Best Hyundai Dealer Independence Near Me

Keishla Collins: RJ, has made my experience a lot better. He went above and beyond the call of service for me. I am very grateful for all he has done for me.

Earl Ward: My service manager R.J. was very helpful, even came and checked on me while I was waiting

Larry Harris: Jenna White was very helpful in the process.

Brian Chadwick-Robinson: I made an appointment to get a software update and upon arrival was informed that it would be an hour to an hour and a half wait to even have someone look at the vehicle. A colossal waste of time and appointments. Taking my vehicle back to Northtowne Hyundai where we have never had this lack of service.

Shannon Dunn: The whole process was great. My salesman Rodney Sutherlin was great. No pressure, just very helpful. Everyone in the chain from the salesman to the manager, and the finance guy was a pleasure to work with.. This is a great place to buy a car!

Susan Martens: Great experience shopping for a new car with sales associate Rodney Sutherlin and the whole team. Courteous and prompt updates on my vehicle's arrival date, easy communication, and a great free delivery service from friendly and helpful folks.

Lois Besch: BEAUTIFUL PLACE. Bathroom was new and clean.RAYMOND ROGERS WAS A VERY GOOD FRIENDLY . CONSULTANT.

Jose Barajas: Their service department is terrible stay away. I took the car in because the idle stop wasn’t functioning correctly. They discovered it was the starter. They told me they would order the starter get it in the next day and install it, nine days later I receive the car back. There was no communication. I had no idea what was going on with the vehicle. I had to go down there to find out what was happening with the car.I’d recommend going elsewhere do not use their service department. When I spoke to them about it, all I got was attitude as if they were doing me a favor. Their entire crew needs training on how to deal with people. No empathy whatsoever. It’s bad enough when you’re already having car troubles, then to get treated like you don’t matter really hard to deal with. I purchased two vehicles from the dealership. I’ll never purchase from this dealership again.Two weeks later, the engine light comes on. I take it back to them and give them another chance. Hey, everybody has a bad day. They have had the car for three days with no contact. Again, I have no idea what is happening with the vehicle. They can care less about your inconvenience. This will be the last time I return to this location they don’t deserve my business.

D85 Brown: 5/31/23 I had an appointment to get my Rotors resurfaced at 12:15pm RJ checked me in and told me the wait would be "1 1/2 hours", cool. 2 hours and 15 minutes go by, I proceed to ask William Givens does he know how much longer it would be for them to finish up on my vehicle? his response is "it's the machine and this happens all the time" (nonchalant attitude) I walk back out into the waiting area just to wait another 2 hours and 30 minutes; William comes out to tell me the Rotor machine wasn't working properly. Communication goes a long way; I was being very patient/respectful with the workers at Hyundai in the Service Dept just for me to get the response I did AND having to wait as long as I did. If someone would have just come out and communicated that to me, I don't think I would be on here giving you all one star. I have been going to Hyundai for years now and I am very disappointed in their service and makes me not want to return.

Angela wiles: R.J was who took care of my daughter when she was there. She is young and he really made her feel comfortable. I really appreciate him!!! Thank you so much!!

Lyle Williams: Recently purchased a Hyundai Hybrid from McCarthy Hyundai in Blue Springs, MO.Kevin Heuerman was very professional with demonstrating the vehicle and was very helpful in answering technical questions about the vehicle. Kevin made the purchase experience very smooth. I would recommend that you contact him at McCarthy Hyundai in Blue Springs, MO, when you are ready to buy or trade for a vehicle.P.S.: Liked the Ioniq Hybrid so much I bought a second Ioniq Hybrid from McCarthy Hyundai of Blue Springs, MO, with the help of Kevin "The Magic Man" Heuerman!Great sales people sell great vehicles! Be sure to ask for Kevin Heuerman when you are ready to purchase your next vehicle!

Jordan Payne: Just bought a car from McCarthy Hyundai. Frank Dale was a big help throughout the whole process. He was friendly and knowledge.

Jason Ingram: James and Jason were great to work with and very knowledgeable.

Joseantonio Guillen: Had a great experience with Frank and Gracee!5/5 recommended getting your car here and ask for them!

Angie Yelton: Shout out to Rodney Sutherlin and Ryan (sales manager) for all of their assistance!

Josh Marsden (ManLowDar): Bought a 2023 Elantra from them. Each person I had was wonderful and explained everything in detail. Would definitely go back.

Barbara Fisher: I had an awesome experience with James Sutton. Definitely a great guy and took the time to help me find a great car in my budget. Thanks James for dealing with me and my crazy sidekick. Pizzas are on us!

Andrew Engelhart: Awesome team including Keaton Tucker, James Sutton, and Chris Delacruz and many more helped me get my new 2023 Hyundai Santa Cruz

Reddic Phelps: R J Payan Mr. checked my vehicle in early went over vehicle condition, also showed that my service counter was reset and I was out earlier than I expected, very pleased with service

Deanna Zeilmann: Great experience ans love my Santa Fe Hybrid. Ben Daniels was super helpful!

Melinda: Prior to the appt there had been some issues with the part replacement not being painted & yet no one knew that when the service appt was made & not even until after us already dropped the car off & left. Then it took a couple more weeks to get another appt to get in again. I only got a appt scheduled because I called to ask if the part was ready, as I’d not heart from anyone. That part of the whole process was quite frustrating. However, with all that being said, I am basing my current review/rating off the interaction on the day of actual service. Jessie was fantastic to work with. She was nice & friendly, very knowledgeable, explained things clearly, kept me updated, & was able to offer a small compensation for the previous issues. The waiting area was clean & comfortable with a snack station & beverages for customers. I appreciate there being plenty of charging ports for phones & laptops. The only suggestion here would be to either have some work stations or a second counter to be able to work on a laptop more comfortably. The chocolate bar as a ‘thank you’ upon completion of service / payment was a nice touch as well. Overall a really good experience for my first car service here. I plan to have all of my service appts done here at Reed.

Sarah el chami: Edited because I couldn’t reply to owner’s comment:I purchased my car from them in 2021(Tuscan 2022) and now I get a reply on my review that they don’t have me in their records, please look again. I was given a very low value for my prior vehicle and was misinformed about some of the costs. More recently, I have been trying to reach out to someone from finance for 3-4 weeks. Left voicemails, spoke with 3 different people in the office with no luck. Finally, I was able to get a hold of someone after calling them more than 7 times for a very minor issue.

Jen C: We bought our brand new vehicle from Reed Hyundai. I’m giving them two stars, because from a responsiveness point DURING the purchase process, they were great. The dealership is also beautiful. I feel like it’s important to mention that we paid cash - in that we wrote them a 30K check one week, and within about a month and a half, were a bit hung out to dry.Now, for the bad parts.1. We got a flat tire within 6 weeks of purchasing our vehicle. While the flat tire is not Reed’s fault, of course, the way it was handled was awful. The “tire mobility kit” that is provided (A) doesn’t work and (B) actually precludes you from being able to get a flat tire patched. We tried to use it, it didn’t work, and then when we got towed to the tire store, we learned that the mobility kit actually completely ruins the tire and the whole thing needs to be replaced. In other words, your flat goes from a $25 patch to a $350 tire replacement (this information appears NO WHERE on the kit or any other materials provided by Hyundai). When we called to talk to the manager about this, the answer that we got was “wow… I’m surprised your sales person didn’t tell you about this. I tell all of my customers about this. Sorry, that sucks. *Shrug* ” No offer or information about getting a spare tire. We wrote them a 30K check six weeks before and they were pretty over us the next week.2. I went in to have one of my sensors checked as I wasn’t sure it was properly functioning. I drop it off, go home, wait six hours, and get a call about a completely different repair/sensor that “my car isn’t equipped with, that’s why it’s not working.” I calmly stated my vehicle is equipped with it. “Oh, yeah, I see that now. We have no way to test that.” A lot of wasted hours.Overall, I can’t say I was feeling any amount of customer service care. I felt completely hung out to dry not once, but twice. Definitely not the experience I expect from purchasing a brand new vehicle.

Wanda S. Smith: Great Advisors and great vehicles, you can't go wrong with Hyundai's

Jackie White: Salesman said I could look at car first thing in the morning after it was inspected. I made arrangements with him to look at the car first thing in the morning. Took off work and drove 30 miles for my appointment and an employee bought the car the night before. If there is an appointment with a customer to look at the vehicle it shouldn’t be sold to an employee. I will advise everyone I know to stay away from Reed Hyundai. They don’t care about customers.

Maddy Westcott: I had a very pleasant experience purchasing a vehicle from Reed Hyundai KC yesterday! I can’t thank Isaiah Taylor enough for his help throughout and ensuring I was comfortable and making knowledgeable decisions during this process. I’m a first time buyer and I’ll be back!

Trudy Edson: Purchased a new Kia Seltos from Reed Kia in Shawnee. Very happy with the service from Scott V. and especially Scott S. If I have questions I feel very comfortable reaching out to them. Also Matthew was great helping with the financial part. They all made it pretty easy. Thank you to all of you!

Donald Cook: Friendly staff, will work for you and your needs

Pamela loughnane: We went into the dealership with a specific vehicle in mind. Isaiah was a terric salesman. He did a fantastic job with us. Geoff completed the paperwork and was also terrific. The overall package you get for buying a vehicle at this dealership is phenomenal. I will not buy a vehicle anywhere else again. Warranty is double, and there is a bonus for being a Costco or Sam's club member. They just blew me away .

Stephanie Torres: Our car was here for 113 days to get a new engine under warranty. Every time we called it seemed like no one knew what was going on with our car. We were told requests were submitted only to call back the next week and find out that it wasn’t. They never reached out to us for updates we always had to call them and even had to get consumer services involved (which was also useless). We also received pushback on being the original owner repeatedly despite having all the paperwork to show we were.UPDATE: Don’t be fooled by their response. They posted a week ago they would be in touch to follow up and still have yet to call. They don’t care about customers at all.

Fletcher Hill: Very good experience buying my Santa Cruz. Robert "Fitz" Fitzgerald was the salesman and he was professional, always ready with accurate information, never over bearing. The negotiation was factual and devoid of any pressure. I recommend Fitz and Reed to everyone! David S.

Ian Tait: I would not recommend this dealership to anyone. Loyalty means nothing to them, their workers are rude and unhelpful, their service takes forever (well over a week for a brake system replacement) and most of the time they aren't skilled enough to find the root cause of the problem the first time when a vehicle is brought in for service. When brought in a second time, they will not honor warranty from the first fix. They instead find every way they can to make you have to pay full price again, and don't offer any sort of discount for screwing up the first time. I will be purchasing a new vehicle soon, but it will certainly not be from tis dealership, if I even decide to buy a Hyundai.EDIT: Shortly after posting this I got a call from the dealership and they got me squared away. They honored the warranty from the failed fix the first time, reducing my bill this time by 50%. They were also able to provide me a loaner for the rest of the time that my vehicle will be in the shop. Thanks for the help, I am a much happier customer now :) I have raised my review from 1 star to 4 because once I spoke with the manager, everything worked out as I had hoped it would. Not giving it a 5 star just because I had to fight the system to get to this point.

Stan Herbert: It sucked

Harley Busch: Friendly parts department. Customer service wS attentive to our needs and stayed with us until our questions had been answered

marchai ashley: My car wouldn't ACCELERATE after I entered the highway one morning during rush our traffic. And the car wasn't throwing out any error codes. I was able to get safely off the highway and call AAA to tow me to the dealership after waiting an hour or so. I was told that they didn't see anything wrong with my car and sent me on my merry way. If I pass out or collapse unexpectedly, the doctor isn't going to just send me home. He's going to figure it out before I injure myself further or die. Yes, it's a little extreme . But it's a dangerous situation no one wants to be in, especially with children in the car. Taking this issue straight to Hyundai corporate.

Robert Morris: I'm so Happy with my 2020 Kia Soul X Line I bought, and no pressure from my Sales guy Arturo, I Rate there Sales Staff a 5 Star. ⭐️⭐️⭐️⭐️⭐️ Thank you Reed Hyundai.

Heather Lynn: My first time buying a Hyundai was last weekend. Robert was amazing to work with. He was patient, kind and fun. He answered all of our questions both features and cost and took the time to call and see how we liked the Santa Fe after we left.Definitely would buy another Hyundai and I really hope he is still there when I do!

g Motes: I live 5 minutes from a Hyundai dealership and 20 mites from Reed Hyundai. I get better service and treated better with Reed Hyundai. So I will always bring my 2016 Hyundai Elantra to Reed Hyundai everytime. It's worth the drive to be treet nice and not be pressured into trading as I await service. Thank you

Alijah Roath: I’m going to give this place a Solid Two stars. The building is very nice and up to date. They gave complimentary snacks in the waiting area. I came to get a key fob. The guy that was in the service department seemed very helpful at first but as time went on, his attitude deteriorated. For some reason, The technicians couldn’t make my key fob but were able to cut me a key. The Service consultant still tried to charge me 99 DOLLARS FOR JUST A SPARE KEY !!! When I told him I didn’t need a spare key, he told me there’s nothing he could do and I have to pay the rate. Thank God that the key wasn’t in my car and he had to return my money. It was very evident that he was working on commission & he was visibly upset when he had to return my money. He gave me super shady vibes and I don’t ever want to return to this dealership. This was my first & maybe last time going to a dealership for service. I HATE feeling like people are trying to get over on me.Update : My biggest concern was still being charged for a key without getting the fob. Yes, I wouldn’t have paid a difference for the fob, but I came in wanting to pay the full balance for the key and fob, not just a spare key. The vibes were just weird. Still waiting for the refund to process though.

Tony Verrett (Rebeltv3): Excellent experience buying and getting services for other vehicles.

Carlos Vides Advisor Academy: It was easy in and out friendly serviceThank you Dan parts department

Michael Strother: I was advised to use Northtowne so I had my Santa Fe towed to this location. I am upset still and this was months ago. Initially went for a blinking check engine light because while driving hit a small box that fell out of a delivery truck near a weigh station. The small box got wedged into the wheel well doing visible damage to the under carriage liner ripping some bolts out that secured it in place.Northetowne Hyundai override the CPU to reset the check engine, which did satisfy my main concern of the engine howeverThey decided it was cool to leave the liner hanging into my wheel and it just continues to drag into the breaks. I've had to personally use a hand saw to modify the liner myself in order to avoid further damages to the vehicle and the bolts, yeah, they're still missing.Thank you for using a computer to over ride the check engine lights, that, and nothing else.

Allison Friedrich: Great experience with Tom Sexton. He helped us buy our new-to-us vehicle and actually called us when they got it in on a trade before anyone else had a chance to come get it!

Mike Oxmall: Was told last week. They couldn't look at my car in service for 6 months. Either they're that busy with broken hyundais or the service advisor didn't want the service because it was probably covered under a recall for a motor. Was advised to take it to st joe hyundai by him. They're only 2 days out from looking at it. Maybe you guys should talk to each other an load share or learn to manage better.

Scott Freeman: My ex wife traded in our car here. My name is on the title. Northtowne Hyundai sold the car immediately and did not consult me, meaning they sold the car without a title. This is “floating” a title and is a felony.

William Douglas: Great service

Collin Wright: Somehow a complimentary oil change gets turned into over 300 dollars in service. Receipt reads customer requested items that I didn't. Was told that all these items were required and couldn't remove any. Offered a 10% discount to try and make peace.Overall, normal business practices from a dealership. Go to Hyundai's website, get the factory recommendations and go somewhere else.

Tom Rash: Request Service Writer, Bobby... especially if you're a "Seasoned Citizen". 😊

Charles Brovont: J.P. Knudsen, sales rep, for us. Very nice to work with. He searched and reserved the exact car with colors we wanted. Hyundai Tucson Limited Hybrid. Our dealership experience at Northtowne Hyundai was the best I have ever had at a dealership. Very friendly, and very efficient and quick. Our trade-in and final sales process was literally a joy and we were on our way in our new vehicle. Thumbs up to the team at Northtowne!

Ken Long: Turned us away they didn’t even try, just said that they could not help us. We went to a different Hyundai dealership in the KC area, left with 2022 elantra, no deposit and in the price range we were looking for. Needless to say, this location is very bias.

Charles Ritter - 6PMA: Tom Sexton and Ted Beltz were nothing short of amazing from start to finish. They made the buying process very comfortable and straight forward.

Ryan Beenken: We bought a Sonata today. We had Greg and he was knowledge about the car but not pushy at all which was nice. They had some tech issues in loan processint but they were super friendly and apologetic about it. Greg went above and beyond for us and we enjoyed the car buying process a lot more than at other times. When in the car buying market in the future it will be a place we check out

Gregory McCurry: Absolutely the best place in Kansas City to purchase a new vehicle! Very professional and friendly sales staff that worked hard to make my buying experience stress free! Highly recommend to my friends and family!

Joshua Cook: I purchased a Black Tucson Hybrid from Northtowne Hyundai on 2-11-23. The entire process was fantastic! Adam Quint and Josh Rojas guided me through from start to finish. The pricing was exceptional as they sold the vehicle to me at MSRP and also gave me a bit more than market value for my trade-in. I was very clear on what I needed for a payment/financing. They truly exceeded my needs and expectations! Before I get carried away here, it is important to note they were the epitome of professionalism and knew what it meant to provide top notch customer service. Kudos as well to the dealership manager (Ted). He runs a tight ship and has his team prepped and ready to do what is necessary to make sure that their business doesn’t fail. No gimmicks. No games. No markups. No hidden fees. No BS. Just a 5 star experience any you slice it! If you are in the market for Hyundai, stop messing around and take a trip to Northtowne Hyundai. You will not be disappointed. Cheers!

Joshu Nuttall: From my initial wandering in looking for a vehicle to the final signing of paperwork and taking my car off the lot, the team was friendly, helpful, and respected my time.

Janet Coats: Very nice people, fast mantaince service, Only thing that would be an awesome upgrade is a car wash at the dealership. I was told I could get a voucher to a car wash but never received it. Other than that, great service! 👍

Beth Knapik Benfield: For our recent repair, we contacted another Hyundai dealership closer to our home as we drive an hour to Northtowne, they gave us an estimate twice as much as Northtowne. Time and again, Northtowne is the better choice, is pretty good about getting our service in quickly and completed quickly. Thank you for taking care of us. The drive is worth it.

Piper Crawford: I was in and out very quickly. No fuss no muss and I was on my way.

K E: I was going to purchase a car from them with one request, please remove the floor mats ($210), cargo net ($55), and cargo tray ($120) out of the car deal since I already have them. I would be paying $385 for no benefit. To that, my salesperson Tim Manning said that he would "give me a call" if they failed to sell the car with the add-ons after 30 days. Yikes, do not recommend a dealership so eager to waste your money. Thanks for nothing, Tim!

Ed McKechnie: I had a great experience with Didi and Matt.Will definitely be going back for future car needs

Tina Marie: It was a great experience and jr was great.

Carson Atkins: Very fast service! Amazing people and super professional :)

Rin: Jr was very helpful with expedient service, helped me find my car made me feel good about my purchase and would recommend.

Brian Olson: Cody was super nice, honest, and very genuine. I felt completely comfortable here and in /out in an hour. Will be back again!!!

Johnathan Prock: Great car buying experience!

Nick Kelly: Found what I wanted too. Unfortunately I had to do about $2000 dollers in repairs shortly after buying cause on the ride home the car had an ecu communication fault with the transmission not allowing it to shift properly. Abs light came on and had to replace two tire sensors too. Make sure you throughly test drive the cars. I'm in a money pit currently😂

Heather S.: car.We found MM by chance by Googling used car dealers near us. We actually hit all of the 4 star (and up

Gym Girl: Wonderful experience! Everyone was very helpful and friendly. Would highly recommend!

Amy Vincent: Awesome experience. Greg was great at explaining everything for my daughter's first car. Office and office staff were very pleasant. My daughter loves her car!!! I'd highly recommend.

Ethan Wilson: Good customer service, helped me find what's right for me

Jeremiah Douglas: Jose was extremely helpful in the car buying process. This was the first car I financed, and he and his manager made the process smooth and seamless. They kept it real and kept it simple.

Paul Burton: Great time, drove out the same day

Vicky Smith: Greg was the best I got my car insurance it and payments not hight I would say fist timers like me come here ask for my boy Greg

KONKA Randolph: They are the best, I traded my car in for a suv and it’s been great.

Andy Dodson: Very helpful and friendly business. Probably the best experience buying a used car

Kaleena Rose: Awesome service very friendly people

Rachaquilyn Thompson: I'm so THANKFUL!! They got me right and they showed how much they care!! I'm a little older and I don't know how to upload a pic of my vehicle but, JUST KNOW, I'm cool!! Go holla at em' and you will see what I'm talking about! Thanks Metro Motors👍🏽

CTMKING 1: Junior was a pleasure to work with

Holly Gray: I had a great experience here. Cody and Alex answered all of my million questions. They were all kind and professional. 10/10 recommend

Ashley Schuler: We were sold a car that needs a new fuse box and has a hole in the flex pipe. Headlights dont work because of the fuse box and check engine light came on from hole two days after getting it Spent nearly $9000 on a car that needs a bunch of repairs. :/-----UPDATEMy husband and I aren't much for confrontation and assumed we were sold a bad car because well that's how a lot of used car places are. However, Cody at Metro Motors was quick to reach out and offer to look at and do what he can to resolve any issues. Not only was everything fixed quickly but also for free which based on our contract did not have to be done! The whole buying process was quick and easy with no added sales pressure. I would definetly recommend buying a car from here!

Brody Osborn: Alex and Shawn were both very nice and very professional. There was no pressure to buy and they searched to find me the best rate for my payments. And they took care of the few little issues the vehicle had in a timely manner. I would buy from them again.

Michael Barrentine: This is my 3rd time buying from Alex N. I’m always impressed by how knowledgeable he is, while having a no pressure buying experience! This is the only dealership I trust in Kansas City! Thanks for all your help!

KAYLA BARKER: Had a great experience, love my car!! Highly recommend!

Alex Naseramini: Absolute best prices in kansas city and they offer free 3 months warranties on their vehicles as well as up to 5 years extended warranties!

Kayla Greer: I got a great deal on a manzda and with an honest salesman named Alex. He was informative, professional, and catered to the kind of car that was best for my budget, 5 stars!

Brittany Ficken: Bought an awesome all wheel drive SUV here! Alex was very friendly, not pushy at all and let me inspect the car 🚗 before purchase!

Rebecca Collins: Came to look at a car. The car dealer went to show me a car on the lot and they couldn't even open the door. I've heard from a couple people that they have problems opening their cars for you to look at them.

Patricia Rodriguez: Best dealership in toen

Madison Northup: Apparently their employees like to beat women.

John Rydzewski: Bad costumer service, not good quality and false advertisements. Overall not a good car lot. 1 star rating from me

Mercedes Bryant: They make sure they take care of your every need. They have great customer service and goes above and beyond for their customers. Will do business with them again for sure.

Trevor Peoples: So, I haven't even went to the lot to look at this vehicle, I'm purchasing a 2013 Camaro, Alex answered the phone and took the time to talk with me AFTER STORE HOURS, might I add. To help me feel that much more comfortable , tomorrow I will be going in to look at this vehicle and hopefully take her home

vafa zamani: What a great experience! Extremely low prices and excellent customer service! Planning to buy another car for my wife and mother in law

Danielle Webb: This is my second time getting a car from here. I came back because of how easy it was the first time and how good of a car i got. Decent people with decent cars/prices. Highly recommend.

Karen Garber: So happy with my new purchase bought a 12 Chevy equinox and they took a ton of money off their asking price for me . Alex was a super helpful salesman and was not pushy like some guys are!

phillip lentz: Just picked up a car for my brother. Everykne was a great help. And the customer service from Shaun and Alex was excellent. Would recommend anyone to come here for great cars at great deals.

Peter Wylcrow: Tried to give me a raw deal on my trade in, be careful!

Melony McKaye-Olson: Just purchased a first car for my child. No haggling easy transaction. Alex and team friendly. But when we came to leave they said the battery for the remote key wasn’t working and that they didn’t have one on hand. It takes a generic multi purpose CR2016. Went straight to Walmart and bought one. $189 to get a working key. Very disappointing that this wasn’t mentioned before the papers were signed. I’m now concerned about what else might be hidden.

Donny L: Alex was real from the start which is rare for a car salesman. Didn’t haggle me or make the process uncomfortable. Will be back for a future vehicle as well as recommend others to check out instacar

Eli Gingerich: I had a really great experience traded a 2017 Toyota Corolla for a van and I had checked the prices . Car was in pretty bad shape and he traded me straight across traded above Kelley Blue book price. And they have a full lot and a big variety I would definitely advise anyone to shop at this place for a vehicle. I truly had the best experience at this car dealer that I've ever had a car dealer.

Danisha Corbin: She is bad for business. I did not appreciate how she disconnected the call on me as if I was not interested in giving her money. They aren’t there when you come you wait for them and then she was rude.

Johnson Durrell: I am honestly not going to lie gladly looking over these reviews neways I happened to take my fiance there 2 years ago n we purchased a Lincoln navigator for 6,500 n we paid cash do u Kno a week later it pretty much caught fire wouldn't turn we literally couldn't take back because buy as is they were such scams so we took it to Carfax n only got 3,000$ for it we are still struggling and trying so hard to bounce back after they got over on us for 3,000$ now years later , I do not recommend them at all I'm still upset smmh!!!!

Bronwen McAbee: After visiting many car lots and coming up with nothing me and my mother decided we'd stop here and boy am I glad we did. Angela was so helpful and nice, and did not put any pressure on us to buy. She helped my mother find the car she needed and even help save her a bit of money. Overall we had a pretty good experience here and I definitely recommend this place!

Chrissy Beth: DO NOT BUY FROM THIS LOT! We purchased a car and paid for it in full for my daughter. Not even 3 weeks later the timing belt breaks and now the motor is trashed. 4500 to fix it. This car should have NEVER passed inspection. These people are scams and are now ducking our phone calls.

Jeremy Hill: Fantastic family owned and operated used auto dealer.

Shawndra Nobles: We absolutely live John and Angela. They are always fair and honest yo the best of their knowledge. Not pushy ever. Down to earth.

Dr. Andrea Williams: Great cars

Daryl Jone s: Found them willing to work with us, on the vehicle we wanted.

Trayvis Hampton: They have really reasonable priced vehicles

Nat: The owner and 2 workers were very kind and made sure to explain all the paper work. It is a “BUY AS IS”I bought a nice 2010 Hyundai Santa Fe for $4,900 at 188k miles, but once I got it fixed (the bill was $2k to fix everything) the mechanic said it should’ve never passed inspection. The car still works has minor issues. I knew what I was signing up for but the inspection part was a surprise. So be careful.

Chris hart: This place is a joke. Stopped and looked at a truck. They wanted 4k for a truck with almost 350xxx miles. In reality it was only worth $1000-2000.

Fefe Lala: They sell lemons. Run away quickly from this lot. They line is. I just put a transmission is this car, but in all reality it needs one. They are some scammers. Black people don't shop here.

Terri Cusick: Trying to call they pick up and hang up on you than phone stays off the hook for hours. Try to see inventory but majority of cars are sold and not up to date, also cars you can see over 300,000 miles for more than 3 grand. I'll go elsewhere thanks but no thanks!

Zach Garton: Bought this 2008 gmc acadia black. Got it Jan 4. And today 24 days later it stops shifting. They sold us a lemon for $3100. Don't buy from them they are liars they will pretend they are friends and try to connect with you. Don't trust this place they are just money hungry liars.

Tom Gorenc: Great family owned business

Mike Bastoni: Was interested in 1995 Camaro ss t top call 256k on car they trying to get 4950 hahahaha good luck on that

Chylenn Cornett: I haven't bought a car from here but the customer service I have received on the 3 times I've stopped in to look at a vehicle I have received nothing but kindness ! Any questioning I had someone was always nearby to answer. Thank you !!

Randy Stark: Staff was nice! Bought a f150 there two months later transmission went out!

Marcellas Bradford: Bought a lemon from here and they sent to me their mechanic and never paid for it.. I always thought this was a good place to buy a cash car.. I had this car 2 years now and only got 2 days out of it.. I wouldn't send anyone to them unless they know how to fix cars themselves

StonedAge GamerGuy: This place is garbage they sold me "inspection improved" car and there's alot of major issues wrong with it. First off the horn doesn't work has a bank one system error fuel pump issue. Battery has died on me 3 times the first week having it. This is completely wrong if ur gonna sell a car and has those kind of issues the buyer deserves to know what ALL is wrong with it. Plus there's a lean on that has prevented me from purchasing plates for a whole month. This place has to be one of the worst car dealership

Carl Vogliardo: I didn't end up buying a car here, but it was just a matter of inventory timing -- the website was clear about which cars are on hand and which are in-transit (why can't everyone do this) and I had a good experience with Nawaz, who was friendly, helpful and not at all pushy. I'll definitely give this place another look when it's time for the next car.

Sally Herrick: We have been looking around for a Kia Carnival for a few weeks and this has been the nicest dealership. Nawaz Ally was great with his communication with us - very upfront and honest, but not overwhelming or pushy. He let us know the moment they had one available for us and even drove it to us 2 hours away. Shopping for cars with little kids is very stressful and Nawaz made it extremely easy. He has checked in with us several times to make sure everything is working well. We will definitely use Bob Kia Independence the next time we need a new car.

Chris Nunn: Nice sales man.

Thomas Clatanoff: Very helpful all the way through the process.

Joe Stanifer: Lie and denied issues with vehicles

Tim Merson: I was helping my significant other in her search for a new vehicle, and Matt the internet sales guy was great to work with. Ultimately we ended up deciding not to make a purchase at this time, but Matt was straight forward and helped us every step of the way without making us feel pressured. He did his job by informing us of various options, but was never pushy. I've personally purchased close to a dozen cars from dealerships alone, and almost every time feel like far to much of my time was wasted. Matt is a great asset to this dealership, and the entire dealership process would be significantly improved if there were more like him.Also the dealership in general had straight forward pricing without the various nonsense addendums regarding trade in and financing so many places attempt to charge. There are many dealerships I simply will not do business with due to their practices, I can say I wouldn't hesitate to return to Bob Sight.

Liane Vieira: Car sold smelling of smoke!!I recently purchased a car from Bob Sight Kia and would not recommend. My “new” car was delivered with an awful cigarette smell, completely dusty on the inside despite being told it was detailed, and with zero windshield wiper fluid. The sales associates were difficult to get a hold of and the management could care less about their customers. After spending thousands of dollars on a car all we asked is that we were reimbursed for the cost of a new detail and odor remover treatment but the company refused to do even that. They clearly only care about the money here and I wish we had purchased elsewhere.I also emailed the manager as they suggested in the comment below to resolve the issue and never heard back so that is clearly a ruse as well. Don’t do business here.

Bri Martin: Bryan & Brian are amazing in accommodating all of my needs! I am super happy with my purchase and will recommend this dealership to everyone!

Mary Hempleman: Very helpful staff, made it an easy process to buy a car, straight forward transaction. Thank you Nawaz!

jcott: Have you ever heard, “Sales gets the first, service gets the rest” (or in this case, doesn’t)?I had a great buying experience but the service department has been gone downhill for the past three years. They are too busy for the size of their facility and they are under staffed. I just spent 20 minutes on hold before I hung up. That isn’t the first time it has happened and in they have hung up on my before. (Not while speaking with me - while on hold, someone disconnected the call.) Simple service requests (oil change) take forever to schedule. God help you if you have a hybrid because there is only one guy who can do that part and he isn’t very good - plan on renting a vehicle if you need repairs. Not only did my husband get a new car at a different dealership, but the whole experience has turned us off of the Kia brand and I will never make a purchase from any Bob Sight dealership again.

Silvino Gomez: Just bought a Telluride from Bob Sight Kia. Great experience from start to finish. Great communication both during the sale and after. I would highly recommend my sales rep Bryan Nickerson to anyone looking to make a purchase .

Sam Starr: I had a rough start to my service experience after recently buying a pre-owned car, but Kara ultimately went out of her way to make sure that I was taken care of, and that a resultion was found.

Kimberly Berkley: Kara was very helpful efficient and knowledgable. I would definitely recommend

Josh H: Salesman was decent. Finance guy was a tool. They let 6 banks run my credit and didn’t inform me they were sending my info to any of them. Thanks for the hit on my credit score. The service department couldn’t be less helpful. The warranty for these vehicles doesn’t cover anything at all

Abigail Mejia: Service department is terrible. The woman that works in the office was rude, acted completely bothered that she had to help us. The staff members inside apologized for her that’s how rude she was. Service was so bad we left. I’ll go to lees summit where the service is better.

Debbie Bodenheimer: Knowledgeable, efficient and friendly

Lisa Tui: I’m using an alias to write this, but I’m sure they’ll figure out my identity and I don’t care. Todd S. and Bob both tricked me into signing a contract that included a “Forced Warranty Scam”. Google it - there are articles online all about it. Todd is a sleazy conman (aren’t most salesmen?).Todd had me sign paperwork and said things like “we’re going to throw in oil changes, tire rotations, car maintenance, GAP coverage, etc.” Leaving the impression that these things were going to be covered by Kia, not added as an additional price to the total amount of my car.The funny thing is that people think they get away with being scamming thieves, but they’re going to wish they wouldn’t have messed with a Child of God! There is no rest for the wicked and what you do to others will always come back to you. I have peace knowing that God will handle the both of you.They’re not even worth it. I’m going to report them to the BBB and seek a lawyer to see what my options are. God is going to have the last laugh with these two. Read your contract and don’t let them rush you into signing anything! Stay away from these frauds, especially if you’re black.

Someguy Somewhere: I cannot even begin to explain how disappointed I am with Bob Sight Kia. We have a 2016 Kia soul with 66,000 miles on it that needs the catalytic converter replaced for a third time.66k miles and catalytic converter number 3...We need to now have it towed from Bob Sight to a small mechanic shop in order to save as much money as we can because we simply cannot even afford this repair. We have spent hours on the phone with Kia and with Jeff the service manager and we have given up. The big guys win and the little guys lose.However, we need a car, and unfortunately it looks like it will be about $2400 just to have it running again.66k miles, catalytic converter #3, and somehow this is ok with Bob Sight Kia and with Kia in general.

Carol Povolish: The service department has a great team! They get the work done and you're not waiting all day.

Mitz Acasio: Went to help my sister look at a car, salesman was alright but not great.

John McMahan: Frank, MK and the finance team made the car buying experience enjoyable. They went above and beyond to make us feel relaxed. Absolutely no pressure to buy. My wife got her dream car.

Trina McCune: While I was test driving my car it started to vibrate. Immediately Peter, the salesman that was riding with me, told me he could get me a deal on new tires so that's what I assumed it was. It was actually a bent axel and I am lucky I did not get hurt because of it. Beware if you don't take someone car savvy with you.

Mike Guilinger: Just bought a new Palisade from McCarthy Hyundai and couldn't be happier with the service we received from the sales staff. MK was very helpful and accommodating taking all the time needed to answer our questions, even staying well past closing time. Thank you MK and all the McCarthy staff.

Marsha Gilmore: It was a great experience all the way through. Christian is awesome! He found me great deal and is just great to work with. Harper is awesome too. He went with me to test drive the vehicle and is very knowledgeable about the vehicles. He also kept my nephew's 9 year old daughter entertained! I would definitely recommend McCarthy Hyundai! Everyone there is great!

Svyatoslav Levin: I was greatly impressed by speed, quality and politeness at McCarthy Olathe Hyundai service department. Small recall repair was handled really well!

Ane Richards: Had such a great experience here! I was buying my first new car and Grace made me feel so comfortable and helped me understand everything that I was signing.

Cara Keller: I just want to say these guys Rock! From Sales to Service. I totally appreciate you all making my life easier. The experience was overwhelming at times but you all went out of your way to make it so much better. MK McKibben is absolutely the friendliest professional sales person that I've ever met. She is just so real and patient. And knowing that the service team is there to help with any need you know your taken care of. It was a month long journey but I couldn't be happier with my 2023 Hyndai Tucson. Many thanks.

Kevin Barber: Great buying experience, Frank took care of every detail and Jordan did a great job with the paperwork.

Layne T: Amazing experience buying a car from here! I got help from Taylor, Christian, Shawn, Gary and Jordan. Not only did they make this much less stressful for me but also the atmosphere and how happy everyone was made my day! 10/10 experience and will come back here for any car related activities

Neha Nittala: Alan was very patient with us and super helpful! We had a very pleasant experience overall

Kara Lyons: Everyone at McCarthy is so nice and helpful!! Grace is the best !!! She helped me find my dream car!!!!

Kodi Allen: Christian was a great sales representative. Couldn't have asked for a better car buying experience!!

Javi Cook: I really appreciated the people there, they were very helpful and nice I appreciate Anthony for helping getting the car that I wanted!

Joey D: Amazing easy service. Very nice people and helped us find a new vehicle easily and smoothly. Highly recommend

Madison Malone: Admin fee is much higher than similar dealerships.The salesman continued promising our car would be ready when he had no idea. If we had just received a phone call saying, "Hey, this is what's going on and it's taking a bit longer than expected" we would have felt better about the situation. The manager, Shawn, said he would call me back multiple times and never followed through, and he also kept telling me the incorrect maintenance that was performed on the car, he just had no clue what was going on even though he's supposed to be a manager.Will never recommend to family or friends, looking for another new vehicle and will be taking our business elsewhere.

Bobbie Kraft: My experience was phenomenal!! Christian is amazing. He knew so much about the vehicle I purchased and made sure to go over it with me again before leaving. He sat with us and made sure to keep me calm. It was like he knew us personally. Him and Jordan made sure to get the right pricing and deals and I couldn’t be more grateful for them. I am in love with my new car. Thank you to a wonderful dealership and amazing salesmen!

marlee coyne: Frank was very professional and helpful. Everyone was nice and helpful. This is my second car I’ve purchased here and I’ll be back again.

Elizabeth Paolini: Alan was awesome! Helped us get the perfect car, and we love it! It was so easy.

Paul Ziegler: Over all good, When I first called about a Hyundai Palisade the car salesman told me on the phone he don’t usually take these kind of request over the phone. I thought that was very unprofessional. Meeting him in person he seemed very humble. We Test drive the car. The wife loved it. As far as the salesman goes he really did not show us much about the vehicle or tell us much in detail. Seemed like they just wanted to push the sale through. A new car not coming with floor mats and I tried to negotiate them there was no negotiation. This was a 52,000 dollar car to remind everybody. The overall people was friendly.

Diana Studer: Our sales person, Terrence McConnell, was very helpful in the process of buying a new car, which we hadn't done for 14 years. Wow, things have changed. Terrence was very informative and well organized. We're confident that should we have any question(s), he will be glad to answer our text or call. We love our new Tucson already.