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1. Independence Audio-Video - Independence

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· 397 reviews

16208 East 23rd St S, Independence, MO 64055, United States

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Independence Audio-Video: what do users think?
Jacari Hamilton: I had a 12 installed sounds great and when they where installing it I had some lose led wires out and they hind them for me, For sure coming back!!
Cody Lane: Very professional staff. Top notch installs and a very nice store in general! A little pricey but "you get what you pay for". Highly recommend these guys!
Nick Malone: Very helpful staff. Had everything we needed in stock for a stereo install with the harness that keeps the steering wheel buttons working.
Patrick Kruser: Justin at Independence Audio is the BEST! I went in to replace the non working head unit for my vehicle. He showed me my options and hooked me up with a new unit. After it was installed he even took time to show me all the features and how to operate it properly. Justin is an asset to your company! Professional, patient, and knowledgeable!!!
Sondra Evanoff: Attentive, attempted to be helpful but didn't quite hit the mark.
Jake Olah: Wow over the top impressed grew up as kid using Independence Audio now I am able to use them at my Skating Rink business Olahrama 28The service the quality EVERYTHING is over the top 5 star all aroundI highly recommend allowing them to just do their thing they treat it as their ownYou won't be disappointed
Shaun Weeks: Chris has been very helpful throughout this process and the whole team up there is great. I’m looking forward to hearing my audio today and making others hear it as well thanks to Chris 😂😂 great prices and lots of knowledge definitely will be coming back for my dash cam
Anthony Gialde: They do great work at a fair price. Justin has been great to work with. You won't be disappointed. A+
Tim Owens: Independence Audio is an awesome company to work with. Their quality and service are A+. I just updated my Home Theatre Area that had equipment in it that was over 20 years old. Over the past six months Independence Audio has installed a new Anthem MRX-1140 Receiver, Four new Dolby Atmos Speakers, and the new Sony 6000 Laser Projector. Dave was the salesperson I worked with and he was very knowledgeable and helpful in assisting me to get exactly what I wanted and needed. I'm totally loving my new Updated Home Theatre. It sounds great and the projector picture is amazing.
Kelly Renken: Great business to work with!
Matthew “Tink” Schrock: 10-31-2022: A really awesome store.... Only bad thing I've got to say about it is that they're a little high priced for me, BUT then again I'm not used to the type of speakers they've got and the quality of their products. Another great thing is they've got very nice and helpful employees as well
Rodney Stacks: I miss an appointment so they made me pay the full balance upfront, cool. I specifically asked for the bass control knob and they assured me they would install it. I pay them $500 just to install my own system. They didnt install the bass knob and i find out later when i got rid of the car the radio wasnt int a bracket just a plastic face plate after acting like they had to do surgery to my dash!!!!! You couldn't pay me to go back to that place!!!. Me
Dan Meier: These guys are the best.Had problemswith my projection tv came out to myHome twice and fixed it . Thanks
Troy Robinson: Recently purchased a sub and amp from them on Friday . I went in expecting to have to schedule a future date as I wasn't even sure what I wanted to go with . Justin helped me and to say he earned my business for life is an understatement. He took the time to explain things and got it installed that day . There was an issue at pick up but Justin stayed until it was working as it should . That kind of customer service is unheard anymore . Thanks again guys and Justin I really appreciate it .
R Bol: Been going here since my first car, bought a 2022 Refresh Silverado and they put a sub, amp and bass switch in , zero issues. I was the first person to bring in the new updated dash to them. I'm stoked been a month or 2 now and zero issues sounds amazing. I'll be bringing in my impala here soon.
Jeff Bell: We have used Independance Audio for home TV/sound system needs multiple times. Jeff M. is great and his communication is awesome. Their installers are professionals/experts. You will not be disappointed. I highly recommend Independence Audio-Video.
zachary zender: With the help of Chirs, I had my jeep wrangler upgraded to a pioneer WT7600 NEX head unit and JL stealth box and amp and its a whole new driving experience. Sounds amazing and very nice to have wireless apple car play. Would highly recommend these guys!
Robert Dutro: Wouldn't purchase from again. Purchased the Rockford Stage 1 & 2 for my bike from them. Amp kit is missing the 35 pin in the kit. Guy even had the nerve to say I didn't buy the amp or kit from them only the speakers and deck. Guess some under the table stuff going on up there or someone just gave me my amp. Per Rockford's own words. That is 100% bad business. Buyer Beware all I can say. zero stars if I could.
Scott Mart: Always happy with the service I receive in all the work that I have had done!
Brandon Reichardt: Great experience with the guys at Independence audio. Had them install a basic home theater set up in my basement with the goal of being able to watch multiple sports games or other programs on one screen at the same time. They were able to advise me on whether to do a projector screen, a large TV or multiple smaller TVs and what would work best for our specific space. Ultimately settled on an 83 inch TV (given the space) and they were able to pair it with a tiling mechanism (Metra Multiviewer) that allowed for the TV screen to be split 4 equal ways simultaneously (with different inputs) or to do Picture in Picture with the proper aspect ratio and resolutions remaining intact. They also got us set up with a nice Sonos system with sound that fit our needs and a remote that was able to control everything from one simple device.Communication was good throughout the process as it looked like we might have to wait a while for install but Dave our sales rep kept in touch as things with the schedule evolved and was able to move us up by over a month from our originally scheduled date. The install guys who came the day of were really good to work with as well. Very knowledgeable, professional and good at communicating with someone like me who’s not overly tech savvy. They were there for about 5 hours installing everything and showed me how to set up and work everything that was installed.Overall good experience and quality work from people who clearly know what they are talking about and what they are doing.
Michael Sestak: I just had Independence Audio-Video install (4) quality Focal OD6 speakers in my backyard. This is a project I've dreamed of doing since I purchased my home a decade ago. I'm not sure why I waited so long?The speakers connect directly to my Yamaha 2070 with two separate zones. Zone 2 for Deck, Zone 3 for Patio. To turn on the music in the backyard, all my wife has to do is hit the "Party" button on the remote and the music instantly plays at a perfect level of -40db. Although I bought the system for me...she's the one who *really* loves it! She now does her bird-watching, coffee-drinking to the music of Brian Crain each morning! The sound quality is amazing - excellent clarity, even at low levels.Jeff was amazing to work with and the team that came out to my house were real audio experts. Even though they ran into a few challenges in my home, they knew exactly what to do. I was extremely impressed with the whole team. And their prices were very reasonable.I'm planning on finishing my basement soon and will definitely be returning to IAV for future audio work. I would encourage you to go to their store and look around. They know their business well - 10 out of 10 stars.

2. Best Buy - Independence

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· 2844 reviews

19110 East 39th St S, Independence, MO 64057, United States

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Best Buy: what do users think?
Jack Patrick: Staff were quite helpful, they knew where to look to find what I needed.
carl todd: Bought recommended iyem, ask guy about installation, said easy. Got home USBport not there, called store, no help, sent me to phone site, 4 hrs later, and 3 different specialists could not. Had to return to store, lady there solved problem in 5 minutes.
Mr. & Mrs.: Good prices and decent selection
Bill Champ: The customer service people were friendly and knowledgeable.
JAMES KING: Item I was looking for was out of stock
Sheck Welle: Absolutely amazing place 😄
Michael Dolan: It's a good store, my only problem with them is if you are looking for a phone accessory and your phone isn't an iPhone, or the latest Galaxy S series, you're just straight out of luck. That, and the sales person had no idea what prepaid long distance cards were.
Larissa Mitchell: Thank you Jacob for helping me find the perfect item to get my daughter!!
Karen Mansell: Got exactly what I needed and shopping was a breeze without pushy sales people but still close enough around if you have questions.
Ddarkest Knight: With in a reasonable amount of time I was able to find a most help employee who I would say went above and beyond to make sure all my questions were thoroughly answered.
Skip Allen: The sales person I talked to was very helpful and knowledgeable in helping me decide on which computer/laptop to purchase as well as which all in one printer to buy.
Niecey Beats: Clean
Samantha Shivers: Staff helped us find the perfect laptop! We chose an open box one that had been a display, and when we got home we noticed it had some barcodes burned into the screen. We took it back and they helped pick out a brand new one at no extra charge. Very friendly staff!
Manny: For the most part its as expected. Every once and a while it's hard to find an employee but everyone is nice and helpful. It also might be me but i remember there being way more aisles and stuff a couple of years ago? Idk but, pretty cool place!
Ryan Montgomery: Generally helpful and almost always friendly staff.
Ed Wood: If I wanted a laptop shipped to me I would buy it from Amazon. Why have a computer section if you don't have anything in stock.
Donovin Dunlap: they never really have anything i ever need in stock so i always have to order it or settle for something inferior. everytime i come in here the employees ignore me i have to track down someone half way across the store.
Quite Observant: Good people. Same guy who went on the rant.Hope I am wrong about this world, but the problem is over thinkers are usually right.
Scott and Amy Sheldon: Thank god bless you
Island Heat: We were there a couple of weeks ago, getting our computers looked at. Talen Joyner that works for Geek Squad was amazing!!! Customer service was on point. He was very patient, polite, & knowledgeable.

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