Best Cheap Wood Stoves Kansas City Near Me

William Froeschl: They installed a salt cell, changed the sand in my filter and opened the pool. Very nice work and the pool is running and looking great. Loved working with them!

Richard Kuklenski (Rick): Very knowledgable, helpful and does great work. Great guys to work with.

Matthew Trowbridge: Very rude employees.

Casey Clements: Very knowledgeable, and helpful.

John Mauro: If you are looking to purchase a fireplace or stove and have Leisure World install it, or provide pool services, please read this review. Skip to my last paragraph for the short version.I purposely waited a year to write this review so I could give a complete review of the wood burning stove and Leisure World’s workmanship, after using it for a full season.First the stove review: Brian was incredibly patient in answering all my questions and helping me find the right stove for my home. When he didn’t know the answer, he went back to his distributor to get answers, so I could make an informed decision. He never rushed me in making a decision and always provided answers quickly and thoroughly, which I appreciated. I purchased a Pacific Energy Zero Clearance FP25 which has proven to be the perfect fit for providing about 90% of my heating needs this past winter. Given the layout and size of my house, it has worked exactly as Brian said it would.Now the workmanship: Probably like you, I’ve had many projects done on my homes throughout the years that I am unable or unwilling to tackle (roofs, driveways, wood stove installations, etc.). Some go well, some not so well. This one went exceptionally well! My chimney required an extensive amount of work as I was replacing an old gas fireplace with the wood burning unit. Justin and Eliseo were absolutely amazing in the work they did. Detailed, clean, reliable, and concerned about getting so many details right to meet performance and safety requirements was impressive. If these guys did any other home remodel work, I would hire them; they are that good.Kiah was so helpful in getting me updates while we were waiting for a final part from the manufacturer. She would follow up with me on a certain date as promised, even when there was no update yet on its arrival. This is great customer service.I highly recommend the whole team at Leisure World and I can confidently say that if you need ANY of their products or services, you are going to be treated right and the work will be done well, whether it’s fireplace or pool related, based on my experience. In this day and age, it is a welcome relief to know there are still businesses that exceed your expectations! Thanks Justin, Brian, Eliseo, and Kiah!

Catherine Pease: Always courteous and knowledgeable!

ted weis: Flawless opening as usual. Love these guys!

Chuck Payton: Terrific work. I highly recommend Leisure World. Thank you Al, for the great job!!!

Marcia Reser: We were so happy with the service we received from Leisure World. They worked with us in every way in getting our chimney relined and choosing a new wood stove that met our needs. They were here at the exact time they said for installation and were very respectful and careful to protect or carpet and furniture as they carried equipment in. They have answered every question we have had and been very kind and patient with us. We would highly recommend them.

AJ VANDERHORST: I've used this company for years and have purchased four wood stoves + installs from them. Reliable, quality work.

betsy obrien: Justin and Brian are always excellent to work with. Super responsive, timely and the end product has turned out great both times we have used them. I will continue to recommend them to others.

Courtney Wilson: Good communication, friendly service, and technician was very knowledgeable and thorough.

James Walden: I have relied upon Leisure World since we built our home in 2013.This year’s closing was once again performed on-time, efficiently, and without issue. I received a reminder call before the scheduled opening on , and a second call when the crew was on their way. They were done in less than an hour and left nothing disturbed. Their staff is about as easy and unintrusive as I could imagine.Leisure World has a staff with the knowledge and experience to make swimming pool ownership almost effortless.

John Bakarich: My "go to" pool guys for opening and closing each season. I needed to move up my date this year and even though they were booked solid, Brian worked with me and found a way to squeeze us in. Already looking forward to opening next season!

Paul Becker: Everything went smoothly for my gas insert fireplace install. From the measurement, to picking out options, to the installation itself. The guys were friendly and professional in all of my interactions. I would highly recommend and will likely use them again in the future.

Dr Phil Wright: Elliseo is the best ...along with your staff...another great experience. Our log set is outstanding and very efficient...year after year.

Tiffany Cole: Worked us into the schedule very quickly and the fireplace looked great after the cleaning.

Gail Williams: The folks at Leisure World are the best. Always so kind and understanding and do an excellent job. I don't want to trust my pool needs to anyone else.

Amanda Sides: These guys are hard workers! It was pouring rain and they worked through it to get our pool closed for the season. I still can't believe they worked in such a hard down pour of rain. Everyone in the office is kind and friendly when I call with questions aswell. They also opened our pool for us this past spring. We are new pool owners and they were very helpful going over everything with us. I highly recommend Leisure World for your pool services.

Ken Smith: Did an excellent job as always reviews them over 10 years now I’m very happy with the service

jenny sears: This company is one of the best companies around for chimney work, great pricing and the technicians are precise with detail and does the job right

Tammy Jensen: Services:Stove fireplace cleaning,Chimney inspections,Chimney cleaningPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Lee Brown: Positive:Professionalism,Punctuality,ResponsivenessSergio explained the issues with the fireplace and showed me the repairs needed

John Miller: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueEmilio was very professional and knowledgeable when servicing the chimney, thanks!Services:Chimney inspections,Chimney cleaning

Dustin Wall: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueSergio was excellent - Prompt, communicative, and explained everything well. We’ve used Fluesbrothers several times in the past and will continue to work with them in the future!Services:Chimney inspections,Chimney cleaning

Karen Grotewohl: Kameron was very professional and helpful!Services:Chimney inspections,Chimney cleaning

Becky Parrott: Emilio was on time, polite, efficient & thorough!! Flues Brothers is a great company with great customer service!Service:Chimney inspections

Jo Cooke: Positive:Professionalism,Punctuality,Quality,ResponsivenessChimney inspection, dryer vent cleaning; 2nd time using. Would use againService:Chimney inspections

Nick Lowrance: All work major and minor and nothing but the best experience. Will always be the ones I call for my yearly inspections and cleanings. Quality people and quality work. Thank you Fluesbrothers !Services:Stove fireplace cleaning,Chimney inspections,Chimney flue cleaning,Rain cap installation,Chimney cleaning,Fireplace installations

Candis Pfaltzgraf: Positive:ResponsivenessExplained everything and what was necessary and why. Jo and Sergio were very polite and helpful explaining things to my 83 year old mother.Services:Chimney inspections,Chimney flue cleaning,Smoke chamber cleaning,Chimney cleaning

Tom Ventura: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueVery professional, thanksService:Chimney cleaning

Marian Drape: Emilio and Ar’Darius with Fluesbrothers were great to work with! Their inspection of our chimney was very thorough. They were on time, friendly, and competent. The entire process of booking an appointment, as well as understanding their pricing for various services, was vey helpful. I would use them again!Service:Chimney inspections

AnnaMarie DeMayo: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWhat a wonderful experience! ⭐️⭐️It’s such a treat to have a timely, responsible and professional company do a job they are hired to do! Highly recommend!Services:Chimney inspections,Chimney flue cleaning,Chimney cleaning

Jen Slaght: Positive:Professionalism,Punctuality,Quality,ResponsivenessEmilio was right on schedule and did a very thorough job on the chimney inspection. Thanks!Service:Chimney inspections

Janet Rogers: Positive:Professionalism,Quality,ResponsivenessSergio was out technician. He was careful, neat and tidy, worked quickly and professionally. He was knowledgeable and clearly knew what he was doing.Services:Chimney inspections,Chimney flue cleaning,Smoke chamber cleaning,Chimney cleaning

Martin Curry: Positive:Professionalism,PunctualityEmilio provide a very thorough estimate for replacing chimney crown cap and other repairsService:Chimney inspections

Zandor Fivethousand: Service:Chimney cleaningPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

V6 Property Services Dan and Dawn Francis: Positive:Professionalism,Punctuality,ResponsivenessEmelio was great. Prompt, professional, courteous.Service:Chimney inspections

banzai gato: Positive:Professionalism,Punctuality,Qualityemilio and joe were very professional, knowledgeable and tidy….estimates for repairs were given to us the same day so we didn’t have to wait….we have an older home and they took care in those areas!Service:Chimney inspections

Noni Strand: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueEmilio was a great technician! He was thorough in his work and explained everything in a way that was understandable. We are grateful for Emilio's excellent work and his delightful personality!Service:Chimney inspections

Loleta Franklin: We worked with Corbin. We felt like the pricing was phenomenal, the delivery of the product and the installation was way beyond what we expected and the finished product was absolutely superior. Tim and his crew that did the installation were really really great people to work with and we cannot be more happier than we were at the finished product. We love what they did.

Adrienne Speir: Great customer service and showroom.

Darrell C: Highly recommend Complete Home Concepts.The service man that came fix the fireplace was equipped with everything he needed. Took time to educate me on proper care of the fireplace and cleaned the unit and did touch up on the fireplace.

Mickey Dewit: Incredible company, quality without question!

Tammi Jehle: Complete Home Concepts is an ideal place to purchase a fire place, their selection and staff knowledge are unmatched! Purchasing my fire place was so easy and the installers were great! I’m a very happy customer!

Rob Harris: We had a small gas leak from our insert. Jacob resolved the issue in a very professional and courteous manner. He also went the extra mile by dusting out the insides, cleaning the glass and touching up the black paint on insert cover.

Austin Grimm: Too bad a company founded by a hard working generation can be destroyed by the stupidity of the family. If this is what you want showing up and in you house go ahead and hire them but I would recommend you look elsewhere.

John Harrison: I am a remodeling contractor and had a fireplace REPLACED in a home of one of my clients. The estimate proved to be accurate and the crew was proficient, productive, and very helpful.

Ron Woods: Great service installing fireplace doors in our new home. Seamless from purchase to installation.

Jill Hoffmam: There was a lot of miscommunication with the consultant from Complete Home Concepts. When he came to assess and measure for the gas fireplace insert, he said that the only work I needed to do was move the gas line inside of the fireplace back about 2 inches so the flame would be closer to the fake logs. Based on their consultants information, I ordered the gas fireplace insert. This was not the case at all. He never disclosed a lot of other work that needed to be done, which was estimated at over $5,000. Obviously I would never have ordered the fireplace or moved forward with this project if I would have known any of this. They eventually processed my refund. Always get a second opinion before purchasing.

David Eaton: Neat place

Michael Stephenson: Gas Fireplace Cleaning. Our service Technician was Mark, and he was fantastic. We've owned the place for 8 years, and it was about 7-8 when we bought it. In all that time I don't think the unit had been cleaned/maintained/serviced like it should have been. Asked around the neighborhood and someone suggested Complete Home Concepts. Glad that they did, it was about a month+ wait, but worth the time. Mark came in and got straight to work, recognized our unit, and knew exactly what to do and how to help. Dismantled and cleaned all while keeping everything confined to a sheet so nothing else got dirty. He even sealed up some cracks and gaps where cold air was getting in. Made sure everything was clean and looking very nice, and gave me some tips on the operation of the fireplace I had no idea. Very happy customer, will be calling them again to clean the fireplace!!

Sandra Frederick (rabbit-rrmc): Had a gentleman out to clean gas insert. He cleaned the glass. Maybe tapped the pilot. No vacuum no real service at all. Now when I call I get transferred 3 times to go to service and no one answers. He did offer to replace it for 3500-5000 if I wanted a new one. It works fine why would I replace it? Just clean the darn thing don’t try to rob me blind. Only leaving a review because calling to get assistance was pointless.

Jane Fitzgerald: Working with Complete Home Concepts was positive every step of the way. Andy always responded to emails quickly and with all the info I needed. When he came to the house he was friendly, fun to work with and his expertise solved our mirror issues. In the showroom, Kenny was also friendly and great to work with and even when the shop was extremely busy he took the time to answer all questions, provide info and placed my order. Delena’s phone and email contacts were great and again friendly and fun. Jason installed mirrors that were exactly what we wanted in a quick, professional manner and gave them a nice shine in less than 15 minutes. Everyone we encountered were professional and friendly. I recommend them highly!

Brittney Pitts: Dave was absolutely amazing. He switched his schedule around to accommodate our availability to be home. He worked on our fireplace for a significant amount of time until the job was done and did a very thorough job even when the appropriate tools were not available to him, he did not give up. He stayed and completed the job well past office hours. My husband and I were very grateful for him. Highly recommend Dave who has been servicing fireplaces more than 30 years. He deserves five stars for his effort, patience, and job well done. Overall great guy!

Jodi Dambrosio: Very helpful, learned a lot.

Chaz Advanced Catching Concepts: Fireplace insert purchase and installation. We shopped around and found CHC to be competitively priced with a well stocked showroom. The installation was professional and well done. The only downside with our experience was the extremely poor communication. We had to move up the chain to get our concerns addressed.I would gladly recommend them and would do business with again. 👍👍👍👍

carrie jennings: Super responsive and got to us on time and for a fair price! Great service :)

sparxxfly6: Literally the worst fireplace company in the metro.

larry benson: These people are great the whole way through. We’re very pleased with their work!

Douglas Pearson: Excellent service.

craig jaspersen: Have had two fireplaces put in and a set of doors and the service was second to none I recommend them to anyone they work until they get it right.

Sam Rosenberg: I purchased a gas insert here. The guys that worked there answered all of my questions, of which there were plenty of. I was doing a complete fireplace remodel and they were helpful in assisting me throughout the process. When the time for installation of the insert came, they were on time, efficient and very respectful of my property. I highly recommend them!

Jess Adams: Initial experience with A salesperson was Great we purchased Natural Gas Burner Sets. Decided we would purchase our logs there as well the following day. One of the sets of logs we were interested in was on a working display the other set was next to an open display simply needed to be set inside so I could get a comparative visual to provide my Wife who unfortunately is disabled and has a hard time getting in and out of vehicle as I explained to the owner of the store.. He spent more time telling me how he needed to straighten his warehouse than it would have taken to help us make a decision between the two sets of logs I told him I couldn’t believe he didn’t want to make a sure sale on logs especially with us having bought the burner sets the day before, he stuck to his un helpful decision nevertheless I left empty handed and purchased two sets of logs later that day at a store that was far busier but actually cared about the customers needs regardless of it being peak time of the season etc. Very shocked to find out after my experience it was the store owner and not an employee that provided such poor customer service heck I’d of been happy to have placed the logs in display myself. Side note I’ve been self employed from day one serving the public and always treated people the way I would like to be a little extra effort is worth it in the long run but as I left he did tell me to have a nice day!

Adrienne Speir: Very helpful staff. Many options.

mary ellen young: Got the parts I needed.

David Gomez: Nothing to get excited about

jennifer price: These folks could not be nicer or more patient! Electronic fireplace inserts that work with remotes are sometimes a challenge for mature customers! They are always kind and courteous when I’ve needed to check with them on malfunctions. Highly recommend!

Benjamin Robinson: These guys are fantastic. They represent what a small, local business is in my mind. Great service and friendly, patient interactions. My family had just moved into a new house with a gas fireplace, but the manual had been lost and we had never used gas logs before. I called and sent some pictures to Mr. Kelly who sent me a PDF of the manual and walked me through starting the logs. He communicated everything very articulately and within minutes it was up and running. All of this at no charge. The best businesses are places that know a positive interaction with customers is far and away more important than nickel and diming. This is that sort of business.

Rebecca Haney: They have held $2500 of our money since AUGUST. The original install date was December, then January now February. After contacting Kozy Heat it sounds like an issue with a part. However, Jonathan the owner is emotionally unstable. He extended a $500 reduction in labor cost for my mom and dad last year when they had the exact same problem and told us he was canceling our order and would, "check to see if he could get my money refunded," since I left a poor review. Yes, Jonathan you will. It's called the Attorney State General and BBB. Go anywhere else and stay away from Kozy Heat! UNPROFESSIONAL HACKS

Don Leming: Almost all gas logs are on backorder.

Lisa Bowen: I completely recommend them. Tony is AWESOME!

Shari Hardinger: Staff is super helpful, professional, polite and informative. Great selection for all things regarding fireplaces, gas logs, smokers and grills.

Jeff P: These guys are amazing. I was told by my chimney inspector that I needed to replace some parts to my gas log fireplace. I called these guys to purchase the parts and they told me that, that may not be necessary. They asked me to send them some pictures of my fireplace. They then reviewed the pictures and made much less costly suggestions in response. I got the parts from them and now my fireplace works like a charm. I really appreciate their outstanding customer service and their integrity.

Brian Carson: We just got it installed today and could not be happier. Jeremiah and his partner did an amazing job of getting it in. They took thier time and made sure to get it done correctly. We also appreciate the care they too to protect our floors and clean up afterwards.Jeremiah was very knowledgeable and provided information on all of our options. We are signed up for an in home visit to get all the necessary measurements.

tiffany blair: We just stopped in to figure out what kind of fireplace would best suit our needs and were very happy to have found Jeremiah! He is very knowledgeable and helpful. We quickly had all the facts and he made it easy to make a decision. I completely recommend going to talk to him! Not only was he full of information, he was easy to converse with! Thanks again, Jeremiah!!!

Kaitlyn Manes: We were so impressed with the service and how professional and kind everyone was - highly, highly recommend to anyone needing fireplace help!

Diana Resnick: The service is amazing, especially Jeremiah! We have bought several bar-b-q's from them over the past 30 years, would not go anywhere else and they are ALWAYS there to help, not just sell, you! The support and service is amazing whether you are buying a new bar-b-q or just need some service/help.

Spencer Morrison: So very helpful! We purchased the wrong fireplace and they were so awesome to work with!

Jeff Carroll: Incredible service. I called about a broken firebox on my Big Green Egg I purchased over 10 years ago. They had all the records and ordered a new replacement under the lifetime warranty! No problem.

Matt Purkey: Great customer service and price! Technician was well informed and very helpful…

Debbie Sorn: Knowledgeable staff but they do not carry inventory so there is definitely a lag time in getting the materials for the job. Brook was very thorough and knew her stuff. Waiting for the fireplace installation.

Jessica E G: Wonderful first experience with this company! Jacob was excellent- efficient and did a very thorough job inspecting and cleaning our fireplace. We will definitely be return customers!

Gregory Stine: Excellent job of cleaning and inspection of our two fireplaces. The technician was very professional and courteous. Will definitely use this service again.

Sheryl Pasquini: I LOVE my fireplace and the people at Midwest: especially Jacob, who didn’t make me feel foolish when the need for service turned out to be user error. I highly recommend Midwest Fireplace!

Thomas Lambert: Shane ghosted me when contacted about a new fireplace. No correspondence since 9/14. Terrible customer service.

Kristi Maurer: The staff at Midwest Fireplace was amazing to work with on my personal home. The indoor and outdoor fireplaces we decided on were the perfect decision and look amazing in our home. We couldn’t be happier with the products and services we have received. I would definitely recommend them!

Christine Albers: I have called this company twice for an estimate on replacing my old gas fireplace. The first time I called I was put through to a sales agent who never called me back. I waited a week and called again. I explained to the young lady who answered the phone that I was calling because I have an older gas fireplace and was told the parts would be close to the same price as a full replacement. She proceeded to ask me what I was calling about. I explained again, a quote please. She said I had to measure the fireplace myself and bring those in to the company. There was no mention of an appointment. I asked "do they not come out to the house to do that?" Her reply was polite but curt, this is the busiest time of year so no. I think a busy time of year is a good thing for any company. I will definitely not be using this company. Customer Service was poor over the phone at least so why would I expect it to be any different in person.

Darla Smidt: We were very pleased at the quality of service provided by Midwest fireplace

Mary Halda: Service tech came to see why the lights in my fireplace were not working. He found that the installer did not wire them in correctly. He also readjusted the damper so that the flame was at the right level. Thanks so much for correcting these two mistakes. The service tech was very helpful.

Kelly Schaefer: Our technician, Jacob, did a great job on our gas fireplaces. He was fast, knowledgeable and friendly. He took the time to teach me about functions my fireplaces have that I wasn’t even aware of. I needed someone out asap and Midwest Fireplace was able to get someone out quickly and was very reasonably priced.

Bill Kosar: Jacob did an excellent job cleaning my great room fireplace. The fireplace looks like new. Extremely pleased with the service, courtesy and professionalism he provided. Highly recommend Midwest Fireplace.

Jim Reeves: Repaired our fireplace and did a great job. Swept it out and cleaned it up. Great service!

Karen C.: Midwest Fireplace is the BEST PLACE to purchase a new Fireplace from. We had visited two other stores, before deciding to drop by Midwest Fireplace in Olathe and we are so glad we did. We met Scott, the General Mgr, on the showroom floor and he took the time to show us their selections. He listened to what our needs were, showed us the differences between the many brands and models they offered. He knows his fireplaces and wants to be sure each customer understands their options. After making our decision, we worked with Shane, who wrote up our order, tagged the fireplace unit we selected in their warehouse for pick-up the following week. It was nice to hear the unit we chose was "in-stock". Shane was very knowledgeable on the installation process, he continued to answer a few more questions regarding our purchase and he knows fireplaces too! If you have been looking to purchase a fireplace for your home, I suggest you make Midwest Fireplace your first stop. We know we will enjoy our new Napoleon Altitude 36 Direct Vent Gas Fireplace during the next Kansas City winter season. Thanks to Scott and Shane for the wonderful experience!

Larry Sloan: Jacob was personable and attentive to the work at hand. We were very happy with his work.

Karen Missler: Midwest Fireplace walked us through all of the information we needed when buying and bringing home a fireplace. Any questions we had over the phone they happily answered and explained in detail what we were asking. This is our third fireplace we have purchased from them. Their technicians are thorough, reliable and trusty with maintenance and cleaning. The manager took care of us with a military discount and offered to speak to us whenever we needed to. Won’t go anywhere else for my fireplace needs.

Tonya Callaway: We had a Kozy Heat Z-42 installed in our new home. We worked with Tyler from our initial inquiry to install and he was fantastic to work with and answer all of our questions. The install went smoothly and professionally The final set up after the stone was installed was done in a timely manner. When it came time to actually learn how to use the fireplace, Mark was instrumental in instructing and demonstrating how the fireplace worked. He answered all of our questions and spent over an hour with us giving us pointers from how to start the initial fire to how to keep the fire going to how to clean the glass between burns. We can now enjoy the coziness of a real fire in our new home thanks to Mark and Midwest Fireplace

Michael Kincaid: The attendant was Jacob, was very nice while mannered and polite. He explained what he was doing, explained what the issue was. When he returned to replace the bad part, he was precess in what he did. Completely checked his work.It was enjoyable having him in our home.

Jerry Martin: I couldn't have been more pleased, from the person that answered the phone to the tech that performed the service. Mr. Adams arrived earlier than scheduled (how often does that happen) time. After a complete service it looks like it did 20 years ago. I've already recommended them twice. Jerry

Judy Scott: Always reliable and professional. Nine years of excellent service.

Steve Beene: Lost some of there selections with move to 119th Street

Kevin Burdick: So glad that you moved closer to me. I will be able to visit more often.They have just about everything you need fer bbq and fireplaces!

Trice massey: Lots of great items for Christmas

Jim Phillips: Knowledgeable. Helpful. Good selections

doctor “doc” yes: Knowledgeable…no time waisted…excellent products…variety…plenty of man power…great location

Kaitlin C: Unprofessional work environment. Hostile and inability to communicate effectively. Run!

Brenden Lewis: for a interview with who I believe is the owner, Joan. From the time the interview had actually started I was instantly belittled and insulted in a very passive aggressive way. The day before I had met with Jim who was fairly professional and seemed like a nice man but Joan was very unprofessional. Coming from someone who has conducted interviews and hired employees onto my own team it was very surprising. I wouldn't have even talked to a teenage new hire like that let alone someone who was just there for an interview. I had almost instantly decided the interview was over and did not want to cause a fuss so I simply walked out. This place seems like they almost have no regard for their employees or customers (stemming from the reviews left on their Google page

Michael McIntire: I have shopped here for lots of accessories, but will never shop here again and after reading the reviews I don’t know why anyone would, the owner comments tell you all you need to know never in the wrong and fairly snarky to say the least. My mother in law bought a griddle top to go on top of my gas grill but wasn’t what I wanted (this was towards the end of June) they closed up shop July 2nd due to moving. So couple months later after they have opened at the new location I went in to return it in the same box still brand new, well no return policies now after 14 days, I couldn’t return it because you moved…. Well we can give you a store credit or another griddle ok you don’t have what I want let’s just return it…. They won’t and insisted on the in store credit. I try to buy local but it’s small business like this that make the click of a button an easy choice.

E.J. McKernan IV: Fantastic selection of rubs and sauces.

Megan Kelly: Very helpful staff

Yung Ice: I had worked here for no more than two days and I had a urgent dentist appointment that came up once I had told my manager Erin about the appointment he He told me I couldn’t go in to get it rescheduled as I couldn’t once I had left for my appointment he fired me what terrible management Aaron is the worst manager I’ve ever had in my whole life

Jacie Devers: Aaron was terrible and couldn’t help me with much of anything,

Kenneth Moore: Terrible customer serivcr job by Aaron

Marquise Howard: Aaron was no help he needs to be fired!!!

Tim R: Over the last ~20 years I've purchased 2 smokers, a lot of fuel and many, many accessories from Smoke n Fire. I was in today to pick up some accessories. I overheard an exchange between the owner and a customer who was asking questions. The owner became short with him and belittled him for being unsure about what he needed. The customer had done nothing to provoke such a response. I was stunned by the owner's behavior. I decided I could not in good conscience support his business anymore, and I left without making a purchase.

Scott Mansfield: Aaron was very helpful in repairing our gas logs over the phone. He took his time to step us through problem solving. All at no charge, only his time.

Rebel Creighton: Very nice set up with friendly staff. Good set up of products on the open floor. Huge selection of bbq rubs, sauces, grills, smokers, and accessories. Fireplace selection on a cold day was great to warm up to and see all varieties and models. Check their website for the numerous events they have here.

Beth O'Bryan: Terrible customer service. My fireplace stopped working after less than one year. I've called several times (including twice a day for two days in a row) to diagnose the problem. They keep telling me a sales person will call me back. I just called again. Very rude lady told me that there is no possible way someone could have called me back in the last two days, and they are calling in the order of received messages. I said this was terrible customer service, and she replied that this was my opinion. She said she'd take me off the list, but will not have further conversation with me. I will not be purchasing anything else at the store in the future. Very disappointing.Update: After calling, yet again, someone called me back. They said I had to come into the store in order to talk with a salesperson regarding my problem. They would not help me over the phone, even though I explained I live over 35 minutes away from the store. Again, the person was rude (different person), and said they conversation was over and hung up.

Bill Brown: Stopped at Smoke 'n' Fire today for my first trip there. Man do they have alot of stuff for BBQ and grilling. Definitely will be back to buy some wood and pellets as they have a selection of those that I haven't found any where else yet. Their spices, rub, and marinade select is massive. Found so many that i'll have to grab up one of the next trips I make. Definitely going to need to get me another cabinet to put all my seasonings in haha.Prices aren't to bad either most of everything I saw was of name brand or another brand and good quality feel. This is a plus cause i'd rather spend a little more to get that quality rather than cheaper price for a cheaper quality product.

Angie Westhoff: I just got back from speaking with Aaron, very knowledgeable, friendly and all around great guy. He gave me sound advice and a good starting point.. Thank you! Super convenient. Be sure to stop in and grab some great merchandise!

Brian Zevecke: They are great people who care alot about their customers. We had a wood burning stove installed by Hearth and Home back in the 80's and they have just gotten better with time. Definitely recommend them if you are thinking of using wood, gas or even electric styles of heat! I am back for another new stove and they exceeded my expectations again! Thank you Courtney and Virgil for the family feeling!

David Bricker: REALLY cool

Drew Siebert: We had a positive experience working with Hearth & Home on our fireplace upgrade. We replaced a cheap builder-grade wood-burning fireplace with the Kozi Heat Z42CD with the optional blower. Pre-install Courtney was very helpful with the many many questions we had preparing for install and planning the surround and hearth replacement. During install, the crew was great - going above and beyond what we've come to expect from contractors. Post install, we still had a couple of questions, and Courtney was quick to respond with the info we needed.It did take a while to learn how to properly build fires in our new fireplace. It is very different than with an open-faced fireplace. Once we got the hang of it, following the suggestions in the Kozi instruction manual for a log cabin approach, we get blazing fires in no time.One minor concern for the Kozi unit... the door hinges work their way out with open/close cycles. I'm not sure if the single-door version has the same issue or not. We have to push them back in from time to time to keep the doors from falling off their hinges. Not a huge deal, and luckily my wife noticed this happening before the doors fell off entirely.

Anita G: Wonderful experience from start to finish. Walking into the shop, all of our questions were answered patiently, the time estimate was accurate and the installation was faster than expected. We love our stove and would highly recommend Hearth and Home!

Evy Daniell: Beautiful things for home and fireplace, but not much of a choice for wood/firewood holders or carriers. I was very disappointed.

mary ellen young: You must go here. It is unique!!!!

Shelley Crain: What a fun shop to walk around. In addition to fireplace and barbecue stuff they have some really nice gifts that aren't terribly expensive

Mike Mynatt: I would give this place negative stars if I could. I asked 3 times if they serviced Excelsior Springs, I was very clear, they said they did. They told me the wait for a wood stove was a couple months, I was fine with that, then when they finally got some in stock they told me they don't service my area. They completely screwed me and now I have to wait months again and go through this process again.

Wanda Thompson: Great selection of fireplaces. Courtney was very knowledgeable as well as friendly. We will be using Hearth & Home for all our fireplace updates.

Theresa LaRose: Great place! Great service! Always the best customer service.

ron boone: They have the most beautiful knick knacks and furnishings inside a very complete selection of fireplaces and the owner was so helpful

Carl Meade: The coolest 😎 place buc stoves hi quality. lots of indoor decor home made hi end tables antique decor.

Susan Toia: First time in store. Fell in love with atmosphere!! Super nice people to work with. Merry Christmas:-)

Charrioty Rector: They are very helpful and knowledgeable

Mandy Menge: I am completely blown away by the kindness and helpfulness of all of the staff here. After getting taken advantage of by a chimney company and spending a lot of money to have my fireplace cleaned and my insert inspected, to then find parts to my fireplace insert were damaged - I called the manufacturer of my insert who were absolutely no help in getting parts. I was beyond frustrated, and I figured I would give hearth and home a call to see if they could possibly help me. The man that answered knew exactly what I was talking about and said he would be more than happy to help me! I expected another large bill for the repairs to get it fixed. The employees that I spoke to each time that I called the store were extremely kind and willing to help. I was shocked. I took my insert out to them and dropped it off, and they had it fixed and ready within a day, when I couldn't even get parts for it from the manufacturer! Upon telling the store personnel what the chimney inspector said that I would need to pass inspection, the employee helped me by telling me I didn't have to have the expensive items I was told I would need. ( Even though I planned on purchasing them from hearth and home, And his honesty meant missing out on the sale ) I honestly thought that they completely undercharged me for all of the stress they saved, and the services they provided so quickly. I was extremely impressed by their honesty, and wonderful customer service. We will definitely shop nowhere else for our fireplace needs, And I would recommend them to anyone and everyone! Thank you all for being a business customers can trust and providing such a wonderful experience! I appreciate it so much!

scott heiser: Went in and talked to Virgil a few times about installing a free standing wood stove in my home. He got all the details about the home and recommended an empire gateway 3500 stove to heat my home. In our first conversation, he told me it would cost "about" $X,XXX and he was right on. He was $12 over his original "about" estimate. He had a crew of 3 guys that worked thier tails off and got our stove installed in about 3 hours. Positive experience all the way around. We haven't had a fire in the stove yet, but will do a "burn in" soon. All of his crew were amazing. Thank you Virgil and crew. I know where I will be going for any stove related supplies I need!

Charlie McLean: Waited in store for half an hour. One clerk on phone the whole time. No help. Left. No service

Nancy Huffman: We are very happy with the service we received by Anthony in cleaning our insert and chimney. He is friendly, clean, very conciencious, on time, answers questions, knowledgeable, and we felt very satisfied we had an honest and complete job to our satisfaction. 5 stars plus.

Joe Jacelone: There is no other way to put it. Hearth & Home are fire people and they know their stuff when it comes to vent free gas systems.The folks at H & H are masters in the craft of creating the ambiance of a room centered around a vent free gas fire system. If you are looking to purchase a safe, affordable, generally maintenance free system look no further than H & H.This is to say nothing of the staff. They were the most helpful and knowledgeable people on the subject of gas systems of all the companies I had shopped around. Thank you all again! The system is fantastic!

David Dale: Fun family owned business who helps customers find their home needs. Courtney helped me pick out the most efficient fireplace for my new home build.