Best State Department Of Tourism Independence Near Me

David anway: Staff was GREAT!

Mary Ann White: Yes this office is busy and the parking can be challenging. With that being said - the staff here is top notch. Today wasn't my first visit here - but my interaction with the clerk Fred at the office was so pleasant and he was kind/funny. Everyone has a positive attitude and that's what really counts.

Cody Shanks: Can’t never get my Mail through the week cause u close way to early it’s ridiculous!! Change your hours jeez

Ginger Waddell: Blown away!! We ship a lot of packages for our business and can’t say enough great things about the experience and service we have received!’ Teresa is amazing and works very hard!

Maxwell Krem: For starters, the front desk service is great. I have always found the staff personable and helpful, and they don’t give me any grief about helping with taping or stapling packages. The shipping materials they have are reasonably priced.Downsides: parking is pretty limited, and many people have to park on the street. There is almost always a line. Worst: the place is locked up at night if you want to buy stamps or use the automated postal machine.

Video edit_ bts: Won’t deliver my mail saying my address isn’t real but it is and they stop at my neighbors house

Jeff O'Neal: Great place! Especially is your using the mail service.

Michael Murphy: I got great service, quickly, and very pleasant people.Couldn’t have been better.

Sarah Laws: I needed help mailing a package and getting information about a previous shipped package. Fred was super helpful and friendly. He took the time to make sure I had all of the information I needed. I'm bummed to see all the negative reviews because I had a really pleasant experience with this post office.

Courtney Cox: Horrible. That's all you need to know.

gtlilley: This branch is very irresponsible and inconsiderate. I worked very hard for a certification class paid extra for my certificate. The folder it came in said do not fold the delivery person folded it into my mailbox and creased it Destroying it. I went through all the channels I could go through to get this resolved Post Office just doesn't care and this branch is the worst.

Karen Brink: I received 7 pieces of mail from 7 of my neighbors!!! I received no mail for me. I wonder who got my mail?Our mail carrier needs to stop talking on his phone and pay attention to his job!!!!

Ashley Cox: im thoroughly disappointed in the mail service, not the front desk but the delivery of products. they are specifically marked as fragile when sent out, but then arrive broken. 2 items out of 5 so far. waiting for the others to be delivered.

Becky Robinson Bates: I've never had a problem with those working the desk, but I have had consistent problems with the mail carriers. I get Informed Delivery, so I know what should be showing up in my mailbox every day. More often than not, I am receiving time sensitive documents that should be delivered to my neighbors or not getting my mail at all. It incredibly frustrating to have to mark my mail as undelivered though Informed Delivery multiple times a month.

landon Gernhart: GOT HERE AT 3:40 AND AS USUAL ITS ALREADY FCKN CLOSED!!!

Kristen Gilio: Not helpful at all

Sean Hargis: Postal delivery where I live has just been awful. Packages left in unlocked lockers w/ no key, stating something is delivered and it’s not, and most recently packages locked in a locker with a broken key I can’t get into it with….

Erin Brown: Erica desperately needs customer service training. She claims a package was delivered this morning, but the mail didn't come until between 3:00 and 3:30 this afternoon. Her whole attitude was that I was the problem for wanting to know where my package is. She was incredibly rude and wouldn't offer any kind of solution, she just wanted me to go away,

Luis Pavia: Walk in there at 4:50 and I was told to leave because it was too close to the closing time.

Luis Barron: It was 4:55 and the door was already locked.....

Daniil Gerasimov: Staff was very helpful.

Sylver Wolfy: The sweetest most awesome helpful and sharp staff I have ever had the pleasure of working with at any post office I've ever been to!!

Tedina Mayfield: If I could write a review with giving the post office no stars that is what I would do. A lot of my pkgs show delivered at or in my mailbox when the clearly have not been delivered to my house. It is so frustrating to be lied too when you call to have it looked into. Then they call and say we'll it shows delivered and we can't fo anything. I'll be up there Monday morning.😡

SCCM Law Offices: So grateful for the expertise consistently provided by the USPS at this location. They are not above giving a little extra to solve our mailing challenges.

Eileen Deveber: Very friendly

Christopher Green: Staff is always courteous to me. I regularly mail stuff to the UK. Have never had any issues.

Adam Cohn: I'm always getting mail that isn't mine and I've had to go on a wild goose chase for packages several times. Always says packages have been delivered, but they're only sometimes there.

Jennifer Sperry: I'm fairly new to the Independence area and post office (6 months). I really don't have any complaints or issues with the post office except I really wish I would have looked at the extremely small boxes for my personal mail and I would of opted for a larger one. Due to the arthritis in my hands as I grow older in this wonderful life, it is hard for me to get my mail out if there happens to be a piece that is 5" x 7". Not her fault I should have looked at them personally, she was just trying to keep my cost down, which I appreciate. I have had packages delivered to my daughters home (which is my physical address on file in Independence) and it stated delivered when it was not. It would show up 1-2 days later. I also received a package which was jewelry, a ring, and it was obviously opened and taken out of the package. Why they delivered an empty package is beyond me, it just gave me proof of it being tore open. This was also delivered to my daughters address. So I keep everything delivered to my post office box from now on. That way if it is received by them tore open, or other concerns it would have to be documented by their staff. Otherwise when I receive it and there's a problem i go directly to the counter and talk with them and file any necessary reports and/or forms I need to, in order to protect my mail. So I would say there needs to be an investigation into the mail delivery persons and their procedures. Also anyone with cameras on their mailboxes and so forth, use this evidence to get some kind of justice for packages reported as delivered and in fact were not. If you have it on camera then that's theft in a bad way and cannot be denied. Make sure your camera is time and date stamped. We have to protect ourselves no one else is going to do it for us, sorry, but that's life. If a mail carrier is in fact stealing packages and other shenanigans, they should be reported and prosecuted just like any other individual who participates in illegal activity on or off work. Have a great blessed day.

A'La Gilles: Called 8 times and no one picks up. Trying to figure out if my mailbox key is available to pickup.

Alissa Chow: the clerks are friendly and knowledgeable. there's hardly ever a large line of people and when there is it goes by quickly because of the employees.

Torie Turner: Nice and friendly!

Samantha Criner: I got a package shipped from eBay with this company and was told I wasn’t there to “sign” the receipt. The time it told me they came to drop it off, I was home and I never heard a knock.

Crystal Bedwell: My house came with two mailboxes, one on my house, one on my house.The streets side box was incredibly broken and in front of my neighbors houseSomeone helped me in removing the broken one,it was leaning, the front was broken off and there was an inch and a half gap along the entire right side where the side meets the bottom of the box, my mail was getting destroyed when it rained!!Sometimes my mail got delivered in one, sometimes the other oneNow they are refusing to give me my mail because they say I have to have a special medical request to have them put my mail,in my mail box that is on my house ( was there when I bought the house!!!)There are three other houses with street side mail boxes, the other 10 have them on there house!But I was told it's a driving route because the mailman believes it to be a one way street ( IT'S NOT!!)At first the employee was aggressive and rude with me, now they are being robotic about itNone of their logic makes Any sense!!SINCE WHEN IS IT OK TO TREAT CUSTOMERS LIKE THIS????I just want my mail!!I'm going to be emailing the post master general, this is completely nonsensical!!

Yo mama: I have lived in zip code 64050 for less than 2 months. In that time I have had MULTIPLE packages either delivered to another address, or they have left the key to the parcel box in someone else's mailbox. Thankfully most everyone around here is honest. When I took a package I received the key to the parcel box for and took it down to my neighbors, they ended up having 4 packages of mine! This is simply unacceptable! It doesn't matter where I have lived it doesn't do any good to file a complaint with USPS.

Terri Shoop: I'm always getting other people's mail delivered to my address and I've tried so many times to get them to take it back and deliver it to the correct address and time and time again, it comes right back to me. They want to put up this 1800 number so you can't reach a real person to help you so you find yourself delivering the mail you received to the rightful owner yourself! This post office holds Noone accountable as this continues to happen time after time and it's frustrating to say the least. There's obviously no quality control or continuous improvement at this location. If you are looking to move to this area, look out! You may not get your mail or your mail may end up some place else.

Nicolette Cromley: My mail carrier, Dakota, had gone above and beyond to be sure my pkgs were hand delivered at my request. I live in an apartment building that doesn't have a secured location to leave pkgs. I put a note on my mailbox requesting that my doorbell be rang so I can meet them at door to receive my packages. One day he rang bell and I didn't hear it, my pkgs showed as being delivered I was worried, come Monday morning Dakota had everything that showed as delivered as well as the pkgs for that days delivery I was so thrilled he did an exceptional job and continues to fulfill the qualities of an exceptional mail carrier!!!

Esther Starr: I did a change of address in April have not been receiving my mail. I also have informed delivery. Different mail person every other day.

Y C: Excellent customer service very knowledgeable of the products and this location is the best and Excellent in their customer services they treat you like friends always I really recommend this location

Sandra Mcguire: My packages are marked as delivered but never recieved them.They are being stolen by carriers or being delivered to wrong address.Every day we recieved other peoples mail.These people are being paid 22.00 dollars an our to clearly not do their job.Post office really sucks , independence is really going down hill.Jenny was our best carrier she is gone for some reason.Every day a different carrier.Please do something about this problem.I gave one star but they deserve no stars.

Kelsie Holloway: Horrible customer service and time management, I wanted to find a package, they told me it would be 2-3 days and they would contact me, it has been a week, and I've called several times with no help, I just want to find my package and no one is helping me :(

Kyle Gebhart: The best "post office" in town. Great hours (open until 9 pm).Hy-Vee employees are knowledgeable and extremely helpful.

Angie Peterson: This is NOT a Post Office. It is a Hy-Vee customer service desk that accepts packages.

Maxwell Krem: What’s great about this location is that it is open until 8:30 PM most days. I found that the ladies behind the counter were very pleasant and did their best, but the range of services is not the same as you would have at a regular post office, and sometimes it took a new trainee longer to figure out how to do something. I’ve been able to send priority mail envelopes and other registered mail without difficulty, though. I would probably go to the regular post office for anything more complex than that.

Jonathan Hathhorn: They don't print labels here, it's basically just drop-off.

Crystal Burden: The lady I encountered was very rude and didn't really seem like she wanted to help me. Great face for customer service 👍

V Banks: Trying this location for the first time. The staff was pleasant and helpful. Very convenient place to drop off a package.

Stephen Larson: This post office has the best customer service of any post office I've ever been in! They are helpful, smiling, and ready to ship your mail!

Charlie Goodrich: If you're looking for the Post Office it's inside HyVee. There's no signs telling you where it is but it's at Customer Service.

Buddy Mayfield (Fish Buddy): Mail carriers don't check my mail for outgoing mail if they aren't delivering anything. It has caused my rent checks to go late or destroyed by rain leaving the envelope hanging out so it can be seen there is outgoing mail. Now when attempting to deliver a package it went on the wrong truck and are unwilling to help find it making it go late with live fish that will probably die now.