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Ski shop
1. Flatlanders Ski & Snowboard - Mission
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· 88 reviews
6110 Johnson Dr, Mission, KS 66202
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Eric Ziegenhorn: They are great! Owned and staffed by skiers and snowboarders. But they are closed for the season and will reopen in Sept 2023.
nita wilkinson: Went to have bindings mounted on ski's. Very nice shop. Small business. Owners are very informative and you get better service. Prices are better than other shops we have gone to.We will definitely return. ¥
Gage Hayes: Best customer service ever, and a surprisingly good selection. Got back in town late after the last snowboard trip of the season. Girlfriend has never had her own gear, didn't know what boots would fit her best. The guy there answered every question we had, knew exactly what we needed, and then answered 15 more unrelated questions, even though I told him we wouldn't need gear until next year AND it was getting past their closing time. Definitely will be using them for all my gear needs!
Noknoize Choochart: It was my first walking to this type of shop. I had a great experience and from the time that I walked in and out, only 15 mins. My snowboard got fixed and price is very reasonable. Thanks so much for your service and very nice staff 🙏🏼😊
Daniel Schwartze: Best place for anything ski or board needs
D M: My Moment Wildcats were mounted by Joe with a paper jig. He did not measure his mounting point and my toe piece was several millimeters off from where it should be. I looked at it for about 30 seconds and said it was in the wrong place. Joe took zero accountability. He first said he has done “hundreds” of them, then he asked if they were counterfeit because he had never seen the Pivot 15 (or 18) toe piece, then he said he had seen “a couple”. Finally, he gave me my skis and called it a “learning experience”. He failed to adjust forward pressure correctly. I had to make several trips from Columbia to baby sit this mount. He finally was blaming my Alpine DIN (ISO 5355) boot for being “non standard” and “too old” because he could not adjust forward pressure on the Pivot 15, despite being the exact same heel piece as the other Look Pivot bindings with a different DIN spring. He was finally going to take a file and file the heel of my boots because he couldn’t figure out why the boot was rubbing on the heel of the binding. Taking my skis to Denver Sports Lab and we determined the ski was mismounted and drilled with an incorrect bit or over torqued because two of the holes stripped when removed. This should never happen with a poplar/ash wood core ski with the build quality Moment has. The guys at DSL has never seen it happen working on actual hundreds of these skis.
Andy Akright: Planning on going skiing? How about snowboarding? Or, do you just want to stay warm when the temperature drops?If any of those answers were yes, do yourself a favor and visit Flatlanders Ski & Snowboard on Johnson Drive in Mission.If any of those answers weren’t yes, do yourself a favor and visit Flatlanders Ski & Snowboard on Johnson Drive in Mission. :)I have taken people here, simply to show them how cool this shop is.Get ready when you go, because the moment that you leave the sidewalk of Johnson Drive, you will be transported into a cabin in the snowy mountains of Colorado. You won’t feel like you’re in Kansas. The decor, the merchandise, the employees, the repair shop, everything feels like a winter trip.It is honestly one of the coolest stores that I have ever been in. The employees are EXTREMELY knowledgeable and more than happy to help with anything you need, and watching the repair/pro shop experts at work is mesmerizing in their precision and professionalism.* Plus, they have free stickers at the counter.
Steph: I came in to buy some ski pants and the team were very helpful and friendly. I got some pretty durable, good quality ones for a reasonable price #winning
K. Clair: Very impressed with Flatlanders Ski and Snowboard! The guy helping me was the absolute sweetest, extremely knowledgeable, and very fun to work with!! Flatlanders has a fantastic variety of boards (only shop in town to have the license to sell Never Summer), boots, bindings, and all the services you need to have a fantastic experience on the snow!! They are definitely the best snowboard / ski shop in the Kansas City area!! The owner was also very kind, she made sure to warn me about protecting my board from being stolen and even gave me a cool lock!! Will be going there for all other snow needs in the future:)
Miles Patterson: Bought my snowboard here last year. Great customer service, good prices, and fair rentals!
Samuel Osterhout: This shop has a classic mom and pop feel but is well-equipped with a good variety of every kind of winter sports gear you can imagine. Friendly staff. Reasonable prices. These guys will remain a go-to of mine as long as I live in Kansas City!
Thom Norbury: I have done business with Aileen Chelis for 40 years. She runs the best ski shop in the world!
Joel Herrmann: Thanks for the help from the shoe fitter that I stead got me a helmet this time! Super friendly and knowledgeable!
Tod Rose: A great little local ski and snowboard shop. Friendly and helpful
David Foran: Dropped off skis to be tuned.
Brian Dirks: Very nice little store in the midwest for snow sports!
Nick: Really chill dudes. Helped me pick out some boots and they were really informed.
Kevin Troy: Out of all the ski shop and ski swaps I've been to, Flatlanders easily had the best customer service experience! We worked with Ryan, he is extremely knowledgeable, patient, and diligent; a true professional.Thank you for taking care of us, we will certainly be back to complete our final acquisition before the ski/snowboard season.
Scott Sharp: What an outstanding ski shop! The selection is, of course, not like a big box store, but neither is the service- it's WAY more personal! Ski boots I've rented have always hurt my ankles, and I've never been able to figure out why. Joe got my issue diagnosed and was able to custom fit a pair of boots I bought there so they fit like gloves. Can't wait to try them on the slopes! Highly recommended!!
Eric J: Staff was very knowledgeable and kind. Got me the equipment I needed to get my gear tuned up and ready for the mountain. Thanks for the help and expert advise, a definite repeat customer here!
Casey Conklin: Great work on my board and fast, friendly sevice
2. Sitzmark Sports - Overland Park
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· 60 reviews
10500 Marty St, Overland Park, KS 66212
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Lucas Wake: I had bought some new bindings from here. I told them the correct size of my boot, but they sold me the wrong size of binding. So when I went in to get them exchanged(mind you they are brand new). The gentleman that was helping me said he needed to get the owner for the exchange. When the owner came over to help me, I almost could not believe he was the manager of the establishment let alone the owner. He was irritated with me, for even being there it seemed like he was very rude and in the way he would speak to me. The bindings had nothing wrong with them. Simply wanted to exchange to get a correct size on a pair of bindings that one of his employees gave it to me in the wrong size. He said the only thing he would give me is 40% store credit for them (even though they are brand new). When I tried to be levelheaded about the situation. The owner became outraged and irritated with my presence so he left. The two employees beside me were shocked and apologized on his behalf, and simply said that they are is nothing they could do for me without his approval. All employees of this place are great.I’ve got a lot of friends in the snowboard industry, and I was gonna recommend to the shop after my first experience with them. But now I will never, and I mean never. Shop here again or recommend this place. To anyone who feels like being mistreated or paying $200 for a pair of bindings they can’t even use now that are brand new.
Ryan Wiedmaier: Appreciated the staff's knowledge. Will definitely be back. Thanks!
Dillon Cloran: Really nice shop with a large selection and a friendly knowledgeable staff. Definitely would recommend checking them out.
Dan Irwin: Great shop! Pete is the man setting me up with great fitting ski boots. Very knowledgeable staff and love the dogs.
Jim Whalen: Always a great experience. Knowledge and love for the sport is fantastic and the customer service is absolutely friendly.
Jeff Clemow: Our go-to store for ski gear with actual expert advice!!! Love the hot apple cider and focus on great customer service even when swamped.
Steve Gilmore: The staff here has always been super helpful getting me what it was I needed to get out on the slopes and have an awesome time. When buying this kind of gear nothing beats a brick and motar and around KC this is the spot.
Linda Shields: Came into store to see if my (3) year old skis could be traded in/sold-I was never comfortable with them, (please note that I’d purchased this equipment from another local store). I waited for salesmen to get owner, in meantime a father & son came in inquiring about purchasing skis. I explained to owner nature of my request; went to car to retrieve skis, unfortunately, my business & time wasn’t as important as the (2) men; again let me emphasize the fact that I was the only customer in the store when I arrived. Waited awhile & determined I’d be there until the men were accommodated & educated on skis…the thought of being completely ignored for any more time was not acceptable. I’m an older female, I’m not sure the gentleman was an “owner” as his customer service skills were non existent. I was planning on purchasing new skis whether or not he wanted to possibly take on my skis-this was not a dealbreaker! Still a man’s world & for that I’m very disappointed & won’t be back for any further humiliation
Joel Herrmann: Nice people to help with your needs!
Charles Gerdes: Great staff, excellent service, if you need ski or snowboard stuff go here
Mark Calvert: I am embarrassed to say I didn't know about Sitzmark until a few weeks ago. I first went to a large, national store to find some new ski boots and equipment and sales person there actually told me to go to Sitmark!Pete helped me get fit with a great new pair of Solomon boots - I appreciated everyone's patience and helpfulness so that I could find the right equipment. I ended up getting some nice ski pants and a new helmet, too.Thanks, everyone for the great help. See you again soon.
Chris Stenger: I bought boots here 15-20 years ago and they were amazing boots, but everything has a life span and theirs was up. Even though it was late season coupled with the fact that I’ve got wide/long feet, I was able to walk in and pick up a pair of boots that fit about 90% of the way. Over the next few days, they added an insole since I’ve got higher than average arches and “punched” out the sides (one boot twice) so that the fit is 100%. Everyone was friendly and fellow avid skiers or snowboarders. They also had an awesome shop dog. I received the best service possible. Thanks!
Anthony Franze: Went in to get fitted for skis, poles...etc. Kris immediately greeted us and worked with us over an hour one on one getting everything we needed. Gave awesome tips and info. They are experts on boot/ski/binding fittings. Prices were fair. They even put bindings on slick skiis in an hour. We are coming back for all our ski servicing in the future! Thanks, Kris!
Janie Clemow: We have purchased ski boots, helmets and gear over the past 20 years and just recently purchased two new sets of skis. Great service as usual from Jamie and can’t say enough good things about this company!
Adriane Murray: What a great place! I’ve never had a more helpful team, thanks Alex and Chris! You set my boys up so well with their new snowboarding gear!
Mary Martin: My ski place. Great staff. The staff does ski.
CHRISTIAAN LEYVA-SHAGOVAC: Been shopping here for decades. Great service and fair prices.
Andrew Bierman: Customer service could be improved, I unfortunately had a pretty rude employee on the phone when I called with a question.Scheel’s has a surprisingly good ski service shop, with friendly customer service.
jason trible: Have been going here on and off since 2006. Love it, knowledgable and helpful staff that is laid back and not pushy. Not once have i had a bad experience.
Shubham Devadkar: It was so amazing to see how informative and helpful the staff is. Big inventory, professional staff.
Taylor Hughes: Great variety and quality, super helpful and kind employees that care. 10/10
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Outdoor sports store
3. Moosejaw - Jackson County
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· 218 reviews
439 W 47th St, Kansas City, MO 64112, United States
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Michael Jay: Great toy store. If you're into the outdoors they have a pretty good selection of climbing, camping, and assorted outdoor gear. Friendly and helpful staff, and a fun quirky personality. They are a tad expensive as such places tend to be, but also offer discounts for some local groups which makes it a little more reasonable. They have a little bit of everything, and all of the basics to get you started with climbing.The new location at RoKC down south is pretty nice too.
Bryan Arri: Kyle was super helpful today - I had an exchange to make, and ended up chatting about backpacks with him. The guy was super informative, very kind, and very helpful
Andrew Ball: Great staff and great product. Also Mike is really handsome and smells nice. Next time you’re there get a whiff but don’t make it obvious as it might scare him. Ask for free stickers before you leave!! Oh and buy tons of stuff too.
Alexander Ducate: Good selection. Great prices
Matt Petelin: Kyle is the Man! Thanks for all your help
Charles Gerald: Awesome selection of outdoor gear
James Symmonds: Has big ticket items but if you need to grab any last minute items on your way out of town, you could leave empty handed. Fun and quirky atmosphere though.
Jes Caylor: It's definitely 60:40 on the amount of men to women's clothing, but it's a good selection and the staff is great.
Rhonda Rieck-Rush: Loved their selection, but way too pricey for me.
Jeremiah Novelo: Ive been at the plaza many times, but this time i went and evrytime i go in they have security there to watch,. I understand you need one in a store but why when i go in theres one, anyone can go in but somehow i go and im being watched, or felt like i was being watched.I left the first time it happened today to see if "I" was the problem and i came back half an hour later,and there was nobody but workers there. But get this im in here for 5 minutes no less and they alraedy call security. At this point i think they thought wrong of me, i was wearing pijamas and loose tee, not to mention im also brown. I honestly loved shopping here ehen i was little but now i kinda dont want to be near there. Along with that to what i think the manager with the beard whisperd to security and pointed/ looked at me while doing so. I useually come here to buy swaeters because nowhere else sells the ones i like, but after today i dont want to go ever again, the uneasiness of being watched while shopping sucks. Like ive said ive always shopped at the plaza but today was diffrent forshure.
Joshua Anderson: Unique selection and a friendly staff. Was fun to do pull ups on the rope.
Kalley lamport: Ridiculous on prices if you don't go in there looking nice they won't even greet you. Rich stuck up people
David Riffel: Awesome gear! Get outdoors!
Jeromey Bell: Nice enough store and staff, but $300-$800+ for a winter coat is definitely out of my tax bracket 😉
Keith Jones: The staff pointed me to the selection and was able to get what was there🆒
Victor Ferguson: Great service... Good place to shop for little bit everything Outdoors
Joleen and Tom Arnhold: Cool outdoor store. Wish it was bigger and had a larger selection
Levi Hirsch: Neat rockclimbing gear
Dail Hong: Today’s featured old-time hockey hero is Charlestown Chiefs defenseman Billy Charlebois, who hails from . . . if I can read the card here – Moosejaw, Saskatchewan...I buy my Exofficio underwear. Boxers. So comfy. Dries fast. Carabiners galore. Backpacks too.Experience hiker gear. But its cools.Wish the customer service was worse. The kind boy at that counter gave me a sticker. I'll put it in my pocket and take a look when I get home. Possibly put it on my tool box.
Kc Gunner: Hipster for sure but my lady liked it and they gave us a free sticker so that's a plus!
Kris H: Even though they didn't have the item I wanted the staff was incredibly polite and helpful
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Clothing store
4. The North Face Country Club Plaza - Jackson County
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· 81 reviews
312 W 47th St, Kansas City, MO 64112, United States
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carlos bustamante: Excellent service
Michael Pare: Friendly staff, decent selection.
Christopher Taylor-Durr: Exceptional Customer Service!!Thank you!
Nicolle Ortega: Literally disgusted after the horrible experience I had to deal with at this location with an employee. Not sure if he was a regular employee or manager but you can tell this guys has issues with races such as hispanics and black people. You guys have to train your employee better on giving a better customer service, no one is coming to get free items. Got so disgusted by this ignorant child that I decided to leave the location. I will definitely be contacting someone higher to have a conversation about this, since it seems not to be the first issue someone has had at this location, and I’m guessing it is the same person. We deserve respect and a better customer service employees!
Sahajveer Bajwa: Great Products And Simple
Mandi Bethard: Lots of options. Found a parka.
Alex Rosales: There is a "person" called Aaron, idk who's him but i guess a "manager" or something like that, he has a real bad attitude, quiet and super bad customer service...i think management needs to do something real fast, the store is super nice, the employees are nice and Friendly too (Brooke and Tyler)Idk if this guy Aaron has some races with Hispanic or black people,but you can see right away that tbh.Again nothing with the store or other employees, it's just this person that needs to be more friendly and has a better CUSTOMER SERVICE because no matter what, we don't go there to PLAZA LOCATION to ask for FREE clothes or items, we PAY/PAID for those and at same time we basically pay them salaries, so we deserve respect and a better customer service employees!!
Jim Stanford: Limited selection due to smaller size of the store but they have excellent products
Angela Ko: So sad that "The North Face' has gone down hill over the last few years. I have purchase "The North Face" for at least 15 years.. I recently ordered online 4 big kids jackets that cost around $115 each . On the website beware that if you order a size and you return it to the website it will take 3 weeks from the time they receive your return to exchange or get a refund. This is not stated on their website . It does state you can take it into a North face store to exchange, but if you live 80 miles from the closest store that is pointless. I love product , hate the process and service. There are other competitor's out there. I guess it is time to move on . Now I wait 3 weeks for a refund of $400.00.. WOW ..
Sean P: Nice merchandise and helpful staff. Helped me find the sizes I needed. Was knowledgeable on the products
Robert Stambaugh: Very nice place to find superb casual wear.
Michael Hill: This is in a safe and fun place in KC. Lots of shops and parking and restaurants with in walking distance of this shopping area. High-end stores. Good staff at North Face, helpful and professional but not overly friendly.
Suzette Owens: I love shopping here. Great customer service
Katia Milazzo: When you are body shamed because of your size and appearance, you realize how much society will always have impossible standards for women and lack of decency towards other humans. Women should be lifting each other up, not making them feel less than. Guess what? Being rich and skinny doesn’t make you better. You know what else? Shopping in comfy clothes is normal. Walking around in sweats does not make me less. Walking around in heels does not make you better. I walked in and was no where near greeted the same way the other lady was, who was dressed in heels and a nicer outfit. I was asking for help and was brushed off multiple times. North Face, shame on you for letting these employees represent you. Truly disappointed with this location. Do better.
Steven McAllister: Experience left a lot to be desired. Tried to return an item purchased a few days ago and wasn't able to. Dozens of other retailers can look up receipts based on 1) your account or 2) the card you paid with. They couldn't do either. Receipt wasn't emailed or text to me when the purchase was made. I'll stick to online ordering going forward.
Jaspreet Kaur: Excellent customer service!!
Kalim Dowdell: Laura was absolutely amazing. Knew everything about anything we picked out. Definitely someone you want at the front of your store. 10 stars👍🏼
james schaefer: A+ customer service. Highest quality gear.
Connie Hsu: Less crowded than other stores.
Serina B.: Ouch! Way overpriced and a poor selection of men's outerwear.
Katherine Delich: Went in store to exchange an item bought online. The young man that did the exchange at the register was wonderful and super helpful. I am leaving a 3 star rating solely for the unpleasant demeanor and attitude of the red-headed girl at the entrance of the store. Do better!
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Clothing store
5. Zumiez - Kansas City
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· 67 reviews
7213 NW 86th Terrace b131, Kansas City, MO 64153
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Alex Rocha (Storm_Creeper): Got a bracelet
Calvin Rivers: Great help
dawn grant: If you need to return something make sure to keep the tags. They wont return items without them even if you have a receipt. The employees were not helpful and customer service is definitely lacking. Plus, They'll call security on you if you try and push the issue. Worst shopping experience of my life happened here at this store. Bravo!
Haley Littleton: Bring my 9 year old here and he’s really picky about his jeans.. they gotta fit just right.. the staff here is always so helpful! They get all the sizes down that I ask for and let us in and out of the fitting room without making us feel like we’re bothering. We love this Zumiez 🖤
Russell Primeaux: To skate or not to skate , they have swag and rags.
Dawn Martin: I took my 8 yr old son shopping the other day and on a whim we popped into Zumiez to look for some shoes. Stu was super helpful and answered several questions for my son who is wanting to get into skateboarding. Not only did he tell us some things to get started but also wrote down a you tube channel and name of a skater to look up to get some more knowledge. Great experience and we found some great Vans on sale!! So glad we stopped in and plan to again!
Ruby K: This is my favorite store in the entire world. Makes me feel like I am back in California. Staff is always smiling and willing to help. Also they have some cool clothes. More on the expensive side but these things last forever.
Nick Ciezczak: Amazing customer service! The girls helped build my daughters first board!
Dylan D: Advertises stuff they don't have and haven't had in who knows how long lol.
Rachel Shepard: They were out of everything and the associates kept explaining the bogo deals wrong so we picked out 6 different items and left with nothing. Frustrating.
Louisa-Faye Harmon: Love the store! Showed up on Saturday at 12:30 & it was closed. Door was locked with lights off. Sign said it was open & Google did as well.Hope all is good, but try putting a sign on the door?Was in a shopping mood!
Jeff the welder: On my daughters 14th birthday, I sent her and her friends in to buy her a new hoodie for her birthday. She and her friends were accused of stealing while in parked right outside the store. Was told that because she had ones on her, the manager asked if she was a stripper. "Pink haired manager". How unprofessional. Also they were asked to not come back because they looked suspicious. These teens did not do anything wrong and are very polite to authority. Terribly ran store. Do not recommend sending your teens in without a parent.
Heather A: I took my daughter and her boyfriend shopping here... they had a lot of cool, different stuff... band merchandise and movie stuff, clothes and a bunch ofVans with different colors and designs... Way better section than DSWPlus the employees were really nice and friendly...Worth checking out especially if you have teenage kids
Fred Bursman: If you like it you will love it hard to find staff at times
Paris Wilson: One of the best skateboard shops I’ve been too
LJ Wilson: The staff are always polite and have good rapport with the clients. Very respectful to the parents.
Bridgit Hutchcraft Lyon: My 3 teen boys favorite store from clothes to shoes and hats love this store
Joey Zumwalt: Just like any other zumiez
Ramces Guillen: Love this store
Ashley Bennett: They were very helpful and knowledgeable! Great attitudes as well.
Charles Gerdes: My son loves this place, great service well worth the drive every time
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Ski shop
6. REI - Overland Park
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· 499 reviews
6281 W 135th St, Overland Park, KS 66223, United States
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Bill Goodson: REI was great as always. Member since 1971. Member benefits and product support is well worth the membership.
Clay & Maggie Swanson: Extremely uncomfortable checkout process. Cashier asked 4 times if we wanted to be a member and then asked if we had any friends or family that wanted to join after repeatedly saying no.
Adell Mears: Excellent customer service every time I visit the store!!!
Pat Crockett: Always great products! Great sale for REI Co-op members! We shop there for all of our outdoor needs!
L Gascco: Was there this morning when I politely greeted the fellow David at the counter. He curtly replied, “What’s UP?”What’s up with rude people… I’m not rude, it’s only 9:30/ 10 AM …. and I am sorry you are already having a bad day!!!! Midway through “helping” me , began answering questions for another customer’s issues. I don’t expect jovial super happy customer service. ( some people around that area WILL at a business that charges prices like REI !!!! )… but please don’t be RUDE to me when I am looking you in the eye and kindly addressing you!!! Might as well shop from HOME.
James Symmonds: Smaller store. You have to look around or ask where some things are though. They sometimes take items from a place you would think they would be and make a special section somewhere else.
Doug Ewart: Good quality items; crowded for annual sale!
Remi Gelatt: The store itself was great and had a lot of selection to choose from. My check-out process was completely different. My teller was very pushy about becoming a member, which I understand as it’s their job to offer it, but when I refused he became rude and confrontational. He rudely insinuated that I was making a dumb choice for not saving money. I again told him that I was okay paying the price and thanked him for offering. He then continued on asking “you don’t have any friends or family who could use the money you’re wasting by not being a member?”. I felt very uncomfortable and ran out as soon as the transaction completed. I like REI, but was appalled by this verbal strong-arm attempt to make me a member.
Karie “Karebear” Helmuth: What a cool place!
Terry WC: Andy was a big help in shoes.
Brian Johnson: Looking for a new backpack and the staff was incredibly helpful. Between offering different brands and features to adding weight and sizing the packs, we were confident in the pack we chose.
Jason S: Kate was very helpful and friendly. I'll definitely be back.
Kas Waldron: Great place, felt welcomed from the get go. Felt like a kid in a candy store with the amount of things I could look at.
Jim Horlacher: Tom and Renee were very helpful in the shoe department. As usual, REI has great employees and a good selection in the trail running, hiking, walking and everyday running shoe categories.
J L: Great place that carry’s the brands I love. If your a first timer and on the fence about the membership, just do it. I kept putting it off and could have saved a lot of money.
Brother Bill: Not the same experience I've had at REI in the past. I was in the neighborhood, stopped in to get some shoes today, the guy back at the shoe dept was great, he knew his stuff and then some... Went up front to order them and things then changed. The lady at the checkout asked me if I was a Rewards member, I said no, she told me about the $30.00 Rewards program, at first I thought okay not bad, then I said I'm okay but thank you. My reason for it was I felt it was a hard sell..... I thought really ? At REI? When did this hard sell stuff start?? She then proceeded to tell me all of the reasons I should buy the card, there may be advantages to it, but here's the deal:: It's my choice if I don't want to... As irritated as she became and attempted to "shame" me for not doing so ( told me it's saving the environment to buy it ) okay that's great, ALLLLLLLLLLLLLLL I wanted to do today was buy shoes. That's it, it's not rocket science. I didn't argue or attempt to debate with her why I didn't want to buy it, It came off as if she's on commission to sell them. IDK if she is or not but it was not like any other time I've been there before which was simply "Hey here's our program, let us know if you'd like to sign up" approach.I didn't see it there, every other time I've ever been there it was pretty good, but if I go back I'll look for the "If you don't buy our Rewards card we don't want you here" sign....
David Marshall: Everything you need for your outdoor adventures
Raymond Hockman: This was my first time at REI. The staff was very helpful and super friendly. They made me feel right at home and helped me select the perfect pair of hiking boots.I'll definitely be back.
Andrew Stuehmer: I spend to much time and money here…🤣
Seth Ruder: Excellent customer service! Great sale on bikes. Kids love their new bikes just in time for the summer.
Tyler Remmert: A top-notch modern-day outfitter. The person in the hiking section is actually a hiker! The person in the backpacking section is actually a backpacker! Coupled with the membership benefits you get a world-class experience compared to buying cheap junk off of Amazon.
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Sporting goods store
7. DICK'S Sporting Goods - Liberty
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· 387 reviews
1890 College St, Liberty, MO 64068
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Amanda Sigman: Long wait to check out when an employee went to break leaving 1 checker while a huge line. Will never come back. Worse than walmart.
D: 2 visits in the same week and Steven seemed to be more interested collecting a paycheck for his cell phone usage. Very unapproachable and seemed inconvenienced to assist.On our recent visit, we asked to use hit trax for my boys to try about 5 -7 hits with 3 different sizes To monitor drop in exit velo averages before spending $700+ on bats.While Steven stared at his phone I climbed in there on each bat change to find the different sizes to use which took a moment… he said if the size wasn’t in there to swing then too bad basically…He then walked away. Mark the manager came up and said that we needed to “rap it up”. He said his associate stated we were taking too long….and the cage isn’t made to just use without renting. I said I’m confused, we’re testing sizes. Mark told me to read the sign and it’s not for use unless rented. He said we had been in there for too long. I immediately went off. You want me to rent this cage to verify the $700 + I’m spending on bats is being spent correctly?In his role how would he even possibly think it’s ok to approach a customer in this way? We had been there maybe 5 mins per kid. This includes the time I had to help myself in finding sizes.Check cameras if you need to verify Timing.I’m blown away of Mark’s demeanor when approaching me with this nonsense. I have been in customer service for years and would never blindly approach a customer in that way. I had a few choice words with him about how he handled this encounter in his role…Especially coming from a role at the top of customer service leading a team of others.Unfortunately you have a couple bad apples that don’t seem interested in your customer retention.I am sure some kids come in and “abuse” the use of the hit trax cage but that’s doesn’t mean you disrespect everyone…your team is only as good as your weakest links…these 2 are a wasteful expense on the payroll.
H Hendrix: Great selection and service
Hali Dunn: Selection for women golf didn't have very much, otherwise a fine store
Kristin Moore: The staff in the foot ware department were not friendly. The teenage boy working there rolled his eyes at me when I asked if they had a certain shoe and size in stock. It was a Saturday, but it wasn’t very busy and there was 2 employees working in that department.
David Minnick: Nice store.
Aaron Hoppe: No fishing section
Jim Rusconi: Nice staff
Anthony Garrett: What is the point of a store having exclusive products and not being able to get replacement parts? All of the staff was of great support and gave great effort. All except the manager "Tony". He was of no help. He flat out said he can't and won't get replacement parts and that I should look on Amazon for replacement parts... I had a gift card and cash. I ended up going to Eric's Bike store across town they fixed me right . The ONLY good thing about this store is no longer there. And his name is Harmon Garrett
SUNNY: Nice service. Friendly staff.
James Power: Came for a pair of cleats right before a game, shoes section was a little busy but you have to get someone to go get your Sade in the back. Not a worker to be found and when they did come they went straight to the back, academy sports would never treat customers like this.
Sammy Gorlovetsky: Very welcoming staff and great customer service. The manager who helped me was so friendly and accommodating and made sure I left there happy! Thank you for your kindness and help.
Samantha Moody: First time at this store, it was very clean and organized. The employees was very friendly and knowledgeable. I was looking for crocs for the family. They had a nice selection. It was a great experience.
Wynndolyn Hoyer: Nice clean store but a bit pricey. If you into sports good place to get equipment.
Patti Blake: Everyone helpful and nice. They also price match which was nice.
Andrew Brashers: I couldn’t find what the very particular item I was looking for, so I asked for help and the manager assisted me. She was beyond friendly and searched all over the store with me. She then proceeded to share with me they could ship the item for free to my doorstep. It took 5 minutes for her to place the order and it was done. Very impressed
Jennifer Finical: What retailers fail to understand is that the return experience needs to be as pleasant as the sales experience. My son is 9 and plays in various sports over the years. For the last 6 years I have bought all of his gear and school shoes here. But due to a snotty sales clerk and rude manager when I returned something WITH A RECEIPT AND IN THE PROPER RECEIPT TIME FRAME I will be going to Academy Sports now. So basically that’s the next 9 years of sales they lost, just for being rude over a return that they ended up refunding me for anyways. So I hope it was worth it!! And of course I also posted my experience to social media. 😉
Jay Brown: Great selection, usually can find something on sale in my size also. Store layout is pretty simple to find what you're looking for also.
Ryan Bogard: Great staff and good inventory levels. Wish they ran more coupons or discounts but I guess they don't really need to.
Ryan Parker: I bought a tube, to pull behind a boat, cheaper than Academy. They had several in stock, where A was sold out.So in this aspect, it was a good one.
Bhavik Asher: Enjoy visiting this store for the range of items they carry.
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Motorcycle dealer
8. Reno's Powersports Kc - Kansas City
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· 446 reviews
13611 Holmes Rd, Kansas City, MO 64145
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glen williams: Great sales people, took all the time we needed to answer all our questions.
Dave Rees: Best people ,best products, and huge selection with many choices
Alex Caskey: Attentive and courtesy staff.
Alexei Baydes: Buena atención recibí en el día de hoy ,variedades de artículos y equipos, el lugar está limpio y agradable.
Tammie Yardley: They did a great job putting a hitch on ourCanAm Spider
Jim Schank: I stumbled upon Reno's last fall when in search of a new wave runner. Placed an order and they allowed me to move my deposit to an even nicer machine. Picked up my craft last week and can't wait to get it in the water. Jackson and a few members of the staff I met have been fantastic! So far this has been a great experience. I look forward to doing business with them for years to come. If you are in need of anything powersports, Reno's is worth the drive.
michael woods: Friendly and helpful
Dave Monteil: Awesome customer service soon as I walked in the door. Very knowledgable parts department on changing the thermostat in my Can Am and also got the repair Mechanic involved explaining in Detail
Gorman Penn: Loop
Randall Wade: I have always had a great experience at Reno's. From the first time I walked in the door 20 years ago to now I have always been treated very well and given the best service.
Katrina Kirby: We bought our bike here. Pretty good service. Ok selection.
David Kubie: Renos staff are friendly and always willing to help you with any of your bike needs! Dosent matter what you ride, they'll help as much as they can! I would recommend anyone to come here for parts, equipment, or service!
Paul Van Erem: Very knowledgeable sales staff. Quick ready in and out service.
Troy Wooten: Amazing, made the experience super simple and efficient. Appreciated the service beginning to end (which was only over a couple days!!). Thanks for everything guys - highly recommend!
Nancy Ogle: Reno Powersports has the best service in town. Nice, quick and professional. They got my bike the next day and had it done in a day. I will have all my work done there. Kurt in service was awesome!
Michael Skipworth: Awesome Service, !!! Very freindly
Richard kinney: Bought my can am x3 here in 2018. It's only had to come back twice for unique issues. One a wire came disconnected from ecu. Found it pretty quickly.Other ecu went out. And it took quit awhile to get it figured out.For as much time as they had to put into this issue I believe they charged me very fair. Unit was there awhile and the was running short on ideas since no way to check a ecu.But they got it, then sent it to Evo Powersports for retune.The was very fair on price. Highly recommend them. Not the cheapest but they will fix it.OTHER SHOP I took it to before going to them on ecu problem diagnosed it as bad turbo wanted me to spend 2600 on new turbo.Reno powersports kept it alive and kicking.
Nick Takacs: Salesmen were extremely nice and sorrowful that they couldn’t offer me a decent amount for my trade. The service department gave me great advice that saved me a few 100 bucks. Parts department was well stocked and had 4/5 parts I needed with the other being only two days away. This is a great place and I’m happy this is my new Ducati shop.
Max Ellis: Had a very poor experience buying a bike here. They will lie to you about the bike’s condition.
Nick Lane: This used to be a great shop with welcoming staff but something has happened in the last 12 months that makes this place miserable to deal with.
Patrick Calhoon: I have been working on getting my motorcycle titled, jumping through all of the DMV hoops. I have a “declaratory of judgement” and the DMV needed an IDOD and two estimates of value from two different dealers. I live 5 minutes away from Reno’s and have bought parts there previously. I asked the salesperson if they could help me with an estimate. Instead of taking 2 minutes and looking up the NADA value, writing it on a business card and earning a customer for life, he said, “ I can’t help you”.So I left. I don’t have any interest in returning, it wasn’t a good experience.
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Bicycle Shop
9. ERIK'S - Bike & Board - Leawood
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· 210 reviews
3701 W 95th St, Leawood, KS 66206
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foodlove cafe: The guys that helped me were gracious and knowledgeable.
Daniel Luksa: They were open on a Sunday when most other bike shops were closed and I needed a new tire to (hopefully) salvage a long weekend of riding.Erik's had the tire I wanted, and I figured they'd be able to help me seat the bead of my tubeless setup. Most bike shops will do it on the spot inexpensively/free when you purchase a tire and it takes less than 10 minutes.I re-taped my wheel and re-installed the valve (half the labor of this task), brought in my wheel and asked them to seat the bead of my new tire (this part requires an air compressor, I don't have one). They brought my wheel to the back and told me it would be ready early in the day the next day, and would cost $30. Completely silly, I should've said no thanks.The next afternoon, I stopped by after work to pickup my wheel and it still wasn't ready. Now very silly, but I am assured I am next in the queue for repair. Three hours later, Erik's texts me to let me know that my wheel is ready. Totally fair, the person in front of me must've needed thermal plates on their Space Shuttle replaced.I expressed dissapointment upon checkout but the clerk was dismissive and said it's summer and they have a lot of bikes back there. But now $30 and 30 hours later, I've got a tire with a seated bead.Most bike shops will do this in 10 minutes, and plenty of them would do it for free/cheap if you're buying a $100 tire. The biggest bummer of this story is that I missed a gorgeous day of riding.Do not bring your bike to be repaired here.
Zandor Fivethousand: Friendly staff.
Richard Campbell: Had a punctured tube and a minor brake adjustment. Brought in on Thursday June 8, service tech said since it was minor repair they’d probably have it ready either later Thursday or Friday morning at the latest.I called Friday PM, hadn’t started working on it. Called Saturday PM, hadn’t started working on it. Gave up calling as I was told we’ll call you. Finally Monday the 12th at 6pm, it’s ready. New tire, but brakes still feel squishy, same as when I brought it in. Really don’t want to bring it back in and have it sit there another 5 days.Main issue is not to over promise and underdeliver.
Katie Hull: Incredible service! Helpful beyond what I expected. THANK YOU!
Aniko Giampetruzzi: I was very satisfied with my bike repairs. I was impressed with the staff at Erik’s, very knowledgeable, and they really listen to your concerns about your bike. If they don’t think you need a specific repair they will tell you instead of charging you for a repair that is not needed. I was told I might need a new cable but in the end they said my bike looked pretty good and the cable didn’t need to be replaced after all. . I will definitely be bringing my bike to Eriks for future repairs. Thank you! Oh and they cleaned my bike up so nice! That was a plus😀
Loren Saunders: Great service with reasonable prices and finished my repair days earlier than originally predicted. Couldn’t have been better.
MIchael Somers: Helpful and steered me in right direction
Toby Katowitz: We were greeted promptly and given many options based on our needs and wants. Great staff!
Cody Clinebell: Came in to learn about road bikes for triathlon. Spoke with Tyler. He was awesome! Super knowledgeable and kind. I ended up buying clip on shoes and pedals
Mark Boyer: Service was speedy, helpful and technically informative. And the price was right.
NotQuiteSure OfAnything: Great, quick service. Had a wheelset trued, fast sameday service.
Leigh Jefferson: 5/22/23 Just had repair work done and they left a critical part off; they took care of the issue this morning and apologized thank you!!
Brent Sear: typically friendly workers that care more about helping fix a bike problem than trying to upsell you on their merchandise.
Shauna Slade-Booth: Excellent customer service and one of the specialists helped us fit my son's new bike in our car.
Justin Simpson: I was looking for a new saddle. Bill and the guys went above and beyond to help me understand so many things about them.
Brandon m: We nailed it with the guess on the bike bag! Thanks a bunch!!!!
Melanie Hardison: The flat tire on my bike was assessed and repaired within 10 minutes—as a walk-in without an appointment. I so appreciate the quick and responsive service. The staff were friendly, knowledgeable, and helpful. Thank you!
Sherri Albin: We came up on Sunday and brought our 2 Aventon Pace 350 and 500 up for service. Figured we would have to make another trip up since we live out of town. But their service department had it done a few hours later! Thank you to the service department! Two very happy customers!Sherri and Kelly
Doug Easterwood: Everyone I interacted with seemed very knowledgeable and helpful with the purchase of my new electric bike... which I'm extremely happy with!
Sean Bernard: Knowledgable employees helped answer questions and find the right part to fix the problem I came in with!
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Sporting goods store
10. Rally House Plaza - Jackson County
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· 130 reviews
452 Ward Pkwy, Kansas City, MO 64112, United States
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Ox Wheeler: I have tried numerous times to visit the store. Must only before the folks that live in the downtown Kansas City Missouri area. I can absolutely never find a parking space. I have tried numerous times visiting the store and no matter what time of the day it is parking is nonexistent. I am leaving one-star because I have never actually seen the inside of the store. Unless you plan on walking to the store good luck finding parking!
Travelingbelugas Cris y Stephy: Encontraras de todo sobre los campeones de la Superbowl.
Tara Fuchs: Good selection. Friendly staff.
Debbie Harris: Love your store! I got what I was looking for since your stock is plentiful.
Tami VanSant: Love this place! Always has KC Chiefs😊
Ricky Bobby: Shopped at Rally house for the 1st time ever… and I loved it!! They had exactly what I was looking for, and I even found something that I didn't know I needed. Lol.The young staff was excellent! We joked around about the football team I followed and they were very knowledgeable and professional!Dealing with this young group of staff members really makes me feel good! Today's workforce usually leaves something lacking, but not The Rally House team!! Top notch!💯
Jean Wagner: Very friendly employees, very helpful. I always enjoy shopping here.
Steve Jenkins: Good selection of team gear. Isles are tight for accessibility.
Jessica Zenitsky: Will not be returning after a sweater with a tag saying $60 was magically upcharged at the register to $75. Not a sign in sight saying this would happen. When I returned seeking a refund for the difference, I was told they “must have forgot to mark the tag up”…well you forgot for the whole store then as every item I touched had an unaltered price tag.My refund was issued on a gift card, even tho less than 5 mins from the original transaction occurred, I had the receipt and card used to purchase. I will be calling corporate as I do not want a rally house gift card, I want my money refunded.Do not buy merch here, they’re adding $15 on at the register. If you notice, they just refund it on a gift card.You’re better off buying from the pop ups at the gas stations.
Nick Brown: I love buying all my Chiefs t-shirts there
Linda Dro: Rally House employees are particularly helpful and knowledgeable. I seldom leave without getting what I came for.
Sandra Smith @: So glad Rally House is now on the Country Club Plaza here in KCMO. I chose to order on line for a specific Kansas City Chiefs mug for convenience. Other places did not have it in stock. Rally House filled the order faster than estimated given on line. Location of the store is so easy to get to. I parked, walked a few doors down, received immediate service,and was on my way. The store is packed with all the sports swag you can think of. You will love shopping there.
Jeff J: As if they didn't try hard enough to get your email, now they won't even print out a receipt for you or give you money back on returns unless you sign up. Plus everything is $10 more expensive here. Save your money and skip Rally House.
Melissa Scher: I had a return to make that I didn't have the receipt for but knew when it was bought. Extremely efficient in finding the sale and refunding the money. I'll always go to Rally House Plaza!
Teressa Barton: Great selection of Kansas city gear, lots of kc chiefs apparel and a small section of Royals gear.
Annette Landwehr: Packed full of Chiefs and Royals gear for young and old. I found a clear Chiefs purse for concerts and games!
Pat Mason: Excellent place for hats
Karen Nyberg: I had a return from an online purchase and the staff took care of it quickly and efficiently.
Michael Rizk: Living in Dallas, I really enjoy getting back to KC to go to my favorite Rally House in the Plaza to pick up a variety of unique KU GEAR. Michele is the store manager and is so pleasant and helpful. Can't wait to go back now for the NATIONAL CHAMPIONSHIP merchandise. #ROCKCHALK
Donald Williams: Store is fine service was sub par
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Sporting goods store
11. DICK'S Sporting Goods - Lee's Summit
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· 291 reviews
840 NW Blue Pkwy, Lee's Summit, MO 64086
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Bicycle Shop
12. ERIK'S - Bike & Board - Liberty
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· 88 reviews
237 S Stewart Rd, Liberty, MO 64068
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Sporting goods store
13. Rally House Boardwalk - Kansas City
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· 221 reviews
8650 N Boardwalk Ave, Kansas City, MO 64154
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Clothing store
14. L.L.Bean - Leawood
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· 193 reviews
4401 W 119th St, Leawood, KS 66209
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Sportswear store
15. Nike Kansas City - Jackson County
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· 366 reviews
211 Nichols Rd, Kansas City, MO 64112
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Sporting goods store
16. SCHEELS - Overland Park
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· 1435 reviews
6503 W 135th St, Overland Park, KS 66223
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Shopping mall
17. Country Club Plaza - Jackson County
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· 9618 reviews
4706 Broadway Blvd, Kansas City, MO 64112
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Sporting goods store
18. MO Sports Authentics, Apparel & Gifts - Liberty
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· 70 reviews
9767 N Cedar Ave, Kansas City, MO 64157
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Sportswear store
19. lululemon - Jackson County
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· 89 reviews
401 Nichols Rd, Kansas City, MO 64112
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Outdoor sports store
20. Academy Sports + Outdoors - Liberty
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· 1764 reviews
269 S Stewart Rd, Liberty, MO 64068
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