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Telecommunications service provider
1. Lan Tel - Independence
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· 14 reviews
520 MO-7, Independence, MO 64056
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Dane Nolan: Workers were doing something at my neighbor's house, cut my fiber internet line, lied to me about calling ATT to have it fixed, had to coordinate the entire repair myself after ATT doesn't show up like they'd told me was happening. Crew just took off after finishing their job, meanwhile my wife and I who both work from home are without internet for over a day. If you see their truck on your street, get your mobile hotspot ready.
Shannon Bence: Lan tel a great company to work for always paid on time good equipment and great people
Adam Grindstaff: Don't know I was just driving by
steve sattler: Was awesome friendly folks
Zachary Binkley: Very bad experience working with lantel
Brandon Watkins: Great. 💪😁
Andrew Rupnow: Wow, my experience identical to what Lee has reported. This company bore thru my sewer line also at my expense. Several messages to their claims department and VP Scott Niemeyer have led to no response. It appears this company likely gets contract work for companies at cheap rate without any consequences on their work.
DTFlow artist: Not my kind of place
Lee Caruthers: Im a Independence, Mo. resident and Lan -Tel bore drilled into my sewer line and caused my sewer waste to backup and flood my basement.To sum it up they wouldn’t repair damages or claim responsibility when it was obvious after I had too fix myself and costing several $ thousands . Only because they’re solution was to not respond via phone or certified mail for my insurance company . What a horrible experience .
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Telecommunications service provider
2. American Tower Corporation - Independence
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· 5 reviews
18801 East 39th St S, Independence, MO 64057
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Tia Clinton: Yes lord
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Internet service provider
3. Xfinity Store by Comcast - Independence
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· 804 reviews
18701 East 39th St S B, Independence, MO 64057
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Brendan Sims: Can’t believe I pay anything for this internet service. It’s horrible. $60 a month for 1000mbps, don’t get my speed and the internet is ALWAYS in and out. 2/10
Ronda Gamache: My mom is a 75 year old woman that cannot hear. She is having trouble with her bill and wanted me to call. Her internet evidently has been turned off. I called and they need to know the numbers of the card on file. Mom has lost the card. They want to send an email but she doesn't have the internet right now to check email and she doesn't have the cell phone number on file anymore. They will not verify any other way. I asked for a manager and she refused to send me to a manager. They are not senior friendly at all.
Jason Willis: It's just ok
Lea Pierce: No stars! They made us switch out our box. The box doesn't work. They had us set up the old one, it didn't work again. Now my TV doesn't even work. Been on the phone with them for over 5 hours. Now. They can't get to her house and till the 4th 5 days we're supposed to go without a TV. Horrible customer service! And this review was made on 5/30
Mandy Francis: Friendly and fast service.
Kathleen Fines: Rude and failed to provide needed equipment..went and bought our own
Ivan Hinds: Long wait
Shari Freeland: The staff at Xfinity is very knowledgeable. They are also very patient as my husband and I aren't too proficient on computers.
Clinton Dinges: In and out in under 5 minutes! Great staff!
mike bowie: I have tried to fix these problems for 3 months I was getting charged for service that I canceled I had to drive an hour to get to the independence store bit it was well worth it Maverick fix everything he went above and beyond to make sure this was fixed he has great customer service even though I was not so pleasant when I first walked in so great job Maverick and thank you you deserve a nice raise
Gustavo Correa: bad fon services nobody can't told me why my fon services stop working and I switch to company because I can make calls, receive and send msgs. and not body in this store can't told me what is wrong with my services I call to the costumer services and they not told me what is wrong. just they going to keep charging for a fons and I can't used. I don't know what is wrong because they not have some body told you the truth.they make me spend more the $400 for get a new services. because his service not work.I have picture and videos of his services not work.they offer free fon when you switch but isn't free. if his services is bad and you cancel they still charging for the fons.if you looking for good fon services look other company's.xfinity mobile not good.
Patricia Anderson (Allcare Drug Testing LLC): V
Bit Milligan: Great customer service
Ashley Dixon: DO NOT USE THIS SERVICE IF YOU HAVE A JOB THAT DEPENDS ON THE INTERNET. SINCE SIGNING UP I HAVE RECEIVED AN OUTAGE MESSAGE EVERYDAY. THE REP BLAMES IT ON CONSTRUCTION. I WORK AS A CONSTRUCTION WORKER AND CALLED BULL! PLEASE USE ANOTHER SERVICE IF YOU ARE NOT OK WITH OUTAGES. MANY MANY MANY MANY OUTAGES
Jason Langley: Bout to have my family cancel everything from them, so disappointed with everything they have. Especially their "so called wifi". And they're extremely slow with their customer services, said I would have to wait until Sunday afternoon for my problem to get fixed. Tech support over the phone is non existent due to an automated system that doesn't understand anything I tried to say then it hung up on me!
Charles Zimmerman: To long of a wait over a hourī
David Bird: The key here is to make an appointment. I first went in without one, and was told it would be around 30 minutes. I had other errands to run, so I made an appointment for a couple hours later. Upon arrival at the appointed time, I was checked in and, about three minutes later, was greeted by a friendly employee named Heather. I explained my issue, a failing main cable box, and in fewer than five minutes, was on my way with a new one. No muss, no fuss.
Anita Kramer: The customer service reps are nice if you can talk to them. All phone lines make you go to an automates assistant. I spent 26 minutes trying to talk to a representative so they could bury my line. Service is not an option,neither is customer service. It's ridiculous. They also scheduled maintence in my neighborhood with mo warning, cant rent a desk at the office on the same day. I work from home. I've lost 2 days pay due to intermittent internet. Be sure to request they notify you in advance of maintenance. It took 3 months to get my billing straight where I was being charged what I was supposed to. Watch for hidden fees and add ons you didn't order. The service works well, even during storms. People are nice when you get them on the phone. Their automated system is beyond terrible.
Harold Lloyd: Worst experience ever! I just moved here, and went to switch over my phone for two months they still can’t activate my phone to just hook up to their service. The girl in the store told me to call a number instead of helping; spent 7 times trying to just activate a phone. Completely incompetent! Stay away!!
Lisa Lull: Always too busy!!
Debra Carroll: I walked in gave my name and set down everyone came in after with or without apontment got seen before me I sat over and hour to be seen got mad walk out
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Internet service provider
4. AT&T - Internet Service Provider - Independence
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· 9 reviews
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Telecommunications service provider
5. Boost Mobile - Independence
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· 16 reviews
12800 E E US Hwy 40, Independence, MO 64055
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Telecommunications service provider
6. Verizon Authorized Retailer - TCC - Independence
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· 133 reviews
3901 S Bolger Rd Unit C, Independence, MO 64055
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Cristian Fernandez: Alexandria was fantastic and helped me with all my phone needs, even got my information moved over with my phone unresponsive. Highly recommend
Adrianne Noah: Eliab was so very helpful! He explained everything to me in great detail and wrote a step-by-step order of what I needed to do switching accounts from another carrier to Verizon and activating new phone. Awesome experience!!
Grace Testerman: Pedro he was awesome and helped me fix my phone under my time frame and he helped so much!
Nannie Buchanan: Eliab gave us great service. It was very quick and well done.
Deron Wright: Talked to Pedro about adding an additional phone line and he got us an amazing deal!!! Thank you.
Shiela Wright: Pedro was wonderful and shows what real customer service is. He needs to train employees. I can't say enough.
cathy medley: Alexandria was great, she was super patient with me and I also experienced her being very helpful and patient with an older gentleman.Would highly recommend her for any help with Verizon.
Judy Latta: Eliab, was great and patient made sure I was taken care of. Great service.
Anthony Canady: Experience was great went in and ask to set up my business account and Coleby got me together in no time!
Matthew Hopper: Coleby helped me figure out what plan and device to go with, very helpful!
John Betts: Eliab was an amazing rep great service, and attention. Great work.
Dillon England: Coleby H. was incredibly helpful! Had a new phone and needed to replace my old SIM card that stopped working when I made the jump. He also helped me pick out a new phone mount and charger for my car since my old mount didn't fit my newer phone anymore. Fastest and most pleasant experience I've ever had in a phone store to date.Great work!
Todd Hunt: Cody was great.
James Shelton: Eliab was helpful with my purchase and very patient
loser teehee: Great customer service from Eliab. Simple and quick
Gladys Binger: Was impressed. He was very helpful
David Shannon: Cody took care of me. Great customer service and very respectful. Took time to help me figure out my problem. Will go back and recommend.
Lane Brown: Cody was very helpful. He took the time to explain all of the questions we had!
Anita Brown: Eliab was of great service to us we loved his attention to detail and his help with is getting a phone
Doris Gerlich: Cody was awesome helping me with my phone issues
Angelia Amrine: Thank you Cody, very great customer service fixed an issue that the other stores could not so thank you.
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Telecommunications service provider
7. AT&T Store - Independence
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· 376 reviews
19210 East 39th St S, Independence, MO 64057
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Telecommunications service provider
8. Starsource Communications - Jackson County
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· 3 reviews
2500 W Pennway St, Kansas City, MO 64108
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Telecommunications service provider
9. AT&T Store - Independence
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· 27 reviews
17407 E US Hwy 24 Ste 300, Independence, MO 64056
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