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Cummins Sales and Service

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1. Cummins Sales and Service - Kansas City

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· 73 reviews

8201 NE Parvin Rd, Kansas City, MO 64161

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Cummins Sales and Service: what do users think?
Terri Mott: So far so good. We have brought our motorcoach to Cummins to see if we can finally get it fixed. We have had it at Freightliner twice and still not fixed. Fingers crossed! Update, so far so good! They have found the problem quickly and have ordered the parts. Update!!! This place of business has exceeded my expectations. They have installed the defective parts within 13 days of us bringing the problem motor coach in. It purrs like a kitten now!!! They also were under the price quoted originally! Could not have ask for more. I highly recommend anyone to do business with Cummins Sales and Service!
Ronnie Adams: Second time they’ve worked on my truck for me. They diagnosed and explained what was needed and after the repair Mark showed me exactly what was done. Top notch service department and mechanics!
Alwayz Truckin Logistics: Great place to deliver to! They get u in and out! 👍🏾
Raymond Campbell`: Rude
andy m: The New generator sells rep is worthless. I say that because I have never met him or even talked to him. But I have tried calling many times, even leaving 4 message on his voicemail and he’s never contacted me. I even tried going in and all the service reps are telling me to call.
julio sandoval: Very pleasant knowledgeable would recommend ti all
Jim Hink: Top notch. Very knowledgeable and helpful
Taylor Joslin: They couldn't seem to make eye contact with me and mostly talked down their noses at me in the parts department. Definitely not tech, customer or veteran friendly, but where else are you going to go?
Justin Johnson: Parts always available price is great and service is excellent
Karl Mawhirter: Awesome place.
Mitchell Thomas: Experience was excellent those mechanics sure know what they're doing they should get a raise 10 stars but I only can give 5
troy B: Guy in shipping office was not nice he really hates his job ..hopefully god will bless him soon
Randy Miller: James got the generator in my motorhome looked at and repaired much quicker than promised. The problem was an easy fix. They didn't try to charge me for things it didn't need. I will continue to use them for any future repairs.
gllvok gaming: Great service!
Richard Becker: Unloaded early nice receiving people
Billy Davis: I will go to this place over and over for my RV coach. They told me what was wrong and how much it would be. Stuck to what they said and the service was great!!! Thank you
ahmed ibrahim: Lazy don't care give the two thumbs down.
Brian Korzeniewski: Took weeks to get parts for my RV. Meanwhile, one of their techs left the interior light on killing the house batteries. When I informed the service manager my batteries were dead as the light had been left on he didn’t care at all. Not even an apology. It has cost me $250 to replace the batteries. When I called asking politely for compensation I was blown off, not once but twice. I understand that mistakes happen but for the company not to take responsibility for employee error is unreal. When I did receive a call back the representative was rude and condescending. He basically told me I am screwed and they would do nothing to help offset my costs for their negligence.
Eddie Selimanovic: Horrible communication, service rep was rude and did not give updates. You would think since this is a Cummins dealer they would be a lot more professional. Definitely would not recommend.
travis bolton: Gill is the man
Srdjan Pandurevic: This is only for receiving part of this business just ridiculous 4 hours to unload 24 pallets and people say driving is hard I always say driving is easy dealing with people like this is what's hard about being truck driver

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