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Gastroenterologist
1. Consultants in Gastroenterology, P.C. - Independence
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· 26 reviews
3800 S Whitney Ave #200, Independence, MO 64055
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James Edmiston: Great service !
Karen Mccourt: I didn't feel the NP was interested in my issues. I have been ill for several months. And I was hoping to get some answers. She kept stretching and twisting in her chair when she was talking to me. Like she was trying to get her back to pop or something. I was there on a Friday on Monday I tried to call for questions I had and could never get to a nurse to speak with. Very discouraged. Kept getting the schedule line.
Curtis Rudy: Professional and helpful. Did not see doctor, saw nurse.
Candi Vance: Everyone at the Digestive Health Specialists are friendly, knowledgeable and helpful!
Bad News: Very good
Shirley Bogue: My only complaint is you never see the doctor you have been assigned to. Only a Nurse Practitioner. I don’t even know the doctor
Ginger Leroux-Hough: Your people that are working in the office are very incompetent it took them over 5 days to figure out that my insurance was not accepted through you guys after I'd already spent a day off going to the doctor running tests the doctor wanted me to do this is been very disappointing and I'm tired of your organization blaming me saying it is my fault it is not my fault I gave you guys my insurance card when I was at your office and you not once told me my insurance insurance was not accepted actually you told me my insurance was accepted because I asked so now I'm back to square one not feeling good trying to figure out what's going on with me and then you guys added stress on me very very professional company.
tammy maxwell: Trying to have a colonoscopy
nina johnson: The nurse practioner I saw was very uninvolved. I felt like she has already made up in her mind what the outcome of the visit was going to be before she even saw me. Did not listen to me as a patient.
Antonio Rojas Flor: Amazing Staff and personable professionals!
Tina Olvera: Very thorough very professional the staff was super friendly and very comforting as I was dealing with a lot of anxiety
Kristi Allman: I do not understand the current way of medicine.. You barely listen to me, and you're handing me a pill for pain instead of trying to understand what's wrong. This is why cancer rates are so high. Ignorance is bliss 😊
Dick Michael: I was brought back to the exam room15 minutes before appointment time. The nurse practitioner interviewed and examined me and I was out of the office before my appointment time. Very professional.
Daniel Callaway: What can I say??? They did their jobs professionally!
Lee Griffin: Johnna. Wonderful nurse
Becky Schatz: Everyone was very friendly and answered all my questions
Patty Bridges: Everyone was very nice,I was treated very well,,,got all the info I needed to take care of the problem
Marsha Clevenger: I was told I had to have blood work done because I am on blood thinners. I didn't have anything done except check weight, height, pushed on belly,swallow..... curious as to why nothing was done ?
Leslie Riggs: I have received excellent care at Consultants in Gastroentrrology at the Independence location. Over the course of several years, I have received consultations and treatment services from several doctors, and each have been excellent and earn my highest recommendation. The nurses and office staff are excellent, too, and they have worked me in on short notice, which is greatly appreciated. In addition, they have diagnosed conditions that are often elusive as many conditions have shared symptoms, especially in this field. They have placed patient safety as a priority. It is definitely a professional and well run medical organization. I
Mark Beyer: Very friendly from check in to finish
Iris Maxwell: Very pleasant and professional staff. On time (even early on taking care of me)
2. Dr. Chun X. Hsu, MD - Independence
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· 1 reviews
19600 East 39th St S, Independence, MO 64057
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Gastroenterologist
3. Digestive Health Specialists, LLC - Independence
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· 6 reviews
17501 E US Hwy 40 #213a, Independence, MO 64055
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Christine Harris: Saw doctors there for a couple years for a severe stomach pain. They kept me in antacid medicine even though I told them I didn’t think it was heartburn. Two endoscopy’s and a feeding test they still couldn’t figure out what was wrong with me. I stopped my medicines and I slowly healed. A few months ago I got iritis and my eye doctor suggested autoimmune testing and was surprised my GI doctor never requested this. They tests discovered I have celiac’s disease. But they ruled it out since I don’t have internal damage because I eat a grain free diet. Never once did they ask any of the questions. So a few thousand dollars later and unnecessary procedures they never figured out what was wrong with me. I’m so grateful for my eye doctor for suggesting this test and figuring it out for me.
Carlene Roberts: The saying "If I could give a negative star" stands true to this place! Angie is super rude and confrontational. I was going to be a new patient at this office but I had to cancel my appt due to getting covid before my original appointment date. At that time I called nd spoke to someone and let them know I would call to rebook. They cont. to send me text to confirm the appt I canceled and then sent me a bill for a no show. When I called to complain ANGIE spoke loudly over me constantly interrupting me. She was VERY RUDE, UNPROFESSIONAL, AND PASSIVE AGRESSIVE.
Jacob Hasty: AVOID AVOID AVOIDNo matter your insurance coverage, they will bill you directly as well as insurance. They will have extensive information of how they sent you information even when you didn't get any of it.. They will claim your bill is for charges not covered by you insurance and your insurance will say they never received it. Go ANYWHERE else. Convenience of location will cost you hundreds if you go here..Don't forget they charge no show fees and force you to schedule next appointment too.AVOID AVOID AVOID
Kenny Craig: Nurses were great but Dont waste your time having them pre-authorize as even when they give your out of pocket ahead of time they have no problem doubling it and blaming insurance, Not sure why the pre-authorize was done when they have no idea what the final out of pocket is anyway.
D Beasley: The phone staff is very rude. The don't let you talk and rush you off the phone. Every time I called they didn't know anything. Thanks but no thanks
Kelubia Ewiwile: Sent my bill to the wrong address and refused to acknowledge their mistake.
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Gastroenterologist
4. Yan Chen, MD, PhD - Independence
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· 8 reviews
3800 S Whitney Ave #200, Independence, MO 64055
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Ron Edwards: Profesional and courteous.
Brenda Ralston: Dr Chen and his staff are so nice and helpful. They explained everything to me and made my procedure quick add un-intimidating. The follow up call the day after my procedure was such a nice and personal touch too!
Shadonna Reedy: Was fast to get in there but felt like I was just a dollar sign never had anything addressed that I wanted to address being a new patient
Deborah Cauthon: He is a very awesome man. He cares about his patients and wants to get to the root of the problem. I would recommend him to everyone I know.
Rick Silver: Dr. Chen has been performing my colonscopes many times throughout the years, and I trust him 100% with my health. He is extremely knowledgeable and his bedside manner is terrific!
Don kramer: Very through with questions and details. Made visit giving time to answer any questions that I had.
Savannah Thompson: not a great experience. felt very rushed and as my opinions didn’t matter. Dr.Chen would not listen to what me and my mother had to say. Will not be returning and wouldn’t recommend.
Richard Wheeker: It's a friendly atmosphere where you need to go to take care of stomach issues and abdominal issues they're very friendly
Violet Cuffle: Everyone was friendly and helpful. My procedure was done on time and the Dr. Chen was there to talk with me when i woke up. Great place, always same good service!
S Howland: Entire staff was great. Couldn't have been any better, considering you go in nervous for a colonoscopy. The experience itself was good also and everyone cares about your concerns and comfort.
Debbie Crocker: Very professional. Gave me all my instructions before and it was easy to follow. The procedure was very quick
Dave O'Neal: Dr Chen is very professional and knowledgeable. He provides excellent care to his patients.
Kay Lewis: Very good service, everything was explained where I could understand and everyone was very professional.
Terry Foster: Never a looked forward to event was handled by Dr. Chen and staff if a timely and professional fashion!
Jim Muin: Very good doctor
Karen Bousman: I've had Dr Chen 2 times in 6 years for colonoscopy. The office staff and nurses were all friendly. Recommended highly.
Anthony Medina: My experience was very professional, yet caring. When it’s your health you want trained medical staff but you want staff who truly understand what you are going through emotionally and mentally. Dr Chen was wonderful and I highly recommend him.
Randy Parks: Cholonoscopy isn't fun but the prep was much easier than anticipated. Upon arrival the nurses were caring and informative. The procedures were done professionally and results well documented. Great experience.
Charles Vitale: Overall the procedure was professionally handled by the doctor and nurses. However, I am still waiting to hear about the results of the exam.
