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1. Apple Country Club Plaza - Jackson County
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· 949 reviews
227 Nichols Rd, Kansas City, MO 64112
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2. Laptops KC Sell or Repair Your Cell Phone Computer or Tablet Kansas City's #1 Buyer, Cell Screen Replacement - Jackson County
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· 43 reviews
650 E 5th St, Kansas City, MO 64106
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Dawayne Carter: Good people. Bought 2 laptops from here they worked great
abhimanyu reddy: it would be great if someone atleast picks up the phone . No one picks up the phone in both the branches
Luis Lopez: Best service I've had thus far,If they don't have your part they will order it and try to fix your laptop as fast as possible and their service is great!Not only that but they have free pens for customers as well with color choice just saying 😂Appreciate the service my guys keep up the good/hard work!
Michael Conge: Extremely helpful staff. Worked with us to try to save us money and properly diagnose our issue. Referred us to a good company for data recovery as well. I felt like they were trying to save us money while fixing our MacBook.
Jenna Martin: Absolutely recommend this place! I shattered my iPhone screen. They repaired it in less than 30 minutes at a cheap price. I also got recommendations on where to go in KC and how to get around. 10/10, great service, timely, and staff was incredibly kind.
Allie: Took an iPhone X in for screen replacement and had a great experience. Customer service was amazing and they were very responsive via phone and text. Great price too! Would definitely recommend to a friend.
Katie Ngo: If you need help with something as small as which kind of mounting screws you need, they got your back 😆
Destiny Palmer: Brought in a brand new IPad Pro 11 with no damage, that was still under warranty and they said the best they could do was $400. I would not recommend selling anything here, they will low ball it and make it seem like your product is worthless.
Swervo Baby: The worker had a attitude from the moment I came in was very rude & threw a lowball price on a new device would not recommend waste of time.
C Molloy - Woodyard BBQ: Fast, fair price and great work. The guy I dealt with was very nice and most comms were done through text, which I also like!
Stevie Wakes: I am SO HAPPY with the affordable, prompt, efficient, respectful and kind services provided me. I initially had one Mac Book Air computer that needed repairing, but, after my first wonderful experience, I had to return. to get my Mac Book Pro fixed. I am so grateful that I happened to find LaptopsKC to get my computers functioning again. THANK YOU!!!
Shawnie Thomas: Mike is the bomb.com, he always helps me out with whatever computer needs I have... Been a loyal customer for years and will be for life!!!
Everything Audi: Can’t even get anyone on the phone
Terri Trigger: Called during working hours as it looked like a business in the City Market with good reviews. A young child answers phone and rudely asks "What do you want?", then laughs and says, "I'm just messing with you. Leave a message at the beep." Maybe due to COVID the kids are at home, which is understandable and admirable, but for a business, unprofessional and a waste of time.Appreciate your response, but had checked number and called again.
Lewis Thompson: They did a FABULOUS “Same Day” repair job on my Apple iPhone.I came in with a Cracked Glass & Mohammed noticed that the Start Button needed to be changed as well.He changed that also.I got out of there, with my “Like New” iPhone 6Plus, for less than half of what another repair shop (in OP) had quoted me.* Even though this Shop is located in the River Market Section of KCMO, it has lots of free parking 🚗 right next to it.
Carowell Shelton: They gave me exactly what I needed. My products are working very well.
Paul Zolotor: Service was prompt and reasonable. They paid attention to my problem and explained repairs logically.I plan to use them to recover photos from an old HP notebook.
Dane Olsen: These guys are great. Super communicable and up front with what they can do for you.
Joshua Kohl: Mike got the job done right at the best price in town.
Shane Hammond: Excellent service, knowledgeable, professional and fixed my computer in a timely manner. Which I appreciate greatly! The next time any issue arises with my computer or phone, I’ll be going here!
Megan McGee: Stop in to one of their locations or simply call and you will quickly understand why I left a 5 star rating. Service like that is almost impossible to find nowadays.
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3. SetCell Android Repair, iPhone Repair, and Sales - Jackson County
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· 305 reviews
4305 Main St, Kansas City, MO 64111
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Jamie Klein: Says it opens at 1130. Sat there until 1230 and still not open. terrible customer service. You should probably be open for your operating hours.
Fabiola Alvidrez: I have he serval of my phone screens repaired here and recently had my charging port repaired. they are always well priced, very friendly, Professional and fast. I will definitely continue to get my phones fixed here.
Brad Pearson: Took my phone in to have back and screen replaced. Had to go back three times Caleb figured out how to do it. One day later the back cracked. Also small hairline crack in screen. Caleb admitted he installed back wrong, causing break and said he would replace for free. Over the next week excuses were either he needed to talk to his boss, then it was ordered, then FedEx lost it, then it would be in next day. I asked for a call whencit was finally in. That was a week ago. No call.Following up on your responseYou HAVE NOT completed the repair of the back you broke. You never called to schedule the replacement
Sophia Nangle: I have revisited this establishment many times for phone repair (I am clumsy)Caleb has always done right by me and is very kind. He even took care of me when I was sick once. A friendly business with fast service !
Kat O'Hara: I am from out of state and needed repair for my iPhone asap. Caleb was awesome! Got me right in and resolved the issue.
vxlonee: I absolutely love ❤️ this place the guys are so nice and very fast and reasonable 😊
Juan Osorio: Great place and really friendly and helpful staff. They are honest and not greedy. Highly recommend.
JayDee Johnson: Some of the best customer service, and they work fast as lighting. Was in and out in less that 20 mins.
Brayden Percival: Great prices! Great staff! Keep up the good work!!!!
Jazzy Hands: Sad that they are an amazon shipping hub with horrible hours of availability. Hire a full time staff please or discontinue being an amazon shipping hub. How are you going to be completely closed down on sundayss? Bruh
Spox The Fox: Outstanding service and great prices
Mark Edwards: Very helpful and knowledgeable people. I have dealt with them at previous location on Westport Rd. I searched around for them, but I didn't remember their name but I found them at new location. I would highly recommend them for ALL of your phone needs. Bet I will remember their name now. Setcell Phones Repair.
Benjamin Hunter: Fast and knowledgeable!
Marisa Butler: Went to try and see whether or not to fix or replace a phone. Caleb helped us with all of our options and was a great help explaining things and walking us through what the process would be for activating a new phone. He really went above and beyond. Atmosphere was relaxed and friendly. Will definitely come back.
Hannah Reich: I took my daughter here to get a case for her IPhone 7. Caleb was super helpful and patient with showing her the options. She ended up choosing a squishy case that looks like a bag of chips. He let us have it for free because it’s a quirky case for an old phone.
wayne stine: Never get my business ever again no stars
Marcus Opitz: Batter replacement was fast and was able to fix volume without replacing the switch-recommend!
Beau Brixey: This place is a ripoff. I bought a phone and found 3 months later it was reported stolen and I could not activate it on another line yet they claim all devices are bought direct from the carrier. Also was lied to when I looked into purchasing a S-Pen replacement for my Note5, it was a cheap knockoff you can buy on the Wish app for a dollar that they were trying to pass in there for being the real deal and charge $30 for it when I called her out on it they denied it but you can tell the difference clearly in an original Samsung S Pen versus a knockoff from wish.
Shauna Hubbard: We get all our phones phone accessories here. They are reasonable and very honest They also stand by there word.
Chez: Really nice people, very polite and has everything you would need for your phone
Jesse Gage: Highly disappointed dirty and inventory is all most nothing
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Electronics store
4. Apple Leawood - Leawood
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· 945 reviews
4529 W 119th St, Leawood, KS 66209
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Sara Rodriguez: Kale was extra helpful, came in to fix 1 thing and he ended up fixing 3 things for me. Very impressed!
Dan Assal: Very efficient
Matthew Christensen: Nick was awesome. In and out with the Genius Bar in less than 10 minutes.The world needs more people like Nick.
Craftable: I tried to make a repair/replace appointment online. What I actually made was a purchase appointment, not knowing repairs were under “genius appointments”…whatever that means. I drove an hour to get there on my one day off, waited an hour for the appointment time, and then was told I made the wrong appointment and I would have to reschedule. I tried to explain how it was unclear how to make the right appointment but the man was very unhelpful, probably because he was not going to make any money off of me. In addition, multiple employees were just standing around doing nothing, and no efforts were made to help me. It would’ve taken someone probably 5-10 minutes to help me but they wouldn’t. I wasted 3 hours of my day just to be rudely turned away. 0/5 stars. Terrible customer service. Because of how rudely I was treated, they can be certain they will never make money off of me.
Randall Hardy: The store is welcoming and helpful. The employees are knowledgeable and well trained. It is a pleasure to do business here.
Ligori Bauguil: Made an appointment for the “genius bar” for an Apple Watch that is 2 years old and stopped working. Had to wait 40 minutes to see someone. Then this employee was helping two people at the same time pressed a button on my watch and had the audacity to tell me they can recycle the watch for me and I could buy a new one ! Horrible !
Mercedes Cruz: Scheduled an appointment 2 minutes before it was to take place. Walked in and was immediately helped with shopping.
Roger Atkinson: I REALLY do not get why most of their products are so popular for so many users. They are less intuitive to use than a PC, get slow and obsolete faster (go into landfill sooner) and with those points considered, are overrated and overpriced.This location was a bigger disappointment than others that I have been to.
ali sina jamal: iPhone returns only 14 days.iPhone screen protector cost 50$ (worthless, don't pay 50$)
Randy Gieselman: Military/Veterans beware! I want so badly to love Apple but they go out of the way to make it impossible. I visited today to spend $2000 on a MacBook Pro. After telling the employee that greeted us that we’d like to look around for a few minutes, we were afraid that we’d have someone pestering us every two seconds, but instead it was like pulling teeth to get anyone to realize that we even existed on the same planet as them. After finally finding someone to convey that we were interested in a MacBook Pro, they seemed to finally provide some assistance. When asked about a military discount, they helped us get logged into the appropriate site on one of their iMacs. We added everything to our shopping bag (MacBook Pro + 2 HomePod Minis) and we’re presented with a decent discount (even by Apple discount standards). When preparing to check out we come to learn that monthly installments aren’t allowed to help those of you who are/have served to finance your large purchase. Great way for Apple to thank our veterans (sarcastically, of course). Thanks for making this military family have to choose between dumping a lot of money up front to save 10% or tell us that we lose and have to spend several hundred dollars more to finance. Disappointment doesn’t even scrape the surface. Love Apple products but absolutely hate this company.
Nicolai V: They tell you free repair on the phone then charge you in store. They won't take care of you when you walk in nor is there any customer service. The "genius" bar is self serve meaning you have to find an employee willing to talk to you to check in then you patiently wait for a team member that is probably just standing around to come get you. Your job is not hard, its customer service, and needs to be expedited so an insurance claim doesnt take 45min. Shame on Apple and this store's manager.
Dustin Spillers: Had a great shopping experience with Kayla. She was very helpful, and her customer service skills were delightful!
Natalie W: Friendly staff, knowledgeable, the geniuses are what their name implies.
Rob T: The store was overcrowded, the workers stood around. I told them just give me an iMac, then they gave me attitude just for asking for a bag.
Joanie Spencer: BOOOOOOO! First, they transact the WRONG phone and don’t tell me. And when they say it’s “easy” to just exchange for the one I actually wanted within 14 days, it’s not true. They literally left me stuck with a phone I didn’t want unless I was willing to forfeit my $800 AT&T credit. Lesson learned: Apple does not care about their customers. Thank goodness for the Leawood AT&T store, where the manager spent two hours fixing the Apple store’s poor work.Apple only gets one star here because Google won’t let me post with zero.
Jose Ramirez: Professional staff and knowledgeable employees who know their business.
Carol Shifflett: If you want help, go to the Plaza store. Two out of two times it was a miserable experience. Grudging attitudes and so unhelpful I had to make second trips to the Plaza to get what I needed. The last time was after the manager called me inviting me back.
J G: Didn’t have to wait very long.. knowledgeable staff..
jacob lingwall: Tricked us into buying a 4th gen as the last gen when it’s on 6th gen
Modified By Nick: I took my MacBook from 2016 in to get updated because I couldn’t figure it out. Lance was very helpful and patient. Highly recommend this location and Lance!!
Cristi Earnshaw: I wanted to get a new battery for my 12 mini. Jeff was extremely knowledgeable and patient with me about the battery. He was very helpful and I appreciate that. If you have questions about your Apple products, their genius bar is really good here.
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5. ecoATM - Kansas City
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8551 N Boardwalk Ave, Kansas City, MO 64154
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Mobile phone repair shop
6. iRepair Kansas City - Kansas City
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· 181 reviews
5518 Troost Ave, Kansas City, MO 64110
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Cell phone store
7. KC Cell Phone Repair Iphone Repair Screen Repair Kansas City, MO - Kansas City
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· 191 reviews
4611 St John Ave, Kansas City, MO 64123
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8. Best Buy - Kansas City
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· 1999 reviews
9130 N Skyview Ave, Kansas City, MO 64154, United States
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John Casper: Employees lie about support plans! Beware!
david verret: Very helpful associates.
Abadi Mami: Great
Terry Payne Sr: Took a minute to get some help, very short staffed. But once I did everything worked out great.
Ndue Sokoli: Professionals good service
Perry Currie: Mariah in the geek squad dept. Is very kind and spend the time & her knowledge to handle my phone issues! Thank you!
David Eaton: Nice workers
Johnny John: Seems that customer service is not important. People just want to get paid and not do much, except make sure their pay is on time
deron Taylor: Loved it....
Lance Deshazo: Went to Best Buy to buy an Xbox and saw this bundle for the price listed below. I took the tag to the front and it rang up for the wrong price. I told the cashier that it was marked as the picture showed and he called for the manager. The manager immediately stated that I was lying and that no consoles he had in the store were the price in the picture. I said that it was not my fault that his products were marked wrong. I didn't even have a chance to buy it, the manager took it and refused to sell it to me for any price. Stunned, I went back and took the picture attached and showed the manager, to which he mumbled something under his breath. I then told him that I was going to let their corporate office know just how much he cared for their customers! I would have paid the price for it, since I had to go to Target to buy the same one, but I will not be called a liar in front of other customers in the store and you act like a child when you refuse to sell it to me after I bring up a valid point!!! You should move the tags into a place where they cannot be misread or messed with by your customers!!
Barbara Mulac: Best Buy took my old printer. I appreciated it.
Kenny Lero: Has everything one could be looking for
Tim Logsdon: Horrible customer service, manager was rude and condescending. Will not return to this location
Linsey Triplett: Great Customer Service!
W Brown: I placed an order Saturday & was told it would be delivered to my home Sunday. I checked the shipping Sunday & it said it was waiting for pickup. I checked today (Monday) & it says the same-thing. LONG STORY SHORT, I’m currently at the store where my item is at to pick it up & they will not give it to me because it has already been processed & it has to be picked up by some janky pickup service called “ Roadie”. The item is literally still in the store, in the back being held hostage. I drove almost an hour here after work to pick this up, which they have boxed waiting for a courier & the will not give me my paid for item. I’ve been on the waiting phone with the courier for almost 30 minutes & nothing. This is horrible customer service & I do plan to cancel my BestBuy account & never shop here again..Never!
Tanisha Robinson: Fast and friendly
Anthony Devera: In and out! Nice knowledgeable folks. My go to local Best buy!
T.S. Heath: Super helpful staff
David Libline: Cheap as chips and good service when I brought a big screen and laptop and sound system to bring back to New Zealand. The team was very helpful 👏
Bridgette Bell: They were really good at their job
Tasha Owens: I work for Roadie and do deliveries for Best Buy The staff is always very helpful and friendly when I arrive.
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Mobile phone repair shop
9. Mobile Revive - Westport - Jackson County
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· 411 reviews
544 Westport Rd, Kansas City, MO 64111
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Cell phone store
10. ecoATM - Liberty
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8301 N Church Rd, Kansas City, MO 64158
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Cell phone store
11. Hightech Wireless ( Used & New Phones, Repairs & Phone Accessories) - Kansas City
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· 154 reviews
8135 State Ave, Kansas City, KS 66112
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12. Re-cell Electronics - Independence
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· 482 reviews
1214 S Noland Rd suite a, Independence, MO 64055
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Mobile phone repair shop
13. Quest Wireless Repair and Sales - Kansas City
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· 203 reviews
7224 Wornall Rd, Kansas City, MO 64114
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Electronics repair shop
14. CPR Cell Phone Repair North Kansas City - Kansas City
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· 266 reviews
2514 NE Vivion Rd, Kansas City, MO 64118
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Phone repair service
15. Ez Phone N PC Repairs 2 - Kansas City
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· 98 reviews
612 E 99th St, Kansas City, MO 64131
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Cell phone store
16. AT&T Store - Jackson County
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· 347 reviews
4015 Mill St, Kansas City, MO 64111
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17. Wow Wow Wireless - Kansas City
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· 136 reviews
4310 NE Antioch Rd suite b, Kansas City, MO 64116
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18. Best Buy - Kansas City
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· 1609 reviews
8500 N Flintlock Rd, Kansas City, MO 64157
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19. EZ Talk 2 - Kansas City
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· 75 reviews
1238 E Meyer Blvd, Kansas City, MO 64131
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20. T-Mobile - Jackson County
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· 161 reviews
3625 Broadway Blvd, Kansas City, MO 64111
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