Best Property Managers Kansas City Near Me

Elizabeth Nussrallah: I really enjoyed renting from Soigne. They always responded quickly to maintenance requests and any concerns and had a beautiful property. They were very fair, and I would recommend them to anyone renting in the KC area!

Allison Thompson: I lived in one of their homes for a year and I would have stayed if I could. I was new to the KC area and this place turned it into home really quickly. We never had any issues with management and if we ever had a question, they were so easy to contact and very quick to respond. Very satisfied with my stay in their properties.

Randys Trusted Cleaning LLC: Good Staff, Great properties. Its a pleasure in working as vendor with Soigne Properties.

Abbie Kemble: we had horrible communication via text when our electric was out for 5 days, and when we tried to go to the leasing office to discuss next steps, we were interrupted, accused of lying, yelled at in our faces, and treated like scum of the earth. i’ve had a great experience renting here, but if something goes wrong don’t expect any empathy. we were told the house was livable because it’s “not that hot out” and when I brought up working from home I was like “boo hoo go to a starbucks.” you would’ve thought I was communicating with a middle schooler instead of a middle aged man.

Kristien White: Excellent maintenance.

Crystal Rodriguez: I lived at a Soigne home for a year and we never had any issues. When we needed something someone (usually Jerry) would always come out to assist with whatever we needed. During the winter they would come and remove as much snow as possible. Rent was affordable, and maintenance requests were addressed in a timely manner. 10//10 would recommend!

Gage Kiesling: Positive:Responsiveness

Jackie Grawe: Positive:ProfessionalismExcellent to work with. Professional and kind while still understanding the human element of moving. Awesome experience!

Madison Jones: Positive:Professionalism,ResponsivenessThey are amazing landlords to have. Very responsive on every maintenance call/email we put in (even at 9pm at night), accommodating and understanding during the pandemic and were always very helpful to us. If you have an option to rent from Soigne Properties, I would highly recommend them!

Meghan Allen: I've lived in a Soigne property for the past year and have loved it! The management is friendly, responsive, and understanding and the properties and landscaping are well maintained. If I wasn't moving out of state, I would continue to rent with Soigne.

Erica Welch: Soigne has been the most accommodating company I have ever rented with. I have been with them for four years, and I can always count on Jerry, Nicole, or Kyle to help.

Sara Krachmalnick: Positive:Professionalism,Quality,Responsiveness,Value

Aishah Psych: Positive:Professionalism,Quality,Responsiveness

Ezzard Nash: We've been living in KC for awhile and definitely had some nice places (with problematic landlords) and so-so places (with great landlords). Moving to a Soingé Properties house has been the best decision of our stay in KC, as we haven't been ready to buy just yet. The property managers are professional, the tenant portal easy to navigate and request maintenance if needed (prompt help as well), and honestly, they're (management) are just pretty chill/nice folks. Love living in West Plaza!

Henry M: Lived in a duplex property for 2yrs, great response time for anything maintenance related and even remodeled our bathroom at one point rather than cutting corners for a short term fix. Very flexible in terms of working with our schedules/timing when move out time came around and very easy to communicate with. Would highly recommend to anyone looking for a reliable landlord.

Carter Gerling: I currently live here now and Nicole has been more than accommodating. She actually helped us find our new place when we all had signed for a 4 person place but then it didn’t end up working out and even got us moved in early for an incredible deal. Anybody looking in the KC area look no further for property management they are top tier!

Samantha Shanku: We can't say enough good things about Soigne. We have rented from them for 3.5 years and have had nothing but positive experiences from the entire team. The maintenance team is friendly and prompt- they've been there within an hour for urgent fixes, or usually within a day for non-urgent service requests.My dad got diagnosed with cancer in February of 2020, and lived out of state, and when we found out, we decided to move back to be close to family. When we told Soigne, they were extremely supportive, and willing to do whatever they could to make the transition easier on us. My dad unfortunately passed away 12 days later, so we never actually moved back as everything happened so quickly, but the grace and kindness they showed us during that time stands out so much in my mind.Now we are expecting our first child next week, and have needed a few accommodations to make our place a little more baby-friendly, and once again, Soigne accommodated everything we asked for, and has gone above and beyond to show us kindness in this time of so much change.They are not just wonderful landlords, they're wonderful people. I can't imagine someone I'd rather be a tenant with. You will not regret working with Soigne.

Mickey Ortiz: Positive:Professionalism,Quality,Responsiveness,ValueGreat people , great staff and great properties !

Michelle Vaughn: I was unable to move until days after scheduled due to the utilities not being able to be put in my name because the company owed money, I couldn't even start to move boxes and had to take days off work because of the change.The house was not move in ready, the yard and lawn was overgrown, porches were green, and trees coming up through wood slats. All closet doors were falling down or hard to open or move (one almost fell on me). The maintenance request I said needed to be fixed before move in (a giant hole in the ceiling and a garage door that didn't open) weren't done by the time I moved in, even though it was delayed.Randomly my utilities were turned off because they took them out of my name on accident. It took hours on the phone to figure out what had happened with the utility company.I work overnights and make the allowed dates for maintenance request to work with my schedule, and one day an hour after I'd gone to bed they had maintenance cutting trees, and cleaning gutters on my roof on a day and time that I did not approve without notifying my via email or phone call.Accounting request take months to go through (if they ever do) and the company is impossible to get ahold of.And as far as getting ahold of someone goes, the front desk will ONLY transfer you to property managers (who never answer or don't fix the problem). You cannot get ahold of anyone else or higher up, even if you are responding to emails they sent you directly.

shaunts s: I was very happy with maintenance, the guy named Maurice replaced the faucet in my bathroom and he was very kind, great worker and quick! Very knowledgable about the things he works on and explains what he did to fix the problem. Great Customer Service

Patrice Beverly: I recently moved into my beautiful home and upon move in I had maintenance issue and a major issue with my refrigerator and being that my home was just transferred from KCCRM TO HRG things were not fixed in a timely manner. KCCRM just took my money and didn’t fixed any of my issues. I reached out to Jennifer Shipman and I swear she jumped right on it with my maintenance issues, I received my new refrigerator within 24 hours. I am so appreciative of her and her team for helping me with this issue and resolving this matter within hours. I absolutely love HRG they’re truly amazing company. Thank you so very much!!!

Ahafia Jurkiewicz-Miles: Maurice is always incredible - truly one of the best maintenance people we’ve ever had. Very reliable, always explains things clearly and fixes problems quickly. On top of that, just a genuinely good and kind person! Thank you Maurice!

Alina Robertson: Not professional, not local and not timely.

Tango - Mike Davis: Being a Property Management company, our community and neighborhood in Gardner Kansas would expect more from a Professional Management Organization. It's very unappreciated to allow the vacant property's lawn appearance to go out of control and not escalate it to a priority over 2 weeks period to tend to the property's fallen tree blocking the entire (ONLY) sidewalk risking the pedestrians from having to walk into busy street to get around. This is also a major issue for those with walking impairments that use assistance. I'm certain the owners of this property would disapprove the service of the terms of thier contract with Home River Group.

Kelly Calton: Maurice is the best always polite, caring, informative. Always comes with a smile . And takes the time to explain what he is doing. He is just an all around Great guy. Love him

hayley wake: Maurice with Maintenace has come out a few times for work orders. Maurice is very professional, completed the work and was always available to answer other questions I had! very nice and great work. Liked that he explained the process of what he would be doing and made sure once completed he double checked his list of things needed to be done making sure it was all completed.

Bill Becker: BEWARE!!! Be very careful of charges. House was deep cleaned top to bottom and much cleaner than at the time of move in and was charged for a house clean. I was charged for 2 garage door openers, I left the one I received when I moved and confirmed by employee of Home River Group along with my keys. The carpet was shampooed right after I moved and was charged for shampooing. Charged for pressure washing back patio when poor landscaping causes dirt and mud to back flow when it rains or snows onto patio. It was pressure washed at move. Poor communication on tenant portal. They kept $825 of my deposit for absolutely no reason.Update 05/12Here is my latest email to Home River GroupIt has been over 2 weeks since the last contact from Home River Group.... So, I guess getting back to me is at your discretion and keeping what is owed to me follows suit. I was charged for pressure washing back patio, which was done at move out, and for garage door openers even when I returned everything given at move in. You already said the charge for the garage opener was to be corrected when it was discovered all was returned that was given.

Stephanie Wilczak: Best place to Rent from I love these Guys

Michelle Evans: We had some issues on move in day but I am happy to say the team worked hard and made things right. Thank you again.

Autumn Spainhour: You can never get ahold of anyone other than getting you into a property. Got stuck with charges for a repair that I should not have. Had severe power issues, causing us to not have heat or hot water in the cold with 2 babies in the house. It took them a week to get it fixed :(

Melissa Todhunter: Andrew has been to my home for a couple of maintenance requests this month. I work from home and have not been disturbed even once. He is friendly, courteous, thorough and efficient.

Ara Kimble: Overall I love homeriver group as a leasing company. This is my first time ever dealing with a leasing company. I've always had a landlord but dealing with homeriver has definitely been a breeze. The application process was quick and easy and they are willing to work with you even if you have not so perfect credit so I love that about them. The house I stay in is a nice house but unfortunately it has been problem after problem which to me is not the fault of homeriver. Any time I place a maintenance ticket they are on it fast and I've never had a problem with them. But even still with all the fulfilled maintenance requests its still a lot of work that the house needs but it is what it is. I want to give a special shout out to Jenny and Andrea. Their communication has been on point this whole time and they are very understanding and professional. I would definitely recommend homeriver to a friend. Best leasing property hands down. Thank you guys. I appreciate all you do😊

nathaly wright: Very fast and helpful with getting me a new refrigerator. Thank you Mindy :)

Tina Kirksey: I thought this was the go to place for rentals. I put in an application for a Home 🏡 on Morrell Ave, I was denied cause of broken lease. I was encouraged to reapply once the debt was paid off. I reapplied for another home once I paid the debt. Now all of sudden my application doesn't meet HOME RIVER GROUP requirements. The only difference between now and 1st time I applied is $2556 debt which I paid off. They have really nice homes.

Rashaell Keating: HomeRiver Group’s technicians Maurice and Andrew are so helpful and efficient. They do a great job whenever their assistance is needed.

Danielle: Maurice was a very kind gentleman and everything was fixed properly!

yetta winda: These ppl took over my rental after I was living there for almost five years. They gave me 30 days to move out without any explanation other than they were goin in a different direction. I had no time to do anything as far as findin a new place bc I still had to pay rent there PLUS deposits on a new place. Long story short, I’m now currently lookin for a new place and they have on my credit that I owe them over 2000$. I wouldn’t recommend anybody doin business with this company.

derek rios: HRG has been awesome! They managed 2 of my properties for 3 years before I sold them. They keep them rented and in great condition. I would recommend them to other investors. Jenny is the best there!

Camille Pellegrino: Excellent management of property, very attentive and thorough maintenance and customer service ! Really nice communities.Alita and Sarah are incredibly helpful!

Alex Smith: I have lived in a Terra management property since 2016, and each place has provided a lovely abode that is well-tended to by staff that is kind, fun, and takes a genuine interest in its residents. They know my name, my partner’s name, and even our dog’s name. When we see them around, they always say hello. Any issue we have ever had has been quickly resolved (never more than one week, usually within 1-3 days). We love our terra homes! Not only are they beautiful, charming, and often historic, but they are deeply cared for by its people.

Alice Kelsey: I have been at a Terra Management property for almost 2 years and it's been lovely! Anytime I need something the maintenance is quick to respond. The management team are all super helpful with any questions via email. The apartments are super unique and I plan to be here until next year! No complaints thus far.

Jillian Bode: Best management I have ever had while renting. Alita is extremely responsive & attentive. Even just the process of finding an apartment that was the right fit was such a simple, easy, enjoyable experience. I tell just about all my friends about Terra but then again, pretty much all of them are already renting from Terra!Thank you, Terra Management!

Felicity Allen: One of the best property management companies in KCK, I have lived in one of their units for a year, they are on top of all repairs, communicate very well, and are always available to get ahold of within a day. You won’t regret living here, and their employees are amazing too. I don’t think I’ll ever leave. You can tell they take pride in their properties and care for their tenants.

Jenny Molberg: Terra Management staff is friendly and helpful! I love living in a Terra community!

david royce: Everyone at Tarra Care so much!Alyssa Sarah jerrold always kindly respond to any needs we have had in our 4 years here at Hawthorne in a extremely timely fashion. We love our community and would highly recommend Terra Management, especially Hawthorne to anyone!

Clester Lovelace: The best place I have stayed. Everything is done in a proper manner. The staff are understanding and the residents are peaceful. The inside is up to date. Highly recommend if you’re looking for a place to stay in the KC area

Erika Welch: I have been a resident for 10 years and cannot recommend Terra Management enough if you are looking to rent in the KC midtown area. They have very reasonable pricing and excellent customer service. They have always been very responsive and professional in addressing questions and maintenance issues. Always excellent communication.

Holly Sims: The only management company in KC I would rent from. They take great care of their properties & residents.

maddy heinen: Terra management is attentive, kind and fair. They are able to communicate effectively and quickly over all updates, issues and work orders. Work orders are put in and resolved within 24 hrs most of the time. I’ve lived in two buildings they manage and they are clean and well cared for. They are actually easy and worthwhile to settle into.

Caroline Carlisle: they fix things when i ask them to and they respond to emails quickly

Chanel Jezek: I lived in two different Terra Management buildings over the last 4 years & have nothing but great things to say about the management team & the experience. Alita is so wonderful to work with and ON TOP OF IT. I would definitely recommend this management company to anyone looking at one of their units!

Izzy Hart: I lived at 4012 Oak for 3 years and for the most part enjoyed my time there until the last year or so. I was a good tenant who always paid bills on time and got along with everyone else in the bulinding. False claims were made by the pest control guy (who literally comes in and walks in a cricle for 30 seconds once a month) that I was damaging the hard wood floors and causing damage to the property. Specifically, he claimed my litter box was never clean even though my cat's litter box was kept in my bedroom with the door closed. (I personally keep my bedroom door closed when I know a stranger is going to be in my apartment when I'm not home) Upon move out, there was no damage to property and they attempted to scam me out of my deposit claiming I broke a window. They did not properly provide evidence of a broken window and tried to tell me that there was a large crack in it, when in reality the "crack" in the photo (an extremely low quality and pixelated one at that) they provided me was power lines outside the building. Luckily I had photos to prove that nothing was damaged and I got my deposit back after a long battle, but take this as a warning that Terra will do anything to make sure they can squeeze every penny out of you. I was originally told I owed them $23, but I ended up getting $150 back from them.TAKE PICTURES OF EVERYTHING. If you don't, you might end up their next victim.

Clay Warfel: I lived at the Notre Dame apartments for 2 years and had an absolutely terrible experience. The way terra management handles business is very unprofessional. The staff at the office are extremely rude. Threaten you with lawyers left and right and acted very predatory. I had personal property thrown away for no reason, received constant petty complaints, and didn’t get my deposit back even though I spent 3 days cleaning. All this for being a good tenant for 2 years.

Grace Runge: I have absolutely loved my experience with Terra Management. Sarah and Alita have been absolute angels. I have lived in 6 different apartments over the past 6 years, and they have been by far the best. They really care about their tenants.

Katey Meyer: I have recently moved into a Terra Management property. I am overwhelmed by the positive experiences that I have had with each team member who works with this group. With a huge shout out to Alita who responded to each and every email leading up to my move. Thank you!

john iiams: After renting with Terra for 2 years we have had a mostly positive experience. However there have been several issues that have been communicated to the ownership that have either been ignored or completely brushed off. The best example involved stolen property from the "secured" parking garage on more than one occasion. The response from the management and ownership was not only slow and ineffective it was insulting and dangerous. In our building they charge more rent for upper level units even thought it's only a 3-story building. On top of all this they have started increasing lease rates in the middle of a global pandemic which in my opinion is about as unprincipled as it gets.

Daniel Shafton: It is very challenging to come across a property management group as responsive and helpful as Terra management has been during my time here. Their properties are thoroughly cleaned and maintained throughout the year so it's not often things break. When issues arise, they are immediately resolved, no waiting a week to have your work order filled! The office staff is knowledgeable, available, and actually have the power to fulfill your requests. I've really enjoyed living at such a professional family owned and operated business. When friends tell me they are looking for properties around KC I always tell them to check out Terra properties, everyone has been so thankful for the recommendations!

Andrew Rosenberg: Positive:Professionalism,Quality,Responsiveness,ValueReally great management team. Alita and Sarah are always friendly, professional and responsive. They really seemed to go out of their way. The apartments and buildings were very well maintained.

el: Quentin Duckett made finding our new rental a breeze. I cannot recommend him enough! Quentin went the extra mile for us through every step of the process.Because of him we’re in a new home we absolutely love!!

Kharissa Parker: Working with QLD Investments and Property Management has been nothing short of a pleasurable experience. The entire team is professional without compromising the friendliness and courtesy that many other companies in this industry lack. Their communication efforts are clear, timely, and it’s apparent that they have your best interest at heart. When it comes to finding a beautiful house you’ll love at a fair and affordable price, you can’t go wrong with QLD Investments and Property Management. Whether you’ve lived in Kansas City your whole life or you’re new to the area, working with them is undoubtedly one of the smartest moves you can make — not only for your next home, but for your peace of mind.

Mrs. Mendoza: Very rude and doesn't respond back to clients.

Ray Rice: I was very pleased with the services I received from QLD...he asked me what I was looking for and took me some place better. I'm very thankful for finding a person that truly cares about my needs.

Wendy Corral: This process was extremely easy!!! Quinton is very professional, on time and extremely helpful. He listened to my needs, he answered all my questions and gave me options and suggestions. I know I’m in good hands with him and his company !!! If you are looking for great quality service, this is the place you need to go !!! Thank you Quinton!

Brian Benton: Let's just say, I wish every transaction could be this simple. Excellent service, smooth process, and very professional. I strongly recommend using them for all your property management needs. Thank you again!

Beth Showman: Positive:Professionalism,Quality,Responsiveness,ValueHe is a amazing person and kind hearted.

Tyresha Coleman: Very professional and efficient.

Dee Worley: Positive:Professionalism,Quality,Responsiveness,ValueQuentin,Was the most respectful, and responsive person, I have ever met. He was quick and met our housing needs despite, the weather. I recommend this company to any one really looking for a good home.

Deshonay Worley: Positive:Professionalism,Quality,Responsiveness,ValueProfessional, honest, and the quality truly the best. Couldn't have asked for a better company. I was truly impressed.

Mulino Hills Holding Group: Quentin and his team saved me from a sticky situation and a disastrously costly management company. He has been nothing but amazing in helping me out, getting everything in order and renters in place very quickly. I have worked mainly with Quentin and he has integrity, he's honest and straightforward and the fees are a very good value. I have completely no hesitation in recommending QLD Investments.

Diana Cullum: I definitely would rate QLD Investments and Property Management a 5 star company. Quentin was very professional he listened to everything I said I was looking for and delivered. He went above and beyond to make sure my home was the perfect fit. He has been very responsive and my move in process went extremely well. He definitely takes pride in helping people find the right home and being straightforward through the process. I would recommend Quentin to anyone out there looking for a nice home. Hands down one of the best companies I have went through.

Tim Fountain: Positive:Professionalism,Quality,Responsiveness,ValueI couldn't be happier with QLD Property Management. They take care of a couple of my rental properties and they are on top of things. They make sure that the tenants are taken care of and are always responsive when I call or email. I work with multiple property management companies and these guys are one of the best!

Raychell Jones: Phenomenal partnership within this team. I’ve been in the military for 16 years heading out on a year long deployment; needless to say routines, camaraderie, teamwork, communication, organization, procedures, etc. are a big part of my day-to-day life. I got all of that and more from Quinten and Jen!! The level of excitement they had for providing me with top quality customer service was warming to my soul as this is my first time being an investor/landlord. They were extremely professional, courteous and helpful during my process. I felt like I was apart of their team and they were apart of my family. They maintained a consistent line of communication and screened my new tenants and the individuals coming into my home before allowing them in. This home means so much to my family as I am the first homeowner in my family coming from a childhood of poverty. Being a teen mother to a young son I was determined to show him a different quality of life and my two young sons having a home to call THEIRS. I appreciate these two and look forward to providing another 5 star review upon my return from the Middle East!

Cristin Stewart: Positive:Professionalism,Quality,ResponsivenessI would highly recommend renting through QLD Investments & Property Management. They made going through the rental process easy and stress free. From the beginning, they have been quick to respond to any needs, easy to communicate with, and we have felt valued as clients.

Gateway Realty: Quentin has been very good with his communication with us. He is very professional and easy to build rapport with. He told us that the house would rent fast and he had a tenant setup in less than a week of us purchasing the property. He is a man of his word. If you are looking for a reliable and professional PM, Quentin is your man. Last but not least, he is very passionate about building positive relationships with the people he chooses to do business with. We HIGHLY recommend QLD Investments & Property Management.

Shakendra Smith: Positive:Professionalism,Quality,Responsiveness,ValueQuentin was very professional, quick response, prompt. Nice person and understanding.

Krystal LaVar: Quentin truly saved us!! We were in a a true dire situation that he saved us from! He truly the most down to earth, caring and professional individual I have had the pleasure of meeting in a very long time!! He has truly blessed us and was sent to us by God! We were in such a predicament that nobody else would’ve given us even a chance but Quentin did and got us in the perfect home for sure!! He’s a true angel from above and we could never thank him enough for all he did for us and our 5 kids! Quentin is such a great individual who truly cares deeply for help others! He’s definitely doing Gods work and I am so grateful for him and all he’s done!!! I will recommend him to anyone and everyone forever. He is incredible! THANK YOU QUENTIN!!

Grant Kelly: Positive:Value

Bobbi Jewell: I wish I could rate the maintenance team separately, cause they are 5 stars through and through. However, the fact that I'm so well acquainted with the maintenance guys having lived here less than a week is absurd! The unit was filthy upon move in, and the only two appliances we're provided don't work. The hot water spout for the washer hook up flooded our garage, and our screen door won't even close. Whomever Voepel uses for move-out cleans, is scamming them. The walls, cabinets, and baseboards are disgusting! I've found the previous tenants hair all over the bathroom! The condition of this unit is simply unacceptable. I could go on, but it's probably pointless.

Jaxin Kennedy: Wife made a maintenance request for some water issues. Walt was sent out. Did a terrific job helping in conveying what the issue was. Pointed out a few things that could help out with tenant maintenance of the property overall. Will definitely be requesting him for any future work orders. Down to earth, and interactive with children.

Zack Mcmahan: Helped my wife move out of her property in March of 22 after we got married. Her and her mother spent days cleaning after we left. I hired a removal/ cleaning company after they were done to finish the job. Definitely went the extra mile. We didn’t even expect our deposit because who ever actually gets a deposit. Fast forward a year and we’re trying to buy a home, my wife’s credit, higher 700s, has tanked into the upper 500s. There is now a collection for $3700 to Voepel property management ON TOP of the deposit we didn’t get back. $5000 dollars total. Every dime of rent was paid and the house was left immaculate. We didn’t receive a single call, an email, a letter. Nothing. Just an unknown debt that was sent to collection that did serious damage. Since they’ve sold the debt to collections, they won’t return my wife’s phone calls. We’re getting attorneys involved, since these slumlords think it’s ok to play with peoples lives. Avoid Voepel at all costs.

Whitney Schweiger: Walt was a huge help with a plumbing issue we had in our voepel property. He was very communicative in informing us of the problem and worked quickly to ensure it was fixed. He was positive and polite. We are very appreciative of his work!

maddy bremer: Walt was super helpful! We had an issue with our sewer and he was timely, polite, and did a great job.

Isabella del Cid: Our maintenance experience with Walt was great! We had a major issue with the plumbing, and he was very professional in explaining what was going on. He even got a flat tire on the way to our home, but still made sure to call and keep us updated on his arrival. He cleaned the basement afterwards which was much appreciated! Thanks Walt!!

Maggie Schoemehl: We had an issue in our with the sewer line at our house, and Walt came out an fixed it! Walt responded promptly to the maintenance request, and came out immediately the next morning. He was extremely kind and explained the issue to us. He fixed the problem really fast, and even cleaned up the basement and got rid of the smell (which was very much appreciated!). We really appreciate Walt!!!!! Would give him 6/5 stars if we could

Chase Watkins: Veopel has been a great property manager and responds to maintenance requests quickly. Walter recently came out to do some work on our shower. He was very knowledgeable, professional, and friendly. The work was completed quickly and with quality. And I love it! Thanks for sending Walt to the rescue!

Allen Kinney: 5 stars for Walt .. he handles business, we appreciate ya!!!

Sheri Roland: We appreciate the promptness as well as the detailed work that Walt does everytime he takes care of a work order, truly the best...keep up the excellent work.

Alim Allah: I would like to thank Phillip of Maintenance for doing a great job in a very timely manner that took care every bit of the problem of my maintenance request. He was very observant, polite, intelligent in his work . He was very much respectful in doing his job with being great in doing his job . Thank you Phillip and Voepel Management for having a great worker .

ashley smith: I put in a work order for our shower issue and as usual ‘Walt The Plumber’ came to our rescue! He always explains the issue as well as the solution in a way that I can understand instead of talking over my head. He’s precise with his timing, communicative when he needs to leave for other items and even tries to clean up every drop of water. I also like that he actually remembered who I was! He came around Christmas for another plumbing issue (in a Santa hat) and told our girls he was an Elf sent by Santa to check on them lol! 10/10 would recommend, Walt is the best!

Jordan Hicks: Walt has always done an amazing job when it comes to maintenance work. He gets it done in a timely manner and always treats us well.

Marlayna Harper: The people here are genuinely kind and will work with you to get you into a place if you have credit issues. Maintenance is on top of whatever issue that may occur expeditiously and efficiently. The whole staff is Awesome

Honey Fleming: Walt and Philip came out and fixed our basement that flooded because of tree roots in our pipes and they were so kind and informative, very professional and got to the ROOT of the problem(😅) instead of just slapping a bandage on it. They also went the extra mile and disinfected the floors as well. Very much appreciated! Thanks guys!!

Grant Broadwater: Critical:Professionalism,Quality,Responsiveness,ValueWorst property management company I've ever rented through. My oven broke and it took them over 6 months to fix it. They overcharged me for utilities. A water pipe burst in the basement of the building and it took them 3 days to do anything about it. The maintenance guys are great, but that's the only thing passable.

Angel Eve: Phillip came and fixed my ac unit and put a new water faucet for the backyard he did great work very fast and kind and came even on late hours for emergency we need more of this guy

Nathan Treas: Walt and Martinez did an excellent job cleaning out the pipes in the house. Communication was on point. They made is quick and easy.

Cody Dwyer: Not a fan. Can’t even get a call back as an old employee. If anyone in office sees this I was calling to speak with Martin who also does not work there any longer. I then tried Tracy which later found also is no longer employed. I cannot move my 401k because they did not receive notice I am no longer employed with Voepel. It has been 4 months since I was employed with the company. If I could get a phone call or get this situation handled it would be greatly appreciated.

Crystal Mitchell: Always a good experience with the maintenance team. Phillip did an excellent job on diagnosing and repairing my a/c system promptly.

Mary Cochran: I’ve had a great experience with this company! They are very quick about responding to maintenance requests and everyone I’ve spoken with have been very kind and helpful.

Jerod Green: Have been treated very well and treat us like family and u guys care about our needs. We are doing the best we can too be good tenants. Thank u so much for letting us move into this house. We love it here and the neighbors are great. We also do our best too keep the noise down. Ty again

Kelsie W: DO NOT RENT FROM SCUDO!! I wish I could go back in time and tell myself not to sign a lease with these people. During our lease there were multiple health issues such as open plumbing, mold, and holes in flooring all caused by the bad contractors they hired. The house was filthy when we moved in and had to be scrubbed from top to bottom and they are now trying to charge us for crazy amounts even though it’s 10 times cleaner than before. Horrible communication. They only email using do not reply email addresses and if you try to call there is conveniently no one available. If you leave a message, they won’t call back. They MIGHT email you but you won’t be able to respond. Worst year of my life. Save yourself the trouble.

Natalie Herrera: Natalia Ortega is amazing!! She communicates at a high level, has great attention to detail, very fun and personal to work with! I highly recommend any owners, renters or vendors to work with Scudo Real Estate + Property Management. This company is upfront, honest, and willing to take care of their people!!

Jeremy Whittiker: SCUDO is amazing great staff

Rhiannon Grabiel: So far they’ve been wonderful! Very helpful and quick to assist with anything that needs attention.

Dustin Kush: DK Lawn And Landscaping has been doing snow and ice MANAGEMENT for Scudo property management. They have been so professional, and great people to work with especially Natalia !Thank you for being AWESOME!

Megan Biller: Everyone has been super friendly and so helpful!

Joseph Eisenlohr: She was amazing to deal with so so so so helpful

Ali Barghelame: Landlord BewareAs I write this review of SCUDO Property Management, I genuinely hope that I can steer other property owner’s away from this company so they don’t have to share my experience. SCUDO is a poor choice for property management as it failed to take care of my properties (it managed 6 of my properties over the course of a year and a half) without providing a reasonable level of diligence while charging constant and excessive fees. As an out of state owner, I must have a property manager that I can trust to take care of my property and not take advantage of me.Some examples of not operating with a reasonable level of diligence include, but are not limited to:1. Charging for a new dishwasher which was never installed. When I moved the property to a new property manager, I discovered what had happened, and while SCUDO did reimburse me, it clearly failed to do its job.2. My properties were all delivered to SCUDO clean (spotless) and ready to rent. During the process of finding renters, SCUDO determined that the properties had to be cleaned again. I was charged $300 to $400 per property to have them re-cleaned. First of all, SCUDO should have taken care not to have people with dirty shoes trapse through the house during showings. Second, the fees are beyond excessive to clean an empty house.3. When the new management company went to get keys from SCUDO, there were NO KEYS for 2 of the properties, and they were given a key for another property that didn’t work.4. Two of the six properties (which had been fully remodeled one year prior, in fact one was a new building) had a laundry list of issues we had to address. Any manager paying attention to the property would have brought these issues to my attention.Some Examples of the excess fees include:1. A “maintenance coordination fee”. Seriously, I can’t make this up.2. $125 fee for preparing a 1099. I was charged this fee twice on a property SCUDO managed for 12 months (despite the fact that no 1099 was necessary the first month since there was no revenue).3. SCUDO’s “submission to legal” fee. Every other property management company I have worked with will bill the tenant for these fees and reimburse me once collected—not SCUDO.4. $1000 to leave before 12 months fee—seriously, a fee to hold one hostage since SCUDO knows the value of its service.5. $99 periodic report fee—I am not sure what is being reported as a third of my properties had major issues uncovered immediately by the new management company.6. They also charged at least one of my tenants a “tenant benefit package” for $31.99/ month, when the tenant applied for rental assistance, SCUDO took close to $200 out of the rental assistance money for this “benefit” as well as late fees (which, of course, went to SCUDO). Essentially, SCUDO is always careful to act in its own best interest rather than that of its clients.7. Of course, there is the 8% per month “management fee”, but I am not sure what you get for this, as SCUDO charges an additional fee for everything that a typical management company covers in the 8% management fee.8. These fees add up, January through November, on the three properties that SCUDO managed, their fees alone were 16.28%, 17.73%, 14.7% respectively. If you are a property owner, if you hire SCUDO, you should build in at least 16% to 17% for their fees in your pro-forma.

Shanna Gilbert: Super friendly and made the process of moving into a new home so easy!

Wesley Lockett: From very first contact to present I have had nothing but a GREAT experience with SCUDO. Maria Castillo (leasing agent) has been an AMAZING help! It’s great to have a direct contact to a real person instead of just automated messaging systems. She made sure that my application process was as easy as possible, responded to questions very quickly, and even gave friendly reminders on payments and how to get everything setup correctly. Finding a new place and moving is stressful enough as is but Maria and the whole company have made it as painless as possible. Thank you!!!

Lovekc: I give these guys a 5 star if I could I would give more my name is Melissa and Claire is so awesome every time I text Claire in regards to anything she responds back right away and get everything taking care of I would definitely recommend renting from Scudo they are the Best!!!

Rodolfo Cordoba: It has been a very pleasant experience. The treatment received by Maria has been very human. We feel safe and supported at all times. I highly recommend them!

Larry Walker: First of all let me say my move was unexpected and needed to be done as quickly as possible. I found the property I liked on a for rent website and clicked the contact button. Due to the immediate need for placement I needed to speak to someone to make sure the property was still available before waisting my time with the application process. When I first called it actually took a couple tries to get a live leasing agent on the line (they have a call service that answered the line) and was a little irritating because of my time constraints. That was the only issue I have had! After getting Maria on the line and explaining my urgency and frustration with the answering service, she gave me a direct number for communicating. She also sent an email so I had another way to reach her if needed. Through the entire process she was very quick to respond regardless of which method I reached out. They use some third party vendors for some of the things and if there was an issue with getting a hold of them I could just reach out to Maria and she would "stoke the fire" and get things moving quickly again. I've only just finished the process and I'm about to move in, so I can not speak about the service after move in. But if the experience I've recieved to date is indicative of how the company is ran, I feel comfortable about how professionally things will be handled in the future. Thank you Maria for all of your help!

Tina Young: Every month I have a problem that has nothing to do with me. You can never talk to a live person. They went from a 3 day grace period for you paying your rent to 2 days and apartment complex at lease gives you 5 days. The worse mistake I made resigning another lease should have just did two years and got out. Im still waiting on a floor to be fixed since I moved in 2 years ago some stuff they move fast on but if its going to cost them a lot of money you can for get it. my property was threw together every person that has came by to fix something has confirmed it

Kirsten Bartels: I own a flooring company and we’ve done many jobs for SCUDO. Natalia is always quick to answer my emails and calls and always so polite to speak with!

Jason Waldo: Scudo has been a pleasure to work with since day one. Every time I have a question or concern the Scudo team is right there to help and gets it handled immediately. I would highly recommend this Property Management company to anyone.

Mark Pocock: Scudo property management is the best management company I have ever worked with. I have been serving their hvac and mechanical needs for several years now and have never had any issues. Their management staff is the best, very responsive and quick to act on any issues. The staffs communications are very professional and well documented. I have, and would recommend this company to everyone.

Tom Fougerousse: They manage 3 of my properties and have done so for 2 years. They've done a great job for me and I'd recommend them to landlords. Angel has been awesome to work with.

Jamie Longston: DO NOT RENT FROM THIS COMPANY. They are absolutely terrible. If I could leave zero stars I would. Their property managers are a joke.

Jodi Bagwell: Sam was very helpful and spent a lot of time I'm trying to get me approved even with my uncooperative people he had to contact. He did an awesome job Sam thank you very much!!!

Pablo Bravo: Michael Smith was incredibly helpful in finding me a place. He was always available and never hesitated to make sure I had all the information I needed. I highly recommend working with Michael if needing a rental.

Yoandrys Verdecia Alvarez: Michael Smith was very helpful in finding your family a home.

William Burrows: I got a response and we are working on getting some rental information in the coming months. They are busy during the early part of the month, but be patient and they will get back to you.Previous comment now is updated.

Jasmine Herrera Mora: Sam Golden was super professional and so helpful during this process!

Chris H: Marlena Casto was wonderful. Very thorough in the walk through. Repairs that we mentioned she already had listed to be worked on.

Tyler Spear: I called their office at least 3 times to get info on a property I was trying to apply for, never heard back from anyone and no one at the office knew what was going on. You'll receive multiple calls a day from someone at the company asking you to complete a survey. Unfortunately they won't know what's going on either. Save yourself the time and look elsewhere

Cherlse Elitye: Sam Golden was awesome and helped us get into our property she was professional and very helpful

TC Carroll: Michael made the process so easy for us from start to finish. He really worked around our schedule and exceeded our expectations. Thanks again

Bee Metcalf: If I could leave zero stars I would. This is the most unprofessional company I have ever worked with. If you can even get ahold of the leasing manger you’ll be left with “I don’t knows” and “well that’s not my department”. When we first moved in a year ago we were told that cosmetics would be fixed, then that statement was later changed after we signed the lease that our house came “as is”.To be told by a young woman “she had no idea and to call the leasing company with any further questions” If you can get ahold of them. She later left the company. I don’t know about anyone else but I don’t like to live with playdough in my carpet, children’s writing in the closet, terrible calk jobs all around the house, no blinds on certain windows, and other peoples belongings still left in the home. We have tried to be reasonable and continued to live in the house for the rest of our lease, but now that we are moving there’s so much more to say about the people who work for this company. They send emails telling you to do one thing , and then contradict themselves weeks later. Then when you call to get clarity on them Marlene is as smart and rude as she can possibly be. Save yourself some trouble and do not rent from renters warehouse .

Alex: Renters warehouse is a joke. DO NOT rent from them!!!! . We got a rental property from renters warehouse in April and it has been a nightmare ever since. From Flooding in the basement, to electrical problems and MIce. They blame every single issue on me and I NEVER had any of these issues before. They refuse to fix anything. I have done nothing but try to fix this place up and its one problem after another. I cant wait to get TF out of here. Do not rent from them unless you plan on coming out of pocket for expenses that the landlord should be addressing. I will Literally tell everyone I know NOT to rent from them. Dont say I dodnt warn you.

Timothy W: Renter's Warehouse Kansas City is a complete and utter disaster of a property management company. We entrusted them with the critical task of finding tenants, managing our properties, and ensuring timely rent payments, but they have failed at every turn.Their inability to properly screen tenants has resulted in significant financial losses and they have have a habit of findings tenants who have a history of evictions being placed in your properties. This is a clear indication that they are not taking their job seriously, and are putting our property and financial well-being at risk.Additionally, the fact that Renter's Warehouse failed to ensure that tenants transferred their utilities is completely unacceptable. As a landlord, we were burdened with unexpected expenses due to their negligence.The fact that Renter's Warehouse has also been consistently late in delivering tenant payments is further proof of their incompetence. They repeatedly failed to transfer timely payments so that we could pay our own bills. Renter's Warehouse's failure to deliver payments on time is unacceptable and demonstrates a complete disregard to the needs of their clients.Their lack of communication and customer service only adds to the frustration. It is clear that Renter's Warehouse is not equipped to handle the needs of their clients, and their website is a confusing mess that only adds to the frustration.In conclusion, we strongly advise anyone looking to rent or manage their property to steer clear of Renter's Warehouse Kansas City. They have proven themselves to be unreliable, incompetent, and a complete nightmare to deal with. Do not entrust your property and financial well-being to this company.

Amanda Nedelman: The company I work for owns about 2 dozen rentals, all managed through RW. Maria Lazcano and Charita Portillo are amazing and always on top of things, eager and responsive to help me out with inquiries about our properties and quick to get things done for our tenants. Thank you ladies! RW, give these wonderful women a raise and a bonus, they have earned it.

Jarod Ferguson: Mai Le was very considerate of the renter's situation and made accommodations easy.

Chloe Knowling: Sam Golden was great at supporting with the move in of the new tenants. Everything was fine until the tenants moved in. I’ve not heard from the property management side. It’s now Jan. 27th and I still haven’t been paid out even after calling and being on hold for 2 hours as they fix the problem. Today I will spend another part of my day trying to get paid out. The lack of communication from the Kansas City office is problematic. I’m not impressed so far with the actual property management side of things. If you choose to use, please use only for tenant placement.

Joseph Crunkilton: Michael Smith did a great job with my rental. He found me a qualified tenant quickly and has been easy to work with.

monique dierre: Mai Le is absolutely delightful she was so helpful always on time, always smiling, never left me without a response, question or worry my experience with them so far was great thanks to Mai !!! 👍🏾

Joseph Schweizer: Renters Warehouse was very helpful in getting my rental property turned over and rented to a new tenant. Mai Le was exceptional at communicating throughout the process of finding a tenant and was able to find a qualified tenant quickly.

Timothy Stubbs: I rent from them and it has been a horrible experience so far. First off the duplex I rented was filthy and over run with mice. I had to clean it and sanitize the whole place. And I had to buy the traps to get rid of them. Michael the leasing agent said I would get reimbursed and that never happened. Second I'm renting a duplex and was paying for the water and sewer for both sides. They expected me to talk to my neighbor about splitting the bill. I asked them if I was paying for the neighbors other utilities and they told me I had to contact the city to find out, that it wasn't their responsibility. It's impossible to get a straight answer from anyone and they just don't seem to have any knowledge of the property at all. I wouldn't recommend anyone rent from them.

Brian Fordlee: Needed emergency AC repair and Reggie came out from firstkey homes and got us taken care of after we had home temps of 85 degrees. We cant thank Reggie enough, he did his best to educate us about some general AC maintenance and was all around a great guy to have come into our home and talk with us and fix our issue. Big thanks to Reggie.

Ahryan Kent: Robert Wolf and Steve Gaspett did a great job on the retaining wall out front today at our home. They were timely, thorough and respectful. The work they did was excellent and they cleaned up after. I hope they are sent back for the next project!Matthew Kent

Ahlara Kent: Robert and Reggie did an incredible job of fixing our fence.

Dana Rhodes: Wes did an awesome job fixing our air conditioner. What a great guy!

Kd: David was very helpful and aimed to please to make sure our move in was what we expected.

Kelly Kipp: Had a few hiccups and computer glitches to start renting from FirstKey, but the problems we ran into were handled extremely well. Brittany, Emily and Natalie were all fantastic to work with thru the leasing process. Terra was stellar for our move-in. She had already found a few very minor maintenance issues to have corrected and made sure we understood the maintenance process for anything additional. This will be our second time renting from FirstKey after several years and it already appears we did not choose wrong.

Taylor Bargfrede: Took possession of our home today in Kansas City. I rate Mike or Michael (our maintenance tech that did our inspection) 5 stars for sure. He was super thorough in helping us find issues so they could be resolved. Can't give 5 stars on the total rating because we found a leaking sink during our showing a few weeks ago and were told by 2 different people that it would be fixed before we took possession, and unfortunately, we showed up today and the problem wasn't fixed. Our washer hookup is also unusable. We are hoping to have these issues resolved in the next day or two so we can run our sink and do laundry, and if the issue is resolved in a timely manner, I am happy to update the rating. The house is great though, good neighborhood, and good price.

Gianna: Mike came out right on time he was absolutely friendly fantastic warm he fixed the situation He's on top of things thank you so much guys greatly appreciate it

Jacob Tully: Positive:Professionalism,Quality,ResponsivenessWes from First Key Homes went above and beyond to get our AC back up and running.

Amelia Parker: We love First Key! Their maintenance department has always handled any issues in a very timely manor. Everyone we have worked with has been nothing but great!

Kayla Pease: Had an issue with my air conditioning called n made a maintenance request, the very next day they were at my house to fix it! The tech Wes was absolutely great, he went above and beyond to make sure everything was running in tip top shape!! We really appreciated his help!!!

Lisa Moore: Since we have moved in we have the best contact! Kellee Cummings is always there to help, she answers the phone and always responds to my emails in a timely manner. When I contact her she is kind and cares about my issue. She has guided me in the right direction and I truly appreciate her. Thank you Kellee!

Kelsey Perez: Brian has been fantastic! He did our pre move out inspection and was great! Would recommend for renting in the Kansas City area

Work Order: We are a vendor for First Key in Kansas City and I can't say enough about how great First Key Homes is and specifically Renoda Johnson. Renoda always answers our calls/texts, is quick to answer onsite questions/problems, and always treats us with respect. She also makes sure our invoices are paid in a timely and consistent manner which is AMAZING! We are so glad to have the privilege of working with her and look forward to many more years of working with Renoda and First Key!-Celebration Partners

Samantha Wyant: David made pre-move out and move very very smooth. Great experience

Randy Beaver: We are a vendor for First Key. We deal with Renoda directly. She is respectful, quick to respond and very professional.

Sheila Preston: Rebecca Martinson handled our issue with one of the best customer service experiences I have had. She took the right approach in identifying the issue and together she led us into a quick resolution. First Key is lucky to have her as an employee. Rebecca got back with us quickly and in the most calm, professional manner. Kudos to Rebecca. Thanks again!

kimimila Eden: Mike with First Key was excellent! He’s now fixed multiple things for our house. Always friendly and goes above and beyond!

Nathan Hightower: Shalisa was an excellent customer service rep, and I always appreciate Bernard as a technician.

Tyler Holt: Resident services - Jennifer and Natalie were great in resolving my issues. I would recommend them to anybody renting in the Kansas City area

Connor Fitzmorris: thank you for taking care of my association!

Al Fitzmorris: Helpful, kind, and solved my issues at my association.

Bully Lover: I love the friendly and professional customer service that FirstService and Coya in Customer service provides.

Chiefs Kingdom: The service received by FirstService Employees is top notch, and Coya is very helpful! I would recommend this Company to anyone.

Kenya McCullough: Fantastic Company!! Excellent customer Service and helpful Employees, especially Coya! She is the best. thanks for all your help.

J Elaina Mutis: I have been with FirstService Residential's Property Services Department for almost a year and have been very pleased with the leadership and the company as a whole.

tipp williams: Coya and the onboarding team provides excellent customer service!!

Vicki Kestermont: I trust Mike Ludy with my home needs. He’s professional, courteous, and gets the job done right every time. Best service!

Christina Liesveld: We can always count on Mike Ludy. We know whatever is needed will be done well and on time. He’s the best.

Kimberly Benton: Emailed and dealt with Samantha Zeigler who managed to take care of all my issues with great concern.

Samantha Zeigler: Samantha is pretty cool.

Jackson Szasz: Samantha Z is so helpful!

Izzy Morrison: Samantha S is amazing. So helpful

Joe L: Christine Lentz is very helpful and responsive!!

Erica Ludy: Mike Ludy has assisted with our Unit Modification in our building and has been an excellent resource

tesha hulen: Samantha S. Is wonderful

Meike Saip: They provided such great service super kind employees, I got to speak to Sam she knew everything I was asking about !!

Jimi LaVine: Lynzey and the team at First Service is awesome to deal with. 👏 always pleasant and helpful. First service is a great company! Any issues I have, they work in until a resolution. Don't business is a pleasure.

Jalisa W: The absolute worst in every aspect. Very disappointing for my first HOA experience.