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Sporting goods store
1. Sitzmark Sports - Overland Park
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· 27 reviews
10500 Marty St, Overland Park, KS 66212
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Lucas Wake: I had bought some new bindings from here. I told them the correct size of my boot, but they sold me the wrong size of binding. So when I went in to get them exchanged(mind you they are brand new). The gentleman that was helping me said he needed to get the owner for the exchange. When the owner came over to help me, I almost could not believe he was the manager of the establishment let alone the owner. He was irritated with me, for even being there it seemed like he was very rude and in the way he would speak to me. The bindings had nothing wrong with them. Simply wanted to exchange to get a correct size on a pair of bindings that one of his employees gave it to me in the wrong size. He said the only thing he would give me is 40% store credit for them (even though they are brand new). When I tried to be levelheaded about the situation. The owner became outraged and irritated with my presence so he left. The two employees beside me were shocked and apologized on his behalf, and simply said that they are is nothing they could do for me without his approval. All employees of this place are great.I’ve got a lot of friends in the snowboard industry, and I was gonna recommend to the shop after my first experience with them. But now I will never, and I mean never. Shop here again or recommend this place. To anyone who feels like being mistreated or paying $200 for a pair of bindings they can’t even use now that are brand new.
Ryan Wiedmaier: Appreciated the staff's knowledge. Will definitely be back. Thanks!
Dillon Cloran: Really nice shop with a large selection and a friendly knowledgeable staff. Definitely would recommend checking them out.
Dan Irwin: Great shop! Pete is the man setting me up with great fitting ski boots. Very knowledgeable staff and love the dogs.
Jim Whalen: Always a great experience. Knowledge and love for the sport is fantastic and the customer service is absolutely friendly.
Jeff Clemow: Our go-to store for ski gear with actual expert advice!!! Love the hot apple cider and focus on great customer service even when swamped.
Steve Gilmore: The staff here has always been super helpful getting me what it was I needed to get out on the slopes and have an awesome time. When buying this kind of gear nothing beats a brick and motar and around KC this is the spot.
Linda Shields: Came into store to see if my (3) year old skis could be traded in/sold-I was never comfortable with them, (please note that I’d purchased this equipment from another local store). I waited for salesmen to get owner, in meantime a father & son came in inquiring about purchasing skis. I explained to owner nature of my request; went to car to retrieve skis, unfortunately, my business & time wasn’t as important as the (2) men; again let me emphasize the fact that I was the only customer in the store when I arrived. Waited awhile & determined I’d be there until the men were accommodated & educated on skis…the thought of being completely ignored for any more time was not acceptable. I’m an older female, I’m not sure the gentleman was an “owner” as his customer service skills were non existent. I was planning on purchasing new skis whether or not he wanted to possibly take on my skis-this was not a dealbreaker! Still a man’s world & for that I’m very disappointed & won’t be back for any further humiliation
Joel Herrmann: Nice people to help with your needs!
Charles Gerdes: Great staff, excellent service, if you need ski or snowboard stuff go here
Mark Calvert: I am embarrassed to say I didn't know about Sitzmark until a few weeks ago. I first went to a large, national store to find some new ski boots and equipment and sales person there actually told me to go to Sitmark!Pete helped me get fit with a great new pair of Solomon boots - I appreciated everyone's patience and helpfulness so that I could find the right equipment. I ended up getting some nice ski pants and a new helmet, too.Thanks, everyone for the great help. See you again soon.
Chris Stenger: I bought boots here 15-20 years ago and they were amazing boots, but everything has a life span and theirs was up. Even though it was late season coupled with the fact that I’ve got wide/long feet, I was able to walk in and pick up a pair of boots that fit about 90% of the way. Over the next few days, they added an insole since I’ve got higher than average arches and “punched” out the sides (one boot twice) so that the fit is 100%. Everyone was friendly and fellow avid skiers or snowboarders. They also had an awesome shop dog. I received the best service possible. Thanks!
Anthony Franze: Went in to get fitted for skis, poles...etc. Kris immediately greeted us and worked with us over an hour one on one getting everything we needed. Gave awesome tips and info. They are experts on boot/ski/binding fittings. Prices were fair. They even put bindings on slick skiis in an hour. We are coming back for all our ski servicing in the future! Thanks, Kris!
Janie Clemow: We have purchased ski boots, helmets and gear over the past 20 years and just recently purchased two new sets of skis. Great service as usual from Jamie and can’t say enough good things about this company!
Adriane Murray: What a great place! I’ve never had a more helpful team, thanks Alex and Chris! You set my boys up so well with their new snowboarding gear!
Mary Martin: My ski place. Great staff. The staff does ski.
CHRISTIAAN LEYVA-SHAGOVAC: Been shopping here for decades. Great service and fair prices.
Andrew Bierman: Customer service could be improved, I unfortunately had a pretty rude employee on the phone when I called with a question.Scheel’s has a surprisingly good ski service shop, with friendly customer service.
jason trible: Have been going here on and off since 2006. Love it, knowledgable and helpful staff that is laid back and not pushy. Not once have i had a bad experience.
Shubham Devadkar: It was so amazing to see how informative and helpful the staff is. Big inventory, professional staff.
Taylor Hughes: Great variety and quality, super helpful and kind employees that care. 10/10
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Sporting goods store
2. DICK'S Sporting Goods - Independence
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· 456 reviews
18801 East 39th St S, Independence, MO 64057, United States
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Marv W: Place used to be good for golf grips but now cannot even get that right
Mike Oneth: Knowledgeable when I asked about 1st soccer player on what they need.
Russ Heiple: Theeee Bessssst
Maria Scott: Very clean. Great selection of Chiefs super bowl gear! Friendly staff and several check out options. Thanks for a great experience!
Chris Chubick: They want an arm and a leg for chiefs merchandise right now and they were out of everything good. One of the basic T shirts was $44
Carl Wilder: The family wanted Kansas City Chiefs gear since the won the Super Bowl. This place was ready. They were open until midnight after the big game. And they opened early for more fans. Great staff.
Holly Morris: There is multiple things to choose from. It's nice to see there's something for everyone. The prices like other places are a little high. Whether you need bows, guns, ammo, golf, shoes, Sports clothing, bicycles and more. This is a good place to go for a nice quality. It is clean and organized.
Sandy Thierry: They have a lot of merchandise from many name brands. They also have bicycles. Very clean store.
Thewoodsmanphotographer (The Woodsman Photographer): Mostly a clothing store now. Walmart has more camping equipment.
Megan Laffoon: I ordered my daughter volleyball shoes online and when we got them they were not in new condition. I took them up to this store and everyone there was so kind and helpful. They immediately looked and saw the shoes were clearly used and the Manager was very quick to remedy the situation for us. It was not the hassel I imagined it would be. Will gladly continue to do business there! They did a fantastic job! Thank you so much!
Anri Kyrgyz: The place itself has a pleasant vibe want to come back again and again
Maria Garcia: Very Big!!! They have everything!
Russell Primeaux: Oh the mark-up
Jebidiah: Good prices helpfull staff
Carlos H: All things sports and recreation for the home, it's in there.
Fishing MW: got rid of all their fishing gear
Carla Lee: Love the food i will be back and tell all my friends
Mac Kettner: If you need it now and need quality, go here first.
T L: If you need it for a sport, this place has it. They've had everything we've needed for wrestling, football, soccer, and 5ks. We were even able to score a trampoline during the pandemic while all other stores were out of stock. It's a bit of a drive for us for but this is the place we know will have what we need when local stores do not.
Larry Zucca: Nice place with a wide variety of gear.
Roy Webb: Well stocked, plenty of employees to help. Black friday sale coming up!
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Bicycle Shop
3. ERIK'S - Bike Board Ski - Liberty
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· 199 reviews
237 S Stewart Rd, Liberty, MO 64068
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Jack Mitchell: Knowledgeable friendly staff 😊🙏
jeff woolverton: Great customer service! My phone purchase was performed flawlessly, my order was ready and waiting by the time I arrived at the store for pick up. Eric’s will definitely get my business in the future.
Tyler Dellow: Deeply grateful for them helping me out in an emergency. Great service. Thanks Bradley.
Jason Black: The professionalism was above par! They went above all my expectations with the service I got.
Blake Taylor: Big thanks to Bradley and my Salesperson Isaac! They were closed Sunday (28MAY23) and wouldn’t open until the following Monday but my bike was completed and needed for a Monday trip in the morning. Bradley came in, opened the shop and retrieved my bike for me during his valuable time off. These people care and show tremendous amounts of respect to the consumer.
jenkins1115: My wife and I decided to get with the program and start riding. Not mountain biking but just riding. We moved here to KC MO from rural Arkansas and we’re adjusting to city life and really liking it. The folks at Erik’s were very helpful, as we walked into it totally uneducated. They hooked us up and at a good price according to what I’ve seen online. This will be our “go to” store as we dive into this new adventure in our mid 40’s 😂
Eduardo Valencia: Salesman was so friendly and helpful, I forgot his name but is a nice place the location Liberty, MO to find what you need.
Brett Svoboda: We had our son's mountain bike serviced and the staff did and excellent job and were super friendly
Benjamin Henthorn: The staff were exceptionally helpful and knowledgeable, very kind and professional through our whole transaction. I highly recommend this place for getting your bike repaired or modified!
Jeremiah Joyce: Sales staff sitting around talking about irrelevant things, very clearly no cares about other customers waiting to try on shoes, etc. It's frustrating because I would literally have to be rude and interrupt to try and get service.
S G: The team did an excellent job of restoring my vintage bike, and Bradley's personal attention to detail for me was really appreciated! The work was done quickly with very fair pricing - I will be back soon for work to be done on another bike! Thank you - I LOVE my bike!
Jordan Thom: George helped me out, best bike shop in the KC area by far!
cristobal castro: Service was fast, precise and economic
Kim Thomas: The staff is always helpful and friendly.
Douglas Martinson: I brought my Aventon Pace 500 on Friday 2/17 to have a flat fixed. Bradley Raye was absolutely amazing to work with. He took his time to educate me on the bike and various tune ups the store could do for me. In the end I had him not only fix my tire that had been punctured but tune my breaks.I recommend Erik's bike shop to everyone I know as a result of the great service I got from Bradley and the team.
Ronda Ruckman: Very helpful in getting me set up the indoor bike cleats and adapters!
Mark Heer: The store was unexpectedly closed on sun/mon. We were leaving on trip Wednesday but due to snow storm in colorado needed to leave very early Tuesday before the store was opened. Bradly saved our trip and safety by coming to the store on Monday to get us our boards and made our trip. Service like this isn’t common today in the world and especially at national stores. This will keep me coming back to the Liberty Erik’s. Bradly deserves all the recognition for this and a model of what employees should be like in caring for their customers.
Carl Cooley: Replaced the tires on our kids bike super fast and everyone was very friendly and personable.
Michael Friedl: Helpful staff. Found what I needed. Bought a bike.
Samat Sakebaev: Good store! Good prices!
Chris Shoe: I've had a great experience everytime I've been in this store (only a few) but Staff has always been friendly and helpful. They are also very knowledgeable and can answer any questions you may have.
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Sporting goods store
4. Bass Pro Shops - Independence
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· 5092 reviews
18001 Bass Pro Dr, Independence, MO 64055
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Les Bratton: Grat place to shop for outdoor gear and sporting goods.
Marcus Pratt: The for sale box of ammunition I wanted to purchase was not marked with the price, forcing me to buy a more expensive box that I really could not afford. It was only after I purchased my ammunition that a salesman put the correct price on the ammunition. When I brought this to their attention, they inform me that I would have to go up to the refund counter and go through the whole process of getting a refund and then purchasing the ammunition that was on sale! I felt that they could have easily avoided this by simply advising me of the sales price in the first place. Normally I have very good purchasing experiences with Bass pro, but this time I was a little inconvenienced with the purchase in this particular case.
Dj Kappa: Great place to shop for a variety of things.
Michael Woodard: Put a lot of trust in Dons advice. Really steered us down the wrong path for the fishing tournament. Out of hundreds of dollars in possibly the worst bass lures ever recommended. The fish absolutely hated the color schemes that don swore by. Kinda thinking he just made it all up.
Evelin Carrasco: Great staff! Always friendly and welcoming! Always clean and organized. Love it!
Danny Bland: Good
Henry Joyce: IT WAS SO LIT!
Sara Beth Prideaux: If you are a woman who is looking for hiking gear and/or shoes do yourself a favor and go somewhere else. The women's clothing section doesn't offer any real attire fit for doing any serious hiking yet the men's section does. I went to try on hiking boots and Bass Pro apparently does not cater to wide sized feet. Bass Pro definitely needs to step up their game.
Tim Smith: Check out was very slow. There was only one person ahead of me and it took 10 minutes to get through the line. The cashier seemed very interested in chatting with the lady ahead of me. The customer service area had 2 people standing around doing nothing. I understand customer service representatives are not allowed to take customers money for purchase. The credit card reader is an older slower version that keeps popping up messages to leave your card in the reader. These machines need to be updated.
Tyler Lynch: Don’t even say hi when you walk in they just want you to apply for a credit card
ronald jones: Favorite place.
Brett Coulson: Why did you cheapen up the red head pocket tee shirt.I won't be buying these anymore.
Jason Gibson: I ordered online for instore pickup. It would have been faster for me to come in myself. While I am always satisfied with the selection, there is always a lot of people around, but onky a few allowed to work customer service.
Shea R.: Had the best customer service at the gun counter with Mike! We came in close to closing time and he helped us right away, didn’t rush us and answered all the questions we had. Walked away with a great handgun & a happy experience. We will definitely be back! Go ask for Mike!
Deborah Anderson: Nice clothes at a good price. Good sales at Christmas.
Sara LaMastres: I have been visiting this Bass Pro since I was a child. I have many memories here and I'm glad I get to make memories with my children here too! My son and I visited the other day and he loves to see the animals. The store is always clean and well organized and the animals are obviously well taken care of! I just wish the restaurant was still open. The food was great and again, great memories there! Hopefully it comes back in the future!
Jason Stidham: All your fish
Ddarkest Knight: Very helpful and professional staff overall in my experience. Gold star for sure.
Dave Spada: Meh
Skyler Babcock: 2 floors. Stuffed Bison, wolves, bears, bobcats, elk, cougar, lynx, moose
ed baul: Emergency Smallmouth Bass plasticsHad to stock up for a fishing trip
