Best Home Improvement Store Independence Near Me

Lowe's Home Improvement Menards The Home Depot Westlake Ace Hardware Sladek Do it Best Hardware Tractor Supply Co. Truman Heritage Habitat for Humanity Independence ReStore Harbor Freight Tools Westlake Ace Hardware Lowe's Home Improvement Northern Tool + Equipment Menards

1. Lowe's Home Improvement - Independence

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· 1559 reviews

19000 E Valley View Pkwy, Independence, MO 64055, United States

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Lowe's Home Improvement: what do users think?
Paula Stevens: A memorial Day weekend I called at night and spoke with Ron about a lawn mower and items on sale for the lawn and he was so nice and went through everything for me. he told me to come in real early and I did and Mark was there and he helped me I told him everything wrong said and that he wouldn't be there but you know Mark or a couple other gentleman he named would be so just tell him everything. When everything didn't really go the way Ron said Mark went and spoke with someone and he got my order filled the way it was supposed to be and he helped me not only with that but also with plants and just all kinds of things and was very informative and helpful and I couldn't have appreciate it a sales representative any better than that I'm not sure if I've ever had one as good as this young man was because not only was the knowledgeable he cared.
Brandon Alexander: Bought kitchen appliances here, and every step of the process was painful and frustrating. We were notified of delivery times and they stood us up repeatedly. We would stay home to accept the delivery and NO ONE showed up or called. Each time, we made multiple attempts to speak with someone at the store only to be endlessly transferred, put on hold, and quite frequently hung up on. It was almost impossible to get in touch with someone willing to help.
Dave Lowry: Well stocked, handy
Kristi S: The employees and managers are so helpful and courteous, even with supply chain issues. They are always ready to help with questions and concerns. The customer service department is great to work with as well as managers.
Joe Oliphant: Terrible experience. I ordered a refrigerator and long story short it took four deliveries before I got one that wasn't dented. I had to drive to the job 20 minutes each way FOUR times on my days off over a three week span. I was told that I would get a little reimbursement for my time and fuel but have been passed around and around when I call to speak with a manager. I would get put on hold until the phone stopped ringing. I will never shop at your lowes again and will tell everyone I can to not shop there as well. Your customer is non existent in store and over the phone.
Patrick Oakes: I prefer lowes in general I think they have better quality products, I was disappointed I went to get mulch they wouldn't price match home depot so I left.
David McGonigle: I go here to get some wood..... And other stuff.
Dale Forrest: Have rarely ran into an issue with any Lowe's stores in the area. This one is up there on the list.
Opal Johnson: Great service, Chris the manager was very helpful, in assisting us
Monica Conner: Love this location
Nancy Lamar: We received amazing service the minute we walked in the door! An associate helped us find what we needed. Eric patiently helped us checkout!
Deborah Madison: Great selection
Chance Palmer: Went to return an item that said it had been inspected but was damaged. Waited 30 minutes for a manager, never showed up. Sent a code up front instead. Never offered a replacement appliance. Terrible service and policies
Catherine Hunt: The staff member at self check out was very helpful. Unfortunately the floor staff member was brisk and seemed to busy for a question
Andy V.: Customer service has really went down hill.
EV Morrow: I went in the greeter directed me where I needed to go and I found what I was looking for so delighted with my visit
Shari Freeland: Staff very helpfulWe were able to find a polystain there . It was a hard one to get. A staff person helped us at automatic checkout. She was very nice.
Wernex Wernex: They don't care about their employees whatsoever ever and have horrible management
Sylver Wolfy: I hate when businesses are lazy and don't put their holiday hours on Google. Google said they were open today so I drove 20 min here to discover they are actually closed.
Deborah Anderson: Usually have what I'm looking for, employees know where items are located. I love their garden center their plants are good quality!
Patricia Henry: Went to the garden center, the cashier and the young man who helped us load everything could not have been kinder or more polite. Great choices, great prices, great service.

2. Menards - Independence

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· 1852 reviews

4101 S Little Blue Pkwy, Independence, MO 64057

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Menards: what do users think?
Olivia: This menards has the worst customer service I have ever experienced! The lady straight lied and couldn't be bothered to move away from what she was doing. I suggest shopping else where if you want to be treated like a human being instead of an inconvenience. If I could give zero stars I would! This store brings menards down!
Colby Weavers: Trash employees and trash customer service. Most just walk around hiding from customers.
Christina Haesemeyer: Evan was great he helped us load all the river rock
Logan Polley: They must be stocking there freight as they take it off of my truck they take absolutely forever to unload. Been sitting in the dock for about 2 hours and they havnt even started yet
S G: Their inventory is way off on the building materials. So even if they look up the stock and claim they have plenty of what you need, after you pay and go out back to get it, you'll find out they don't have it. And BEWARE when going back in for a refund because they'll try to refund you for only 1 of the item instead of the 100 you paid for and didn't get.
james weatherman: Worst experience buying lumber was the manards in indenpendence can’t no help loading building materials went for deck package and they make ya go up the stairs and load it it all, won’t be back
Janet Moore: I’m super disappointed in the quality of washing machines that Menards is not backing and just putting it off on the manufacturer. Expensive one!!! 2 DIFFERENT repair companies and the brand spanking new washing machine still takes ALL DAY to wash one simple load. It’s unbelievable that Menards/Whirlpool refuse to exchange this for something that works! Customer service has been a nightmare with the 2 companies. The one star is only so I could warn you all to do your research carefully because they will not back their washer.
Lee Wilson: I had a problem with a uninformed employee about using my rebate check. Chad Bobzien The Store Manager Upon being informed of the situation took care of the issue expeditiously.Lee Wilson
B Fanning: We love Menards!! Always has everything we need. Family owned, friendly knowledge staff, clean and you get rebates on your purchases.
Wheels Holland: Found what I was looking for and was out of the store in under 10 min
Userun- Named: They have lots of grocery items I didn't expect. And I found sathers bags of candy on clearance for like .33¢ and you can't beat that deal.
Lazlo Layzlow: Always affordable
Scott Robison: Menards, funny name, serious savings. Menards, you can find it here. If you can't then it's somewhere else...we guarantee it! Menards, we're nothing like Walmart ...because we are a lumber and hardware business...oh I guess we carry food, and pet supplied and you name it we sell it so yeah Menards, alot like Walmart but without the freaks in crazy clothes! Menards, where it's ok to ask our employees for help. We aren't Home Depot or Lowes so go ahead, It's ok!Those are but a few ogmf the slogans I'd use if I were the menards CEO....and that's why I'm not.Menards...save big money at Menards...yawn!!!
Christi Hodill: I like shopping here whether I know what I'm after or poking around, I like the prices, and the staff are much more eager to help than the other big box stores. It is cleaner better organized than the other stores as wellI recently did a special order on interior stone and tile and was helped out by the manager. I have also returned a number of items and am impressed with how quickly they process it. Checkouts... again, are done properly and quickly, and call me crazy, almost cheerfully. Hard to imagine, but true. (they seem to have a younger and not so jaded crew)One quirk of the store to just look out for is the guards at the special order and bulk delivery gate entrance are very good at their job. When you exit, it feels like you are getting out on bond from a jail.
Nathan Sherer: They have just about anything you would need for your projects at a reasonable price.
Ken Byrd: First time in there and it was awsome vervy nice!!!
Kevin Marchant: Great variety of products! Great prices on many items! And that 11% back easy to process!
Jody Acord: I don't know what's going on today, maybe its just that spring is in the air, but we must have had 5 store associates ask us how we were doing or if we needed anything. Everyone was very nice and helpful.
Danny Hinrichs: Fast unload
Stephaine Billings: The staff at this location are great! Friendly, helpful and knowledgeable.
Mike Garzee: Good prices on some of their materials for projects/housing.

3. The Home Depot - Independence

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· 1946 reviews

4210 S Lee's Summit Rd, Independence, MO 64055, United States

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The Home Depot: what do users think?
Adryan Debey: Friendly staff and nice environment
Holly Darrell: I ordered a refrigerator from them to be delivered and assembled at my house.
Joseph Sousa 4: Great store. I rent from here all the time. Prices are great also.
Ⲇⲟⲛⲁvⲁⲛ ❹ (Don): Kendra is great
Shorty 1994: Store has lots of plant varieties. Although when you ask the workers about plants they are not knowledgeable about plants so usually they can't help you find what your looking for. Customer service depends on who's there really at checkout.
kevin horton (custom stone tile): Always a decent place! Ai as less a little crowded by checkouts.
Donald: Love it
Michael Bessler: They had everything I needed.Finally supposed are getting easier
Teddy Tompkins: This place has a really nice garden center with a nice selection of plants and gardening supplies. Only negative is that there was a really long line of people checking out and only one cashier.
vick swishem_3s: Went in to buy a couple power tools. No hardware associate in any hardware aisle. I asked another employee to page them so the case can be unlocked. I heard the page go out and I waited then waited then waited. 15 minutes later no one still has not showed up. Asked for another page and waited 5 additional minutes with no hardware associates appearing. I’m trying buy hundreds in power tools. Locked the tools up and no employees to unlock it to make a sale. 🤦
Laurie howerton: Nice people
Josué Cartagena: La tienda es muy buena, pero el personal es pésimo sin experiencia quería comprar una lavadora y secadora y no se que rollo con ellos estube una hora y media y no puede obtener nada a los 4 días fui a Lowe's y en medos de 15 minutos ya tenía lavadora y secadora comprada.
Teri Miller: Bought some great plants. Staff are always so helpful.
Yancy Walker: Buy most of our appliances here
Kerrie Baker: I ordered a refrigerator from them to be delivered and assembled at my house. When they arrived they were super professional and they were nice enough to tell me that the fridge I ordered would not fit in my kitchen properly and they were able to take it back for me. I appreciated their honesty rather than they just setting it up and leaving!!
M Beach: Need to get rid of self check out. Have more employees on the floor and at the registers.
Collin Smith: Audrey helped me load a lot of soil and mulch tonight, she was very helpful and friendly even though it was close to closing time. I appreciate how she did it all, and I would give her a raise, she's worth keeping around. Also the girl at customer service, I didn't catch her name, but she was very kind and even said she'd help load it herself if she could leave her register. 10/10, I will be back, and if I was in charge I'd give both of these kids a raise. They helped me above and beyond what I'd expected or hoped for especially an hour before close. Both of them went above and beyond, if you want to keep them working for you, I'd be giving them raises. I don't work for your company, I don't know what you can do, but PLEASE do the best you can for those girls. Their kindness and help made a world of difference to me, and I hope you use it as grounds to make a difference for them.
Jackie Sharp: Their monthly kid activity was very cute and my kids really enjoyed it.
Jose antonio gonzalez Gonzalez: Exelente
Trey Young: Just go to Lowe’s
Rena Annette Jones: Very good Home Depot as a whole. Very well stocked but don't expect great help from anyone under 30 years old.🙄

4. Westlake Ace Hardware - Independence

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· 791 reviews

415 E US Hwy 24, Independence, MO 64050, United States

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Westlake Ace Hardware: what do users think?
Tangy Gleets: It's expensive and sorta weird, because most of the people working there will help you. it's nice to have one in your neighborhood.
Deb Beauvais: The Employees here are Awesome and you can find most everything you need.
John Dean: Outstanding 🤗💯👍 service
Yesenia Rodriguez: These people are rude on the phone.
Angelica Janes: I'm a woman I know what I want to do on a project but sometimes I'm not sure what I need.These people are so helpful and friendly.always they don't talk down to you or make you feel silly.A great group of super helpful people.thank you
Cassandra Watts: Friendly staff usually find what I'm looking for and when I don't as long as I can find some staff then I'm good clean store though decent prices
Brenda Scott: Found what I came in for.
Paul Tezon: Organized, clean and helpful staff. Definitely the go-to store.
Scratch Hellion: Clean, fast, friendly.. love it...
Darrell Bunger: These guys almost always have the stuff you just can't get at other hardware stores. Like one concrete anchor instead of a whole box when I only need one for the foreseeable future. Friendly and helpful, the employees are always around and rarely a long line to wait in.
Chris: very helpful service !!
Michael Young: They have a little bit of everything here and the staff is friendly and helpful. Stop by for you home improvement needs.
Ash Abbot: Not to many employees but the ones that were there were very helpful.
Dakota Smith: God Awful. This is near my work and I’ve tried to find supplies and such for work on several occasions. Everything is so over priced and I could never ever find an employee.
Ollie Woodard: Love this place. It has a variety of items needed, well stocked, and great gardening supplies.
Jeffrey Jones: Just drove through lot this time, but ive shopped there many times , and they are a little pricey but they do have quality merchandise, and they still cut glass and repair some storm windows , and screens and thats a big PLUS in my book
Waychill: Love their clearance!
Brenda Gard: Sales man was helpful
Patrick Oakes: Because of the area alot of things are locked up, but staff was friendly and got what I needed.
Darren Tharp: It was okay. It was very difficult finding someone to help me. It's a big store with lots of stuff and it was hard finding what I was looking for. When I did ask someone they looked at me like i had frogs crawling out of my ears. 😆
Bob Honeychurch: Typical hardware store. But the cheapest place in town to get keys made
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5. Sladek Do it Best Hardware - Independence

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· 146 reviews

15805 E US Hwy 24, Independence, MO 64050

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Sladek Do it Best Hardware: what do users think?
gilberto linares: Left my chainsaw to get fix, they told me 2/3 months I said okay now going close to 5 months. I called and ask when it'll be done and told them it's been there for a long time. All the said is you can come pick it up if you'd like. What for real? After I've waited so long just to pick it up not fixed.(after review was posted got called back just to let me know it hasn't been 5 months only 4 😳. I did say close to 5 months we're about to go into May soon. Now they told me to pick up my saw in a rude way.
Ralee O'Dell: Shop here if you want an overwhelmingly positive experience. The epitome of a hardware store. You get a welcoming feeling coming in through the doors and you’ll always be greeted by Ken or one of his colleagues. The fact that Ken always takes the time to help you find what you need and even gives you ideas to help is exactly why I continue and always will continue to bring them my business as well as recommend as many people to their business as I can. Thank you Sladek!! I’m happy to call you my hardware store! 🙂
Dakota Smith: They always have what I needed at reasonable prices and idk if it was the manager or the owner, all I remember about him was his iPhone had twitter notifications like every 5 seconds which was kinda funny lol. He was extremely helpful though. He stands at the front door and helps people as soon as they come in the door. A huge 180 from big box hardware stores where I can never find an employee.
Tess Gibson: I needed a specific plumbing part. Mike helped me quickly and found the right part so that I could fix a very annoying leak. Thank you so much! You guys are the best.
Zach Lafferty: Excellent customer service. I don't usually like being bothered while at stores, but they were so helpful I did not care.
Brandee Brewer: Great
Rodney Green: The store carries parts that you can't find at other retail stores. The staff is extremely helpful in finding the hardware that you need.
Darren Tharp: Don and the gang here are simply the BEST . Don't take your business to a big box store. Keep you money in a family owned and operated store.
James Stowe: 👴🏻 🏻
Anna Windham: Prejudice. No public restrooms?
Shelley Just Me: Never have problems here. Everyone is cheerful and happy to help in any way possible. If there is anything you need or searching for something you're just not sure where to find, they will help you with it.They have popcorn 🍿 if you have the munchies.They are always well stocked. Clear, clean shelves with great labeling make it easy to find what you are looking for.They seem to have just about everything. If you've never been, you would be surprised at what you may find.Overall, Very Clean store. Fast, Friendly and Courteous Staff. Shelves Clean, Labeled and Stocked. Parking Lot Clean as well.
BigPapa: Very friendly and courteous staff. Met me at the door took me straight to the item I needed. In and out with a smile all the way through. Every time I need an odd but simple item and they are out at other hardware stores, I can count on Sladeks to have what I need in stock and comparable prices. Great Great service. Don’t know why I ever go elsewhere.
ArchDemonTV: Called to ask if a product was in stock and a lady staff member was pretty rude to me over the phone. Won't be going there for my business 🤷‍♂️
Chris Jones: Always very helpful and knowledgeable on home repairs.
Trig Stewart: They've seemingly always had what I need.Free popcorn is a plus!
Capri 82: Debbie and Butch always flirt with me
Quinton Compton: Excellent customer service all the way around even coming in the door. Wonderful deals too. Two thumbs up👍👍.
Shannon Gabriel: I tried to call to ask a question and the lady who answered was extremely rude. I will NOT be using them. Please learn some customer service skills.
Sara Essex: Everyone was very helpful and kind. I will definitely shop here again.
Tracy Shoate: I love the different variety of items that this store ;has, however, I have a problem when I am just browsing and every 5 minutes a staff member is following me and asking me if they can help. Ask me one time and I will let you know if I need help. It makes me uncomfortable and I won't go back. This has happened every time I go to this store.
Jamie Ryan: Knowledgeable friendly staff.. Reminds me of the hospitality of the past. Excellent experience...EVERYtime!

6. Tractor Supply Co. - Independence

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· 795 reviews

2210 Rte 291, Independence, MO 64057

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Tractor Supply Co.: what do users think?
Brenda Bigelow: Employees are all pretty friendly. I visit here, 1-2 times a month, they go out of their way to see if you need anything and are good about striking up a conversation. Store is pretty well stocked and clean. I have used the online purchasing, and picked up in store and also had the curbside pick up both went smooth and quick.
Sean C: The customer service here is Amazing! Very professional and helpful staff.
Aj Chapman: Nice store. Had to wait at register for someone to come check me out, but not too long.
john H: Very nice place to shop for my backyard chickens! Staff are always friendly and helpful.
Michael Dolan: Great place. I had looked all over for the right dog pen, and Tractor Supply had it at a great price.
Mark Lawrence: I got a good deal on some tools. They have a nice selection of farm clothes and boots.
Adam Collins: Store is really nice. Store manager is great!
Jason Rader: I called yesterday asking if I could bring up a belt that was too big that I had the receipt for. They said "yes no problem as long as I had reciept." Today I went there to be told it was past 30 days so it was too late. I asked Matt if he could just override the computer if he chose. He said "I am the manager, I can do whatever I want". I could tell it made his day better to make my day worst. I feel absolutely disgusted.
Tierra Wade: Store is clean and nice, but it’s so hard to get a employee to actually show you where something is! I had 3 different employees point to where the product I was needing was at until one actually showed me!
Dr. Alex: Clean and friendly, had what I needed.
C Cline: Lines are slow moving
Travis Foster: Tractor Supply a bottle of Terramycin was just delivered from your store to my house. It was opened and missing tablets.
tony brewer: They always have my dog food and always nice
Cynthia Moore: Nice place
Willy Brandt: Everything was great, got what I needed for a fair price
Anne Buesing: Always a pleasant experience. Friendly staff.
Brandon Shumaker: I'm doing this review because I feel like Multiple employees were called to the front door immediately like some organized move assuming someone was gonna steal and run out with stuff. I'm the type of shopper that comes in and out for a handful of things and always fast..maybe I scared someone? Because the vibes I got were negative and the old lady cashier acted like she didn't want to talk to me I had to tell her I have a membership! and she was still very nasty. Next time I will be more alert and listen in but I never concern myself but the vibes impacted me enough to write all this even though they probably could've been watching a real thief it still made me very uncomfortable!On top of all that fearing the safety of the stock boys that would be ordered by management to act as security if such incident was to actually happen should be reprimanded.
Renee KelleyGermani: Need more locations in Kansas City area
Susan Johnson: Love my local farming place. Thank you for always being awesome and having what I need!
Kevin Ladd (KEVLAR): Great store in every aspect.
Bruce Staggs: Helpful, polite and professional.

7. Truman Heritage Habitat for Humanity Independence ReStore - Independence

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· 477 reviews

505 N Dodgion St, Independence, MO 64050

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Truman Heritage Habitat for Humanity Independence ReStore: what do users think?
christy keen: First the good-store was immaculate, very clean and organized. Now the bad-the manager was so RUDE and judgmental. Hey, pal, you don't know what people are going through and nobody wants your opinions on the way they talk or act. Shut up and do your job instead of hanging around handing out your preachy opinion on things that aren't your business. I will NOT return to this location. Go to Blue Springs-better items and much better workers.
Justin Metz: Even though this is one of the smaller restores I have been to it had everything that I personally was looking for. Included brand new gallons of paint in the colors I needed, Dome light for my bathroom, Non smoking signs for my new business, And random other little accessories I was looking for. All around it's a bit of a drive depending on where you live in Kansas City but it's well worth it!
Tisha: Truly love this store! Not just because I am part of the new management, but also because I know that I am working for a good mission. Our mission is to help end poverty and help our community. I enjoy seeing all of our customer's, because they too make it all worth while! Hope everyone has enjoyed the changes we have worked hard to make, becausei it has been alot of fun. So thank's so much for coming in, and I'll see ya next time. We have great stuff coming in everyday so you won't want to miss it!
Larry Smith: Great place 👌👍🙏 great people
Duane Rathbun: A great group of people. We purchased paint and a hutch on this trip.
Debra Felderhoff: I have rental properties and frequently shop at Habitat. Today, I bought four oven heating elements and 4 refrigerator water filters. The elements were 1$ each and the water filters were 2$ each. What a buy. I also bought a large box of nails for our automatic nailer for only 10$. Paint roller covers and tray liners very reasonably priced. I love this place.
Nicki Wagner: Great place
Christy E: I am amazed! We found the piece of oak flooring we needed to repair a spot! Nice staff.
Kevin Ryan “KCLoud816” Treece: Great bargains for your household needs. Everything from windows doors furniture and bathroom fixtures
Diana Taylor: Oh my goodness!! Found a bunch of really cool Halloween decorations and since they were out of season got a fabulous price!! And the folks working were just awesome!! I'll definitely be back!!
Lisa Slater: Great place for the things you need to fix or repair around the house. They have lamps (25¢ lightbulbs too) doorknobs, hinges, paint carpet tile doors windows furniture tools phone cases. Tools, electrical stuff. Goes on and on. Friendly staff to help as well.
Jay Ridenhour: I went in there just to check the place out. Next thing you know I had a full cart. They had a variety of stuff from tools to furniture and paints and all kinds of stuff. I'll definitely be going back.
Paul Kirkendall: Truman heritage habitat for humanity is a great place for finding gently use furniture they also sell recycle ♻️ plumbing fixtures kitchen sink fixtures bathroom fixtures such as toilets and bathroom sinks and etc if you're needing any type of items to pick up your home with and you need it done budget friendly they can hook you up like I said they carry furniture couch chairs dining room sets and they're all at a great fair price plus if you got any household items that can be recycled they'll take them in.
Freddie Wilkerson: This place is AMAZING!!!!! They really care about the community and they went above and beyond for my family and I am forever thankful for all they do and the awesome staff who work there I was able to furnish our home thanks to them and it is nice not having to sit on the floor some of the guys helped me back up the u haul and get it loaded so Again thank you for all that you do you all rock and the community is a bit better because of kind caring people like you
Anne Buesing: Friendly staff and decent prices.
Trisha Morrison: They have good prices but you certainly get what you pay for.
Jaimee Moody-Wright: Pretty small building, limited items. Pricing is decent, better than thrift stores if you're looking for furniture. Cheap building supplies like tiles, doors, and such.
Ken Ashley: Good place to get used stuff
Robert Gibson: Awesome store with great prices. This was my third time shopping there. They had many new items including furniture
Samuel Richards: They have good prices and good products. You never know what you're gonna find that's always a surprise

8. Harbor Freight Tools - Independence

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· 1752 reviews

4368 S Noland Rd, Independence, MO 64055

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Harbor Freight Tools: what do users think?
Robert Koenig: I looked up an item on their website. It showed the item was in stock. I drove there and they did not have item, but if you look at their site it still shows they have theitem in stock.
MIKE JOHNSON: Good assortment and amazing prices!
Kay Tungett: Good tool good price
James K. Psaras: Always find a great bargain
Jason Penske: I'm grateful for their lenient return policy but could live without the restocking fees. It cost me $100 to return a generator
steven martin: Unusual tools. Bought an item that if I use it 4 times, I will have saved enough money to pay for it!!.I can fix or change my own mower tires now!!
Luciana Erdmann: Love this place, always friendly people willing to help!!
D Smallwood: Nobody wants to help u when u need help
Kc Stangel: Always can find what I need.
Conrad Parker: Nice. If you’re not careful you can spend a lot of money in there.
Jerry Withrow: Fast friendly and knowledgeable of anything you might need
Jose antonio gonzalez Gonzalez: Muy bueno bonito y a precios comodos
Kenna Leary: Charles was / is great!!! Very helpful and informative ... fantastic assistance and very efficient service with getting our Yukon 9 drawer tool box :) Happy with the pleasant female cashier as well ( so sorry I didn't catch your name ). Lovely experience all around . . . Thank you, Harbor Freight!!!
Francisca Salazar: Excelente lugar por su servicio
John A.: The store was the same as most other Harbor freight stores, it's an evil candy store for people who like working on things.The really negative of this store, don't stand around insulting previous customers where everyone can hear you. Some old guy was checking out before me and was mistaken on a price so he went back to the shelf himself real fast to check because the clerk wouldn't check when he thought the item was priced wrong on the shelf. He was mistaken and still bought the thing in the end without any fuss. When he walked out the clerk insulted him to another clerk 30 feet away while I was still checking out. The second clerk then insulted the one helping me because he went to the back himself to help look for an item. That behavior is exceptionally rude, I get it sometimes you might have a bad day, and retail can be tough, but seriously that was two separate staff members openly insulting both customers and other staff right in front of other customers.
Steven Hougland: Good quality tools 🔧 very reasonable price, helpful staff, friendly and knowledgeable.
chance aldrich: Charged me twice for the same transaction, then denied that they had double charged me, even after I showed them my statement. Shopper beware.
Lazlo Layzlow: Did an exchange with a tool I didn't need with no issues
Albert Edie: Better quality tools than they used to have, great prices
Miguel Uribe: Great tools at a great price
Jozzy Zigg: A wide variety of inexpensive tools and accessories! Helpful staff and always willing to share a smile. Ten out of 10 would recommend! 3 out of 5 stars, wouldn't change a thing! #HailNimrod

9. Westlake Ace Hardware - Kansas City

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· 385 reviews

6201 Independence Ave, Kansas City, MO 64125, United States

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Westlake Ace Hardware: what do users think?
Darrell Lowery: Clean store.Huge selection of products and the staff is friendly and helpful
Bradley Weir (BWeir): A decent Ace Hardware. They have minimal turnover because I persistently see several long term employees over the last 3 years in the area. The store is decently kept and a helpful staff. I wish they had a better selection of some things, but it has 90% of anything you would need to build a house. Key cutting and knife sharpening is a nice touch.
Daniella Hurtado: Hoy compre pintura, y la muchacha Viviana fue muy amable. Otra senora con cabello cortito nos ayudo tambien. Y la cajera, Stormy, era muy buena con nos otros. Nos ayudando mucho hoy. Buena gente en esta negocio.
michelle cox: Absolutely love this place they got the nice people working here don't mind helping you out or showing you where it's nothing is and they don't just point they take you to it
Jeff Ratliff: Wish I lived closer to a.Home Depot.
Raquel Pineda: Todo bien muy serca de mi casa!
Pkkeepergm: Spend 600.00 in the past.Stop in got wheels for myCart rent a cop stare at me.Bus. red shirt man came out rude. Kicked out stuff.Tell girl out her car brake.Laughs 😁. Not shop there.Boycott this store. Rude.
Kenneth Bauer: Website shows products in stock that they dont have when you go to buy it
C Cline: They sell replacement glass for windows!all out of the glass I need
joey adame: Awful service they know nothing left me there standing with no help I found the item I was looking for. Went and asked if I could get help and they ignored me.
Gigiree Jackson: Store is always nice and neat, helpful staff and great attitudes
Rogelio Ramos: Hoy fui a buscar un pomito de pintura para mí carro me atendieron muy bien la verdad y muy atento todos los trabajadores
Jet R: We went in to get a quality grounded ext. cord and after looking around at the entire stock & comparing all the specs we found a really great one. It was a 25ft med. duty grounded one marked at $16.99, GREAT, the others we liked were & 35+! I didn't think it was too odd since they had others (granted not quite as good) around the same price. At the register the cord rang up for $36.99 so the cashier checked it & YEP that was the price. I explained that was hanging with a few of the same cords on a peg marked with the low price then took an employee back to show them. The employee found I was right but soon discovered that almost all the cords were hanging on the wrong price hooks. I asked if they would be willing to honor the price b/c well that is where it was. They had the assist. manager come out & after watching both the employee & assist. manager go through everything to see how wrong the display was set up & looking to see what overrides they could do on the price I asked if they would be able to meet me in the middle of what the price said & what it should actually be - the assistant manager agreed and apologized for not being able to do the much lower price. Honestly I know some people will still think they should have done the lower price but the employees don't make the rules & there is only so much they can do without getting in trouble themselves PLUS they could have easily said "nope it's the price that the bar code reads".So thank you to the employees that were incredibly helpful & very fair Randy, Keyon & Mary (hope I got all the names right!)It's nice to shop somewhere the employees are helpful & do what they can to accommodate customers. It seems to happen less & less especially at big chain businesses.
Carl Meade: Great deals get the app always sending me coupons.
Steve s: Good place but prices going up... not the nice clearance stuff lately... nice people
Marie Stafford: Yesterday, Dana and Joe, from Westlake (6201 Independence Ave), helped getting a 2nd car key and fob, for our car! They did a great job! We really appreciated it and saved us money! Another Associate, Morgan, also helped me when paying with a my new card, but it was declined. I was about use my primary card, when Morgan said I entered a wrong pin number, but I couldn't remember it. She said try it again, and use it as credit, and it worked! 3 great Associates at this store!
John Shemwell: They had what I needed and it was reasonably priced. But, I came during rush hour and it was REALLY hard to leave due to the exit being along a main road with no light. I think I spent more time waiting to turn than I did shopping.
Carol Wohlgemuth: I stopped in here to see how much it cost to get a key made for my Jeep it wasn't too bad what is $87
G S: Shout out to Stormy who has great customer service skills which is rare these days. She helped my find some faucet caps I needed. Westlake take care of your long time employee Stormy it is rare that people stay at a job more that 5 years these days.Thanks for your help Stormy.
Matthew Proctor: Fast and friendly
Sammy Boring: They got my product & they got me checked out quickly.

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