Best Sporting Goods Store Independence Near Me

Marv W: Place used to be good for golf grips but now cannot even get that right

Les Bratton: Grat place to shop for outdoor gear and sporting goods.

Paul Mook: best selection of KC Royals apparel!

Jeanie Paxton: They don't let you shop in peace. I went with my boyfriend to get a wrap for my wrist, and on our way out we stopped to look at some shorts on sale. An employee followed us into the section by the register, and just STARED at us as we browsed sizes. He never said a single word to us. We tried to ignore him, but after at least 5 minutes of him aimlessly walking around and looking at us, we just got in line. He walked away immediately. He must have had somewhere to be all of a sudden. Honestly he wasn't fooling anyone, and lost his store money because of his odd behavior. Super uncomfortable.

Kenneth Ling: It's not Scheels 😔

D: 2 visits in the same week and Steven seemed to be more interested collecting a paycheck for his cell phone usage. Very unapproachable and seemed inconvenienced to assist.On our recent visit, we asked to use hit trax for my boys to try about 5 -7 hits with 3 different sizes To monitor drop in exit velo averages before spending $700+ on bats.While Steven stared at his phone I climbed in there on each bat change to find the different sizes to use which took a moment… he said if the size wasn’t in there to swing then too bad basically…He then walked away. Mark the manager came up and said that we needed to “rap it up”. He said his associate stated we were taking too long….and the cage isn’t made to just use without renting. I said I’m confused, we’re testing sizes. Mark told me to read the sign and it’s not for use unless rented. He said we had been in there for too long. I immediately went off. You want me to rent this cage to verify the $700 + I’m spending on bats is being spent correctly?In his role how would he even possibly think it’s ok to approach a customer in this way? We had been there maybe 5 mins per kid. This includes the time I had to help myself in finding sizes.Check cameras if you need to verify Timing.I’m blown away of Mark’s demeanor when approaching me with this nonsense. I have been in customer service for years and would never blindly approach a customer in that way. I had a few choice words with him about how he handled this encounter in his role…Especially coming from a role at the top of customer service leading a team of others.Unfortunately you have a couple bad apples that don’t seem interested in your customer retention.I am sure some kids come in and “abuse” the use of the hit trax cage but that’s doesn’t mean you disrespect everyone…your team is only as good as your weakest links…these 2 are a wasteful expense on the payroll.