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Ted's Trash Service, Inc. Republic Services All Gone Disposal / Dumpster Rental YELLOW BOX

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1. Ted's Trash Service, Inc. - Independence

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· 280 reviews

10736 E Truman Rd, Independence, MO 64052

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Ted's Trash Service, Inc.: what do users think?
Kimberly Sullivan: Why is it so hard for my can to go back where they found it? in my yard at the end of the driveway, by the mail box. When they put it back, its at the end of my driveway in the street. Which means when i get home at night, i have to stop in the street to get out of my car to move my can. Is it to much to ask to put it back, 3 ft from where they decide to leave it. NOT the first week this has happened, but it seems like when i call and talk to the supervisor the message doesnt get relayed to the guys that are doing it. Very frustrating, i wont be responsible for replacing the can if it gets hit when it gets put in the street from the crew coming to collect it.Service:Trash removal disposal
Not Myprob: I absolutely appreciate the service Ted’s provides. Now I understand why my parents used them in 1992-2008 or more years. Phenomenal trash men on curb pickup crew! Thank you!
Clotella Fountain: I'm glad that I transferred from another company to Ted's.They make several sweeps during the day to make sure they've gotten all the trash. I agree they're very nice people to talk to you over the phone. Customer service is everything.Service:Trash removal disposal
Stonewood Granite: Positive:ValueRight on time and worked with us on a tricky timeline with our dumpster rental - rare to find a company with friendly human beings willing to work with you and not against you. Much appreciated!Services:Junk removal,Dumpster rental
Timothy Pogue: When my mother passed away in November I called to change service to my name. So they were continuing to pick up trash until April then all of a sudden they stopped picking up trash. I’ve had to call servers times to get them to pick up her trash as no one lives there. Tabitha was very rude and I realized all she wanted to do was be right. She informed me that I was just one customer and she didn’t care if I canceled, I guess her husband and father n law pay all her bills.Service:Trash removal disposal
Rachel F: I’ve had Ted’s for years but will be searching for a new company. They are consistent with being on time, but that’s it. Office staff is horribly rude and will try and speak over you and not have any care for your concerns. She’ll argue that “the driver took pictures” of what they left behind. Maybe if the driver did the job, you wouldn’t have any pictures to take. Ridiculous for a company to be so petty, incompetent and lazy.Service:Trash removal disposal
Chris Hunter: Positive:Professionalism,Quality,ResponsivenessI have lived in Independence for 4yrs now. I have NEVER had an issue with trash or recycling pickup or customer service response. Nice, friendly, NEVER rude.Service:Trash removal disposal
Kennedy Dunker: Positive:Professionalism,Punctuality,ResponsivenessCollyn was extremely helpful with our dumpster rental request. Unfortunately we could not rent a dumpster this time due to the address having power lines in the way. But I will absolutely be using this company on future properties and would recommend them to others if you want great customer service.Service:Dumpster rental
Delesia Hill: Critical:ProfessionalismSeems like every week they are leaving trash in my dumpster instead of fully dumping it out.Service:Trash removal disposal
Robert Bivens: This is my second time ordering a roll off dumpster from Ted's, my fiance and I got a horrible case of COVID right before our rental date started. I just got off the phone with a customer service rep Tracey and explained I really didn't have the chance to use it and if she could extend our rental for a weekend - to my surprise Tracey extended it for a week. Truly, remarkable service. I am so thankful for your team and all of the help you've given us getting our house restored - thank you!Service:Dumpster rental
Tina Chamberlain: Critical:Professionalism,QualityThey removed a bag from my can to the ground and left it there.. Not first time this has happened.. They also do not pick up all trash..Service:Trash removal disposal
Mark Lyon: Positive:Professionalism,Punctuality,Responsiveness,ValueI have used Ted's trash service for years. They've always not only been accommodating, but professional and everything they do. In my opinion they're the best trash service out there!Services:Trash removal disposal,Junk removal
Tanya Short: Positive:QualityWe've used them for 7 years now. They are all so nice! Easy to do business with. Fair pricing and excellent customer service.Services:Dumpster rental,House garage cleanouts,Junk removal
Felix D: Only reason they get business is because they are so cheap.. They are disrespectful when you call, they aren't helpful on solving problems till they are called out on them..What has happened to this world..
Courtney Clark: I have used Teds for over 7 years now. Last week they picked up my can for a $22 past due payment. As a “family” owned company they normally worked with me. They said they left voicemails and called. They did not. (I have screen shots) but that’s here nor there. I will be switching this week to keep the trash monopoly in Independence from favoring them. Thanks!
Julie Snell: Critical:ProfessionalismI have no problems with the service itself. My problem is with the office staff they don't know anything when you call to get information from them they cannot tell you anything utterly ridiculous!Service:Trash removal disposal
Joey Marlow: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueMade the switch from AAA to Ted’s and couldn’t be happier. Fast, friendly, and followed through with promised services. STAY AWAY FROM AAA: SWITCH TO TED’S!!!Service:Trash removal disposal
Cindy Hansen: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueExcellent customer service when you call and the drivers do a great job!! Best trash service out there!!Service:Trash removal disposal
Craig Pyles: Regular service is good and the folks in the office are friendly. But their dumpster service is lacking. They made a rut in my yard and left broken glass all over my driveway. The glass fell out of the dumpsters when they dropped it off and it was under the container. When they picked it up they just left it there.Services:Dumpster rental,Trash removal disposal
Allen George: Updated: Ultimatley I ended up switching to Ted's because Republic was a mess. For a couple weeks after switching we had to take our recycling to them, but then they were able to add us to their recycling pick up. So far they have been quite excellent on their service.Was really looking forward to switching to them from Republic services as we have been having issues with Republic. Checked our their website for rates on trash and recycling and corresponded with their staff via email regarding switching over both services. I canceled my Republic service first at their recommendation then headed to their office to setup service. When I got there I was told I can start trash service but new recycling pick up is not available right now, I found that odd because neither their website nor our email conversations mentioned this. They did offer to put me on a wait list, but when I inquired about the likely wait I was told not anytime soon as they have no intent to add more recycling trucks and the wait list is already very long. Luckily I was able to reverse my cancelation with Republic. Excellent job pushing away the business of those trying to reduce the waste going to landfills.
Josiah Trotter: I’ve had a few other trash companies in Independence. But I got frustrated with other companies missing days, their prices kept raising, and when they’d pickup the trash there was often a mess in the street or yard. I had my trash cans smashed a few times.With Teds I haven’t had any issues at all. They pickup when they say they will, they communicate on schedule changes, the price is better. My only bummer is it took 6 months to get Recycling service, but I have that now and it’s wonderful. I would recommend Teds for trash, and even Dumpster service which I’ve used and was great

2. Republic Services - Independence

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· 182 reviews

1220 S Brookside Ave, Independence, MO 64052

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Republic Services: what do users think?
nancy lynn: Critical:Professionalism,Punctuality,Quality,ResponsivenessEvery other week the trash is missed! It’s getting ridiculous. They don’t even attempt to come pick it up the next day anymore. The neighborhood looks like trash for 2 weeks til they come. It’s DISGUSTINGService:Dumpster rental
Jessica Gai: Tomorrow is 1 month of missing our trash pick-up on multiple streets. When I call, the customer service rep let me know it’s marked completed. Clearly it isn’t, it’s 80+ degrees outside anf the flies and smell are insane.Skip this company and save yourself the hassle of bills increasing every quarter until you call to complain, missing your pick-up, rescheduling pick-up and still missing it.Service:Trash removal disposal
Loco_Popo: One word to explain this company and its service. TRASH.Do not use Republic.
Clayton Blunt: Hired them to do yard waste removal. The delivery of the bin was a week late. Made one pickup. Missed the second pickup. Never showed up for the out of cycle pick up due to the missed pickup. Customer service reps were helpful but the operations side did a horrible job at helping them keep their promises. Found Missouri Organics for disposal of yard waste.
Raven Pinkii Black: Critical:Professionalism,PunctualityDon't even bother with this company. They'll mark your trash as pickup up when it hasn't been and won't pick up for months.Service:Junk removal
Nick Bruns: Signed up for yard waste. They did not pick it up after I was told they would collect bags. Call them and they set up a pick up since it was forgotten. That was for today and no one showed up. Called halfway through day to make sure it was still happening. If they miss my yard waste pick up again, I'm switching services. I would look elsewhere first but if you're looking at the reviews, you don't need me to tell you that. Wish I would've done more research first.
Jordan Pinkley: Critical:Professionalism,Punctuality,Quality,Responsiveness,Value
Kurt Vukas: HORRIBLE service!!! 2 straight missed trash pickups in my neighborhood. My trash can has been sitting at the end of my driveway since May 19, it is May 27 today. I have zero confidence that my trash will be serviced before June 2. ZERO!I have submitted 2 missed pickup notifications to them. Talked to 6 people. But yet, they do not care. Our area has still not been serviced.Stay away from this company. In my opinion, they are the worst trash service in Kansas City.Update:They are saying that they will miss another scheduled trash pickup on June 2nd. They assure us our trash will be picked up June 3rd. But with their track record, we have no faith our trash will be serviced this week.And the best this company is willing to offer is an $8 credit. PATHETIC!!My trash can is going to be disgusting and I asked to get a replacement for it since it will be their fault, and of course they said they can do that, but only if I pay $75. This company has proven that they do not care about their customers.Just a few pictures of trash cans from the same neighborhood.Service:Trash removal disposal
Cindy Moore: Paid my bill at 1st of month for the quarter and 3 weeks later I'm still waiting for service. Have called sent e mails numerous times but they always have an excuse. They take your money promptly but could care less about providing service. I have gone to another company and am absolutely certain I will never get a refund. Good riddance!!!Service:Trash removal disposal
Patty Oswald: We have been missed three times in a month. They said they would be out the next day and never showed. We will be cancelling our service. This place is a joke. The only reason they get one star is that I have to put something there to post.Service:Trash removal disposal
Audrey Lawson: Critical:Professionalism,Punctuality,Quality,Responsiveness,ValueHorrible service. Excuses of not picking up trash multiple pickups missed the last few monthsService:Trash removal disposal
Anthony Hammond: Three words: switch to Ted’s.For some reason this company claims they can’t keep drivers on automated trucks while the local guys employ fully staffed trucks with throwers. No trash picked up for a month and all the rep can say is: “maybe they’ll pick you up next week”.
Robert M: While Republic Waste Services (RWS) does a decent job overall, they have missed my pick-up three times in the past eight weeks and they refuse to prorate my bill. I'm quite disgusted by their refusal to do what's expected of them and by not prorating my bill due to their issues. Aside from possibly leaving them for another service, I'm trying to decide whether I should approach their management about it. Unfortunately, I doubt they care.Service:Trash removal disposal
Jill Rush: Critical:Professionalism,Punctuality,Quality,Responsiveness,ValueThis is the worst experience I have ever had with a company EVER. We currently have 2 weeks of trash in our driveway and I have called every day with no solution. They promise every day they will come and never do.Service:Trash removal disposal
Lisa Richard: They delivered the wrong bins initially, then they took the small bins and didn’t deliver the larger ones I initially ordered. I called for a missed pick up but they didn’t come for the missed pick up for at least 1 week. It’s been a nightmare. Thought i should use them bc they offer recycle but in MO the regular trash and recycle goes to the same place and the trash ppl do the recycle sorting. So I’m switching from republic to AAA that’s cheaper in my area.Service:House garage cleanouts
Amanda: Critical:Professionalism,Punctuality,Quality,Responsiveness,ValueWorse trash service around.. worse then AAA.. come every other week and think it’s ok.. talked to supervisor and he refuses to credit a months worth of service.. they have been coming every other week when we pay for every week..
Michael Hall: 1 pick since the beginning of April. I call all the time and they say the same thing. We will send a recovery tomorrow. They dont show up either.
Cory Grubb: Have not picked up 3 weeks now
Susan Kidd: Ordered service and paid the deposit. Never received the bins after 2 weeks. Called and they was delivered finally. We had them 3 weeks and they were never emptied. I called and cancelled service 2 weeks ago, bins still here even after we have called twice to have them picked up. Guess what though....they haven't had any issue sending me 2 bills....what a joke!! HORRIBLE SERVICE!!!!! Our trash bins will be delivered to your office on 7th street next week!Service:Trash removal disposal
Paul Bussell: If i can rate -5 stars i would. I Canceled a month ago still not been by to pick up my trash or bins you guys have till friday to pick up the bins or they will be at ur office on truman rd
John Thompson: Critical:Professionalism,Punctuality,Quality,Responsiveness,ValueWorthless = Republic Services. (-5 Stars) for 7 business days i have called for 7 business days and a weekend this trash has set at the end of my driveway. With every call a promise from Republic Services they will come get today! @4solverService:Trash removal disposal

3. All Gone Disposal / Dumpster Rental - Independence

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· 10 reviews

1416 Broadway St, Independence, MO 64050

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All Gone Disposal / Dumpster Rental: what do users think?
J Carney: I was really in a bind and the owner went out of his way to deliver me dumpsters on short notice. I would recommend this company to anybody. Extremely professional and excellent service with better prices and value then the local competition. Thank you!!!
Jenny Chaney: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueJosh was very responsive, knowledgeable, and friendly. Communication was great and the dumpster was on time. This is also the best deal that I found for a 20 yard dumpster. I highly recommend!Service:Junk removal
Jonathan B: This was my first time needing a dumpster and wasn't sure what to expect. I called all over town and everyone was either out of them or were way more expensive than I was willing to pay. I stumbled accross All Gone Disposal and couldn't be happier. They are one of the cheapest that I found. But what was more important was he was super nice and accommodating. We had made arrangements to drop off at my house in the evening and I had a minor work emergency and had to reschedule. No issues, very polite, dropped it off the next day. If I need a dumpster in the future, I will definitely choose All Gone Disposal.
Leslie Keller: We have used this company several times. The owner Josh is friendly and professional. Highly recommend All Gone Disposal.
Erin Ogden: Josh was great to work with and flexible with our schedule. Very nice, friendly, fair service- highly recommend!
Derrick Reicheneker: Josh was easy to work with and communicated with me professionally and in a very timely manner.
Lynn Stanhope: Very professional and dependable. Josh was very easy to talk with. Best experience of any disposal company I've used.
Kristin Luttrell: Great company, and great owner!
Justin Pohl: Very reliable and very personable! Definitely recommend Josh for alll your disposal needs!!! I have used his company several times and always had a great experience!!!
raymond sickles: Josh was so easy to work with. The prices were cheap and they were on schedule with delivery and pick up. Highly recommend.

4. YELLOW BOX - Kansas City

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· 2 reviews
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YELLOW BOX: what do users think?
Ying Nginc: Positive:Professionalism,Quality,Responsiveness,Value

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