Best Interned In Kansas City Near Me

Andrew Chambers: Great company with amazing service! Excellent customer service!!! Highly recommend!

Brett Davis: I’ve never been taken care of by an internet provider as well as they took care of me. And the internet was always reliable. I 100% recommend!

Jorge Aguilar: Positive:Professionalism,Quality,Responsiveness,ValueAttention to customers is number one. They answer when needed and provide service in a very timely fashion. Professional, courteous and helpful! Thank you Mimo.

Katie Comiskey: . The customer service is excellent: they are proactive, courteous, and professional. I cannot recommend enough! If you can get Mimo internet where you live, DO IT!

Agi Schafer-Kreiser: I had amazing service. LOVED it. Prior to quarantine, I needed work-from-home internet .... FAST. Plus I was living in a really old building. Great service. Excellent speed. Never had an issue. Thanks all.

Jerica Palmer: Positive:Professionalism,Quality,Responsiveness,ValueMimo is an excellent internet service. My wifi is fast and I have never had a problem! They are also willing to work with you with just about anything and are very tentative and professional! They really care about their customers and it's very clear. I would definitely recommend them to anyone who needs wifi in the KC area!

lennin ebratt: Reliable fast awesome service

Jeffrey Fahey: Great service and reliability. Never had any issues over the past 14 months

Brenden B: 10 out of 10. Professional, personable and reliable. The owner came out to my apartment on a Saturday to install my WiFi. He even gave me an upgraded router! Don't waste your time with another company like spectrum where you won't be getting the WiFi speed you pay for. My WiFi speed has been amazing as he said it would be. My upload speed is just as fast as my download speed. That's business grade WiFi in my home!!

justin skinner: Fast and reliable internet service. The best customer service I’ve have ever experienced with any service provider.

Dean Barrett: Excellent reliability and great service. Could not be more pleased with everything.

Bobby Broadway: Finding Mimo has helped my small Animation studio reach prestige world wide status.

Carlos Raphael: Love these guys! Great service!

Brian Smith: Incredible 5g wifi internet service! I own Rockstar Burgers and we are open 24/7 and we use the internet non stop for credit card processing. And for 2 years now it has been blazingly fast and always on. We could not be happier with the sevice.

Sabrina Neal: Really great internet service and even better customer service. Our downtown office has always had crappy internet. It cut out all of the time and took forever to get AT&T out to respond every time it happened. It has been like a whole new world since we started using this internet service!

BOSS LADY: You can't get regular channels like FX, Lifetime, the ID channel etc. Channels don't even recognize this Generic Brand of Internet.If you want to add those channels you will end up having to pay money for what would normally be free with Google fiber or any other Name Brand Internet🤦🏾‍♀️ I can't wait for Google Fiber to come near Armour Road and Burlington.

CJ Smith: Had this internet for a year. My wife and I both work fully remote and this internet could not sustain our technological needs. Made our work lives very frustrating. I would not recommend this service.

Candice Carpenter: Their billing system is undeniably disorganized and not at all accurate. I have been a NKC resident for 7 years, and their current customer service is awful. When I first moved here, they seemingly had things together. I have paid for services now for two locations, making the call to go with them a second time because my first experience was a positive one. Ever since reestablishing a new connection with them at a new residence years later, it has been a downward hill. They do not listen to their customers concerns and place the responsibility back on them while continuing to overcharge when their billing system is inaccurate. I do not leave negative reviews for businesses ever, and unfortunately I have found myself doing this for this company. Times are rough all around, and good customer service is imparative. Sadly, I think this company is all about numbers and you are seen as just that.

sue miller: Positive:Professionalism,Quality,Responsiveness,Value

Curtis D Benefield: I love that I am with a forward moving, transparent and insightful company.You will too.

Tim Nydegger: They were a very good company years ago. But now their systems and service are very unreliable.

Don Jalbert: If I wasn’t for bad connectivity that drops in the middle of the day, there would be no connectivity at all. We are investigating other options as soon as we get connectivity back up

Ssor22: Lousy customer service if you are calling outside of normal business hours due to a semi frequent outage.

M L: Small town fiber optic ISP, great service with a one time setup fee, then it is free for up to Gigabit speeds. They offer both residential and business services up to 10Gb!

Kristine Fotland: Their billing system is screwed up. They have admitted that their billing system screwed up and is not sending me the invoices. Yet, when I proactively reach out to them about it - they ignore my requests. Until I then get a threat to disconnect service. No matter how I communicate with them, they are rude, unprofessional, unreasonable, and hateful. I have BEGGED them to come to some sort of understanding that they would consider that my billing was messed up BY THEM, before they start harassing me. I have tried proactively communicating and trying to find a resolution. Every single time I am met with hatefulness. In all my years I've never encountered such a horrible experience with customer service, over something as simple as internet billing. Jackie and Diana blame every problem on Nicolai (who was amazing, btw) - with no remorse or understanding for what the customer has experienced. I rarely write bad reviews. I gave them a ton of chances to get this right - since they are our NKC neighbors. But they just do bad business. Do not go to them unless you love horrible customer service, hateful bad attitudes, and businesses that blame their problems on everyone else.

Carrie Callicoat: If I could give KCFiber -10 stars I would. We had to settle for this service when they blocked Google Fiber and AT&T U-Verse from installing fiber and this company is a damn joke. Customer service is terrible and never accept culpability, quickly blaming your computer or your router for any connectivity problems - regardless if it's brand new or has never exhibited issues before. We've replaced three routers in the past because they were insistent that it was OUR equipment that wasn't working and still, we continue to have the worst reliability I could ever imagine. Tech support is awful as well because not only do they pull the same "it must be you" card as customer service does, but they also take FOREVER to resolve anything. I seriously can't wait to get rid of this heinous provider.

Mike Verstraete: RUN don't walk away from this company. Horrible reliability, apathetic customer service people and their IT will always blame your computer without checking their equipment, It's a free service to residence in North Kansas City but you get what you pay for.

Afreakinmazing Lightworker: I would like to let the owner/managers know how their emplyee Diana deserves a gold star, a raise and more help. We will continue with this service because of her. This young woman seems slammed with customer service/sales needs! I finally went into the NKC office for no service at our home and understood immediately why no one had the chance to call us back yet. Diana was running the entire show. Setting up new accounts and fixing problems with 2 lines holding!Anyway.....She did her computer magic and didnt stop until we were up and running. Seriously guys.....give her a raise and a staff!❤✨❤When you support a staff that can answer the phone you'll get 5 stars!

Robert Stinson: Awesome service!!!

Kathy Calumpong: Exceptional customer service. Today our home internet service was interrupted due to a storm. Since I needed to complete a big project I called to get an estimate of when it might be restored. When the repair tech got service restored he stopped by my home to let me know AND I also received a call from a gal in the office to make sure I was all set. It was truly an example of a company going above and beyond.

Beavis Gsta: Worst internet I've ever had. Tech support is a joke and argues with you that it's your computer and not the internet. We have been without internet for 2 weeks at home now. I would not recommend this company to my worst enemy for internet.needs.

Andrew Schultz: I'm a current customer and I can't recommend it to anyone that needs reliable internet service. They provide excellent rates for their speeds, but the service has no reliability! I've currently been without internet for over 3 days during finals week.Just one example of the frustrations of being a linkcity customer.

Darryl Zufelt: Good price and food

Holly Cheatum: I have tried contacting them multiple times by email and phone about getting residential service. I reached a person one time. She said they could do service in my area but someone would call me back with more info. I have not heard back from anyone and cannot get anyone to answer the phone there either. They obviously do not want to sell internet to anyone.

E: Critical:Quality,Responsiveness,Value

E Nottelling: Tried calling three times and left an email. No response. dont bother with your time

Rusty Richburg: After a couple weeks I finally got a quote for internet. Now my company paid the initial start up fee on the 15th of August, here it is September 12th, and 30-40 calls. Still no answer on getting install done!! Do NOT use this company!!!

Todd Smith: I live in Leavenworth County and was extremely excited when I came across packet layer. However getting in touch with someone and getting a quote has been quite difficult. After calling multiple times over a two weeks with no returned call , I finally reached Josh in person . He promise to work on my proposal that evening and call me back and he still has not done , so even after the receptionist promised hw would do so multiple times. Unfortunately, I am going to be forced to go with another provider.Very disappointed!

Rhonda Fox: Over a two-week period, I sent requests about internet service to their website and never heard back from them. After a couple of weeks of no response I called. They told me they weren't sure if they could service me or not and the only person that could determine it was going to be out for two weeks.I have no idea how their actual services, but if their response time is any indication I'd stay away

Cory Meisinger: We have been using this service for about a year and half and it’s very reliable and they are great to work with.

Alex Caskey: Called and emailed multiple times about residential service. Originally told they had it but when I asked for details on pricing and service I recevied no response.