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1. Macy's - Leawood
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· 851 reviews
5100 W 119th St, Leawood, KS 66209
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Chris Godfrey: Even though I didn't buy anything, the sales staff was friendly and informative. Felt like an old school Macy's experience.
Kenneth Moeller (The Dane): Great service as usual.
Asia E.: I was assisted promptly upon entering the store. The lady was from a different department than I needed but she did her best to assist me with my concerns.I'd planned on making a return but was told I wouldn't be able to unless I'd purchased this company's products through Macy's and not directly from the company. I was disappointed because I'd spent time, gas and effort to come into the store. I also, wasn't able to exchange and get the free gift that was being offered at the time.While disappointing it wasn't this lady's fault she was simply stating the store policy, which I can respect. They've changed the store around quite a bit since the last time I was there so it's a bit challenging to find things now until you get used to the new layout but sometimes there's pain in progress.Overall the staff was professional, worked to assist and clearly stated and provided required information. Atmosphere is esthetically appealing and there are good deals to be discovered.
Cindy Kelley: Disappointed in the store's appearance, lack of quality in apparel, checkout was across the store...just no customer service.
Anthony Gee: Place was a mess. All the men's section pants were just mixed all toger. Took quite a bit of time just to find my size. Like worse than any Ross. The cashier was very pleasant though.
Mary Grace Boreen: Macy's located at 119th in Town Center, Overland Park, remains an upscale store to shop for clothing, jewelry, purses, shoes and undergarments. Clearance sales in most every department. Friendly staff. Few sales associates throughout the entire store. Clean and open aisles, not crowded. Disabled Access was not operational on my visit, today, 3-3-2023 on the North side of the Store. Ample parking with limited parking for Disabled patrons. 6-3-2023. Mgb.
Blaise Fearis: Great selection
Teresa Hill: Unfortunately today I was racially profiled at the Macys Town Center location. I was in the store for about an hour or so. While in there I noticed several different workers watching me. Never offered any assistance just watching. So once I purchased my items and walked out to my car a white police officer, drove pass me and just stared at me? I proceeded to drive away and that same officer followed me for about 5 min. Only to finally go around me after running my car tags I’m sure. So it’s safe to say Macys called them on me, because I was shopping while black is my theory? The parking lot was full of white women, and I obviously got singled out this was no coincidence. Beware people of color!!!This doesn’t deserve this one star trust me..
Carolyn Austin: Found the shoes I wanted and a sales clerk found them in my size. She was immediately available. Macy's has always been one of my favorite places to shop.
sarah sin: Easy to park.Quiet.Lots of sales downstairs.
Frank Campbell: Good location.Small selection of goods, and badly presented, especially in male section.No visitor discount as in other Macys locations.Not particularly friendly.
lorrie sparks: Sad to see macys becoming a dinosaur, cashier was excellent. Selection of items were minimal. Miss old days when box store/anchor store was grand pumba of shopping.
Mindy McLaughlin: Macy's is not what it used to be. Not one person available to help, Clothes are a mess, Maybe it's just the times we're in but it's sad.
Nancy Draffen Brown: A great selection of summer shoes for women. Get there as soon as you can before your size is gone!
lilian ryan: I love perfumes and bags at Macy’s
Sherry Jackson: Shopping for brand new baby. I love shopping for new babies I always go to Macy's and I always go to the clearance they always have good choices at a VERY reasonable price.
Lansa Johnson: It was a great sale
Candace Ross: The rack. That’s all I’m going to say and the shoes I particularly love this Macys
Steve Myers: Not the greatest selection of Levi's
Sandy Reed: Had some really good sales going on
Betty Noah: Very nice sale lady's
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2. The North Face Country Club Plaza - Jackson County
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· 95 reviews
312 W 47th St, Kansas City, MO 64112, United States
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carlos bustamante: Excellent service
Michael Pare: Friendly staff, decent selection.
Christopher Taylor-Durr: Exceptional Customer Service!!Thank you!
Nicolle Ortega: Literally disgusted after the horrible experience I had to deal with at this location with an employee. Not sure if he was a regular employee or manager but you can tell this guys has issues with races such as hispanics and black people. You guys have to train your employee better on giving a better customer service, no one is coming to get free items. Got so disgusted by this ignorant child that I decided to leave the location. I will definitely be contacting someone higher to have a conversation about this, since it seems not to be the first issue someone has had at this location, and I’m guessing it is the same person. We deserve respect and a better customer service employees!
Sahajveer Bajwa: Great Products And Simple
Mandi Bethard: Lots of options. Found a parka.
Alex Rosales: There is a "person" called Aaron, idk who's him but i guess a "manager" or something like that, he has a real bad attitude, quiet and super bad customer service...i think management needs to do something real fast, the store is super nice, the employees are nice and Friendly too (Brooke and Tyler)Idk if this guy Aaron has some races with Hispanic or black people,but you can see right away that tbh.Again nothing with the store or other employees, it's just this person that needs to be more friendly and has a better CUSTOMER SERVICE because no matter what, we don't go there to PLAZA LOCATION to ask for FREE clothes or items, we PAY/PAID for those and at same time we basically pay them salaries, so we deserve respect and a better customer service employees!!
Jim Stanford: Limited selection due to smaller size of the store but they have excellent products
Angela Ko: So sad that "The North Face' has gone down hill over the last few years. I have purchase "The North Face" for at least 15 years.. I recently ordered online 4 big kids jackets that cost around $115 each . On the website beware that if you order a size and you return it to the website it will take 3 weeks from the time they receive your return to exchange or get a refund. This is not stated on their website . It does state you can take it into a North face store to exchange, but if you live 80 miles from the closest store that is pointless. I love product , hate the process and service. There are other competitor's out there. I guess it is time to move on . Now I wait 3 weeks for a refund of $400.00.. WOW ..
Sean P: Nice merchandise and helpful staff. Helped me find the sizes I needed. Was knowledgeable on the products
Robert Stambaugh: Very nice place to find superb casual wear.
Michael Hill: This is in a safe and fun place in KC. Lots of shops and parking and restaurants with in walking distance of this shopping area. High-end stores. Good staff at North Face, helpful and professional but not overly friendly.
Suzette Owens: I love shopping here. Great customer service
Katia Milazzo: When you are body shamed because of your size and appearance, you realize how much society will always have impossible standards for women and lack of decency towards other humans. Women should be lifting each other up, not making them feel less than. Guess what? Being rich and skinny doesn’t make you better. You know what else? Shopping in comfy clothes is normal. Walking around in sweats does not make me less. Walking around in heels does not make you better. I walked in and was no where near greeted the same way the other lady was, who was dressed in heels and a nicer outfit. I was asking for help and was brushed off multiple times. North Face, shame on you for letting these employees represent you. Truly disappointed with this location. Do better.
Steven McAllister: Experience left a lot to be desired. Tried to return an item purchased a few days ago and wasn't able to. Dozens of other retailers can look up receipts based on 1) your account or 2) the card you paid with. They couldn't do either. Receipt wasn't emailed or text to me when the purchase was made. I'll stick to online ordering going forward.
Jaspreet Kaur: Excellent customer service!!
Kalim Dowdell: Laura was absolutely amazing. Knew everything about anything we picked out. Definitely someone you want at the front of your store. 10 stars👍🏼
james schaefer: A+ customer service. Highest quality gear.
Connie Hsu: Less crowded than other stores.
Serina B.: Ouch! Way overpriced and a poor selection of men's outerwear.
Katherine Delich: Went in store to exchange an item bought online. The young man that did the exchange at the register was wonderful and super helpful. I am leaving a 3 star rating solely for the unpleasant demeanor and attitude of the red-headed girl at the entrance of the store. Do better!
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3. J.Crew - Jackson County
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· 44 reviews
519 Nichols Rd, Kansas City, MO 64112, United States
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Tamara Smith-Hinchey: went to the Kansas City Store at Country Club Plaza with my biracial daughter. The staff was very disrespectful and staring at her, and following her through the store. They were whispering and looking at her with disgust. My daughter brought it to my attention and I looked up at the ladies. They both stared at me rudely and I looked back with a questioning look. They again looked at my 21 year old with disdain. I loudly stated. “ I guess they do not need our money in here Olivia!” I said this while looking straight at them. We walked to the door and as we were exiting someone asked if they could help us. I replied, “no”. This happened today at approximately 125pm to 130pm. It is very unfortunate to experience this kind of micro-aggression and to be made to feel less than, in one of my most favorite stores that I enjoy. Unfortunately, I was not able to try on the dresses I was eyeing because of racism.Horrible, disappointing experience.
David Rosazza: Nice store
ps4 gamerz: I didn’t know until today that I can’t take pictures of clothes inside the store of j crew 😂😂😂😂 anyway is grandpa store not for me and I’m going to tell everyone i know to not go there for the psych service
B M: Older woman working was incredibly condescending. I think I mixed up fibers talking about dry cleaning and she rudely rolled her eyes and corrected me. Definitely don't like being belittled prior to spending money somewhere.
Sarah: Rude associate. Will stick to online shopping.
J Franz: Courteous employees!
Stephen Larson: I have purchased some dress shirts from here and they are always great quality for a great price (on sale online for in-store pickup). Fantastic customer service when you arrive!
Andrew Johnson: Discovered JCrew only recently. Beautiful, well made clothes at affordable prices.
Mark Swanson: Nice sale on sweaters
Francisca Salazar: Ropa muy linda y trato amable
Shiva Elle: Beautiful store, I like their women's outfits more than men's.
Lionel Thomas: Great
Leanne Kubicz: Attentive, friendly staff. You can find lots of bargains when they run big sales.
Jim Phillips: Standard
Eric Carrell: Lovely staff; lovely store. I always shop here.
Cleo Goeckner: Had the best experience here today. Everyone was nice and very helpful. I was looking for dresses and they even looked through the recent online returns to see if they had any other styles I could try on. I ended up finding a couple great dresses and left very happy! Thank you again!
Zeal Zillner: They are very conservative.. 25 yrs ago I absolutely loved their clothing... I did a lot of catalog ordering back then so this the first time I ever went into their store...wasn't impressed at... I wanted something in a loafer and They had nothing... How weird is that. They had some shorts and pants out front of the cash register and I couldn't tell if they were women's or men's clothing... What does that say.. And the dark colored ladies pants that were in the women's section looked men's... Ulgy looking... I love their leather loafers without the tassel.. I get it.. Its summer time...but still they didn't even have summer loafers... This store has changed a lot from back in the day when I ordered from their catalog... I wasn't impressed with one thing I saw in there.. Which is sad because I use to absolutely love their clothes...not so much now😭
Joel Graham: Too expensive for me.
Jake McCain: Best experience I have had at a Jcrew. Ask for Elyssa when you get in. She’s good.
Travis Pierce: Always have what i am looking for; my only complaint is the missing tall sizes in store. I have to have all of my shirts shipped to the store.
Staci Hopkins: I had the same experience that Mickey L had. I went in there on Mothers Day 2017. Not one person said anything to me. The lady that choose to not say anything greeted the woman that came in after me. This irritates me because I work in the plaza part time at Sur La Table and I make sure I greet everyone even if I'm with someone. Saying "Hi" goes a long way. I dont like to go places I'm not wanted. HUGE coaching opportunity.
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Men's clothing store
4. Burlington - Kansas City
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· 242 reviews
5330 Chouteau Trafficway, Kansas City, MO 64119, United States
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Aimee Smith: It's a hit and miss type place but there is always something new so you can get lost in browsing at everything
Arthur Jones: I thought their store was going out of business cause the shelves is always empty! And I'm always getting an email that there are stocking up but when I get to the store is still seems like I can't find what I'm looking for but thanks Burlington's but no thank you
Anna Brown: My daughter and I had a good time shopping and the security was nice at the door. We had to ask customer service for directions for the items we were looking for and they were helpful but we could not try them on properly their dressing rooms are closed and the checkouts were rather slow so be patients. But bargains galore !
Sara Ramirez: Muy bien barato
Serge: Good prices
Jewelle Savage: Ready respectfully
Tamara Smith: It's been awhile since I've been in a Burlington store. The atmosphere was nice and the prices where affordable
Adam Parmenter: Poorest customer service I have seen in awhile. 1 cashier while the other two employees behind counter had better things to do then help customers. Stay away unless you have an hr to wait in line
Abdi Mohamed: Worst place to go on Sunday's, got to wait 45 mins in line to get checked out..... I wish I could give them "ZERO STAR"Hire more "CASHIERS" so the line can move faster.... "2 Cashiers" and the check out line is outside the store...... "UNACCEPTABLE/UNPROFESSIONAL"
ANTIDOTE Bando: Good selection but they are slow as molasses to checkout.
samra 3001: Slow at cashiers 👎🏻
Nan Brant: Who doesn't love Burlington!
Lonnie Green: This location was so short staffed it took almost an hour just to check out. Not sure these folks understand how retail works. You supposed to get the money when you have folks standing in line waiting to buy. The other stuff can wait. Geez!
Sweet Tooth international: They need more then 2 cashiers! We waited an hour in line!
Teresa Jawhari: I go there to fond my shoes, only place I can find 6 1/2 in big boy shoes.
Kim Nicholson: Always find that hidden gem you didn't know you needed!
Megan Shivers: Clearly no one was working the floor... clothes were all mixed up, some on floor, other racks empty.. there were 3 employees on the floor, not working, but running their mouth.. didn't see them do much else but talk to each other for the whole hour I was there... checkout line was a good 15 people long.. only 2 cashiers working...
Raven Butler: Great and friendly staff. Great prices. The one draw back is the line to pay can take 15 minute or so to get through. But a great place to shop for nice things on a budget. Just don’t go in if you don’t have time to wait in the line to make the purchase.
Matthew Green: I got followed around by employees because they thought I might steal something because my hat was backwards, I was wearing black, and I wear an earring. It's too bad you can't rate a place zero stars because that's what Burlington would be. Their employees profile and it's clear and they do it in your face and I can't stand it anymore so I won't be going there ever again.
Evelyn McClellan: Love shopping at Burlington. One of my favorite store. Never to crowded .
Juju Drake: Pretty chaotic in there!
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Men's clothing store
5. Express - Jackson County
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· 101 reviews
429 Nichols Rd, Kansas City, MO 64112, United States
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Benno Landfair: The people are rude.
fernanda y. sotelo: the worst customer service the manager makes fun of customers do not go there
Judy Sebert: My kind of fashion. Really easy on the eyes and simple to decide.
Seth Scarborough: Decent store, good prices, AMAZING staff!I was coming in for a wedding from out of town and didn't realize that my old suit didn't fit anymore. I walked up to the first employee and said, man I need help. Luke was understanding of my limited time and was an absolute pro. Got a nice fitting suit, decently priced in under 40 mins.Big shout out to Luke again! Someone give that guy a raise!
Kate Porter: I was pleasantly surprised by my recent shopping experience at Express. I do not enjoy shopping and am usually pretty irritable when I have to buy clothes, but Jesse turned my attitude around at check-out. He is absolutely professional, and I appreciated his positive attitude and friendly conversation. Thank you, Jesse!
Yogi: Great shopping
James Goddard: Was good
Lori Quinn (Lqbesty): Loved the selections here
Kimberly Henderson: This store has become my go to for quality professional attire at reasonable prices. I shop in their clearance section and never fail to find classy, contemporary slacks, 👚, and 👗 in my size.I always feel invited and valued. Staff are helpful and accommodating. The deals are extraordinary especially considering the Express 💸 that I earn! I have purchased a $95 dress for $5.25.
Bobbi Sheridan: I came in to Express on a VERY time-limited mission to find a black suit for an event that was happening in two hours. 😬Cameron went above and beyond to make sure that I had everything I needed and made the shopping experience easy and as stress-free as possible. Give this woman a raise! She makes this company 10 times better!
Charles Wells: Not alot of dudes clothes. A little pricy but it's a store on the plaza so what did you expect
Sebat Hadah: Props to the short African American woman and the short bald guy. My fiancée and I showed up mere moments before the store closed and they were not only helpful but patient. No sass no attitude.
Franchise Mr Lawhorn: Okay
Sara Carvajal: Excelente
Stacey Warren: Love the new line.
Hilary Noonan: The people working there are very nice, but the quality of materials is poor. The majority of clothing is made of polyester which will cause us lots of environmental problems down the road.
Aldinton Allie: Very good service! Lots of good options
cristina magallanes: I am an a list for the express card so i shop a lot at express and no one greeted me and when i wanted to try on clothes no one took my items to a fitting room and no one was around to open one for me. I didn’t like the treatment at all when another lady came in with heels on she was greeted and treated differently. I was wearing a casual outfit with tennis shoes and i never imagined my clothes would make a difference. Horrible service
Fatima Fazli: Terrible. Height inventory turnover, worst cunstoer service, never coming back
Aaron Perez: Very good service
Samuel Simpson: Good enough
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6. H&M - Jackson County
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· 331 reviews
440 W 47th St, Kansas City, MO 64112, United States
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Marilyn Solsky: This is the second time I have had a bad experience with a return at this store. The first time was several years ago; I had not worn the item, but there was a powder transfer from trying it on and the sales clerk would not accept the item for return. I took it to the Overland Park store and returned it without a problem.Today I had a horrible experience in the store. There were only a few people in the store, but the people ahead of me had a huge order. The clerk, who was new, was doing his absolute best. He deferred a couple of time to his store manager who was only aligning shoes on a shelf; one time he asked her if an employee who was no longer working there could still use her employee discount. The manager came over, engaged the person in conversation, as if she were an old friend, saw that I was waiting and went back to rearranging shoes. The second time she came over I asked if she could help me, but she waited long enough that the kind clerk was finally able to help me. I was incensed by her lack of customer service and after thinking about it, decided I would return the item right then. Because I called her out on her poor customer service she said I had disrespected her, she refused to take back the item and said she would call security. I am not sure she was the one who was disrespected. I admire H and M for trying to recycle clothing, but not enough to tolerate poor customer service or nonresponsive managers.
Tasanee Dumas: will not be coming here & I am a plaza resident.Was talked down by a cashier & manager (associate number:556647) tonight after paying $100 cash.. shopping with my boyfriend.I got some pink shoes for my birthday dinner, we had our dog with us so I had to help my boyfriend with his wallet so I was the main one in this transaction handling money.I gave him the $100 bill with a $38.83 total, he gives me back $21. He then calls the manager to open the drawer and says “wrong change.” , she walks away. (i do not understand why she did not handle the transaction after this point as a retail manager).After she walks away, he tries giving me back $40 and a $1 bill is all I had after he took the $20 from me. I told him, no this is incorrect.My boyfriend steps in, mind you he is deaf so sound is not apparent to him. Tells him he doesnt trust him with the money, please get the manager.The manager steps in and goes “are we yelling?.” I go “no one is yelling.”, her response “please don’t yell at my sales associates.” , mind you- no one was yelling & my boyfriend is deaf holding a dog.I then explain to her what happened, she interrupted me to say “let me talk to my sales associate first.” which then that associate tried to say he gave me the money ($61 which I never got) and then tries to play it like we were trying to get more money when we never got the correct change to begin with.We left with the correct change and a sad place it my heart because I will no longer be shopping here as a plaza resident.I would give 0 stars if I could, this used to be the best place to shop since I was younger. Now it’s gone down hill, need new managers who assist & employees who know how to count accurately + have customer service.
M Metro: Great prices
Alexavier Galicia: A baddie helped me choose a fit, 10/10
Brandon Motley: All of these items were on a designated sale rack, but were not on sale. The company’s “price point strategy” is confidential and can’t be shared with customers. 🧐- unorganized- fitting rooms closed- low customer service
Leslie Pyle: It was a very unpleasant experience. There was no music playing and the associates were slapping hangers loudly on the racks and it was really annoying. Also, the fitting rooms were closed. H&M sizes things weirdly so I have to try things on there.
Dubraska Arias M: Consigues ropa de mediana calidad a bajo costo. Si eres de Venezuela, este es como el tijerazo o graffiti
Joel Nickel: Good clothes! No restroom.
maddi ann: super kind staff and let me try on jeans when they were still closing! not the best selection of clothes for skinny/petite but still good
Drew Sasse: Had exactly the black button up shirt I was looking forReasonably priced and able to get in and out quick and still make it to work on time
Elisha Araiza: The employee, Rasiel did greet me when I came up to the register. The only time he spoke to me, was when an item rang up incorrectly. Nor did he thank me for my purchase. Most rude employee.
Morticia A: Both dressing rooms were closed. Absolutely insane. This is a clothing store. How is anyone supposed to try anything on!
faceless kelly: Lots of beautiful apparel, unfortunately my size wasn't available. Will be back soon.
Kawana Coleman: Cool place
Kass Sjo: Staff unhelpful, selection limited.
Chad Stoos: Another place my daughter drug me to while on vacation. She enjoyed shopping there and found plenty of things to use my credit card for.
carlo clark: Dressing rooms doesn't have anywhere to sit your own clothes. Dressing rooms have more dust than square footage. I felt dirty after leaving the Dressing rooms.LORD forbid you drop anything on the floor.
Jose Vazquez: Not a bad selection. First floor is women's and then there's an upstairs for men, with a small infant section. As big as the store is you'd expect a greater variety. None the less it's a nice place with great valued clothing.
Niki V.: I really need the Country Club Plaza location to get their store hours figured out. Or at least the signage needs to match the store hours online. This is getting very annoying at this point.
Joey Foster: They won’t let you return items. I tried it on, it didn’t fit, I returned it within the 30 day timeframe and they told me it looked worn so they wouldn’t accept it. *I had folded them because I knew I would be returning them. They don’t have changing rooms, so if I can’t try something on in store, and they won’t accept the return, then I don’t know what I’m expected to do. I liked H&M before, but I will have to find another store. Even though I’m sure they don’t care.
Bardiya Molae: Manager is so mean. she said sales tag are not right.Mam it isyour fault. Do your job.
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Clothing store
7. UNTUCKit - Jackson County
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· 24 reviews
234 Nichols Rd, Kansas City, MO 64112, United States
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Felicia: The attendants in this store are so very friendly and attentive. They made us (especially my fiancee) feel special. They had such good customer service that is hard to find. I will be returning to purchase more clothing for my fiancee
Mari Clements: Helpful sales people! I might have wished for more color options in store, but they were at the end of a big sale and very willing to order anything I wanted.
Bryan Kouri: Great fit. Great value. Very nice store w friendly staff.
Keith Jones: My first visit to your store and had a wonderful experience as the sales team was able to get me in the shift I was looking for, and a great fit.
Susan Murphy: Good product. Very small store. Limited availability. General feeling is friendly but not able to help us too much. 🧐
John Muhlhauser: Blown away by how amazing the staff members were. Brandon and Scott represents this store/brand extremely well! They were able to meet my expectations and then some. Very impressed with the customer service I received, I felt very welcome the moment I stepped into the store. Highly recommend
C G: Shirts fit great. Bought some and loving them.
Travis Bolton: Not my thing if your bigger then 3x
Daryl McCleery: Do it! Performance dress shirts are fantastic!
J D: Love these shirts
Anthony C: Customer service was good. Not everything in stock. Nice shirts, though about 30% overpriced.
Jon Crouch: Spent $200+ on two shirts. Left the store with no shirts. They have to be shipped to me, 5-7 day wait. However, just a couple hours later the very helpful staff called me to let me know they could get them to me sooner. In fact they did an overnight delivery! So happy! Really appreciate the extra effort!! They had gone back and re examined the days orders and found a way to get my size to me quicker. Not too many places do that!
Jeff Smith: Nice place got whati wanted
Matthew Dexter: Great service and stylish shirts
Dan Wong: Nice place to try new shirts. Seating area and free bottled water wss a plus.
Brian Adkins: Great place to shop. Good selection. Friendly customer service.
Paul Harder: I was pleasantly surprised how nice the shirts were and how they fit. Easy to size correctly and the staff was incredibly knowledgeable and helpful. Wish it was a public company. I would invest!
Fabio Suave: Had to give this place 5 stars because it's only review is a 1 star rating that said "no baby changing station in the bathroom" sorry lady but not every business caters to the convenience of your baby messing itself why don't you just not bring it shopping next time
Letty: There is no baby changing station in the bathroom.
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Men's clothing store
8. Old Navy - Jackson County
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· 99 reviews
424 W 47th St, Kansas City, MO 64112, United States
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J T: Not any different offerings than a typical Old Navy, but this one has a fun setup that makes it fun to shop in.
ML Smith: No hassle when picking up orders. Very clean. You are able to browse and not be followed. And they are polite and professional.
Karen Hudson: Huge variety great prices really helpful sales staff
Jay Jader: Mario was awesome to help us out. The rest of the sales people did a great job as well. Thank you for being so awesome to us.
alexander Mantilla: Un buen sitio para comprar tú nueva ropa.
Mariia Hastello: Купила чудову блузку на великій знижці за 7 доларів.
Cherlyn Taylor: Wonderful friendly service near clean store!
Dallas Smith: Friendly workers and great deals
Debra Sheppard: I always liked old Navy they had some good sales
Katie Richardson: Good clearance items.
Clarencetta Owens: Good service
Kayla Bradford: So many sales & clearance
Kimberly Henderson: A great sale was on today. Almost everything in the store was 50-60% off. I found a great pair of 👖 in my size, no less, for $10! Now that is what I 📞 a sale worth ✔️ out!
Lori Kelley: I like being able to shop online and pick up at the store. Always friendly service at the Plaza Old Navy.
PauloBittencourt Rodrigues: Muita diversidade de roupas e promoções..
Corey Stevenson: Old Navy is the brand that I choose, because it's good and it works so that's why I use it...
Stephen Terry: Nice staff. Clean store
Lelah Ealy: Good workers
Tami Jo OMeara: Cool with plenty of sales and helpful staff.
Rita Garner: Great DEALS 😁
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9. vineyard vines - Jackson County
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· 47 reviews
4700 Broadway Blvd, Kansas City, MO 64112
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Jeffrey Parrish: This is an upscale casual clothing store. It is rather new or looks it at least. The store is well laid out with solid nautical theming and a good variety of nice casual clothing. The staff was friendly, helpful, professional and personal.To be sure, everything here has a significantly higher cost than you will find at an ordinary clothing store, but they don't offer ordinary clothing.Sometimes it is worthwhile to pay for quality.
Legina Smith: Very friendly
Vanessa Wojtalewicz: Amazing service!
Amy Helms: The clothing is great but they have a terrible women's selection atvthe store. Better to shop online.
tim teegarden: Great service
Jessica Hazlett: Kelly was very friendly and helpful. I wasn’t familiar with the sizing on some of the shorts and she found me several that fit perfectly and look great. Pricier than I thought it would be, but well worth the money!
Donald J. Gosman, SRA: As always had a great time and bought clothes
Kip Stephenson: Great staff, very friendly.We had to return a shirt and the staff helped us find the correct size.
Betsy Myers: Great service!
Chris Case: If you're looking to buy a t-shirt for $35, this is your place. Somewhat small. Not a lot to choose from.
Cody Minor: Fantastic customer service but as expected HIGH price.
TL77 baseball: Awesome service
Shiva Elle: My husband's favorite brand. We love this store! Always can get a beautiful outfit from there. Great quality and nice staff.
CJ Rocks: Cashier repeatedly miscounted money, shipping address, and requests. Cute store, I love all my VV clothing but quite expensive. Quickly greeted and pleasant staff.
Douglas Neudeck: Great summer clothes, very fresh-looking inventory and merchandising.
Anthony Haug: This store is fantastic, I've been here a few times and am always shocked when the really nice manager with the glasses remembers me and my husband. They always offer us bottled water and help us find any sizes needed. They are also super polite and knowledgeable about the brand and what's going on. I've only had 1 issue with something that I ordered and it came in and was tight when it shouldn't have been. They quickly resolved it and there was no fuss. I love this store.
Brandon Hopson: This is a great store. The people that work here are always there to help you if you need it. The quality of the clothing is definitely worth the price. The only problem I have is that it is kinda small and they might not always have the clothes you want, but they are always able to order it online and have it to your house with 2-day shipping for free. Other than that this place is great.
Ann English: Great clothes! Wonderful customer service!
Randy Martin: Great, customer service was perfect down on the plaza kcmo
Victor Lamento: Cool,trendy,yuppy and pricey clothing line. Seems like this brand has really taken off amongst the middle and high schoolers as well as adults over the last several years. Fun, helpful staff with a great eye for fashion. Love the Plaza location!
Jacob Drum: The reason is. I love vineyard vines clothes and I collect them to wear to school!!! Feels like i love it so much
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10. Macy's - Kansas City
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· 1120 reviews
400 NW Barry Rd Ste 150, Kansas City, MO 64155, United States
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Sara H.: Love it.
Adriana Miranda: I have been a loyal customer for 10 years and I am very disappointed on the service I received today.I had a return, it had been a couple weeks over the 30 day new policy and the associate told me that because of the time the items were not returnable, I asked to speak to a manager, when she showed up, (Chika is her name), she did not introduced herself and simply said "The items are not returnable because is been more than 30 days", she turned around and offer help to somebody else and left me there, didn't look at me or wait for a response, like I was invisible, I had to go around where she was to ask for the store manager's name, she said the name is "bolgena" I asked her to please write down for me, she said "We are not allowed to do that", I grabbed a piece of paper and asked her to spell the name for me, she said "The name is bolgena". and turned around to help the other customer, I was about to loose it so I left and went to another counter to get the store manager's name. Julie at the jewelry counter was amazing, she could tell I was upset and offer to help, she stated they can do a one time exception on the new policy and she did the return for me. Thank you Julie!I want to say, the main reason why I am so upset is not because I could not return the items, it is because how I was treated by CHIKA. She should not be in a manager position if she is unable to show respect for customers, needles to say, to provide customer service.
Jessica Collins: Been going to this Macy's since it opened in 1979 and so happy it is still open! I miss the old indoor Mall days but when I visit this Macy's it brings back great memories! Parking is way sufficient, and the clerks I interacted with were very helpful and friendly! I will continue to hang out at this Macy's, it is convenient and usually has what I am looking for!
Derrick Butler: Macy's isn't like how it used to be. Selection of clothes is way down.
Sandy Kindall: What's going on with Macy's? Their selection of clothes is sparse, and the quality is not what it used to be.
Anna Alonzo: Great customer service in the beauty counter. I was able to find a hard to find beauty product with the help of an associate. Very clean and well organized store. I was very impressed with the variety of clothing options for the whole family.
Roger Schieber: Friendly & professional staff have helped me size the watches I buy from their online store. Visited two years ago and again in April 2023. Both times, the store was very clean and organized.Unfortunately, they are not properly staffed at times. Made a special trip on 4/30 to get a Fossil watch band resized and nobody could help me. And yes, I bought it from Macy's.
Charlie Smith: Fun but a bit empty without the mall
David Moreland: Good to shop
Mike Oneth: Good visit. Customer service helpful on picking up my package.
Mike Holbrook: Purchased nice men's swimsuit. Fair price.
Gentle John: Good service from friendly people. Lots of sales. I will be back!
George Tombaugh: going out of business
Terrie Franklin: It was okay. I didn't find anything. Had to have them order my dress. This store doesn't carry petites, which was a real disappointment.
Lori Simonis: Very nice store but very quiet there. No One was shopping and the parking lot was nearly empty. What a shame because the sales staff was excellent, the clothes were all beautiful in the racks, so was the shoe and the cosmetic department. I really hope this store doesn't end up in the chopping block!
Gabrielle Hofmeister: Went with my sisters to go help them pick out a dress for their dance on Friday. Best customer service I have received in a store for years! Thank you to the three who helped us out!
Leah Lambart: The store is still pretty nice if a little outdated. We stopped on a Saturday evening and it was almost empty. They had all kinds of internet returns that were marked down. They also had lots of sale items marked down quite a bit. They have very nice products and it was well laid out. They still have furniture and mattress upstairs as well. Nice to try the purple mattress in person.
Shannon Meyer: This store used to be awesome, now it's just another dying department store. The floor inventory is less than half of what it used to be. Still very clean, but the bare shelves and displays, low selection in anything but the junior department (WHY?). The older shoppers like myself, that have been diehard Macy's patrons for 40+ years have little selection to choose from.
Debra Hovey: It was okay, disappointed in petites!
Roxana de zaldaña hernandez: Good
Carlos l Barrios: Good place
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11. Kohl's - Kansas City
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· 1357 reviews
8500 N Madison Ave, Kansas City, MO 64155
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12. Express - Kansas City
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· 67 reviews
7120 NW 86th Terrace, Kansas City, MO 64153
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13. Orvis - Leawood
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· 48 reviews
4537 W 119th St, Leawood, KS 66209
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14. Michael's Fine Clothing-Men - Jackson County
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· 226 reviews
1830 Main St, Kansas City, MO 64108
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15. Urban Outfitters - Jackson County
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· 221 reviews
520 Nichols Rd, Kansas City, MO 64112
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16. Kohl's - Liberty
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· 820 reviews
8540 Church Rd, Kansas City, MO 64157
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17. Dillard's - Kansas City
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· 645 reviews
7350 NW 87th Terrace, Kansas City, MO 64153, United States
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18. Banana Republic - Jackson County
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· 109 reviews
450 W 47th St, Kansas City, MO 64112
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19. Men's Wearhouse - Kansas City
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· 322 reviews
8431 NW Prairie View Rd, Kansas City, MO 64153, United States
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20. Burberry - Jackson County
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· 5 reviews
450 Nichols Rd, Kansas City, MO 64112
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