaedic qualities, I tried a couple of other stores that advertise to specialize in orthopaedic shoes. NO COMPARISON to the expertise or product offering of Comfort Plus! This is the place to go. Luis Altoro is a board certified podiatrist, and it shows in his diagnosis and solutions. Not as lenient of a return policy as some other places, but you aren't going to need it. Mr. Artoro will take the time to professionally evaluate your condition and present solutions.
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11. Vans - Jackson County
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· 88 reviews
447 W 47th St, Kansas City, MO 64112, United States
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12. Foot Locker - Kansas City
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· 76 reviews
8600 Ward Pkwy Space 2030, Kansas City, MO 64114
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13. Journeys - Kansas City
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· 63 reviews
6986 NW 86th Terrace, Kansas City, MO 64153
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14. Allen Edmonds - Leawood
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· 37 reviews
5252 W 119th St, Leawood, KS 66209
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15. DSW Designer Shoe Warehouse - Overland Park
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· 341 reviews
12160 Blue Valley Pkwy, Overland Park, KS 66213
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16. Moosejaw - Jackson County
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· 225 reviews
439 W 47th St, Kansas City, MO 64112, United States
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17. Famous Footwear - Merriam
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· 127 reviews
5824 Antioch Rd, Merriam, KS 66202, United States
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18. DSW Designer Shoe Warehouse - Lenexa
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· 319 reviews
12010 W 95th St, Lenexa, KS 66215
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19. J.Crew - Jackson County
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· 44 reviews
519 Nichols Rd, Kansas City, MO 64112, United States
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20. Nordstrom - Lenexa
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· 900 reviews
11143 W 95th St, Overland Park, KS 66214, United States
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