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1. Visionworks Independence Center - Independence
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· 97 reviews
18813 East 39th St S #1004, Independence, MO 64057
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Mindy Swayne: Very helpful and knowledgeable staff Excellent customer service.
Carlos Armstrong: Everyone was nice and welcoming can’t wait to see again
Mary Shuck: Never able to talk to my local vision works store! Always sent to an operator not with the store.Poor customer service!!!!!!
I Ruelas: Worst experience ever the examiner was only interested in selling the products never attended to why I was there I was having pain in my left eye tried to explain it but it was like he didn’t hear anything or cared
Jacqueline Robinett: Knowledgeable friendly staff. We were well cared for
Michael Young: We have been getting our eye exams, glasses and contacts from here for years. The staff is always friendly and helpful…even in the face of a frustrated customer…they handle themselves professionally!! Highly recommend them!!
maria marble: I don’t like to talk to Emilia I like real person to answer the phone and do good customer service, not a stupid computer and then they keep you on hold for more than a minute this is getting bad I hate computers an answer machines
chazza wright: Edu satisfied with my service!!
Seth Ross: Went with m’lady to get some new glasses and Tyler made the entire experience awesome. He answered all our questions about the glasses and our insurance. Tyler is an asset to your company and should be recognized for all he does for your customers.
Eunice Pryor: Me and my 2 kids went here and the doctor was great and the nurses who did the check in and the eye exam check in.But when placing my order the lady in the front didn't read what was covered on my insurance and was going to charge me for things my insurance paid for ( Check your coverage before you go) when we pick up the glasses on labor day I advise they young lady I had 3 pair for my family and she keep insisting that we didn't cause she only had one.After I insisted that we had 2 more pair for me and my daughter she found they and that made her mad they ordered the wrong frames for my daughter with their going to reorder but she was very rude I about adjusting my glasses and never finished and I told her I would like to order my sunglasses since I had to come back. She played me off and walk away and help someone else in the store. I hate poor customer service I just need my daughter's glasses and will visit a new location because the quality of glasses are great.
carla marrs: Not impressed!! First time buying here.
Darrell Johnson: I have been frequenting this location for several years. I have always had excellent service whether with an eye exam, purchasing frames and lenses or having my frames and lenses adjusted. I was in the last week of April 2022 to have my frames adjusted and Mary did an excellent job of getting them on top shape! I will continue to patronize this business!!
David Dahlin: I started dealing with vision works in Independence Mo. January of this year and while I forgot the first person I dealt with who ended up leaving Bethany is about the only person who leaves such an impression on me I feel vision work is great on prices and most everyone that works for vision works seems nice enough. With this being said I do feel that Bethany stands out above all at the independence Missouri location. Bethany doesn’t seem fake she tries to treat everyone the same but seems like she is down to earth with a great head on her shoulder. I could not ask for better service than I have got
Alexandria Zarillo: Awesome experience all around! The staff was friendly and energetic, state of the art technology, no eye drop dilation for exam and Dr. Mackie is the MAN! He made me feel comfortable, listened intently and diagnosed me with ease. He also took time to inform me about related issues that could be affecting my eyesight. I couldn't have picked a better place for an eye exam. Thanks guys!
Emily Dennis: Highly recommend Dr. Crabtree. I didn’t have to wait forever for my exam, everyone was very friendly and helpful right off the bat. Dr. Crabtree was thorough and gave me a chance to ask questions, and made sure to answer them all. Bethany helped me pick my glasses and made sure I was all taken care of. She was very nice and helpful also giving me a chance to ask questions. Definitely a great experience and I will continue to see Dr. Crabtree!
Cynthia Whitley: Bethany at the Independence Center store is very knowledgeable and patient. I was very happy with the service she gave me in November of 2021 when I bought a new pair of glasses with my new insurance. There is a large selection of frames and a very handy location. I will be returning to this store and having her help me in the future. Thank you Bethany! You're the best!
Stephen Hoffman: Great place! Had tons of options for frames and types of lenses. Staff and Doctor are very nice and informative.
K T: From start to finish Bethany was amazing! She’s was helpful and knowledgeable about her job. She was able to get me though all the processes I needed relatively quickly and made sure I knew all the facts before I made a purchase. She was fun to talk to and has a down to earth personality. Hands down the best vision works experience I ever had.
Paul Lindgren: Great service by the entire team! Great greeting to start, very helpful/available when looking at frames and very personable and patient when finishing up. Sarah helped us mostly towards the end of the visit but everyone was great!. Important to me to mention that I witnessed a rude customer that was wrong and out of line in my opinion. I've worked in retail and understand how hard it is to remain professional when someone is wrong and talking to you in a way that isn't right. Sarah and the team handled that as professional as possible (super professional) and diffused it. Nicely done!
Greg Mackey: I just picked up my two new pairs of glasses from Visionworks and I can see just wonderfully. The entire staff was extremely helpful and friendly and I can't wait until next year so I can go back and see them all again.
Vanessa Morales: Had great customer service from Sarah very helpful and quick service!!!
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2. America's Best Contacts & Eyeglasses - Independence
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· 177 reviews
13900 E US Hwy 40 Suite A, Independence, MO 64055, United States
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John Eppenauer: The ad says two pairs for $69 . But what they don't tell you is that is without insurance. And then it takes you over 2 weeks to get your eyeglasses
Kelly Wilkinson: Dr. Deitch, Jo, Anna, Debra, Heidi, and Mayra were wonderful ambassadors of your Excellent company!😇❤️❤️❤️They give Great customer service!
Ashley Tapp: Cheap eye exams
Renita Warman: They seem not to be able to verify anyone's insurance. I was the second person in there that happened to. Therefore, I couldn't get my contacts and it's my only day off. I will not be back.
Richard Biggs: They always take great care of me, I couldn't go wrong with coming here for my eye care needs,even saved some money ,thank you!
Jim Herndon: Just left the Independence store with a huge smile on my face! Everyone was so nice and patient and the store manager was AWESOME! I have gone to America's Best for years and I highly recommend this location. They have a large selection and great prices.
AnaLix Villarreal: Had a great experience with eye exam and picking out glasses but I literally just got off the phone with someone because they called saying glasses were ready and the lady was completely rude and it’s like dang I’m sorry I called so unprofessional if you ask me. Never going there again. I even told people how great of experience I had now I’m most definitely change my mind on telling people about this location
Aubrey Bell: Very professional definitely comin back👌
Juan Cruz: Getting glasses at this location was a breeze. Contacts were a different story. The more you have to communicate with the staff, the more you realize you're in the wrong place. Save your money and time and go to a different location.
Charles Jones: Everyone was very helpful
Carolyn Johnson: Always get treated so good out there.
Shawna Palomo: Quick in and out service and the price is reasonable
Brenda Ashby: Just left America's Best in Independence MO and experienced the best customer service..They were courteous, friendly, attentive and knowledgeable.. They made my day
Chase Louis: Came in today 9/27/2022 for my fiancés appointment and dealt with Carman. She was beyond rude and not wanting to help at all and treating my fiancé like she was no better than her the experiencewith carman was not how customer service should be at all she was refusing to push her insurance thru when americas best is the #1 recommended on her insurance.And then Victoria stepped in to help solve my fiancés insurance situation and carman snapped at her employee being snarky and rude to her. I truly do not believe that's how you should speak or act towards a employee who is trying to help and be polite about the situation.
Kyleigh Evans: I highly recommend this store. Everyone is so friendly and so helpful. My glasses feel amazing and I couldn’t have asked for a better experience. I just wanna give a shout out to one of the lovely ladies that work there I believe her name is Victoria. She’s super upbeat and super helpful, she made my experience so much better:))
Tammy Gannan: Right when I walked in the door I was greeted by the Receptionist-Victoria with a very friendly smile & a hello.She was super friendly & very helpful in helping me find my glasses since they have been ready for almost a month & see answered ant question I had & helped me with any cleaning & accessories questions. I wished all receptionists could be this friendly & pleasant especially at the end of the day like she was. Thank you Victoria for a great experience.
Tamara Thomas: Victoria was very professional, thoughtful and went above and beyond to meet my needs. I will come back because of her.
Billy Thomas: Victoria Hawkins was amazing, her professionalism and cheerful attitude made our experience extra special.
Michael Turner: At the independence store Victoria is amazing !! So patient , respectful and makes sure to get everything resolved !
Sharon Brown: Trash eye exams you’re better off going to Walmart
Mario Hernandez: Worst set up don't go here they take forever
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3. Gerry Optical - Independence
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· 2 reviews
4000-e, S Little Blue Pkwy, Independence, MO 64057, United States
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Timothy King: We have come here because of company I work fr first time gave them information on insurance told I just had to $25 f or no line bifocals n Insurance would cover transition lens part so paid then turn around calling couple day later say I had to additional $45 so did when glasses came in said I had to another $150 , because stop dealing with the eye insurance company two months Pryor 🤬🤬🤬 the next yr I ordered prescription was off n did not want to fix it , each time different people , last time the most unfriendly reception, , it not my choice to deal with this company but the have the current contract so I’m am forced here
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4. SVS Vision Optical Centers - Independence
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· 261 reviews
20100 E Jackson Dr B, Independence, MO 64057
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Stephanie Elliott: Professional and polite crew who know what they are doing. Not a crowded place that treats you like a number. I would recommend.
Kim Ivy Gordon Roberts: Everyone was very nice and helpful.I would recommend this place.
Maxwell Krem: I had an excellent experience here. I found frames that matched the style I wanted (actually 2-3 frames that could have substituted). Everyone was very friendly. I also had a good experience getting my eye exam from Dr. Cabrera, who is very professional and also informative.Notes: you will need to make an appointment. The glasses came back in about 10 days (takes up to 2 weeks). However, I have noticed inflation in eyeglass prices and was fortunate to have vision insurance which helped bring down the bill.
Popeye P: Poor experience after going there for 20 yrs I'm done. Had 3 exam's by 2 doctors 3 pairs of glasses still can't see out of any of them won't give money back and they have my glasses I paid for even though I can't see out of them. I told receptionist I could not see my neighbor's boat at 77 yards Which is 231 ft she said that is a very long way to see anything, for example hockey rink is 200 ft so I'm not supposed to see a game I guess, average braking distance for a car at 70 mph is just over 300 ft so when the driver in front of you slams on his or hers brake's you will rear end them before you see it coming. So after 20 years between the receptionist and the male doctor they have lost any business for me and I tell everybody at work about the experience so they will not go either.
Deborah James: They are very friendly and helpful
Barry Freeman: Kirk it’s the nicest, most helpful associate that I’ve had the pleasure of meeting. Genuine good person.
Mary Faith Reyes: Watch out on this optical because just few days running out of 45 days warranty which my friend was not aware of it , they won't correct the glasses which I for the second time that it was not correct yet . My friend cannot see on this prescription and I just want them to correct it becaue she better off without glasses because of what they prescribed her. It is blurry. The skinny receptionist started yelling because she said it is already out of warranty although it is few days out of warranty. She won't even try to get it fix to fit on her face, keep falling down and her eyes becoming erritated for wearing it for longer hours and she started to get a mild headache.I think it is wrong prescription and they won't fix it for the second time. she pick it up last February 24 and returned it on April. Pick it up again and returned the second time which is in May that when they won't even try to get it fix because she said is out of warranty.after 2 months of trying to get my eyes used to it, her eyes never get used to it that is why she went bac again for the second time. Such a bad luck dealing with that skinny receptionist as she treated her very badly. Will never go back there again. waste our time and money. They were good the first time we walk in to get the eyes check but if you come back for issue, watch out how she/they will treat you.
Jeff Nelson: Excellent customer service. Very pleasant to visit and work with.
Daniel Smith III: I can see clearly now!What a wonderful experience the eye doctor was phenomenal !!!All sales associates were amazing alsoI highly recommend SVS vision for anyoneThank you SVS keep up the good work !!!
Ronna Blanks: Cindy,Shelia and my doctor are always so kind and professional. I have never had a bad experience at this location.
Jennifer Hicks: When I walk in I'm greeted with a Hello. Everyone is so friendly
Scott Windsor: Very professional and friendly.
Sheri Hurley: Very nice, knowledgeable doctor and staff who will explain things in detail.
Joshua Elliott: Good service, nice people.
Shelly Stegmaier: I have been using SVS for my vision needs. Contacts and glasses for 20 years or more. They have a great staff and very experienced doctors with a great selection of frames in all price ranges.
Nancy Casey: I LIKE SVS TO GET MY GLASSES AND SUNGLASSES. THE PEOPLE THERE ARE VERY KNOWLEDGEABLE AND VERY PERFESSIONAL. GREAT SELECTION OF FRAMES.
Julie Muhammad: From appointment setting to, to notifying me about cancellations (which I took full advantage of) to meeting a team as competent as the world champion Chiefs, to choosing from among modern up to date frames, my experience with SVS was 20/20.
Meezy Johnson: This was my first time here. Dr. O'Brien and the staff was great. Great service.
Donnie: Had the Best Service. Cindy out optician was the best. She really went the extra mile to make sure I was comfortable and happy with my frames and made sure I got everything possible covered by my insurance. 5 star ⭐️ service for sure.
Sherrelynn Martin: Wonderful staff!
Debbie Lanphear: Very friendly and professional staff and doctors.
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5. Walmart Vision & Glasses - Independence
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· 21 reviews
4000 S Bolger Rd, Independence, MO 64055, United States
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Herman Fritz: Julie showed great care and concern, and performed a great adjustment on my glasses for me! Highly recommended..
Ashley Horick: The Walmart Vision Center was a new in-network provider for materials with my new vision insurance. I decided to give them a try, and they did not disappoint! It was a hurdle to get the most of my benefits I pay for through insurance though, all however were NOT a Vision Center issue. I called the insurance and confirmed my benefits before arriving at the store. The manager, Kris, called to verify eligibility and benefits and was told something different than I was previously told. I brought a print out of my vision benefits with me and he understood and wanted to make sure I was getting my benefits used correctly. Another employee, Kyle, took my many phone calls and always was so respectful and patient. He tried to contact my insurance company too, and couldn’t even speak to a representative. Needless to say, this new insurance is a PAIN, but the Vision Center was so great to work with. I went there on a Wednesday, then Thursday, and by Saturday, things were figured out. Not without the help and patience of Kris, Kyle, and Ericka. Kyle was the one I settled up with and he was informative, professional, and knowledgeable. Do not hesitate to try Independence, Kansas Walmart Vision Center!!
Crystal Moore: I've been trying to get a appointment all summer for my daughter, finally got through and got a appointment before school starts! Great! Only they called 2 days before the appointment to cancel and now I have to start all over and the next place can't get us in until September! My daughter is walking around half blind. Walmart vision center is a joke.
Shelley Bliss: This vision center was helpful. They were very courteous and helpful. I do not have insurance and wear bifocals. I did not want the line in it. There was a certain frame I wanted and she made sure it was going to work withntheblenses.
Lindsey Sharp: Julie was so helpful, even though it got complicated w a needed insurance authorization after the insurance company’s hours. She got what she needed from us and called the next day confirming she got the auth. Really appreciated it!
Jazmin Pao: Worst service ever, and i have been wearing glasses and contacts forever so i thought it would be an easy and fast procedure. WRONG! i came to walmart thinking about prices and how they were much lower compared to others. The dr never acknowledged my astigmatism, she never gave me options, nor asked me what kind of contacts i preferred knowing i did have options. Given my contacts and glasses once i tried them on the prescription was way off! I had to go to another optical to get it right after seeing another customer yelling at Julie for the same reason and how poorly she handled it. I came back thinking she would change it but instead blamed it on me. NEVER AGAIN! Worst dr!
Wes Patterson: Gestapo mattered nurse - who rude behaver boarder God like feeling - an unpleasant individual.
Marcia Davis: Broke by glasses. They found replacement frames and fixed them for me while I waited. Thank you so much!
cutie pie: Had to wait around forever while they assisted other customers. Extremely slow and understaffed!
Don Kinman: No problems will go back
Jennifer D: Anyone who doesn't like Walmart for taking care of people's eyes at a reasonable rate must not have liked Benjamin Franklin's ideas on spectacles..... Affordable is key and the service has always been top notch for my family. A+
T T: Do not fall for the Dialation Upsell!! This center is purely revenue driven with horrible customer service. They are lying to customers telling them they MUST get additional procedures when it’s not necessary. I heard them telling other customers the same thing while I was waiting in the lobby. They lied to me, got my prescription wrong, and then the very rude individual conducting the eye exam refused a refund. I’ve worn contacts my entire life and never had this problem before. DO NOT GO HERE!
Jessica dolan: If I could give no stars I would! It was my first experience having to deal with glass for my 6 year old child. They was very rude. Acted like they didn't want to help when help was needed. Was very rude explaining things. I won't be going back.
Ty B: Received great service from Julie! She went above and beyond in helping out!
Joni Martin: Worst experience ever. Very rude staff. Horrible customer service. Waited way past appointment and they were rushing me. Not a comfortable experience will not return
Kyle Hack: I've had a 30$ frame and it's been 3 times and they act like it bothers them to replace the frame, when my glasses cost more, phucin gypsies, Gus's what tattoo man, LL be here tomorrowI need a new frame, captain tattoo...
Koy Buscho: I Dont know why these comments are negative. I had a great experience picking out my glasses. The definatly knew what they were doing. Smart people, low prices and great quality. They were very nice and a great help. Would recommend to all! :)
Holly Griffitts: If I could give zero stars I would. I was running late for my sons appointment, less than 15 minutes. Most doctors would've still seen him. We walk in and the employees are standing around as usual. The oldest one of them immediately started shaking her head, and said oh she's not going to be able to see you. About this time the "Doctor" walks up shaking her head. Sorry I have another appointment I won't be able to see him she says. The place was empty other than he employees. No one even asked if I would like to reschedule the appointment. I had shopping to do which took 20-30 minutes and when I went back by guess what the place was still empty. What a joke! I will never go to their vision center again!
Sandra Barraza: Worst service ever!!! Everyone on staff do not know what they are doing. Had to wait 2 hours and still couldn't figure out how to set up my appointment. Manager Melanie Clifford is so rude!! Do not go there and be aware!
Bobir Salomov: Best
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6. Optical Options - Independence
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· 1 reviews
16639 East 23rd St S, Independence, MO 64055
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Gail Boyson: I ordered glasses for work. My work paperwork is about 2ft from my face and my computer is around 4ft away. I was able to order glasses in the past that meets my work setup. They told me to rearrange my office to accommodate the glasses they made where the paperwork is 18 inches and the computer is 2ft away. That’s impossible with my work setup. I know it’s possible to get glasses to meet my needs but they aren’t willing to work with the unusual. Very disappointed. I purchased 3 pairs of glasses and will be returning all of them!I found another office that was happy to accommodate my needs. Very frustrating that Optical Options wasn't willing to even try. Staff was NOT helpful.
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7. Vision Source Eyecare - Independence
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· 39 reviews
19045 E Valley View Pkwy a, Independence, MO 64055, United States
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Janet Bottcher: Very personable doctor and optical staff, I will return for annual eye exams and glasses.
Kim Tannehill: Very pleased with the service and Dr Pat. First time I’ve had my eyes imaged this way. Impressed didn’t have to be dilated. Everything went well with associates and the kindness shown. Thank You
Alice Dysart: Doctor Whitworth is very nice and professional, and seems genuinely concerned and easy to talk to. Front staff greeting visitors are very friendly and efficient, and the staff who actually fit and help- select frame, adjust, etc, really want to serve you and very efficient.
Debbie Barrett: Nicest people you will ever meet.
Jessica Smith: My son and I have both been seen here frequently the past few months and each time they have been extremely patient with my 9yr old. The front desk has been courteous and the office is very clean! Definitely recommend!
Bill Beyer: I was greeted warmly upon entering the building. The office is pleasantly decorated and is very neat and tidy. You have the impression that every detail is important and addressed.I received a couple of test prior to seeing the doctor. Again, the staff was very friendly, professional and appeared very knowledgeable.I was seen by Dr. LeeAnne Whitworth.. She gave me her undivided attention and listened attentively to my concerns. She looked carefully at my eyes and explained throughly what she was seeing. She gave me clear direction on treating my issue. Dr. LeeAnne actually showed me a technique and had me do it prior to me leaving the office. I certainly appreciated the extra time and attention she gave me.She explained some treatment options going forward, as well, and shared and supported the reasons for her recommended treatments. Dr. LeeAnne never appeared to be in a hurry or made me feel I was taking too much of her time. She always makes me feel better after seeing her and having my needs addressed.Dr.LeeAnne is a very kind, friendly, highly knowledgeable, professional and caring doctor. She provides care way beyond the norm. She truly is one in a million! I count it a blessing to have her as my eye doctor.K.Beyer
Carol Merrick: Vision source is a very professional eye care clinic. They are thoural in your examination. They have state of the art equipment that really helps you to know the condition of your eyes. Dr Patrick Whitworth is a caring joyful Dr that helps you feel at ease and comfortable!The receptionists are very friendly. I would highly recommend him when visiting this clinic. Nothing but good things to say about their care! I go to the independence clinic. 👍
Kristi Macoubrie: Dr Whitworth goes above and beyond to make sure your vision can be the best it can be! Our family has been seeing both Dr Whitworth's for at least 15 years! Wonderful people ❤
Amanda Lewis: The last couple of years I have taken my boys to Vision Source. They have always recieved excellent care and been able to chose from a good size selection of children's frame.However, TODAY I went:From the time I walked in and checked in everyone was so nice and pleasant!!The medical assistant answered all my questions without getting annoyed with me, she was happy and delighted to educate me.My doctor was very helpful and for the first time in a very long time. I saw 20/20 vision without squinting, turning my head, moving things closer or further away. She answered all of my questions thoroughly without rushing.I absolutely had the most fun shopping and trying on glasses with my associate.I despise glasses but I recognize the value in them, she helped me navigate my insurance plans. We laughed at how some of the frames made me look so silly. She didn't even mind when I had a top 6 and together we narrowed them down.The best was after I picked up my son's new frames, I put them on when she took my payment and when she returned she laughed out loud at the goofy face I was making at her.I have been to a lot of doctor's offices and it is a rare find an office where I felt like I could be myself.Thank you all so much!!I can't wait to see you all again.
Tina Keith: I was recommended this place by the optometrist at Target. I came in for my appointment and the heavy set lady at the front was very rude. My insurance for my regular eye exam was not activated and she was sure to tell me “we weren’t aware you had regular eye insurance “ I had to have a medical exam so that was going through my health insurance. I wanted a regular exam also and she rudely told me if my insurance is not activated they won’t back date it. It was the tone of her voice. I’m sure I told them on the phone that I had regular eye insurance also. The front desk lady was just plain RUDE. The Dr. however gave me the best treatment! He explained everything and was very friendly. I hope the front desk lady can gain some better customer service skills.
WillowChi: This was my first visit to a new optometrist since moving here in April and I was delighted to find that due to their excellent technology, I did not have to have any eye drops or my eyeball poked. The staff at the front desk were very welcoming, the woman who did my initial testing was very nice and helpful, Dr Whitworth immediately put my mind at ease and was wonderful, and the lady who helped me pick out my frames was great! I am so glad I chose this location. It is a lot better than the place I used to go to back in Michigan.
Janmarie Rhodes: ALL of the people at Vision Source in Independence, Missouri are consumate professionals, so very kind and really fun too! I have been going there for over 10 years. They can not be beat!!!
Paige Showman: I have been a patient with the Whitworth family for 35 years. Dr. Pat is excellent at what he does, and the staff is amazing. Hands down the best Optometry Office in the KC Metro area. I would not trust my vision to anyone else.
Bryan McDonald: Great service. Very friendly and helpful.
Krys Reese: Fantastic group of people. I’ve been coming here for over 20 years. Great customer service.
kristine cook: As always the best service with every single employee - dr Pat is personable, professional and always has time to answer questions and make suggestions
Milli Bradley: I thoroughly enjoy my visits for eye exams, ordering glasses or glasses adjustments. Every staff member is kind and helpful and Dr. Pat is very caring. He takes the time to answer questions and give any information I need. They each and everyone love people, their jobs and it shows. I won’t go anywhere else! Thanks Dr. Pat and Staff.
Richard kinney: Disappointed. Think they are a great eye place and very knowledgeable.But I read on their website and it made them sound like they did it all lasik and everything they got you covered.I went in the determined cataract. Which I was pretty sure of it myself.Then they out sourced me a visit to Moyes eyecare for the surgery. Now I have to go there for eye exam before surgery with them.Which leads to the question. What good did it do me to come here if I have to be examined again. I was looking for one stop shopping.Get examined schedule a surgery. Not get examined twice the surgery.But I believe vision Source is a very good busyness and my Dr very knowledgeable.
Grace T.: My friend highly recommended this place. I am a new patient and am trying to set up an appointment with them. They were not friendly and definitely had an attitude while we were talking on the phone. The lady did not even say goodbye or have a good day at the end of the phone call. She just hung up on me. So I ended up cancelling my appointment because I want to be treated right. Attitude and customer service makes a big difference in your experience!
Jill: Absolutely love Vision Source! Wonderful place to establish care!
Ali Powell: We called in to schedule an eye exam for our son who was having issues seeing the board at school. They were able to schedule us an appointment quickly and were very friendly and professional over the phone. When we arrived for our appointment, they were right on schedule.Sam took him back to get pictures of his eyes and made him feel very comfortable, as this was his very first eye exam.Dr. Earley gave him his exam and was very patient. She took the time to show him his picture of his eyes and explain what everything was.When the exam was finished, Eric helped him pick out his frames. He was super patient and knowledgeable. He made that process extremely smooth!We had to come back the following week because we decided that he needed contacts for baseball. Sam helped with the contact instruction and was extremely patient, quirky, and fun—perfect for kids who are nervous. He left there feeling so confident and proud of himself.We are now lifetime customers and will recommend them to everyone!
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8. Vision Source Eyecare - Independence
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· 8 reviews
14215 E 42 St S, Independence, MO 64055
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Orlando Williams (Lando): Great service and affordable can't wait to get my glasses from them.
Isabel Torres: Great experience! Highly recommend!!
Pamela Murillo: The staff is wonderful! They are very kind and helpful. Dr Burton is fantastic and informative. My vision is sharper now than it's been in too long. I just came here for the first time since I moved to Independence and I'm happy to say I found my new eye doctor!
aliya smith: The whole staff is awesome, but recognition to Sam was awesome! super patient and gave amazing customer service. She even took the time to re-go over things with me that I didn’t understand. Highly recommend!
Larry “Lucifer” Hurst: The best eye care place I've been to since I've been wearing glasses by far I would recommend them to anyone #1 in my book
Charles Hall: ladies who work at this place was gracious & very informational and very happy they help me out on my glasses
janae linder: Dr. Burton has really helped me with a recent serious eye ulcer. He also told me why my vision is poorer up close reading. I have a astigmatism and I need bifocals. But ny current insurance doesn't cover it so they worked with me
Salvatore Tarantola: Highly recommend! Every time I visit, My appointments go very smoothly and the staff and doctors are amazing and very friendly! They always work hard at finding answers for me, and they keep me updated with timing of arrivals of my contacts and glasses. They let me know all the information I need and more! They are just so amazing at what they do!
Matthew Zank: It was a breath of fresh air doing business with Vision Source on 42nd Street! In recent years I've been disappointed by several corporate eyeware chains and their utilitarian approach. Some of us regular folks see things a little differently!! Vision Source gets that... I was given an education in the latest advancements in eye wear today. The friendly staff truly listened to my needs and made certain I was getting precisely what I wanted. They even provided me with a free sample pair of contacts. I will definitely recommend Vision Source on 42nd Street to all my friends, family and clients!
Ashley Pope: I recently broke my glasses, and although I made due with some super glue, I knew that I was needing new glasses. I am in between insurances (started a new job) and I was amazed at the pricing that they had for 'non covered' customers. I had well over a thousand pulled out of savings and I used about half of what I thought it was going to be! Great Staff - Sam, Aleva (I think that is her name) and the Eye Doctor were all fantastic.I could not be more happy than I am with how they helped me. Would 100% recommend with my friends and family. In fact, when my insurance does take affect I will come in for some Sunglasses!
Mr L: Never again will I use this place! They say we'll send out your contacts.......they don't. We'll send your prescription.... They didn't.The response is a complete LIE. No one tried to call me. They said they would order my contacts. They didn't order them. I had 1800 contacts call for my prescription because when I asked for my contact prescription they sent me glasses prescription. They wouldn't give it to 1800 contacts. So they canceled my order. I'll be blind for Christmas. Thanks!
shannon jeffries: Love the doctors here. Overall a very friendly atmosphere and everyone is extremely helpful. If you're looking for a new provider, I definitely recommend!
Alesha Weedin: This place has amazing customer service! The staff and doctors were all so friendly and my experience went very smoothly. Not a long wait at all either! Definitely recommend😊
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9. Eye Care Optical - Independence
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· 82 reviews
3801 S Noland Rd E, Independence, MO 64055, United States
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Phillip Merriman: When I called to check to see if my glasses where ready they wouldn't even check to see if they was there. Instead said well if we didn't call then they ain't ready. So I kind of felt blown off by the staff. Also they only provide Medicaid patients with 1 pair of glasses every 2 yrs and if they brake because of the low quality they make you pay full price on your new pair. Even if your prescription is only good for one year. Which is what is recommended to be done annually. Doesn't seem fair to the less fortunate.
Francisco Argueta: exelente servicio
Ofelio Alvarez: Llevo casi un mes en espera de mis lentes y cada que llamo para obtener información, me dan 3 o 4 días que según llegan y solo hacen esperarPésimo Servisio....
Alejandra AS: Very helpful
Sharon Brown: Love this place and the staff been coming here for years
Zachary Holloway: I was having issues with the adjustment of my glasses pinching my nose and causing discomfort. I stopped in around lunch time and the ladies working were very knowledgeable and helpful. I will be back in the future. I appreciated the excellent customer service.
Geneva Torrence: Amazing amazing amazing staff!!!
Laura Emmerich: I wasted over 300 here. Save yourself some time n money n go to vision source by center point. Way cheaper n better n faster. Still waiting on my contacts and glasses from eye optical and my contacts are 160 for 6 months when I paid like 100 sumn for my contacts they only gave me a practice ones which I told the lady I had already had contacts before. No one listens. I can get my contacts at vision source for 110
Sandy Wilder: These people are rude. 4 tries and still i dont have the contacts i need. I told them my car was broken doen and i couldnt stay for an appt. They told me it could be up to 2 hours.. I went home called for my money back to go to someplace that is competent and was told because i got trial contacts i dont get money back. The girls there are extremely rude! Uncaring is the best thing i could say.
Newby Newby: Wasted over $300 here. The people who work there are really nice, I feel really bad for the 1 star, but every time I went I got glasses that were way off.. the 3rd appointment she tells me I have to get some crazy eye drops that paralyze your eye muscles.. I went somewhere else and they got my new prescription right on the first try. The lenses were really smudged here too which I feel affected my results. They have great customer service though and the ladies who work at the front are super nice.
Norma Major: These people are some of the nicest bunch of people I have ever worked with. They fit my son's glasses better then they have ever been fitted. Super place.
Brenda Smith: Their least expensive glasses fall apart so easily. An ear piece came off of my pair. I took them in & they "glued" another 1 on that didn't match & I had given them the piece that came off. It came off AGAIN 2 days later. I taped it back on. When I took them in to get nose cushions replaced AGAIN they didn't even fix the ear piece that was so noticable with the tape & different size. SO DISAPPOINTED 😔 !!!!!
LaTreice Nelson: Very friendly and helpful staff!
Keith Nighswonger: This location really helps the people on Medicaid to help them get glasses at a reasonable rate. They also have a great selection of designer glasses and sunglasses. Come see their selection.
Ashley: THEY ARE RUDE AND HAVE SNOTTY ATTITUDES!!! And HAVE NO PATIENCE!!!! AND TRY TO FORCE YOU TO SPEND MONEY ON GLASS THAT YOU DONT WANT!!!!!! I DO NOT RECOMMEND THIS PLACE TO ANYONE! And if your glasses break THEY WILL NOT REPAIR THEM!. HORRIBLE PLACE
Bruce Knight: I will never buy glasses at Eye Care Optical again. I went to get my lenses replaced under warranty and was told my warranty was used up. When I first got my glasses they had a manufacturing defect. The lenses were remade a few weeks later and they were counting that as a warranty replacement. They should be called " Lie, Cheat,& Steal Optical"
Mikki Easton: We love Eye Care Optical, my daughter gets her eye exams and glasses from here. They are always very courteous, professional and on top of things. We had an issue with a broken pair of glasses and I was literally on the phone 3 minutes and she had everything put in and had them reordered. You get your glasses in a timely manner also. So glad we found this place, everyone that works there is just great! We appreciate everything they do! Thank you Eye Care Optical!
victor cromwell: I and my girlfriend had a bad experience the optometrist was very rude she did a very poor job of adjusting my girlfriend's glasses and treated us very crudely like we we're scum I would recommend that you go anywhere but here to have anything done with your glasses or your eyes but you can try and see for yourself
Ashley Vasquez: They were amazing with my daughter. She was scared as this is the first time she's needed glasses. They helped her pick frames that she loved and fit her properly. Now she's just so impatient waiting for them to come in. LOL. They got us in before her appointment time, no wait at all. I would definitely recommend them to anyone! :)
Bob Franklin: Fast and easy to have my new prescription filled. Jo is excellent at customer service, and a joy to work with.
Robbie Hendren: Great People very helpful!!
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10. Discover Vision Centers: Independence, MO - Independence
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· 1911 reviews
4741 S Cochise Dr, Independence, MO 64055
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Alan Edgington: Was a lot more efficient this time. They got me in sooner. Where friendly and got me in and out in a professional manner a lot more enjoyable this time.
Patty Robinson: All my questions were answered with detailed explanations.
David Richardson: Can not trust staff or doctors !!!!!!!!!!!
Beverly Taylor: Dr. Tovey is the best. Very caring and knowledgeable. Also, his nurses are so kind.
Larry Shell: Staff is wonderful.
Brenda Allen: Discover Vision is great! Dr. Dawson and Fawn, his assistant, are personable, and the rest of the staff members that I encountered were friendly and helpful. Dr. Dawson identified some areas of future action. Several years ago, he immediately solved the problem I had seeing at a mid-range for which other eye care doctors had tried for years to figure out. I highly recommend Discover Vision. All of the doctors I have seen there have been excellent.
Frank Presler: I just finished with my cataract replacement surgeries, and was very pleased with the results. My treatment as a patient was especially professional and attentive, with very little discomfort, and easy recovery.
Nancy Cunningham: DiscoverO hires a lot of nice people to help with your vision issues. I trust them as the Dr's have helped me for 30 years with various concerns.
Marcia Chowning: The staff as well as the doctor that assessed my need were superb and all of the unforeseen guestions were explained and answered so that I had no concerns or issues about upcoming procedures or what to expect. The whole team was professional, efficient, as well as being concerned about patient's well-being and well-fare.
Alvin Niendick: Good job the A crew
Myron Kimber: I have received great service from the doctors and staff and would highly recommend them.
Ron Anderson: Always very professional. Wouldn't go anywhere else.
Susan Weisz: The staff was very friendly and knowledgeable. If you are looking for some type of LASIK surgery I would highly recommend Discover Vision. This will be my second surgery in 20 years and I highly recommend Dr. Doane. He is very kind and clearly explains the type of surgery that he thinks you should have.
Karen Wyatt: This place is great Dr Nall is a rockstar VERY nice he's a specialist in his field felt very comfortable with his diagnosis
David Byrne: Ok
Alyssa Caudel: Easy to make an appointment, wait time was appropriate, doctor and all medical staff were polite and friendly!
Jennifer Hutzell: Every staff member I worked with was amazing. The Doctors were also amazing and very kind. I have high anxiety with anything near my face and they were very patient, even allowing my husband to sit with me during the procedure. Dr Doane was very kind and gave me time between eyes to calm myself and relax. Could not have asked for a better experience!
B Curdy: AMAZING EXPERIENCE. I recently had a SMILE procedure in both eyes and the results are fantastic. Everyone on staff was friendly, professional, and comforting. They answered all my questions and gave me a gift I wish I had years ago. HIGHLY recommend.
S N: Short waitFriendly staffClean facilityDr. Tovey’s knowledge and treatment of glaucoma gives me confidence for my vision
Roger Deines: Dr. Doane was very helpful and answer all my question.
Rachel Starks: Dr. Brett Dawson was great!
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11. Discover Vision Eye Surgery Center Independence - Independence
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· 4 reviews
4801 S Cliff Ave #101, Independence, MO 64055
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12. LensCrafters - Lee's Summit
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· 74 reviews
1752 NW Chipman Rd Space #M-6B, Lee's Summit, MO 64081
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13. Walmart Vision & Glasses - Independence
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· 17 reviews
11601 E US Hwy 40, Kansas City, MO 64133
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14. Blue Springs Family Eyecare - Blue Springs
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· 3 reviews
900 W Main St, Blue Springs, MO 64015
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15. CustomEyes - Lee's Summit
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· 384 reviews
3660 NE Ralph Powell Rd, Lee's Summit, MO 64064
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16. Fairway Eye Center - Raytown
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· 38 reviews
10215 E State Rte 350, Raytown, MO 64138
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17. America's Best Contacts & Eyeglasses - Kansas City
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· 144 reviews
19 NW Barry Rd, Kansas City, MO 64155
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18. Bennett EyeCare Midwest - Blue Springs - Blue Springs
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· 177 reviews
3417 NW Mill Dr, Blue Springs, MO 64015
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