Best Public Medical Center Independence Near Me

Peggy Accomando: The nuses were very kind and helpful, I had my knee replaced they got me up right away ,I thought it would hurt alot but it didn't. I would go there for anything in the future

Rebecca Chappell: Since I am claustrophobic I dreaded getting an MRI, especially since I previously had a bad experience with one. It was my good fortune to have Anna as my technician this time around. She made a world of difference in the way she handled the process from beginning to end. She kept me informed of each step, encouraged me and showed sincere empathy for me, the patient. Thank you Anna!

michael c: Received outstanding care in the ER for hand laceration despite a packed ER. Jenn, NP stitched me back together with steady hands and Bianca, RN were both rock stars in providing care. 5 ⭐️ . Thank you again.

Arquetta Fell: My experience for 7 days with the Icu and hospices staff was Amazing regarding my mother.

V Martin: It was great. No issues.

Jennifer Nichols: It was better then I thought it would be, but, I feel like I wasn't really even treated I saw one person when i was checked in just to sit in a chair and get x-rays no one really evaluated my injury I saw mainly a nurse. I mean the staff where very nice from what time I did see them, bit it sure didn't feel like I was receiving any kind of care.

Katie Conyers: The only reason I'm giving a two star rating instead of a one star is because the nurse practitioner and final nurse of my visit did seem to care and want to provide help.I was in the ER for over 8 hours for severe abdominal/ovary pain. In that time, I never was moved to a room. After I went through triage, they moved me into another waiting area full of other post-triage patients. Not only was it incredibly uncomfortable, especially already being in abdominal pain, but there was no sense of privacy. Any and all information from registration to medical news, was given in front of everyone in the waiting hallway.I needed to have a CT scan to try to determine the cause for my pain. I got the scan in a timely manner, but then proceeded to sit there for over 3 hours before a nurse finally decided to investigate why they hadn't heard anything. Apparently someone had forgotten to submit my results resulting in the lengthy delay.At the time of triage the nurse practitioner said she wanted to start me on an IV of fluids and Zofran. Once I was finally called back to see the NP about 4 hours later, she wanted to know if I was feeling better after the meds. That was the first opportunity I had to mention to anyone that I never received the meds she prescribed FOUR HOURS EARLIER. No one came to check on me in the waiting hallway once the entire time I was there.My final complaint is about the "paramedic" that did my blood draw and put the the IV port in. She was so busy talking with a coworker about when she was going to be off and what she was going to do that she could hardly give me time of day. She roughly stabbed the needle and then proceeded to have to dig around trying to hit the vein. I don't have scientific proof, just the opinion from a physician at another ER that I had to go to a week later, that the rough injection has now caused a superficial blood clot in that arm.

Donetta Moore: As always, very caring and kind people

Natress KELLEY: As usual, good patient service.

Isaiah Mitchell: This place is not good

Brenda Tillery: Competent and efficient staff in Emergency Room & Radiology.

Maya Dotson: The medical staff are friendly but this last visit I felt when being discharged I was being brushed off/ hurried to get me out. Nothing was explained regarding results from my ultrasound/ x-ray. Just shown results were in my discharge folder. I had to ask what to do about my swelling behind my knee. At this point I'm dissatisfied with Center Medical Center as a whole including their ortho doctors. I will be seeking care in St. Louis I know I will get the proper care there. I will say the ER follow up scheduling department has been great trying to help me schedule follow up appointment.

Vicky Combs: In my most recent experience there on May 16, 2023 the level of incompetence in the clinic where I was sent for my procedure was down right dangerous! I will never go to Centerpoint again, am in the process of having all my doctors changed to the KU system, and will be happy to explain in great detail why the situation at Centerpoint was so dangerous to anyone seeking the information.

Mike Smith: My visit was just fine everyone working there really helped me and I am feeling much better now

John Dold: The doctors and nurses were wonderful. The Physical Therapistswere great. Very very happy with the care I received.

Ellen Jackson: Staff was great. Procedure was easy and technician and nurses were awesomeThanks for taking such good care of me while I go through treatment. God bless you all

Mike Wheeler: Professional always

Norman Roy: Every time we have used Centerpoint Medical Center... the care has been outstanding. I can not praise their efficiency, professionalism and kindness enough.

Kelly: I spent 5 days in ICU From May 21st.2023 to May 26th. 2023. The Nurses, Doctors, Physical therapy was all nice, respectful,care giving people. They save my life. They were all excellent.. Thank you, Kelly Anschultz

Lisa Parker: Nursing/techs were amazing. 6th floor took awesome care of me! Caitlynn, Jonna, and Sam were amazing.

Jason Perry: The nurse that seen me was super knowledgeable and made me feel super comfortable. The front desk ladies were nice and made checking in fast and easy. There was no judgement from anyone there for why I was there which was awesome.

Angelica G: Phone was answered promptly, with courtesy. The person helped me with my questions, offering more information than I asked for. This extra bit of information solved my problem. I was in and out quickly and everyone was so friendly!

Caden buckner: Great experience getting a TB test for work. Was in and out in 5 minutes. I never got the name of the nurse who helped me, but she was awesome!

Tiffany West: Place was clean, staff was friendly, professional and efficient.

Tahdi Moore: Everyone was super nice and polite

Alissa Potocnik: Quick and efficient, very nice staff, Genevieve is excellent!

jose bello: exelente atencion

Al Monk: Doctor and staff were very helpful and polite. Would recommend this place to anyone who ask about it. Thanks for the info and professional advice 👍

Mahogany Batiste-Ellis: It was fast and the lady that I was working with was amazing

Anna Marie: Everyone was friendly, professional and courteous

Ehalid Dinkane: Fast, friendly, and efficient. Excellent communication.

Grace Alexander: Got in with quick service, helpful staff. Was not harassed about wanting religious explanations.

Raja Reed: Covid testing was quick and painless.

Teri Mayo: The clinic was fast, polite, friendly, and knowledgeable.

Joella Bennett: Wonderful people so sweet too!

Nancy Dangl: Realmemte recomiendo este Centro de Salud, la atencion es muy buena y todos son muy amables

Levi Smith: Friendly, efficient, informative, and welcoming. Went out of their way to accommodate myself and others.

Brian Villers: I needed traveler’s vaccinations for an upcoming business trip and was thoroughly impressed with everyone at the Jackson County Health Department. Everyone is incredibly nice and all of the nurses provided additional insight and recommendations for my travels abroad. Highly recommend!

GtrPkr 24: Very helpful and lightning fast.

Lindi Rogers: Great service, friendly, quick and knowledgeable. Thanks!!

Erin Gill: They are currently forcing my husband to wait literal WEEKS on lifesaving heart surgery because their dentist refuses to perform oral surgery that he needs to clear an infection before surgery is safe for him. We were first told we needed clearance from his surgeon, which the surgeon provided, and were then told the dentist wanted him off his blood thinners for three days before surgery and they would call him the same day to reschedule. My husband had to call them, only to be told the dentist "doesn't think it should be her decision how long he's off his blood thinners" (interesting, since she was pretty confident about it earlier this morning), and they're waiting on someone named "Mr. Dickson" (no one can tell us who on Earth Mr. Dickson is) to decide that for her. Meanwhile, my husband's risk of a recurrent heart attack or stroke increases by the day while they keep dragging their feet, but as long as no one swears about that over the phone, they're apparently fully comfortable with that risk, as well as the extended hours I've had to take off work to be there for sedated surgeries that wind up not happening. Do not recommend AT ALL.Update 10/24/22: "Mr. Dickson" is evidently "Dr. Dickson", and has scheduled an appointment with my husband for Wednesday at 2 pm, despite the fact that he has already had the required oral surgery after going in to this office and refusing to leave until someone explained the situation to him, at which point they magically produced a same day appointment. It's also worth noting that the entire reason my husband even needs this heart surgery is because Swope previously dismissed his active congestive heart failure as a simple respiratory infection, so there's that. I stand by my original comment that I wouldn't seek treatment here if you value your health.

Monail Cole: We had an emergency situation and Delania at the front desk was very patient and helpful with getting my son in to be seen.

Dawn Dawson: No walk ins, have to make an appointment, and is a minimum co-payment $25 & up.

Laura Bryant: I have tried for 10 days to simply get a refill on a prescription! Rude...nasty...unprofessional office personnel.

Michael Nichols: Waste of time and money.No mention of "limited walk-in appointments" by receptionist when we called to schedule a visit. Wasted money to get there on a uber and not be seen to go to the hospital ER instead.Avoid this joke of a "medical facility" at all costs.

Trina: I went to the dental side, everyone was nice and did their job perfectly. I saw doctor Pellengrino and she was awesome. I would rater higher if I could!

shelli miller: The front desk doesn't care about who's here 1st it's the rude people that jump out of their cars and jump in line knowing you were here, but front desk just sees 1st in line smh so I don't get seen? it's not good

jen appell: Every single interaction with staff was fantastic. I arrived early to fill out paperwork and the staff got me in swiftly. I was met with care and compassion at every turn. Honestly couldn't ask for a better experience.

M H: Was told my bill would be 25 dollars. Got my bill in the mail and it’s 218. The reason I went to swope in the first place was because I don’t have a lot of money. So they lied to me. Not only that, but I waited over 4 hours to be seen for literally 10 minutes, maybe less, because all I wanted was a doctors note for my work. Absolutely horrible. Will be disputing this bill, I am not paying that much. I could’ve went to an actually good doctor for that. Like an urgent care. Should’ve just done that to begin with. It’s sad that less fortunate people are treated like this.

Michelle Flemings: The receptionist is trash. I mean she is not professional at all. They will turn you away with no antibiotics. I promise. It’s looks like a place with a high turnover of employees. I have gotten my back molars taking out. They do not provide any antibiotics or anything for pain. It has been two month since I had the surgery and I am still in pain. Now I’m starting to have my ear hurting me behind the same side my two teeth being pulled out from. I do not recommend this place for great quality. Find somewhere else more decent with greater staff.

philo caly: we called 3 DAYS ago and they told us to come in at 7 am today, they didnt open the doors til 7:30 then turned away other people that also said they were told to come in at 7 for a walk in because they have 1 spot open in the afternoon.

Ryno: The only reason I gave this place one star is because it was not possible to give them negative Stars they lie they do not care about their patients even when you pay them. I have been 2 months without teeth in my head and since they decided to leave six on the bottom I can't even chew anything. I call almost everyday to see where they are with the dentures that I paid over $1,000 for. Do not go to this place!!!!!!!!!!!!!!!

Don Underhill: Real sad when you wait a month to get in to see a doctor and think your going to get some help only to be handed another appt 30 more days out!!!!

Amanda Hardy: Not very good was waiting 4 hours still waiting and I can see my kids back tooth and she said she can not see it this is a sham I don’t thank I will ever come back again some thing needs to be done I have never waited this dame long my kid is in a lot of pan I have been here since 7:30and it is now 10:45am I am pist

Gina Ward: I see Dr. Naiomi Jamal, at the Independence office. I REALLY like her!! I recommend her!!

victor cromwell: Great place for families or anyone who needs minor health care. The staff is both friendly and helpful a clean safe place to bring children and the elderly a very convenient clinic right in our neighborhood just right down the street it's not like most clinics much nicer can't say enough about the staff so if you live here or just happen to be in the neighborhood and need care stop in and see for yourself

Alondra Jaimes: Tried to call to make an appointment, and I was transferred more than 3 times. After the 5th time I was over it.

Rachel Smith: Was skipped not once but twice from the callback phone queue. Was 2nd and 3rd then called about 5 minutes later and was 11th and 16th in line, never got the 2 calls I should've. Kansas city location called back within 10 minutes the 1st time I was in queue with them.

Stephanie Njisevynse: Long 3 1/2 hour wait then told they'd x Ray me then bring me back out to the waiting area for another hour while they went to lunch...never again

Eddie West: Better off going to an animal hospital

ashley morgan: I had a great experience today. Front desk was very friendly and helpful. Kelby Schroeder was great. I felt heard I felt like I have a say in my care. I felt like she is working with me instead of telling me. Totally different experience from the Blue Springs office. Where the front office is rude along with the uncaring doctor.

Jacob C: Dr Jayne Bumgarner is the best primary care physician I have ever dealt with. Thorough and great bedside manner when I have seen her in person, and allows the option to message her for non urgent issues and responds quickly everytime. Cannot recommend Dr B enough

Blake Swearngin: They never answer the phone. If you stay on the line it will eventually hang up on you while you wait. Just trying to get some health care here but nobody ever answers.

tanya fowlkes: The office staff was rude, unprofessional while trying to be set up as new patient. If that is the care they provide upfront. Don't want to be seen there. Will look for another doctor

Chris Nunn: Elegant dishware that adds a touch of comfort to your meal planning.

Rudder30: Saint Luke's sent me a Text reminder and sent me to the Dr. Office in Liberty, which was incorrect. The people at the Liberty office were really nice and apologetic for the miss information. I call the Independence office and told them what happened, they said they couldn't get me in for two weeks. This was their fault, they didn't apologize or anything. I took off work to do this and they didn't care. Also if you notice the Independence office doesn't update their web site for what doctors they have on staff and also their voice message is incorrect. One doctor has been gone over a year and he is still listed.

Brandy Nicole: Updating my review because Dr. Werth is no longer with the practice anymore. I am now seeing Dr. Hamo who I love already. All of the staff is really friendly and helpful, and they call in refills the same day usually when I leave a message on their machine. Recently, I had to call them because I was not feeling well mentally (crying hysterically on the phone) and they returned my phone call within ten minutes and got me in for an emergency appointment to see Dr. Hamo. I appreciate that they prioritize mental health calls as much as they do medical emergencies. Dr. Hamo took his time with me and listened to my concerns and how I was feeling even while I was crying my heart out and discussed ways of coping with stress.It's nice to know the staff at Saint Luke's cares so much about their patients because that's honestly few and far between in healthcare nowadays!

Mary Hennessy: I like Dr. Guerra very much, would honestly give him 4 or 5 stars but the support staff leaves a lot to be desired. They are short with you over the phone and also in person. If I could see him without going through those individuals it would be much better!

Joe Hillebrand: Dr Werth always takes time to listen to my concern and is always reassuring. I can email him directly with questions. His nurse has always returned my call same day if calling by noon. The appointment side can use a little improving. I don’t think they always try very hard to work in an appointment. However, we have used the walk in clinic at the Saint Luke’s East hospital location

Timberley Hidalgo: I called very sick today, fever and head cold. Receptionist said leave message for nurse to call me in something, I did at 8:45am, I called back 9:30am, never heard from nurse for Dr. Guerra, I asked for another doctor, she said I must wait for nurse, no appointments available. She at least should of told me about St Luke's Walk-in clinic in Blue Springs. I waited to 1:15pm, nurse never called me, and this receptionist told me about Blue Springs clinic. They need train schedules better!! I'm very sick. At 1:45pm Nurse Amy calls leaves message, doctor out today, she has appointments tomorrow, while I just called earlier they said nothing till Friday. This place is a Joke!! Plus she said I should go to Hyvee for St Luke's walk in clinics. Why no one tell me this this morning, after I waited all day! Tired of this doctor office, looking for new doctors office!

mike Dines: Love my doctor and staff but at Luke's has everything so understaffed that a simple thing like seeing your doctor becomes this huge undertaking. Terrible. When I need my doctor I don't need her w month from now. Very frustrating

russell burton: Very rude to begin with. Got chastised for not regularily being there for a pro time. What he failed to remember was that he cancelled my last appointment 3 or 4 days before the appointment. When i brought this fact up he kicked me out of the office. I thought for sure it would be snowing outside from all the snowflakes.

Laura Shafer: I have been a patient for 25 years since Dr Steiner was practicing at Family Health off of East 24 Hwy. I appreciated the friendly and helpful office staff there. When I was sick they could usually get me in the same day. Ever since he moved to St Luke's Primary Care I have been disappointed. The office staff is rude and unprofessional in person and over the phone. (like mentioned in several reviews)Dr Steiner retired in Dec 2018 and I knew I was going to have to see a different doctor. I was sick a week and a half ago so I called for an appointment and they said I couldn't make an appointment because I hadn't seen a new Doctor yet. I ended up having to go to the emergency room with pneumonia. I was told to make a follow-up appointment with my PCP. I called on Monday and they couldn't get me in until Friday. The women that checked me in said my insurance card did not go through. I told her that my husband had just retired and we were going on cobra. I called the cobra office and they said it would take 7 to 10 days to put my payment in the system. The office staff didn't even try to help me. They didn't ask if I could pay out of pocket and when my insurance paid them they could reimburse me or any other type of arrangment so that I could be seen. I have always had insurance and what insurance didn't cover I paid.I only wish I could give them a zero rating.

Alli: Dr. Bumgarner is an amazing doctor. She actually takes the time to listen to your needs and I am always happy with my visits when I come to see her.

Lisa Stutts: So far my only complaint is how difficult it is to get into see someone. There typically is no availability to see someone the sameday if you need to get in right away for a problem.

Kelci Stephenson: I love the doctors here, but the front desk staff is consistently rude and inconsiderate every time I deal with them. They also make no effort to keep your privacy when speaking to you. If it werent for the doctors here, I'd go somewhere else just because they're so off-putting.

glenn Smith: Great and efficient staff, very comprehensive medical group!

Sandra Hedges: Love the doctors, and back office and front office staff. Very concise, helpful, friendly, and efficient.

Mr M: It's pretty calm there. Haven't had any bad experiences

Lance Warman: Unprofessional and rude.