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1. The Raphael Hotel, Autograph Collection - Jackson County
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· 693 reviews
325 Ward Pkwy, Kansas City, MO 64112
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Shere-Ling Kraus-Yao: From time to time I need to stop at this place to finish my paper or reading, or etc, before my next stop as I had eaten at the bar downstairs the restaurant and bar even though I don’t stay here, The hotel attendees always were welcoming me the same!!!Nearby activities: There are many activities throughout the year including holidays at the Plaza and near by! Good for regular strollers or special trip travelers to this city.Food & drinks: Very tasty but pricy!
Nancy Draffen Brown: Beautiful hotel with A-1 service. Within walking dustance of the Plaza.Rooms: Beautiful and spacious suitesNearby activities: Shopping, museum, hospital, groceries, restaurants galore and more!Walkability: Most activities were in walking distance. The area was very walkable.
Jim Hereagain: Everything was Perfect with our stay, then we realized some meditations were left behind.Everyone we interacted with to resolve the issue went over and above expectations. Thank you!Hotel highlights Luxury, Great view, Romantic, Quiet …More
Ryan Thummel: Fantastic location. Signature hotel. Live jazz every night in the restaurant bar.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Mike Vecc: We stayed here on the way west and again heading east. Our favorite spot to stay. Friendly staff, nice rooms, nice attached restaurant.Rooms: 4/5|Service: 4/5|Location: 5/5Hotel highlights Luxury …More
Jennifer Wenzell: We went for our anniversary and the stay was excellent! The front desk and valet staff are very professional and friendly. The manager who checked us in gave us complimentary drinks to help us celebrate! The room was nice and spacious and well worth the money! Great location!Rooms: Clean and niceSafety: Quiet safe neighborhoodWalkability: Accessible to lots of shopping and restaurantsFood & drinks: The bar was fun and the food was great! Very friendly bar staff
R R: It would be impossible for me to say enough nice things about this hotel to do it justice. Absolutely fabulous top to bottom. Attention to every detail. Monogrammed sheets monogrammed towels. Complimentary water. Again I just cannot say enough nice things about this place. Would absolutely stay there again!!! You made our weekend so special.
Sarah Sharp: Excellent service throughout. Nice clean rooms. Best location. RecommendRooms: 5/5|Service: 5/5|Location: 5/5 …More
Tom: Beautiful hotel, the staff is very polite and I will be staying again!
Todd Shawver: Looking for a well appointed place to stay? Look no further. This hotel stands for to toe with hotels like The Drake and The Plaza. Beautiful location, great restaurant!
Ethan: Love this hotel. Everyone from the staff we encountered was extremely friendly and helpful. Love the jazz music in the lounge on a Saturday night. Perfect walking location to shopping, food in the restaurant was excellent. Perfect hotel stay if you’re in Kansas City.
Nick Brown: the food was really deliciousRooms: 5/5|Service: 5/5Hotel highlights Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value …More
Sherri Berger: Omg...love, love this hotel. It's a beautiful boutique hotel. Everyone working there was so nice, friendly, and helpful. They bent over backwards to make my stay a good one...and I got upgraded to a large, beautiful suite which added to the incredibleness of my trip.Rooms: Exquisite decor...very peaceful and elegant. Beautiful art, all the conveniences, lots of USB outlets, Kurig coffee machine with really good coffee pods, TV with Netflix and Amazon prime, love the deep tub, bathroom has a beautiful marble floor, plush towels, great pillows and bedding. Can't wait to return.
A Godley: The Raphael Hotel was just lovely! Such character and ambiance, beautiful! Our room was excellent! Clean and nicely decorated! We had a great view of The Plaza too! Everyone was friendly and helpful. We loved that Chaz is both their restaurant and bar with live music! How enjoyable! Loved that we could walk to and from the plaza area. Lots of shopping and fun things to do. We had a lovely stay!
Debbie Simpson: The accouting department is lacking. I always have to request an itemized receipt more than 2 times. As of today I've emailed 3 times for 3 different dated receipts for my manager. sitll nothing. Now I am going to contact the General Mgr.Noteworthy details: Need to train accounting to get the job done
Tiffany Pollard: This was my first stay at The Raphael Hotel, Autograph Collection. I stayed in a 1 king suite for 2 nights (Sunday - Tuesday) for a work event.ARRIVAL/CHECK-IN: I arrived at 1:30p; check-in took a couple minutes max. Very efficient!ROOM: Prior to arrival, I contacted the hotel to request a quiet room away from elevators. I was assigned room #909.• Amenities: Hair dryer, Keurig, luggage racks, mini fridge (keeps drinks very cold!), robe, safe; no microwave• Bath: The only real issue with my stay - loved the deep tub & excellent pressure, but the water bounced between scalding hot & freezing cold. It happened both mornings & one evening, so it wasn't a fluke. In fact, I couldn't even stand under the shower head the second day.• Bed: Bed was decently comfortable, but the sheets were rough/scratchy. I'm glad I brought my own soft pillow.• Cleanliness: Very clean! Housecleaning tidied up my room before 1p the next day.• Decor: Standard• Heating/cooling: Comfortable temp, quiet unit• Sound: Very quiet• TV: Smart television. Clear reception w/ decent selection of channels.• View: 49th & Wornall (back of the hotel)• WiFi: Strong, worked well in room & conference areaCUSTOMER SERVICE: Excellent all-around, including the bellhop, front desk, valet, even the chat feature. In addition, the hotel graciously honored late check-out, which worked out perfectly for my work event.LOCATION/PARKING:• Location: Within walking distance of many restaurants & shopping• Parking: Included in our meeting rateWould I recommend/stay again? Yes, absolutely!
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2. Hotel Phillips Kansas City, Curio Collection by Hilton - Jackson County
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· 1607 reviews
106 W 12th St, Kansas City, MO 64105
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Long Pham: Central to the Convention Center and Power&Light, and the KC Streetcar the location is very convenient to everything. The hotel is also next to the bus stop to the airport (229-KCI/Boardwalk) if you want an inexpensive, but slow way (fare-free for 2023) to reach the airport.Typical small rooms it seems for Curio properties, and office buildings reimagined as hotels. Room was clean, nice desk, big screen TV.Briefly visited the Diamond lounge. Had a few packaged snacks and drinks, did not take advantage.Did not test out the wifi since the area had good 5G coverage.
Andrew Kolman: Stayed here while seeing a show at the Midland so I didn't really get a chance to check out everything. I liked how they've kept the original look, even in the rooms. It felt fancy. Seemed quiet. Bed was comfy but room could have been a bit cleaner - that's my only complaint. That and they need a snack machine so there's something to eat at night, but maybe I just didn't find it.Rooms: Smaller but upscale feel to the rooms.Nearby activities: Very short walk to Midland Theater and other attractions.Noteworthy details: Parking is expensive but hotel doesn't set the garage prices. Just don't leave unless you need to because it's $20 every time you leave.
Charmell Hall: My room was small for 2 ppl, but extremely clean, great staff, great location- definitely upgrade to a larger suite if you aren’t traveling aloneRooms: 4/5|Service: 5/5|Location: 5/5 …More
Jim Merz: Your going to spend a lot for a rundown Hotel. Had two rooms BOTH drains did not drain. The pictures are from the second room, not the first room. Front desk staff was horrible when checking in and out. When we checked out both front desk staff on their phones, never looked up. The first valet guy was awesome and the maintenance guy was nice and got us another room. The cost to what you get was to great… stay at another hotel many other options in the power and lights area.
Hakim Abdilahi: STAY AWAY!!!!!! BED BUGS & FILTHY HOTEL!!! 2star motel vibe- could never be 4star. The pictures are a complete trap to make you think this place is even close to decent. Trashy hotel, dirty rooms ( there was blood stain on the side of the bed), parking ramp nearby is tiny and unsafe. There is nothing good to say about this place.Rooms: 1/5|Service: 1/5|Location: 1/5 …More
Jeremy Chapman: We loved our stay at this historic hotel. The staff couldn't have been more friendly and accommodating. The room was beautiful, though a little small. We got to stop by the Diamond Lounge for a snack and drinks, and had a nice breakfast in the restaurant the next morning.The location was in easy walking distance of the Kauffman Center, where we were in town to see a concert. Very happy with our stay here. We parked in the garage on the same block for $18 per day.
Jessica Montaño: This is a great hotel. The building is old, so some features show their age. However, rooms are updated and are beautiful.Cons: The walls have cracks and repaints. The elevator floors are kinda gross.Pros: antique features. Crown molding. Letter delivery down the elevator shaft to the lobby. Just an antique atmosphere.The shower in our room flooded the floor because the curtain doesn’t reach all the way down and water sprayed out. The shower faucet was disgustingly covered with water scum/mildew. Sink faucet and handles were loose.There’s a giant mirror across the toilet (weird lol)Every employee we interacted with was amazing.Valet service is $34/day.We booked a 1 king room and got a 2 queen. Kinda annoying but we didn’t feel like addressing it at midnight. So unsure of their resolution.Our door didn’t read our cards in the first room, and they immediately fixed the issue and didn’t make us change rooms.Rooms start on the 5th floor - goes up to 20 floors. Elevators are very small.Nearby activities: Great choices or the tram takes you to good choicesWalkability: Close to a few things downtown. Market close by, tram stop right there, Live! Is down the street and so is union station.
hopperado: Central location downtown. Miserable service levels: no one at the reception upon arrival, now Wi-Fi signal (USA, 21st century!), strange bargaining for later checkout by a bored receptionist playing with his phone.Impressive interior design, foyer in particular.Good breakfast service, yet dishes only a la carte, no coffee distributors.Noteworthy details: No Wi-Fi.
Kathryn Gifford: This hotel is beautiful! Our room was clean and had a great view of the city. We were in walking distance of multiple areas to visit. We’ll be back next time we visit KC!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Great value …More
Samantha Wilson: Gorgeous hotel with great service! Everyone was very hospitable. My only complaint is that we couldn’t find anywhere in the hotel or within walking distance to buy water/other nonalcoholic drinks or snacks. Our room style also didn’t have a fridge (not sure if any of them do) so we couldn’t save leftovers from the restaurants we went to. Vending machines or a little shop would be a nice addition!
Francis Wong: I truly loved it during my stay. Location was perfect and my room (the hotel) was super clean. It was easy to walk around the area. I could catch the city train to get around when it was close enough. otherwise, I just got in to a ride to head out further. I highly recommend this hotel.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
J Baker: Nice atmosphere in the speakeasy. I got the impression they they didn't really want to make any special drinks that were not on their pre-made list.
VISION FOWARD MEDIA LLC.: Beautiful hotel within downtown KC! great for business meetings , R and R , and engagement photos!
Tina Robbins: Enjoyed our stay here—really neat old building that still retains its charm even with modern updates. Our room was clean, nicely and simply decorated. The room was quiet, the bed comfortable and the bathroom fairly spacious for its size. the staff was super friendly and helpful. Added bonus is being so close to the streetcar and other attractions. Definitely would stay here again.
Debra Hall-Koftinow: Fabulous service and accomadations.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Jordan Hayden: Classic hotel reminded me of a 1920’s Style architecture.
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3. Hotel Kansas City - In the Unbound Collection by Hyatt - Jackson County
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· 118 reviews
1228 Baltimore Ave, Kansas City, MO 64105
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Amy Rutkowske Coon: Wonderful hotel lobby bar. Steak frites and Pendergast cocktail are a solid YES.Service: 5/5|Location: 5/5Hotel highlights Romantic …More
Andrew Verdun (Srelio): Place is great. But the seating arrangement is poorly labeled. If you show up when the lights are out during a set at a concert or something, you're gonna have a bad time looking for your seat. We had 2 separate attendants take us to the wrong seats before we finally looked it up on their site and did it ourselves, they were very nice though, I think it was just hard to find stuff in the darkness. Otherwise, this place is fantastic. Feels like a cousin to the Fabulous Fox in St. Louis.
Jag: Terrible rooms and overpriced forWhat it is. Can’t believe this is considered a “luxury” hotel.
Bryan Mccurley: Amazing
Erica Edwards: Beautiful downtown hotel. Clean and lovely atmosphere. Love the charm.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Romantic …More
Tim Ficke: Very disappointing stay. For the room rates they are asking, you get better service at a Hyatt place or courtyard. My room was filthy. Dirty towels with make up stains. Literally used towels wee in my room. Toiletries were leftover from the previous guest and half used. And the carpet was so dirty it was sticky. I asked for it to be cleaned and I received a bed that was half made at best. Most interactions were forced and I don’t think I saw a single staff member smiling my entire stay outside of the overworked valets. 30 minutes to wait for the car was crazy! I would never stay here again regardless of the location convenience.
Katie Boatwright: We stayed one night and had the absolute best experience! We had drinks at the bar in the lobby and learned from the bartender about the syrups and flavors that are made in-house. We also had a coffee from the lobby, and it was the absolute best coffee I've ever had (again, using syrups that are made in-house). The room and view from our room was stunning. This was a huge improvement compared to the last time we stayed at a Hyatt-owned hotel (The Elms where our room was double booked, someone tried coming into our room at 11pm, and then the front desk called our room to yell at us for being in there). I highly recommend staying at Hotel Kansas City and can't say enough positive things about this hotel - friendly staff, clean rooms, and romantic atmosphere with the beautiful architecture!!Walkability: Amazing location within walking distance to several restaurants and bars. We walked to breakfast at Mildreds and it was perfect!
Melissa Sigler (Wedding Photographer): As a wedding photographer who has had the pleasure of working events at Hotel Kansas City several times, I'm absolutely hooked. It's a perfect downtown location. The decor is updated and chic, yet it keeps its historic charm. The rooms are spacious for couples getting ready, and the light is gorgeous. The staff has always been extremely gracious and kind, especially with the hustle and bustle of a wedding day. I've never felt like I was "intruding" and always been welcomed with grace. Wonderful venue - can't wait to come back!
Ryan Rhodes: A luxurious hotel with a classic feel and look from old Kansas City. The architecture and vibe of this hotel is so unique. We enjoyed the decor and the ambiance in the lobby and The Grille Room on the 6th floor in particular.The rooms are small, but the bed is comfortable, and the additional items are high quality.Looking forward to returning on our next trip to KC.Walkability: Lots of restaurants and things to do nearby
Todd Czech Kasik: Great Bar and great drinks. The Towne Company restaurant is good, and pricey.Hotel highlights Luxury, Romantic, Quiet …More
Max Burr: Ask for Bethany when getting your event coordinated!!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Robert Harrington: While staying at the hotel, my wife's car was stolen out of valet. The hotel did comp my room. However, management wanted to argue with me about a $66 food bill from the bar. My $18,000 car was stolen while in their possession, but they wanted my $66. The general manager never did take the time to speak to me after the incident. I was there for an additional 2 days (Conference, Mid-America Economic Development) after the car was stolen.It took 45 minutes for them to steal my wife's car, and no one was checking on the security camera's or monitoring. This, in my opinion, is a huge dereliction on the hotel. I feel if I choose to stay in this type of hotel, my property should be safe, especially when it's in the hotel's possession.I was attending this conference to help grow my business and was a sponsor for this conference event. However, due to the theft of our vehicle, I spent the entire second day on the phone with the police, our insurance agency, and driving around Kansas City to take care of the situation that the lack of security at the hotel put us in.This caused me not only to waste money on the sponsorship. The fact that I wasn't able to market to any potential clients and wasn't available to attend the special event held that second day of conference. All in all, this experience cost me tens of thousands of dollars not only in lost personal property but also in potential business that I could have received from spending time at the conference.I will never stay here again because of the lack of security, the fact that they acted like it wasn't important, and the fact that they wanted to argue with me after tithe fact because they still felt like I owed them something when I left. The food was overpriced, the rooms were small, and the customer service was openly lacking.Safety: Terrible because my car was stolen in their valet lot. No one ever checked the cameras or on my vehicle. It took them 45 minutes to steal it with no one noticing. They didn't know it was stolen until almost 10 hours after it was stolen.
Masa Kanayama: Good hotel choice in downtown KC. Spacious quiet room and good hotel service. Only downside was breakfast choices are limited here as a globalist. My stays here were comfortable and will be back again.Rooms: 5/5|Service: 4/5|Location: 4/5 …More
4. Kansas City Marriott Downtown - Jackson County
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· 3551 reviews
200 W 12th St, Kansas City, MO 64105
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Brij Desai: Excellent service by Nick when calling the hotel prior to arrival. Jessalynn checked us in and was great as well!. Restaurant's breakfast buffet is delicious and full of options. Housekeeping on 10th floor was great as well! Thank you!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
terri kelly: Stay here every year; quiet, great breakfast buffet, clean!Rooms: Quiet, very clean!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More
David Reinert: Awesome hotel! Great location and very accommodating to Marriott membersNearby activities: Power and Light districtWalkability: Within walking distance of Power and Light
Alec Fuhrman: Good.Nearby activities: Food and leisure spots.Walkability: Very open spaces.
the review person: I LOVED my stay the staff was nice the room was clean I went for a dance comp and it was a-maze-ing And the rest of the hotels I stayed at for the dance comp didn’t have what this hotel hadRooms: The rooms were very clean and the tv had YouTube and Netflix and a free sub to showtime!
Nevets Snillow: Very modern rooms with all amenitiesNice lobby bar with big screensFriendly and helpful front desk
Kelsey McCann: Not enough people at the desk to serve the number of guests. Was impossible to even use express checkout because no one answered. Check in at 10pm took 30 mins. Would not stay again
julita ann leavell: Very classy. The pool is fabulous. The gym is fantastic. The bar and restaurants serve marvelous food. The elevators are so fast and efficient. The hotel is in the heart of downtown and so convenient.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Quiet, High-tech …More
Gwy Benda: Dave provided excellent valet service while I was there for the P.E.O. convention.Rooms: 5/5|Service: 5/5 …More
Rich Hanson: Really a cool place to stay in KC.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Quiet, High-tech …More
Kevin Lowry: Rooms: NiceRooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value, High-tech …More
Lin Lin: Awesome location! Surrounded by nice restaurants. 5 minutes walking distance from grocery storeRooms: Clean room. Great viewNearby activities: Walking distance to street carWalkability: Almost can walk everywhere downtown when it's warmFood & drinks: The jalapeno dip is pretty niceNoteworthy details: Front desk is a little meh, he forgot to return us ID and don't even call us
Tarek A. Sabhah: Classic hotel in the heart of downtown KC.
Brian Refford: Great hotel. Comfortable, convenient to the convention center, great gym. Kansas City seems to be experiencing a problem with disruptive street behavior.Rooms: 4/5|Service: 4/5|Location: 5/5 …More
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5. Ambassador Hotel Kansas City, Autograph Collection - Jackson County
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· 511 reviews
1111 Grand Blvd, Kansas City, MO 64106
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Jim Mooney Jr: Very ynice room and extremely friendly staffRooms: 5/5|Service: 5/5|Location: 5/5 …More
Lindsey scott: Gorgeous hotel great staffRooms: 5/5|Service: 5/5|Location: 5/5 …More
Carley S: Excellent bar service and helpful staff! Rooms were lacking: muggy, loud and insufficient AC. However, I’d rather pay for high quality service over high quality room on short trips. No self parking, expensive valet.Walkability: Great locale.
Kevin Lowry: Rooms: GreatNearby activities: It's a lot of things various activities Power and Light District a little bit of everythingSafety: Very safe security and police patrolFood & drinks: Food Service there and walkable restaurants everywhere Crossroads districts Power and LightNoteworthy details: Great complimentary breakfast
Kevin Escobar: A lot of homeless around the area. Otherwise very clothes to the power & light district.Rooms: 5/5|Service: 5/5|Location: 3/5 …More
cindy finah: This is not a superior hotel.The valet was so nice.The room is the size of a closetDefinitely not a 5 star hotelRooms: Small small smallView of dirty alley, trash.
Nathaniel Kane: Disappointed in my stay. Multiple amenities listed on the website were not available, as well as incorrect hours for the restaurant, as three different closing times were available to see. 24-hour room service advertised, but no room service available. When locked out of the hotel on Friday night, no signage to indicate that the mobile key would not open the door. Had to call the front desk 3 times to get back in and was met with a very rude agent that would not provide me with a physical key because I had "made my choice". Room was fine, only reason I didn't give it 1 star, but it felt like a bait-and-switch from the Marriott website and dealing with the rude front desk clerk on the evening of 5/5.
Katheren Minter: Nice building a friend of ours lives there
Danielle Ogden: Wonderful hotel! Front desk staff was amazing, particularly Vanity. She helped me check in, storing my luggage when my room wasn't ready and then had a stash of a variety of bandaids when I got blisters on my heels from walking around the city in dress shoes. Rooms were gorgeous and handicap accessible!Walkability: About a 5 to 10 minute walk to the convention center. Many walkable restaurants and great downtown area.
Della MIller: This hotel is absolutely luxurious. The front desk staff greet you with incredible smiles and are extremely attentive. The valet staff are also incredible, responsive and their customer service is top notch. The bar and front lobby is breathtaking.I had a King Bed room.What made this experience extra special was the bartender - Ishmael. His passion for mixology, creating his own bitters, paying attention to layers of flavors on drinks and engaging with us at the bar really made this stay extra special and a place I cannot wait to bring my entire work crew. I will absolutely return on my next visit to Kansas City!Nearby activities: Fabulous restaurants, Irish Pubs within walking distance. I went to Bristol for dinner!Walkability: You have to approach this hotel in your vehicle on the correct side of the road, thats the only thing I had to get right each time.Food & drinks: Breakfast was okay, I didnt try dinner.Bar was FABULOUS. Relaxing, romantic, soft jazz playing low lights.Noteworthy details: I stayed in the contemporary side Im dying to find out what the other rooms are like.
Andrew George: really great spot, great atmosphere, rooms were brighter than most autographs. Great staff, valet on point, same with the desk. I do wish that i could give it a 4.75 because my only complaint was that the steak soup had no steak. But i will round up because it was such a nice stay.
Lauren Harak: This is one of our FAVORITE hotels. The staff alone makes the hotel magical. Sheri at the bar is one the sweetest and most talented bartenders we've ever met and her customer service is just out of this world. Staying at the hotel is worth it just to have Sheri make you a drink.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Rowe Family: The hotel room was so so. To me the nicest person was actually the valet. As soon as we arrived the valet was very attentive. That's pretty much where the service stopped. We walked in the door immediately. Someone yelled, when I say, yelled, I mean HOLLERED, "Hello, are you a guest here?" I was being profiled. It was like everyone in the lobby turned and looked at us. The worker then left from behind the counter while she was assisting another customer, with a line behind that customer. She left them, and the line, came over to me and my daughter who didn't even get a chance to sit in the lobby chairs and proceeded to ask, Are we a guest here and and further demanded our room number. I mean she loudly interrogated us right in front of everybody when there was a line there that she should have been servicing as opposed to profiling us because I guess she thought we didn't fit the description of the type of guests who normally stay there. The next day no one at the front desk even acknowledged us when we were leaving out to view the city. They were very rude. I will never stay there again. We were in town for a national conference. She not only gave the hotel a bad representation but left the sour, tasted my mouth for visiting Kansas City again.
Karan Sethi: The bar downstairs is very good.
#noelonthemove: Love this hotel! The bedrooms and bathrooms are massive. Very comfortable beds. Love how they give you extra pillows and towels too! The rooms could have better lighting if you are working from the room but otherwise perfect.Gorgeous design and love the mini bar and snacks in the room!
Matthew Durr: Great hotel in a great location to power and light!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
Todd Schmidt: Great initial impressions!!!Service: 5/5|Location: 5/5 …More
Riyad Kalla: One of the Marriott properties you wish you could drag around the world with you so it would always be where you were.Killy and Kim were absolute PEACHES to our family and made the trip especially memorable.Thank you all for such an enjoyable stay!Rooms: Big, spacious, well appointed and comfortable.
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6. Hotel Indigo Kansas City Downtown, an IHG Hotel - Jackson County
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· 681 reviews
101 W 11th St, Kansas City, MO 64105
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Julie Sleister: Great place. Stayed there a few times. Comfy beds, clean, and great staff. Water pressure isn't great. The only thing I would warn about is that you best be OK hearing whatever is going on in your bathroom when someone else is in there.Back again. Quiet bathroom this time. Hotel Indigo has become our "go to" when heading downtown.
Fallon Brooks: Hotel Indigo’s lobby is beautiful. The parking garage next door was super affordable with an $18/day max and very convenient to the hotel. The elevators are fast and we never had to wait for one. Our room and bathroom were nicely decorated and clean. The value for the price is fantastic!Walkability: This hotel was super close to everything we wanted to be near. We didn’t take the car out the garage the entire weekend.
Trent: Very nice hotel and great locationRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Quiet …More
Kyle Quandt: Very unique and nice place to stay. The rooms are decorated well, the staff was friendly and provided great service. Noise level was low and the restaurant downstairs, while not free, was amazing. Would recommend for anyone staying in downtown!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Quiet, Great value …More
Tara Johnson RN: Hosted my daughters bridal shower here and yhe staff was AWESOME! THANK YOU Lauren, Angela and Adam.Rooms: 5/5|Service: 5/5 …More
M Linzie: We don’t typically stay in IHG hotels but we decided to try this one out. The hotel itself is in a good location in Downtown Kansas City and the walkability to the various restaurants and activities was a plus. The room was clean and the bed was comfortable. The smell and quality of the bath products offered was nice. The on-site restaurant was good as we had breakfast there. The front desk staff at check in and during the stay was great, however, the same can’t be said about the front desk staff at check out - which sort of put a damper on our overall stay (never saw the same staff twice).
Eric Hackler: Loved it, great rooms and service. Good location.Rooms: Nice, clean and spaciousNearby activities: You can walk to about whatever you want to do or seeSafety: Yeah they have security guards and security drive thrus. But it's not bad use common sense. But if you observe you can learn which dumpster to dive and come out aheadWalkability: It is very walkable just a few blocks from plFood & drinks: Good food on hand
Garrett Geringer: Good location and great rooms for the price. Valet parking is your best option for parking and that runs only $28.Rooms: 4/5|Service: 5/5|Location: 5/5 …More
Kim Sharitz: Nearby activities: Pretty close walk to T-Mobile Center which is where we were going.Rooms: 5/5|Service: 5/5|Location: 3/5Hotel highlights Luxury, Quiet …More
The RC: Wouldn't let us even come in and look around to consider staying there. Stopped at the door and turned us away because we weren't already guests. Unreasonably rude - clearly not interested in hospitality. Would NOT stay here or recommend.Service: 1/5|Location: 4/5 …More
Dilshod: The showers with half a glass door was a bit strange. But, overall a good stay.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Aviane W: I'm a fan of IHG Hotels. Location was great however, someone texts me about my arrival she even texts to follow up. I advised I wanted housekeeping daily. And a quiet room. I did get the quiet room but on the first night no housekeeping after I called and advised I was out my room. As I arrived the next day after a long day-my room keys didn't work. I called for valet when I came down he didn't even get the call. Overall, I think I was just hoping for everything to run smooth. Things happen but service was just very relaxed for me. Great location though. Nice people
Kiri Zeuto (Mawri): This place is amazing! It's very pretty. Clean, well-managed. They allowed me and family to bring our dog too, which was quite surprising. A little gripe being so near to Main and Truman, resulting in some dense traffic, but otherwise, this is great! I definitely would like to stay here again.Food & drinks: Integrated restaurant. Best if you get the vouchers with the stay though. Out of pocket for them can hurt.
Kirstjen Lorenz: The staff at this hotel is very friendly and helpful. I stayed in room 506, and it was huge with a very comfortable bed, a nice size bathroom with a walk-in shower and a good size desk and a very nice chaise.The location is very good. 1-2 blocks from the Power & Light District and the free street car that will take you to the WW1 Museum and Union Station.
Isabel Reutzel: Great stay with beautiful rooms and lovely staff. During our stay wifi was down in the whole area which would be our only negative but out of the hotels hands. The staff was helpful in every way possible even though their system was down too making their jobs harder. Walking distance to anything you could want! Parking can be a little expensive in garages but lots of free street parking certain hours. Attached to a restaurant/bar which is also of convenience. Overall loved our stay and would go back! ( there’s 2 hotel indigos in KC near each other and the other is a little sketchy and not close to much so be sure to double check was told it was a common mistake as we went to the wrong one first)
Miss Wilk: I stay here regularly as I drove from the west coast to the east coast often. My favorite thing about this location is how nice the front desk is when I bring my cat in it’s little backpack. They consistently upgrade me and provide top notch service and amenities. I know I write a lot of reviews for Hotel Indigo locations, but it’s because I don’t want to stay anywhere else. I will go out of my way if necessary to ensure I’m close to this hotel brand. Why pay 10x the price somewhere else for lesser service?
7. The Westin Kansas City at Crown Center - Jackson County
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· 2381 reviews
1 E Pershing Rd, Kansas City, MO 64108, United States
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8. Sheraton Suites Country Club Plaza - Jackson County
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· 1005 reviews
770 W 47th St, Kansas City, MO 64112
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Justin Andrus-Bearden: A fantastic hotel! Perfect location on the plaza which makes easy walking distance to shopping and dining. Very comfortable rooms with a great restaurant and bar. Super friendly staff and quick service. I highly recommendRooms: 5/5|Service: 5/5|Location: 5/5 …More
zachariah bullard: Theft from customers is a problem. Maranda Rebel from StolenKC would like her wedding ring back.Rooms: 3/5|Service: 1/5|Location: 3/5 …More
Nichole Gress: Super nice rooms, management and staff were great!
Mrs. Pool: Mimo!!!! My weekend at the Hilton would not have been freaking awesome if it wasn’t for Mimo. Honestly great hotel great service and Mimo went above and beyond…can’t wait to come back and enjoy a weekend here again.Rooms: Recently renovated and super CLEAN!!! Love the ambianceFood & drinks: Drink are the BEST!!! Ask for Mimo…he has skills that will rival any bartender. Such a fun environment and so personable
Lilith Bleed: Very nice room.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More
Kimberly Martinez: The rooms were clean, great amenities, and comfortable. Hotel staff were always friendly and informative. The location is perfect for a walking tour of the plazaGreat restaurants and shopping are all within walking distance. Mimo from the bar was absolutely amazing! Funny, great service, amazing cocktails, etc. He made the experience worth coming back for.
Agnel Ingalls: I’m extremely disappointed in an experience I had at this Hilton. I’ve been staying at this hotel for 2 days for work and I went to the front desk to ask for a bottle of water (I’m a diamond member) and The first thing out of this front desk person was “ did you just come off the streets” mind you I’m wearing a company shirt and black pants and came from the elevator. Really disappointed in his choice of words after realizing that I was staying there he tried to cover it up and saying nice things and proceeded to give me a bottle of water. I stay at Hilton properties every time I travel and sad to have had this experience.First thing to come out of your mouth when approached by a guest shouldn’t be “did you come off the streets”. I was clean with no paint holes or anything on my body. I shouldn’t have received that treatment.
Christie: Great place on the Plaza.
Jacob Bair: Tamica absolutely went above and beyond with her customer service here!! She helped me out when I was in serious need and is an absolute gem. I’ll be using Hilton in the future based on such thoughtfulness. Thank you so much.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Lisa Hagen: What a great experience !Special thanks to Noah , Lance, Sage and Amir( sorry for spelling it wrong) ! Ya’ll rock!Kena your energy and love for your job shows !Marena your kindness and professionalism is top notch!Thanks everyone!
Angel Maldonado: Stayed at this location for a friends wedding and had an amazing experience. The rooms were clean, updated and had very comfortable beds. The highlight of the stay was the bar and service. The house bartender, Mimo was amazing at his craft and personality. He made us laugh and ensured we all felt welcomed.Rooms: 4/5|Service: 5/5|Location: 5/5 …More
Raina: A very nice hotel with exceptional service. Breakfast was pretty good as well! Pool was a bit dirty from bugs, but otherwise it's been a lovely experience/stay.Walkability: Plaza within walking distance
Destiny: Extremely nice hotel. Large, comfortable rooms with a very nice bathroom. The bed and futon were very comfortable, our room had a nice view of the area, they have private, underground parking, and despite being packed, it was very quiet and peaceful. The staff was also incredibly kind and friendly - we had a long conversation with the receptionist about a shared interest, shout out to Robert!Overall an incredibly pleasant experience, we will definitely return.
Katie van den Heuvel, PT, DPT: I travel full time for work, and stay in at least one hotel a week. This is one of the best I’ve been in over the past year- clean, comfortable beds, friendly staff. I’d be happy to return here!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Quiet …More
Lou Hillman: I'm a Hilton fan ❤️Rooms: 5/5|Service: 5/5|Location: 5/5 …More
alexandra holmen: Mimo is a 10/10 best bartender that I have ever had!! 🏻 🏻 🏻Safety: 10Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
Jillian Elder: Taylor, Mo, and Robert are some of the managers here. They’re all great people. I encountered ALOT of issues here but they were more than willing to accommodate me.Rooms: 4/5|Service: 5/5|Location: 5/5 …More
Ramona B.: Zero shower water pressure. Worst water pressure ever, I've stayed in tons and tons of hotels.Best hotel room ever. Friendly staff.Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More
9. Sonesta Select Kansas City South - Kansas City
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· 609 reviews
500 E 105 St, Kansas City, MO 64131
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Katie Child: Our room was clean and comfortable, the area was quiet and felt safe to be in, and our kids loved the pool. There is a charge for parking and breakfast, though, but overall, we would stay here again.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Kid-friendly, Great value …More
Elena Plackis: My car got stolen the first night at this hotel.The police station said that this location had a regular history of car thefts and pulled up a different incident even from 4 weeks prior. There are no cameras outside.The staff was apologetic at first but then very rude to me multiple times afterwards—they offered a few nights compensated to try to make amends and then charged me the whole amount after I checked out. I had to follow up 7 times over the span of a week to get the refund and fix the bill back to the initial amount I even agreed to pay. They were extremely rude about it—they put me on hold and the line disconnected, took down my number and said they would call back then didn’t, they were angry on the phone. I wish I had left.Don’t stay here.
Jolene Raw: The room was amazing! But rented her because they have a pool...only to find it in non working condition that we was not told of even in swimsuits in the lobby very disappointingRooms: 5/5|Service: 1/5|Location: 5/5 …More
Debra Sherman: Excellent experience all around!!! One disappointment was that there was no free breakfast. Breakfast food was available for a feeRooms: 5/5|Service: 5/5|Location: 5/5 …More
Reno Meihlik: Angenehmes und gemütliche Hotelkette mit der Möglichkeit freie Nächte zu sammeln.Rooms: Angenehme, großzügige Zimmer mit Kaffeemaschine und Kühlschrank, Couch und großen gemütlichen Betten.Safety: Nachts gibt es einen Sicherheitsdienst.
Krissy Peterson: Very nice hotel, clean. Nice rooms, quiet.Rooms: Clean and comfortableFood & drinks: Nearby restaurants and fast food.
Mercy: I don't think I've ever left a 1 star review but there's so many issues. So we check in and she tells us there will be a $100 deposit for the night. Not an issue because I think at least we'll get it all back but as soon as finished charging the card she mentions that they're going to charge parking so we won't get part of it back. There were stains on the couch/chair, sticky spots on the side table, dust on furniture and little spots on the bedding. Only certain buttons on the remote work. Finally got it to work so I could leave it on all night and hopefully drown out the loud dog barking and other noises. I couldn't even wash my hands properly because they had no soap. Ended up leaving feeling gross. Can't say how the breakfast was since they charge for breakfast and I wasn't gonna give them any more money.
David Repin: The manager Susana is very rude to guests and I believe she should be fired she cannot answer a simple question would not stay hereRooms: 1/5|Service: 1/5|Location: 1/5 …More
Crystal Waller: The hotel itself was nice. We checked in on Monday and checked out on Thursday. Housekeeping never once came to our room during our stay. I had to go down to the lobby and ask for more toilet paper and towels. There was never anyone working the bistro while we were there, and they said they had breakfast available every morning until 9:30. However, we went down to get the breakfast, and there was nothing.
Niki V.: Nice hotel for the price point however, the communication across the board from staff to guests is lacking, BIG TIME! The shower stopped working unexpectedly, due to an unexpected issue on their end. When I called the front desk about the issue, the front desk representative, informed me they had been waiting on the part to correct the issue, ALL DAY! If that's the case, they pretty much had all day to communicate to guest, that the water would be temporarily shut off, at some point. They didn't offer any sort of credit or discount, and I was extremely late for my outing that evening. I understand these issues happen from time to time, but if you know you've been waiting on a part for the entire day, that's plenty of time to communicate something to guest. I have 14 years of hospitality experience and never in my hotel career, would I have failed to communicate something like this to guest.
Hilda Ostby: Very comfortable and spacious rooms. Nice and quiet and pet friendly. Front desk staff was very nice. No free parking or breakfast are a drawback. There was coffee available.Rooms: Nice and roomy.Food & drinks: Free coffee only. You can buy breakfast.
Arlando Chandler: Love this place it's always clean well managed and the rooms are nice!!!!!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Jake Ganellen: Sonesta, where the front desk is sonasta. So sadsta
10. Sheraton Kansas City Hotel at Crown Center - Jackson County
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· 2071 reviews
2345 McGee St, Kansas City, MO 64108
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Paulo Vieira: Beautiful hotel right in the middle of everythingWith " link " to the shopping mallRooms: 5/5|Service: 5/5|Location: 5/5 …More
Vanessa Martinez: I think this hotel may be haunted
Joshua Ball: Had a great stay at the Sheraton! Everyone was accommodating and then sevice was fantastic! Check-in was smooth even with everthing going on at Crown Center!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More
Kurt Herbst: Second time staying here, once again enjoyed my stay. I had a nice room with a view of the city from the 31st floor. Stayed 2 weeks for a conference. They emptied the trash, made the bed and changed the towels daily, but it would have been nice if they at least once changed the sheets and vacuumed over the 14 days. I appreciated the workout room, but it needs maintenance. Half the ellipticals and bikes were not working properly. The free weights were missing the 10 and 30 pounders. I appreciated the fridge and safe in the room and microwave by the ice machine. Overall a good stay.
Karen Childers: We had a lovely stay. Service was timely and thoughtful, the room was kept really well. Very grateful.
Micheal Edmonds: The atmosphere of this hotel is amazing. The staff are so friendly. So many options of restaurants to choose from plus a Sky bridge that leads you directly to the mall which makes it so convenient. Definitely staying here again!
Renea Lewis: Large, nice suites. The customer service is not good. Had a TV that didn't work, but I couldn't get anyone to fix it. Didn't have bedding for the pull out bed, asked for a blanket, and nobody brought it, even after reminding them.Rooms: 5/5|Service: 2/5|Location: 5/5Hotel highlights Luxury, Great view …More
Sam V: Great hotel near WW I museum. Modern comfortable rooms. Very clean and the staff is friendly and helpful.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Quiet, Kid-friendly …More
Kimberly McGowan: This hotel definitely has a moth infestation, but if you can get over that it is a nice place. It was a really great location, and you can’t beat the views from the club lounge.
Mistie Rain: Nearby activities: There's probably 1000 things to do!!-Union station-Liberty Memorial-Federal Reserve-Hallmark Museum-Crown Center-LEGO Land-Sea Life Aquarium-Kaleidoscope (free kids museum)-SEVERAL places to shop and eat.Walkability: Great walkability for ALL of the mentioned places above!!
Jim Becker: Great hotel. Mix of an aging property with nice updates. The pool is heated and great. The views can’t be beat in KC from the lounge and higher level floors. The service is hit or miss. Similar to the Sheraton in Overland Park but below my normal Marriott experience. It just takes an extra time asking to get something. I wasn’t expecting high end service, just medium level.Safety: Very safe area in downtown KCWalkability: Great walkability for kids activities at the crown center and union station.Food & drinks: There are a ton of great restaurants in the area, however none are working walking distance. Hotel bar and food is average at best.
Regan Brunetti: The lobby and chandelier in this hotel are so beautiful and I love the architecture. The spectators bar has pretty decent food great service and the drinks are good :-) the other photo is the view from room on the 19th floor. You could really see all the beautiful parts of the city from your room! Love this entire hotelRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Quiet, Great value …More
Colleen Gonzalez: Very nice hotel. Wonderful location. Rooms have a mini fridge, a coffeemaker and iron board. Friendly and helpful staff.
Eric Watson: Well I'm currently staying here and there's no hot water and I can't get any assistance. Definitely ruined my experienceRooms: 1/5|Service: 2/5|Location: 3/5 …More
Kelli Carmichael: The beds were not very comfortable, and parking is very expensive. But, the valet service was speedy, and the location is great. I was surprised that we had lounge access, which was a nice perk during our visit.
11. Crowne Plaza Kansas City Downtown, an IHG Hotel - Jackson County
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· 1999 reviews
1301 Wyandotte St, Kansas City, MO 64105
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12. The Fontaine - Jackson County
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· 858 reviews
901 W 48th Pl, Kansas City, MO 64112
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13. InterContinental Kansas City at the Plaza - Jackson County
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· 1218 reviews
401 Ward Pkwy, Kansas City, MO 64112
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14. Home2 Suites Kansas City Downtown - Jackson County
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· 467 reviews
2001 Main St, Kansas City, MO 64108
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15. Kansas City Marriott Country Club Plaza - Jackson County
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· 1252 reviews
4445 Main St, Kansas City, MO 64111
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16. Holiday Inn Express Kansas City Downtown, an IHG Hotel - Jackson County
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· 250 reviews
417 E 13th St, Kansas City, MO 64106
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17. Hotel Indigo Kansas City – the Crossroads, an IHG Hotel - Jackson County
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· 371 reviews
2020 Grand Blvd, Kansas City, MO 64108
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18. Stoney Creek Hotel Kansas City - Independence - Independence
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· 1324 reviews
18011 Bass Pro Dr, Independence, MO 64055
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19. Sonesta Select Kansas City Airport Prairie View - Kansas City
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· 803 reviews
7600 NW 97th Terrace, Kansas City, MO 64153
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20. Hampton Inn Kansas City/Downtown Financial District - Jackson County
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· 495 reviews
801 Walnut St, Kansas City, MO 64106
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