Best Toyota Dealer Independence Near Me

Andrea Nippert: I had purchased my last five vehicles from the same dealership which I have been very comfortable and happy with. However, they do not sell new Toyota's. I was searching for a new Toyota Sienna, which until I began my search I didn't realize was such a hot commodity right now. I spoke with Alex McClain with Adams Toyota early on in my search and he mentioned one would be coming to Adams around the end of June. At that time I still believed that I was going to find one on a lot. After multiple calls and multiple disappointments, and actually having one sold out from under me at a dealership in Burlington Iowa, I had about given up. I then received a follow-up text from Alex, asking if I was still in the market for a Sienna. At basically a month wait it was by far the shortest wait time I had found so I decided to go for it. I had never purchased a vehicle out of state before, and quickly learned that there are definitely some hoops to get through with overnighting paperwork, finance etc. However Alex was amazing with his communication! Alex McClain is the reason I followed through with the sale, and drove 4 hours to pick up my new vehicle. That being said I drove to pick my vehicle up on June 5th! It arrived almost a month ahead of schedule! Alex was flawless, straight forward, and had so much respect for me as a customer throughout my buying process! I can't say enough good things about how hard he works to make things right, and to make sure as a customer you are happy. If you are in the market for a vehicle give Alex McClain a call, you won't be disappointed!

Juliane kerkhoff Perez: I’ve been a long time customer and very pleased. Best place to purchase a vehicle. Process was smooth and easy. Thank you Alberto for having everything ready and Ryan for finding my dream car.

Kyle James: Lucas Barker was fantastic to work with and found me a fantastic truck during a tough market. Ask for him if you go into Adams Toyota. I will definitely buy another car from him in the future!

Bobby Olm-Shipman: Just purchased a 4Runner from Kevin Gentry at Adams. Highly recommend. Fair deal on trade and price of new car, super easy to work with and was in/out quickly when we finalized the deal. Adams is a first-rate organization - will be doing business with them again!

Brady Gaylord: W

Scott O'Brien: Had a great experience with Lucas Barker in purchasing my 2023 Prius.

Melissa Lewis: Alex did a phenomenal job! We purchased a 2023 Tacoma and the buying experience was a breeze. Alex was very personable, professional and enthusiastic. We will definitely do business here again!

Jonathan Luna: Gracias por todo Gonzalo Fernandez en ayudar a mi papa comprar su Tacoma exelente trabajo!!

Jayme Overstreet: I had a great experience at Adam’s. Alex McClain helped me buy my truck and it was quick and easy. Alex was able to help me get into a truck that exceeded all of my expectations. I also got top dollar for my trade in. It was awesome.

Deven Miller: Gonzalo and Gerald took excellent care of us and our needs for a new car. Personable and professional. I highly recommend their services.

Vince Gelei: Alex helped us getting a new Prius. We didnt make his job easy but he delivered the vehicle we wanted in a time no other dealership could. If you think about buying a new car, ask for Alex!

Jane Kickham: Working with Alex at Adam’s Toyota was such a smooth and easy process. My husband and I got the exact car we wanted within in a week of searching when other dealerships gave us a 2-4 month window for the same make and model. Highly recommend! :)

Kaylin Ankney: I had a great experience at Adams Toyota! This was my first time buying a car through a dealership and it went so smooth. Alex did a great job making sure I understood the process of everything as well as make sure I was being taken care of! Clayton helped with my finance portion. I would gladly work them again!! Yay, I got my dream car!!! :)

nathan thompson: Worked with Josh couch and he made buying a new car as pain free as possible. It was such a pleasure and would buy from him again. Thanks again!!!

Sadie Wilson: Alex helped us today and he went above and beyond to make sure we were satisfied with our purchase. Definitely would recommend 10/10

Kendra Sibert: I highly recommend salesman Alex McClain if you are looking for a car! He was extremely friendly and knowledgeable regarding my experience of buying my first car. He was very patient and was not pushy regarding choices to be made on purchasing. This was truly an amazing experience purchasing my first car!!

Michael Gonzalez: Was interested in an GR86 at Adams Toyota. Out of 5 Toyota dealerships locally, Adams Toyota is the only Toyota dealership local to me that charges a markup still to this day (even after the Covid pandemic). Dealerships like Adams Toyota that charge markups don’t care about building long lasting relationships. Forget repeat business. They just want to line their pockets and take advantage of customers. I will never buy or lease anything from Adams Toyota. Buyer Beware!

Jeremiah Pomerleau: Lucas Barker, our rock star sales consultant (aka 4Runner Boss) delivered an outstanding end-to-end sales experience with our recent purchase at Adams Toyota – 4Runner TRD Pro. He presold us a 4Runner set to be delivered from Toyota Japan in late April 2023 and provided timely delivery status updates to satisfy our excitement. While we waited, Lucas fielded our questions with ease as he possessed extensive knowledge of 4Runners and offered useful tips and recommendations. We highly encourage prospective buyers to work with Adams Toyota and request Lucas for the ultimate 4R purchase experience.

Barbara Klein: Alexander was very unlike a car salesman and that is what made my experience at Adam's Toyota a great one. No pressure and I learned a lot about many different cars. I highly recommend them.

Tyler G: Had a fantastic time working with Alberto Perez. He did a wonderful job of walking me through the process and was very knowledgeable with any questions I had. Went above and beyond helping me get the radio system up and running in the vehicle I was purchasing.

Lauren Barker: Jacob is the man! From day one he answered every question I had about purchasing my new vehicle. We were put on a waitlist for a new RAV4 hybrid and he always kept us updated on the progress and shipment. This is my first hybrid car and Jacob took the time to walk me through how everything works and what all the buttons did. I never felt pressured or lead in any way to buy the car, and to me that’s a big deal. He went above and beyond in every way. Can’t recommend him enough!

Dr. Newton: My fiancé and I had a wonderful experience purchasing a new vehicle from Toyota of Merriam. We were helped every step of the way by Jacob Sanchez. He was extremely knowledgeable, never pushy, and always kept us updated when we needed to be. The single best “car buying” experience I have ever had. If you’re in the market for a new car, ask for Jacob Sanchez!

Lisa Schultz: Had a great experience with Jacob Sanchez today!! Driving home my new Tundra today!! He was super easy to work with, friendly and could answer all my questions!

Aliphim: +1 for Nick Unselt. Very professional. Good at listening, good at explaining everything. Good experience buying a truck.

Tony S: We were able to get a great used car in great condition! Thank you!

Sarah Kleczka: Thanks Jonathan Lewis for helping me out and getting my car running properly again!

Alexander Parra: Excelente vendedor segunda ves es la tienda con Jose Contreras recomendando a mi familia con José contreras excelente vendedor

Rita Rivers: Brain Hamm was the best. He explained everything to me and my granddaughter. He was just awesome

JESUS DIAZ: Excelente experiencia te ayudan y sacan de dudas muy buena atención del señor Jose contreras muy agradable y muy servicial lo recomiendo ampliamente

Dragon Slayer: So helpful ryan smart and mike helped us so much

Guillermo: Edgar Miranda gave great and fast service

Kristina Strader: Arthur was great. He kept me informed and up to date on the process of my car and service. Toyota Merriam is wonderful.

judith hugunin: My visit Friday June 9,2023 was exceptional, Mercedes Patterson, was courteous, very knowledgeable and took care of the service I needed in good time, kept informed of needed repairs and got the car fixed in great time. She is extremely great to work with. She should be commended for her Great service, courtesy. I highly recommend her. Thanks Mercedes. Judith Hugunin

Josh: Robert was very good

Andrew Bellerive: Edgar Miranda was very helpful and informative.

maddie mcdowell: Mercedes was super nice!

Reagan Quinley: I got my dream Camry Hybrid as my first car yesterday, brand new, thanks to Jacob Dulay and this dealership. The customer service is top notch and the communication is great as well. I would recommend 100%!!

Mohammed Aldahan: They are an excellent, professional and friendly as well,Thank you so much

Mike Towler: Kim Nigh is always very friendly and helpful whenever I take my car in for service and have any questions.

Shannon Hunter: Jonathan Dodson was amazing at getting my car's oil change and tire rotation done in half an hour (took about an hour total after paying and driving off the lot). Couldn't have asked for a better turnaround time while waiting for my car.

Emma Smoczynski: You assume when you go into a car dealer, they will be pushy to sell you a car but it was the exact opposite. Not only did I have to ASK for help, the man in the front didn’t even stand up to shake our hands or greet us. Didn’t offer us a seat and was very put out at my questions. I wanted to know if they had a car in stock, which they didn’t and it was pulling teeth to get any information. I get it’s hard to get cars right now but isn’t sales about relationships??! I would have waited months for a car but they lost the sale. It was gross unprofessionalism and overall bad vibes. Find another Toyota dealer. You will be glad you did.

Shannon Evans: My first and last time taking my car in for service. I waited 2.5 hours for an oil change and tire rotation. I dropped off my car and was immediately quoted $1400 worth of work for fluids, filters, etc. I waited at the shop and stared at my completed car in the parking lot for a while before finally asking the techs if I could checkout. Nothing was mentioned about the fluids that were supposed to be checked. I was treated like your typical dollar sign at an auto shop. I only came in because I had a coupon and the total was the same as what I would’ve spent at Big O.

Ryan Jones: Takes forever to get checked in for service

Amanda Koehn: They overbooked the mechanics and it took 2 hours. Why do that to them?

chris ross: Hosanna was great in helping us buy our new car. The dealership is nice and the chairs are comfortable. However it clear after buying one car here that they operate like a dealership whose business model is antiquated. They attempted to put me through the wringer and when asked to bring me the best deal possible they brought me a deal over 1% higher than one of their approved lenders had prequalified us for. When asked to beat the price the stated that they could not. When pressed to put this in writing they stated there was too much liability in such a statement. That translates into the fact they will not back up their word. I have been shopping for a dealership that is transparent and honest, and Jay Wolfe missed the mark. Change the culture and I would shop here again. For everyone else be careful shopping here. If the owner reads this please respond to this by giving me a call if you’re interested in honest feedback and see the need for change. Thanks

Amanda King: Staff were friendly and professional, as always

Jeremy Bauer: On 4/11 I put down a deposit on a new RAV4 Hybrid after being told these are hard to get, but by putting money down I was guaranteed to be able to purchase it when it became available in June. On 5/15 I get an e-mail (not even a call) saying that the vehicle was double sold (really?) and I could buy a different one in a color I did not want. The salesman said he could find me the same car with similar features but the base price was now $500 more. He said this was non-negotiable. Finally, after arguing with the general manager, the manager said they could honor the agreed-upon price. Then 2 days later he tells me that the vehicle will now not be available until late July. When I asked him why my original car was sold out from under me, the only answer he had is "I don't know." What was the point of the deposit if they can ignore it and sell the car out from under me?

Kindra Heim: Service department is fine. This is the only Toyota I've been to that doesn't offer shuttle service to and from the dealership!!! I would love to go walk around target or zona Rosa instead of sitting here bored!! Please consider changing the shuttle service.

Neal: Bobby Eddlebrute was my sevice advisor and managed the work on my car. He did an outstanding job. The mechanics were excellent and completed the work in a timely fashion.

Jerry D: Quick and easy.

Donna Strode: Bob was very polite and professional. Everything was great as usual.

Jan Winner: Usually 5 star experience but not this time. was told after regular maintenance of oil change & tire rotation i needed new front brakes immediately- they were in the red! Also need new tire-also in the red. Thinking the ??pt inspection was not done last time?? Last oil change was 3 months/7000miles ago- i drive a lot. Doing brakes immediately is a huge time problem. Disappointed i was not alerted to this at my last appointment. 😕.

Donna Copenhaver: They treated me nicely and fairly.. Sonny helped me with my car needs..very pleased

Chance Beaver: Jessica and Rena are literally angels! They made buying my car so easy, so fast, and they were so personable. I love that I got to go through them and would highly recommend Jessica for your car purchase 3

Getachew Zeleke: Great Job

Channce Chandler: Can't complain, no worries with this service department compared to Saint Joe Rolling Hills. I slepted in the waiting area, nice an d recomfortable chairs. chairs.😅Also less stress knowing that the car will be looked at properly. Thanks

Evan Craig: Terrible customer service!! Wanted to trade a very nice Tundra for a Tacoma and cant get anyone to answer me on a trade. Was talking to Josh in sales but wont return calls or texts. Save your time and go somehere that takes care of people.

Esteban Zamora: Went in with a preapproved loan and a large down payment ready to purchase a Tundra. They were unwilling to negotiate at all. When I made an offer, they made no counter offer. I was told no and rudely told they already offered me too much for my trade in, which I didn’t even negotiate their trade-in offer. They were not interested in attempting to make a sale and I was sent on on my way. Weirdest experience I’ve ever had when trying to purchase a vehicle. Legends Toyota was more than willing to take my business and sell me Tundra thankfully.

Victoria Thomas: They are still trying to gouge customers. They want $5k over MSRP for a standard Sequoia and $10k over MSRP for the more desirable TRD Pro models. Remember this when dealers get inventory caught up.

Keith Rickert Jr: Update:Since posting this review yesterday, the dealership has called twice—once to hear what happened, the other to apologize (and place all the blame on the guy at the bottom of the ladder). I don't know what to believe. The problem with telling people stories (especially when you're trying to get into their wallet) is that they never know if what you're telling them is just another story. But I appreciate the gesture and I'm a second chance kind of guy so...----------I've had what seemed like decent service from the service department in the past but they tried to pull a fast one on me last time so from now on I'm going to go to a different dealership for my maintenance. They accidentally put new tires on my car which were meant for another vehicle. But that's not what they told me at first. At first they told me that I really needed tires and they had a really great deal for me. As time went on the story changed. When I'm spending my hard-earned money I will not stand being lied to. Goodbye.