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Cell phone store
1. SetCell Android Repair, iPhone Repair, and Sales - Jackson County
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· 306 reviews
4305 Main St, Kansas City, MO 64111
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Jamie Klein: Says it opens at 1130. Sat there until 1230 and still not open. terrible customer service. You should probably be open for your operating hours.
Fabiola Alvidrez: I have he serval of my phone screens repaired here and recently had my charging port repaired. they are always well priced, very friendly, Professional and fast. I will definitely continue to get my phones fixed here.
Brad Pearson: Took my phone in to have back and screen replaced. Had to go back three times Caleb figured out how to do it. One day later the back cracked. Also small hairline crack in screen. Caleb admitted he installed back wrong, causing break and said he would replace for free. Over the next week excuses were either he needed to talk to his boss, then it was ordered, then FedEx lost it, then it would be in next day. I asked for a call whencit was finally in. That was a week ago. No call.Following up on your responseYou HAVE NOT completed the repair of the back you broke. You never called to schedule the replacement
Sophia Nangle: I have revisited this establishment many times for phone repair (I am clumsy)Caleb has always done right by me and is very kind. He even took care of me when I was sick once. A friendly business with fast service !
Kat O'Hara: I am from out of state and needed repair for my iPhone asap. Caleb was awesome! Got me right in and resolved the issue.
vxlonee: I absolutely love ❤️ this place the guys are so nice and very fast and reasonable 😊
Juan Osorio: Great place and really friendly and helpful staff. They are honest and not greedy. Highly recommend.
JayDee Johnson: Some of the best customer service, and they work fast as lighting. Was in and out in less that 20 mins.
Brayden Percival: Great prices! Great staff! Keep up the good work!!!!
Jazzy Hands: Sad that they are an amazon shipping hub with horrible hours of availability. Hire a full time staff please or discontinue being an amazon shipping hub. How are you going to be completely closed down on sundayss? Bruh
Spox The Fox: Outstanding service and great prices
Mark Edwards: Very helpful and knowledgeable people. I have dealt with them at previous location on Westport Rd. I searched around for them, but I didn't remember their name but I found them at new location. I would highly recommend them for ALL of your phone needs. Bet I will remember their name now. Setcell Phones Repair.
Benjamin Hunter: Fast and knowledgeable!
Marisa Butler: Went to try and see whether or not to fix or replace a phone. Caleb helped us with all of our options and was a great help explaining things and walking us through what the process would be for activating a new phone. He really went above and beyond. Atmosphere was relaxed and friendly. Will definitely come back.
Hannah Reich: I took my daughter here to get a case for her IPhone 7. Caleb was super helpful and patient with showing her the options. She ended up choosing a squishy case that looks like a bag of chips. He let us have it for free because it’s a quirky case for an old phone.
wayne stine: Never get my business ever again no stars
Marcus Opitz: Batter replacement was fast and was able to fix volume without replacing the switch-recommend!
Beau Brixey: This place is a ripoff. I bought a phone and found 3 months later it was reported stolen and I could not activate it on another line yet they claim all devices are bought direct from the carrier. Also was lied to when I looked into purchasing a S-Pen replacement for my Note5, it was a cheap knockoff you can buy on the Wish app for a dollar that they were trying to pass in there for being the real deal and charge $30 for it when I called her out on it they denied it but you can tell the difference clearly in an original Samsung S Pen versus a knockoff from wish.
Shauna Hubbard: We get all our phones phone accessories here. They are reasonable and very honest They also stand by there word.
Chez: Really nice people, very polite and has everything you would need for your phone
Jesse Gage: Highly disappointed dirty and inventory is all most nothing
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Computer store
2. Laptops KC Sell or Repair Your Cell Phone Computer or Tablet Kansas City's #1 Buyer, Cell Screen Replacement - Jackson County
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· 41 reviews
650 E 5th St, Kansas City, MO 64106
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Dawayne Carter: Good people. Bought 2 laptops from here they worked great
abhimanyu reddy: it would be great if someone atleast picks up the phone . No one picks up the phone in both the branches
Luis Lopez: Best service I've had thus far,If they don't have your part they will order it and try to fix your laptop as fast as possible and their service is great!Not only that but they have free pens for customers as well with color choice just saying 😂Appreciate the service my guys keep up the good/hard work!
Michael Conge: Extremely helpful staff. Worked with us to try to save us money and properly diagnose our issue. Referred us to a good company for data recovery as well. I felt like they were trying to save us money while fixing our MacBook.
Jenna Martin: Absolutely recommend this place! I shattered my iPhone screen. They repaired it in less than 30 minutes at a cheap price. I also got recommendations on where to go in KC and how to get around. 10/10, great service, timely, and staff was incredibly kind.
Allie: Took an iPhone X in for screen replacement and had a great experience. Customer service was amazing and they were very responsive via phone and text. Great price too! Would definitely recommend to a friend.
Katie Ngo: If you need help with something as small as which kind of mounting screws you need, they got your back 😆
Destiny Palmer: Brought in a brand new IPad Pro 11 with no damage, that was still under warranty and they said the best they could do was $400. I would not recommend selling anything here, they will low ball it and make it seem like your product is worthless.
Swervo Baby: The worker had a attitude from the moment I came in was very rude & threw a lowball price on a new device would not recommend waste of time.
C Molloy - Woodyard BBQ: Fast, fair price and great work. The guy I dealt with was very nice and most comms were done through text, which I also like!
Stevie Wakes: I am SO HAPPY with the affordable, prompt, efficient, respectful and kind services provided me. I initially had one Mac Book Air computer that needed repairing, but, after my first wonderful experience, I had to return. to get my Mac Book Pro fixed. I am so grateful that I happened to find LaptopsKC to get my computers functioning again. THANK YOU!!!
Shawnie Thomas: Mike is the bomb.com, he always helps me out with whatever computer needs I have... Been a loyal customer for years and will be for life!!!
Everything Audi: Can’t even get anyone on the phone
Terri Trigger: Called during working hours as it looked like a business in the City Market with good reviews. A young child answers phone and rudely asks "What do you want?", then laughs and says, "I'm just messing with you. Leave a message at the beep." Maybe due to COVID the kids are at home, which is understandable and admirable, but for a business, unprofessional and a waste of time.Appreciate your response, but had checked number and called again.
Lewis Thompson: They did a FABULOUS “Same Day” repair job on my Apple iPhone.I came in with a Cracked Glass & Mohammed noticed that the Start Button needed to be changed as well.He changed that also.I got out of there, with my “Like New” iPhone 6Plus, for less than half of what another repair shop (in OP) had quoted me.* Even though this Shop is located in the River Market Section of KCMO, it has lots of free parking 🚗 right next to it.
Carowell Shelton: They gave me exactly what I needed. My products are working very well.
Paul Zolotor: Service was prompt and reasonable. They paid attention to my problem and explained repairs logically.I plan to use them to recover photos from an old HP notebook.
Dane Olsen: These guys are great. Super communicable and up front with what they can do for you.
Joshua Kohl: Mike got the job done right at the best price in town.
Shane Hammond: Excellent service, knowledgeable, professional and fixed my computer in a timely manner. Which I appreciate greatly! The next time any issue arises with my computer or phone, I’ll be going here!
Megan McGee: Stop in to one of their locations or simply call and you will quickly understand why I left a 5 star rating. Service like that is almost impossible to find nowadays.
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Electronics store
3. Apple Country Club Plaza - Jackson County
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· 905 reviews
227 Nichols Rd, Kansas City, MO 64112
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Felipe Giacomazzi: 20 people walking around and Took 1:30 hours to find a sales person to get me.
John Marks: Staff was knowledgeable and friendly. Transaction was prompt and efficient.
Ron Cherry: David was awesome. He took his time to explain and go over everything and answer all of our questions. I would definitely recommend the Plaza location. Great experience all around!!!
David Y.: Great place for shopping and eating
Richard Dickison: Country Club PlazaIt's an Apple Store.It's always worth a visit.It's wonderful!
Senorita Lacey: I walked in without an appointment and the place was packed. Everyone we encountered was nice/helpful. We waited in an area where we could overhear a class on iPhone use, so we learned a few things while waiting fifteen minutes.Jesse met with us and was super helpful and patient with my lack of Apple knowledge and jet lagged brain. Thank you for making a stressful situation easier!
Michael Pare: Knowledgeable staff, resolved my issue very quickly.
Stacy Nance: I came in on 3/27/2023 and Jason was awesome he helped me with my iPhone and iPad my iPhone got ran over and he was so polite and they replacing my iPad such a great worker
Clay Davis: Short wait, easy purchase and new phone swap. Above average cool staff. Solid location.
T Mar: Great experiences all the time. Got in and replaced my earbuds under warranty. Reserve your spot through your device. They will take care of your needs promptly. (*updated Recently I came in with connectivity issues that they deduced was a VPN I had on my device. I deleted it from my iPad as well. I also have an Android phone so I use it on that device now only. But there are no issues anymore on my iPhone 13) I could spend loads of money here if I wasn’t careful!
Saria Simss: this is the slowest apple ever, I had an appointment for 11 they told me they would be ready in 10 minutes and its been 45. and there are just workers standing around looking doin nothing so i am very annoyed and upset
Thresa Kussman: My Mac bit the dust! What do you do? If you live in Kansas City, you head down to the Plaza where you experience some pretty great customer service! Luckily, I knew what I wanted, and after waiting approximately 5 to 10 minutes for a customer service representative (get on the list when you enter the store!), in less than 10 minutes with Leo, I had purchased a new MacBook Pro. Leo then took me to Tamarick, who explained how safe it was for Apple to transfer everything onto my new MacBook Pro. I left my laptop with them and within 24 hours they called me to pick up my new laptop. I had expected some kind of glitches and have experienced none! When I went to pick up the laptop, Hannah ran me through a few features I needed to know about before I left. This was absolutely seamless! if there’s a company who knows how to make it easy to upgrade a device or replace a necessary piece of equipment, Apple has got it down. 100% happy, 100% grateful to Leo, Tamarick and Hannah! Kudos to you three for great customer service!
Tom Kelly: outstanding customer service. The gentleman who helped me during my service appointment was very friendly and answered all my questions. The official estimation for getting my battery replaced was 3-5 days--my laptop was ready in under 24 hours. I was helped as soon as I went inside, and the woman who returned my laptop was also friendly and helpful.
Jeff Nations: Placed order online went to store didnt have to wait in line. Staff was friendly, place clean, got my purchase brought out to me very quickly, although it was the wrong item. Other than that .... I'd go again
Shane B (Bueller): Pretty great experience here even with it being so busy. Went in on a Saturday and the place was packed. Got on the list and waited about 10 mins to get helped. I wanted to buy a phone as quick as I could as I knew exactly what I wanted. Typically this is easier said than done when dealing with sales folk. But the guy got it and I had my new phone in hand and out the door in less than 5 mins after he came over.
jumka lina: Always smart.
Robert Perez: iPad and iPhone mini accessories!
Jimh H: Very busy, but short wait and well staffed with knowledgeable people
Andrea Williams: Very helpful
Jeff Morgan: Great menu & very nice and helpful staff 👍
GreenLifeKc: Adam and Eve apple and look how they turned out.
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Mobile phone repair shop
4. iRepair Kansas City - Kansas City
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· 180 reviews
5518 Troost Ave, Kansas City, MO 64110
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Zoe Harper: If you need to get your phone fixed and are looking to give back to the community this is the place to go! This was the best experience I’ve ever had repairing my phone. I didn’t catch the owner’s name, but he was incredibly nice to me and even answered some of my odd questions. I got my iphone screen replaced in 25 minutes and the owner even gave me a screen protector. Give this store your business! The owner deserves it!
Mari Jacoby: I came in thinking my charger port was broken but it turned out it was just my charger. I felt silly but I appreciated that he didn't try to scam me and was honest.
Courtney Elliott: So quick and perfectly completed work for less than a big chain quoted me. And the big chain has terrible reviews. This place is top notch.
Heather DeGraffenreid: I'm so glad I found this place! I dropped my cell phone and broke the screen. After researching businesses online I chose this place because of the great reviews. They had to order a part which didn't take much time to arrive. Once the had the part, I was in and out in less than 45 minutes. Great customer service at a great price! I definitely recommend this business for anyone in need of cell phone repair.
micah dubinsky: Very professional, fast quality iPhone screen replacement. Will recommend to anyone looking for phone services. Thank you
Rhyannon Pioletti: Super friendly and helpful. I reached out for a quote and got an email response incredibly fast and my phone was fixed the next day. It only took about 20 minutes.
LS S: Efficient and friendly. Highly recommend🤓
Aaron Watson: Excellent work my phone 📱 was totally destroyed and in 2hrs it was repaired like new, I can't begin to express my happiness with his service
Deanna Ray Eberhart: These guys are good.
Destinee LaSha Muzic: Excellent service
Sales Team Email: Call about an apple sim tray and lottery on a whim but they had it and when I say top tier customer Support
Josh Sprink: They did a outstanding job on fixing my iPad so I can pull the data off it. They were upfront with letting me know that there's a good chance. My iPad may not work the same once they get it fixed, but he assured me that if I paid the money I would be able to pull my dad off and that's probably about it... well, he was absolutely 100% right! Having them fix my iPad temporarily so I can pull my data off is exceeding the customers expectations!
Timothy Jackson: Great service. Quick and professional. Would definitely use again. Highly recommend.
Jack Anderson: Fast,reliable, and cheap.
SJ Anderson: So nice to have a reliable and efficient phone repair shop close to home. I have broken my screen twice 😖 and taken it here both times with the same fast service without any hassle.
Alysha Pope: Great service. Had my screen replaced in less then 30 minutes and had the best price around!
Jeremy Eastling: I got a quick quote over the phone…price was very fair. I took it in a couple days later. He said come back in 45 minutes. I ran an errand and came back…don’t even think it had been much more than 30 minutes and it was done. Very friendly and professional as advertised. Would for sure recommend and plan to go back with any future issues that come up. Great work.
Jimmie worthy: Have used iPhone repair several times everything is great ,great price ,great service and great people I drive from Kansas to iPhone repair because it’s such a good place to go
Probably overthinking situations: Great service, Fair pricing, had my phone fixed in 30 mins
Allie Ledbetter: Scott is the best guy in Kansas City for a fast repair! 10/10 recommended.
Bryce Slaughter: Excellent service! Fixed my iPhone 12 in 25 minutes. Cheapest price I could find in town, and haven’t had any problems since.
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Mobile phone repair shop
5. Quest Wireless Repair and Sales - Kansas City
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· 163 reviews
7224 Wornall Rd, Kansas City, MO 64114
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Ramon “KingofPlastics” Stewart: Amazing service!
Stephen Buffington: They were great up front and reasonable prices if ever in need of device repair again definitely returning to Quest 👍🏿
Denise Aguilar: They have great prices for the services they provide will be recommending them to everyone
Miriam nowz: I've been going to Quest Wireless for all my phone repairs. All the workers are super sweet and quick with repairing. They also have great deals on buying cell phones. Bought 3 different phones from them and enjoyed every one. Thank you guys so much!
Carlmya Johnson: After getting my phone fixed I got an error message in the store I was told to just click okay now my phone does all types of ridiculous things and the phone has a mind of its own now it open apps without me clicking them it calls people the phone it always glitches. Instead of me trying to find a good deal I have to now get a whole new phone
Mo Barson: Love their services they are amazing 10/10 definitely coming again and prices are amazing hard to beat
Kansas City opinionated: Replacing my screen took every bit of 15 -20 minutes however I’m having complications with the new replaced screen going black off and on not even 24 hours after the screen replacement HOWEVER Liz definitely knows her Sh**i won’t blame her AT ALL id blame manufacturers.
Jasmine Burnett: Great service
T Family: Always have great prices and wonderful customer service!! Highly recommended for everyone to come to.
Jaquaun Grace: Great fast nice service
Dezzy & Pooh: Awesome service! Got my babies phone fixed in lightning speed and had a sale on screen. Highly recommend!
Melissa McCoy-Titterington: Great Service! Thank you for fixing my phone so quickly!
Sydney Collier: This place is awesome
Jamoe: Outstanding shop. They gave me more than I expected for my used iPhone and I traded that in for a barely used Samsung 5g phone. The value I got was unbeatable. I'll be coming back for future phones.
Rheas Leggio: Fast and friendly. Phone screen replaced in 45 minutes! Good prices
Mya Bryant: Got my screen fixed and the new one that they put on was very nice and fast
Clarence Chaney: Excellent customer service at an affordable price. Recommend to anyone
Rod Smith: Really fast got my screen fixed in under an hour !!
Big dawg KC68 Channel: I love this place because quest wireless always come thru wen it come to fixing my phone.
Stephanie Williams: I bought a phone here I would recommend it
Alonzo Winrow: Good job‼️‼️
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Cell phone store
6. Midtown Cellular KC - Jackson County
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· 125 reviews
3967 Main St, Kansas City, MO 64111
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Mike t slaps Jones: Good services
Darlyng Caceres: Muy bien la atencion
Jose Guerrero: Super quick and efficient service. My screen was repaired in under 20 minutes.
Becca Grundy: They got my screen working again thank god🖤
Wazzle World: Item as described on time 5star all day would do Bussiness again..
Vicky Tracy: They give me a good price and good service !
Kuimyin Williams: They we’re very fast and speedy thank you very much!!
TJ Irving: Fast, easy, good price!
Manny Garcia: Good place
Avory Verge: Great service and good phones for good prices
Víctor hugo Martinez: Buen servicio 👍👌
Lily Orri: Guy did a great job took good care of us and everything was like he said
Chris Zeigler: Best serves prices Sid was really cool and really fast. Totally recommended
Paula Romero: Sid helped me get a new phone for a pretty good price and was super nice to me! He also gave me a case and a screen protector✌🏼Will update
ChrisOmmie Willingham: Wish store pick up location ... Scanned my multiple Qr codes and then only produced half my stuff. They told me to wait outside that I couldn't wait in front of the place I had to walk down the street and come back as they looked for it because the owner didn't like it when people stood outside. I comply and when I get back they told me to come back another day they couldn't find my stuff surprise surprise they put it through as a pick up and wish won't give a refund,.,theft
Mo Mo: The customer service was amazing! The phone was perfect, had no issues at all with communication. The associate was very nice and respectful, I will definitely be shopping here again! 10/10 definitely recommend!!😊From a satisfied customer
lula yasmin: Sid was very nice and very negotiable. Prices were reasonable. He helped me figure out which phone was best for me
Daveante Fuller: Just came up and bought a iPhone 8 great service got me in asap and out even faster great service and reasonable prices.
Omar Lee: Awesome customer service, good prices!
Cristian Castellanos: They were able to help me out with the price on the phone, great experience with the phone guy, even gave me a free screen protector on my new phone
Tony Moya: I have the best price recommended 100%
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Cell phone store
7. Wow Wow Wireless - Kansas City
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· 126 reviews
4310 NE Antioch Rd suite b, Kansas City, MO 64116
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Tori Hua: Went expecting to replace a speaker due to little to no sound output. Staff was able to clean and fix the sound at nocharge. Thanks so much!
mohammed abdullah: They were able to get all my photos and videos off my old phone. Thank you!!
Tour KC: It took 2 months, blood sweat and tears and mostly the amazing overnight wizardry of Wow Wow Wireless!Oh my gawd-I’m so thankful for them!Shantell over there was the sweetest and such a personably kind person to be tended by! She didn’t get my hopes up, she went above and beyond, and delivered beyond my expectations. The team at Wow wow deserves all the accolades! I know cell repair stores can by a bit one off or unnerving to know if they really can fix things or not but Wow Wow Wireless was well Wow!We may do a lot for a picture but sometimes it was well worth it! And we have the peak pictures!!!!!Here’s the last day of my Amapala volcano adventure that had been lost on my mermaid phone!Thank you Wow Wow Wireless!
Mohamed Mohamed: Beautiful Experience!My brothers phone wasn’t charging so I took it over to them. Immediately I was greeted and asked about the problem. He said there was some link build-up in the charging port and removed it for FREE!The energy is really nice there and the white guy is really cool!
VYZYTYR1 -3: Awesome friendly people! Went out of there way to help with a lost phone! Top notch and affordable.
Kurtis Porter: Shane is a genius with phones. If it can be done he is the guy to do it. Chase is awesome too. Friendly, helpful, knowledgeable people couldnt ask for better
Stephen Andrist: Wow wow I recommend them for anyone looking for unlocked phones.
David Mings: Great place if you need quick cash
Kelly Gardner: Went in for a cord. Asked a couple of questions and they cleaned up my phone, updated it, no charge. Friendly. Also great battery replacement at good cost for my husband. Nice people too. I’d recommend. :)
Ariana Benson: 10/10 the workers there are amazing to work with, very fast with fixing my device, took just 2 in a half hours. I also got it back the same day, again the workers are great at their job and I was very satisfied in service. 😊
Jeff Knight: Very friendly! Worked with me to get a new phone. Would recommend to anyone!
Johnnie Beach: I can’t say enough good things about this place. Chase addressed my issues right away & had my phone fixed in no time. He went above & beyond making sure that I understood exactly what caused my problems and how to avoid them in the future.The service here is second to none!!!Thank You WowWow Wireless! You’ll be getting all of my cellular business in the future.Sincerely,Johnnie Beach
Marcus Pier: Took my phone in to get the charging port replaced today, first off they got me in same day! I got back to pick my phone up and the service guy spent an hour cleaning the port and removed a wedged piece of plastic I couldn’t see in there. He didn’t charge me anything for repairing my phone, this place is literally HALF THE PRICE of ubreakifix but is also honest so you won’t have to spend unnecessary money. Thank you guys again, I’ll be coming back and sending my friends here as well!
Richard Rahlfs: They are awesome! Every other place I spoke to treated me poorly. Wow Wow was truly helpful. I would recommend them to anyone who wants anything technical.
Billy Comeaux: Great phone store, it’s a one stop shop. Any budget he’s guaranteed to have something nice for you. Their service an marvel atmosphere is unmatchable. Great guys.. Wow Wow Wireless the one stop shop for phones, repairs, recovery of locked iPhones and accessories.
Roger Davolt: Thank you for the help
Michael Battaglia: The company should be renamed “We Break it you Fix it”! I took my iphone to Wow Wow Wireless to get the battery and LCD Screen replaced and they broke the touch id in the process. They said they could not fix the phone because they were not an authorized Apple company. They did not know if it could be fixed and did not refer me to any companies that might be able to help me. They took $20 off my bill and did not offer to pay to fix the phone. I made one call to ubreakifix and they fixed the phone for $220. Worst customer service experience ever!
Molly McCord: The staff was incredibly helpful, informative, and friendly/awesome customer service. I dropped my phone in water and the screen went dim. After calling tons of places, Wow Wow Wireless informed me that they’d place my phone in the dehydrator to see that would resolve the issue before we looked at pricing for a new screen, etc. that fixed and they charged NOTHING to do that for me. Honest service!
Ekim Harding: They broke my phone and said it was me
Corey Roth: Just came in as a first time costumer and they cleaned up my charging port and fixed my charging issue by cleaning out my port for no charge! Very friendly and seem very knowledgeable! Highly recommend!
Gabe Kuhlman: Gave me information about your phone screen
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Electronics vending machine
8. ecoATM - Liberty
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8301 N Church Rd, Kansas City, MO 64158
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Electronics store
9. Apple Leawood - Leawood
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· 910 reviews
4529 W 119th St, Leawood, KS 66209
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Sara Rodriguez: Kale was extra helpful, came in to fix 1 thing and he ended up fixing 3 things for me. Very impressed!
Dan Assal: Very efficient
Matthew Christensen: Nick was awesome. In and out with the Genius Bar in less than 10 minutes.The world needs more people like Nick.
Craftable: I tried to make a repair/replace appointment online. What I actually made was a purchase appointment, not knowing repairs were under “genius appointments”…whatever that means. I drove an hour to get there on my one day off, waited an hour for the appointment time, and then was told I made the wrong appointment and I would have to reschedule. I tried to explain how it was unclear how to make the right appointment but the man was very unhelpful, probably because he was not going to make any money off of me. In addition, multiple employees were just standing around doing nothing, and no efforts were made to help me. It would’ve taken someone probably 5-10 minutes to help me but they wouldn’t. I wasted 3 hours of my day just to be rudely turned away. 0/5 stars. Terrible customer service. Because of how rudely I was treated, they can be certain they will never make money off of me.
Randall Hardy: The store is welcoming and helpful. The employees are knowledgeable and well trained. It is a pleasure to do business here.
Ligori Bauguil: Made an appointment for the “genius bar” for an Apple Watch that is 2 years old and stopped working. Had to wait 40 minutes to see someone. Then this employee was helping two people at the same time pressed a button on my watch and had the audacity to tell me they can recycle the watch for me and I could buy a new one ! Horrible !
Mercedes Cruz: Scheduled an appointment 2 minutes before it was to take place. Walked in and was immediately helped with shopping.
Roger Atkinson: I REALLY do not get why most of their products are so popular for so many users. They are less intuitive to use than a PC, get slow and obsolete faster (go into landfill sooner) and with those points considered, are overrated and overpriced.This location was a bigger disappointment than others that I have been to.
ali sina jamal: iPhone returns only 14 days.iPhone screen protector cost 50$ (worthless, don't pay 50$)
Randy Gieselman: Military/Veterans beware! I want so badly to love Apple but they go out of the way to make it impossible. I visited today to spend $2000 on a MacBook Pro. After telling the employee that greeted us that we’d like to look around for a few minutes, we were afraid that we’d have someone pestering us every two seconds, but instead it was like pulling teeth to get anyone to realize that we even existed on the same planet as them. After finally finding someone to convey that we were interested in a MacBook Pro, they seemed to finally provide some assistance. When asked about a military discount, they helped us get logged into the appropriate site on one of their iMacs. We added everything to our shopping bag (MacBook Pro + 2 HomePod Minis) and we’re presented with a decent discount (even by Apple discount standards). When preparing to check out we come to learn that monthly installments aren’t allowed to help those of you who are/have served to finance your large purchase. Great way for Apple to thank our veterans (sarcastically, of course). Thanks for making this military family have to choose between dumping a lot of money up front to save 10% or tell us that we lose and have to spend several hundred dollars more to finance. Disappointment doesn’t even scrape the surface. Love Apple products but absolutely hate this company.
Nicolai V: They tell you free repair on the phone then charge you in store. They won't take care of you when you walk in nor is there any customer service. The "genius" bar is self serve meaning you have to find an employee willing to talk to you to check in then you patiently wait for a team member that is probably just standing around to come get you. Your job is not hard, its customer service, and needs to be expedited so an insurance claim doesnt take 45min. Shame on Apple and this store's manager.
Dustin Spillers: Had a great shopping experience with Kayla. She was very helpful, and her customer service skills were delightful!
Natalie W: Friendly staff, knowledgeable, the geniuses are what their name implies.
Rob T: The store was overcrowded, the workers stood around. I told them just give me an iMac, then they gave me attitude just for asking for a bag.
Joanie Spencer: BOOOOOOO! First, they transact the WRONG phone and don’t tell me. And when they say it’s “easy” to just exchange for the one I actually wanted within 14 days, it’s not true. They literally left me stuck with a phone I didn’t want unless I was willing to forfeit my $800 AT&T credit. Lesson learned: Apple does not care about their customers. Thank goodness for the Leawood AT&T store, where the manager spent two hours fixing the Apple store’s poor work.Apple only gets one star here because Google won’t let me post with zero.
Jose Ramirez: Professional staff and knowledgeable employees who know their business.
Carol Shifflett: If you want help, go to the Plaza store. Two out of two times it was a miserable experience. Grudging attitudes and so unhelpful I had to make second trips to the Plaza to get what I needed. The last time was after the manager called me inviting me back.
J G: Didn’t have to wait very long.. knowledgeable staff..
jacob lingwall: Tricked us into buying a 4th gen as the last gen when it’s on 6th gen
Modified By Nick: I took my MacBook from 2016 in to get updated because I couldn’t figure it out. Lance was very helpful and patient. Highly recommend this location and Lance!!
Cristi Earnshaw: I wanted to get a new battery for my 12 mini. Jeff was extremely knowledgeable and patient with me about the battery. He was very helpful and I appreciate that. If you have questions about your Apple products, their genius bar is really good here.
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10. Mobile Revive - Westport - Jackson County
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· 395 reviews
544 Westport Rd, Kansas City, MO 64111
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11. KC Cell Phone Repair Iphone Repair Screen Repair Kansas City, MO - Kansas City
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· 181 reviews
4611 St John Ave, Kansas City, MO 64123
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12. Cell Depot Phone Repair Shop - Kansas City
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· 125 reviews
11130 Blue Ridge Blvd, Kansas City, MO 64134
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13. Hightech Wireless ( Used & New Phones, Repairs & Phone Accessories) - Kansas City
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· 139 reviews
8135 State Ave, Kansas City, KS 66112
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14. uBreakiFix - Kansas City
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· 380 reviews
8440 Ward Pkwy, Kansas City, MO 64114
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15. uBreakiFix - Kansas City
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· 636 reviews
4900 N Oak Trafficway, Kansas City, MO 64118
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16. Verizon Authorized Retailer — Cellular Sales - Kansas City
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· 39 reviews
9360 N Oak Trafficway, Kansas City, MO 64155
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17. Re-cell Electronics - Independence
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· 451 reviews
1214 S Noland Rd suite a, Independence, MO 64055
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18. Best Buy - Kansas City
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· 1859 reviews
9130 N Skyview Ave, Kansas City, MO 64154, United States
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19. CPR Cell Phone Repair North Kansas City - Kansas City
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· 248 reviews
2514 NE Vivion Rd, Kansas City, MO 64118
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