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Department of Social Services
1. Missouri Department of Social Services - Raytown
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· 39 reviews
8800 E 63rd St, Raytown, MO 64133
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Desi leto: Some days there is a line and other days no line. They do set appointments or set it up online
Jeff Mcfaniel: Denied disability even though my hip is detaching from my pelvis and I'm also struggling with clinical depression and ptsd. They told me to look for jobs that don't require hard labor like banks and offices but they won't hire a person who was talked into signing a plea bargain 22 years ago when i was 18 for a petty crime I did not commit. 10 years in prison over a object worth 200 dollars that I did not steal and didn't have in my possession. No wonder I'm depressed. Oh but maybe I should work myself to death for this lie of a free country when my back and hip barely allows me to walk. My natural gas gets shut off in 9 days and I had to sell my truck months ago to pay bills. Now I have no way to leave my house.
alex: Saw this from Scotland very poor service
MAX MUFFU-YT: stop harrasing people
Lenora Wuattoux: WoW, after 2021 all I can say is WoW.The pandemic was a big and awful surprise to all. Many suffered from the virus directly and indirectly.A nightmare for all.Where can you go for help. Who can help us .? 🇺🇸The US Department of Social Services is in place to help.The men and women are compassionate, and knowledgeable.The staff working for the department can help you by sharing useful information required for your specific situation.They can also direct you to other programs , if what you require is is not in the scope of their services.Now in Missouri the particular office is located on 63 Street. 8800 63 Street Raytown Missouri 64233However to my knowledge all states have a Department of Social Services
Becky Giarratano: Great service!! Friendly people. The only office I will visit for assistance. Best experience I've ever had at a SSD.
Tim Smith: The gal at the front desk who greeted me was shockingly friendly, humble and even had a big smile as we discussed the application for SNAP Review I hoped to drop off with them, which was a big ole YES. Another shock that there were no hoops to jump through on this task! Just as was our Good Old Raytown DMV Office, ( sorely missed, Indy Office sucks) this County Benefits Office is a joy, and we are lucky to have it as well as real people with Awesome care & compassion with which to assist us.Thank You to our local FSD Office Personnel, you're much appreciated!
Vicki “Tricki V” Smith: Awful
LaQuista Wilkerson: Great customer service. I really appreciate it especially during this pandemic.
JeMar Hayes: Fast and efficient and friendly
Samantha Rankins Tinamisan: Staff very helpful & fast service!!
Randy Johnson: It is like they never switched over to the internet in 1998. If you need your tags renewed and there is ANYTHING the slightest bit out of order you will spend your entire day on hold on the phone and then running to 2 or 3 different buildings that are spread throughout the city. Each one will tell you that you need to go to the other and each stop is a min of 90 minutes, the rest of the timr you are on hold. Plus COVID. They require different departments to get something done amd none of the departments are connected to eachother. Its like the FBI, CIA and NSA before 9/11
monique moore: Missouri Dept of Motor Vehicles, went to renew my license I was in and out in 10 minutes.
Rita Bradley: Got in and out. Friendly staff!
Michael Peak: Nice people great place to get your permint and driving licenses
Alan Thomas: In and out in less than an hour, and the staff were all super friendly and helpful. I wanted to be upset for even having to go, but they proved me wrong. Thank you.
Sandra Castro: The officer lady in front is sooooo super nice!!!!!!!!
Dorinda Feldman: I work here
Joanna Aguirre: Melissa the lady at the phone was very rude very angry and she was desrespectfully she did not help me out
Bj Walker: Thank u! For the correct address to this office. My daughter had been driving around for three days looking for it. Shame on our government CEO’s not showing more responsibility towards the citizen who must depend and process busy with this facility. They should all be fired since they don’t feel any responsibility to the very people who pay their salary. This is a paycheck that they will not miss!!!
Alana Dennis: The phone number listed does not give the correct address! Whoever is in charge of handling the website or any of the media should know they are not doing their job! No one has the information for the new address located at 3675 Noland rd. Behind Firestone! Whoever is in charge of handling the website or any of the media should know they are not doing their job! No one has the information for the new address located at 3675 Noland rd! They knew before they were moving that this address was going to change they did nothing about it to inform the public neither did they leave notices on the door of the old building neither did they change the phone messages on the only phone number to call and the division n of children services says is that not their responsibility! Every One knows state employees federal employees always get their pay checks but if you don't comply with their requirements because they don't have the right information open to the public who loses their paycheck?!
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Social services organization
2. Missouri Department of Social Services Children's Division - Jackson County
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· 110 reviews
615 E 13th St, Kansas City, MO 64106
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Jen Rev: Front desk person is pleasant and helpful. This location is busy, will say make appointments.
entesar alrekabi: Good staff and good service ,specially Rise Rook ,she was Outstanding and helpful employe...Thanks for all staff
Jhonatan Vergara: Muy buen servicio al ciudadano, lo único que haría falta es un intérprete en el lugar
Thressa Barker: They are non responsive
Tow Mater Bloodworth: One of the worst experiences we've ever had with any organization.
Wylie: The absolute worst most evil people I have ever met. They don't even deserve one star. Some horrible people work here. They have taken my son away from me over 9 months ago I have done nothing wrong. 9 months later I have done everything they've asked and they still refuse to give him back. These people need their heads checked there is something seriously wrong with them.
Christina Stanley: Just wish they cared more about the kids well being that is the point of childrens division yet really dc it’s sad really 6 years ago was great staff but now they just hang up on u and dc heart breaking the hai is what kids in Missouri have for help God be with us all
Cynthia Barlow: No follow up calls
Robert Crowley: Be prepared to watch an entire movie before anyone answers. Maybe pop a beer 🤦 Missouri really needs to get on this, it's a joke.
Tandy Slane: Great people
William Greene: Have been trying to get in contact with this guys for months and no one ever answers or just hangs up on me.
Jalexis Vansant: MY LITTLE BROTHER JAYDENCE IS IN THEIR CUSTODY THEY TOOK HIK FROM MY MOM AND SHE HAS NO CHARGES AND HE STILL NOT HOME THIS WRONG AND HIS FOSTER PARENTS ARE RUDE WE WILL BE GETTING JUSTICE
Brandon Waters: I worked there.
Ricky Gasper: Very professional
Gloria Mccullough: Very good people God Bless.
Lawrence Leek: Rushed services for clients truly in need.
Cristen Stricklin: Staff is overwhelmed leading to incredibly poor service, they don't care about the children they are supposed to help just their bottom line...sad!
Angela Alexander: Cheap
whiterun guard: Took my child away. Amazing service.
Janice Ferreira: Phone interviews r a joke when they have helped working
Fax Wit Da Thraxx: Nothing to say
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Social services organization
3. Community Services League - Independence
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· 59 reviews
404 N Noland Rd, Independence, MO 64050, United States
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Maryjane MCluvin: Is it legal for them to tell me they can't help me at this time , gives no reason, and does not answer after that?? Is it even human for these said people that care to shun o one person with a disabled child who's power has been off for over a month?? You people truly need to revisit customer service classes . I've done nothing wrong besides all for their help bc that's where 211 Tesla everybody who lives in independence area to go to first. I've tried all resources NOTHING FROM ANYBODY
Kimberly Faulkner: They help me with my electric bill one year. God bless their heart.
DK Miller: I went in over a month ago filled out the paperwork it was told I qualified to get help. I called to check status of that help and was told they did not have any application. I've gotten no help and they were not helpful
Silky_comet69gaming: Been calling for a week no answer maybe I'll change this review once they do answer
Tonya Mcmulin: They receptionist is always so friendly. Not a lot of people there today.
Gordo Razz: Good people
Starr Jones: No response been calling them for the last few weeks sent email, voicemail etc no response at all
Shawn Morris: Jumped through all the hoops to get Utility assistance and 3 months later heard nothing. And they wont answer the phone.
Tina Fangohr: I use this location because they are friendly almost like family! That makes it easier to do !!Thanks guys for all you do!!
Deshawn Steele: Very good service
Ezriyah SCOTT: They have a huge variety of different things to help you with. Job money management good clothes toiletries and more.
James “Koning” Springfield: Amazing! Anything an individual or family needs help with is available through recourses provided by the helpful staff. CSL has positive, conducive solutions for many of our barriers.
Tori Ann Wild: They show compassion and most are friendly there.
Cindi Mills: Amazing caring community service!!!
Joseph Distler: Very good people there most go out of their way to help you with anything you need or are having problems with . 💓you all
Midwestern Royals: Very helpful, wonderful folks, I give them a solid five! This program truly is a great asset to the Kansas City community for people in need it really does combat the issues of today's reality of poverty. God bless this program and everyone in it, Thank you.
UnDead GoD: Very helpful and really care about others and the down trodden.
Ashley Davis: I’ve been calling this place for two weeks now and know one seems to answer the phones at all it’s like know one works there or maybe there is a different phone number to call
Kevin Waters: Very helpful peoplework there.
Eric Glock: Super nice people well-run! Great waiting room. Wonderful experience. God bless them all!
Mya Ravellette: Darius is AWESOME
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Social services organization
4. Community Services League - Independence
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· 13 reviews
800 S Hardy Ave, Independence, MO 64053
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Darrell Lowery: Every Thursday I try to go there in the morning and the door is locked and they are closed..Kinda hard to see how they help people when I've been trying for over a month..
Kay Cee: Excellent services. 10 stars
Daryl Dantonio: Help for those that need it. Friendly people
Levitz Rosenberg: These people bend over backwards to aid and assist people. I DID NOT detect any racism! VERY PROFESSIONAL
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Family service center
5. Family Support Division branch - Independence
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· 4 reviews
3675 S Noland Rd #110, Independence, MO 64055, United States
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Heidi Paz: Mui buenas personas
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Department of Social Services
6. Family Support Division - Jackson County
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· 66 reviews
615 E 13th St, Kansas City, MO 64106
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Alix Pridgen: We walked in this morning and immediately were helped by Cathy who was very kind and efficient. They were short staffed due to a meeting but she went the extra mile in finding someone who could help us. A half hour later we meet with Joshua who had taken time to review the case and immediately presented us with the paperwork we needed. He was professional, respectful, and exceedingly kind. The staff we met today were wonderful!
Oscar Moses: Disrespectful
Ray Jumma: I'm taking the time to submit this five star review because of Reesa. She was friendly and very knowledgeable and patient with all of our questions. Thank you for being outstanding:)
Carol Lynn: Impossible to speak to a real person.This is very traumatizing to a family who unfortunately has to depend on services. Shameful-
Jeanine Cooley: i wonder how fast you would answer the phone or help people out if they really didnt need food benefits but go ahead in pay them college loans off for them ones who wanted to go and end up getting them 6 figures jobs then want to complain about helping family's who actually need help
Abdullah Alnasser: Everything want through smooth.
doug oliverio: Can't find the information I'm looking for
Terri Cunningham: Phone just rings and rings.
Valerie Sborgi: I have been trying to get Missouri healthnet since November 2021. My FIFTH (#5) application was mailed at the post office on February 4, 2022 to location on the application which is 615 East 13th Street, Kansas City, MO 64106.When I check the status of my application online I always get the statement, "No information found".I understood that I am supposed to receive a letter in the mail whether I have been approved or denied healthcare within10 days of applying.What gives???? Isn't anyone working???
Zakiya Wilson: Just sad
Brittanie Dobbs: I wish I was a no star rating I understand that it is not the governments job to take care of families ! But for those of us who are trying to work to be able to provide for their family to not have to use assistance that OUR TAX DOLLARS PAY FOR. It should be more support I sent in all the information needed for changes and I was told my case was closed and I could a hearing but it would take time to do so. I’ve only spoken to about 4 people that have actually cared and tried to help I waited on the phone for over an hour and was late clocking into work trying to get help for childcare it’s ridiculous! And they act like they’re better than you. But you never know when stuff will change and you need that help people need to be careful !
Arianne Lara: I’m not sure what is going on but it’s absolutely impossible to get a hold of someone. I received a letter which gave me a week to figure my situation out, obviously still the same as they can’t answer phone calls or emails. No joke I have been on hold for a total of 8 HOURS AND 45 MINUTES! People have jobs and they can’t be on the phone all day waiting for no one to answer. It makes no sense that my children and I will be loosing our coverage because of a mistake we didn’t even make.
Jonathan Lara: Was on hold for almost 3 hours and no answer. This is a joke of a place
Ali Saenz: Great people and excellent information
gina moyer: you people lied and said i never sent in my proof of employment and then cut my benifits off right before the holidays. I reapplied and got a call for an interview in the middle of my shift so i had to call back. WHY ON GODS GREEN EARTH ARE THERE ALWAYS 400+ PEOPLE WAITING IN LINE EVERY DAY OF THE WEEK? IVE CALLED EVERYDAY THIS WEEK AND ITS ALWAYS THE SAME EVEN IF I CALL AT EXACTLY 6:00AM!
Gloria Sykes: You are on the phone for hours waiting to get recertification for Food Stamps and no one come to the phone. Your service really needs improvement.
A: I cannot understand why they would be so behind. Its a phone system. You can work from home. Take your sweet time and one day you'll need assistance. Karma.
Jessica Upton: They cancel your benefits with no explanation and they don't answer the phone! Y'all are ridiculous! Hire more people!!
Ashley Gard: I would give 0 stars! Everytime I call I can't get ahold of anyone. I lost my benefits due to this. You all need to do better! I'm a single mom with 3 kids. Now I took off work to complete the interview and I'm currently on hold for 2 hours. Ridiculous!!
Setahnie Feeney: REACH OUT TO YOUR STATE REPRESENTATIVES.YALL ARE SO QUICK TO CUT OFF BENEFITS EVEN THOUGH I HAVE SENT THE INFORMATION YOUVE REQUESTED 4 TIMES. THIS IS ABSOLUTELY RIDICULOUS. IF YOU CANT ANSWER THE PHONE THEN DONT CUT OFF PEOPLES BENEFITS.
Tiffany Anderson: There should honestly be a no star option. 1 star would indicate even a tiny effort was put in by these folks. Currently been on hold for 2 hours. Have been trying to call all week, when I can because of work. Received a final notice to complete the phone interview, which is b.s. It amazes me how swiftly those letters can get sent out informing you benefits will be taking away. But when one is trying their hardest to call they get absolutely nowhere. People try to be humble and grateful for these resources....myself included. But to give horrible service like this is just not ok. Please fix this! No one should have to fear they will lose services because they couldn't complete a friggin phone call. I haven't even been given the option to leave a call back number. Ridiculous as I'm typing 2 hours 21mins on hold. The automated voice just came on and said my wait time is still 1 hour 35mins! HOW IS THAT POSSIBLE?! * Smdh*
7. Kansas Department for Children and Families - Kansas City
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· 77 reviews
402 State Ave, Kansas City, KS 66101
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Social services organization
8. Job One - Independence
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· 6 reviews
1085 S Yuma Ave, Independence, MO 64056
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Family service center
9. Missouri Division-Family Services - Jackson County
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· 55 reviews
Fletcher Daniels Office Building Resource Center, 615 E 13th St, Kansas City, MO 64106, United States
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Department of Social Services
10. Child Support - Jackson County
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· 19 reviews
615 E 13th St, Kansas City, MO 64106
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