Best Mitsubishi Dealer Independence Near Me

Tara Jackson: I love that the Service reps really help me to understand how to prioritize the health of my car on a budget. Huge Kudos to Dalton who is so patient and understanding and truly genuine in helping me to keep my car on track.

Andrew Maxwell: Fantastic experience! TJ was quick and efficient.

Kristina Lee: Jeremy Franklin does a great job of listening to their customers concerns and doing everything they can to accommodate them. I appreciate you Jesse and Hector!

Noemi Galvan: Deon Willis is Amazing! Great Customer Service, and will make your car buying experience a great one. From the time we arrived until the very end. Highly recommended!20 years experience and it shows through and through!God bless you and all you do!Muchas Gracias, Noemi

Bernie Gardenhire: This was a purchase for wife's vehicle. Deon Willis, was her salesman. This was one of the most positive car buying experiences I have ever had. He was professional, great at listening and made sure she understood every step. He gets 10 stars from us.

Ricky Burks: Vehicle completed on time.

Iliana Gonzalez: Jesse Hardin is the salesman that helped me get my daughters first car. He helped us find a affordable car with a affordable monthly payment. Friendly environment.

Eva G: Jesse Hardin was very friendly. Great communication. Nice guy.

Sara Pugh: Jesse was an amazing help and very patient with my young girls. He is definitely the person you want to work with!

Jason Helgenberger: Jesse Hardin jr. is the man. If you need a car come see my man Jesse right here.

Melanie Dawn Shepard: Just had the BEST experience with Jeremy Franklin Mitsubishi! Normally when we have purchased a vehicle, we've spend HOURS going back and forth and having our credit hit so many times. We have been here for barely 2 hrs, papers signed, transferring plates as we speak and walking out with a vehicle within the price range we wanted(well pretty close, we did some dealing for maybe 20mins😁) I'm so VERY happy with our Salesman, Kenneth Anonye!!! Hands down the BEST one I've had! Explained every single detail on the vehicle that I would have never figured out (it's a 2023 with 6miles on it). If your looking for someone honest that has a great personality whether your wanting to buy or just thinking about it, definitely give him a call up there!!!

Dedric Simien: Very disappointed

Avayea Smith: deon william was the best he help me soo much and my experience was great he such a blessing for helping today when i couldnt pay in full , Thank u deon !!

Sarah McDonald: Here is my experience: I filled out info on the website and quickly got a call from someone, please note this person does not actually work at Jeremy Franklin (yet they don’t tell you that). I showed up with an appt surprised to find that out. The in-house sales rep was very kind, picked out the perfect car for me and worked really hard to get me in a dream car. However, just be aware the payments and down payment are much higher than expected. Management also allows them to sell a car with parts that barely pass inspection. I am thankful for the employees but the “higher ups” seem to be a little on the shady side. Thank you to Kenneth and the service manager/techs for your hard work!

Rhonda Rookstool: We purchased a 2023 Outlander sports black edition & kenneth Was amazing we could not ask for a better sales person. He went above and beyond for us including getting our grandson drinks and popcorn . We would highly recommend him and would refer him to anyone ! very happy satisfied customers, And our 7 year old grandson had the best time .

Georgia Wright: Shameful behaviour from management during my visit. I heard something about them firing someone because of seizures? Walked in and straight back out again.

Jack Norkus: Great service!

Elizabeth Waite: Dion was funny told some jokes and was overall a great time buying a car from him will definitely be back!

Daniel Christensen: The entire team at Jeremy Franklin made for a great car shopping experience. Deon Willis, especially, made great efforts to make us feel welcome and comfortable. The service was excellent.

Randy Boude: I listened to the commercial a thousand times and so I called to make sure that what they said was true. The man on the phone took down everything including what I wanted, what I could spend, and my entire situation. He assured me that I would definitely be able to buy a nice vehicle based on that information. When I got there I filled out some paperwork and waited only to find out that the man on the phone was from a call center and none of it was true. One dime down? 400 a week from your job qualifies you? Nope! It was a complete waste of time and gas. I took the day off of work to do it so I lost that pay as well. Another unsatisfied customer! : (

Guy Neeser: Got the wrong part from themetur. It's a long story to say the least. No problems. On returns.

Katie Applegarth: So glad I did business with your dealership.

Joseph McLaughlin: We bought a Mirage here 2 years ago. It was one of those one at thos price deals. Of course when we got there we could not getthe one we wanted it was now going to another later that day. Still we bought the car thinking 35 to 40 mpg would be nice. Then we ran over some tire tread on the highway while visiting family.It did not look bad and we used tape to hold the bumper on until a shop could look at it. It took 9 months to get the parts and there was 5000 dollars of damage. Yes from a small piece of tire tread the entire front end was destroyed. All supports and bracing shattered. After it was repaired we sold it immediately.Since our purchase I have unsubsidized from emails twice and replied STOP to the text messages twice. Northtowne Mitsubishi continues to call, text and email about their little car. Today Josh from sales texted. Again I replied stop. He then began acting like a child with petty jokes and harassment. When I asked if I needed to come up he immediately began ranting about fighting. I tried to call the managers phone and I was disconnected twice in less than 30 seconds.This is the least professional sales staff ever. I would not recommend the cars nor the dealership. Their prices do not justify the small discount you might receive.I am waiting for a return call from the General manager. I doubt there will be any correction but at least I tried.

Ianthia Brown: Carl is amazing!!! He made us feel like we were part of the family. We were torn between this and a Tiguan and he is the reason we went with the Mitsubishi:).

Jenifer Boyer: Cole and Keith Emmon’s were great to work with. No pressure. Honest. Great experience.

Mintymonkeynuts: Way overpriced small selection

Emunah Lawrence: Josh was amazing!! At northtown Mitsubishi

Jessica Beaulieu: Just a huge thank you to making it hassle and worry free with dealing with my tire claim I had been anxious about it for a week

Julio: My man Cole took more than care of me and was willing to work with me on the price. Not only that even when we ran into a hiccup with financing Tim was able to get us with the right lender to finish the deal at a rate and payment i was happy with. Definitely recommend buying a vehicle from here.

Herschell Zimmerman: The crew is fantastic and always treats us like we are important to them and we will continue to buy here. A big kudo to Ryan in service for his quality and professionalism.

Niki Colvin: I recently purchased an Audi from here and it was the easiest, smoothest car purchase I've ever made, thanks to Anthony Battaglia! Make sure you contact him if you want to purchase a new or used car! He (and the rest of the staff here) has top notch customer service.

A'Lyn Moose Norman: Would highly recommend.

Pete Martinez: First of all, I want to thank Ryan the service manager and his group there in the service department.Secondly,That department did exactly as they said they were going to do, as they promised and in a timely manner, I could not have asked for a better turnout.I called two other Mitsubishi dealerships, and I'm very happy that I chose this one

All Things Funny: Friendly people very willing to help

Angela Valenti: My car that I have had for 7 years quit on me and I was dreading going to dealerships and trying to find another vehicle, I was referred to northtowne Mitsubishi by a close friend and was told to ask for Tony Battaglia, and that he would be fair and take good care of me, They were right Tony worked his but off and got me the right car that worked for me and in my budget he was funny and very charming, I'll keep my business with northtowne go see Tony

Heaven Rodriguez: Tony was amazing, I had an easy and great experience! 10/10

Matthew Beck: From Tony to Tim to Colton, this is where you go for a top of the line experience. Easy to work with. Efficient. Highly recommend these guys!

Brian: Carl tried hard to get me into a car within my price range and was professional and friendly. All the staff was.friendly and helped our where they could. Great place to buy a car.

Collin Ringle: We Bought a new Outlander from here everything went alright to start out with but we are not able to get the mitsubishi connect it wasnt working when delivered to us and the dealership wont do anything to help us with it I figured they would be more concerned over an issue that wasnt working when delivered. They keep referring me to take it so somewhere else instead of taking care of the issue. I guess we will contact our next closest dealership and get it figured out. It seems like they only care about the sale and not to worried about you after it.

Lisa Banda: Giving Five Stars for Josh Danner who was very knowledgeable and patient and to Colton who gave us a great Trade in. Being new to the Mitsubishi Family was a great choice. I would recommend going to see Josh if you are interested in having a great Experience.The only thing I would steer clear of is Keith in Finance. Look we all have bad days, and I get it, but the experience with him was not a good one for the most part. I didn't know from moment to moment if he was going to remind us, again, that we were late. We had an appointment at 9:30, and we notified the dealer we were running late, and we knew we would have to wait longer, But we didn't need to hear about it not once, but 4 times from finance. And at one point he inadvertently placed his finger inside a box for us to sign, and when I started to sign, he acted agitated and snatched the paperwork away and was making disgruntled sounds as he found a replacement for the paperwork. I was so ready to leave because of the negative feeling.I won't go down on stars, because of one 30-45 minutes of dealing with a disgruntled person, I left 5 because I love the selection and who I dealt with the most with my total experience.

Justin Thompson: Luis Chavez did a great job!

jay berry: Frank was amazing !! If you come out here please don’t hesitate to ask for him he will make sure you are walking out HAPPY !

Nicole McConnell: Luis Chavez was an awesome car salesman. I felt very comfortable talking and working with him. Things went very smooth.

Blair Wyrick: William and Sage were great to work with! Down to earth guys that will do the best they can to help you.

Bret Fuller: Very friendly staff! Luis Chavez is courteous, patient, and professional; and not at all pushy. The process from test drives, mulling over options, and sale was much more enjoyable than expected.

Cody Carmack: Very kind and patient! Amazing service from Frank

Lonnie Stevens: First and foremost I hate dealerships but Oakes Finance and my sales guy Chip were A1. I’ll be back especially for my oil changes.

Javona T: Overall a great experience, the salesman Will was extremely helpful with our entire experience.

Luisa Pine: What a great experience at Oakes!Thank you Chip!

Misti Waters: William is fantastic

Paul Gimmarro: Chip was fantastic at guiding me through the process of buying my car. They answered my every question, were very helpful, and made the process easy and fun. I will always refer him to anyone who is looking for a new car!

Henry Roberts: Profesional and personable would not be enough to describe how my time was with Frank at Oaks Mitsubishi. I felt very relaxed and comfortable as he helped me explore different cars that suited me best, I did not feel pressured or cornered by his service at all. Thank you so much Oaks Mitsubishi and and thank you Frank!

Madison Malone: Chip helped me get into a really nice vehicle and I was super happy with the service all around. Fees are reasonable, service plans offered are good, and communication was great. They offered to take extra steps to make sure all my questions were answered and that I was comfortable. I also overhead them helping a customer with a language barrier and I was impressed at their dedication to making sure they understood their needs as best as possible. Would definitely buy from them again!

Jenifer Martinez: Frank was very helpful. Will recommend this location to family and friends!

Hannah Mondragon: The service department is great. They get everything done in a timely manner and they were very professional. Shazee and Lee were both very helpful and kind. They took care of me and made it a pleasant visit. I will be coming here for service from now on!

Megan McDonough: Always friendly and quick to be seen. Will not service anywhere else, highly recommended!

grayce carvin: William was so great to work with! Everything went exactly as planned, with no surprises! Will definitely refer my friends and family!

Lawrence White: Dropped off a vehicle just for a recall & speakers was stolen. No broken windows (inside job.) What makes it worse I asked about security before even leaving the vehicle & the service employee promised nothing would happen or get taken. If I was forewarned about security I would’ve taken my vehicle elsewhere. Customer service on the service was so poor as well that I do not recommend you to trust anyone to leave anything loose in your vehicle under the “eyes” of any member in the service department. Service department doesn’t even deserve 1star.

Christopher Rubio: What a great experience! Frank was very professional and well spoken. I highly recommend this business!

Flor Alvarez: William was a very helpful, very professional and sweet as well