Best Lighting Manufacturer Independence Near Me

Renee Pulse: The buying process with Bella has been wonderful. She listens, try’s to understand your tastes and wants. Her knowledge is spot on and up to date. I’m very happy with all their help.

Patricia Schoenrade: What an uplifting experience! Our church needed a specific, hard-to-find bulb for a specific lamp. The woman who answered the phone took time to identify what we needed, even having us send a picture, and located the bulb even though there was a new version. When I went to purchase it, Josh, a woman who has decades of lighting experience, was very welcoming and helpful. When you walk into the store, it's like being in a magical setting because of all the different lighting fixtures around. What started as an errand turned into a very pleasant adventure!

Lisa Malloy: WOW!!! This business has all the lights you will ever need. But the best part are the people. Jim helped me fix a problem with a hundred year old lamp. He knew what the issue was and had the parts to fix. Thank you Jim, I can now use my lamp again!

Susan Heimke: They no longer repair lamps. But they were pleasan enough to refer me to Western Chandelier on South Jo Co.

Mistie Stevens-Young: Loved working with Best Lighting and BELLA is a large reason why we had such a wonderful experience. She listened, she communicated, she was dependable and patient throughout our (what seemed like) 100s of revisions. I'm so excited to see our lighting when it's installed!

Megan Mccurdy: Wonderful service. Extremely affordable highend quality for any price range. I will be recommending them to everyone now. I lived in Gladstone for 15 years. Today I randomly decided to stop by for the first time and ended up leaving with a chandelier.

snow job: Horrible customer service! They act all nice when they sell you something but if you need to call back because something doesn't work...YOU ARE ON YOUR OWN! Don't let them pull the wool over your eyes! They put in ALL THE LIGHTS and FANS in my new house and in less than 30 days one light fixture goes out and the masterbath fixture was VERY oversized (never mind the sales lady kept saying how beautiful it was and it would look great and according to the measurements they had our bathroom NEEDED a light this big). Oops...somehow she forgets to tell me that it is a special order and can't be returned. If I would of known that I wouldn't of bought it. I NEVER buy things that can't be returned. They had all the measurements and it definitely doesn't look right at all! Our master bath is all about a BIG light fixture - in an unattractive way. When friends came to see our house some laughed and others were more like oh, gosh...that's quite a BIG light fixture. What the sales lady didn't tell me is that the HUGE LIGHT WAS A SPECIAL ORDER AND COULD NOT BE RETURNED. Hmm...this is to the stores advantage not about taking care of a customer. So much for all the assurances while shopping that they will make sure everything is right. Not my fault as a buyer than they didn't tell me this before hand. In regards to the non working light fixture I was told they would charge me a service charge plus installment plus the cost of another fixture. I wasn't giving them any more of my money after hearing this. Of course they told me "so sorry"....which at this point the joke was on me. The owner talked really nasty to me when I asked how or why they don't have any customer service after the sell. They made a nice BIG sale on my whole house and this is not the way to treat customers. Hope other people have a significantly better experience than I did. Good Luck! and Buyer Beware!

Mary Claire Gustafson Brass: Best lighting has horrible customer service and follow through. I went to them in the summer to pick our lights for our town house (the builder recommended them). I had to call multiple times to get an appointment. Once I choose the lighting, it took the woman over two weeks to send me my order and put it in. She was very slow at replying to phone calls and emails. Whenever I called or responded with an email, she made it out that they were “so busy” and she’s working “so hard”. Eventually, a month later, our light order was placed minus our kitchen island lights. Everything else was installed before we moved in except those kitchen island lights. That was august. It is now November and the kitchen island lights have still not been delivered. Every time I call, I talk to a different worker on the phone who is confused, apologizes and says that they will call me back, but I haven’t heard anything in months. I do not recommend using this company.

Richard Neumann: Nice selection of lighting and ceiling fans at a good price. Staff was very helpful. Locally-owned.

A Gar: Just okay.

Zach Riesselman: I had a wonderful experience here. I had a lamp that I thought needed repair that was passed onto me by my grandmother. They explained to me how the light worked and repaired it.I will be using them often for repairs or when we update some fixtures in our home.

Bonnie House: This store has incredible lighting fixtures and the staff here is friendly & helpful. I'm hoping they can rewire an antique fixture for me!

Adam Baca: Wonderful Store!My wife and I had our consultation with Barbie today. She was absolutely fantastic! I was impressed with how professional and organized she was. We were able to make some great lighting choices for the home we our building with Casa Bella Construction. Barbie was able to provide us with a variety of options across a wide range of prices that fit our budget.She was very knowledgeable with different brands and spent a lot of time with use providing suggestions/recommendations.Our experience at Best Lighting was truly special. Can not recommend highly enough!

Vicki Lomonaco: Beautiful selection of lights, ceiling fans, etc. Super helpful staff!

Joe Kilowatt: Best Lighting always takes care of our mutual customers!

Brett Buffum (Realtor & Home Advocate): Rarely does a business follow through on a name like this, but Best Lighting ABSOLUTELY does!!I am a huge advocate of 'above and beyond' service and they just went WAY above and beyond to help me correct my D-I-Why mistake.For the best selection, pricing and most importantly, customer service, please use Best Lighting in Gladstone for ALL of your home light fixture needs. I promise, you'll thank me later.

Spence Schoen: Excellent service! Great selection. Friendly people! Would definitely recommend.

Brett Buffum: Great selection, pricing and helpful staff.

Nicole: Extremely rude front lady staff. Do not recommend going here. She was so quick to be nasty we walked right out. Will not be returning.In response to the owner, it had nothing to do with the masks. My husband went out to the car to get them. She was nasty after the fact when I was showing her the light I was looking for on my phone.

M Allen: wow! what a selection! really cool light fixtures! if you are looking for one go here first!

Trecia Jeter: Beautiful lights. Looking for a different look, you will find it here. Just be prepared to pay for unique.

Terri Mott: Wonderful selection!! Artwork, furniture and lighting all in one place!

Jodi Khazin: We were received by Autumn and she was great and helpful. As for Marcie! She was not helpful and even rude with her attitude and customer service which she knows nothing about! Because of Marcie , Rensin just lost a $5000. Sale. Once again AUTUMN Is so helpful and an asset to the Rensen House

Isaac Dougherty: Very friendly service, and went out their way to help me the best they could.

Kathleen Gadwood: Autumn was great to work with! Very patient and very knowledgeable. She seem to have a genuine interest in helping me find what I was looking for!

Dane Rousseau: Great selection and better priced than others.

Jennifer Barnes: Just wanted to give a shout out to Autumn today! She was so patient and extremely helpful to us. We bought three bathroom lights and can't wait for our order to come in. Thanks Autumn! 😊

Kayla Grandin: I was impressed with their beautiful showroom! They had such an amazing selection for me and my spouse to choose from. To take our experience to a whole new level, They had such amazing and helpful sales associates. They were so kind as to talk us through the process and assisted in helping select what fit our space the best. Will be returning!

Thomas Mann: Great People work there'..

Annette Lira: When we moved into our home, I was looking forward to purchasing my chandeliers from Renson. My husband and I went in there and bought 2 beautiful expensive chandeliers. They informed us that they did not deliver to Lansing KS and that we had to pick up our chandeliers so I drove there in my husbands truck. They packed the chandeliers in two large boxes. And I was concerned and questioned them about placing the boxes in my truck without tying them down. They weren't concerned at all. So. I drove off and both boxes flew off onto the highway and the chandeliers were chattered. I went back to Renson and the manager laughed and was not concerned at all. I was heartbroken and very upset. I will never ever go back to Renson. And I would recommend other stores. Trust me there are better stores with much better customer service and even more choices in lighting.

Mike Pierce: Way too crowded and outdated lights

Carol A Johnson: Sales lady was rude and dismissive

Karissa Cobb: Terri is so awesome at her job! Worked with her to select our fixtures for our new build and she made the process super easy. She is very good at selecting for each room and she is so nice! I loved meeting with her! Thank you Terri!! :)

Becky Groefsema: Michelle was very helpful but not pushy.

b l: LOT of cool lights. Some high price, some not.

Jacinthe Star: If your home builder or remodeler tells you to shop there, ask for another option. Plenty other choices out there with equal or better merchandise and service.

Ron Cummings: Terrible customer service. I was told she was to busy to help me and that I should come back another time.

J T: The gals at the service desk were very quick to help me with a unique problem I had with a light fixture. Excellent customer service!

Aaron McGinn: Any type of light you could want or didn’t know you needed, they’ll have it! They have a wide variety of designs and styles. Check the clearance section for randomly great sales on an item you might need. Otherwise, they have quality brands at competitive (and matched) prices.

Dave Bond: Expensive all round

Jason Pearson: The best customer service in lightning.

B Berry: Excellent customer service, professional and helpful Sales force.

Kevin Cooley: Friendly staff and carried bulbs I need in stock that other stores have to order in.

Devin6408: Shannon came to our house to swap some light fixtures out. He was extremely knowledgeable and professional. Thank you again.

Lori Bohn: No one even acknowledged our existence.

Brie Johnson: We walked into the store and were greeted by no one. As we walked through, rude employees brushed past us as if we were in the way. One guy carrying a ladder walking by us fast almost hit us with it. He looked me in the eye angrily as he passed by. I will NEVER visit this place again.

Ronnie ONeal: Went into complete a return and look at lights. Sonya at the counter was not very helpful and was extremely rude. Needless to say, we didn’t make a purchase.

Suzanne Driscoll: I am in the process of updating my lighting and needed help making selectiond. Your designer William was awesome from understanding my interests to guiding me through the selections for every room. He was a delight to work with.

Dane Rousseau: Plenty of lights to pick from. On the pricy side.

Daphnie Youngblood: Too expensive for the quality.

Mike Pierce: Organized and in trend

jayneubauer: This company will not warranty anything. Thieves and liars. If you buy and it breaks they want parts and labor that exceed a new one. Better off buying from Walmart. They won't fix mine and my neighbor had to have them out because the did the wiring wrong and almost started a fire in his ceiling.

Kelley Allen: Installation of my new light fixtures and ceiling was done by Shannon. Very professional, friendly and exceptional service. I recommend Wilson Lighting, Mikael as your sales rep.and Shannon for installation. Great service, kept within my budget and installation to perfection. Great experience.

Bonnie: Had to drive my mother to their store because they gave her someone else's order. The items in the box were not what the box said. And neither were what she ordered. Don't waste your time. You can get accurate delivery for cheaper prices and same quality on Amazon.

Bob & Robin Hammond: Original experience when building was fine. Now trying to reach sales rep but getting absolutely no response. First left message over 2 weeks ago, then emailed. Still no response. Spoke with assistant manager who PROMISED we would be first return call the next working day. No call. When we called her a second time she assured us she would pass message to sales rep. Still no response over 2 weeks later.

Bob Anthony: Lighting solutions for every room in your home. Easy to find near 105th and Metcalf with plenty of parking. My wife and I have been shopping here for our lights for years and have never been disappointed. Lots of great items that you just can't find anywhere else. The displays are unique and really draw you in. The staff is always knowledgeable, friendly and helpful with out being pushy.

Tom Pagano: Great service. I need to replace some specialty bulbs and they took care of me very quickly.

B G: So much better than Rensenhouse Bigger variety of lamps. Also has lamp shades and finials which Rensenhouse does not have.

Heather Taylor: This place was awesome we went in looking for a ceiling fan. Turns out they have a lot of really cool decor and other lighting options.

Mark Reiter: Lots of chandeliers and fans. Didn’t have the simple replacement pieces we needed. I thought the receptionist was very snooty.

Trisha Miller: Nice lighting store if you are needing any lighting, I recommend checking them out.

shalini Mohan: Overpriced and lack of customer service. Had to wait even with an appointment

Meredith Schaper: I love the lights we purchased for our home! Carson has gone out of his way to continue to help us in anyway possible. I highly recommend Wilson Lighting.