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Carson-Speaks Chapel

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1. Carson-Speaks Chapel - Independence

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· 15 reviews

1501 W Lexington Ave, Independence, MO 64052

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Carson-Speaks Chapel: what do users think?
Jay P: Both my Mother and most recently my Father had pre-arranged much of their funeral services. Mom's plans were well defined and documented, Speaks had her instructions on file and they agreed with the instructions she had given me. Dad's weren't quite as clear. The staff, especially Jamie, was so patient with us. She let our family work our way through decisions on music and speakers and tribute together. She listened to our memories of Dad and pulled out bits and pieces and helped us with the details that made it a wonderful celebration that reflected his personality and legacy. The day of his visitation and service every staff member who participated was kind, patient, friendly empathetic, helpful and respectful.I'm thankful that my parents did the pre-planning with most of the expense and decisions made but, I'm also thankful that they chose Carson-Speaks.
S Portz: At our age, we seem to be going to more funerals than baptisms or baby showers. Our family has been through quite a few funerals in the last few years with some dismal experiences. However, with Carson-Speaks here in Independence, walking in the door was one of the best experiences we’ve ever had. They were thoughtful and attentive. From the first interview all the way through the final service at the burial site, the staff a Carson-Speaks in independence. Missouri went far above and beyond in our time of grief. Hats off to Blair, Jan, Robert and the rest of the team at Carson-Speaks Chapel-Scott Portz
Michael Ludwig: Carson-Speaks did a really great job and made a very difficult time for our family so much easier. They even followed up afterwards to see how we were doing. I would highly recommend.
Roger Schmitz: Very professional and understanding during our family’s loss.
Christi T: We have used this funeral home for several family members over the last several years and we couldn’t be happier. It’s always a very emotional time and they are always so very caring and patient. It’s comforting when they make you feel like they truly care about you and your passed on loved one.
Ken Allfree: Carson speaks, did an excellent job with my brother in laws funeral. The slide presentation &music were outstanding.The whole service flowed well. They handled it well,&,were very professional. Ken
robert shields: Carson-Speaks Chapel. Was completely helpful and kind . Helping our family through our time of crushing loss. They made it easy for us. Helpful employees . Guidance through all the details, that follow a death. Expected or not. There are many loose ends. Which Carson- Speaks helped us navigate. The Chapel was decorated wonderfully. Thanks for all you did. Robert Shields
Sean Gordon: Wonderful Staff and Facility, took excellent care of our Father, a bit overpriced but worth the extra cost.
Eric Stephenson: Very compassionate and understanding.
bentley connie: They were very attive an careing. Even wrote me later to see how i was doing!!! Very professional
Stephanie Eddins: Very friendly staff, knowledgeable and welcoming.
Penny Fellers: Rick was very respectful and put my family and I at ease on a very difficult day This also pertains to all of the staff at Carson-Speaks My family and I would highly recommend them
Donna Wiley: The kindness and compassion we received from Jessica and her team was above any expectations. In our time of grief we were never left alone. Any questions we had were immediately addressed. They were there from the moment we called, through the visitation, service and continue to check in on us. If you need a funeral home that shows compassion as well as knowledge to navigate the grief…Carson Speaks is just that!
Abby Zionskowski: We were very pleased with the services provided by Carson-Speaks Chapel. Katie was our director and did a fantastic job walking us through the process for my husbands grandmother. Katie made us feel included and heard during every aspect of the planning. We are very happy with the photo DVD, service pamphlets and obituary that was drafted and emailed for our approval before printing begun. You can feel that she is very passionate about her job and helping grieving families find peace during such a terrible time. Thank you Katie for making this difficult time for our family just a little bit less stressful!
Melissa Clark: Like a member of the family at any location
Felix Bleyenberg: Funeral home and are very caring
kip vance: Dealing with the details after the death of a loved one is a stressful and emotional time. I would like to thank Carson-Speaks for the good work in preparing my father. The director assigned to my family made some very simple mistakes that shouldn't have been made. Any mistake is magnified a 1000 times over for the grieving family. I hope that she is new to the business and learns from this if not Mr. Speaks should ask her to look for other work. I will look over the part when they give us options for a service, like the family has a choice it's the legacy package first then on to the other packages. Oh there are none It's just an itemized list so if you don't want the Sears photo center back drop you can pay an extra 300.00. Ok to the mistakes 1st She to use to the show room and wanted give us the sales pitch while another grieving family is in there trying to make one of the hardest purchases of their lives. 2nd We sent an email how the service was to progress. When that was done wrong we spoke with her as she was seating the family. We hoped that would get us back on track but she forgot to tell the speakers at the service so it was a very clustered service that went extremely wrong. 3rd the air condition in the building just happen to go out the morning of the service on June 9th 2021 90 plus degrees during the service. 4th both restrooms had plumbing issues the toilets would not flush men's or women's. 5th the obituary was written by a distressed family member when she received this it went straight to print no proof reading there could have been a call made to ask about corrections, mistakes went to print. And to finish out the day the family car wasn't running or cooled down when they loaded us. My sister and I had to climb in the front seat to get things going. The funeral home also charged us the cemetery charge which made a big confusion when we went to meet with them. All this for the low price of 14k. Check with the cemetery before you by the vault you will save around 400.00.
Kris Knight: Dealing with the details after the death of a loved one is a stressful and emotional time. I would like to thank Carson-Speaks for helping us through the process. The staff was so loving and kind. They knew what we would need before we did. The experience was amazing. Thank you for your kindness and thoughtfulness down to the vey last detail.
Pamela Painter: My Mom pass in Jan. 2020. Everyone at Caraon Speaks made sure we were well taken care of. The service, flowers, everything was done wonderfully.
Mangold Family: They did everything we requested for my grandpa’s services with the utmost care and professionalism. We are so happy with the service they provided and would highly recommend them. They will take care of your loved ones!
Mamie Davis: Seem like nice people, but the rates they charge are crazy. I don’t know how anyone could (or would want to) pay the kind of money they want for simple cremation or a burial without services.

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