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1. NAPA Auto Parts - Genuine Parts Company - Independence
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· 157 reviews
1364 S Noland Rd, Independence, MO 64055
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Les Bratton: Great place for your automotive needs, especially when they have a sale.
Dan Waller: They were very helpful and patient and I need both
EDDIE SMITH: I ordered on line for a in store pick up. They had everything I ordered ready when I got there. Easy access in and out.
Michael McBratney: the guy who answered the phone refused to pull out a medium duty and verify they did not have the part i was looking for on a 2000 c5500 lazy employees that only rely on the computer
Preston Harbison: Napa parts store
44 Chambers: aaa
Jeff Ratliff: They were friendly.
Jeff Hoeppner: Unlike their competitors they do not keep electronic records of your purchases so keep the receipt if you have a warranty issue.
Robert Fischer: Got our water pump at a great price, Sandra was very knowledgeable and pleasant to speak with!
Joey Shaw: This store can find you parts and tools that you can't find any where else.
Paula B: Was in there a week ago looking for window vents was told I was going to have to order them went back this weekend and was told they don't carry them WTH!!!!
Michael Schikschneit: Great staff got me all set up with everything I needed!!
d m: We pulled into the parking lot and went up to the door at 6:56 pm. The sign on the door said that they were open till 7 and there was a employee standing at the door who clearly saw us. He proceeded to lock the door 4 minutes early and walk away.Will never go back when treated so rudely. If I could give them 0 stars I would.
Troy Copa: Friendly helpful staff and the only place that stocked or could order the correct part for my application. They called to let me know that the part that was supposed to be in stock wasn't and when they ordered it they made sure to order a second one to be sure they did have 1 in stock. They were on par with their customer service, product knowledge, and helpfulness. Thank you. I will be back.
Stents: Was looking to replace mufflers. They had the flowmasters I wanted in stock and at great price
Edrees Raheem: Rude, Mean, Non understanding lady in here. GoolOck NAPA !
Get Help: Knowledgable counterman, knew product line well. Did not have what I wanted, but had suggestions
Thunder Lightning: Wrong parts , over priced parts .Parts are %50 higher than Advanced Auto Parts
Jeff Morgan: Great staff
Matthew Proctor: Nice staff members answered every question I had thanks Napa
Wes Capell: Mark the manager is excellent always is professional and gets me right part.
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Auto parts store
2. Advance Auto Parts - Independence
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· 240 reviews
16611 East 23rd St S, Independence, MO 64055
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Reinaldo Llanes: Antoni's colleague was alone attending the establishment and the service was very slow.
Kyng Truthz Lyfe: Employees were very helpful
Robert Hudson: Help me find the parts I needed and got me in and out
Joel Stratton: Always helpfull!
John Cardarella (Pandaradox): Excellent place to go right after getting your heart broken! Supportive staff that listens and provides clear instructions to get back on the road.
Barbara Smith: Good service Good help from the worker
Jesse Demoss: Came in to buy a battery guy working was very knowledgeable and got me all fixed up. Thanks
Michael Hawkins: what can I say that's we're I do my business at there helpful they take there time to make sure your satisfiedJim the boss is great
Carolyn Smith: Always helpful!
Lawrence Leek: Unhelpful folks. I won't return
joe goff: They need an option for zero stars because my experience at this store was terrible. From the first moment I walked in I had an employee following me around and standing at the end of the aisles watching me the whole time. I felt uncomfortable and profiled. The old man there needs to get a hobby or something in his life and stop making people feel uncomfortable at his job. I will be talking to the manager. hopefully they reprimand him or something because the way he acted was uncalled for.
Dawn Goucher: Shay went above and beyond to help me. He is 100% the reason I will only get my parts here for now on.
Mariel Sands: We dont know if we've ever met a better human. Kiesha is awesome! Just want to say thank you for helping us out there today when in need.Should be more people in this world like you!!
Valentine Castillo: My first visit for a battery was not very good the Tech had no experience in changing my battery my all my system has to be reset by the dealer witch I wasn't told before this took place there was some guy loitering around the store claiming his wife worked there using bad languages he got involved an I trusted these people to do this because this is what they do overall experience -20
Scott Cassidy: Great
Heather Means: I can not thank enough or give enough praise to Javair Langford! He was so knowledgeable, kind and more than willing to go above and beyond to help me. I just bought a new/used car last Saturday and to my dismay the air is just not blowing cold even after complaining, taking it in and being told nothing was wrong from the place I bought it from. Javair took the time to come out in the 100 something degree weather, take out my glove box and pull out what was the grossest air filter ever. He then helped me pick out what was in my price range and the best fit for my car filter. If that wasn’t enough, the nice young man helped the five people behind me then came out and helped me replace the old for the new. My faith has been restored in humanity. 10 stars and I can not tell you enough how much his kindness meant to me today when I felt I was on the brink of a meltdown literally physically and mentally. Thank you so much Javair! You truly were a guardian angel to me today. I will always come back to your store if I get to have your help. It’s really rare to find people like you in today’s world.
Erin P.: My elderly mother was at the Hub Drive location in Independence, MO this morning. The saleswoman behind the counter was VERY rude to her. She refused to answer her questions. She took FOREVER checking her out. My mom is disabled and can't stand for long periods of time. Mom asked her how long it would take. The clerk just shrugged! Finally, mom couldnt stand any longer and wait on the cashier, so she left. Because of her health, it took her the rest of the day to get her energy back. Where's the compassion! People like this shouldn't be working for the public. We won't be going back!
Autumn Garcia: At first I was kinda sketchy about working here.. but turns out it's not that bad.. every one of my co-workers help me when I have a problem or get stuck on something I can't figure out.. they teach me whatever I don't already know.. my boss rob is a pretty cool guy, I have seen him work very well with the customers, takes care of them with whatever problem they are having.. great workmanship! I'm proud to say I work for the advanced auto parts & BATTRIES LolLooking forward to helping you with your auto problem needs... or try my best anyways.. 🙂
Matthew Daughtry: Store smells like week, found my selection but everyone was outside smoking and could not check out, just left
Tony Restivo (Tony2timez): They aight.
Mary Francis: Amazing customer service! The store manager Rob replaced my battery super fast and provided excellent customer service!!!!
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Auto parts store
3. AutoZone Auto Parts - Independence
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· 348 reviews
16700 E US Hwy 24, Independence, MO 64056, United States
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Jack monger: The experience would not have been to bad except the line seems to always take forever to get thru. Other than that not too bad
Alvin Downing: I like it in Butler because it helps more what I want
Jay Mexico8: Staff is knowledgeable here and friendly enough for what I was needing. Seems like people nowadays always expect you to try to steal something though I dislike that feeling on me.
Bridgett Moore: Very informative
juan francisco diaz: Excelente servicio
Brandon Gibson: Fine place for your car goodies
Dale Forrest: Great experience with almost every AutoZone in the area.
C Wiiin: Went here today to buy fuel injector cleaner. It was on sale two for whatever price it was. I bought two. The man was very nice and helpful. Since my breakup, I’ll need to maintain my car myself, so AutoZone will definitely be helpful in the future.
Kyng Truthz Lyfe: Helpful customer service
J Carney: Best AutoZone in the area. I've shopped here for years and they've always been really knowledgeable and always willing to help.
Russ Norcross (Miss purple passion): The store over on 291 and and 39th Street I've had the best best friendly family field service and correct service and I've had it in any other place I will never go back to O'Reilly's or Advance or even Napa or even other!!!
Preston Harbison: Clean, Helpful pick up few things. Busy place..
Angel Smith: Very helpful
James Mccard: James G has been very helpful everytime I'm here and the store is awsome
Michael Kennedy: Excellent customer service and prices, Manager vary knowledgable.
Y C: Adam's have the best customer service very knowledgeable about car parts and he always go above and beyond to help+ thank you so much! The store very organized and clean and they always greet the customers very recommended it!
njfloppyhish 5679: I went in to buy a bulb for my rear tail light, very fast. friendly service, PLUS+ the sales clerk at Autozone was a female, as I am female, to, She even offered to come outside and assist me in replacing the burned out bulb in my taillight‼️😁 Wow❤️ I was amazed and so very thankful to this wonderful and helpful Lady. Just hoping, you can thank her again, for me, and applaud her for her dedication and helpful, cheerful attitude to your customers❣️
americancamper 21: I buy all my car parts here! They have everything I need and if not all I have to do is wait one day then they have it delivered! Been going here for years. Jim is a good guy and takes care of his customers!10/10 would recommendFollow me for more honest reviews!!
Catherine Gitlin: Love autozone employees are always so kind and helpful never have a problem going in there even if it's just to see my dad who is the manager of the one I go to
Tamara Scharfenkamp: Super helpful, informative and friendly.
Michael Speakman: It was a great experience. They don't have handicap access. That means there's no automatic doors. You would have to call them. For the part you need. If they have it. And bring out to you. Just ask them
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Auto parts store
4. AutoZone Auto Parts - Independence
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· 367 reviews
11206 E Truman Rd, Independence, MO 64050
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Benjamin: I went in to get my check engine light looked at, they were able to tell me exactly what was going on. The part was inexpensive enough and it was a simple fix. Haven't had a problem since.
Betsy Wilson: Called ahead to confirm the needed part was in stock and the price. When I got there, the checkout was quick and I was on my way.
yasmina gonzalez: Una atención maravillosa un equipo de trabajo bien lindo..gracias
Luisa Pecina: Chris Helped Me Get My Check Engine Light Diagnosed, He Showed Efficiency In His Knowledge & Recommend The Correct Part For The Issue With My Vehicle! Thanks Chris! Stay Blessed.
Sondra Evanoff: Ok not bad for an auto parts store
joe wilson: Most of there people don't know anything about car's or parts snd don't try very hard
Mark Coffey: Nice people. Fuses not restocked for 10 days
Jose antonio gonzalez Gonzalez: Bueno bonito y barato
Joseph Weakley: Close to home
Jeremy Barnes: Really good the manager Matt on evenings is really helpful and honest!! Great service!!
Chris Chubick: They didn't carry or couldn't get the part that I needed but the guys that helped me did their best.
Jeremy Flude: All good
Bob Honeychurch: The gentleman behind the counter not only helped find the right parts. He assisted with installing the windshield wipers on my car. 🚗
Patty Wheeler: Online Chat service is awful! They asked if I wanted them to hold my part they said they had in stock so I said of. Ourse. Got there and it was not oy not there but the man behind had no idea what I was talking about when I explain what their online Chat service had told me for their store in my neighborhood on Truman Road. Thank goodness for O'REILLY'S!!
Robert Bivens (Rob): The guy behind the counter was very helpful and polite
Ramie Ravenscroft: If your at the auto parts store it's probably not a happy trip but Ashley and her co-worker Cole made the trip bearable. Thanks guys!
Jeff Ratliff: They're very helpful and have pretty much everything I need at a good price and their Rewards program is awesome if you use it right.
Jenny Hayes: Two weeks ago I came into the Truman Rd & Sterling Store & a Gentleman who worked there Verified what Brake Light bulb I needed to replace, and Actually did the install. Many thanks to Chris and Auto Zone. I had never done that before & I was all taken care of in less than 15 minutes. KUDO's to a Helpful Assistant Mgr. there & keep up the Excellent service:)
Dustin Copeland: It would be much more helpful if they knew their inventory or they were mechanically inclined.its not a bad store, the ignorant employees make the experience bad.
El Isra. MX.: Exelente servicio y gran variedad.
Arleen Cline: Went in yesterday night to return an item, the guy wasn’t pleased to do it, then said he would then after attempting to refund me he gave me fake bills from the register. I always check my money even out the atm, that $20 had no face on it and ink running. Noland road location is more professional. Then he swapped the $20 out after failed attempt to convince me and gave me tens. Which still were questionable. I later went to quick trip across the street they accepted it.
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5. Advance Auto Parts - Independence
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· 335 reviews
2323 S Sterling Ave, Independence, MO 64052, United States
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Ely Gomez: Surtido y atención rápida y buena
KkatrinaJames Brownbill: Good friendly people and will help you save money
Bill Sousley: Great place
Nora Phelps: The clerk was great, it took a bit because she was by herself but she did find the part I needed
Sondra Evanoff: Friendly and helpful
Boomer Chamberlin: They really shouldn't have their delivery men work the register if they have never done it before.....spent over an hour there plus just to get a few things I needed..... but other then that everything was good, I know they ate low on help right now,
Roy Chambers: Good people 👍
J Simmons: Personnel on duty was extremely helpful and professional. Took the time to actually listen which is refreshing.
Kevin Horton: good friendly workers willing to help out
El Isra. MX.: Buen servicio y atención.
Holly “NOTONMYSOULS” Lindsey: Helpful employees
Sergio Gil: Helpful
David Bricker: Love the place they always got what you need
Tonya Mcmulin: They sent us to 2 different ones because the in training person did not know they had pulled the order yet.
Joshua “Blurry_Regatta” Farley: Like it not bad to go I like any place with parts lol
Tracy Johnson: The counter guy was super helpful. I had an Amazon return. According to the site it said that UPS locations would pack and send for me which wasn't the case here. I had to go but a mailer which defeats the purpose of sending a return for free. But I don't think it's his fault. I think on the website they only meant at the actual UPS stores and not the UPS satellite locations. I was on foot that day (walking) so I had to go with what was closest to me. Anyway I'm not in any way mad at anyone. It was fine. Can't remember his name but the aforementioned counter person was fully extended as, a coworker was out sick. He did his VERY BEST which was perfect. Thank you!
Misty Dawn: 'Eh
Bryan Bass: Very quick and helpful service. Has most of the things I need and only things I cant get are only because their discontinued.
4X GANG: Brakes cost a Arm and a leg
Thewoodsmanphotographer (The Woodsman Photographer): Very helpful employee from the bayou.
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6. Advance Auto Parts - Independence
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· 330 reviews
3750 S Noland Rd, Independence, MO 64055
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Cindy Schwartz: Staff is super helpful and friendly, been going here for years now. All staff is helpful, but Red really stands out, not just to my family, but noticed multiple times others as well.
Michael Squires: After my car broke down, and was towed home, went and got a part for the car, but had to go to a different store to pick up the part.
Lewis “Nolier” Duttery: The young man that waited on me was rude! I took the lite bulb socket that I purchased, and asked him if that was the only type of socket available? He said yes so I asked for a refund but in the mean time an older man said wait a minute and look it up and they will have it in the morning! Apparently the young man was too lazy to do his job right! I don't know the young man's name but he had shot dark hair and wore glasses!
Patsy P: Thank you Red for taking care of my battery ,your awesome, debi
Scott Robison: I stopped in for brake fluid and met a beautiful woman who made my day a very uplifting day that I shall remember till I forget. It's nice to know there are those who aren't afraid to proclaim faith and stand for their beliefs. John 3:16Makes you wish you could get to know someone that you felt a connection to. But no one reaches out anymore. I'd probably be a big let down anyway. But I bet I buy all my automotive needs there!
Robert Reiss: Quick and friendly staff.
Wes Capell: Guys are always friendly and knowledgeable on the parts I need.
T Sears: Always friendly and always knowledgeable they don't act like you're bothering them like some stores do
Kyng Truthz Lyfe: The employees were helpful
Shane C.: Friendly and professional
PJ Ward: Didn't even know how to look up what I needed on there computer system
Robin Contello: Usually always has what were looking for
Kimberly G: Was able to help me find the weird part for my car thanks!
Derek H: Guy behind the counter was rather rude and short with my father when we came in to purchase a new car battery. Overpriced also I thought. Meh..
John M: If you don't want somebody to park somewhere put up a no parking sign you don't have to be a d*** about it
Sabina Mitchell: Great place. Friendly staff.
Kris martin: Very friendly.
Sasha TL: Very helpful employees
Jeff Stowell: Quickly read an engine code for me, then provided helpful repair options and even offered some blue shop towels to clean up after I worked on the car in the parking lot! Great service.
Richard Gardner: They had everything I was looking for in stock and friendly service. Thank you
Shawn Patrick: I've been going to this store since the '80s and I'll continue to go here.
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7. AutoZone Auto Parts - Independence
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· 502 reviews
3844 S Noland Rd, Independence, MO 64055
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Susan Poell: The assistant manager helped me get the item I needed. He was calm and polite and thankfully I was out of there quickly.Bridgette, the Manager was very rude. While I was waiting in line, she answered three phone calls and she was short and sharp on each of them. She spoke with two separate employees and she cut them both off while they were talking. One of those employees was on a phone call asking her a question for the customer and she answered "I don't care I'm the manager and I get to decide."It felt like a hostile environment. I'm glad I don't work there.
kermy445 ss: Rude assistant manger Adam. I hate this place
michael c: THANK YOU AUTO ZONE for keeping this location open late. Ronnell was very helpful replacing my dead battery this evening. I didn’t have cash to tip him so please let him know I appreciated himnot complaining even though they were very busy tonight . It looks like they could of used an additional employee as well - busy busy
Michael Bessler: Always got what I need and always holding it down for me!!
Fabián Lancaster: Bad customer serviceSlow as f.....Looks like no one wants to work
juan francisco diaz: More than 10 excuses behind the sales counter and only two attending and customers waiting... time costs a lot
Khufu Haki: Busy as usual, service is still good, and this trip was just to charge a battery for lawn care season
FatKat MOTO: Not only do I buy from them, I also worked there before. Never had issues.
Dale Forrest: Employees were able to get me everything I needed and then some. They got all my vehicle parts ordered for me in no time, same day. Love going here as a weekend mechanic!!!
Ryan Rogers: Experienced and knowledgeable worker
Barbara Pyle: Bought windshield wipers, guy put them on for me, very friendly staff,!!
Engels Sierra: Pésimo servicio
kevin mwangi: Be ready to wait in line for 30mins at least
Carol Ready: I have had good days & bad ones but all n all the have almost every part I need.
Boomer Chamberlin: They definitely need some help at this location, 20 minute wait to just pick up an online order 🤔... but the man who assisted me was courteous and nice even with everyone talking and getting upset and phone steadily ringing he worked through it all with a 😃
Donald: AutoZone is the best
Bass Yaeger: I’m from Wichita, I Had some issues with my electrical, Jason and Gary went above and beyond and helped me get back on the road quick. Great service thank you 🙏
Atlanta Nicole: The workers have either: attitudes, no care to help, or incompetent and know nothing of the business considering I had to help one of them spell “cabin filter”. Pathetic.
Quanell Lovelace: Great clean friendly store ...
Charlie Hartwood: I was helped by an older man who was unbelievably kind and helpful. I'm ashamed to say I'm 25 and I had no idea how to check my oil, but he taught me everything I needed to know even though it's 14 degrees outside and viciously windy. I can't say just how grateful I am for his help, I didn't realize I had *no oil* and if he hadn't shown me or been as awesome as he is, my engine could've locked up somewhere on the highway on my 30 minute commute to work and I'd have been completely boned. If you see this I'm sorry I didn't catch your name, you're fantastic and thank you for everything you did for me today.
Mintymonkeynuts: Very helpful answered all questions
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Auto parts store
8. AutoZone Auto Parts - Independence
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· 257 reviews
17950 East 39th St S, Independence, MO 64055
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9. Advance Auto Parts - Kansas City
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· 256 reviews
2661 Independence Ave, Kansas City, MO 64124
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Auto insurance agency
10. Freeway Insurance - Independence
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· 33 reviews
3619 S Noland Rd, Independence, MO 64055
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11. AutoZone Auto Parts - Kansas City
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· 405 reviews
3435 Independence Ave, Kansas City, MO 64124
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12. O'Reilly Auto Parts - Independence
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· 147 reviews
16630 E US Hwy 40, Independence, MO 64055, United States
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