Best Stores To Buy Custom-made Chests Of Drawers Kansas City Near Me

Ben Keefe: The quality is unquestionable and the look is stunning with an incredible craftsmanship. We purchased this as a generational table that we can pass down someday and I could not be any happier with this purchase.We never felt any pressure from start to finish. Our sales associate took her time and walked us through a ton of options. We went with the Breckenridge because we specifically like the solid, heavy feel and have NOT been disappointed.They were upfront about the time it would take to complete but the anticipation was worth it. It took a little less than six months to get the table but that was early! The team that delivered it was very professional, took their time, didn't bang into anything while moving it in and explained everything about the care of the table.Lastly, you get what you pay for and it's worth every penny.

david hazels: I wanted an Unruh table for a long time before I ordered one. It was worth the wait! I ordered a table and a bench. Absolutely gorgeous workmanship! I am so excited to have such a beautiful piece in our house! Bonus- they were super at communicating regarding the order!

Brandon Judas: The quality of the table is really good and it fits our space really well. It was definitely worth the wait.

susan kelley: We love it! It is perfect in every way and well worth the wait for something so finely crafted! Great service as well!

Duane Cheesman: The dining table is extremely well constructed and finished as expected with Unruh's solid reputation, including a lifetime warranty! Most furniture today is manufactured overseas and is finished with some type of paint that will eventually chip or peel. Unruh allows you to select the type of wood and uses a high-quality stain that is covered with an extremely durable water base topcoat that will last forever.The Unruh staff helps you through the selection process and keeps you updated on the construction of the furniture. I liked the no pressure process and payment only when the furniture is delivered.

Patrick Kittilstad: This heirloom quality Bakers Field table completes our dining room. The color, finish, construction and sight lines are outstanding. The whole experience with the Unruh team was awesome as well. Just do it!

Jen Houston: The Dufare sideboard provides great storage with a timeless design. This piece will be enjoyed by our family for decades.

Amanda Sanderse: We had a great experience from our initial meeting with Scout, who helped us pick the perfect size and finish we wanted to the delivery men who took their time and made sure everything was perfect before they left. Having the samples of wood and finishes was very helpful.

Kurt Weishaar: We love our beautiful sawyer table and it fits our dining area perfectly. The craftsmanship is fantastic.

Nick Yecke: Incredible experience and beautiful table. We had to wait about 6 months for the table, but it was well worth the wait. As beautiful as the table is, the customer experience was even better. Simple, streamlined and thorough. Thanks Unruh!

Zurab Tsereteli: Great quality! Only negative, it took 4 months to complete my table. But company was up front about delays.

Robert Bonney: The Colby table fits perfectly in our casual contemporary home. We love it!! Their service and table warranty are outstanding.

Amy Gaul: I am so impressed with the care and craftsmanship put into my new dining table and bench. They are even more beautiful than I had hoped. It fits perfectly in my long, narrow dining room. I absolutely love it.

Ashlea Withers: Very beautiful piece of work. The personalization of size, materials, and finishes is terrific. My interactions with Unruh were very quick and professional. I am in love with our new table.

Sharon Reade: We absolutely love our table. This table will be in our family for many years to come! Unruh Furniture did not disappoint.

Cheri Milligan: The Dearborn table is perfect for our built in seating area. The legs make entry access easy and the color is exactly what we wanted. Definitely worth the wait

Adam Schlicht: Excellent customer service.. excellent quality.. beautiful table and bench.... can't say enough about this company. You can tell that they are very proud of creating high quality pieces of furniture that will last a lifetime. Chairs in the attached pictures were purchased separately but table and bench were from Unruh.

Denise Tomasic: "We love the clean lines of this table and the excellent craftmanship. With the addition of the leaves, our entire family will be able to enjoy meals at this table. No "kids table" needed!"

Teri Townley: We couldn’t be more happy with the beauty and excellent craftsmanship of our Baker table! From the start to the finish, a great experience. A true family heirloom!!"

peter beren: our bed is very well made, solid. Great mattress support. Very functional drawers.

Carmen Sigler Benson: I wish I had read the reviews prior to my purchase. I heard the products were good and ordered a bedroom set for my daughter. I wait rather patiently month after month for my delivery date. When the date finally arrived they called the night before with a time. I rescheduled several things last minute and the morning of delivery they called to cancel and automatically rescheduled for the next day (I already had multiple appts). After hours on hold with West Elm, scheduling, and the warehouse I was told if I rescheduled and they took my items off the truck I'd have to wait several more months????? Every person I talked to already knew this process is broken and told me no one cares.

Daniel Park: I placed an order for a banquette set in October of 2022. The order was delivered in early March with several damaged and missing pieces. I was told that if I were to receive the balance of the replaced items it would not be delivered until July of 2023. I requested to cancel the order and be refunded as I am not going to wait another 5 months to receive this furniture. I was told I would be refunded. West Elm only refunded half of what I paid. I was told the balance of my refund would not be available until the replacement furniture was delivered in July....but I am not even buying the furniture. After telling them I did not buy the furniture from the 3rd party, I bought it from West Elm and carrying that furniture is their issue not mine, I am still waiting for my refund several weeks and multiple phone calls later. I keep having to call them for updates. They should be contacting me with updates. Just been a horrible experience and I feel like I am going to be wrestling them for the remainder of the refund for the foreseeable future....so frustrating.

Kristen Woods: Poor customer service

Haley Wilson: Had a total reverse pretty woman moment today at this West Elm. My husband and I came in after a particularly vigorous workout, sweaty and in gym clothes. I was curious what our level of service would be based off of that, and it was outstanding! The manager came up chatted us up and was extremely helpful. She showed us tons of different options gave us her card. It was extremely helpful kind and informative. Never felt any amount of snooty attitude. We’re looking to furnish our beach house, and will be using them to do so.

Joshua Anderson: Love their chair selection. ❤️

Samantha Malecki: Do not buy things online. You will not receive them in a decent time frame. I ordered a bedroom set for my son in the spring and it has not arrived 6 months later. I called and was told that the headboard was lost in the warehouse and they couldn’t deliver my order. When I called for a refund I received a half refund and half merchandise credit. That is not what I asked for. I have been calling and emailing for 3 weeks to get the other 1700 back on my card! Nightmare!

Andy Boyles: Unfortunately, we experienced very similar service MANY others I’m now reading here about have had with this store…. We drove nearly 3 hours one way to see items in person that we’ve dreamed about seeing after shopping a lot online. Prior to making the order we thought let’s go to a store and see more in person.The staff here seems far from interested in assisting with any questions, or generally assisting throughout the store. Felt a little condescending at times. We made over 5 attempts to be helped and advance our purchase, and every single time she got up from her chair as if she was going to check on something for us, but didn’t come back to her computer until we proactively started browsing around again. We’d come back and then did the same thing, walk away from our conversation as if she needed to check something for us, and then she didn’t come back. Only Bs with other store associate.She was more interested in talking with her associates who were also not accompanying anyone else in store. At most times we were the only ones still in store browsing and helping ourselves while they BS’d amongst themselves, or just watched us walk around.I made it clear very early on that we were in to spend some money today, but the associate seemed to have no interest in helping us land the order, or assist in styles, colors, availability, etc. It was so obvious the last time she walked away from our questions and products of interest and didn’t return, that she really was not going to help us buy anything in store today.We may or may not buy from west elm after all, but if we do- it will be to St Louis or online only. I’ve had better service from an online associates in California than this KC location.Don’t waste your time here. The reviews speak for themself, unfortunately

Marla J: If you want to be talked down to by middle management and not be allowed to purchase items featured in the store then the west elm on the country club plaza is the place for you. One star is one too many.I was directed to this location while looking online before actually making the intended purchase in store. The store had this product on the sales floor. The computer inventory noted 3 in stock. At this point , one might foolishly think they could pay for this item and leave with it. One would be wrong. Did you know that west elm middle management can just declare an item "display only" and refuse to sell it to you? True story. Come to discover these recently established "displays" were "just set for a corporate visit next week" so I was not allowed to go home with one. Incidentally, the item I wanted to purchase was a planter pot...not a large piece of furniture ...not a custom piece...a planter (because one usually needs to see a pot in a "showroom" before committing to the purchase!?) This can only lead me to conclude that the optics for a corporate visit supersedes a paying customer. I was directed to go back home and order the item online forcing me to incur shipping charges. To be clear, I was in store. I was ready to purchase. I was shocked to find the middle management approach of selective service and terrible customer service to be sanctioned by their corporate office. I now know this because I called the customer service line and apparently they can just deny you product if they want to declare it display only. Online indicated it was in store to sell, as did another in-store associate (who was legit wonderful and helpful) but evidently Joseph can look at you and make a different call. Does this seem right at any level?! This product apparently only exists to put on a good show for corporate visits while actively sending customers away. When I tried to address this issue with Joseph he refused "to discuss it further". He wouldn't even offer to have it shipped to store at no charge but did let me know shipping would only cost me $18. As I stood a foot away from this look-but-don't-touch planter in a perfectly set display, he embodied sales prevention. I am shocked he has been employed at this location for any length of time let alone the years I have seen him there with his consistently apathetic approach toward pesky and dispensable customers. I am truly astonished and disheartened that the behavior of this individual is acceptable, encouraged, and allows for him to be in position of power / authority for others to learn from.I am not so naive to believe that my refusal to support such an establishment and company will negatively impact west elm, whose business model clearly does not value a paying customer, but the bar simply cannot and should not be this low. Take your money and your support elsewhere.

Julie Lutz: Never buy anything from West Elm that you can’t get in person at the store. If something is going to be delivered it will take forever. Their items are beautiful and well-made, but it took them a year to deliver our chairs. After reaching out to them multiple times to find out the status of the order, they would tell us that they had a vendor making the chairs, and so they couldn’t provide any details. Finally after a year when we tried to cancel, that item shipped. This is a common experience, their delivery is horrible. I keep getting sucked in because their items are so beautiful, but after every purchase, I think to myself I can never get something from the store again. But taking a year to get a product is the last straw. I’m telling everyone not to buy from them, because they seem unable to produce products that they advertise on their website.

Blerd Senpai: This place has wonderful Modern and Scandinavian home decor.

Susan Fowler Hentzler: Took a while longer for delivery, But it is a beautiful and well made piece of furniture.My rating will go up if I get my console today. It was to be delivered last month. Then I got notified on November 30 it was in and will be delivered in 5-7 days. Now the time frame for delivery ends today. Not a very good tracking system. Wish I knew it was out on a truck in my area. 🤞

Phil Bo: Here a little story of how it is like to order from west elm in 2021/22…We ordered knowing our delivery date was supposed to be October or November latest. Now it is February and we are sitting here with HALF a bed. Buyer beware. They advertise for things they cannot deliver…. Their delivery service is even worse.Ryder scheduled 5 times before they came out and that means they send 3 emails, 4 phone calls and 3 texts to confirm, but surprise they don’t show up.Then they call you again to schedule a delivery and same thing countless phonically texts emails and surprise surprise no package.They started scheduling in December, however we didn’t get the package till January and the morning of, the call: we are bringing you part 1 …WHAT? Oh yeah you are getting the second half next week we couldn’t fit it on the truck. I was patient, but guess what they lost the second half.Not only did they lose it, but also did they still try to schedule this 3 times. I was at home waiting … they didn’t show … I had to call to find out they lost it. OH yeah and they do not deliver without signature even if you request so I had to take of work too for them not to show up…Still waiting on my second half, it is now February. I contacted west elm multiple time to resolve this and here is what they offered me: Second half in March 12-24 … WOW…You be the judge. I think this is unacceptable and very unprofessional. Then I tried to cancel and get a refund. Not only do I have to deal with a lady in India that doesn’t speak English, but also do they say this: you can have a refund, but you won’t receive it until we PICK UP the other half of the bed….. Are they crazy ? SO they can pick up the half and go through all this but not get me my other half?Here is my conclusion…. NEVER BUYING FROM THEM AND TELLING EVERYONE … Please support your local carpenter and furniture maker we need to end giving these monopoly companies and china our money…

patrick irwin: Lesson for the staff- DO NOT judge a book by its cover.When I go into a store, I am there to purchase something. Not one associate welcomed me or even asked me if I needed assistance. I guess I do not ‘fit’ their look. (I was in sandals and a tank top)Fortunately, the concierge at my hotel referred me to NFM, where I not only found what I was looking for but, decided on upgrading several other rooms, as well. $14,000 later, I couldn’t be happier with my purchase and will take my business there from now on.

Mark Freemantle: Always a good experience. Friendly and helpful staff who strike a good balance between being helpful without being obnoxious pushy sales types.

Britta Carter: Needs new employees!!! So rude and degrading! Do not go there. So sad they can’t find better employees!! Do not shop at this location.

Kelsey Hine-Ramsberger: DO NOT ORDER FURNITURE FROM HERE!I placed an order for a couch on JULY 1st. It was supposed to finally come end of December and now it's being pushed back again til end of February.They won't let me cancel my order. DO NOT order from here.

Cathy Pennetti: Great selection and service.

Rhnae Robinson: Beautiful style. So similar to crate and barrel but much of it is more expensive. I wish the store had more selection vs needing to view options online.

Erika Graham: I ordered over 10k of furniture for a new house and it has been a nightmare. The furniture is beautiful, good service from in-store reps but customer service post-purchase has been totally inexistent. If you don't call to find out what's going on, you will never hear from them after your purchase, seriously! One time they told us the furniture was still at LAX, the next that they didn't know where one of the sectional pieces was, the next the furniture had already arrived and no one seemed to bother to call us to schedule delivery. The furniture takes not weeks but MONTHS longer than the projected date to arrive. Nevertheless I have been paying for the furniture since I ordered it. I called today for my last piece of furniture and they told me it had arrived at the beginning of the month but once again no one bothered to call. It happened exactly the same way with my previous purchases. Customer service post-purchase I insist is inexistent, I just called their delivery service because West Elm simply does not care to make sure the delivery is arranged for the customer. The delivery service said, "we will call you back in 10 minutes to set it up and I'm still waiting 3 hours later." If you don't believe all the reviews in this page, do a quick search on google for trustpilot reviews. Stay away from this place, try the designer store from NFM, Ethan Allen, Thomasville or even Restoration Hardware, anything! You will save yourself lots of anguish and headaches.

Troy Rikert: Nice selection of furniture.

Marisa G: Attended Madison Flitch's "Make Your Own Chopstick" night as a date night. Highly recommend!! It was super-fun! The process was made easy and enjoyable, and having the chopsticks as souvenirs of the time feels great. The chopsticks we made are beautiful, unique, and will serve us well for years to come. The studio owner, John, was helpful and informative with questions before, during, and after the event! The woodworking effort is minimal, so we were able to enjoy a lovely chat and learn about the wood we were using and KC's art scene. Being new to the city, I'm glad this happened to cross our radar. It was a really fun find, and I can't recommend it enough!

Kevin Orban: Excellent quality and craftsmanship.

Debbie Fremer: I purchased a beautiful side table from Madison Flitch that looks great in a modern home. Service was outstanding and personal. I couldn't be happier with my purchase.

Brian Murphy: Awesome stuff! Every piece they make is a true one of a kind. You can see the love and care that is put into each and every piece. Highly recommended. Check out Madison Flitch. They are doing KC proud.

Megan Pryor: Unique, beautiful, and local furniture. Excited about this KC artist.

Wendie Brockhaus: Really beautiful work. I love the live edge wood!

Chad Seaman: Amazing furniture. So unique. Stop by on first fridays and you can make your own chopsticks!!!

Marianne Murphy: Beautiful handcrafted furniture!

bostonjohn21: Awesome Furniture!!

Shannon Jordan: From sales to delivery we had topnotch service every step of the way without high pressure sales which was much appreciated

Susan Vela: Excellent service! We were greeted immediately by Sandy who gave great info on what we were looking for with no hard sales. She offered many options and suggestions. Update 5/2/23: We chose to have a designer come to the house and help us with design ideas and choosing what we wanted. She got back to us in less than a week to make an appointment to come to the store and give us her ideas. It made the whole furniture shopping experience so much easier. We got 2 different deliveries of furniture and the delivery guys were great! They were so respectful of our home, they protected doorways, walls and carpet. They made sure that everything was exactly where we wanted it and what we expected. We did have 2 minor issues with our furniture after delivery and Nicole, in customer service was great. She got everything taken care of with no fuss and quickly.

Cassandra H: They are always very helpful and the service has been excellent. Had a little hiccup with this last delivery and several people showed up to help and make the delivery happen. I also like supporting a local company!

Paulette Yarnell: The Best customer service and the Best Delivery guys, so polite and accommodating

Todd Mitton: A recent experience involving the return of a recliner that had some issues, and an exchange to another identical model, turned into a wonderful example of support and care for a customer. The very day that Crowley’s delivery personnel were to deliver the replacement recliner and pick up the original one that had arrived damaged, was the day that my in-laws home suffered a significant structure fire. Suffice it to say that multiple changes were made regarding the delivery of the new recliner as well as the return of the damaged recliner. Crowley staff and personnel were first class in their delivery and their flexibility during this unusual matter. All while expressing their concern for the persons that were displaced by the fire and their sympathy for all involved.Crowley Furniture has grown into a large, expansive furniture store with several locations. Yet it felt like we were dealing with a small store whose owners’ and employees’ only concern was our unique circumstances. This was first class customer service!

Jim Beaird: Quality furniture and good salesman helping us.

Ann: Sunell was a very personable salesperson who help me coordinate my furniture and color choices. I would shop at this store again

Jason Black: Sandy from Chicago is a huge asset to your business. It was a pleasure working with her to build our life long furniture collection.

Sarah Martin: AMAZING!!! The staff helps you every step of the way from the moment you step in the door, until your pieces arrive at your home and everything is assembled! Love the customization options, it really helped us end up with a piece we LOVE and didn’t have to compromise on!

Sarah Evans: Courteous and knowledgeable.

Karen Bonner: Staff was very helpful when I went to buy new living room furniture. Candace worked with me to find the perfect fabrics and spent as much time as I needed. Would definitely go back in the future.

Chris Karcher: We had such a great experience throughout the whole buying process. Getting to the store right when it opened ensured that our sales person John had our full attention. After discussing our needs, he was able to direct us to several pieces for us to decide upon. We left with measurements and intentions of seeing the fit within our home. It was a simple process to call him and buy the right piece and setup delivery without making another trip to the store.The delivery guys were prompt, within the time window and courteous in the setup of our new sectional. The whole buying experience was great!

Mona: Expensive, but there usually is a few less expensive pieces. Loved Daniel and Sandy in Liberty. Staff very helpful. I've bought 2 very nice chairs in Liberty. Follow up with issues is good as is the Guardsmen insurance coverage....also pretty pricey. If you can afford some nice furniture, this is a good company and although they have sales and special pricing events, I wouldn't expect to find a bargain.

Kyle Whalley: We have made several purchases during the past six months. We have been very pleased with the personalized service we received each time. The employees are welcoming and helpful.It is very evident that Crowley Furniture desires that their customers leave completely satisfied with their shopping experiences as well as their purchases.We are thrilled with the furnishings we have purchased as they are making our home feel more complete. We are happy to have this family-owned local company making a positive impact in our community.

Christina Mulder: This place is a great place if your looking for any type of furniture

Terri Voyles: Great help in purchase, quality product, good follow up, great delivery guys! All in all, this is why we go to Crowley and not an online seller!

Sharon Arth: We are very happy with our purchase. After looking through the store, we decided on a media cabinet and they were able to deliver it the next day. Thanks to Candice in the store for all her help. The delivery team was early and very careful. They even added the felt pads to the bottom of the legs for us. Compared to the last few deliveries to our new home, these guys were superstars.

CBShine: Friendly and helpful staff. Good furniture selection.

Dorene Disbrow: Buying my perfect chair has been quite a journey from the beginning!Starting with Sandy Nichols showing me all the possibilities of the right size and style. And, with Sandra Jacobs helping me when Sandy wasn't available. Both ladies listened to me and were so very helpful and patient. Finally, after numerous visits, Sandy lent me her decorating expertise and it turns out we shared the same sense of style, yet I still couldn't get excited about the material a particular manufacturer offered so we switched companies and immediately found the perfect pattern!I LOVE my chair! Sandy, I am truly excited about my chair!!!!Thank you Sandy and Sandra.One can tell that Smith Brothers care about their work and their customers as they did an amazing job matching the pattern where the cushions meet as well as the skirting and seams. AND, they had it done almost two months ahead of time!Although it was a bit more expensive, it was worth every cent and more!The gentlemen that delivered the chair were professional, respectful and careful of the chair and of my home, making sure nothing was bumped or touched. Thank you gentlemen.You're right, when you say "You're going to love our people".

Tillie Trammell: Answered my questions very helpful and friendly staff

Roland Harris: Good service and great prices! We had it delivered the same day!! Definitely worth the look!

Denise Yeargans: Nice staff, guge furniture warehouse with great prices

jahia Murphy: Thank you for the best night sleep I've had in a long time with the bed I bought from Russ. The dream cloud is the perfect bed...thank you so much!!

Caroline Valentic: This place from start to finish has been awesome. We furnished our entire downtown high rise and saved thousands of dollars. They will deliver too! They are incredibly nice and very honest

Kelli Simmons: There online store has alot more to offer but there prices either way are affordable and the quality is good the employees are very helpful and nice

Marriah Batrez: Very easy and nice experience. The ladies in store were very helpful and knowledgeable about the products they were selling. Getting approved for financing was a breeze. They even helped us by delivering my couch in a day they normally don’t deliver on. The delivery men were very nice and positive even when the couch didn’t fit in the elevator. I will be coming here for now on, for future purchases.

Amarie Stevens: Dirty building and no organization of furniture. Furniture like looked cheap.

Wm. Howell: Great selection! Great staff!! Highly recommend!!!

Gerald Loechel: Fantastic only issues were due to the crazy inflation economical situation so accurate prices were not available so things were a bit more than listed but 100% outside of Thier control.... Other than that they weren't really seeming l interested in doing layaway at the moment but once I convinced them I was furnishing an entire apartment and wouldn't pick up any items until fully paid off they allowed me to pick out everything I needed. I haven't checked out the items but I do remember seeing that they only carry name brand quality items so you'll have no worries of getting cheap China made knock off the back hand help guy was super nice the lady at the desk was a cutie and support sweet and I'm just about paid off the $2000 and on my way to a brand new fully furnished apartment which without this plan of paying off over time never would've happened which means so much bc my last place ended up never getting furnished bc I had car issues and other financial situations the whole lease and by the time it ended I still was sleeping on a mattress in the living room

Ronnell Jackson: Great furniture great deals as well. It's looks even better than I thought. Thanks u guys

Heather Taylor: This place is perfect for finding furniture that is in stock and ready to take home today or you can order at the store what you want that’s not in stock. Russ, the owner is very knowledgeable about all of the merchandise and a truly honest businessman that tells you his honest opinion about what may or may not be a good fit for you and or your situation. Will definitely keep using them for all my furniture needs! Great rugs too by the way! Great prices!

Rubén Gutierrez: great experience in the store and with the delivery! everything works and looks as it should! definitely going to continue shopping here!

samantha smith: Catfish

Keith Finley: They have good deals...!😉

Lemuel Barker: Great service

LaToya Mims: Love their furniture

joe ianelli: They need money, go buy something and support a small biz. The f-ing place is called Fat Daddy's!Also side note: sorry but the place looks like a hole in the wall but they have the most advanced giant touch screen computer I've ever seen in their office like it's 2065 and it's nothing.

Niyona Rogers: I ordered a bed almost four months ago from them told me it would be delivered that week. They called and somehow it was on back order even though she said it was in stock and already ordered. They never called me back as months went by I always had to reach out to them, always got the run around that it was going to be delivered then that it wasn’t in stock. Finally she called and said the factory said they don’t know when it will be available I told her to just cancel it and refund me my money they were basically lying every time I called I don’t think the bed was ever in stock In the first place they were just lying to me until the factory got the bed. She then said another factory had the same bed but for more money ARE YOU SERIOUS AFTER IVE BEEN WAITING MONTHS U SHOULDN’T BE CHARGING ME EXTRA NEVER WILL DO BUSINESS WITH THEM AGAIN SHE DIDN’T EVEN APOLOGIZE JUST SAID SHE WILL REFUND ME MY MONEY AND HUNG UP.

Lavonia Ragsdale: This store has a large selection that refreshes regularly. The staff is always very kind and helpful. When I need something for the house this is the first place I look!

Dorothea Kelley: Just had a couch delivered that I have to hurry up and pay for because I will pay double if not🙄My issue is the couch was messed up on delivery. I needed the couch today.Long story short..Big Daddy Furniture made good on a couch that was damaged on delivery.

Annette Joiner: These fellas did a extraordinary job, very professional and kind!

Sherrie: Very nice staff and store is very clean as well as Very polite

Willie Bowles, Sr.: The gentleman who came to my house today were very professional. They placed the exactly were I had wanted. I recommend using them every time.

Aleyiah Dabner: Fast,Very friendly, and caring! I loved the service and was grateful for the crew that came out !

Trevor Kudart: Handled the furniture very carefully even when setting it down on the new wood floors. The entry has stairs to work around which was not easy and they made it work, no problem at all.

whitney Wiggins: I love furniture deals this is the second time i have gotten a livingroom set from them. Everything holds up really well even with kids and pets. Their store and delivery drivers are all amazing and their prices are reasonable.

Kannan Carter: Delivery was quick and easy and people were very nice.

Raider Man: Was very pleased with the delivery guys. We're on time, called ahead said 10 minutes and set up quickly cleaned up the packaging and we're gone.

Branden Fitch: Was on time and great to work with would definitely recommend to anyone

Rainbow Savvy: Don't usually put in the effort to do negative reviews but this particular situation was pretty disappointing. We purchased a couch here in April 2022 with the warranty through Montage Furniture with it, which was offered to us when we mentioned we had cats. Sales associate said it would cover any and all pet damage up to 5 years. $149.99 extra for it. And for a $1300 couch that definitely seemed worth it. Some months later we ended up filing a claim with Montage which was denied and said they would not cover the damage, which is what we purchased the warranty for in the first place. I looked up Montage online and found an immense amount of bad reviews about them. But what made me feel we'd really been had was when I went on the Furniture deals website to find the couch we bought to make sure I was referencing it by name correctly, found it. The Benchmark. Then some weeks later it's name changed. Same couch, but now called something different, the Tracling. We should have done our research on all ends as now we are sat with a couch that wont be fixed under a warranty we paid for that should cover the damages and no refund for either. My advice to others to do your research first.

Michelle Bowman: My bed was out of stock, and I was told 6 to 8 weeks Until it was in. I got it put in my house in 2 weeks. Was very pleased.

Dawn Hasanin: I love this store. Great prices and furniture is super cute and great value. I can't think of any other place where I can get a loveseat and couch for under thousand dollars

Betsy G: John was wonderful and we love our new furniture!

toni johnson: I'm very happy with my new furniture and the delivery was great. The two delivery men were careful and very nice.

Rosanne Morgan: The movers did an excellent job of maneuvering a tricky entrance. They were quick and soo very kind!

Seth Brennan: They were very helping and even helped us decide where to put our furniture!

Kristi S: Great place for affordable Ashley furniture. I would recommend this store

Lisa Mitchell: Very professional and very quick

Tyler Rowe: Had the best experience. Everyone was ready to help me with all my needs. Quick check out and the delivery was quick and smooth. Loved the people who delivered my couch. I would definitely shop here again and Iwould absolutely go with the delivery option.

Ron Doyle: The deliver man needs to learn more about the furnitire he is delivering instead of saying call the store woth questions

James Fagan: Very helpful and easy

Rudy Vasquez: Exelente service norma Me ayudo con abrir credito

Elizabeth Aparicio: Cristal me brindó un excelente servicio ❤️

Gloria Teamer: I finally stopped in the furniture store to look around ..wow some beautiful furniture items for sure. At first I thought the prices were a bit high but the quality and unique Ness are there no doubt. I did purchase a beautiful lamp at half price and the sales staff very nice. Just a heads up the delivery guy is extremely grumpy

Cristian Cabrera Lizandro Quezada: Me dieron muy buena atencion y buen precio

Susan wilson: Very friendly help.

José Ángel Soto: Pregunten por norma buenos precios atencion de 10 *

Nitzan Meiri: This was the 3rd store we visited, we wanted to compare the quality and the prices of a recliner. Besides the fact that the store has a big selection of all kinds of furniture, the prices were great and also the service. I highly recommend! We will definitely return to there when we'll replace our livingroom!

Noel Irias: Super excelente

Jocelyn Ortega: Excelentes precios y muy buena atención gracias crystal

Claudia Mendoza: Ofrecieron un buen servicio, muy amable! Me gusto mucho:)

Flora Boungulu: Great

Linda Jordan: I have received nothing but great customer service. They have been very help on my journey in finding beautiful furniture for my home. They have gone up and beyond to assist me with price matching from other competitors. 2 years ago I purchased a bedroom suit for my mother she is very pleased with it, I have nothing but good things to say about the Armourdale Furniture Co. I will continue to recommend them to other people as well thank you for your assistances in filling my home went beautiful quality Furniture.

tiffany dantzler: Great people always get me what i need for a reasonable price..

Lesia Winters: Service was helpfull not stressful. Bought a kitchen table and chairs and heading home....no waiting 4-6 weeks for it to come in stock. Win win

Cecilia Kimathi: I love this place thanks Crystal

Haelea Mcelmore: Crystal and Henry are amazing people.!! Great quality furniture.!! Good pricing and they work with YOUR needs.!!

Isaias Ortega: Perfecto servicio el que brindan a la hora de tramitar y una personalidad que dan ganas de regresar a comprar más 👌🏻

Danio López: Crystal me dio un exelente trato gracias

هنادي مدلل: لايوجد مسداقية ولا جودة في المفروشات

shannon hudson: wonderful customer service and such a beautiful store!!!

Scott Archuletta: The custom rocker for our baby girls room came out perfect and on time!

Joyce Warshaw: It's not Mary Carol's Nell Hill!!!!! I had such a great experience with my bedding 10-12 years ago...had another set done last year...and really, really, really dislike it!!!!!! I gave it a year to grow on me...but it hasn't!!!! It doesn't really coordinate well, quilt is way, way oversize for my comforter...the material appears very cheap to me...certainly .not the quality and not the look I was familiar with when Mary Carol had the store. Staff was not overly helpful or friendly...I felt I was interfering with their time.Time to move on and that makes me sad as I loved telling people about Nell Hill when it was good!

Lisa Smith: Two floors full of upper scale decor. Great inspiration for Christmas decorations. Bought this wonderful copper lantern to decorate all year round.

Connie Spencer: Christmas open house was fabulous! Lots of different and interesting things. I brought several things but only one true Christmas item. The other were Christmas gifts but just unique things. My husband and I truly enjoyed.

Margaret Liggett: Christmas open house! Come on in, have a glass of champagne and browse. Get one of a kind items for yourself and anyone on your list! Enjoy!

Marilyn Saville: Nell Hill's is always an amazing experience! Classic design throughout the store. Their Christmas displays are extraordinary!

Leonard Dale: Great staff and wonderful design options

Pamela Anderson: Always love going to Nell Hill!! Love looking at the different seasonal decor!!

Lisa Kay: I get so inspired every time I visit. Great service too!!!!

Gary Leverich: Nice stuff and nice and expensive

Steve Ellis: Everything spring is here! Great staff very helpful. Spring bouquet that was on display was assembled for us.

carl markus: Always very friendly

Brandon Dunn: I’ve been here several times. The staff never greets me. Not even at the front door. They shuffle by without acknowledging my presence. I guess I don’t fit “their” mold of a good customer or they have far too many customers and don’t need to bother with the likes of me or my money. The items are overpriced and the selection is limited. They must cater to the 50+ crowd. Will most likely be the last time I visit. Why is everyone stuck up?

Kaye Smith: We bought our new couch in early Sep, waiting for the sale period. We just got it yesterday😩, but understand the issues.He is beautiful!! Looks great!The delivery people came 5 minutes early for their scheduled time. No '4 hour window'. Refreshing.Our old couch was a custom, made to measure Century and breaks my heart to let him go, but your guys understood, offered to take him away, commented on how solid and heavy he was. Painless and perfect! Nice job!!

Jennie Foucheaux: I enjoyed my quick visit to Nell Hill's this weekend. It's a treasure trove of lovely things, definitely leaning toward very traditional decor such as ginger jars and botanical prints. Despite all businesses struggling to find employees, I was greeted, helped, and didn't feel like Nell's was understaffed. The price point is definitely higher than say a Home Goods, but so is the cuteness factor. I enjoyed walking around and getting ideas for table settings, general decor, and swooning over the fabric upstairs.

Wuji Fei: It's a nice furniture store, with a lot of Christmas stuff in the store when I visited. The only reason I rated an "ok" level is I don't think this fits my style of furnitures. It appears that the target audience is towards the older generation. I am sure some people will love this store based on their preference.

Theresa Wagner: One of my favorite shops for gifts and home goods! Dream bedrooms!!!

Kim Gillespie: Got these beautiful pillows a while ago and I LOVE THEM! The shopping experience was great and the people at Nell Hills are super friendly and customer service oriented even if you don't have millions of $$$ in your bank account. They took their time to show me all the different fabrics and pillow sizes and shapes. It took me a while to really make a decision which didn't matter to them as they waited patiently until I was ready to pick a fabric. I cannot really share some of the negative comments here in regards to the high prices. If you want less expensive furniture go to NFM or IKEA! If you go to Nell Hills you know that everything will be a little more expensive, but I think it's worth the trip and your money as you will find great and unique decoration as well as furniture that you won't find anywhere else. Again, 5 stars from me for the great service, shopping experience, and products!

Sara B: I love to find unique accessories and try to buy special florals here each season! I was surprised that by Sept. 10 you had very little Fall decor available… Christmas in Sept. is too early! I know everyone has an off day, but multiple employees walked by me today without even a hello. The woman that rang me up chatted with her co-worker more than I. Disappointing experience overall.

Da Vitta Zekoll: Customer service was lacking today. I had a better experience on my last visit. When I went to check out I stood at the counter for a little over a minute while 3 associates carried on a conversation. I was then directed to another check out counter where the cashier was less than helpful. I attempted to sign up for rewards I've I recently spent over $600 in this particular store. For whatever reason my phone number wouldn't register even tho I have had a membership some years ago. Aftwe being prompted to retry my number by the cashier all she did was ring me out with no attempt to assist to ensure my account was active. I has just re-registered my number using their text for rewards program. When I asked if I could later use my receipts to acquire the points I had just earned the cashier then rudely exclaimed it would have to be done online. Well clearly that would be the case..I just wanted to ensure I could get points for my second purchase!! I will not return to this store anytime soon. To the gentleman that helped me Sunday before last, thank you for providing exceptional customer service.

Amanda Link: Purchased a table online and went to this location for pick up. We had a specific 30 minute check in window to notify the store when we were arriving.After 15 minutes of waiting for assistance, the staff first brought out the incorrect table. Another 15 minutes passed and the staff finally brought out the correct table. I felt the store could have definitely been more organized with their orders instead of trying to give us a completely different table.

Donald Wall: Wonderful shop! Lots to choose from.

Robert Banks: My wife andI were in the Westport store today around 11:00am. At checkout we were charged an extra item and told we received a discount which was not true. PLEASE read your receipts before leaving the store.

pyroplop: Pretty cool store with foreign snacks and condiments. The staff were nice and the store was clean.

J Hall: Unique furniture and groceries from around the world. Area rugs to chairs, light fixtures, pillows and even some modern art. Chocolate from Seattle to assorted wines and candies. A lot to see if you have the time. Prices are fair to a little above fair. Friendly staff and welcoming atmosphere. Plenty of parking as well.

Crystal Mireles: Always fun to browse and a huge variety of products for sale.

shelli miller: I didn't see the beignets just the coffee, I wish I made enough $$ to really shop here it's a favorite store.

Vicki Levy: Prices seemed a little high.

Lesley Howard: The store was poorly stocked. The store manager was incredibly rude to me when trying to reach a product that wasn’t stocked. She also took a rude tone and attitude with a small child.

Robyn Dove: Store was clean. Staff had no knowledge of their products or even where they come from. Was disappointed.

C Coe: great place had to get a rug found it was happy

Vi Tran: This place is cute. I was looking around enjoying my day and the store clerk seemed off put that I was taking my time looking at the products they have around the check out area. I like this place, just had a bad customer service experience.

Ann Brentano: It's not just shopping; it's an experience

John Mark EIGSTI: Great place to shop. Wish it had bigger variety of each option but I understand the set-up.

Genesis Hall: This is definitely a store you can get stuck in for hours even though you came in with a goal to get just a few things. I found so many of my christmas gifts here. I’m definitely gonna come back for future birthday and christmas gifts!

Jerry Makison: Lots of items from furniture to food!

Griffin Peoples: A REALLY GOOD 👍🏼😊 & GREAT PLACE

Russell Primeaux: So many worldly treasures and treats.

Stacy Hill: If you're not going to sell you're clearance floor models take them off the floor