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Cosmetics shop
1. SEPHORA inside JCPenney - Lee's Summit
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· 35 reviews
990 NW Blue Pkwy, Lee's Summit, MO 64086, United States
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Cosmetics shop
2. SEPHORA - Jackson County
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· 251 reviews
Nichols Rd #424, Kansas City, MO 64112, United States
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3. SEPHORA inside JCPenney - Kansas City
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· 32 reviews
8100 N Flintlock Rd, Kansas City, MO 64158, United States
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4. SEPHORA - Kansas City
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· 145 reviews
7201 NW 86th Terrace, Kansas City, MO 64153, United States
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Megan Parrott: While the store is presentable and has a well amount of product in stock, the employees are not very helpful. A few times I’ve been in I’ve been greeted. But most times I am not. If I’m being greeted, they never offer to help or ask if they can help me with something (which I don’t expect if they are busy). After browsing around, it is often hard to find someone or get their attention to assist me. When I need help, I have to take a few laps to find someone available to help. After asking for help, they usually respond with “I’ll be with you in a minute,” and they never seem to help me.
Polly Weist: Crystal helped me this afternoon as I shopped. I needed help and had questions on multiple items including foundation and bronzer. She was patient, knowledgeable and super helpful. Great customer service!
Ally Gordon: My place to go to
Kieana “MoMo” King: They always carry GREAT products
Jordin Dunkeson: Crystal was incredibly knowledgeable on all things skin care! Will definitely be going back when searching for something new! Thanks for all the help Crystal! 😘
sydni c: Amazing experience! Krystal the manager helped us with our needs and had an amazing personality. Will be back soon🤗
Preston Smith: Bleach Blonde guy was very rude, me and my friend went in there once for birthday shopping and he was very rude when talking to us and watched as if I was trying to steal because I wasn’t a woman.Went in there again tonight and my girlfriend was looking for a certain makeup and she pulled the drawer open not realizing that it was “only allowed for employees” and he got snappy because she looked. I understand it being for just employee but it was the way we were informed very rudely. Makes me and my girlfriend feel very unwelcome. This is something that’s should def be reviewed. Was also very rude and sarcastic checking us out at the register.
Bruno Guimaraes: Great selection, friendly staff.
Kimberly A: Nice Sephora, good selection
Crystal: McKenzie and Emily were incredibly helpful last time I went to the Zona Rosa location. I have always had a great time at Sephora, but they gave me such personal attention and helped me find what I needed!
Donna Bowen: My first at store bought Fenty and Mars
Chris Kane: Staff was extremely friendly and helpful
phuong: A lot of things went up in price. The girl at the checkout seems so disinterested in her job. She was very nonchalant when I asked her questions, like she did not want to be bothered.
Diane Slayden: Sales associate was fantastic!
noraa ghanim: one of my best places
C Spencer: I went to Sephora to pick out a new full-size bottle of cologne that I had a sample of. The lady that helped us was super professional ànd extremely helpful. I really enjoy shopping at Sephora for men's fragrances.
Chris Hyatt: Was a little disappointed they didn't have what I wanted.
Breanna Gaines: Michael is the bomb seriously thank you for hooking me up ! ❤️👌🙏🙏🙏 it was my annual birthday trip to sephora and I felt very spoiled
Legina Smith: Love the makeup over priced for sure
Shelby Bertini: Very helpful staff and clean location! Love their new store front in Zona
Josephine Clark: We were helped by this wonderful person Erica. They helped us find creams and powders for my mother. She was also able to find a lipstick that I love. Very helpful 10/10
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Cosmetics shop
5. SEPHORA - Leawood
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· 112 reviews
5056 W 119th St Space #300, Leawood, KS 66209, United States
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Lilianna Partelow: Helpful employees. Always there to help and like to have a friendly conversation.
Nicole: No one knows what their doing. Most everyone is nice except one of the girls checking me out.
Kaci Schultz: I love Sephora but my experience yesterday sucked. I usually have my stuff shipped but I needed foundation asap so I did an online pickup order. Never again. I walked in and didn’t see an area designated for pickups so I stood in line at the checkout counter. The girl behind the counter was unbelievably annoyed that I was in the wrong spot and told me to go to the front corner. As I walked towards the front of the store I saw the “online pickup here sign”…maybe put that sign so you see it on your way in, not on your way out. The lady who helped me at the pickup counter was either a shift lead or manager and was even more annoyed to help me than the other girl. Mind you I spoke less than 10 words while I was there…I wasn’t being rude or needy, I just didn’t know where to go. Teach your employees to smile, maybe say “hi” and “thank you” to customers and at least act like they like to be there.
Serina Rowan: This location caters to those who look like they have money. So because I came there from the gym, all tattoos showing and post gym hair...I didn't have value.
Manmith Reddy: Good Serive
Karli Hernandez: I love this Sephora! Every time I come in, I feel so welcomed. Some of the ladies here know me and they treat me like family. I feel like I am shopping with my besties when I shop here. So many compliments and warms welcomes EVERY time I come here. This is the only Sephora I will go to!
Tessie: I like having the option of going into a shop when I need to. But doing my shopping online with Sephora's finds me with extra goodies. This shop at Town Center isn't very giving. And if you are neurodivergent. Word of warning. They have a HIGH-TALKER that works there. And she only has one volume. Wear your earplugs. You've been warned... You're welcome.
Austin: Came to check out the new Glossier selection and not very much was in stock at all. We were looking in the overflow sections underneath the display and one of the associates kicked it shut after coming to ask if we needed assistance. A bit rude if you ask me. After we mentioned we were trying to see if things were in stock, and mentioned they're not a big fan of people opening those cabnets. It's soured our shopping mood and we put back the things we were going to purchase and left.
gena dvorak: One of the workers, Alyssa is phenomenal and has great customer service!!!
Dustin Vaughn: Really helpful staff.
Mario Moreno: Good place to get makeup for the wife
kinnedy keating: I really like Sephora. They sell great products. Unfortunately i’ve had two bad encounters at this store. I have no desire to shop there anymore.
Jessica Halford-Crapo: This store is everything! I love this store for their good prices
mje006: Spent half an hour waiting to be helped, and no one helped. People were walking around, and one person finally asked if we needed help, and she called someone to come help us… and no one came. It was annoying and frustrating.
Jasmine Jones: Employees tip bait delivery drivers
Shay McField: I think they thought that I was planning to steal something?!?!?! As if.I went to seek out a particular fragrance that was listed as being available at Sephora. I don't like to blind buy fragrances if i can help it. Upon entering the store I was greeted and escorted around. Now I could read this as being attentive to me as a customer but no one else was getting this level of attention and/or monitoring. The rep would ask others if they needed help but only to that extent for the most part the rep stayed by my side. At one point there was another store rep in the area along with the original rep and there were plenty of other customers to assist but I was VIP. It was said that fragrances is their area of expertise but it doesn't seem that they could hold a conversation about notes or types of scents like gourmands, florals, aquatics, spices, etc. Eventually they backed off and I was free to explore my interests but low and behold when I was ready to leave the same rep was guarding the door as if ready to pounce if the sensors were triggered.Well, when I do find what I am looking for I won't purchase it from Sephora.
CHRISTIAAN LEYVA-SHAGOVAC: Always great service in every sephora I go in.
Verne' Anderson: I received great service from the ladies in here!
Grace Perry: For starters I’m frequently an online shopper as I feel more comfortable locating products online. That being said, I had the pleasure of being helped by an associate named KIRA today. Not only was she incredibly knowledgeable about all of the types of products I was looking for, she took the time in a busy store to answer any questions I had and walk me through finding each individual product. My hair situation is a disaster and she made me feel less alone explaining her own hair healing process; made me feel completely at ease and heard. I will be back to talk to her about the products as I feel like I now have a familiar and understanding face there if I need assistance. I am in customer service and these employees are fewer and far between to find. This is the type of woman/employee that every customer wants to meet. Thank you, KIRA, for the incredible experience. You represent your company better than than the products they sell.
Leslie Seibert: I walked in needing help finding products for my upcoming hiking elopement! I rarely wear a full face of make-up - certainly not while hiking - so I was looking for some specific direction. I wanted waterproof, sweat proof, long wearing, yet natural looking products that would be easy to apply myself for an elevated, photography ready look.The store was quite busy, yet several Sephora workers were immediately welcoming and showering me with congratulations. It was notably impressive the way the entire Sephora team worked together to care for its customers. I was promptly paired with Taylor as my personal shopper, and I couldn’t have been placed in better hands! She was incredibly knowledgeable and asked all the questions while thoughtfully selecting products to suit my unique needs. She was also delightful to work with and gave me tips on how to successfully apply each product.I’m incredibly grateful for all the help and genuine well-wishes from Taylor and her team. You all are the best!
Tayon Jackson: The manager here is a mess! He acts like he wants to help black people only to watch us. He stood over the employee as she helped my mom to make sure She wasn’t getting any discounts but he surely didn’t do that to all of the white customers she helped. The cashier was actually trying to make sure she didn’t have anything She could use on her beauty insider account since She had been in there so much and she knew my mom had been celebrating her bday since she had to use her id to pay with her Sephora card. We only got the perfume because we felt so bad for the cashier and knew she probably felt like the slave master was watching and we didn’t want her to miss her sale or have any retaliation from him. I’m sick of this and the little one day training didn’t do nothing. I wish Rihanna would take her product out of this chain. We spent over 300 in this store in 2 days and this is how we are treated . I tried to let it go on Sunday when he was peaking around corners watching saying maybe it’s just me but clearly it not. Thanks for the awesome bday sephora. I really hope the cashier can find something better.
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Cosmetics shop
6. SEPHORA inside JCPenney - Lenexa
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· 12 reviews
11801 W 95th St, Overland Park, KS 66214, United States
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7. SEPHORA at Kohl's Lee's Summit - Lee's Summit
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· 2 reviews
1820 NW Chipman Rd, Lee's Summit, MO 64081, United States
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LaReese: Rude workers, do they have the highest turn over or what? Waited while one was helping a customer, and the other was putting products away. I politely asked could she assist as there was a line of people waiting. She “politely” told me she’s busy! Don’t come here.
Emma M: Pretty good store, don't know why people are complaining in the reviews? It's like they never worked in retail and don't know how busy it can be behind the scenes. They also can't control what products come in because that's done by the warehouse, they choose what to send to what stores and isn't up to the workers. If you want the products so bad then go online and buy it and ship it to your house/apartment, etc.
tequila queen: 1. To those who are complain about them being out of stock or taking to long to get your oder shut up the world doesn't revolve around you people buy the products stop being stupid also they are helping other people so yeah you can wait impatient selfish hag learn to be considerate until you walk in their shoes shut your mouth no one wants your opinion.
C.K. C.K.: Consistently out of product. I don’t know why they can’t keep things in stock when they know how popular a product is. Order more.
Jennifer Okafor: why does it take 30 minutes to get a pickup order ?
Analise Nowak: WHY CANT THESE BUSINESSES SIMPLY UPDATE THEIR HOURS SO PEOPLE DONT DRIVE ALLLLLLLL THE WAY HERE TO FIND THEM CLOSED?!?!?!?!
Changes Me: Great customer service, they helped each customer personally.
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Cosmetics shop
8. SEPHORA at Kohl's Metro North - Kansas City
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· 3 reviews
8500 N Madison Ave, Kansas City, MO 64155, United States
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Matthew Myers: One person helping one lady for the entire 20 minutes we were there. On to spend money at Ulta instead
HeIsMySpaceDad: Its a smaller location with a lotta theft and employees clearly do little to stop that
noraa ghanim: three stars cuz you have to drive all the way just to return an item to specific store, you can’t return an item to any sephora cuz the other sephora stores doesn’t do with returns
Jessica Thompson: I just stopped in to check it out, and was greeted and helped by Lindsay; who’s helped me before at the other sephora, she was amazing and so so helpful!! She went above and beyond to help build me the perfect routine! Thank you!
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9. SEPHORA at Kohl's - Liberty
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· 1 reviews
8540 N Church Rd, Kansas City, MO 64157, United States
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Cosmetics shop
10. SEPHORA - Lenexa
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· 130 reviews
11731 W 95th St, Overland Park, KS 66214, United States
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Perfume store
11. Perfume Gallery - Independence
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· 87 reviews
Independence, MO 64057, United States
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12. SEPHORA at Kohl's - Overland Park
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· 2 reviews
11585 Metcalf Ave, Overland Park, KS 66210, United States
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13. SEPHORA inside JCPenney - Overland Park
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· 22 reviews
6901 W 135th St, Overland Park, KS 66223, United States
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14. SEPHORA at Kohl's - Shawnee
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· 1 reviews
15500 Shawnee Mission Pkwy, Shawnee, KS 66217, United States
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15. SEPHORA - Kansas City
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· 46 reviews
1847 Village West Pkwy Suite K-117, Kansas City, KS 66111, United States
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16. SEPHORA inside JCPenney - Kansas City
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· 18 reviews
10904 Stadium Dr, Kansas City, KS 66111, United States
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