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1. Menards - Independence
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· 1854 reviews
4101 S Little Blue Pkwy, Independence, MO 64057
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Olivia: This menards has the worst customer service I have ever experienced! The lady straight lied and couldn't be bothered to move away from what she was doing. I suggest shopping else where if you want to be treated like a human being instead of an inconvenience. If I could give zero stars I would! This store brings menards down!
Juice Corozzo: Wonderful service from a gentleman in the tile dept last night.HORRIBLE service day shift.No one would help get fences. Customer service told cart collector guy to help, he told me to hold on he's collecting carts..after 20mins and he's still collecting carts..I decided to return this big order and get my big refund, so I can go to Home Depot where the customers that spend thousands of dollars are more important than a few stray carts.On the other hand, if you don't need staff assistance with anything but checkout, then there is an abundance of carts, thanks to Menards putting shopping carts as a priority.Thank you, Menards. I found the same items at Home Depot for $1,300 cheaper. Without your horrible service, I wouldn't have saved money with a company that knows the customers keep the lights on..not a few shopping carts in the parking lot.
Colby Weavers: Trash employees and trash customer service. Most just walk around hiding from customers.
Christina Haesemeyer: Evan was great he helped us load all the river rock
Logan Polley: They must be stocking there freight as they take it off of my truck they take absolutely forever to unload. Been sitting in the dock for about 2 hours and they havnt even started yet
S G: Their inventory is way off on the building materials. So even if they look up the stock and claim they have plenty of what you need, after you pay and go out back to get it, you'll find out they don't have it. And BEWARE when going back in for a refund because they'll try to refund you for only 1 of the item instead of the 100 you paid for and didn't get.
james weatherman: Worst experience buying lumber was the manards in indenpendence can’t no help loading building materials went for deck package and they make ya go up the stairs and load it it all, won’t be back
Janet Moore: I’m super disappointed in the quality of washing machines that Menards is not backing and just putting it off on the manufacturer. Expensive one!!! 2 DIFFERENT repair companies and the brand spanking new washing machine still takes ALL DAY to wash one simple load. It’s unbelievable that Menards/Whirlpool refuse to exchange this for something that works! Customer service has been a nightmare with the 2 companies. The one star is only so I could warn you all to do your research carefully because they will not back their washer.
Lee Wilson: I had a problem with a uninformed employee about using my rebate check. Chad Bobzien The Store Manager Upon being informed of the situation took care of the issue expeditiously.Lee Wilson
B Fanning: We love Menards!! Always has everything we need. Family owned, friendly knowledge staff, clean and you get rebates on your purchases.
Wheels Holland: Found what I was looking for and was out of the store in under 10 min
Userun- Named: They have lots of grocery items I didn't expect. And I found sathers bags of candy on clearance for like .33¢ and you can't beat that deal.
Lazlo Layzlow: Always affordable
Scott Robison: Menards, funny name, serious savings. Menards, you can find it here. If you can't then it's somewhere else...we guarantee it! Menards, we're nothing like Walmart ...because we are a lumber and hardware business...oh I guess we carry food, and pet supplied and you name it we sell it so yeah Menards, alot like Walmart but without the freaks in crazy clothes! Menards, where it's ok to ask our employees for help. We aren't Home Depot or Lowes so go ahead, It's ok!Those are but a few ogmf the slogans I'd use if I were the menards CEO....and that's why I'm not.Menards...save big money at Menards...yawn!!!
Christi Hodill: I like shopping here whether I know what I'm after or poking around, I like the prices, and the staff are much more eager to help than the other big box stores. It is cleaner better organized than the other stores as wellI recently did a special order on interior stone and tile and was helped out by the manager. I have also returned a number of items and am impressed with how quickly they process it. Checkouts... again, are done properly and quickly, and call me crazy, almost cheerfully. Hard to imagine, but true. (they seem to have a younger and not so jaded crew)One quirk of the store to just look out for is the guards at the special order and bulk delivery gate entrance are very good at their job. When you exit, it feels like you are getting out on bond from a jail.
Nathan Sherer: They have just about anything you would need for your projects at a reasonable price.
Ken Byrd: First time in there and it was awsome vervy nice!!!
Kevin Marchant: Great variety of products! Great prices on many items! And that 11% back easy to process!
Jody Acord: I don't know what's going on today, maybe its just that spring is in the air, but we must have had 5 store associates ask us how we were doing or if we needed anything. Everyone was very nice and helpful.
Danny Hinrichs: Fast unload
Stephaine Billings: The staff at this location are great! Friendly, helpful and knowledgeable.
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Furniture store
2. U-niQeShop.com - Independence
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· 9 reviews
13701 East 35th St S, Independence, MO 64055
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Shelly Lawson: Obsessed with this place, and all the treasures they have inside!
Sarah Newell: We are hunting for pieces for our house and this place was an amazing hidden find. Owners/family were AMAZING. Friendly but not pushy, helpful, creative and the shop itself is bea-U-tiful.
William Swain: This is a really cool little store very unique and very much vintage lots of conversational items and absolutely not out of price range
Moxie Malloy: This is a great shop, owned by a beautiful family. So many fun and unique things to find in this one spot. A must visit! My number one stop for all my spiritual supplies.
Marla Maxwell: Very nice family owned business. Everyone was pleasant and the shop is so cute. Please support this black owned small business ✔👊
Lisa Cornwell: This place is really cute, lots of items, and priced correctly. The owner is very kind and talented.
Doug Palmer: Very asome store with uninic item's very helpful. People. Very low price's across from cargo .lorgo
Mary Case: The owners are amazing , so friendly and the stuff that they create is just off the wall awesome definitely check this place out you may find a jem
Sande Vieira: Love this shop. If I'm looking for a hard to find item,this is my go to place. Really nice creative owners can help you find the perfect thing, like my new loveseat.
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Home improvement store
3. Lowe's Home Improvement - Independence
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· 1564 reviews
19000 E Valley View Pkwy, Independence, MO 64055, United States
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Brandon Alexander: Bought kitchen appliances here, and every step of the process was painful and frustrating. We were notified of delivery times and they stood us up repeatedly. We would stay home to accept the delivery and NO ONE showed up or called. Each time, we made multiple attempts to speak with someone at the store only to be endlessly transferred, put on hold, and quite frequently hung up on. It was almost impossible to get in touch with someone willing to help.
Dave Lowry: Well stocked, handy
Kristi S: The employees and managers are so helpful and courteous, even with supply chain issues. They are always ready to help with questions and concerns. The customer service department is great to work with as well as managers.
Joe Oliphant: Terrible experience. I ordered a refrigerator and long story short it took four deliveries before I got one that wasn't dented. I had to drive to the job 20 minutes each way FOUR times on my days off over a three week span. I was told that I would get a little reimbursement for my time and fuel but have been passed around and around when I call to speak with a manager. I would get put on hold until the phone stopped ringing. I will never shop at your lowes again and will tell everyone I can to not shop there as well. Your customer is non existent in store and over the phone.
Patrick Oakes: I prefer lowes in general I think they have better quality products, I was disappointed I went to get mulch they wouldn't price match home depot so I left.
David McGonigle: I go here to get some wood..... And other stuff.
Dale Forrest: Have rarely ran into an issue with any Lowe's stores in the area. This one is up there on the list.
Opal Johnson: Great service, Chris the manager was very helpful, in assisting us
Monica Conner: Love this location
Nancy Lamar: We received amazing service the minute we walked in the door! An associate helped us find what we needed. Eric patiently helped us checkout!
Deborah Madison: Great selection
Chance Palmer: Went to return an item that said it had been inspected but was damaged. Waited 30 minutes for a manager, never showed up. Sent a code up front instead. Never offered a replacement appliance. Terrible service and policies
Catherine Hunt: The staff member at self check out was very helpful. Unfortunately the floor staff member was brisk and seemed to busy for a question
Andy V.: Customer service has really went down hill.
EV Morrow: I went in the greeter directed me where I needed to go and I found what I was looking for so delighted with my visit
Shari Freeland: Staff very helpfulWe were able to find a polystain there . It was a hard one to get. A staff person helped us at automatic checkout. She was very nice.
Wernex Wernex: They don't care about their employees whatsoever ever and have horrible management
Sylver Wolfy: I hate when businesses are lazy and don't put their holiday hours on Google. Google said they were open today so I drove 20 min here to discover they are actually closed.
Deborah Anderson: Usually have what I'm looking for, employees know where items are located. I love their garden center their plants are good quality!
Patricia Henry: Went to the garden center, the cashier and the young man who helped us load everything could not have been kinder or more polite. Great choices, great prices, great service.
Christi Hodill: well stocked, fair prices but not great. It's a big box store that I live very close to and try to avoid if I can.
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Home improvement store
4. The Home Depot - Independence
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· 1956 reviews
4210 S Lee's Summit Rd, Independence, MO 64055, United States
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Adryan Debey: Friendly staff and nice environment
Holly Darrell: I ordered a refrigerator from them to be delivered and assembled at my house.
Joseph Sousa 4: Great store. I rent from here all the time. Prices are great also.
Ⲇⲟⲛⲁvⲁⲛ ❹ (Don): Kendra is great
Shorty 1994: Store has lots of plant varieties. Although when you ask the workers about plants they are not knowledgeable about plants so usually they can't help you find what your looking for. Customer service depends on who's there really at checkout.
kevin horton (custom stone tile): Always a decent place! Ai as less a little crowded by checkouts.
Donald: Love it
Michael Bessler: They had everything I needed.Finally supposed are getting easier
Teddy Tompkins: This place has a really nice garden center with a nice selection of plants and gardening supplies. Only negative is that there was a really long line of people checking out and only one cashier.
vick swishem_3s: Went in to buy a couple power tools. No hardware associate in any hardware aisle. I asked another employee to page them so the case can be unlocked. I heard the page go out and I waited then waited then waited. 15 minutes later no one still has not showed up. Asked for another page and waited 5 additional minutes with no hardware associates appearing. I’m trying buy hundreds in power tools. Locked the tools up and no employees to unlock it to make a sale. 🤦
Laurie howerton: Nice people
Josué Cartagena: La tienda es muy buena, pero el personal es pésimo sin experiencia quería comprar una lavadora y secadora y no se que rollo con ellos estube una hora y media y no puede obtener nada a los 4 días fui a Lowe's y en medos de 15 minutos ya tenía lavadora y secadora comprada.
Teri Miller: Bought some great plants. Staff are always so helpful.
Yancy Walker: Buy most of our appliances here
Kerrie Baker: I ordered a refrigerator from them to be delivered and assembled at my house. When they arrived they were super professional and they were nice enough to tell me that the fridge I ordered would not fit in my kitchen properly and they were able to take it back for me. I appreciated their honesty rather than they just setting it up and leaving!!
M Beach: Need to get rid of self check out. Have more employees on the floor and at the registers.
Collin Smith: Audrey helped me load a lot of soil and mulch tonight, she was very helpful and friendly even though it was close to closing time. I appreciate how she did it all, and I would give her a raise, she's worth keeping around. Also the girl at customer service, I didn't catch her name, but she was very kind and even said she'd help load it herself if she could leave her register. 10/10, I will be back, and if I was in charge I'd give both of these kids a raise. They helped me above and beyond what I'd expected or hoped for especially an hour before close. Both of them went above and beyond, if you want to keep them working for you, I'd be giving them raises. I don't work for your company, I don't know what you can do, but PLEASE do the best you can for those girls. Their kindness and help made a world of difference to me, and I hope you use it as grounds to make a difference for them.
Jackie Sharp: Their monthly kid activity was very cute and my kids really enjoyed it.
Jose antonio gonzalez Gonzalez: Exelente
Trey Young: Just go to Lowe’s
Rena Annette Jones: Very good Home Depot as a whole. Very well stocked but don't expect great help from anyone under 30 years old.🙄
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Furniture store
5. World Market - Independence
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· 529 reviews
19900 E Jackson Dr, Independence, MO 64057
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autumn: Every single time without fail the short haired cashier is always gossiping to whatever poor girl is bagging my items that day. I have seen her yapp away to a girl carrying a large box when she clearly needed help with it and mouth off when another woman was moving things on shelves. Last week she kept answering questions that I clearly asked the young lady who was directly in front of me!😡 I try to avoid shopping on days when she is behind a register because she is always trying to fit 50 things in one bag. without double bagging! I know it has been a while since I have been in retail but I still remember enough to know this is NOT professional. I bought GLASS mugs and the second I got in my car I had to rewrap them and put them in grocery bags I already had because the only protection she gave them was a thin piece of paper she slapped on it. You could hear the glasses hitting each other when she gave me the single thin bag. it is ridiculous and I have had it! one star. last time they will ever see my dollar.
Lexie Shores: Always have the best quality products & a great clean store to shop in!
Andy: This place is so cool!!! My favorite is their mug selection!!
Tracy Mead: I love that I can order my coffee beans online and stop and pick them up!
Alex johansen: I always love the varied selection of new things I can try from around n d the world! Cute items to decorate with too! Always clean and staff os always so nice!
Stephen Green: Love their selections. Incredible wine, coffee, art, etc
Pamala Johnson: This store always surprises me with the products they carry. Very unique products. People very friendly.
Samantha Shivers: Love it here, they have snacks that I love that I can't find anywhere else!
Valerie Linger: I placed an online order to pick up at the store. 25 hours later no email that my order was ready so I called the store. They had no record of my order and I was told to call online customer service. Apparently even though my order was placed it didn’t get downloaded so the store could fulfill it. I had to wait on the phone for the customer service representative to place the order again. She could not apply the 10% discount nor my $5 reward. She gave me a case number and told me it would be 3-5 days before the refund would process back to my credit card. What a hassle. I could have shopped in the store in less time. I won’t be online ordering again.
Ruthie Becker: Absolutely love World Market it is my go to for all my foreign foods. My Daidí is English/Irish and loves his yummies. Nothing like some Branston pickle with a ham and cucumber sandwich, and then have some sweets.. Licorice Allsorts, Jelly babies or a digestive biscuits !!🙂💖
James McBee: Always look forward to browsing the holiday selections!
Nikola Tristani: They have every kind of chocolate orange.
Joe Dangelo: Foods from around the world, good wine selection unique gifts, and things you can't find anywhere else.
Gwenda Bruhn: First time ever and I fell in love. I will return to shop some more before Christmas.
Keith Stoner: Decent chachke cache.
Chris Chubick: Find a shop in the employees are very friendly and helpful
Kris: Who doesn't love World Market?
Julie Danelle: Love this World Market! If they are ever out of what I am looking for, they will order it for me :)
Kimberly Hughes: I love all of the different kinds of candy and chips they have that you can't find anywhere else.
Russell Primeaux: Treasury of the bizarre and elegant.
Anne JeanetteX: Found lots of cool things here!! Want to come back and shop for decor for my new apartment.
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Home improvement store
6. Truman Heritage Habitat for Humanity Independence ReStore - Independence
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· 478 reviews
505 N Dodgion St, Independence, MO 64050
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christy keen: First the good-store was immaculate, very clean and organized. Now the bad-the manager was so RUDE and judgmental. Hey, pal, you don't know what people are going through and nobody wants your opinions on the way they talk or act. Shut up and do your job instead of hanging around handing out your preachy opinion on things that aren't your business. I will NOT return to this location. Go to Blue Springs-better items and much better workers.
Justin Metz: Even though this is one of the smaller restores I have been to it had everything that I personally was looking for. Included brand new gallons of paint in the colors I needed, Dome light for my bathroom, Non smoking signs for my new business, And random other little accessories I was looking for. All around it's a bit of a drive depending on where you live in Kansas City but it's well worth it!
Tisha: Truly love this store! Not just because I am part of the new management, but also because I know that I am working for a good mission. Our mission is to help end poverty and help our community. I enjoy seeing all of our customer's, because they too make it all worth while! Hope everyone has enjoyed the changes we have worked hard to make, becausei it has been alot of fun. So thank's so much for coming in, and I'll see ya next time. We have great stuff coming in everyday so you won't want to miss it!
Larry Smith: Great place 👌👍🙏 great people
Duane Rathbun: A great group of people. We purchased paint and a hutch on this trip.
Debra Felderhoff: I have rental properties and frequently shop at Habitat. Today, I bought four oven heating elements and 4 refrigerator water filters. The elements were 1$ each and the water filters were 2$ each. What a buy. I also bought a large box of nails for our automatic nailer for only 10$. Paint roller covers and tray liners very reasonably priced. I love this place.
Nicki Wagner: Great place
Christy E: I am amazed! We found the piece of oak flooring we needed to repair a spot! Nice staff.
Kevin Ryan “KCLoud816” Treece: Great bargains for your household needs. Everything from windows doors furniture and bathroom fixtures
Danny Bland: Great
Diana Taylor: Oh my goodness!! Found a bunch of really cool Halloween decorations and since they were out of season got a fabulous price!! And the folks working were just awesome!! I'll definitely be back!!
Lisa Slater: Great place for the things you need to fix or repair around the house. They have lamps (25¢ lightbulbs too) doorknobs, hinges, paint carpet tile doors windows furniture tools phone cases. Tools, electrical stuff. Goes on and on. Friendly staff to help as well.
Jay Ridenhour: I went in there just to check the place out. Next thing you know I had a full cart. They had a variety of stuff from tools to furniture and paints and all kinds of stuff. I'll definitely be going back.
Paul Kirkendall: Truman heritage habitat for humanity is a great place for finding gently use furniture they also sell recycle ♻️ plumbing fixtures kitchen sink fixtures bathroom fixtures such as toilets and bathroom sinks and etc if you're needing any type of items to pick up your home with and you need it done budget friendly they can hook you up like I said they carry furniture couch chairs dining room sets and they're all at a great fair price plus if you got any household items that can be recycled they'll take them in.
Freddie Wilkerson: This place is AMAZING!!!!! They really care about the community and they went above and beyond for my family and I am forever thankful for all they do and the awesome staff who work there I was able to furnish our home thanks to them and it is nice not having to sit on the floor some of the guys helped me back up the u haul and get it loaded so Again thank you for all that you do you all rock and the community is a bit better because of kind caring people like you
Anne Buesing: Friendly staff and decent prices.
Trisha Morrison: They have good prices but you certainly get what you pay for.
Jaimee Moody-Wright: Pretty small building, limited items. Pricing is decent, better than thrift stores if you're looking for furniture. Cheap building supplies like tiles, doors, and such.
Ken Ashley: Good place to get used stuff
Robert Gibson: Awesome store with great prices. This was my third time shopping there. They had many new items including furniture
Samuel Richards: They have good prices and good products. You never know what you're gonna find that's always a surprise
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Home goods store
7. Kirkland's Home - Independence
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· 69 reviews
18813 East 39th St S Suite 2144, Independence, MO 64057
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Warehouse store
8. Costco Wholesale - Independence
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· 4777 reviews
19040 E Valley View Pkwy, Independence, MO 64055, United States
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Hardware store
9. Westlake Ace Hardware - Independence
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· 792 reviews
415 E US Hwy 24, Independence, MO 64050, United States
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Furniture store
10. Bob's Discount Furniture and Mattress Store - Independence
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· 398 reviews
19120 East 39th St S, Independence, MO 64057
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11. KC Discount Merchandise - Kansas City
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· 6 reviews
3710 Independence Ave, Kansas City, MO 64124
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