Best Lancia Dealer Independence Near Me

Tim Noland: Scott in the service department was extremely helpful and knowledgeable. Overall a great experience.

Amanda Blair: Talked to John. He was very knowledgeable about the fiats that I'm looking into buying. He was also very nice in running out to tell anyone that showed up not to slip on the ice in the shaded driveway.

Zehara A: Irresponsible service forgot to put back together steering wheel cover screws and rest of my battery back together. What I’m upset about is the person at the desk mentioned it was extra screws I didn’t need and to throw it away. Glad I didn’t listen and put the rest of my battery attachment by myself. Because I’m women they thought I would just take their word. If you don’t know just say so instead of lying. I don’t even want my car anymore if that’ the only place I can go to for Fiat. Apparently safety isn’t a concern.

J. Bithell: The salesman were kind of uppity snobish no enthusiasm very laid back for a salesman didn't send you interested other than that the cars were nice everything is nice and clean beautiful showroomZqLl

Robert Perez: Great parts department fast service !

Zac Swade: Find elsewhere to service your Fiat. They charged me an hour for diagnostics and we’re wrong. Claimed I needed 2 gaskets in excess of $900 to fix the oil leak. The vehicle I have is not leaking oil, it is coolant. I told them this when I took it in. I ended up taking it to a shop I trust and they said it is coolant before taking off the skid plate or oil pan.Service writers and technicians, I feel, are just trying to increase their labor hours. How can you not know the difference between oil and coolant?? If I were that bad at my job I’d be fired before lunch.

Marie Lucero: I started off on a cross country road trip, and on the first day my little wrench light came on. I knew I needed an oil change (that I could not get scheduled before I left), but didn't know if I had additional engine trouble, so I stopped in KC and called Northtowne Fiat. They said they were booked but bc of my situation said they would squeeze me in. I arrived at 8am and within an hour I was on my way with no engine problems and the oil change done! Thanks for saving my vacation schedule!

Casey Morris: Coorey Sweet was the best salesmen I've seen in a long time. He let me drive what I was interested in and told me what was likely to work with my finances. I really liked his no pressure approach to sales. I'm driving a brand new 2012 Mitsubishi Mirage with 25 miles on it! Please come to Northtowne and enjoy the car buying experience with Coorey Sweet and buy an Alfa Romeo!

blake D: Their alarm is constantly going off causing more noise pollution from anything I’ve ever experienced in my neighborhood. One of the most annoying things I’ve experienced since moving into what is normally a wonderful neighborhood in the north land.

Adam Lentz: My entire experience with this dealer was disappointing from the start. First off, I submitted a trade value report for my current vehicle, and no one ever contacted me regarding it. When I finally spoke with an actual person regarding the vehicle that I was interested in (Coorey), he confirmed that the vehicle was available, and we corresponded regarding my trade. Hours later, I received an email from him telling me that the vehicle was selling the next morning. He knew that I was very interested and was trying to make a deal. There was no communication from him that there was another person interested in the vehicle. Aside from this, they had the car for 256 days, and the day that I would have likely purchased it from them, they sell it to someone else?! I feel like the car was sold out from under me. This whole experience was especially disappointing as I'm extremely picky about the cars that I buy. When I finally make a decision, it's a big deal for me. The whole thing just seems fishy, and the lack of communication from the start is unacceptable. I would definitely be careful buying from this dealer.

Fixitbub Fixitbub: Went in today for a oil change and air filter. They did a brake inspection and checked tires.... I had a 930 appointment and I was 3 minutes early, left at around noon and cost 160 dollars. 🙄

Ruthie Rinehart: Service team was prompt and efficient.

p beyer: Friendly staff, identified a couple small things that needed to be done. Only wished they exercised distancing and masks. Customers did but not employees.

Bravo Echo: An oil change shouldn't take two hour when your appointment was at 8:30am, which is the earliest they have.

Maranda Pinup: Super friendly but maps took in circles

Randall Espeland: Best little car ever made.

Lori Rausch: Coorey is the type of salesman everyone should be! Truly kind and cares about what you want!

Brad Chirnside: John Howe is a straight shooter. Very passionate and knowledgeable about Fiat and Alfa Romeo. He spent time just educating us on vehicles that we were not going to buy, just because he thought they were cool. The 4c coupe is a beast. We ended up buying a Fiat Abarth because of the small size fitting in our garage and the fact it’s the fastest of the tiny 500 series.With Fiat Abarth purchase you get a complementary racing school. My wife’s other cars are Audi A5 and a mustang Gt350. She has received two racing schools now! For the money and size an Abarth is hard to beat.Thanks John for putting up with so many questions. Brad

Micheal Salmon: Didn't care to give me the time to look up my warranty information even though I spoke to them on the phone previously. They bounced me around, and only after I spoke to another dealership did I get my errands handled.

Joel Romp: These guys are excellent, got me into a new car awhile back and I didn't think it was possible. The car is amazing, the service here is like family always friendly and helpful.

Zachary Lawn: Very helpful and friendly team gave us a fair deal and great service. Best car buying experience I’ve had.

Stephen: They were rude to me today while I was looking at a Jeep and last time I’ll be going there…

Jason Steele: So I'm giving a 4 star because of a few reasons. So the good first. The sales staff are honest and not pushy. The management is as well. They are also customer first. They want you happy no matter if your buying new or pre-owned. This was my third car I purchased and the first with any negative issues. These issues came from a third party vendor they trusted to do the work on the car as like everyone they don't have enough people. I have done several repairs now as have they due to this person. The other issue is they could be better at letting eager customers know what's going on. Lack of communication in house lead to frustrating situations. All in all its a great place to buy a car or truck. I have and still tell family and friends go here.

Darrell Elliott: Great place to have jeep serviced.

Kristina Kelly: Jonathan in the body shop was a breath of fresh air after the stresses of my accident and the insurance company. He made sure to follow up with me regarding all information and was prompt to do so. He did a great job and would use again if needed!

Tom Travis: The team at landmark Dodge were extremely friendly and helpful, blew the engine in Dodge truck. Traveling from Florida to Montana, within 24 hours I was on the road with another Dodge ram 1500 and very please with the service and Curtis replayed by the entire Landmark team. Thanks again. Tom Travis

Freddie Allen: I was very pleased with the way I was treated and the way my vehicle was serviced. I will be returning to get the second half of the work done. Thank you

Jessie Jones: They find the issue and fixed the problem

Donna Bruns: Zack did a great job for us the day we bought our new Jeep Cherokee. We appreciate all he did to help us. Everyone else at Landmark was great also.

Matt Hakes: Excellent service, and service department.

Terri McWilliams: I had a great experience at the dealership! Everyone seemed super nice and were straight shooters! No runaround. I will be returning there for all of my vehicle needs.

bob hall: Cars are clean, costumer service was good, made sure I had everything I needed!

Shawn Rue: All way a good job done right.

Anthony Cervello: Great staff. They got me in and out in no time and got me a great deal on a car I love. Thanks again Landmark!

Autumn Ashe: Key was replaced and I had extended warranty. Service staff refused to call to confirm coverage prior to checking out. I had to call insurance after leaving and file for reimbursement instead of them taking care of it through my insurance, so I am out $550 until the reimbursement goes through.

Katie McKenzie: Came to the lot and was instantly greeted by Tucker. He was awesome throughout the whole experience! Not your typical pushy salesman, he clearly cares about what's best for the customer.

Christina Walker: Traded in a beauty with leather seats because I thought I was getting a deal but the price given when I picked the car was much different from what I actually payed. The night I picked the car, after my trade in I should’ve only had 30k left so I payed half. The next morning after looking over my paperwork, I noticed the form from the night I signed for the car the first night I came in was gone and I had only the loan agreement of 33k left to pay. I thought it was interest so I went back to put more money down and I still own 20k but if everyone there was honest it’d be only 10k. I’d recommend coming with a camera and taking photos of all documents just in case something is switched and you sign unknowingly because all purchases are final.

Brad Fowler: Excellent service.

Linda Monson: The oil change was fine but I asked the assistant to have them check my tire pressure but it was not done, and I was there for 2 hours. I also don't understand why Landmark does not do CARFAX reporting. Unfortunately this alone would keep me from buying a vehicle there. Also, last time I was at Landmark they had coffee available for customers waiting on repairs, so I didn't bring any coffee with me this time..ooops, no coffee available. A little disappointing but thank you for having bottled water available.

Devin Rossman: Great, fast friendly experience. Alex took care of the oil change and Robert was great at the desk!

Sarah McIntosh: I purchased a vehicle from this location in October of 2022 and sited multiple (minor) issues with it right off the bat (only 1 of which was ever corrected). The passenger side external turn signal light still pops out of place while driving (could EASILY scratch the paint) and the clasp on the inside of the trunk that holds the door to the jack closed wasn’t replaced, just put back, so that door still opens. I purchased MaxCare for 5 yrs and that only seems to have been worthless!! The radio cuts out for absolutely no reason, the GPS switches from miles to kilometers at random and says the speed limit’s 85 in a 30mph zone or 105 in a 65. Then all of a sudden, it started throwing brake system error messages at me!! They can’t fix any of this “in house”. I have to take it to a dealer to have it looked at and corrected. Now today, my car won’t lock using the key faub OR the button on the inside of the drivers’ door!! I CAN’T LOCK MY CAR!!! They key faub is around my neck, NOT in the car. The spare set is in another city.. I wouldn’t buy another car from this place if I HAD to and MaxCare is a joke!!!

William Anderson: The whole experience was very well organized. The process went very quickly and we left 45 minutes later with check in hand. Carmax paid us the price they quoted.

J S: So freaking easy!!! We wanted to sell our car, so we called, asked a couple questions, and Bam, we sold our car. 30 min. In and out. And we got what we wanted for it.

Lyle Wolfe: Was gonna look at a new car here but hearing about Brad made me not want to

nobody important: Won't recommend this place the employees make fun and insult customers when they don't think they can hear them. Yes I heard you. No I won't be returning nor recommend anyone going here based on this.

Brent Mizell: I sold a kia soul and it went very easy, I figured the onli e quote was going to be a little high so I was expecting a lower rate, and it was just at the price I figured. Transaction took a total of about 2.5 hrs and I was out the door, they even called an Uber to shuttle me back to my place.

Kenneth Lain: This review is worth reading! First and foremost, Carmax is an incredibly honest company. They had sold me a Mercedes benz, which had unknown damage to the frame. When they discovered the mistake, the team at Carmax jumped into action and moved mountains to make it right. Came in with a Mercedes and left with a brand new Acura, and my payment went down! Carmax could have easily screwed me over, and i wouldn't have known any better. But that's just not how Carmax and thier team rolls.If you are looking for a car, ask for Chris J. He's one hell of a guy. Matthew, the manager, was amazing also!

Michelle Brown: Don't trust their online quotes and the staff was not helpful at all. I couldn't get the car up to them by the 7 day deadline but I made an appointment by the deadline, for 2 days later and they gave me $1500 less because I couldn't get the car there in the 7 days. I even took my quote and appointment emails and they would not honor my quote.

Nathan Dodd: I love the car, but I do have a leak coming from the backside of the driver's window.

Lea Ward: The buying process here is so simple and streamlined, and I love that they send everything off to get the tags for the car.

Josh Bell: Staff was very friendly and helpful. Great experience.

Nichole Gress: We have gone through CarMax before so we knew we would have a good experience, however.. I was not near as impressed this time. The sales rep- Steven was not helpful at all… was quick to shrug us off when I asked if there were any other cars within range.. we had one transferred but when a couple days after it arrived and we were still deciding (we had to find insurance) he kept texting to ask if he can close it out or cancel it. However Sharon who helped us finish up the deal and do express pick up was extremely helpful and seemed genuinely excited for us! She is the only reason we would go back again!

LGreg1000: Loved it!

George Pettigrew: Had to return following a trip to the courthouse for additional paperwork we that was not disclosed initially. Attendants were very kind and professional. Love the car!

Tammy Rivera: Amy Waters was amazing and got me into an amazing car. The process was quick and easy.

Kaylee Burt: Horrible. Horrible. Horrible. Was offered $2k-$3k below the cars KKB value (which is usually low anyways). Horrible customer service from appraiser who acted like we were stupid.

Alexander Yil: Everything went smooth & workers continued where the last left off.. very good communication skills with each other & me. Everything was explained simple put no need for second explanation. Thank you CarMax staff & crew!

Mousab Hamid: I was going to purchase a vehicle but after what my friends went through a situation with the salesman it made me change my mind they were racially profiled and I’m really disappointed that they had to go through that.

Dylan Bollinger: I have been trying to get the Independance CarMax location to provide mats for the vehicle I purchased, and they have not done so yet, and it’s been almost three weeks since purchasing the car.Additionally, the car was not cleaned when I picked it up. They said I could take it somewhere and they’d reimburse me.They haven’t been the most responsive in resolving my issues. I welcome the opportunity for them to reach out to improve my experience and if they do, I will happily amend my review.

Spencer Lutes: Harlie made the whole process easy and amazing. We noticed a small issue after we had the car a few days and they took care if it no problem. Also took care of the sales tax..Great car!

Maurice Gay: Second car from DriveTime always have a great experience professional staff great vehicles.

Melanie Howitt: Simple process with no surprises, walked away with what I was looking for at the price point I expected.

Daniel Wyzard: Your employees are extremely helpful. I have a unique situition with income, involving multiple accounts of self employed income. They went to bat for me with a lender that was incompitent and talked some sense into them. 5 stars.

Caitlynn Englebrick: Austin was such a big, he didn’t hide anything about the car from me was very upfront. Very understanding and did everything he can to help find a good car.

Devon Cauthon: Austin was absolutely amazing to work with! I told him exactly what I was interested in and had shown me 3-4 other cars within my price range. Had me test drive a few cars to get a feel of what I was actually interested in, and next thing I know I'm walking out with the keys to my new car! 10/10 recommend Drive time, and Austin if you need a car, located in Independence, MO.

Kim Whitworth: Fast, easy car buying.

Ke'Auna Schiele: Super cool & Excellent !!! Smooth sailing

Andrew Ramber II: Very good experience. Recommend 5 stars. Austin was very knowledgeable and I drove my car home same day. Thanks to Austin, Phillip and all members of the Drivetime Independence team.

Angie Scherer: Very friendly staff great car buying experience

muvaloves3: Grant was amazing! He went above and beyond to get me into a vehicle. Would totally recommend people to come here.

Jordan Armstrong: Austin was amazing help and had a great attitude throughout the entire experience

Michael White: Grant Campbell was very knowledgeable he assisted me with my insurance and provided snacks for my little one.

antoinette dedmon: Wonderful customer service there. Thank you for all you guys and women do. Great knowledge and very honest.

Tabitha Gardner: Austin was super helpful got me into something in my budget and newer!!!

Erica Flanagan: I cannot say enough great things about Grant and DriveTime Independence! Grant was incredibly helpful in advocating on my behalf to get lower interest rates and ensuring I got to go home in the car I wanted! The whole staff was very friendly and accommodating! The snacks were also very good.

davd hendrix: Very friendly, didnt mind answering tons of questions. Very helpfull,down to earth.

Christie Thompson: Grant was very helpful and kind.

Ryan: Grant was great to work with. Stand up guy and walked me right through everything.

Mandy Hagan: Austin made my buying experience extremely easy and stress free. His kind and professional demeanor is appreciated. I have been looking to buy for months. After speaking with him, I finally decided to bite the bullet, and for that, I am grateful.

Kesha Friday: Austin was great and very helpful 😊