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1. SEPHORA - Jackson County
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· 246 reviews
Nichols Rd #424, Kansas City, MO 64112
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2. SEPHORA - Kansas City
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· 140 reviews
7201 NW 86th Terrace, Kansas City, MO 64153, United States
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Megan Parrott: While the store is presentable and has a well amount of product in stock, the employees are not very helpful. A few times I’ve been in I’ve been greeted. But most times I am not. If I’m being greeted, they never offer to help or ask if they can help me with something (which I don’t expect if they are busy). After browsing around, it is often hard to find someone or get their attention to assist me. When I need help, I have to take a few laps to find someone available to help. After asking for help, they usually respond with “I’ll be with you in a minute,” and they never seem to help me.
Polly Weist: Crystal helped me this afternoon as I shopped. I needed help and had questions on multiple items including foundation and bronzer. She was patient, knowledgeable and super helpful. Great customer service!
Ally Gordon: My place to go to
Kieana “MoMo” King: They always carry GREAT products
Jordin Dunkeson: Crystal was incredibly knowledgeable on all things skin care! Will definitely be going back when searching for something new! Thanks for all the help Crystal! 😘
sydni c: Amazing experience! Krystal the manager helped us with our needs and had an amazing personality. Will be back soon🤗
Preston Smith: Bleach Blonde guy was very rude, me and my friend went in there once for birthday shopping and he was very rude when talking to us and watched as if I was trying to steal because I wasn’t a woman.Went in there again tonight and my girlfriend was looking for a certain makeup and she pulled the drawer open not realizing that it was “only allowed for employees” and he got snappy because she looked. I understand it being for just employee but it was the way we were informed very rudely. Makes me and my girlfriend feel very unwelcome. This is something that’s should def be reviewed. Was also very rude and sarcastic checking us out at the register.
Bruno Guimaraes: Great selection, friendly staff.
Kimberly A: Nice Sephora, good selection
Crystal: McKenzie and Emily were incredibly helpful last time I went to the Zona Rosa location. I have always had a great time at Sephora, but they gave me such personal attention and helped me find what I needed!
Donna Bowen: My first at store bought Fenty and Mars
Chris Kane: Staff was extremely friendly and helpful
phuong: A lot of things went up in price. The girl at the checkout seems so disinterested in her job. She was very nonchalant when I asked her questions, like she did not want to be bothered.
Diane Slayden: Sales associate was fantastic!
noraa ghanim: one of my best places
C Spencer: I went to Sephora to pick out a new full-size bottle of cologne that I had a sample of. The lady that helped us was super professional ànd extremely helpful. I really enjoy shopping at Sephora for men's fragrances.
Chris Hyatt: Was a little disappointed they didn't have what I wanted.
Breanna Gaines: Michael is the bomb seriously thank you for hooking me up ! ❤️👌🙏🙏🙏 it was my annual birthday trip to sephora and I felt very spoiled
Legina Smith: Love the makeup over priced for sure
Shelby Bertini: Very helpful staff and clean location! Love their new store front in Zona
Josephine Clark: We were helped by this wonderful person Erica. They helped us find creams and powders for my mother. She was also able to find a lipstick that I love. Very helpful 10/10
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3. SEPHORA inside JCPenney - Kansas City
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· 21 reviews
9100 N Skyview Ave, Kansas City, MO 64154
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4. SEPHORA - Leawood
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· 107 reviews
5056 W 119th St Space #300, Leawood, KS 66209
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Sim J: I love Sephora and shop there often. This location has been consistently a bad experience. Nobody is helpful. I’ve been in at least 4 times and not a single person has offered to assist. I’ve had associates walk right in front of me as if I wasn’t there. Just an uninviting and unfriendly environment
Lilianna Partelow: Helpful employees. Always there to help and like to have a friendly conversation.
Nicole: No one knows what their doing. Most everyone is nice except one of the girls checking me out.
Kaci Schultz: I love Sephora but my experience yesterday sucked. I usually have my stuff shipped but I needed foundation asap so I did an online pickup order. Never again. I walked in and didn’t see an area designated for pickups so I stood in line at the checkout counter. The girl behind the counter was unbelievably annoyed that I was in the wrong spot and told me to go to the front corner. As I walked towards the front of the store I saw the “online pickup here sign”…maybe put that sign so you see it on your way in, not on your way out. The lady who helped me at the pickup counter was either a shift lead or manager and was even more annoyed to help me than the other girl. Mind you I spoke less than 10 words while I was there…I wasn’t being rude or needy, I just didn’t know where to go. Teach your employees to smile, maybe say “hi” and “thank you” to customers and at least act like they like to be there.
Serina Rowan: This location caters to those who look like they have money. So because I came there from the gym, all tattoos showing and post gym hair...I didn't have value.
Manmith Reddy: Good Serive
Karli Hernandez: I love this Sephora! Every time I come in, I feel so welcomed. Some of the ladies here know me and they treat me like family. I feel like I am shopping with my besties when I shop here. So many compliments and warms welcomes EVERY time I come here. This is the only Sephora I will go to!
Tessie: I like having the option of going into a shop when I need to. But doing my shopping online with Sephora's finds me with extra goodies. This shop at Town Center isn't very giving. And if you are neurodivergent. Word of warning. They have a HIGH-TALKER that works there. And she only has one volume. Wear your earplugs. You've been warned... You're welcome.
Austin: Came to check out the new Glossier selection and not very much was in stock at all. We were looking in the overflow sections underneath the display and one of the associates kicked it shut after coming to ask if we needed assistance. A bit rude if you ask me. After we mentioned we were trying to see if things were in stock, and mentioned they're not a big fan of people opening those cabnets. It's soured our shopping mood and we put back the things we were going to purchase and left.
gena dvorak: One of the workers, Alyssa is phenomenal and has great customer service!!!
Dustin Vaughn: Really helpful staff.
Mario Moreno: Good place to get makeup for the wife
kinnedy keating: I really like Sephora. They sell great products. Unfortunately i’ve had two bad encounters at this store. I have no desire to shop there anymore.
Jessica Halford-Crapo: This store is everything! I love this store for their good prices
mje006: Spent half an hour waiting to be helped, and no one helped. People were walking around, and one person finally asked if we needed help, and she called someone to come help us… and no one came. It was annoying and frustrating.
Jasmine Jones: Employees tip bait delivery drivers
Shay McField: I think they thought that I was planning to steal something?!?!?! As if.I went to seek out a particular fragrance that was listed as being available at Sephora. I don't like to blind buy fragrances if i can help it. Upon entering the store I was greeted and escorted around. Now I could read this as being attentive to me as a customer but no one else was getting this level of attention and/or monitoring. The rep would ask others if they needed help but only to that extent for the most part the rep stayed by my side. At one point there was another store rep in the area along with the original rep and there were plenty of other customers to assist but I was VIP. It was said that fragrances is their area of expertise but it doesn't seem that they could hold a conversation about notes or types of scents like gourmands, florals, aquatics, spices, etc. Eventually they backed off and I was free to explore my interests but low and behold when I was ready to leave the same rep was guarding the door as if ready to pounce if the sensors were triggered.Well, when I do find what I am looking for I won't purchase it from Sephora.
CHRISTIAAN LEYVA-SHAGOVAC: Always great service in every sephora I go in.
Verne' Anderson: I received great service from the ladies in here!
Grace Perry: For starters I’m frequently an online shopper as I feel more comfortable locating products online. That being said, I had the pleasure of being helped by an associate named KIRA today. Not only was she incredibly knowledgeable about all of the types of products I was looking for, she took the time in a busy store to answer any questions I had and walk me through finding each individual product. My hair situation is a disaster and she made me feel less alone explaining her own hair healing process; made me feel completely at ease and heard. I will be back to talk to her about the products as I feel like I now have a familiar and understanding face there if I need assistance. I am in customer service and these employees are fewer and far between to find. This is the type of woman/employee that every customer wants to meet. Thank you, KIRA, for the incredible experience. You represent your company better than than the products they sell.
Leslie Seibert: I walked in needing help finding products for my upcoming hiking elopement! I rarely wear a full face of make-up - certainly not while hiking - so I was looking for some specific direction. I wanted waterproof, sweat proof, long wearing, yet natural looking products that would be easy to apply myself for an elevated, photography ready look.The store was quite busy, yet several Sephora workers were immediately welcoming and showering me with congratulations. It was notably impressive the way the entire Sephora team worked together to care for its customers. I was promptly paired with Taylor as my personal shopper, and I couldn’t have been placed in better hands! She was incredibly knowledgeable and asked all the questions while thoughtfully selecting products to suit my unique needs. She was also delightful to work with and gave me tips on how to successfully apply each product.I’m incredibly grateful for all the help and genuine well-wishes from Taylor and her team. You all are the best!
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5. SEPHORA inside JCPenney - Kansas City
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· 32 reviews
8100 N Flintlock Rd, Kansas City, MO 64158
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Tammy Tutt: We were able to locate exactly what we were shopping for. The check-out person was helpful and showed me how to use the app for extra savings!
Toni JAGER: They need more people working there.
Gabe Buckner: Good deals. Look for coupons online to use at the register.
Carl Meade: Nice clean store salesperson very helpfull
Tim Ely: DO NOT USE JC PENNEY CREDIT CARD! I used my card, paid the bill, and even though I sent them the copy from my bank of the check, endorsed BY THEM, as proof of the paid bill, they refuse to accept the dispute as paid. If they deny the dispute for a 3rd time I'll be forced to go the route of an attorney, the BBB, and the Consumer Protection Bureau
Allison Lester: I went to this location to shop today. While in the store, I sampled a perfume and did, infact buy a bottle. When I got to the checkout, the clerk asked, "what's that smell?" I replied "it's probably the perfume I just bought." She proceeded to tell me how it stunk and that it made her sick. I moved away from her as my husband paid for the 3 items that came to an $89 total. Seriously, this woman came across as rude and needs to find another line of work. Uncalled for. Keep your comments to yourself.
Debra Barnett: Love this store! Perfect clothes for almost every occasion! Great kids sizes from skinny to plus size!My go to store for clothing.
Margie Wilburn: The clerk checking out was too busy talking rather than checking!
Dee Hood: Good experience. Seems they may be doing some construction/remodeling inside...but it didn't deter me from purchasing, but I did lose my way a few times 😆 The associates who assisted me were nice. I went for a specific item....& got that plus much more. I tried this JCP because, I was in the area, & the prior one I went to had a small selection of the items. This JCP had an excellent selection!! I'm so thankful.
Lauren: They open at 11am. During the week. While almost everywhere else is already open... I'll go spend money where they are open at a reasonable time.
Klynn Sherpy: I was at the return counter and the JUDY the MIST unpleasant lady at the counter was the most unhelpful and rudess person I have ever dealt with -First it took her 30 minutes to help the person at the counter - only because she keep having to redo what ever she wa doing worn than when it came to help me sHE HAD GO TO thebath room -
Mamiegirl Dorbor: Frequent customers both in store and online. Great selections of clothes, shoes , kids' necessity, jewelry, etc. Affordable clearance items as well.
Scott Hendren: Who is that lady (Leslie) in customer service she was so handy and helpful. When I left her I felt like I had made a friend. Ty so much.
Scott Manley: Always clean and friendly and friendly Associates
Candace Fast: Got a curbside pickup. The lady was super fast and friendly. Will use this service again 👍👍
Steve Kilgore: Perfect employee helped us quickly
Tillie Trammell: Nice employees, clean store
Jane Hamerle: Easy access. Lots of selection. Checkout was friendly.
Wanda Brown: Have always been a J C Penny's person ever when my children were little back then you had Shirts and pants with patches on the arm and knees. BRING THEM BACK
Jak Angelescu: I just adore this store. They don't play obnoxious club music blasting all over the speakers. I hit gold a few months ago and bought all new panties for next to nothing and got a lot of good quality basic clothing necessities off their sale racks. Also found the most affordable and comfortable bed set. Every associate is so knowledgeable and friendly. I deliberately signed up for rewards because the associates are so amazing, the inventory is so well-stocked that I WANT to give this place more business.
Pat Cromley: Great. I love being able to order online and pick up curbside. It's better than driving to the store, searching for what I want only to find out they're sold out. This way I know they have it and it saves me time and money.
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6. SEPHORA - Kansas City
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· 39 reviews
1847 Village West Pkwy Suite K-117, Kansas City, KS 66111
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7. SEPHORA at Kohl's Metro North - Kansas City
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· 2 reviews
8500 N Madison Ave, Kansas City, MO 64155
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Matthew Myers: One person helping one lady for the entire 20 minutes we were there. On to spend money at Ulta instead
HeIsMySpaceDad: Its a smaller location with a lotta theft and employees clearly do little to stop that
noraa ghanim: three stars cuz you have to drive all the way just to return an item to specific store, you can’t return an item to any sephora cuz the other sephora stores doesn’t do with returns
Jessica Thompson: I just stopped in to check it out, and was greeted and helped by Lindsay; who’s helped me before at the other sephora, she was amazing and so so helpful!! She went above and beyond to help build me the perfect routine! Thank you!
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8. SEPHORA inside JCPenney - Kansas City
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· 18 reviews
10904 Stadium Dr, Kansas City, KS 66111
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9. SEPHORA - Lenexa
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· 125 reviews
11731 W 95th St, Overland Park, KS 66214
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S Parker: Didn't have my shade in a new foundation (very expensive) I wanted to try.
Valerie Okwara: Omg went to this location, so racist and rude. I was treated like qex were not to be in the store. There was a bald headed guy and an Hispanic lady. Wow both extremely rude. Please my fellow sisters and brothers don't shop at this location.
Sujoy Chatterjee: Good store to buy cosmetics. Lipstick section a bit messy. Overall good. Located in Oak Park Mall.
Gavino Solis: They were very helpful.
T: This store was full of DUST. The shelves, and floors. 🤢 It was just messy and I wasn’t sure who even worked there. No one asked if I needed anything or help. I needed both samples and help finding makeup. It’s disheartening that this store has fallen this much into the dumps. Unfortunately, I wont be back to this store.
Carrie Hamman: It was super busy (mid day Saturday) but Crystal and Michaela were a huge help in updating my foundation, concealer, and lip products. Very positive experience.
Leo Pacino: Good place to shop
jodi: Always a great experience
Dojo Master: Good but costly
Lillian Anderson: I love this store. I had a gift card, and it came in handy.
maso utrovador: Buena atención,tiene personal que habla español
Saritha Bojjapuri: Could've added more skincare brands
Irene Garcia: Fast service a bit off everthing
هنادي مدلل: جيد
Saida Hamza: Cashier Jaine is rude. She told me to go to cheap places rather than Sephora.Worst customer service on December 1 evening, I will never go back again because of the whole team.
Torey Sutler: It so clean
Branchydios: Not really my thing, but my girlfriend wanted to see what they have. Staff was nice and helpful, and the cosmetic selection was large. Prices were high, but that's probably just because it's makeup. We went mid day and it was busy.
walfrido pratts: Everything good
Janet Franklin: Everyone is kind an they/sales associates are always a call away if you have question's
Takisha Brown: While attempting to shop in this establishment today. I was asked 15 time in the 5 minutes that I had been walking around if I needed help or needed anything. When I am out shopping I don't mind being asked if I need help maybe once or twice. But to feel as if I was being watch and followed around was not acceptable. The uncomfortably was so bad that I didn't want to spend my money in this establishment. I have been in other locations around the city and in the US and this experience was the worst.
Elaine: employees are so helpful bc I am clueless 🤦🏼♀️
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10. SEPHORA inside JCPenney - Overland Park
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· 22 reviews
6901 W 135th St, Overland Park, KS 66223
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mc c: Don't know much other than we didn't go in because we couldn't find the entrance. We parked in front of the jc penny sign and nothing stated where the entrance was. We're not from here and stayed in a hotel around the corner. We then assumed it was a building named JC Penney and left.
Neiha Cooper: Very nice department store..very clean...the lady that assisted me with what I was wanting very nice...this store on 135th is amazing..Nicest JC Penney's in Johnson county
Debbie Karles: Found just what I wanted, and it was on sale.
David Hughes: Great environment. Good service
Lola Peck: Great store. Haven't been shopping in a while. Prices are up a lot.
Frank Allen: Salesperson was very helpful.
Larry Walling: Have a problem with inventory
jordanbrianjason126: The entrance is at the top level of a parking garage and hard to find. We had to park twice just to get to it. Their prices are ridiculous. They wanted $40 for a generic Levi's belt. No wonder this place is empty of customers.
Shelby Massey: Fabulous helpful staff. Easy to find merchandise.
William Lopez V.: Like always, Jcpenny always has really good prices and good offers. I've visited this location for several years, and it's a shame that every time I come back, it seems like it's going to close, the conditions if the building is not so good. They have good parking, staff, and good merchandise, but the building is dirty. I wish they could clean the building. That is my only concern overall.
Chrisan Theobald: No selection
Marcia Gonzales: Clean friendly
Meghan G: Such a forgotten place. Great deals
Debra Vertelka: Nice shopping at Penneys, helpful staff. Could be more workers
Rachel Babb: Very helpful. They were able to take care of my needs. But I have always liked JC Penney. Good value for the money spent.
Leslie F.: Every time I go to this store I look in the women's plus size clothing section to see what they have and it's very disappointing. Literally only 1 or 2 shirts/pants in few sizes....no plus sized dresses at all. I figured that they would possibly get another shipment of clothing at some point, but no....many sections, including the plus sized women's clothes, looks like it's never going to be restocked.There are barely any cashiers or people on the floor to help you find something. It's mostly a ghost town when I visit this store. It's really sad how this store is slowly dying.
S Harvey: The locked door on east side weren't welcoming at all.
uday kumar: Was under reconstruction of few section, rest all things were good. limited items not much variation in men's section. good for kids.
Regina Lutgen: Did not have a good selection of men's shoes and no boots available to shop for except online. And also throughout the store they have different transition strips. My husband was pushing me while I sat on my 4 wheel walker and came upon one of those transition strips. It was like hitting a curb, it was not hardly gradual at all, I ended up tipping backwards and bruised my backside/hip pretty good as well as jarring my whole body. Those NEED to be redone so no one else whether on a walker or in a wheelchair would get taken by surprise like we did and get hurt!!
Scott Coble: We came here for some professional pictures of ourselves and our dog. The pet-friendly picture studio got some great shots of our beloved Dachshund. We think they turned out amazing and can’t wait to share them with our friends.
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11. SEPHORA at Kohl's - Liberty
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· 1 reviews
8540 N Church Rd, Kansas City, MO 64157
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12. SEPHORA inside JCPenney - Lenexa
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· 12 reviews
11801 W 95th St, Overland Park, KS 66214
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13. SEPHORA at Kohl's - Overland Park
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11585 Metcalf Ave, Overland Park, KS 66210
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14. SEPHORA at Kohl's - Shawnee
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· 1 reviews
15500 Shawnee Mission Pkwy, Shawnee, KS 66217
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15. SEPHORA inside JCPenney - Lee's Summit
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· 36 reviews
990 NW Blue Pkwy, Lee's Summit, MO 64086
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16. SEPHORA at Kohl's - Olathe
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16250 W 135th St, Olathe, KS 66062
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