Best Fax Service Independence Near Me

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1. The UPS Store - Independence

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· 128 reviews

16657 East 23rd St S, Independence, MO 64055

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The UPS Store: what do users think?
Caroline Milam: This UPS Store is fantastic. Very fast, and awesome customer service. As good as it gets. They will bend over backwards to get your stuff shipped. Us older folks are still a bit behind all the new technology, and these fine employees are so nice to get things done. Our go to employee is, Kelly. Cannot emphasize enough just how helpful she is. Kudos to all the staff though too.
Isaac Urrutia: Fast & Easy ; That is all I can say
Carmel Mayberry: Shout-out to the black girl who answered the phone because if it wasn't for her they would get 0 starts.. if your black and needing a notary GO somewhere else is all I'ma say cause the girls who do the notary are the big R word.. respectfully
Kelly Mitchell: If I could leave 1/2 star I would. I opened an etsy store a few months ago to supplement my income. I sell unique and collectable items. My first sale was to a gentleman in Hollywood. I wanted to make SURE this item reached him securely so I went to UPS on 23rd st. In Independence. I showed the item to the girl at the counter and explained. She said they would pack and ship it as a fragile item but it would cost extra. Then she said I could insure it, so I paid extra for that also. I should have known when I heard the young girl ask for help packing it from an older woman behind the counter and she told her she had to pack it herself. I had a terrible feeling. The package arrived when promised but it was TRASHED. My client was so angry. I gave him an immediate refund. He was going to leave me a bad review but I was able to smooth things over with him. When I tried to make an insurance claim and included photos he had sent me I was told an "investigation " would be done. I guess I didn't really understand what this investigation entailed. They wanted my clients personal information and wanted to inspect the original packing materials- the materials THEY packed with- which were now in California. First they immediately closed the case. I demanded it be opened again. Then I gave them his contact info and he was willing to talk with them. Then they closed the case again. I have been back to the store a few times, each time dealing with a woman named nellie rucker. Today she told me that that she doesn't have anything to do with it because she is a franchise. So, apparently not responsible for any kind of quality or guarantee as advertised at her store. She said "corporate UPS" denied my claim . I asked how to contact them and she said "the 1-800 #" - which I've tried. Useless. Their "guarantee" and "insurance " isn't worth the paper it's written on and I'm out $200 and many wasted hours of time.
Quincey Boo: This is a thief store. The owners will not file a Next Day Air claim for a package not delivered on time. They would like to make it where the time for the refund expires. They are thieves and won't honor UPS guidelines for their shortcomings. They are strealing from a UPS retiree.
Wayne Tempel: It used to be a good place to have packages redirected to on account of porch pirates. Now they don't check in received packages until after they have closed for the day making the customer wait a whole another day before you can pick up your package! Unacceptable, please check in received packages for prompt pickup.
americancamper 21: Used to send Amazon returns. Quick and easy to do. Most of the staff are friendly. One hates herself.Follow me for more honest reviews!
Jill McEnroe: I ship from here weekly. Everyone is so friendly, helpful and fast. They are like a second family to me! ❤️
L F: The manager was like not human, ordering me to get my son off from the counter. Like can we just talk nicely in the first time and if I resist that’s the time you have to act like mad?
Carl Mcbee: In all fairness 1 star may be slightly high for this place. In November of last year I went in and mailed a package. It was a power tool in a molded hard case. I asked the counter guy if it could be mailed like that of if I needed to put it inside of a box. He indicated it was fine the way it was. Item was mailed with insurance. Week later the receiver sends me pictures of it damaged so I file a claim. This is December now and i stop in and ask of the status of the claim and the manager (I think) informs me it is under review and they will call me when it is resolved. Fast forward to now in March and i was in the neighborhood and i stop in to check and she informs me that they denied the claim because it was not shipped in a UPS required box. Mind you absolutely no phone calls in 3 months. So in a nutshell an item was shipped when they said it was alright , was damaged, and then the claim was denied. Meanwhile I am out the cost of the tool and the shipping. I will NOT be going back with UPS, I should have known to stick with FEDEX.
Abigail Moreno: the two young ladies in the front were super friendly and knew what they were doing^^
Miya Golden-king: They did not help me sort out what I needed in anyway. Was very rude and the. Just hung up on me
elliott Jennings: If I could give them a 0 star I would. I went into the store had them package up the item I wanted shipped thinking they would do it properly. Man was I mistaken. My package made it all the way to the destination hub and then mysteriously disappeared (was stolen probably by an employee). So after it was still not at the destination for a week I called UPS to file a claim. They said they would call me when it was completed. That was a lie. I finally called them 2 weeks later to advance the claim. They then turned me over to the lost and found department and that department said they would contact me when they were done. They also said it would be about 5 days and took my phone number. Their promise to call me was also a lie as well. two weeks later I called again to find out I had to file a claim with the store that shipped and boxed the item. So I called the store to find out that the UPS customer service lied to my face on the phone. UPS customer service said they had sent a request for paperwork to the store near a week ago. The store manager said they had no request for paperwork at all that was sent from corporate. but they informed me that the item was gone and I would be refunded shipping plus $100. So I am now out a $600 graphics card because one of the UPS employees stole my package.NEVER AGAIN WILL I SHIP WITH UPS!!!!!
m cameron: I called to ask for help. Man there said he was multitasking and couldn’t focus on my request. He wouldn’t stop helping other people to focus on me. I asked for his manager and a woman came on the line saying she was close enough and couldn’t help me bc she didn’t have access to the computers? What? Said I was yelling at her when I wasn’t. I had just asked if she could not multitask and help me. Said I should call back in the morning to speak to her manager. I called back and the manager wouldn’t help me. She said she couldn’t hear me bc of a bad connection. I raised my voice so she could hear me and said if I was going to yell, she’d hang up. So I hung up on her and called customer service. They had the owner call and he said that his employees said I was abusive and cursed at them. I have the attached picture for proof that he said this. Poor customer service. I’ve blasted this all over social media and called the people over the owner to handle him. From the reviews I’ve seen on this place, I’m not alone in my experience and will do business with usps.
Donna Stewart: The UPS store on 23rd St. Is busy every time I go in.I think they do a fantastic job of taking care of their customers.I think in this day and age people have become so impatient and demanding. We really need to take a step back and put ourselves in someone else’s place just for a few minutes and maybe we would be a little bit more understanding.
paola morales: Nellie the “Manager” Is Soo Rude She Didnt want to help me at all. Was talking to me as if i started being rude! I will be calling corporate!
Michelle White: Thank you Nellie for all you do for the customers and our community! You are a wonderful person. An unsung hero to many!
J Mysterio: I usually like taking my packages in ready to go but occasionally I can't.This particular location likes to give me a hard time about not boxing my package fully before I leave. I usually mail electronics so I am always worried about theft. But all in all nothing has came up yet.
Lydell Browne: GO SOMEWHERE ELSE Horrible Customer Service Absolutely Unacceptable Very Fraudulent Activities Going On at this Location. MANAGEMENT CAN BE SEEN YELLING AT ELDERLY CUSTOMERS ABOUT MASK VERY RUDE
Crystal Marcella: These place has be a live saver between Notarizations and over night shipping and now faxing paper work off they are amazing and so kind I appreciate everything they have done....
Cynthia Gray Stillwell: Very disorganized. Mutiple people doing mutiple things trying to help me at the same time and losing my w-2 and envelope. Emailed 32 pages to them to also print and they were mad when I asked for my envelope and missed 1 of my w-2. Then I asked them to find it they said they dont have it. Said They would not help me or give me my copies. Very important paperwork with personal info. Don't need it floating around just anywhere. Give me my copies so I know they are shredded. Quit being rude to me for your mistake. Thank You Good Day

2. FedEx Office Print & Ship Center - Independence

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· 81 reviews

4201 S Noland Rd D, Independence, MO 64055

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FedEx Office Print & Ship Center: what do users think?
Demetrius “MEECHIE” Wilson: Fast and friendly
Derek Carter: Quick and easy to get in and out. Staff is friendly and attentive to your needs on whatever you are trying to accomplish.
Judy Lange: Very helpful and friendly, answered my questions. Found out of other services and will be back.
Jason St. John: DO NOT ORDER PRINTS ONLINE this location will charge you twice! I paid $4 instead of 41 cents for a 2 page black and white document to be printed
corzet hall: I absolutely loved Cathy. She was professional, seasoned, and knew her job very well! Hope you enjoyed your”Happy Meal” Ms. Cathy❣️ You Rock!!!!!!
Robert Alsup: Terrible customer service by an overworked employee who seemed like he enjoyed telling me no. I needed notebook sized shipping placards printed and needed a black marker to make my first copy, to enable me to print all that I needed. I was told to BUY the marker because he couldn't/wouldn't allow me to use one. I also shipped a package with him at the same time so it's not like I'm freeloading or anything. Now I'm going to buy a marker and make my own placards and remember to ship with their competitors next time.A little goodwill really goes a long way.
Madison pipes: Every time I come here they are extremely friendly and ready to help!Tom always ends up being the person I catch and he is so quick friendly and ready to help me in the best way possible! Easy laid back location! Will always recommend this location to others!
MrPatrick I-P: Never had a problem with this place the several times I have gone. Friendly and attentive staff.
Kathleen Shoemake: Reasonable prices and amazing service. Worked with 2 different people who were extremely friendly and knew their stuff, thank you Chris!
forever bogus: The best customer service!
Crane Industries: Terrible service. I would not recommend. I was refused service due to a medical condition.
Sams Family: We realized right after we dropped off a package to be shipped out that we were being scammed by the person we were mailing it to. The workers here were amazing and helped us retrieve our package and even gave us a refund. They even held the mlm package over night since we called them right at closing time. Very helpful
Erika: Tried to complete the survey online, but was unable to find the website listed. Wanted to come on here and give Terrell a shout out! I visited this Fed Ex location to drop off a package, was given the most friendly greeting and was out in less than 5 minutes. Customer service like that is just extremely appreciated when it's hard to find people that care.
Lula Ska: Muy buena experiencia, he tenido que hacer copias y mandarlas a mi correo y mandar documentos por fax, uno de los trabajadores llamado Tom me ayudó en todo y fue super paciente al explicarme como tenía que hacerlo, buen servicio
Nate I: Workers are always very helpful and friendly. We usually purchase our “shipping” online and then take our packages there and just email the purchased shipping label to them. They will print the label out for you and tape it to the box and get it send off. It saves time not having to read all the address info to them and paying for it, etc. It’s very nice of them to print the labels since we don’t have a printer at home. I definitely recommend this FedEx shipping location.
Erin Binney: Terrell hands down was awesome! Had to get a bunch of prints made for an art walk and he was great, also answered questions about furniture transfers and specialized printing needs. As a business owner I appreciate the time he spent with us to get everything perfect and to set up a relationship with their office. He has amazing people skills and it was a great pleasure to spend my time and money there. We won’t be going anywhere else. Just a great team of people.
Triston Gibson: I got a notification saying the package was available then they somehow lost it in their own building. Poor customer service. It’s pretty sad when a national mail carrier can’t get their inventory correct.
Georell Bullock: Great store with very friendly associates. The store manager Tom took care of all my needs.
Justin Sheek: Staff was extremely courteous, efficient, and helpful. I was given several options for my needs, and the staff nailed it!! Thank you to Tom!!
Ron Willard: Helpful staff. I especially like their return services.
Lydia Reeds: They were very busy! I needed them to print my return label and had to forward that via email. A woman told me to wait outside to get better cell reception!!!! It was cold I didn't stay out there long. Luckily Terrell the manager saved me he received my label and prepared my box for pick up. Excellent customer service by Terrell! Thank you!

3. Family Dollar - Independence

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· 94 reviews

12521 E US Hwy 40 Ste B, Independence, MO 64055, United States

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4. Family Dollar - Independence

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· 72 reviews

2343 Rte 291, Independence, MO 64057

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5. Dollar Tree - Independence

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· 502 reviews

16615 East 23rd St S Ste #27, Independence, MO 64055

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