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Passport office
1. Travel Visa Pro Kansas City - Jackson County
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· 6 reviews
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Cameron Corwin: While it is pricey, they deliver a great service. Got the concierge and 9Day processing. Came in 6 days. Amazing. Thank you!!
Es Ri: 499 dollars to get passport delivered within the week, 1059 for 2 day shipping. This business is scamming people, you’re better off going to a post office and just paying for fast fees
Hemanth Narayanan: Very fast and responsive. Very interactive and got the passport faster than expected.
marco rodriguez: I had the unfortunate experience of finding out that my passport had expired 2 months ago; 7 days before my trip to Mexico!!! Needless to say I would have never lived this down with the family if the entire trip had to be cancelled due to my knucklehead error. Travel Visa Pro was there to save the day, the trip and possibly my life!!! Their process is very easy and they stay in constant communication through online chat, text and personal calls. Their agents are remarkable and they guide you every step of the way to ensure all is accurate. They are very diligent and truly take the stress off of you especially when running into an emergency as such. If you are reviewing and reading this, I assume it is because you are possibly in a similar predicament like I was. Trust me when I tell you, stop wasting your time doubting and doing on-line researching and just go with Travel Visa Pro Kansas City! -Marco
Missy Grimes: rip off
Ashley Theobald: I realized early Monday morning that my passport was expired for a trip happening early the following Saturday. Travel visa pro made it possible for me to still go on my trip out of the country by Saturday morning and I am so thankful!! Lester has amazing customer service!! He was wonderful at communicating with me and keeping me in the loop every step of the way. Thank you again for everything!!
Dirk Soulis: My experience with this company was very good. The outcome itself was excellent. The procedure rates a ‘good’ to ‘very good’ given that the team left me very concerned for a couple of days due to lack of communication. In the end, they did what the department of state passport agency said could not be done when I realized less than two weeks before my international flight date that my passport was expired. Their team got my passport renewed and delivered to me in less than a week.They say you have to pay for your mistakes and this one wasn’t cheap but I couldn’t be happier or more relieved.
J J: Not completely transparent about fees. Local location was nothing more than a fedex drop-off point. No ability to ask and get answers to questions at local office. They got the job done but I am happy I will not need to use them again anyway soon.
Kris Devlin: This is only a drop off location. Frustrating to hurry downtown to make it in time to find this out. Want to save others the trouble
lamine hamrouni: Very good experience with you thank you so much.
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Post office
2. United States Postal Service - Independence
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· 104 reviews
14200 E 32nd St S, Independence, MO 64055
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Phil Dixon: On April 17th, I received a letter from the post office stating that my enclosed item was either found loose in the mail or damaged during handling by the Postal Service. Fortunately, I had kept my receipt from the 14200 E. 32nd st Location in Independence, MO. On April 28th, I went to the Truman branch and requested to resend my document that had been returned due to the damage. However, Jeff, the supervisor, not only refused to assist me but also showed disrespect by leaving in the middle of our conversation. Despite my efforts to obtain information on who he reported to, he refused to disclose any details. I am grateful to Teresa, an employee who overheard Jeff's disrespectful behavior and stepped in to help me. Overall, Jeff was willing to be confrontational and condescending over a $5.00 matter. Therefore, I strongly believe that Jeff should be fired immediately, and I appreciate Teresa's assistance during this ordeal. I would appreciate hearing back from Jeff's manager. Thank you
David anway: Staff was GREAT!
Mary Ann White: Yes this office is busy and the parking can be challenging. With that being said - the staff here is top notch. Today wasn't my first visit here - but my interaction with the clerk Fred at the office was so pleasant and he was kind/funny. Everyone has a positive attitude and that's what really counts.
Cody Shanks: Can’t never get my Mail through the week cause u close way to early it’s ridiculous!! Change your hours jeez
Ginger Waddell: Blown away!! We ship a lot of packages for our business and can’t say enough great things about the experience and service we have received!’ Teresa is amazing and works very hard!
Maxwell Krem: For starters, the front desk service is great. I have always found the staff personable and helpful, and they don’t give me any grief about helping with taping or stapling packages. The shipping materials they have are reasonably priced.Downsides: parking is pretty limited, and many people have to park on the street. There is almost always a line. Worst: the place is locked up at night if you want to buy stamps or use the automated postal machine.
Video edit_ bts: Won’t deliver my mail saying my address isn’t real but it is and they stop at my neighbors house
Jeff O'Neal: Great place! Especially is your using the mail service.
Michael Murphy: I got great service, quickly, and very pleasant people.Couldn’t have been better.
Sarah Laws: I needed help mailing a package and getting information about a previous shipped package. Fred was super helpful and friendly. He took the time to make sure I had all of the information I needed. I'm bummed to see all the negative reviews because I had a really pleasant experience with this post office.
Courtney Cox: Horrible. That's all you need to know.
gtlilley: This branch is very irresponsible and inconsiderate. I worked very hard for a certification class paid extra for my certificate. The folder it came in said do not fold the delivery person folded it into my mailbox and creased it Destroying it. I went through all the channels I could go through to get this resolved Post Office just doesn't care and this branch is the worst.
Karen Brink: I received 7 pieces of mail from 7 of my neighbors!!! I received no mail for me. I wonder who got my mail?Our mail carrier needs to stop talking on his phone and pay attention to his job!!!!
Ashley Cox: im thoroughly disappointed in the mail service, not the front desk but the delivery of products. they are specifically marked as fragile when sent out, but then arrive broken. 2 items out of 5 so far. waiting for the others to be delivered.
Becky Robinson Bates: I've never had a problem with those working the desk, but I have had consistent problems with the mail carriers. I get Informed Delivery, so I know what should be showing up in my mailbox every day. More often than not, I am receiving time sensitive documents that should be delivered to my neighbors or not getting my mail at all. It incredibly frustrating to have to mark my mail as undelivered though Informed Delivery multiple times a month.
landon Gernhart: GOT HERE AT 3:40 AND AS USUAL ITS ALREADY FCKN CLOSED!!!
Kristen Gilio: Not helpful at all
Sean Hargis: Postal delivery where I live has just been awful. Packages left in unlocked lockers w/ no key, stating something is delivered and it’s not, and most recently packages locked in a locker with a broken key I can’t get into it with….
Erin Brown: Erica desperately needs customer service training. She claims a package was delivered this morning, but the mail didn't come until between 3:00 and 3:30 this afternoon. Her whole attitude was that I was the problem for wanting to know where my package is. She was incredibly rude and wouldn't offer any kind of solution, she just wanted me to go away,
Luis Pavia: Walk in there at 4:50 and I was told to leave because it was too close to the closing time.
Luis Barron: It was 4:55 and the door was already locked.....
